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Ok so my friend has an HD2. He was at work and some prick dumped a bucket of water on him. So I got looking at his phone and it seems that the only thing wrong is that the screen will not come on.
I can get the bottom lights to come on and the volume is somewhat working. But the screen will not light up at all. My question is... is there a way to buy a replaceable screen? He bought it off eBay so I'm guessing that the insurance was unavailable for him. Or would T-Mobile US look at his phone and troubleshoot it?
Thanks in advance for any information.
Sent from my HERO200 using XDA App
best thing he could of done is to immediately remove the battery and let the phone dry out for a few days. I would do that now anyways. Then put the battery back in, let it charge, then try to turn it on. If its really just the screen, yes they are replaceable, but make sure he gets the lcd/digitizer combo, those things are almost impossible to replace separately.
Dubbin_Irie said:
Ok so my friend has an HD2. He was at work and some prick dumped a bucket of water on him. So I got looking at his phone and it seems that the only thing wrong is that the screen will not come on.
I can get the bottom lights to come on and the volume is somewhat working. But the screen will not light up at all. My question is... is there a way to buy a replaceable screen? He bought it off eBay so I'm guessing that the insurance was unavailable for him. Or would T-Mobile US look at his phone and troubleshoot it?
Thanks in advance for any information.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
how do you know the screen is the problem? could be one of the many chips on the main circuit board could be fried. In my humble opinion, take the battery out and let it sit for about a week in a nice dry area. try it after a week or so and if it still don't work, sell it for parts on ebay.
I think you'd be wasting your money, especially if you have never tried taking one apart before. I've fixed a few phones before but the thought of opening up my HD2 makes me cringe!
hey thanks for the response we will give that a go. and hopefully that works but ill start looking up prices on the combo now. thanks again
The best thing yoiu can do for a wet phone, like previously stated is take the battery out, and stick it in a tub of rice for atleast a few days. this will draw moisture out of the phone.
I must have been lucky. I dropped mine in the toilete 1 drunken night. it came out still on and working, then the volume started adjusting itself and the screen was going funny. 24 hoiurs in rice and it was fine except for a dodgy volume button which sorted itself within another day.
If its still not working correctly, you mayb have to send it into htc for repair and get the idiot who poured a bucket of water to pay for the repair.
This has happened once before, but just for a small amount of time to to the heat (I believe). The phone has been off for over and hour and refuses to turn on whether I hold down the volume button, don't hold down the volume button, or push the battery in at the exact time as I'm doing the other one or two. The splash screen flashed for half a second and immediately went back off when I plugged my evo charger, the usb part, into my portable ipod charger, so I believe this means there is still help available! Last time this happened, which was months ago, it seemed as if it just needed to cool down a bit, and my reading on the internet confirmed that the phones shut off when their batteries reach too high of temperatures. So what I did was wrap the phone and the battery, separately, in a large wash cloth and let them sit it the fridge for a little while. No luck, I'm running out of ideas (and I realize a ziplock bag may have been better but who cares). A few days ago I installed cm7gginggerbread7 (wimax) over cm7gingerbread2, but have not had any issues up until now and everything has run perfectly as well as smoothly. Is there any way I can turn my brick into a phone? Perhaps there's a way to adb something even though the phone wont boot (im a noob). I'm just pissed cuz I finally got every little thing exactly the way I wanted it, and now I'm stuck with a paperweight :/ I thank you for all your help, brave knights
It just suddenly shut off and won't turn back on?
And you weren't messing with anything?
If so, sounds like it's a hardware or battery issue.
Can you try a different battery?
Does the charging light come on when you plug it in? It could be a dead battery, and if the charging port is broke, it wont charge.
Otherwise, it seems like a hardware issue. I would take it to sprint, and they should be able to replace it for you.
sitlet said:
Does the charging light come on when you plug it in? It could be a dead battery, and if the charging port is broke, it wont charge.
Otherwise, it seems like a hardware issue. I would take it to sprint, and they should be able to replace it for you.
Click to expand...
Click to collapse
But it has teh rootz!!!!!!!!!
