Apps gone from SD card after reboot on Marshmallow - X Style (Pure) Q&A, Help & Troubleshooting

I have a Moto X Pure 16GB with stock Marshmallow 6.0. I have a Samsung Pro 128GB U1 SD card installed as internal memory. If I move, or if an installed app is installed to the SD card, they disappear from the Home screen AND the app drawer on a reboot. When I reboot, the Icons are usually there just after boot up, then vanish after a minute or two. Apparently the data is not lost, because any games seem to have retained info and saves, but I have to re-install and move all the apps.
I have seen some posts that mostly do not offer any solutions, just advise me to get a bigger internal memory. Too late for that. I got this phone because I could expand the "internal" memory so much. If anyone has a workaround, please let me know. I was going to send the phone back to Motorola for service, but I don't think they even know what is going wrong.

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Marshmallow Internal SD problem - apps still use phone internal?

I upgraded my 16GB MXPlay to 6.0 and so far everything has been going great, except I'm having issues with Adaptive storage SD. I chose to format as internal, as when given the option it said this will let me store anything on the device including apps on the SD card, but after formatting and installing some apps I've realized the app installation and storage behavior doesn't seem to have changed since 5.1.1.
For example, if I go install some apps from the play store, they still chew up my internal 16GB unless I manually go to settings and move them to SD storage. In addition, this only works on apps that have built-in support for external storage, and it seems like it only moves the .apk, not any associated .obb files. If I keep installing apps and games, it will eventually (quite quickly actually), fill up the 12 GB internal partion and tell me to uninstall some apps, even though I've got barely 5GB of stuff stored on my Micro SD Card.
Literally all that seems to have changed is that /home has moved to external storage, and everything else stays the same. Am I missing something, or is the merged storage option for Marshmellow Moto X Play not all that merged?
nourez said:
I upgraded my 16GB MXPlay to 6.0 and so far everything has been going great, except I'm having issues with Adaptive storage SD. I chose to format as internal, as when given the option it said this will let me store anything on the device including apps on the SD card, but after formatting and installing some apps I've realized the app installation and storage behavior doesn't seem to have changed since 5.1.1.
For example, if I go install some apps from the play store, they still chew up my internal 16GB unless I manually go to settings and move them to SD storage. In addition, this only works on apps that have built-in support for external storage, and it seems like it only moves the .apk, not any associated .obb files. If I keep installing apps and games, it will eventually (quite quickly actually), fill up the 12 GB internal partion and tell me to uninstall some apps, even though I've got barely 5GB of stuff stored on my Micro SD Card.
Literally all that seems to have changed is that /home has moved to external storage, and everything else stays the same. Am I missing something, or is the merged storage option for Marshmellow Moto X Play not all that merged?
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It's an Android 6.0 problem. Don't flash your card as internal. Installed apps would always install on internal storage. Just try to move every other thing like songs and images to external timely. Also use a cache cleaner to remove cache.
Sent from my XT1562 using Tapatalk
So it basically doesn't work? Got to say that with a 16gig X Play it was the main reason for an upgrade to 6 (MM). Is this just on the Play or common to all devices running 6?
Richy101 said:
So it basically doesn't work? Got to say that with a 16gig X Play it was the main reason for an upgrade to 6 (MM). Is this just on the Play or common to all devices running 6?
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If at all possible, don't do it. I bought a class 10 UHS 3 microsd card (95MB/s read 45MB/s write). In the Moto it maxes at 55MB/s read and less than 8MB/s write. Compare to the internal @ 110MB/s read and 66MB/s write. The sdcard controller in the phone isn't capable of high speed read/write. You are seriously gimping your performance using a sdcard as internal memory.
I did try it once though, and it saw my internal memory and sdcard as one unit. I strongly recommend not going this route if you can avoid it.
scottdanpor said:
If at all possible, don't do it. I bought a class 10 UHS 3 microsd card (95MB/s read 45MB/s write). In the Moto it maxes at 55MB/s read and less than 8MB/s write. Compare to the internal @ 110MB/s read and 66MB/s write. The sdcard controller in the phone isn't capable of high speed read/write. You are seriously gimping your performance using a sdcard as internal memory.
