Overlays, links opening, and home button not working right - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi,
First of all, my home button don't work correctly. When I do a simple click and a long click, absolutely nothing happens. But if I do a double click, it does work fine.
Secondly, some overlays don't comes up, like notification or volume changing pop-up or Facebook messenger chat heads just showing the wallpaper not the chat.
Finally, when I receive links from message or mail and click on it and it opens chrome (it's the default one) but it doesn't open the link.
Sometimes ago, I had just the 2 first problems. And just by restarting my phone all was gone.
But now I get all the 3 problems. I tried to factory reset my phone and it fixed the problem but then I had to restart my phone. And all the problems were back.
I got the galaxy note 3 (SM-N9005) with the firmware N9005XXUGBOJ2.
Thank you in advance for the help

Related

Its a wee bit buggy innit!? Shall we start a list?

Hello fellow guinea pigs !
I've been waiting ages for thgis phone and i'm preparred to work through the issues rather than send it back. I've noticed it has a few more bugs than my garden shed. Maybe we can list them and togerther suss out if we can overcome them.
1. Won't update/seach or tweet via the twitter app, autocollect email or load facebook pages via 3G. Works fine via wifi though. Updates weather and internet browing is fine on both though.
UPDATE works fine with a T-Mobile sim. Must be a Vodafone issue.
2. Can only update lockscreen background from YOURE pictures, not the HTC background folder. Despite the default being from the HTC File.
there was another, forgot, i'll come back. i've got a few bugs too!
What version of android are you running?
Mine has none of thos bugs all the problem you said are working fine for me.
I don't know if this is correct but my software version is: 1.0.0.A6288 (if that makes sense)
1. No IMAP folder prefix option in mail - well none that I can find!
2. All the custom bookmarks I save are saved with a zoomed in screenshot so they all look stupid on the thumbnail view.
How's everyone's "people" facebook integration?
It has the potential to be so amazing and yet at the moment it seems to be a bit on and off. Just had a scare after sync 100+ contacts doing the "link facebook profile" as all the pictures disappeared.
When you click update I not really sure what it does but it takes forever!
Hopefully fixed by software updates :S?
mwatson said:
Hello fellow Gunniepigs!
I've been waiting ages for thgis phone and i'm preparred to work through the issues rather than send it back. I've noticed it has a few more bugs than my garden shed. Maybe we can list them and togerther suss out if we can overcome them.
1. Won't update/seach or tweet via the twitter app, autocollect email or load facebook pages via 3G. Works fine via wifi though. Updates weather and internet browing is fine on both though.
2. Can only update lockscreen background from YOURE pictures, not the HTC background folder. Despite the default being from the HTC File.
there was another, forgot, i'll come back. i've got a few bugs too!
Click to expand...
Click to collapse
I know it has a few problems right now, but give the phone a chance, HTC are working on a lot of the initial bugs and I'm sure they'll provide a software update to resolve these issues.
biggest prob ive found is when on a call the screen goes black
now wot button do you press to wake the phone up ? oh the ------- yep you got it no more phone call so how do you wake up the screen while on a call ?
Yeah the disappearing Facebook pictures is really annoying, they disappear in batches though... Each picture persists for about 24 hours before disappearing... Very weird behaviour. You can then re-add them by editing the contact and reapplying their picture "from facebook".
I will be REALLY peeved if they don't fix this in an update... (and soon!!) -- can we just try and determine exactly how many people are experiencing this issue (i.e. is it everyone?) -- and is it just me or does the People list scroll really poorly...? Very jerky, not at all smooth like some of the other lists.
And to add to your bugs -- I have found the "manage applications" to take AGES to load (much of the time) i.e. longest is in excess of 30 seconds, quickest is 3-4 seconds, not quite sure why, as my brother has a Magic and it loads in ~2 secs every time...
hairy bum said:
biggest prob ive found is when on a call the screen goes black
now wot button do you press to wake the phone up ? oh the ------- yep you got it no more phone call so how do you wake up the screen while on a call ?
Click to expand...
Click to collapse
The home button works for me....