Smash that mofo with a hammer and call Asurion!!!!!!
jk
matt2053 said:
But it has teh rootz!!!!!!!!!
Smash that mofo with a hammer and call Asurion!!!!!!
jk
Click to expand...
Click to collapse
If they can't get it to power on then it really doesn't matter if it's rooted or not because they won't be able to find out.
Well I was messin with it a couple days ago, flashed gginggerbread6 w/ wimax over gginggerbread2 after wiping cache and dalvik and of course making a nandroid. I was thinking of smashing it but I've gotten everything they way I want it for the thousandth time. I'm also reluctant to do it because this issue has resolved itself in the past, albeit a tad quicker. For christ's sake, it even fixed itself for half a second this time, just enough to show me the splash screen lol. I'm very gentle with my evo and have never had any problems that weren't easily resolved with a little bit of work. I guess I could smash it until it works, and then if it ends up breaking then I win either way, but I'd really like to get my darling fixed. I know it's nothing compared to the cyanogenmod team, but I've flashed and flashed (almost always to cyanogenmod, what can I say it's perfect) and I have FINALLY got everything set up the way I wanted it, which includes manually going through and changing all the icons to custom pngs lol.
I guess I just don't understand why this would happen all of a sudden like this, I've onlu had it for three or four months, htc can't make that shotty of work can they? The other thing is I have a battery widget so as to make sure my battery does not get to hot, as well as having a setting in setcpu which stops overheating if it should ever occur. I really have a feeling it's something which can be fixed just because it has been magically fixed in the past and it was "fixed" for half a second today. Is there any way to adb into recovery even though the screen is black? Any suggestions help, I have important calls coming in as well as rather important calls to (hopefully) future employers. Of course I also don't want people to think that I am ignoring them, which isn't quite as bad but I still try to be as rude as possible :/
So...any ideas guys Don't wanna sound like I'm fishing for compliments, but you all are by far the best in the field. Keep up the good work (on my phone haha) Thanks so much for the advice you're going to give me on how to fix this up so I don't miss all my friends calls and texts until I get pissed off at. Later trooper
EDIT: Sry got block of text. tl/dr fix my evo that wont turn on asap thx
Raillery said:
Well I was messin with it a couple days ago, flashed gginggerbread6 w/ wimax over gginggerbread2 after wiping cache and dalvik and of course making a nandroid. I was thinking of smashing it but I've gotten everything they way I want it for the thousandth time. I'm also reluctant to do it because this issue has resolved itself in the past, albeit a tad quicker. For christ's sake, it even fixed itself for half a second this time, just enough to show me the splash screen lol. I'm very gentle with my evo and have never had any problems that weren't easily resolved with a little bit of work. I guess I could smash it until it works, and then if it ends up breaking then I win either way, but I'd really like to get my darling fixed. I know it's nothing compared to the cyanogenmod team, but I've flashed and flashed (almost always to cyanogenmod, what can I say it's perfect) and I have FINALLY got everything set up the way I wanted it, which includes manually going through and changing all the icons to custom pngs lol.
I guess I just don't understand why this would happen all of a sudden like this, I've onlu had it for three or four months, htc can't make that shotty of work can they? The other thing is I have a battery widget so as to make sure my battery does not get to hot, as well as having a setting in setcpu which stops overheating if it should ever occur. I really have a feeling it's something which can be fixed just because it has been magically fixed in the past and it was "fixed" for half a second today. Is there any way to adb into recovery even though the screen is black? Any suggestions help, I have important calls coming in as well as rather important calls to (hopefully) future employers. Of course I also don't want people to think that I am ignoring them, which isn't quite as bad but I still try to be as rude as possible :/
So...any ideas guys Don't wanna sound like I'm fishing for compliments, but you all are by far the best in the field. Keep up the good work (on my phone haha) Thanks so much for the advice you're going to give me on how to fix this up so I don't miss all my friends calls and texts until I get pissed off at. Later trooper
EDIT: Sry got block of text. tl/dr fix my evo that wont turn on asap thx
Click to expand...
Click to collapse
If this occurred while you were NOT changing anything with the radio partition or recovery partition then it's not a brick issue.
Sounds like you have a hardware issue.
