Galaxy S5 Sim Unlock? - Galaxy S 5 Q&A, Help & Troubleshooting

OK, so I bought a Samsung Galaxy S5 from an friend of mine, and found out that it was from a different carrier than my phone before this one, (which I still have and could use if this can't be fixed) the S5 is from AT&T, and I usuall do Virgin Mobile. I know that when I put in my old SIM card it will ask me for a SIM key, which I do not have. My question is, is there a way to get the SIM key, or do I have to have access to my friend's AT&T account in order to get it? People say I have to call my carrier to get the key, but I'm not sure if that is how it works. Thank you in advance.

OK sounds good. But I heard that you can contact the network it came from to get it, or is it the network your SIM card is from? If it's the company the phone came from, then it would be AT&T, and would I need to have my friend's at&t account in order to get the Network Code? If that's the case, then I'll just have to use the website you gave.

Related

Confused about SIM unlocking on a HTC Ozone (Verizon)

Hi all,
I got a HTC Ozone from Verizon. I know this phone supports CDMA/GSM networks. My phone is working on a CDMA network but it also comes a SIM card.
I have the following 2 questions:
If I remove that SIM card the phone still works on the CDMA network.
1. Does anybody know what is that SIM card for?
I have also tried to remove that SIM card and insert a SIM card that I have from AT&T. The phone just says that the card is invalid but it doesn't ask me for any unlocking code.
2. How do I enter the unlocking code on this phone?
Thanks a lot and sorry if this has already been asked but I haven't been able to find anything.
staryon said:
Hi all,
I got a HTC Ozone from Verizon. I know this phone supports CDMA/GSM networks. My phone is working on a CDMA network but it also comes a SIM card.
I have the following 2 questions:
If I remove that SIM card the phone still works on the CDMA network.
1. Does anybody know what is that SIM card for?
I have also tried to remove that SIM card and insert a SIM card that I have from AT&T. The phone just says that the card is invalid but it doesn't ask me for any unlocking code.
2. How do I enter the unlocking code on this phone?
Thanks a lot and sorry if this has already been asked but I haven't been able to find anything.
Click to expand...
Click to collapse
To answer your questions -
(1) The Pre-installed sim card is a VZW sim that allows you to use the phone internationally on GSM networks. You would pay international rates to VZW for that.
(2) Go here to learn how to unlock your Ozone for FREE!!!!!!
http://forum.xda-developers.com/showthread.php?t=537756
I did this and am able to use a t-mobile sim and At&t sim in the phone. You just have to make sure to have the phone in GSM network mode.
HTC-OH_SNAP said:
To answer your questions -
(1) The Pre-installed sim card is a VZW sim that allows you to use the phone internationally on GSM networks. You would pay international rates to VZW for that.
(2) Go here to learn how to unlock your Ozone for FREE!!!!!!
http://forum.xda-developers.com/showthread.php?t=537756
I did this and am able to use a t-mobile sim and At&t sim in the phone. You just have to make sure to have the phone in GSM network mode.
Click to expand...
Click to collapse
Thanks a lot! Everything is clear now.
Regards
hey guys,
I got the unlock code from Verizon (actually my company got it for me because I'm not the owner of the account) However, I don't know how to enter it.
If I insert a different SIM card (e.g. AT&T) it just says that the SIM card is invalid, and it doesn't give me the option to enter the unlock code like with other phones. I also tried to change the network to GSM.
Any ideas how I can do that?
Thanks
ok, I think I found it. Unfortunately they got an invalid code so they have to go through the whole process again
One slight problem for some of us, like me:
I'm about to purchase Ozone off-contract from VZ. VZ rep told me I'd have to put it on an account for 6 months in good standing to even get a consideration to be unlocked.
$350 for this? This is frickin' anti-competitive bull****, I'd be paying full price un-subsidized for the phone, I deserve an unlock.
labsONE said:
One slight problem for some of us, like me:
