Hello, today my sister updated her Asus Zenfone 2 ZE551KL from the automatic installer in the phones menu and now the phone is stuck in a loop of vibrating, showing the ASUS IN SEARCH OF INCREDIBLE logo and then rebooting again. First I went into recovery and wiped the dalvik cache, then I did a factory reset and neither worked. I also went to the ASUS website to download the last two most recent firmware files available and tried side loading from adb but then I would get cannot read '*name of file*.zip'. After that I tried using the "apply update from sd card" but I would get stuck at
Finding update package...
Opening update package...
Verifying update package...
Then I did another factory reset, went into fast boot and tried to flash stock recovery and boot images but I would get FAILED (remote: Permission denied, phone is protected), probably because the phone is locked. I'm not sure what else I can do, any help would be appreciated, thank you.
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Hi, I need your help guys, this is the problem:
I have a G9287, in last G9287ZHU2BPE1 6.0.1, stock kernel, rooted with flashed BETA-SuperSU-v2.74 and with twrp-3.0.2-0-zenltezt.
Suddenly it started to behave weird after installing some quick boot programs from play store. So I tried to recover it with a TWRP nandroid backup. And it failed, it said after that:
EXTRACTTARFORK () Process ended with ERROR: 255
I tried doing twice with same results.
So I decided to install original firmware again with Odin. All the Odin process went OK, so it rebooted and started to "installing system update" it went for a while and count some percentage up to 32% and then some more "installing system update" and after a while it went twice to Samsung start screen, it did this bootloop twice and the it went to Samsung Recovery with this legend:
E: failed to mount /preload (Invalid argument)
Supported API: 3
I tried again with Odin and also with Smart Switch with same results.
I tried Samsung Recovery wipe data.
I also tried TWRP wipe, first full "advanced wipe" and after same results, "format data"
Then tried Odin again and same resuts. Incomplete "installing system update" with Odin and Smart Switch.
So I went to download mode and with Odin flashed twrp-3.0.2-0-zenltezt with success
and then flashed Audax_Plus_M_v6.0 with complete success again.The ROM opens perfectly as expected. But only shows one not working SIM signal.
My problem is that I can not stay in this custom ROM since it doesn't support dual sim as my version is. Also there is no custom ROM that I know for G9287 version.
So, because of this, I then went again to Smart Switch to try to intall last firmware version. And get same results, an incomplete system update with same legend in Samsung Recovery.
I have googled all the legends I have gotten, with no conclusive results.
So, I am asking for your advice. Thanks in advance.
Anyone with more knowledge and experience than me, I am a noob, I have keept trying , with same negative results. Audax installs and works perfectlly, samsung firmware still the same, Odin flashes perfectly and ends succesfully and then starts "installing system update" makes a count to 32%, says "erasing" and after some second with system update ,again, shows the dead android and an exclamation and then goes to samsung recovery showing:
Supported API: 3
# MANUAL MODE #
-- Appliying Multi-CSC...
Applied the CSC-code : BRI
Successfully applied multi-CSC.
And if I reboots same results again and again.
I'm now with TWRP 3.0.2-2, I have wiped and full format all partitions.
pmorales said:
And it failed, it said after that:
EXTRACTTARFORK () Process ended with ERROR: 255
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Click to collapse
Hey, this is ''no free storage in your phone'' failure I get this error many times while restoring, make sure you have more free space than back up size. I couldnt read your post completely, just in case if you restore old LP data etc, it may cause some issues.
Also have faced E: un/mount th?ng before, wipe all excluding internal» helped me in this case. Good luck.
I'm having a hard time debricking my phone.
Everything started yesterday, when I tried to update my Zenfone to MM (6.0); I've downloaded the files from Asus Website, but in the first install, the phone suddenly started to boot in Fastboot mode. Well, I've download a debrick to get access to the Recovery mode, however, I can't install any stock ROM for two reasons:
If I try to ADB sideload, it simply shows:
Code:
* cannot read 'UL-Z00L-WW-1.17.40.1531-user.zip' *
I've checked the folder, and the file is there. I can guarantee that is not a problem in the path itself, since I am using absolute path to the file.
