Changed GSM/UMTS band to USA band in *#*#4636#*#* - X Play Q&A, Help & Troubleshooting

So I was trying to force wcdma only in phone info(*#*#4636#*#*)but it wouldn't happen so I messed around and accidently changed radio band to USA band.and it's the only option there.so I just get 'no service' in sim1(as I'm not in USA but it's detecting USA frequencies). Although sim2 works fine.so I found somewhere that I can go back with fastboot erase modemst1/2. But nobody has tried that yet(couldn't find anything else). So I want to know if fastboot erase modemst1/2 have any side effects? And would it factory reset it or not? I have moto x play(xt1562 n not rooted) though.

fat_geek said:
So I was trying to force wcdma only in phone info(*#*#4636#*#*)but it wouldn't happen so I messed around and accidently changed radio band to USA band.and it's the only option there.so I just get 'no service' in sim1(as I'm not in USA but it's detecting USA frequencies). Although sim2 works fine.so I found somewhere that I can go back with fastboot erase modemst1/2. But nobody has tried that yet(couldn't find anything else). So I want to know if fastboot erase modemst1/2 have any side effects? And would it factory reset it or not? I have moto x play(xt1562 n not rooted) though.
Click to expand...
Click to collapse
these commands will only wipe your modem stats/settings reverting them to default and this should restore your radio (plus I'm pretty sure there's a thread here somewhere where someone confirms it working after doing exactly the same thing as you did)
EDIT: there it is:
http://forum.xda-developers.com/moto-x-play/help/network-band-changed-to-usa-t3278614

minimale_ldz said:
these commands will only wipe your modem stats/settings reverting them to default and this should restore your radio (plus I'm pretty sure there's a thread here somewhere where someone confirms it working after doing exactly the same thing as you did)
Click to expand...
Click to collapse
Thanks mate!