I'm about to purchase Ozone off-contract from VZ. VZ rep told me I'd have to put it on an account for 6 months in good standing to even get a consideration to be unlocked.
$350 for this? This is frickin' anti-competitive bull****, I'd be paying full price un-subsidized for the phone, I deserve an unlock.
Click to expand...
Click to collapse
I found mine already unlocked off eBay for about $290. It was an auction so obviously I can't claim you would pay the same, but it is an option if you don't want to submit to their rules.
as far as how long u have to be under contract... i was told by global support you have to have been a customer to 90 days prior to the unlocking and in good standing.
I upgraded a different line to get the ozone... put it on my primary account that same day and had it unlocked five minutes later. I think u talked to the wrong rep.
HTC-OH_SNAP said:
as far as how long u have to be under contract... i was told by global support you have to have been a customer to 90 days prior to the unlocking and in good standing.
I upgraded a different line to get the ozone... put it on my primary account that same day and had it unlocked five minutes later. I think u talked to the wrong rep.
Click to expand...
Click to collapse
Wrong rep? I was at a corporate Verizon store where their Small Business Specialist told me that.
Yep... wrong rep... Global support is different then Small Business Reps.
How many times has one rep told you something that was contradicted by another rep?
I was simply telling you what I was told right before they unlocked my sim.
As a matter of fact, I just bought a BB Tour off eBay that i put on my account and had it unlocked through global support within 5 minutes. Only requirement was I have been a VZW Customer for more than 90 days and I am in good standing.
Shoot, if you want maybe I'll activate your phone for you on my account and unlock it...
unlock my HTC OZONE
hey man i just got a verizone wireless HTC OZONE....Pls could u help me unlock it?
Hi all, how to enter code in that phone?
My unlocked Tilt broke, and all I can find on Craigslist is an HTC Ozone. My unlocked Tilt is on T-mobile, so I can't call Verizon to get an unlock code
Is there another way to do this?
jagooch said:
My unlocked Tilt broke, and all I can find on Craigslist is an HTC Ozone. My unlocked Tilt is on T-mobile, so I can't call Verizon to get an unlock code
Is there another way to do this?
Click to expand...
Click to collapse
Go to http://www.unlock-now.com/. Enter your IMEI and pay for an unlock code. Go to Settings, SIM Settings??, select Enter SIM Unlock code.
HTC-OH_SNAP said:
To answer your questions -
(1) The Pre-installed sim card is a VZW sim that allows you to use the phone internationally on GSM networks. You would pay international rates to VZW for that.
(2) Go here to learn how to unlock your Ozone for FREE!!!!!!
forum xda-developers com/showthread.php?t=537756
I did this and am able to use a t-mobile sim and At&t sim in the phone. You just have to make sure to have the phone in GSM network mode.
Click to expand...
Click to collapse
Thank you sir...5 minute phone call and I'm unlocked and happy!
dkompile said:
Thank you sir...5 minute phone call and I'm unlocked and happy!
Click to expand...
Click to collapse
Same here,
where I work we do not get VZW anywhere in the building. AT&T actually came in and installed repeaters so I plan on getting an AT&T prepaid and put the sim in my phone then I can just switch networks. Is that possible?
I unlocked 2 phones with www.unlock-now.com they work great and fast. I unlocked an HTC Imagio and an HTC Ozone.
go the unlock code from htcunlockcode.info and following instructions came along the code.
1. Switch to GSM mode
2. Go to Personal
3. Go to Security
4. It will says "Please enter the sim unlock code to disable the SIM lock"
5. Enter unlock code.
6. Reboot.
Worked fo me! hope the instructions will be helpful, as I see lot of people asking this in different forums.
xoxoxo
Jane.
thanks very much!
find the option to enter unlock code finally!
I got a code here http://unlockcellphonecode.com/code-for-unlocking-htc-mobile-cell-phone and they sent me the code and instructions ..
using iwireless sim card in it now..

SAMSUNG GALAXY NOTE GT-N7000 HONG KONG need help!!