If I try to Install from SD Card, it get stuck at:
Code:
-- Install /sdcard/update.zip ...
Finding update package...
Opening update package...
Verifying update package...
How should I proceed then?
Experiencing the exact same problem, what seems to bother me the most is that there is no real 21.40 recovery for ZE550KL (or any zenfone laser for that matter) despite the recovery updating itself when you update the firmware.
if I could download a stock 21.40 recovery instead of the 1.15 they let us download it would help tons
Hello, my friend! I found a solution to our problems but unfortunently I can't post links here
try googleing this:
[Experience Sharing] ZE550KL: Manual update to latest firmware WW-21.40.1220.1708
it worked 100%. Hope it helps!
I think this is the link for solution
https://www.asus.com/zentalk/in/thread-88877-1-1.html
this will help i hope
I have zenfone selfie. It's marshmallow and updated to last security patch. When i reset my phone, it get in boot loop. It's just show asus logo and reset again and again.
I tried to clear cache and factory reset, but got this error:
E: Error in /asdf/recovery/last_log
(Bad file descriptor)
Hello. I tried downgrading from the latest ASUS firmware to Android 6.0.1
I used this tutorial to install the raw firmware: http://www.asus-zenfone.com/2016/12/asus-zenfone-3-raw-firmware-and-asus.html
Went all the way to the last step when the app hanged. ASUS Flash tool went all the way saying
Code:
Run flash image script ...
It was hanged there. And as per this video, went all the way to the end where it showed the "code bar" on the right (https://www.youtube.com/watch?v=P8xg7A-P7Ak)
This is when the "Android" uninstalled driver showed up in Windows. This is under "Other devices - Android". I tried updating this driver using the ASUS_Android_USB_drivers_for_Windows found here: https://www.asus.com/Phone/ZenFone-3-ZE552KL/HelpDesk_Download/ but it wouldn't install the drivers.
Note that I used these ASUS USB drivers to get the ASUS ADB Interface installed. As per the tutorial I showed in the very first paragraph, I never got the "ASUS Android Bootloader Interface". This is what I think this "Other devices - Android" is found under Computer - Manager - Device Manager.
Most tutorials on the internet shows that the "ASUS Android Bootloader Interface" should be installed using these drivers found on ASUS website, the ASUS_Android_USB_drivers_for_Windows.
Now of course because I unplugged the phone, it will continously stay on the Android splashpage showing the loading circle infinitely.
As a last attempt I tried installing the "stock", not "raw" firmware (the one I wanted to install WW_13.16.5.49 but ASUS would not let you downgrade using the recovery "power+volume down" and using "Apply update from microSD card". It would give the
Code:
Warning- No file-contexts. This package is for "ww-phone" devices, this is a E:error in /side load/ package.zip (status 7) Installation aborted.
)
Well, after it brinked, I tried it again and this time it DID install WW_V13.16.5.49. Was succesfull. But after the ASUS splashscreen it's still stuck in the booting process.
I am very sorry if my post is convoluted but I tried explaining everything I did. Any way to un-brink it? I think maybe if I figure out how to properly install the ASUS Android Bootloader Interface, I can try again ASUS Flash tool and install the raw image and maybe that will fix it?
Please help. Any questions if my thread is too confusing, please let me know and I will answer it. I can't even turn off the phone. While it's stuck into the load splash screen, if I press the power button it just restarts, not turn off.
I still have access to fastboot (pwr + volume up) or recovery (pwr + volume down)
EDIT: Phone won't get recognized anymore in ASUS Flash Tools. Serial number won't show up to select
Factory reset and delete cache/dalvik through recovery and post back. It'll take 5-10min to boot up after that. You should always delete cache/dalvik after flashing.
wang1chung said:
Factory reset and delete cache/dalvik through recovery and post back. It'll take 5-10min to boot up after that. You should always delete cache/dalvik after flashing.
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Thank you, this actually worked!!
Aaaand, it's actually on the version 13.16.5.49!!!! THIS IS EXACTLY WHAT I WANTED!