Related

[Q] Loosing HSPA on root - no sim card

Hey guys,
after replying to several other threads i decided to make this a thread on it's own.
i tried to root my nexus 7 3G - "nakasig" with the two toolkits. also i tried it manually pushing the root stuff via adb.
when on stock + unlocked bootloader i have normal 3g connection but after the root it just says "no sim card". still i can search for networks but it doesnt let me connect to them. its as if the sim slot would lose its drivers or something. any ideas on that?
I'd be really happy if any of you would help me, im out of options i suppose...
cheers,
mo
Same problem here. Any news on that?
Here is a quick solution to your problem: STOP USING TOOLKITS!
The process is ridiculously simply. By using these automated tools, you're just asking for problems. And when one occurs, you have no idea how to troubleshoot it.
I wouldn't be surprised if the toolkit you used doesn't support the 3G model and probably broke the 3G capabilities.
1) Unlock bootloader if it hasn't already been done.
2) Flash custom recovery of your choice (make sure it's capable of supporting 4.2 multi-user)
3) Put an "su" flashable zip on sdcard.
4) Go into custom recovery and flash it.
5) Reboot
Voila. Done.
In fact, I didn't use any Toolkit (I want to control everything on my own, and am not afraid of using the console/adb).
Here are the steps, I did:
1. Unlock bootloader (fastboot oem unlock)
2. Boot custom recovery (fastboot boot [recovery.img])
3. Mount /system in recovery
4. adb shell -> put su in /system/bin -> put Superuser.apk in /system/app (and chmodded su to 06755, Superuser to 0644)
5. restarted, no 3G available
The problematic step could be the second, I used the "recovery-clockwork-touch-6.0.1.0-grouper.img", which is not specially for the N7-3G (called nakasig). Is there a better recovery Image?
I didn't want to flash the recovery, so I just booted into it. Could this be the problem?
Best regards
kroegerama said:
In fact, I didn't use any Toolkit (I want to control everything on my own, and am not afraid of using the console/adb).
Here are the steps, I did:
1. Unlock bootloader (fastboot oem unlock)
2. Boot custom recovery (fastboot boot [recovery.img])
3. Mount /system in recovery
4. adb shell -> put su in /system/bin -> put Superuser.apk in /system/app (and chmodded su to 06755, Superuser to 0644)
5. restarted, no 3G available
The problematic step could be the second, I used the "recovery-clockwork-touch-6.0.1.0-grouper.img", which is not specially for the N7-3G (called nakasig). Is there a better recovery Image?
I didn't want to flash the recovery, so I just booted into it. Could this be the problem?
Best regards
Click to expand...
Click to collapse
I had issues on my 16GB unit with that version of CWM on 4.1.2. I ended up using the 'beta' version 6.0.1.5 - it''s on XDA somewhere. When I got my N7 3G, I used the latest version of TWRP, and it works great.
But, based on what you are saying, none of that should even matter. In your case, you're not actually flashing a SU zip, you're manually installing it yourself (I did the same thing). So as long as you are able to mount /system and modify it's contents, which you obviously did, that's fine. The only thing I did differently was install su into /system/xbin, but /system/bin should be fine too.
Does 'su' and the SuperUser app work? If so, then that means your modification was successful.
Assuming that's all you did, I can't think of any reason why that would have broken 3G support. Is everything else 100% stock? If you flashed a custom kernel, it probably won't support 3G. The only one that I know of that DOES work is faux123's beta version.
Can you describe your issue a little more? Does the tablet display signal strength but just not get data? I'm assuming you disabled wifi to test, right?
Does 'su' and the SuperUser app work? If so, then that means your modification was successful.
Click to expand...
Click to collapse
Yes, they did. For example, I could install AdAway, which was able to change the hosts-file.
Assuming that's all you did, I can't think of any reason why that would have broken 3G support. Is everything else 100% stock? If you flashed a custom kernel, it probably won't support 3G. The only one that I know of that DOES work is faux123's beta version.
Click to expand...
Click to collapse
I didn't change anything. Just did the steps I described earlier...
Can you describe your issue a little more? Does the tablet display signal strength but just not get data? I'm assuming you disabled wifi to test, right?
Click to expand...
Click to collapse
Sure, I disabled WIFI. The signal strength display has all 4 bars (full reception), but no "H" or "3G" is displayed and also the bars are grey and not blue.
The weird thing is, that if I check "Use only 2G-Networks", I get blue bars with "G" and can access the internet...
kroegerama said:
Yes, they did. For example, I could install AdAway, which was able to change the hosts-file.
I didn't change anything. Just did the steps I described earlier...
Sure, I disabled WIFI. The signal strength display has all 4 bars (full reception), but no "H" or "3G" is displayed and also the bars are grey and not blue.
The weird thing is, that if I check "Use only 2G-Networks", I get blue bars with "G" and can access the internet...
Click to expand...
Click to collapse
Hrmmm....
I had the exact same issue (gray bars, no Internet), but it was because I flashed a non-3G compatible kernel. Once I replaced that, it started working properly again. I assume it worked fine prior to rooting, correct?
I still can't think of any reason why adding the su binary and SuperUser application would cause any issues with 3G connectivity. The two things have nothing to do with each other. Especially since you did it manually (which eliminates the possibility of some overzealous flashable zip. Hell, you didn't even flash a custom recovery but booted off it of it from your PC.
Have you tried rebooting since, to see if that cleared things up?
Just for the sake of eliminating them as a variable, why don't you try removing su and superuser.apk and see if that fixes it. I doubt it will, but it's worth a short.
The only other thing I can think of is for you to try reflashing the full 4.2 image (sans userdata) and see if that fixes the problem. Something else might have gotten broken and that should fix it.
Well, actually I don't know, if HSPA worked before rooting, because it was the first thing I did with my new N7
I rebooted a thousand times, toggled Airplane-Mode another thousand times and nothing helped. Now, I have reverted everything completely to stock:
Code:
fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
fastboot flash bootloader bootloader-tilapia-4.13.img
fastboot reboot-bootloader
fastboot flash radio radio-tilapia-1231_0.10.0_1021.img
fastboot reboot-bootloader
fastboot -w update image-nakasig-jop40c.zip
After that i locked the bootloader (oem lock). And guess what? I still can't get HSPA connection
I checked the SIM card in my Smartphone (N4 btw) and it worked fine, so it can't be the problem.
Do you think, I have to send my N7 back, because it has a hardware-error?
kroegerama said:
Well, actually I don't know, if HSPA worked before rooting, because it was the first thing I did with my new N7