Hello I really need help here I originally have iPhone 4s and basically just got this Galaxy Note today a white one. Anyhow I went to ATT store and they gave me a normal size big SIM card so I called to have the sim card activated. however I poped it in the galaxy note and nothing no signal at all. I even called AT&T support and they just pretty much told me the phone is not compatible....IM LIKE THAT SUCKS. So my question is does anyone here have the Hong Kong version? White?
At this point I'm even second guessing if my. NOTE is unlock? Even tho the ad that I bought it from said its unlock...and how do I confirm it's unlock or not?
PLEASE HELP!! Spent 800 for this bull****!!
Mines the HK version and I have an ATT sim card I got from their corporate store. Went in, showed the Note, said I needed a sim card for it and the guy activated it for me and I checked it on the spot to make sure it works. If they did activate it, then you should get a signal after restarting the phone.
Ok so it does work with AT&T I assume yours is unlock like mine?
Anyway yeah they gave me the sim card and said I have to call since its a business account ....that's bull****. Also I didn't bring the phone in there.
You have th big simcard? Or the micro iPhone 4s sim card?
I have a regular sized sim card and yes its unlocked.
I wonder how do u confirm it's unlocked?
kingrichards said:
I wonder how do u confirm it's unlocked?
Click to expand...
Click to collapse
i would bring in your Note to an AT&T store to get the sim activated. I had issues getting my Note to recognize my sim card, this one time in band camp, I went to an AT&T store to get a new sim card activated. For some reason, it took the CSR like 3 sim cards before my Note recognized one.
You need to program into your phone the proper APN settings, so it knows how to talk to AT&T's network. Search for AT&T APN settings. There are 2 settings depending on which plan you're on; smartphone or dumbphone. Go to your home screen, hit menu, settings, Wireless and Network, Mobile Networks, etc. Being able to setup your own phone is what separates the men from the iboys.
Yeah, take it into a store.
Since they can actually see that yes, you do have a phone, they are far more likely to be helpful.
I called AT&T - the guy on other side of the phone didn't know what to do.
The lady in the store also hit the same snag, but she got around it and got my phone working.
- Frank

Unlocked S4 unable to register on AT&T network

Hello folks,
A while back, I managed to get AT&T to block network data on my mobile line.
Shortly thereafter, I purchased an unlocked HTC Touch in Europe and experienced no problems receiving/making calls in the U.S. Inserting my AT&T SIM was plug-and-play, for lack of better words.
During a recent trip to Europe, I purchased a Samsung Galaxy S4. After inserting my AT&T SIM, I can not receive/make any calls.
I have bars, get a Voice Mail notification, as well as a 'Not registered to network' message. I am also unable to register to the AT&T networks the phone searches and finds...
Any feedback will be greatly appreciated!
apn settings would not stop registration.. maybe the phone was a black listed imei that went to europe and you bought it and are trying to use it here.
what is the model number.
AlcatrazT2 said:
Hello folks,
A while back, I managed to get AT&T to block network data on my mobile line.
Shortly thereafter, I purchased an unlocked HTC Touch in Europe and experienced no problems receiving/making calls in the U.S. Inserting my AT&T SIM was plug-and-play, for lack of better words.
During a recent trip to Europe, I purchased a Samsung Galaxy S4. After inserting my AT&T SIM, I can not receive/make any calls.
I have bars, get a Voice Mail notification, as well as a 'Not registered to network' message. I am also unable to register to the AT&T networks the phone searches and finds...
Any feedback will be greatly appreciated!
Click to expand...
Click to collapse
you got screwed dude. the phone has bad esn and they blocked the phone already. sorry to hear
Isn't this the "region Locking" that Samsung has been getting flack for lately? If you buy a phone in EU, you have to register it in EU with an EU SIM (Any EU SIM if it an unlocked phone) initially. After that, I think you can then use ATT SIM if the phone is unlocked. It doesn't always work though and people are mad
I am assuming you bought an unlocked phone in EU
Google "SAMSUNG Region lock"
Could be the radio IC blown. That's what happened to my phone, which has a perfectly-fine IMEI (not blacklisted).
See this thread. I'm about to get my phone back from the factory today.