I did try it once though, and it saw my internal memory and sdcard as one unit. I strongly recommend not going this route if you can avoid it.
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Click to collapse
Thanks for info. I have a dual sim French Moto X Play. I'm in the UK but it's possible to buy them off Expansis. I downloaded the Indian Marshmallow 6 OTA off the thread here. Put it on the sd card and the phone picked up the update. Updated last night and all seems to be fine. I decided to give the adaptive storage option a try (before reading your reply) and so far it seems to work ok. My Play is a little tight for onboard storage due to Pioneers Avicsync app which with the maps of Europe gobbles a fair chunk up. Avicsync is a companion app for a Pioneer Avic F-77DAB head unit in my truck. Anyway Android 6 seems to be working very well and no issues. I guess I can reverse the adaptive storage if I need to but for now I'll see how it goes and report back here if there are any issues.
scottdanpor said:
If at all possible, don't do it. I bought a class 10 UHS 3 microsd card (95MB/s read 45MB/s write). In the Moto it maxes at 55MB/s read and less than 8MB/s write. Compare to the internal @ 110MB/s read and 66MB/s write. The sdcard controller in the phone isn't capable of high speed read/write. You are seriously gimping your performance using a sdcard as internal memory.
I did try it once though, and it saw my internal memory and sdcard as one unit. I strongly recommend not going this route if you can avoid it.
Click to expand...
Click to collapse
You are wrong mate, the MXP is capable of fast writes on the SD card, it just needs to be the right SD card.
http://forum.xda-developers.com/showpost.php?p=64161157&postcount=19
MrBelter said:
You are wrong mate, the MXP is capable of fast writes on the SD card, it just needs to be the right SD card.
http://forum.xda-developers.com/showpost.php?p=64161157&postcount=19
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That's strangely low internal read speed. But I do like your sd write speed.
I have had internal read and write speeds all over the place mate, i had an internal write speed of 11MB the other day, never had an internal write over 70MB though.
What is the app for used above for benchmarking sd card?
I had a a SanDisk Ultra 32 GB and my Play was constantly "unexpectedly discounted sd card". A reboot or pull sim tray out and back in again solved it for a while. Then bought a SanDisk Extreme Pro U3 64gb and never had the issue again.
Only problem I've had with adaptive storage was SwiftKey unable to do predictive text - check sd card. I uninstaled and installed again and now working fine.
I say only issue, what I really mean is up until now the only issue. Early days so I'll see how it goes.
Richy101 said:
What is the app for used above for benchmarking sd card?
I had a a SanDisk Ultra 32 GB and my Play was constantly "unexpectedly discounted sd card". A reboot or pull sim tray out and back in again solved it for a while. Then bought a SanDisk Extreme Pro U3 64gb and never had the issue again.
Only problem I've had with adaptive storage was SwiftKey unable to do predictive text - check sd card. I uninstaled and installed again and now working fine.
I say only issue, what I really mean is up until now the only issue. Early days so I'll see how it goes.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.a1dev.sdbench&hl=en
scottdanpor said:
https://play.google.com/store/apps/details?id=com.a1dev.sdbench&hl=en
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Click to collapse
Thanks for that
THe prob with Swiftkey reappeared - predictive text stopped working. Don't know if it's a MM or adaptive storage problem but suspect the latter. I'm now using Fleksy instead as i've used it in the past. It seems to work fine.
K.khiladi said:
It's an Android 6.0 problem. Don't flash your card as internal. Installed apps would always install on internal storage. Just try to move every other thing like songs and images to external timely. Also use a cache cleaner to remove cache.
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Do you have any sources that say it's an Android 6.0 problem? I have the exact same problem as the OP and it doesn't make sense that this problem occurs. I made a post on android.stackexchange.com about this issue, and even Motorola's official documentation say it should work.
toasted said:
Do you have any sources that say it's an Android 6.0 problem? I have the exact same problem as the OP and it doesn't make sense that this problem occurs. I made a post on android.stackexchange.com about this issue, and even Motorola's official documentation say it should work.
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Click to collapse