I rebooted a thousand times, toggled Airplane-Mode another thousand times and nothing helped. Now, I have reverted everything completely to stock:
Code:
fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
fastboot flash bootloader bootloader-tilapia-4.13.img
fastboot reboot-bootloader
fastboot flash radio radio-tilapia-1231_0.10.0_1021.img
fastboot reboot-bootloader
fastboot -w update image-nakasig-jop40c.zip
After that i locked the bootloader (oem lock). And guess what? I still can't get HSPA connection
I checked the SIM card in my Smartphone (N4 btw) and it worked fine, so it can't be the problem.
Do you think, I have to send my N7 back, because it has a hardware-error?
Click to expand...
Click to collapse
Since you did that full flash (include the -w which wipes userdata), your N7 is completely back to stock.
There is definitely a possibility of a hardware issue, but before we assume that, there's one other possibility that comes to mind since you said you didn't know if it worked before.
What type of SIM card are you using? Is it the AT&T one that it came with? If so, did you activate it? If you did activate it, did you activate it through the tablet? When you turned off wifi, did it popup with a notification about logging into the AT&T network? If you activated it on the tablet, did you complete the whole process and receive the SMS and email?
And finally, the one thing that comes to mind as the possible problem if you are using that AT&T SIM card and it was activated:
What APN are you using? Mine came with two. The default is the one you use to register the SIM and activate it. The second APN is the normal usage one. After my activation, I was still on the registration APN and had to manually switch to the other one. If that is the case for you, and you are still on the registration APN, that could explain the issue. Try changing it to the other one and see if that fixes it.
No, I'm not at AT&T. Actually, I don't live in the US at all, I'm in Germany.
But I double-checked my APN-Settings and they seem to be set correctly. Also the SIM card is activated, as I'm able to use it in my Smartphone...
I've got one question, though: In the drop-down quick-settings pane, do you have a panel with your carrier name on it?
My Nexus 4 has one, but the Nexus 7 doesn't...
kroegerama said:
No, I'm not at AT&T. Actually, I don't live in the US at all, I'm in Germany.
But I double-checked my APN-Settings and they seem to be set correctly. Also the SIM card is activated, as I'm able to use it in my Smartphone...
I've got one question, though: In the drop-down quick-settings pane, do you have a panel with your carrier name on it?
My Nexus 4 has one, but the Nexus 7 doesn't...
Click to expand...
Click to collapse
Ah, well that eliminates my possible explanation.
No, I do not see that carrier name in either drop down. However, the carrier name should be on the bottom of the lock screen.
Are you 100% sure that the carrier in question will support the N7? I ask, because apparently people are having issues with T-Mobile SIM cards in the US. They work perfectly fine in a phone and/or other device, but when they put them in the N7 - nothing. Sounds like a similar issue. It seems like T-Mobile is blocking the N7 IMEIs from using standard voice or data packages.
I think the only real way to tell whether it's a hardware issue or not is if you have a friend with an N7 3G that you could try the SIM card in. That, or try buying some cheap prepaid one that you can use for a day or so.
But with what your saying, I'm thinking it very well might be a hardware issue for you.
Just to clarify:
- Which carrier is your SIM card from?
- Do you get 3G with that SIM in a smartphone? If so, which smartphone?
- My SIM is from "O2 - DE" (O2 Germany)
- Yes, I get 3G in a smartphone. It's a Nexus 4.
Are you 100% sure that the carrier in question will support the N7? I ask, because apparently people are having issues with T-Mobile SIM cards in the US. They work perfectly fine in a phone and/or other device, but when they put them in the N7 - nothing. Sounds like a similar issue. It seems like T-Mobile is blocking the N7 IMEIs from using standard voice or data packages.
Click to expand...
Click to collapse
Well, I'm not really sure, if my carrier blocks Tablets. I asked google, but no one else reported Tablet-blocking in the o2-network. But to be sure, I will test a friend's SIM card from vodafone tomorrow in my N7.
Sadly, I can't test my SIM in another N7-3G, because I don't know anyone who owns one.
So just to be sure, you are using the same APN settings on the N7 that you have in your Nexus 4?
Another thought - I have heard that with some European MVNOs, and even primary carriers that share networks with other providers, sometimes Android considers you to be roaming. Have you tried enabling data roaming just to see?
And when 2G-only is disabled, have you tried going into the mobile networks list to scan and ensure you are connected to the right network?
cmstlist said:
So just to be sure, you are using the same APN settings on the N7 that you have in your Nexus 4?
Click to expand...
Click to collapse
Yes, I used the correct settings in both devices...
cmstlist said:
Another thought - I have heard that with some European MVNOs, and even primary carriers that share networks with other providers, sometimes Android considers you to be roaming. Have you tried enabling data roaming just to see?
Click to expand...
Click to collapse
I enabled data roaming, but that also didn't help.
cmstlist said:
And when 2G-only is disabled, have you tried going into the mobile networks list to scan and ensure you are connected to the right network?
Click to expand...
Click to collapse
When I tap on the scan-button, it loads a few seconds and then says "Fehler bei der Netzwerksuche" (translated: "error while searching for networks")
kroegerama said:
When I tap on the scan-button, it loads a few seconds and then says "Fehler bei der Netzwerksuche" (translated: "error while searching for networks")
Click to expand...
Click to collapse
Yeah Android tends to do that a lot. Usually if that happens I toggle airplane mode off and on, and then try the list again. Sometimes it takes ten minutes of trying to finally get a successful scan for networks that lists all the carriers it can see.
Sent from my Galaxy Nexus using Tapatalk 2
Ok, I was now able to get to the carrier list and manually selected the correct one. But that didn't help either.
When the other SIM card, which I will test tomorrow, also doesn't get 3G access, I will send the device back to google and hope, they replace it for me...
Ok, seems like my N7 has a defect. I will call google to ask for a replacement N7...
kroegerama said:
Ok, seems like my N7 has a defect. I will call google to ask for a replacement N7...
Click to expand...
Click to collapse
Glad to hear you finally got confirmation. Based on your troubleshooting, that was looking more and more likely. I'm sure Google will replace it for you properly.
I just called google and they will send me a new N7. And when the new one arrives, I have to put my defect one in the box and send it back. That's very customer-friendly. So I can use the N7 (without 3G) until I get the new one