Take it to the store.
If you smash it you will be paying $100 to asurion for a replacement as Sprint changed the TEP again.
Just wondering was your battery completely dead before this happened. I have read some people here and other places have said that if the battery completely dies that it won't charge unless you put it on a actual battery charger made for it. Does the charge light come on when you plug it in? Also, like my friend before me said, take it to Sprint. Ask them if they have a battery you could try. If it doesn't work it will eliminate the battery being the issue. If it won't boot they will replace it. They won't be able to tell if it is rooted because it won't boot. If you were flashing a radio and didn't let it finish or the battery died during the process, you are bricked.
Does the charge light flash when plugged in?
Sent from my PC36100 using Tapatalk
The light doesnt change
clean off the battery contacts
the same exact thing happened to me. i read in another post that the TP2 battery was a suitable replacement, so i checked the VDC and mA and they were exact and also the contacts were in the right place. (looks exactly like the evo batt just black instead of red in retrospect). It was a good call on the TP2 battery. My evos batt died on me tonight while it was charging. no light while plugged into OEM wall charger, no blinking, nothin, I wasnt even using it, never had a problem before. luckly i was just chargin up my old TP2 to give to my girlfriend. popped in that battery and the evo came right up. popped the evo battery in my TP2 and it appears to be charging. curiously the evo appears to be charging the tp2 batt now aswell. so i dont know what happened... one positive thing is that i know i have 2 batteries now. a negative is that my gf cant have my TP2 untill i get this sorted.
anyone have any insight as to what is goin on? or why this happened? if my charging port has gone bad why is the tp2 batt charging in the evo? and if the evo battery went bad why is it charging in the TP2?
i am using the stock sprint evo rom. not scared to root, just havent yet.
vespix said:
the same exact thing happened to me. i read in another post that the TP2 battery was a suitable replacement, so i checked the VDC and mA and they were exact and also the contacts were in the right place. (looks exactly like the evo batt just black instead of red in retrospect). It was a good call on the TP2 battery. My evos batt died on me tonight while it was charging. no light while plugged into OEM wall charger, no blinking, nothin, I wasnt even using it, never had a problem before. luckly i was just chargin up my old TP2 to give to my girlfriend. popped in that battery and the evo came right up. popped the evo battery in my TP2 and it appears to be charging. curiously the evo appears to be charging the tp2 batt now aswell. so i dont know what happened... one positive thing is that i know i have 2 batteries now. a negative is that my gf cant have my TP2 untill i get this sorted.
anyone have any insight as to what is goin on? or why this happened? if my charging port has gone bad why is the tp2 batt charging in the evo? and if the evo battery went bad why is it charging in the TP2?
i am using the stock sprint evo rom. not scared to root, just havent yet.
Click to expand...
Click to collapse
Take the original battery to sprint. Tell them the story and get a replacement, ask for some free accessory since you've helped them isolate a reliability issue.
LOL
There are two known issues with the Evo to be aware of. The first is the charging bug. If the Evo shuts off due to low battery level there is the possibility that the charging circuit fails to recognize the dead battery as even being there and will not charge. The workaround is to charge the dead battery in another compatible phone or use an external battery charger. This is supposed to be fixed in the next update but we'll see.
The second is the thermal sensor bug. The thermal cut off starts to trigger at lower and lower temps til even freezing the phone won't work. I thought the local service center was joking til I actually saw it reproduced. This is a hardware issue and the only fix is a replacement phone.
The first issue is intermittent but knowledgeable service centers are aware of this and will either charge the dead battery or swap out with a charged one.
The second issue is reproducible but can take some time to do so depending on how far off the sensor is. Again, knowledgeable service centers are aware of this and will want to reproduce it before ordering a replacement.
Not sure what technical thong is happening, but I do know I panicked when it happened to me, bit it turns out if you try to charge EVO from a USB port while its in the recovery mode it will eventually drain and **** off. I forgot I was on recovery mode and came back to what you described. After doing the swap with my GF's EVO and realizing my battery was fine, I remembered how I had left the phone in the first place and Googled it to confirm that will cause the dead EVO scare.