I just am not sure about this but since the adaptive storage came with Android 6 and since then it has started occurring. It's not necessarily a problem. The device decides where to install an app and keep its data in Android 6 at least for moto x play.
Sent from my XT1562 using Tapatalk
It seems the SwiftKey Team works very slow. Ive wrote them (i'm a beta Tester) first in middle December bout the Problem. It helps to change to switch the Keyboard (icon lower right) to default keyboard and back to SWK. Sometimes it works over Weeks without a problem. It's only happens after a device reboot and SD is set to intern/adaptive.
The bad thing is Google Music. It saves the Music on the real Space. Cant understand why Google fix it yet.
Some folks are very angry bout Android 6 portable SD permissions. You cant move apps to SD when the Card is set to portable. It's bad while using a Car Navigation like sygic. Atm you cant put the (big) Mapfiles to the SD. But i know the devs are working on a fix. Sygic said it will work the next beta.
At the Moment i use the adaptive intern Storage... But i hope Google will put some hands on this. It feels it isnt not 100% ready.
There is something wrong with the SD Speed Format-test too. Sometimes it shows "the card is to slow"! When trying to Format the same U3 again and again it works like magic.
Btw: There are many Users (with fast SD cards) in the offic Motorola Forum with this Problem.
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On Android 6.0 stock for MXP Spotify saves to Sd when you the Sd card as removable storage. Only thing to to is to give spotify permissions to use the storage - checked and it works.It is very similar to 5.1.1 .Not on Bliss ROM - no matter what i do. Maybe it's something to do with 6.0.1 permissions or rom itself .
Yeah Google music saves too on SD as portable (when set in the Options). But it saves it only on real intern when SD is set to intern. That's a joke! Who wants the Music on a 1-2 gb free intern (like the 8gb moto g3) instead of a 16-128GB intern SD card ?
It feels half finished... There are so many (Google) Apps out there they are not Android 6 adaptive SD ready.
But is indeed nothing new... SD card permissions...
With Android 6.3 its ready. And we see something new with Android 7. (i hope not) grr
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If you do a clean install of MM and before you do anything else you set the SD card as internal then any app that can be moved to the SD card will install on it by default. Any app that cant be installed to SD will install on the internal memory as usual.
If you dont do a clean install then you can uninstall apps one by one and as you reinstall them they will install to the SD card, if you just move them to the SD card then when the app updates it will install its self back to the internal memory.
Seems the Swiftkey Devs cant find a solution... https://vip.swiftkey.com/index.php?...d-m-when-moving-sk-to-sd-bug-reported/&page=4
Well I use swiftkey so it'll be a bummer if that doesn't work for me. Hmm.
I've just bought myself a nice shiney new 32gb u3 card to pop in and use as adaptive (bored of running out of space now) (16gb version).
One thing I need to check though, hopefully someone who has used as adaptive will know.
I have an app (bbc good foods) which has data of cookbooks. I got them when they were free but now they charge. The only way I found to back them up was to go into phone memory when hooked to a pc and copy them.
When I've bought new phones I've then copied them back to the right folder.
I know adaptive wont let you see the sd contents from a pc, so would someone be able to confirm whether they can explore their SD / memory with something like ES file explorer when they've done adaptive storage? If so can you, say, download a file from google drive and then move it to a specific location.
Thanks
doncoop said:
Well I use swiftkey so it'll be a bummer if that doesn't work for me. Hmm.
I've just bought myself a nice shiney new 32gb u3 card to pop in and use as adaptive (bored of running out of space now) (16gb version).
One thing I need to check though, hopefully someone who has used as adaptive will know.
I have an app (bbc good foods) which has data of cookbooks. I got them when they were free but now they charge. The only way I found to back them up was to go into phone memory when hooked to a pc and copy them.
When I've bought new phones I've then copied them back to the right folder.
I know adaptive wont let you see the sd contents from a pc, so would someone be able to confirm whether they can explore their SD / memory with something like ES file explorer when they've done adaptive storage? If so can you, say, download a file from google drive and then move it to a specific location.
Thanks
Click to expand...
Click to collapse
Adaptive WILL let you see the contents of the *SD* from a PC via USB, just connect and swipe down USB for MTP...well, at least my XT1562 (Sandisk extreme pro) does.