Nexus 6p - Set GSM/UMTS Band Problem [Resolved]

Hello everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*):crying:. I'm hoping someone can help me out.
My Phone:
I have a stock Nexus 6p not rooted.
The Problem Cause:
After going into the test menu (*#*#4636#*#*). I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My three options were "USA Band", "Band 6" and "Band 7", decided to select "USA Band".
The Problem effect:
Since I did that, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing".
Soulution I have try:
1-Setting the bands and switch between USA,6,7 but nothing changed.
2-Doing soft/hard factory reset but also nothing changed.
Any ideas how to fix this problem?!
S_2z said:
Hello everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*):crying:. I'm hoping someone can help me out.
My Phone:
I have a stock Nexus 6p not rooted.
The Problem Cause:
After going into the test menu (*#*#4636#*#*). I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My three options were "USA Band", "Band 6" and "Band 7", decided to select "USA Band".
The Problem effect:
Since I did that, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing".
Soulution I have try:
1-Setting the bands and switch between USA,6,7 but nothing changed.
2-Doing soft/hard factory reset but also nothing changed.
Any ideas how to fix this problem?!
Click to expand...
Click to collapse
Factory image.
https://developers.google.com/android/nexus/images?hl=en#angler
Same problem
I'm having the exact same problem. I couldn't make or receive calls out of the box. When I fiddled with the test menu, I was able to at least get it to where I could place calls but I still cannot receive them. I'm not sure what I did at this point. Verizon support and Huawei support have been useless. I tried to factory reset and that did not help.
RageSalamando said:
I'm having the exact same problem. I couldn't make or receive calls out of the box. When I fiddled with the test menu, I was able to at least get it to where I could place calls but I still cannot receive them. I'm not sure what I did at this point. Verizon support and Huawei support have been useless. I tried to factory reset and that did not help.
Click to expand...
Click to collapse
Flash the whole image as the colleague up there said...radio flash should fix it
S_2z said:
Hello everyone. I'm having a problem with my network after going into the test menu (*#*#4636#*#*):crying:. I'm hoping someone can help me out.
My Phone:
I have a stock Nexus 6p not rooted.
The Problem Cause:
After going into the test menu (*#*#4636#*#*). I pressed the menu button (...) and pressed the "Set GSM/UMTS Band" button. My three options were "USA Band", "Band 6" and "Band 7", decided to select "USA Band".
The Problem effect:
Since I did that, I can't make or receive phone calls. My phone won't ring (though it "rings" for the person trying to call me and they get to my voicemail). If I try to call someone else, it hangs perpetually at "dialing".
Soulution I have try:
1-Setting the bands and switch between USA,6,7 but nothing changed.
2-Doing soft/hard factory reset but also nothing changed.
Any ideas how to fix this problem?!
Click to expand...
Click to collapse
What carrier are you with? I did the same thing but I managed to get my phone working again.
why did you mess with these settings if you don't know EXACTLY what you're doing? very big mistake. there some settings you should never fiddle with unless you're dead certain
best best now, imo, if the factory image doesnt fix it... unlock your bootloader and install a ROM that has an expanded set of radio bands... I know some ROMs have it, but not sure which ones.
Yes use Chroma it has more bands to choose from. I think someone needs to create a sticky not to mess with those settings.
I only messed with the settings because I was already not able to make or receive phone calls. Messing with the settings allowed me to at least call out now.
RageSalamando said:
I only messed with the settings because I was already not able to make or receive phone calls. Messing with the settings allowed me to at least call out now.
Click to expand...
Click to collapse
Flash the factory image. That way you know for sure you are as stock as could be. Then if the problem persists exchange the device because its faulty. You shouldn't have to mess with any settings to make calls. Other than maybe a borked APN setting.
RageSalamando said:
I only messed with the settings because I was already not able to make or receive phone calls. Messing with the settings allowed me to at least call out now.
Click to expand...
Click to collapse
What carrier are you on. I have delt with this issue with another member on here. We resolved it.
Verizon
scoobysnack said:
What carrier are you on. I have delt with this issue with another member on here. We resolved it.
Click to expand...
Click to collapse
I'm on Verizon.
Set GSM/UMTS Band Problem Resolved
scoobysnack said:
Yes use Chroma it has more bands to choose from. I think someone needs to create a sticky not to mess with those settings.
Click to expand...
Click to collapse
:good::good::good::good:
Yep! Flashing the Chroma ROM did it! It's all back to normal now. Thank you scoobysnack soooooooooo much for your help!
what I did are;
1. Hard reset
2. Unlock bootloader
3. Install TWRP
4. Root
5. Install custom firmwares
6. Revert back to stock firmware
7. Install different 'radio' images
8. Install different stock firmwares
Unfortunately, none gave me a positive outcome.
Last Hope Was:
I flashed Chroma, a lightweight AOSP ROM focused on battery, performance and stability.
http://forum.xda-developers.com/nex...-chroma-11-08-2015-lockscreen-navbar-t3244444...
The following link is for Chroma download and installation instruction:
http://nexus6proot.com/nexus-6p-custom-roms/chroma-rom-for-nexus-6p-android-6-0-1/2/