Sent from a corrective lens wearing eskimo translating Turkish smoke signals viewed over a streaming webcam at 640x480 resolution via a U.S. Robotics 14.4 Hayes compatible modem.
This has happened to me twice, but since I was on the extended battery from sprint, I would just pop my stock battery in and it powered up fine. Each time I just brought my battery in to sprint and they replaced it. Also, when it happened to me the charging light wasn't turning on or anything.
Sent from my PC36100 using XDA Premium App
OK friends, same thing happening here to me today.
Here's my story: Last night, working fine, running stock turbo rom and netarchy cfs-havs-sbc-4.3.4 kernel for about a month, working great.
Used Kernel manager and flashed to cfs-suv-nohavs-nosbc and it was working great. Figured I didnt need the extra batter life/damage risk anymore. Went to sleep, phone on my bed.
Wake up today, phone is fully unresponsive. Take the battery out, put it back in, unresponsive. nothing whatsoever when holding down power, volume, etc.
When I plug it in, the orange battery led comes on and off.
:[
cjh6386 said:
OK friends, same thing happening here to me today.
Here's my story: Last night, working fine, running stock turbo rom and netarchy cfs-havs-sbc-4.3.4 kernel for about a month, working great.
Used Kernel manager and flashed to cfs-suv-nohavs-nosbc and it was working great. Figured I didnt need the extra batter life/damage risk anymore. Went to sleep, phone on my bed.
Wake up today, phone is fully unresponsive. Take the battery out, put it back in, unresponsive. nothing whatsoever when holding down power, volume, etc.
When I plug it in, the orange battery led comes on and off.
:[
Click to expand...
Click to collapse
Blinking charge light means that the battery v has dropped below the required v to turn on the phone. I see 4-5 Evo's a day like this as well as the charge bug.
I actually got it booting again somehow. Now, it consistently turns on, will boot to the bootloader, but recovery doesnt work and it wont boot into the phone. It does search for pc36 image though... i might try that.
I just sit here and shake my head on a daily basis when I see people talk about problems and inevitably, and I'm not saying this is applicable in this case, but they say in their post they were using ROM or Kernel Manager.....
I've been runnin the unity rom for a couple of months now( i was) with no issues at all, when yesterday morning my phone turned off itself and i haven't been able to bring it back to life. i dont know if i have the bad chip, never cared to check but i regret it now lol... any sugestions would help.... also i have tried turning on w/o sim card with a different battery, also tried to get it to bootloader but it just wont turn on at all.. thanks in advance
frankgbacoa said:
I've been runnin the unity rom for a couple of months now( i was) with no issues at all, when yesterday morning my phone turned off itself and i haven't been able to bring it back to life. i dont know if i have the bad chip, never cared to check but i regret it now lol... any sugestions would help.... also i have tried turning on w/o sim card with a different battery, also tried to get it to bootloader but it just wont turn on at all.. thanks in advance
Click to expand...
Click to collapse
Does the computer recognize it?
Sent from my HTC Glacier Sense 3.0 using xda premium
If you're talking about no power at all, it doesn't sound like a software issue. It sounds like an electrical issue.
If the screen backlight comes on when you hit the power button, then it could be software or electronic (borked chip, broken circuit board, etc)
Plugging it in, even if it's a dead phone, should still charge the battery if the electrical circuits are good. The LED will come on at orange or green and that should tell you if there is physically electricity running through the circuits.
If you get nothing, something in the phone died. I'm starting to realize the MT4G has a pretty poor build quality.
If the battery is charging and the backlight comes out, maybe a quick vibrate to indicate charging, then you could have some kind of an electrical short in the circuitry somewhere.
Or you just have a bad power button. That's a possibly. But that's odd that it turned itself off. That's what makes me think the power button itself isn't what's wrong.
In all cases it sounds dead. If you can't get to the recovery screen there's not much you can do.
saranhai said:
Does the computer recognize it?
Sent from my HTC Glacier Sense 3.0 using xda premium
Click to expand...
Click to collapse
no the computer does not recognize..thanks
Skipjacks said:
If you're talking about no power at all, it doesn't sound like a software issue. It sounds like an electrical issue.
