Friend is selling his brand new phone he bought with contract from EE UK a couple of weeks back.
EE has a policy of 6 months minimum before they will unlock it themselves.
Can I just go through an unlock code website/ebay/ corner shop to get the phone unlocked? If so,what do you recommend?
The phone will aslo be used in another country,no the UK.
Thank you !
root and flash right firmware
are your friend really buy it?
hear stolen phones
Any other say other than root? Online codes seem nice and easy.
If i were to factory reset it later on,will i lose the unlock?
Thank you again!
No matter what sim card I try i keep getting Not Registered on Network. Any help?
66yyhhnn66 said:
No matter what sim card I try i keep getting Not Registered on Network. Any help?
Click to expand...
Click to collapse
If you have tried a ee sim and it says not registered on network, this means it is blocked and has either been reported lost or stolen, this means there is nothing you can do to make that phone work on a network.
If the phone does work and can make and recieve calls on a ee sim then all you need to do to unlock is to put a ee pay as you go sim in and fill in the form from the link provided. The unlock costs 9 pound direct from EE.
Here's a link: http://ee.co.uk/help/contact-us/phone---devices/unlocking-my-phone/unlock-my-phone
amar95353 said:
If you have tried a ee sim and it says not registered on network, this means it is blocked and has either been reported lost or stolen, this means there is nothing you can do to make that phone work on a network.
If the phone does work and can make and recieve calls on a ee sim then all you need to do to unlock is to put a ee pay as you go sim in and fill in the form from the link provided. The unlock costs 9 pound direct from EE.
Here's a link: http://ee.co.uk/help/contact-us/phone---devices/unlocking-my-phone/unlock-my-phone
Click to expand...
Click to collapse
What if I were to use it in another country? Would it work by any chance ?
66yyhhnn66 said:
What if I were to use it in another country? Would it work by any chance ?
Click to expand...
Click to collapse
Should work outside UK.
66yyhhnn66 said:
Friend is selling his brand new phone he bought with contract from EE UK a couple of weeks back.
EE has a policy of 6 months minimum before they will unlock it themselves.
Can I just go through an unlock code website/ebay/ corner shop to get the phone unlocked? If so,what do you recommend?
The phone will aslo be used in another country,no the UK.
Thank you !
Click to expand...
Click to collapse
Just unlock from EE for free they wont charge you. You can unlock via third party if you wont but it wont be blocked or anything unless you report it stolen to them or you stop paying the contract bill for that phone
66yyhhnn66 said:
What if I were to use it in another country? Would it work by any chance ?
Click to expand...
Click to collapse
Yes it will work very will outside of the UK even if it is blocked.
---------- Post added at 02:16 AM ---------- Previous post was at 02:15 AM ----------
v1rk said:
Just unlock from EE for free they wont charge you. You can unlock via third party if you wont but it wont be blocked or anything unless you report it stolen to them or you stop paying the contract bill for that phone
Click to expand...
Click to collapse
Unlock with ee is only free after you have had the phone and contract for a minimum of 6 months.
EE charge normally, but any website should be able to unlock a device for a fee. Agree with what people are saying, though, it's almost certainly stolen if an EE sim doesn't work in it.
Unless EE have changed their policy recently, the will charge you to unlock even if you are outside of contract. They tried to charge me when I unlocked my S4. I unlocked through the EE app, and I argued that the information that I was to be charged was outside of the bounds of my screen (I had to scroll all the way down to see that I was about to be charged) so they wavered the fee.
EE Unlock Link
It's not stolen. It was either reported stolen or stopped paying contract. Probably the latter.
The phone is a gift for someone outside the UK. I only want to know if he is going to be able to use it with no problems.
Related
Hello anyone knows how to unlock the Blackstone?
many thanks
HTC Touch HD
Me too, how to unlock the HTC Touch HD locked to Oange?
TA
there this thread:
http://forum.xda-developers.com/showthread.php?t=430048
HTC Touch HD
XeonSX said:
there this thread:
http://forum.xda-developers.com/showthread.php?t=430048
Click to expand...
Click to collapse
I meant a cheap unlocking!
IF you mean free then I dont know but theres a link to 22$ unlocking service, not too much.
zmalach said:
I meant a cheap unlocking!
Click to expand...
Click to collapse
thats the cheapest so far ... unless you ask your carrier for the sim unlock code. I know in US your carrier has to give it to you after 3 months of service don't know about UK regulations.
thesire said:
thats the cheapest so far ... unless you ask your carrier for the sim unlock code. I know in US your carrier has to give it to you after 3 months of service don't know about UK regulations.
Click to expand...
Click to collapse
Only here they are alllowed to charge you for it, 20 pounds for orange unlock code but thats not even posssible as the phone is only a month old in the UK I think
XeonSX said:
Only here they are alllowed to charge you for it, 20 pounds for orange unlock code but thats not even posssible as the phone is only a month old in the UK I think
Click to expand...
Click to collapse
aah that sucks ... sorry .. That was a suggestion for op as he didn't want to pay the 50 (wait it out another 2 months ).
UK providers
UK phone providers Orange - will ask for the full value of the contract to unlock it - ie if you have 12 months left at £30 then £360 for the code + unlock fee £20 quidish.
Not sure about T-Mo - but i believe at the end of the contract they will give it for free, but dont say your going to another network, as they'll charge you for the privilidge.
Been there done that... htccode.com appear to be the cheapest at present at £15.