This custom ROM for Huawei Nexus 6P was first recommended by a scoobysnack. It works with a proper selection of bands according to your country.
On the dialer, use this codes *#*#4636#*#*
Selection for different bands would then available.
S_2z said:
:good::good::good::good:
Yep! Flashing the Chroma ROM did it! It's all back to normal now. Thank you scoobysnack soooooooooo much for your help!
what I did are;
1. Hard reset
2. Unlock bootloader
3. Install TWRP
4. Root
5. Install custom firmwares
6. Revert back to stock firmware
7. Install different 'radio' images
8. Install different stock firmwares
Unfortunately, none gave me a positive outcome.
Last Hope Was:
I flashed Chroma, a lightweight AOSP ROM focused on battery, performance and stability.
http://forum.xda-developers.com/nex...-chroma-11-08-2015-lockscreen-navbar-t3244444...
The following link is for Chroma download and installation instruction:
http://nexus6proot.com/nexus-6p-custom-roms/chroma-rom-for-nexus-6p-android-6-0-1/2/
This custom ROM for Huawei Nexus 6P was first recommended by a scoobysnack. It works with a proper selection of bands according to your country.
On the dialer, use this codes *#*#4636#*#*
Selection for different bands would then available.
Click to expand...
Click to collapse
I'm glad you figured it out. However, If you tried the factory image and it didn't work, that's a problem! You should have had cellular service right out of the box and definitely after you flashed the factory image. Unless you did not actually try the factory image itself. Can you clarify. Because if that's the case you have a defective unit and it will be an issue when you need to actually restore your device some day. Also don't want people to get the idea that a factory image is not a fix for this.
XxMORPHEOUSxX said:
I'm glad you figured it out. However, If you tried the factory image and it didn't work, that's a problem! You should have had cellular service right out of the box and definitely after you flashed the factory image. Unless you did not actually try the factory image itself. Can you clarify. Because if that's the case you have a defective unit and it will be an issue when you need to actually restore your device some day. Also don't want people to get the idea that a factory image is not a fix for this.
Click to expand...
Click to collapse
Flashing the factory image does not work. I messed with my phone for 4 hours trying to get of to work again. I was originally on chroma when I screwed my bands up. That's how I knew about the other bands. I believe it only fixes international phones . I'm in the US on VZW and flashed factory image and had to select band 6. So depending on where you are depends on what method you have to use to correct the problem. And yes a sticky and FAQ should be made as a lot of people seen to have this problem.
scoobysnack said:
Flashing the factory image does not work. I messed with my phone for 4 hours trying to get of to work again. I was originally on chroma when I screwed my bands up. That's how I knew about the other bands. I believe it only fixes international phones . I'm in the US on VZW and flashed factory image and had to select band 6. So depending on where you are depends on what method you have to use to correct the problem. And yes a sticky and FAQ should be made as a lot of people seen to have this problem.
Click to expand...
Click to collapse
The images work on either variant. It confuses me why a factory image would not fix it but I'm sure there is a reason. Its new to me though. What's weird is I am on Verizon in the US as well. Works right out of the box for me and any issues that I have come across have been fixed by a factory image. I wonder if people having problems on Verizon are having issues due to network and sim card provisioning issues and by switching bands you are fixing it but you are not on the normal bands maybe. I know some people on Verizon had to call and tell them to activate LTE on their line even though they were supposed to be getting it. And that fixed the no service.
Nexus 6p - Set GSM/UMTS Band Problem
XxMORPHEOUSxX said:
The images work on either variant. It confuses me why a factory image would not fix it but I'm sure there is a reason. Its new to me though. What's weird is I am on Verizon in the US as well. Works right out of the box for me and any issues that I have come across have been fixed by a factory image. I wonder if people having problems on Verizon are having issues due to network and sim card provisioning issues and by switching bands you are fixing it but you are not on the normal bands maybe. I know some people on Verizon had to call and tell them to activate LTE on their line even though they were supposed to be getting it. And that fixed the no service.
Click to expand...
Click to collapse
I guess the reason why a factory image did not fix the problem is because my phone version is US not International. And I am now not from US, originally from Middle East. So there is no compatibility between US and the international bands. The only choices I had from the Bands are USA Band, 6 and 7. I am guessing that the International version has more options and compatible with variant bands.
guys. try to install chroma rom , it has several different bands. just to get it working . then return back to stock if you want i had the same issue and i had data working and sms without calls until a guy helped me ( im very grateful for him ). i hope it works. please let me know
@scoobysnack .. man, I came to help but you were faster haha
I used Chroma ROM it gives you proper selection of bands according to your country.
Similar problem
I have the same issue and my carrier is Airtel - from India. Will Chroma work with this?
RageSalamando said:
I'm on Verizon.
Click to expand...
Click to collapse