So apparently by brinking my latest nougat 7.0 update from ASUS via the ASUS Flash Tool trying to flash the .RAW 13.20.10.137, the standard recovery system (power+volume down) allowed me to install the 13.16.5.49 version. Then I assume remnants files didn't allow to properly boot, and your idea to wipe cache and factory reset fixed that!
What is so great is that I was scared that because the .RAW firmware was newer than the version I needed (13.16.5.49), I wouldn't have been able to install it. It was the same problem initially, when I tried to install 13.16.5.49 directly via recovery over the latest nougat 7.0 version from ASUS, but it was giving me
Code:
Warning- No file-contexts. This package is for "ww-phone" devices, this is a E:error in /side load/ package.zip (status 7) Installation aborted.
I think this error was due to the fact that ASUS won't allow older firmwares to be installed over newer ones, as per their webpage
https://www.asus.com/support/faq/1009748
Code:
You can not change the SKU from one to another, e.g., WW -> TW, and also can not downgrade your firmware, e.g., V2.20.40.13 -> V2.19.40.18
So in the end, what allowed the 13.16.5.49 stock firmware to be succesfully installed? The installer not detecting a proper firmware anymore because of the damaged update due to ASUS Flash Tools hanging because my computer won't install ASUS Android Bootloader Interface?
Glad you got it going :good:
Frist off, I have a Huawei P9 Lite, Model: VNS-L31C432B394 I tried to flash SuperSU through twrp and after rebooting it was stuck in the Huawei loading screen, so I factory reset my phone and it still wouldn't start after 20 minutes of being stuck in the Huawei loading screen. I then accidently went to the advanced tab in TWRP and checked everything then wiped it instead of Formating Data and it then said that there's no OS installed and now it won't even get out of the "Your phone is not trusted..." screen. I tried to flash the update.zip from the site getdroidtips (Size: 1.26gb) for my Model but it just says "Software install failed the update package does not exist". I don't know what to do anymore, I really need help.
I also tried different flash stock roms from different sites including VNS-L31C432B411, how I did it was flash the update.zip, then update_full_VNS... and then update_data_full_public... and restarting it and then going into the eRecovery, it just said "Software Installa Failed!" once again, I also tried putting the update.app in the dload folder and restarting, going into eRecovery but it kept saying "Software install failed!"
cxybah said:
Frist off, I have a Huawei P9 Lite, Model: VNS-L31C432B394 I tried to flash SuperSU through twrp and after rebooting it was stuck in the Huawei loading screen, so I factory reset my phone and it still wouldn't start after 20 minutes of being stuck in the Huawei loading screen. I then accidently went to the advanced tab in TWRP and checked everything then wiped it instead of Formating Data and it then said that there's no OS installed and now it won't even get out of the "Your phone is not trusted..." screen. I tried to flash the update.zip from the site getdroidtips (Size: 1.26gb) for my Model but it just says "Software install failed the update package does not exist". I don't know what to do anymore, I really need help.
I also tried different flash stock roms from different sites including VNS-L31C432B411, how I did it was flash the update.zip, then update_full_VNS... and then update_data_full_public... and restarting it and then going into the eRecovery, it just said "Software Installa Failed!" once again, I also tried putting the update.app in the dload folder and restarting, going into eRecovery but it kept saying "Software install failed!"
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Click to collapse
Hey,
I see you f**ked up after the other....
Maybe flashing unSU with TWRP and wiping cache+dalvick cache would have solve the problem.
First wiped everything, then tried to flash a non "FULL OTA" firmware ( 1,26gb instead of +/- 1,9gb normally )
and finally tried to flash a wrong firmware ( B411 )...
Now if i'm not wrong you have a dual sim device ( correct me if needed ), so try to reflash the firmware
you got before.
Dowload VNS-L31C432B394 - FULL OTA MF - with Firmware Finder or other sources and use HWOTA like explained
in this thread.
Another method could be doing a rollback trying to revert to your marshmallow initial firmware.
Hope you will get rid of this..
All the best