In a world of hurt after going to adaptive storage

This sucks. I got a 16 GB model some time ago expecting marshmallow and a good microSD card to be the ticket. I have a Sandisk Ultra 128 Gb class 10 card which is well regarded for speed and reliability. I FINALLY got Marshmallow recently and went through the process of getting my card reformatted for adaptive storage. I was surprised during the process that the phone gave me a warning that the card was slow and I may experience problems, but I pressed on.
Everything seemed to work fine after the 'conversion' and the phone seemed snappy enough. Though I hadn't yet installed any new programs in the new configuration. I merely backed up photos and audio media that was being stored on the card, and then restored them to their proper location after the reformat to integrate the card with internal storage.
I then installed some apps I had removed to make space on internal storage previously. Now the phone is totally unusable. I get about 1-3 minutes of usage after boot before it hangs up on a screen, or with the notification shade pulled down. The phone just totaly freezes; I can't even power it down (need to look up how to force it to shut down).
What have I gotten myself into? Why would that card be considered 'slow and/or inadequate' when I purchased it less than 6 months ago and it is rated a good and fast card?
Any suggestions on how to proceed? I need and counted on the combined storage capability (or I never would have gone or the 16 Gb model).
Thanks for any help.
oh, and random reboots and also the screen going blank but the phone not actually being off (battery died really fast) overnight. I'm trying to get into the bootloader and do traditional things like clearing dalvik cache (is that current? I haven't done much rooting and messing around with the guts of Andriod since Kit Kat), etc.
I had to revert too. Limited TWRP support, very slow apps, couldn't connect via USB to the SD storage. I bought the 16GB thinking the same thing. Was a mistake as of now.
Besides not being able to do anything with the card in TWRP, I'm having no problems using adaptive storage, and I too use a 128GB SanDisk Ultra.
Sent from my XT1575 using Tapatalk
I'm not worried about TWRP. I'm actually content with the phone non-rooted if adaptive storage works, since it's not carrier locked and I can do things that previously Verizon wouldn't let me. I'm not interested in mucking around with new ROM's and stuff anymore; too busy with other tinkering projects and i have plenty of other viable devices to do that with (amazon phone and tablet, older android phones, etc.). I want this one to be a stock daily driver; but I want it to f'ing work as indicated.
I just got done doing a factory reset, formatting the SD card as internal and restoring (system tool; is that a Moto thing or Lollipop+?). We'll see how it goes. I may just have mucked it up trying to convert to adaptive storage after having used it with Lollipop AND even moving some apps to the SD card.

Clearing up storage space

The S5 that I have is one I got as a warranty replacement last summer. It's running stock Lollipop rooted.
It's been running fine except for the fact that it's developed some lag. I mean that when I'm typing on the keyboard, it will sometimes hang for about 10 seconds and then turbo type all that I've typed to catch up. Also the lock screen will sometimes hang unresponsive for about 10 seconds, until it realizes that I want in and then let me type my pattern. I've also noticed that storage is getting full as sometimes I can't install App updates due to insufficient memory. I did install an app that managed to clean up about a half GB of internal storage, but that's not much. I know that If I was to do a factory reset with a reinstall of the apps, I'd have about 4 GB free. I could do that but it's a time consuming process and I'd have to spend time backing up apps and data with titanium... and Yes, I know about fixing the folder permissions after restoring with Titanium. Does someone know what is removed that does not get replaced with a factory wipe and reinstall? Is there something like a cache that I can delete to get to the end result of this work? What I'd like to know is if there is a shortcut to free memory that is not an app that I have to run every week or so.
Secondarily, the 64GB card I have in the phone is getting full. Yes... I know there are a lot of videos/photos/music on it, but there is a lot of old crap on it as well. When I upgraded to the S5 from my previous Android 2 phone, I upgraded the card from 32GB to 64GB. Not knowing what I needed and didn't, I simply copied everything over to the new card and plugged it in. I'm sure there probably exists a lot of junk from my old phone that I can delete. I have been thinking of getting a 128GB card, but before I do, I'd like to know what directories/files i could delete rather than just moving the entire card contents to the new card and moving along. Is there a good tutorial that I can read to understand what is stored on the card and what might not be necessary?