Flashed Verizon RUU, cellular radios, GPS, and camera now broken

Hey all,
So, a little backstory: I got this HTC 10 from Sprint not too long ago, and little did I know that I would be stuck with Sprint unless I reflash the phone firmware. (after research, asking HTC and Sprint, I received misinformation from reps stating that the phone would work on Verizon with just a carrier unlock issued over the air). Moral of the story: don't rely on customer service :silly:.
Fast forward to now, and I have rooted (temporarily to run Sunshine), S-OFF'd (using Sunshine), changed the CID (for Verizon), and flashed the newest Verizon RUU that developer Dottat kindly posted here.
That worked, full LTE, but then whenever the camera or GPS were accessed by any application, the phone would freeze with a black screen (though it seemed something was still running in the background, as notification sounds would still play, and I could exit by pressing the home button and waiting about a minute). After this, I tried flashing the Viper ROM just for kicks, but then the cellular radios only functioned with 3G coverage (no LTE in a coverage area), and GPS was still broken (the camera issue was fixed with this flash for some reason).
Unfortunately (or maybe not), I am pretty sure /system has been wiped multiple times. I also ran
Code:
htc_fastboot erase modemst1
htc_fastboot erase modemst2
after each install of a new ROM, then performed a factory reset from recovery (just a factory reset, nothing more).
Now I went ahead and used an official ROM from HTC's website in an attempt just to get full functionality working on any carrier. I flashed the USA unlocked variant (and changed the CID to BS_US001. MID is still 2PS650000), but now I am experiencing more missing functionality. The camera and GPS are still missing, and now the SIM card is not detected (when entering the access point names dialog, a message pops up stating that there is no SIM, or SIM error when I am using an activated AT&T SIM). When I enter the test menu (*#*#4636#*#*) and select any option for network mode other than what is default (LTE/CDMA), the new option won't 'stick' (it returns to default after a few seconds).
This sounds to me like there is stale firmware on the device from a previous flash, or that the firmware for these core peripherals is corrupt. Is there a way I can get these devices working again? Or am I now stuck with a bricked device ? I do still have a backup I took of what was installed stock by Sprint (all except for /data...but I don't need that partition, right?)
EDIT: Mods, I am terribly sorry! I meant to post this in HTC 10 Q&A. I don't see a way to delete a thread, so hopefully we can move it.
MrFarquad said:
Hey all,
So, a little backstory: I got this HTC 10 from Sprint not too long ago, and little did I know that I would be stuck with Sprint unless I reflash the phone firmware. (after research, asking HTC and Sprint, I received misinformation from reps stating that the phone would work on Verizon with just a carrier unlock issued over the air). Moral of the story: don't rely on customer service :silly:.
Fast forward to now, and I have rooted (temporarily to run Sunshine), S-OFF'd (using Sunshine), changed the CID (for Verizon), and flashed the newest Verizon RUU that developer Dottat kindly posted here.
That worked, full LTE, but then whenever the camera or GPS were accessed by any application, the phone would freeze with a black screen (though it seemed something was still running in the background, as notification sounds would still play, and I could exit by pressing the home button and waiting about a minute). After this, I tried flashing the Viper ROM just for kicks, but then the cellular radios only functioned with 3G coverage (no LTE in a coverage area), and GPS was still broken (the camera issue was fixed with this flash for some reason).
Unfortunately (or maybe not), I am pretty sure /system has been wiped multiple times. I also ran
Code:
htc_fastboot erase modemst1
htc_fastboot erase modemst2
after each install of a new ROM, then performed a factory reset from recovery (just a factory reset, nothing more).
Now I went ahead and used an official ROM from HTC's website in an attempt just to get full functionality working on any carrier. I flashed the USA unlocked variant (and changed the CID to BS_US001. MID is still 2PS650000), but now I am experiencing more missing functionality. The camera and GPS are still missing, and now the SIM card is not detected (when entering the access point names dialog, a message pops up stating that there is no SIM, or SIM error when I am using an activated AT&T SIM). When I enter the test menu (*#*#4636#*#*) and select any option for network mode other than what is default (LTE/CDMA), the new option won't 'stick' (it returns to default after a few seconds).
This sounds to me like there is stale firmware on the device from a previous flash, or that the firmware for these core peripherals is corrupt. Is there a way I can get these devices working again? Or am I now stuck with a bricked device ? I do still have a backup I took of what was installed stock by Sprint (all except for /data...but I don't need that partition, right?)
EDIT: Mods, I am terribly sorry! I meant to post this in HTC 10 Q&A. I don't see a way to delete a thread, so hopefully we can move it.
Click to expand...
Click to collapse
A MOD should move it soon.
I am not the best here, but hopefully can be of some help.
I would just superCID, save a step for flashing RUU's.
So, when you flash the Verizon RUU, does camera work?
(if you RUU and only have 3g, wipe the modems to get 4g back)
If your trying to use the phone on Verizon I would do the following:
1) Change your CID to Super, 11111111
2) Flash the US Unlocked RUU, http://www.htc.com/us/support/rom-downloads.html#unlocked
3) After it fully boots, reboot into the bootloader & flash the Verizon radio, http://forum.xda-developers.com/verizon-htc-10/how-to/vzw-how-to-unlocked-model-vzw-t3376743
4) Make sure the Preferred Network is set to Global, Settings>Mobile data>Preferred Network
5) Get to the secret menu *#*#4636#*#*, and set the preferred network type to "CDMA/EvDO/GSM/WCDMA/LTE Auto"
I use a Verizon model with the US Unlocked firmware. As far as custom ROMs, some work with Verizon's network and some don't. I'm sure theres a workaround but I've stuck with the US Unlocked firmware, and just use Xposed for any tweaks/mods.
If your trying to use it on AT&T and the radio from the US unlocked RUU should work.
andybones said:
A MOD should move it soon.
I am not the best here, but hopefully can be of some help.
I would just superCID, save a step for flashing RUU's.
So, when you flash the Verizon RUU, does camera work?
(if you RUU and only have 3g, wipe the modems to get 4g back)
Click to expand...
Click to collapse
Used to be a guy around here we could trust to help.
Sent from my HTC6545LVW using Tapatalk