[Q] SIM not valid - Enter SIM network unlock PIN

I have tried every code mentioned, in here, that was successful for others but not for me.
I started by buying my Galaxy S4, out right, at Walmart for use on Family Mobile. Poor signal everywhere except in my house. The phone has T-Mobile support as far as towers go. After about three weeks I had my phone number transferred to Straight Talk and they sent a SIM card for use with AT&T support. The phone was purchased as an unlocked phone, I did all the codes in this forum to check and sure enough, it is supposed to be unlocked, BUT, every SIM card I get from Straight Talk gives me "INVALID SIM CARD" when I boot up the phone then a black screen comes on with a subdued color message saying, "Sim network unlock PIN" and all the help from Family Mobile, T-Mobile, Straight Talk, Walmart and AT&T, have not helped my situation. I can't write a new APN and store it because I have an invalid SIM card. I have tried the service mode and did everything mention in these forums but no luck so far.
I really like the device(my NOT-Phone) but it does not function as a phone. Can anyone help with this one?
:crying:
gdeem01 said:
I have tried every code mentioned, in here, that was successful for others but not for me.
I started by buying my Galaxy S4, out right, at Walmart for use on Family Mobile. Poor signal everywhere except in my house. The phone has T-Mobile support as far as towers go. After about three weeks I had my phone number transferred to Straight Talk and they sent a SIM card for use with AT&T support. The phone was purchased as an unlocked phone, I did all the codes in this forum to check and sure enough, it is supposed to be unlocked, BUT, every SIM card I get from Straight Talk gives me "INVALID SIM CARD" when I boot up the phone then a black screen comes on with a subdued color message saying, "Sim network unlock PIN" and all the help from Family Mobile, T-Mobile, Straight Talk, Walmart and AT&T, have not helped my situation. I can't write a new APN and store it because I have an invalid SIM card. I have tried the service mode and did everything mention in these forums but no luck so far.
I really like the device(my NOT-Phone) but it does not function as a phone. Can anyone help with this one?
:crying:
Click to expand...
Click to collapse
No warranty in Walmart?!
If it connects to T-Mobile towers out of the box, can you borrow a T-Mobile SIM from soneone and go through the SIM unlock procedure? I'd do that just to make sure it's SIM unlocked. Then try Straight Talk with whatever APNs they use. Do this on stock and once you can confirm you get that far and it's working then go crazy. Good luck.
Locked SIM card
Daistaar said:
If it connects to T-Mobile towers out of the box, can you borrow a T-Mobile SIM from soneone and go through the SIM unlock procedure? I'd do that just to make sure it's SIM unlocked. Then try Straight Talk with whatever APNs they use. Do this on stock and once you can confirm you get that far and it's working then go crazy. Good luck.
Click to expand...
Click to collapse
If I put the original, 1st SIM (Family Mobile) that I bought, back in, I do not get the Unlock Sim code message but I also do not have service because I already had the number ported. I've been that route. I tried the APN routine but it won't save because I don't have service with that SIM card. I go into the unlock routine through the service mode and it says it's already unlocked. Any Sim card from Straight Talk gives me Invalid SIM.
I'm going to return it to Walmart and try another phone.

Unlocked verizon S5; how to use it with T-Mobile?

Hi guys; I did get 2 S5 phones, both unlocked, but they came from different carriers. One is from ATT, the other from Verizon. One is a G900A while the other is a G900V; so the model is matching the carrier.
Now, with the ATT one, I just pop the sim card in, and it works (I have a nano, but it fits in the micro slot), the phone works fine, nothing wrong with it.
The verizon one is not liking it...I get a message that say that the SIM card is not present. I did think it was broken, so I did pop in an old sim card that is not working anymore, which is also the micro size, so the correct size, and the phone say that the sim inserted is not a Verizon sim.
I have no idea why this phone, is doing this. I was told that the phone is unlocked, but the strange thing is that it won't accept any nano sim (while the same S5 from ATT does take it without problems), and that it won't allow me to use anything that is not a Verizon sim. Did I buy a phone that is locked? Should I get another one of the ATT model? Reading on the forum, I did see that you need a verizon sim card for the first activation and then you can swap the T-mobile in, and change the network settings, but I do not have a Verizon sim card available, and before waste 10 dollars at the local store, I would like to know if there is anything else that I can do to make the phone to work. Or if I should just return it; this came from Amazon, so that's easy to fix. Thanks!

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