If the screen backlight comes on when you hit the power button, then it could be software or electronic (borked chip, broken circuit board, etc)
Plugging it in, even if it's a dead phone, should still charge the battery if the electrical circuits are good. The LED will come on at orange or green and that should tell you if there is physically electricity running through the circuits.
If you get nothing, something in the phone died. I'm starting to realize the MT4G has a pretty poor build quality.
If the battery is charging and the backlight comes out, maybe a quick vibrate to indicate charging, then you could have some kind of an electrical short in the circuitry somewhere.
Or you just have a bad power button. That's a possibly. But that's odd that it turned itself off. That's what makes me think the power button itself isn't what's wrong.
In all cases it sounds dead. If you can't get to the recovery screen there's not much you can do.
Click to expand...
Click to collapse
no led lights it just died lol... it wont do a thing. im starting to think that it has some kind of short between the battery and the circuit that distributes power through out the phone.. thats my best guess.thanks
You can also check to make sure the battery isn't the problem by removing it and plugging the phone in. Again, the best you'll get is a brief flash of the backlight. But if you don't get that, you can be sure the battery itself isn't the problem.
Or just put a new battery in and see if that works.
This is highly unlikely to be the cause. But it's all about narrowing the possibilities. I've been fiddling with electronics for 20 years now. One thing I'm sure of is that you should never discount the really unlikely source of a problem. It won't usually be the answer, but every once in a while something you'd just never suspect ends up being the culprit.
I had the exact same issue, earlier this year. Your emmc chip gave you the bird. Go into Tmobile store, tell then your phone won't turn on, you tried the normal tricks, but nothing works. Act a little dumb with them,I did that an got a new one under warranty for $5, came in the mail the days later. DO NOT MENTION ANYTHING BOUT YOUR PHONE BEING ROOTED. If you do, your gonna have to pay full price for a new one or though the issuance company a $130(or whatever your deductible is).
Trust me on this, it works. I'm still using the phone they sent to me back in June.
If I helped, give thanks(via the button )
From my fist to your face, enjoy!
Mr.Highway said:
I had the exact same issue, earlier this year. Your emmc chip gave you the bird. Go into Tmobile store, tell then your phone won't turn on, you tried the normal tricks, but nothing works. Act a little dumb with them,I did that an got a new one under warranty for $5, came in the mail the days later. DO NOT MENTION ANYTHING BOUT YOUR PHONE BEING ROOTED. If you do, your gonna have to pay full price for a new one or though the issuance company a $130(or whatever your deductible is).
Trust me on this, it works. I'm still using the phone they sent to me back in June.
If I helped, give thanks(via the button )
From my fist to your face, enjoy!
Click to expand...
Click to collapse
ill try it tomorrow see if it works lol.... hopefully...thanks i was afraid of being the emmc chip.... damn it..
frankgbacoa said:
ill try it tomorrow see if it works lol.... hopefully...thanks i was afraid of being the emmc chip.... damn it..
Click to expand...
Click to collapse
It's always good to be safe then sorry
If I helped, give thanks( via the button )
From my fist to your face, enjoy!
Went out yesterday afternoon with some friends, had about 80% charge on the battery. Probably an hour into my night, I went to check my phone (i always keep it in my front pocket), and to my confusion, it wouldn't power on. Okay...maybe somehow an app left running killed the battery (although I think they designed the phones not to do this). Fast forward about 4 hours, when we get back home. I plug the phone into the wall charger and instantly see an unfamiliar blinking red led light just above the charge port. The phone wouldn't power up, decided to check back later. 30 Minutes later, still nothing. 8 Hours later on charge, still nothing.
I've tried hard resetting, I've tried holding the power button for 30 seconds, I've tried holding all three simultaneously. I guess it's just a dead phone.
I didn't root the phone, I didn't custom-rom the phone, no 3rd-party kernel...nothing...she was completely stock.
I called google, their support agent wasn't familiar with the phone. Said he'd get an RMA started, would email me the details he needed from me...never got back to me. I'm pretty pissed.
Waiting 5 weeks for a phone that dies in a month....not a happy camper.