Moto X Play - No incoming calls, callers get 'busy' tone. No notifications either.

Hi, bought my daughter an X Play, October 2015. A few months ago we realised that whenever anyone tries to call the phone, they just get the 'busy' tone. Daughter also says notifications don't come through, and options have disappeared from the pull-down menu.
The phone makes outgoing calls with no problem, no problem browsing online, no problem with using Snapchat, Whatsapp etc, but she has to check for messages manually as she isn't receiving any notifications. As far as I can see, no option has been accidentally selected to turn notifications off.
Is this a known problem? If anyone can list the things I can try to make the phone fully functional again, it would be highly appreciated. We have not made any modifications to the phone at all, it's just the standard phone, not flashed any custom ROMS etc (I'm really not technically minded enough to do it if I wanted to!). Hope someone can help.
Many thanks, Andy.
I have similar problem,but people say that they call me normally.my phone doesnt ring or screen opens,or missed call appears anywhere.very weird.
Reboot > reset network settings > factory reset > reflash radio firmware > reflash whole firmware. If this doesn't help, there's 99% chance you've got hardware issue.
thanks.where can I find radio firmware?
kos25k said:
thanks.where can I find radio firmware?
Click to expand...
Click to collapse
You need to download the whole firmware. The NON-HLOS.bin file is for your radio. You also need to erase modem stats after flashing it. The fastboot commands are as follows:
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
thanks.I will wait till new firmware with January OTA included,is ready for download,or someone creates a flashable rom and then I will do this.
minimale_ldz said:
Reboot > reset network settings > factory reset > reflash radio firmware > reflash whole firmware. If this doesn't help, there's 99% chance you've got hardware issue.
Click to expand...
Click to collapse
Many thanks for responding. I've never flashed or reflashed anything, so I think this is something beyond my capability. I have some techie friends who I'm sure can help with this though. If it needs anything doing to it beyond changing some settings, clearing the cache, or factory reset, I don't have a clue! But at least now I have some info I can show a friend when I ask them to see if they can sort it for me, in return for booze. It seems to be the currency of my techie mates.
Thanks again for the info.
kos25k said:
thanks.I will wait till new firmware with January OTA included,is ready for download,or someone creates a flashable rom and then I will do this.
Click to expand...
Click to collapse
You can clear modemstats without firmware, it helps sometimes. Just execute
Code:
fastboot erase modemst1
fastboot erase modemst2
And roms are very unlikely to contain radio files. They usually have system and kernel only.
---------- Post added at 18:54 ---------- Previous post was at 18:45 ----------
77andyb said:
Many thanks for responding. I've never flashed or reflashed anything, so I think this is something beyond my capability. I have some techie friends who I'm sure can help with this though. If it needs anything doing to it beyond changing some settings, clearing the cache, or factory reset, I don't have a clue! But at least now I have some info I can show a friend when I ask them to see if they can sort it for me, in return for booze. It seems to be the currency of my techie mates.
Thanks again for the info.
Click to expand...
Click to collapse
No prob. What you can also try yourself is dialing
Code:
*#*#4636#*#*
This will open Testing menu. In Phone information section you can set preferred network type and check the following settings:
GSM only
WCDMA only
LTE only
(2G, 3G, 4G respectively) and see if your problem persists on all types of network. It could be that your phone will work normally on 2G but not on 3G for some reason, so it's still usable. If you change these settings they will persist until reboot.
BTW: is your Home button working?
if we clear modemstats is safe?I mean we do this with commands and then just reboot?
kos25k said:
if we clear modemstats is safe?I mean we do this with commands and then just reboot?
Click to expand...
Click to collapse
should be ok. some say it's better to remove sim card when you do it, but I never've seen explanation why exactly.
ok thanks i'll try.can u also remind me the process to make these commands?I have forgotten the process!
kos25k said:
ok thanks i'll try.can u also remind me the process to make these commands?I have forgotten the process!
Click to expand...
Click to collapse
The process is the same as when you flash firmware in fastboot, so you need pc with motorola drivers and fastboot software, you then boot your phone in fastboot mode (bootloader) and enter two commands:
Code:
fastboot erase modemst1
fastboot erase modemst2
thanks dude.I think I press and hold vol down while power up..but if I wait to flash the new upcoming rom...shouldnt be the same as I would flash the modem?I confused a little sorry,because you said roms doesnt contain radios...just system and kernel files.
kos25k said:
thanks dude.I think I press and hold vol down while power up..but if I wait to flash the new upcoming rom...shouldnt be the same as I would flash the modem?I confused a little sorry,because you said roms doesnt contain radios...just system and kernel files.
Click to expand...
Click to collapse
Yes, just turn off the phone and then powe and volume down and you're in fastboot mode.
and for the second thing - firmware is everything - system, kernel, modem, recovery, bootloader and all the other stuff and that's what you flash in fastboot. Rom is just system+kernel we flash in TWRP.
77andyb said:
Hi, bought my daughter an X Play, October 2015. A few months ago we realised that whenever anyone tries to call the phone, they just get the 'busy' tone. Daughter also says notifications don't come through, and options have disappeared from the pull-down menu.
The phone makes outgoing calls with no problem, no problem browsing online, no problem with using Snapchat, Whatsapp etc, but she has to check for messages manually as she isn't receiving any notifications. As far as I can see, no option has been accidentally selected to turn notifications off.
Is this a known problem? If anyone can list the things I can try to make the phone fully functional again, it would be highly appreciated. We have not made any modifications to the phone at all, it's just the standard phone, not flashed any custom ROMS etc (I'm really not technically minded enough to do it if I wanted to!). Hope someone can help.
Many thanks, Andy.
Click to expand...
Click to collapse
I had this issue. Reflash the rom or install a custom rom. This isn't a hardware bug, simply another unexplained weird android bug
minimale_ldz said:
Yes, just turn off the phone and then powe and volume down and you're in fastboot mode.
and for the second thing - firmware is everything - system, kernel, modem, recovery, bootloader and all the other stuff and that's what you flash in fastboot. Rom is just system+kernel we flash in TWRP.
Click to expand...
Click to collapse
really??I thought flashable roms are same as u flash rom with commands from pc!!!! ???
minimale_ldz said:
You can clear modemstats without firmware, it helps sometimes. Just execute
Code:
fastboot erase modemst1
fastboot erase modemst2
And roms are very unlikely to contain radio files. They usually have system and kernel only.
---------- Post added at 18:54 ---------- Previous post was at 18:45 ----------
No prob. What you can also try yourself is dialing
Code:
*#*#4636#*#*
This will open Testing menu. In Phone information section you can set preferred network type and check the following settings:
GSM only
WCDMA only
LTE only
(2G, 3G, 4G respectively) and see if your problem persists on all types of network. It could be that your phone will work normally on 2G but not on 3G for some reason, so it's still usable. If you change these settings they will persist until reboot.
BTW: is your Home button working?
Click to expand...
Click to collapse
Hi, no, the Home button isn't working. I'll run through the tests you've suggested but I think I need to put a SIM card in, as my daughter removed it to put into her new iPhone Not my decision, all down to mother... think I have a spare PAYG SIM around the house I can use though. Thanks for the suggestions.
77andyb said:
Hi, no, the Home button isn't working. I'll run through the tests you've suggested but I think I need to put a SIM card in, as my daughter removed it to put into her new iPhone Not my decision, all down to mother... think I have a spare PAYG SIM around the house I can use though. Thanks for the suggestions.
Click to expand...
Click to collapse
Don't bother the tests. If Home button is not working then your phone went into setup mode, it's a software bug and you can fix it yourself.
1. get Activity Launcher from Play Store
2. find Setup Wizard on the list of All Activities
3. launch com.google.android.setupwizard.SetupExit activity
Your phone should be back to normal.
minimale_ldz said:
Don't bother the tests. If Home button is not working then your phone went into setup mode, it's a software bug and you can fix it yourself.
1. get Activity Launcher from Play Store
2. find Setup Wizard on the list of All Activities
3. launch com.google.android.setupwizard.SetupExit activity
Your phone should be back to normal.
Click to expand...
Click to collapse
I think it is!!! home button works, notifications showing, pull down toolbar shows all options, this really seems to have sorted it! I need to test with a SIM inserted, but whatever the hell you told me to do, seems to have worked....thanks so much! We now have a very useful spare Smartphone. I'll comment again once I've done a full test with SIM inserted etc, let you know if it really is all good. Cheers for now! Andy.
hello again.I reflashed firmware with pc commands.it seems that I have the issue again.my phone doesnt ring at all!which commands can I execute without reflashing again the whole firmware??thanks.