First impressions horrible. Second impressions, love it.

Had the Priv for a few days. I set it up with a 128gb memory card formatted as extended memory.
It was HORRIBLE. So laggy.. Facebook for example kept freezing so badly that android wanted to close it every few minutes. I can't tell you how disappointed I was. ?. I was going to return it.
I noticed that apps took ages to install. Like 5 minutes and more.
I reformatted as external media, reduced the animation times, and now it flies! Not as quick as my Huawei P9, but everything else makes up for it. Loving a more normal Android for a start, the P9 was great but they ruined android.
Now I love my Priv. If you have problems, try what i did with the memory card.
But i wish it had notifications pop up on the edge, when the screen is off.
Sent from my STV100-4 using Tapatalk
RedMist said:
Had the Priv for a few days. I set it up with a 128gb memory card formatted as extended memory.
It was HORRIBLE. So laggy.. Facebook for example kept freezing so badly that android wanted to close it every few minutes. I can't tell you how disappointed I was. ?. I was going to return it.
I noticed that apps took ages to install. Like 5 minutes and more.
I reformatted as external media, reduced the animation times, and now it flies! Not as quick as my Huawei P9, but everything else makes up for it. Loving a more normal Android for a start, the P9 was great but they ruined android.
Now I love my Priv. If you have problems, try what i did with the memory card.
But i wish it had notifications pop up on the edge, when the screen is off.
Sent from my STV100-4 using Tapatalk
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Click to collapse
Picked up a Priv the other day. I flashed the modified AT&T firmware with international software so no ATT bloat. But the phone is so slow and lags. WHen you state you formatted as external media, how did you do this> And are you referring to the internal storage or the SD card? For some reason my Priv will even recognize my SD card (32gb) I place the SD card in my pc and it sees it no problem. I have formatted the sd card to fat32/exFAT/ntfs, etc and no matter the format Priv will not see it....
The issue you're having is that you are not formatting the SD card correctly. That particular memory card that you are using was previously formatted as internal storage on another device and is encrypted. It's a fairly simple process through command line. A quick Google search will help you out. If you can't find, let me know and I'll pull it for you.
ozzmanj1 said:
WHen you state you formatted as external media, how did you do this> And are you referring to the internal storage or the SD card?
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Click to collapse
I factory reset the Priv with a new card inserted. I honestly can't remember the exact procedure, but I'm pretty sure it asked me how I wanted to use it. Either as external media, or to extend the internal memory (So it all appears as internal memory, and encrypted)
For me, the best solution was to use it as external memory.

Apps icons dissappear from home screen

Hey all! I purchased a Moto g5 plus and upgrading from G2 to G5 is something beyond imagination I have to admit....
Today I came up with the following problem :
I inserted a Samsung Evo+ 32GB MicroSD and formatted it as Internal storage.
4 specific applications' shortcuts (Beat, Quizdom, Trials Frontier and CamScanner) disappear from the home screen everytime I reboot the phone.
I had to move these apps in the device's storage and the problem stopped, but this is not the solution I am looking for.
Has anyone come across this problem?
Quick update: Today Facebook and Messenger disappeared from home screen after a reboot. The problem occurs with apps installed on the sd. When I move them to the phone's storage, everything works fine. I guess we need an update from Lenovo then?
I have the same problem too - did you guys ever find a fix?
I solved it by moving disappearing apps installed on the SD to internal memory. If you use an SD as well, try moving the apps the way I described above.
I've had this problem on my previous phone, with Lineage OS. It's a common bug, sdcards formatted as internal storage often cause trouble, especially if they arent HC. It's a system-level bug that plagues all oems, no simple fix for this.
I have read that having a class 10 or higher Samsung or SanDisk card seems to help, not always though.

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