UPDATE! FIXED IT
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
UPDATE #2
The phone "died" again. Took it apart again, pulled the battery, again. Factory Reset, the phones been on a charger since then and it is still on, we'll see how it lasts the day.
I'm not sure if there is any proof of this, but I read somewhere that benchmarking apps can cause this(?) I had Quadrant installed on my device shortly before this happened. Anyway, I'll let you guys know if I have any more problems.
UPDATE #3
I've lost it again. I don't know what to do at this point...
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
rr5678 said:
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
Click to expand...
Click to collapse
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Don't you just hate the fact that some random employee at Google will easily have access to all of your personal data left on the phone?
Oh well, at least you get taken care of.
ethugp3pp3r said:
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Click to expand...
Click to collapse
I'm not aware of any warranty/void stickers on this phone.
have you seen this?
If
If the phone battery has been discharged too far then it becomes dangerous to try and recharge it as it can explode, this is why these sorts of safety mechanisms kick in sometimes.
Your only option is to send it back, if the battery safety device has been activated, it will be permanent and can only be fixed by a new battery
Regards
Phil
rr5678 said:
I'm not aware of any warranty/void stickers on this phone.
Click to expand...
Click to collapse
Are you sure? Can anybody else verify this? What were you going to suggest doing? I'm having lots of complications with the RMA process because i'm currently visiting in England until the end of the month and then I'll go back to Germany where I'll be living for the next ~7 months. I got this phone last month when I was visiting home in the US. It's a total disaster and if disconnecting and reconnecting my battery is all I need to do (and I won't void the warranty), I'd prefer to give that a go.
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
ethugp3pp3r said:
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
Click to expand...
Click to collapse
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
rr5678 said:
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
Click to expand...
Click to collapse
Is it really that easy? Will the warranty be voided?
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
ethugp3pp3r said:
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
There you go. You've confirmed the fix.
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
ethugp3pp3r said:
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
Click to expand...
Click to collapse
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
BigDig said:
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
ethugp3pp3r said:
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
Click to expand...
Click to collapse
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
tweaked said:
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
Click to expand...
Click to collapse
It's lasted through the night off the charger on Franco's Kernel and CM 10.1
not sure what that tells us, but I'm happy!
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
calanizzle said:
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
Click to expand...
Click to collapse
Good thing I hardly use that one
But instead of telling us to search, could you provide us with sources? Because this is interesting.
Somebody should compare the LG charger with another good quality charger, a Samsung or Nokia for example, using a scope.
Ok so I was trying to wire in my car charger in a nice tidy way. I'm not a noob at car wiring, having done loads of car pc projects etc.
Due to rushing and being a moron I accidentally hooked the charger directly to a 12v line instead of using the adapter to convert it to 5v. It was only for a couple of seconds before I realised and pulled the phone out of the holder.
Since then I've noticed some strange behaviour on the phone. It runs hot, freezes up when unlocking, drains pretty fast and keep randomly switching to landscape and staying there until a reboot.
I've done a full wipe (CM10.1) and am leaving it charging at the moment on the clean rom and it seems better. Not hot and not locking up or anything.
What I need to know is how can I test and be sure of the situation. Is there a battery test tool or app that will monitor temperatures I should use. I'm prepared to send it for repair (and foot the bill for my stupidity) but I don't want to send it off for repair until I know it needs it.
Thanks
The power supply inside the N4 surely uses power regulator. There may be also some protection diode to prevent from overshoot or overstress (this is the case here).
Still if the regulator was in a unstable state for a while, this may explain your strange behavior. If it has been irreversibly damaged (can be the case if the input voltage was above the absolute max rating), the output supplying the Snapdragon chip may not be what it should, causing erratic bahaviour.
I don’t think there is an easy way to check, except maybe taking it apart and measure the output voltage of the power supply circuit inside the N4…. Which seems hard without the proper equipment….
If you still experience thee random bug, maybe sending it back could help.
Well it looks like something is very wrong. After a couple of hours sitting on the standard rom I decided to install GSam battery monitor to keep an eye on the temp and when I tried to unlock... same thing. Stuck on landscape and froze up on the unlock screen.