6P No Service | Vivo

Okay, who has followed my posts know my new Nexus 6P, which I bought from a guy wasn't recognizing my SIM card. (I'm apparently the second owner. He said that he imported the device so I assume that he was really the first owner)
Luckily I made it recognize the SIM card putting a tape on it at the SIM tray, but now my device keeps at No Service | Vivo.
Vivo is my carrier, but no matter what I do my Network Type at *#*#4636#*#* keeps at LTE/*I don't remember/CDMA. I've tried changing it in Settings/more/cellular network but didn't work either. Removing and putting SIM tray again didn't work as well.
Flashed factory image didn't work too. Also, flashing custom ROM didn't work.
Someone have a solution for it, please?
Since I fixed the unrecognized SIM with a simple tape I can believe something will fix this No Service trouble.
Had the same issue at my wifes old opo, the simpins inside the phone were broken. May yours are only bent if your lucky, hard to check without opening the backcover. Can you try another sim card first, friends, family or neighbors??? Or you need one tape more I had to replace the mobo. Took one of a broken phone cheap from the bay.
coremania said:
Had the same issue at my wifes old opo, the simpins inside the phone were broken. May yours are only bent if your lucky, hard to check without opening the backcover. Can you try another sim card first, friends, family or neighbors??? Or you need one tape more I had to replace the mobo. Took one of a broken phone cheap from the bay.
Click to expand...
Click to collapse
I'll try to tape it even more. I've checked over xda and a guy fixed it flashing February factory image. I'll try it as soon as I arrive home.
Debuffer said:
I'll try to tape it even more. I've checked over xda and a guy fixed it flashing February factory image. I'll try it as soon as I arrive home.
Click to expand...
Click to collapse
Hope you don't have to stay on it, good luck
Edit: is your simcardholder ok ?? May one site hangs and you don't have contact to the right pin.
Edit2: can you see the pins by using a bright flashlight ???
coremania said:
Hope you don't have to stay on it, good luck
Edit: is your simcardholder ok ?? May one site hangs and you don't have contact to the right pin.
Edit2: can you see the pins by using a bright flashlight ???
Click to expand...
Click to collapse
The device recognize the SIM, but it doesn't get network.
Debuffer said:
The device recognize the SIM, but it doesn't get network.
Click to expand...
Click to collapse
Yes, I get that, this was exactly my issue with the opo. Recognize but no service.
Your phone may be stuck on USA bands. The hidden menu apparently is buggy and once USA bands is selected by accident, you can't change it back. 7.1.2 was supposed to have added the ability to switch back to Auto, but I cannot confirm that. Look here. I know you are new, so to access the menu, youopen up the dialer and type this in- *#*#4636#*#*
I just noticed that I can switch to any (PRL) network in *#*#4636#*#*, but can't switch to LTE, GSM or WCDMA without the (PRL)...
v12xke said:
Your phone may be stuck on USA bands. The hidden menu apparently is buggy and once USA bands is selected by accident, you can't change it back. 7.1.2 was supposed to have added the ability to switch back to Auto, but I cannot confirm that. Look here. I know you are new, so to access the menu, youopen up the dialer and type this in- *#*#4636#*#*
Click to expand...
Click to collapse
I'm download it and very hopeful because it worked for many people... Anyway, this are the bands I've available for now:
United States
Cellular 800
PCS
Class 10 (800Mhz-Secondary)
Hopefully this PureNexus gonna fix this issue.
Debuffer said:
I'm download it and very hopeful because it worked for many people... Anyway, this are the bands I've available for now:
United States
Cellular 800
PCS
Class 10 (800Mhz-Secondary) Hopefully this PureNexus gonna fix this issue.
Click to expand...
Click to collapse
Sounds like you are stuck on USA bands. Good luck.
v12xke said:
Sounds like you are stuck on USA bands. Good luck.
Click to expand...
Click to collapse
My Nexus 6 (shamu), which works perfectly with the same Nano SIM, has all the Network Bands I quoted in my previous post + Class 15.
Not sure if my device should use Class 15, but I'm (was) using the same ROM on both (PureNexus Shamu and PureNexus Angler) and the angler doesn't work.
Download Chroma ROM to test it since the PureNexus quoted in the post you sent me is bootlooping in the Google Logo.
Just an EDIT...
I can select the Automatic bands selector, and it says that the Automatic was selected, which still doesn't give me any signal strenght.
Debuffer said:
Just an EDIT... I can select the Automatic bands selector, and it says that the Automatic was selected, which still doesn't give me any signal strenght.
Click to expand...
Click to collapse
In Chroma or PN? You may need to fastboot format your partitions, especially System coming from a custom ROM. Why not step back and fastboot format system, userdata and cache then reflash the custom PN ROM to try and get it booted. It also may take some time after changing bands to Auto. Maybe 5-10 minutes max. Let it settle.
v12xke said:
In Chroma or PN? You may need to fastboot format your partitions, especially System coming from a custom ROM. Why not step back and fastboot format system, userdata and cache then reflash the custom PN ROM to try and get it booted. It also may take some time after changing bands to Auto. Maybe 5-10 minutes max. Let it settle.
Click to expand...
Click to collapse
I'm now downloading a factory image for 6.0.1 then I'll flash PureNexus again. I read in the thread that it needs the 6.0.1 vendor to boot.
I'll flash this 6.0.1 stock then I'll flash PureNexus. Fingers crossed to this work.
Anyway, can we talk via Telegram? You look like know more than I and I would love to keep talking to you during this proccess.
I'm @Debuffer.
v12xke said:
In Chroma or PN? You may need to fastboot format your partitions, especially System coming from a custom ROM. Why not step back and fastboot format system, userdata and cache then reflash the custom PN ROM to try and get it booted. It also may take some time after changing bands to Auto. Maybe 5-10 minutes max. Let it settle.
Click to expand...
Click to collapse
And I meant I could select the Automatic Band in the latest 7.1.2 PN and/or stock rom.
Unhappily it didn't work.
Still No Service|Vivo
Just came from the tech and he tested the antenna. Everything is working great with the antenna. Anyway, I can't get any signal. He said maybe there's a problem in the SIM slot, and he showed me that the 6P is dual SIM
He told me to try finding a dual SIM tray and put my SIM in the slot 2.
Someone have any idea about what to do with it?

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