mwatson said:
1. Won't update/seach or tweet via the twitter app, autocollect email or load facebook pages via 3G. Works fine via wifi though. Updates weather and internet browing is fine on both though.
2. Can only update lockscreen background from YOURE pictures, not the HTC background folder. Despite the default being from the HTC File.
Click to expand...
Click to collapse
Sound's like my wife's problem... If you're on TMob, get them to test your Internet Plus provisioning. I had no such problem on mine...
veejayjameson said:
How's everyone's "people" facebook integration?
It has the potential to be so amazing and yet at the moment it seems to be a bit on and off. Just had a scare after sync 100+ contacts doing the "link facebook profile" as all the pictures disappeared.
When you click update I not really sure what it does but it takes forever!
Hopefully fixed by software updates :S?
Click to expand...
Click to collapse
Seen one or two glitches, but nothing I can pin down yet!
I LOVE this phone.
One annoyance: When looking through facebook photos via "Albums" you can do anything other than share a link via email, having a save as or set as button would be awesome!
Pressing and holding the home button to bring up the list of running programs removes the home button association to the senseUI. When you next press the home button it asks whether you want touchflo3d or standard android home.
ritdaw said:
The home button works for me....
Click to expand...
Click to collapse
or the make call button
herman3101 said:
Pressing and holding the home button to bring up the list of running programs removes the home button association to the senseUI. When you next press the home button it asks whether you want touchflo3d or standard android home.
Click to expand...
Click to collapse
This doesn't happen on mine. None of the methods anyone has mentioned like this seem to work on my hero. (orange version)
herman3101 said:
Pressing and holding the home button to bring up the list of running programs removes the home button association to the senseUI. When you next press the home button it asks whether you want touchflo3d or standard android home.
Click to expand...
Click to collapse
I've had my Hero for 36 hours now, and this is one of the more noticable bugs I've come across so far - highly irritating, as I'm used to using the Home button long-press a lot...
chiz65 said:
This doesn't happen on mine. None of the methods anyone has mentioned like this seem to work on my hero. (orange version)
Click to expand...
Click to collapse
same here.
Found another problem with the HTC mail app...
1. Regardless of what username I put in the smtp setup screen, after it validates the settings it changes the username to my pop username and password so I can't send email - baring in mind I get no sort of error messages very poor!
My word does the mail app need some more time in the oven, considering its just based of the standard Google e-mail app which has none of these setup problems. All they seem to have done is make - let's face it - an already poor app worse!
gaabrysz said:
same here.
Click to expand...
Click to collapse
yer me neither. I didn't know you could hold down home to view that though. Is a good addition! and can always keep Taskiller running so easy to properly quit apps.
hopefully the first firmware update will solve all these issues .
Anyone have the issue where on the homescreen, with the HTC music and calender widget, whenever i paused on a particular screen with them on, the white text would be there for about 2 seconds, then disappear...?
Very odd. Although a soft reset seemed to solve it.
O one more thing, I LOVE the capacitive screen, the keyboard has really been worked on. (would be nice to have a proper " ? ") button though always find myself holding down k to get that which slows down typing time.
Weirdly I can't seem to set the screen brightness! Its greyed out in the display options. When I hook it up to adb on my PC I see lots of "ERROR/HardwareService(60): GetPreferredValue (settings.display.brightness, 102) failed!" messages.
EDIT: I have an unlocked white one BTW
chiz65 said:
This doesn't happen on mine. None of the methods anyone has mentioned like this seem to work on my hero. (orange version)
Click to expand...
Click to collapse
nor mine....must be a orange thing
footboydog said:
Weirdly I can't seem to set the screen brightness! Its greyed out in the display options.
Click to expand...
Click to collapse
Have you ticked the box directly above it called 'Disable auto backlight'?
once this is ticked, you should be able to manually set the brightness.
And i can't get the home bug to occur either. brown sim free running 1.76.405.6