It's now switched off and charging but I just booted to recovery (TWRP) to see the charge level and it's only 26% after 2 hours! I'll leave it for the rest of the day, reset battery stats and see what happens but I'm pretty sure it's fubar.
The power supply circuit seems to be dead. It is no longer charging the battery the way it should. I don't have that much knowledge on the hardware, so I think i can't say more about your issue....
Good luck in any case !
Spoke to Google, they are sending a replacement out in 3-5 working days. That's pretty good service. They agree that the charging circuit is ****ed (not quite the words they used) so a replacement is needed. I am now in the laughable position of putting the phone in the fridge to keep it cool enough to allow me to wirelessly copy my backups and data to my PC without it rebooting itself!
Thank god for Titanium, nandroid and samba fileshare!
Well that's good news. Glad to see they came to the same conclusion
Cheers
Now I have to work out how to flash it back to standard without adb or fastboot (the usb plug doesn't work for PC connection).
Awesome. Found this most excellent post: http://forum.xda-developers.com/showpost.php?p=34749844&postcount=2
Followed it and now I have a stock, unrooted, and locked N4 ready to go back to Google.
3Shirts said:
Spoke to Google, they are sending a replacement out in 3-5 working days. That's pretty good service.
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Did you tell them you connected it to a car battery?
Solutions Etcetera said:
Did you tell them you connected it to a car battery?
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im guessing no.
They didn't ask, I just explained the problem and symptoms. I'm not trying to rip them off or anything. I'm happy to pay for repairs
Sent from my Nexus 7 using xda app-developers app
3Shirts said:
They didn't ask, I just explained the problem and symptoms.
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Ford: "Hello, Ford customer care. How may I help you."
Customer: "I just bought a new Mustang and it was working perfectly, but now it won't start."
Ford: "I see. What happens when you try and start your Mustang?"
Customer: "Nothing."
Ford: "Really? Nothing? It won't turn over, or you don't hear a click or anything?"
Customer: "No. Nothing."
Ford: "Hmmm... Do you remember anything out of the ordinary prior to it not starting?"
Customer: "Oh... do you mean the tree?"
It's a bit cheeky I suppose but worth a shot. Maybe I'm a bad person but I'm also a poor one
3Shirts said:
I'm not trying to rip them off or anything. I'm happy to pay for repairs
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My point is... if you didn't bother to tell Google you connected your charging port to a car battery, did you really expect them to ask if you did? That is about as likely as Ford asking you if you hit a tree just before your car stopped starting. Neither would be considered reasonable behavior.
I agree with your assessment that Google has excellent customer service. It would be a shame to see it change due to hundreds of people sending back devices they damaged due to their own actions... and from reading posts in these forums, this happens a lot.
If you're really not trying to "rip them off or anything", why not be a little more forthcoming about you frying it by connecting it directly to a car battery?
XDA is actually full of fools like the OP. They cost phone makers more money than any other demographic customer. It's no wonder why insurance cost is high with ridiculous deductible. I also don't blame phone makers to what to lock bootloaders to keep idiots on XDA away from their phones.
We actually have people on here that think XDA'ers are a valuable asset to phone makers when really we're not.
Sent from my Nexus 4 using xda app-developers app
You're right. I'll call them back in the morning give them the details, just hope that split second of stupidity doesn't cost me a whole new phone.
3Shirts said:
You're right. I'll call them back in the morning give them the details, just hope that split second of stupidity doesn't cost me a whole new phone.
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Did you call?
He will.
Right after the shipping confirmation email.
I did and they said it'll be an out of warranty repair and gave me a number for LG in the UK instead who deal with those. They've emailed me shipping details to send it to them. Once they get it, they'll inspect it then call me with a price.
Anyone have any experience of this kind of repair, to give me a an idea how much to expect?
Well, if a component is dead (which seems to be the case) rework can be expensive. They will have to un-solder the component (can be easy, can be hard if it is a BGA for example) without damaging the rest of the motherboard. In this kind of devices we don't have much space, so I guess they have a specific tool to do that.
When they build the motherboard it is much easier, as all the components see the reflow at the same time.