Problems after installing new 1.48 rom

Hi,
I've just updated to the new ROM and have found a few issues. One I think I've already seen on here where when you tap on an email it does not respond but instead you have to go to the inbox manually.
The other problem is with Skyfire 1.5. Since the update I'm having issues with certain sites such as BBC iPlayer and TVCatchup.com both telling me that I'm not in the UK.
These sites worked perfectly before the update.
Any ideas?
lock
Sometimes lock does not work - device wake up without lock.
Have to go to winmo settings and lock manually.
Yes me too!
Email doesn't open when tapped - inbox is only way
Also noticed that Volume up/down control hasn't been sorted - doesn't work
Screen lock sometimes activates, most of the time it is off now
SMS seems to be okay now
Weather Screen doesn't move as fluid as before
Still some work to do HTC
Yes I've just noticed my lock screen has stopped working and also when I go to reply to an SMS it takes 3 to 4 taps to get the screen to reply. It used to reply on the first tap!
Wish I had not done this update!
http://forum.xda-developers.com/showthread.php?p=5152837#post5152837

Weather function no longer works!

I have had my phone for about a month now, and use the weather function a lot by pressing just under the clock on the Home screen.
Today, out of the blue, I press it, and it appears to register (ie: the screen depresses) however nothing happens at all.
This happens regardless od whether I am connected to the internet or not.
The only thing I have installed is Resco Explorer, and made only a few registry tweaks, which I am sure were performed correctly.
Does anyone have any suggestions on how to fix this problem?
try turning the tab off and then on again.
Thanks for the reply, but I'm a little new to all of this.
What do you mean by "turning the tab off"?
when you go to the weather tab, you can update the weather of your location?
I've seen this a few times, the weather area turns off white when you tap but doesn't open the weather tab.
simple soft reset cures it.
No soft reset didn't fix it.....but....
Yesterday I clicked Menu, Personalize Home Screen Tabs.
I UNchecked "weather" because I thought what's the point of having a tab for it when I usually just tap under the clock.
I re-checked it, and now it works! I'm so sorry to have wasted your time! But truly appreciate your efforts in helping me. Thanks guys.
My problem is different, but the question is the same.
i'm in holland and since halfway last week my location in the weather tab failed to update, but i did get weather information... until 2 days later. now the whole tab is unable to update its information.
the weather tab has been disabled and reenabled with a sense restart in between. yesterday i had rebooted the entire phone. both events did not help.
i tried enabling wifi for the weather update, but no luck there as well.
also, i'm not the only one. i have a friend with a newer rom (1 month old phone) who has the same problem.
any ideas?
oh and ps: the reloading animation starts up and loads for a while. then stops suddenly without notification of failure or success.
pps: found a more on-topic thread for my problem: http://forum.xda-developers.com/showthread.php?t=589132

[Q] Can someone help me test a bug I experienced tonight?

Tonight I was trying to take a picture and email it and the phone became completely unusable. I'd like to see if this is a problem wit just my phone or if other epics are having it. Here is what I was doing so please follow these steps:
1. Open the camera with the side button.
2. Take a picture
3. Go to the picture viewer from the button on the bottom right in the camera app.
4. Choose the "Share" option when viewing the picture and select Gmail
5. I added 1 recipient, a subject, and then when I went to the body of the email to type the phone became completely unusable.
Swype couldn't type and when I tried to hit back or home it just sat there for over a min. Finally, I powered the phone off and rebooted. When I went back in to gmail it became slow again and I just left it for a while. Now it seems to be ok, but I have no idea what happened. The one thing I did notice was that when I chose Share and got into gmail the sync icon came on the taskbar.
Thanks in advance for helping out with this.
unable to duplicate, sir
I had the same issue. It seems like launching the camera app from the side button temp locks up touchwiz. I can't get back to home screen.
richse said:
Tonight I was trying to take a picture and email it and the phone became completely unusable. I'd like to see if this is a problem wit just my phone or if other epics are having it. Here is what I was doing so please follow these steps:
1. Open the camera with the side button.
2. Take a picture
3. Go to the picture viewer from the button on the bottom right in the camera app.
4. Choose the "Share" option when viewing the picture and select Gmail
5. I added 1 recipient, a subject, and then when I went to the body of the email to type the phone became completely unusable.
Swype couldn't type and when I tried to hit back or home it just sat there for over a min. Finally, I powered the phone off and rebooted. When I went back in to gmail it became slow again and I just left it for a while. Now it seems to be ok, but I have no idea what happened. The one thing I did notice was that when I chose Share and got into gmail the sync icon came on the taskbar.
Thanks in advance for helping out with this.
Click to expand...
Click to collapse
My phone doesn't have this issue.
richse said:
Tonight I was trying to take a picture and email it and the phone became completely unusable. I'd like to see if this is a problem wit just my phone or if other epics are having it. Here is what I was doing so please follow these steps:
1. Open the camera with the side button.
2. Take a picture
3. Go to the picture viewer from the button on the bottom right in the camera app.
4. Choose the "Share" option when viewing the picture and select Gmail
5. I added 1 recipient, a subject, and then when I went to the body of the email to type the phone became completely unusable.
Swype couldn't type and when I tried to hit back or home it just sat there for over a min. Finally, I powered the phone off and rebooted. When I went back in to gmail it became slow again and I just left it for a while. Now it seems to be ok, but I have no idea what happened. The one thing I did notice was that when I chose Share and got into gmail the sync icon came on the taskbar.
Thanks in advance for helping out with this.
Click to expand...
Click to collapse
This happened to me also when I tried to send a picture I just took via Handcent SMS.
I just had this issue last night. I took about 5 picture I emailed 2 of them. I don't rememberif it froze up right after I sent the email or not but I noticed it when I tried to take another picture. I couldn't take it, I noticed a lock icon on the top of the screen. I couldn't exit the camera app. I shut down the phone using the powe button. The phone ran really slow for awhile, after the boot. Then started running normal. Possible bug I think.
Sent from my SPH-D700 using XDA App
I had the same problem when i went out side and took a picture using the camera button and then tried to send it via gmail to another email address I have. When I clicked send via gmail, my whole phone froze up and I have not yet received the email to my other account with the picture attached.
no duplication but
I was not able to duplicate the issue following your steps...but I did have the phone lock up on me once while in camera mode. The image moved as I moved the phone around, but I could not interact with the phone in any other way. I had to power the device down completely. Don't remember if I was able to use the power button or if i had to remove the battery.

[Q] Gingerdx v17 issues home button /camera button not working

hi Gang.
I have beenusing gingerdx for about 1 month, all ok. today i updated to v17. had to reinstall email.apk, facebook and soundcloud as they were FC'ing all the time. now they are fixed.
I have the following 2 issues
1 camera button not open camera
2 home button not working as expected. I have set it to open homescreen on short press and open app list on long press. neither work.
when phone in standby, pressing the home jey turns the screen on. nothing else.
any help?
thanks
I can answer only for question 1, because I dont use preinstaled launcher.
For camera button: I must long press camera button (about 1,5 sec. - phone must short vibrate) to start camera app.
I have also recently given GDX a second attempt from FB. I am also facing the same problem with the home button not working, exactly as you explain it. Wierd. I've got a E15a if that helps...
I also can't get any of the lock screen options to work, pattern, pin or password work. Everything's enabled but when I bring the phone off stand-by there is no unlocking option, just goes straight to home screen.
Edit: After someone testing, I think I figured out why this was happening. The issue happens when I flash GDX from FB or if I do a full wipe and use titanium backup to restore system data. So I believe there was some sort of incompatibility between GDX and FB settings. At the moment it seems more stable (or so I hope). If you want to keep your contacts, call log, messages etc, on TB just tick contacts storage, dialer storage and media storage and leave the rest unchecked.

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