Reviews of service appear to be very positive!
crystal_clear said:
UK phone providers Orange - will ask for the full value of the contract to unlock it - ie if you have 12 months left at £30 then £360 for the code + unlock fee £20 quidish.
Not sure about T-Mo - but i believe at the end of the contract they will give it for free, but dont say your going to another network, as they'll charge you for the privilidge.
Been there done that... htccode.com appear to be the cheapest at present at £15.
Reviews of service appear to be very positive!
Click to expand...
Click to collapse
Found this Forum whilst looking for quick way to unlock HTC Touch HD - follwed this recommendation and it's unlocked From sending Paypal payment to getting code took about 5 mins - made contact via MSN and they are really good - if anyone is going to do this, saves asking them the same question as I did - when you enter the unlock code it'll say it's accepted but will then say it's locked again - enter the code once more - that'll do it
hi
i need help i recently got a HTC Touch HD on a orange UK contract 18th of december to be precise from buymobilephones.net. The problem is i cannot unlock it i have tried (unlock-HTC.com0 and (htccode.com) both of them gave me the same code for my phone and it didnt work i have attempted it 7 times now and my phone has a long time out in order to try again please is anything i am doing wrong or do i have install something before inserting a sim locked card i am in the process with htccode to see if they can do anything for me or is it a case that the unlocking code isnt available i prepared to pay a donation or what ever it is to get it unlocked thanks.
HT
devioust said:
hi
i need help i recently got a HTC Touch HD on a orange UK contract 18th of december to be precise from buymobilephones.net. The problem is i cannot unlock it i have tried (unlock-HTC.com0 and (htccode.com) both of them gave me the same code for my phone and it didnt work i have attempted it 7 times now and my phone has a long time out in order to try again please is anything i am doing wrong or do i have install something before inserting a sim locked card i am in the process with htccode to see if they can do anything for me or is it a case that the unlocking code isnt available i prepared to pay a donation or what ever it is to get it unlocked thanks.
Click to expand...
Click to collapse
I have the owner of HTC Code on my MSN Messenger contacts - I will quiz him about this and then get back to you mate... hang on. I intended to use HTCCODE as well upon delivery of my handset.
HTC Code
devioust said:
hi
i need help i recently got a HTC Touch HD on a orange UK contract 18th of december to be precise from buymobilephones.net. The problem is i cannot unlock it i have tried (unlock-HTC.com0 and (htccode.com) both of them gave me the same code for my phone and it didnt work i have attempted it 7 times now and my phone has a long time out in order to try again please is anything i am doing wrong or do i have install something before inserting a sim locked card i am in the process with htccode to see if they can do anything for me or is it a case that the unlocking code isnt available i prepared to pay a donation or what ever it is to get it unlocked thanks.
Click to expand...
Click to collapse
I have the owner of HTC Code on my MSN Messenger contacts - I will quiz him about this and then get back to you mate... hang on. I intended to use HTCCODE as well upon delivery of my handset.
What's funny, I bought my HD at Bouygues Telecom in Paris. They claimed it's locked to them. Once I came to the hotel and inserted my SIM card - it worked with no problems. They lied! Actually, I think the same thing was at Fnac. They had two versions of the phone - locked to one of French providers for EUR 589 and unlocked for EUR 699. I guess it was the same phone. I bought my one for 549, flashed to WWE and it works like a charm!
its illegal
In france, its against the law to sell phones that are locked
crystal_clear said:
In france, its against the law to sell phones that are locked
Click to expand...
Click to collapse
huh????? I get plenty of phones LOCKED to french networks from visitors here in Canada! what r u talking about?
Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
APrinceAmongMen said:
Lol. Or yu could just flash jf's rc30.
Btw. One of the criteria for calling tmoh is that you have to have been with them for 3 months.
Click to expand...
Click to collapse
jf rc30 is not for sim unlocking which is using the g1 on other networks like att. etc..
To get an unlock code call 611 then ask for representative they will ask for the last 4 # on your ss thats is on file for that account. Then they will ask you why you want to unlock it just tell them your going out of county and you would like to use your phone there.
They will put the order in and it will take 24hr-14day because they submit it to htc.
They will need the imei of your g1 go get that number dail #06#
Thats what i did and i got my code in 2days free of charge.
davidhooper4 said:
so i can call the # say representative my last 3 #s of my s.s.# and do i have to ask for 1 or do they just say it?
Click to expand...
Click to collapse
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
haykuro said:
1. Dial 611.
2. Say "English"
3. Say "Representative"
4. Say/Enter the last 4 digits of your social.
5. Wait for rep.
6. Tell the rep you're leaving the country and want to switch to one of the local networks over there while you're gone. (they might try to sell you a roaming plan, but emphasize the fact that you are going to be using a local SIM and they'll understand)
7. Rep will now guide you through unlocking your T-Mobile G1.
8. Enjoy.
Click to expand...
Click to collapse
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
not nesseseraly
haykuro said:
Alas, the question that is asked by many... finally answered.
People, please do NOT give in to scams such as these.
You can unlock your phone, for FREE by calling T-Mobile.
Dial in 611 and when prompted say "representative".
You will be prompted for the standard account authorization (last 4 digits of the primary account holders social), then be transfered to an eagerly awaiting T-Mobile customer representative, who will be more than willing to hand over an unlock code for you.
That's it. It's that simple.
As for unlocking in foreign countries, I'm not sure how that would work out for you guys. Get in contact with a T-Mobile customer in good standing, and I'm sure he can unlock it for you with no problems
Now that it's been posted, please STOP POSTING UP FAKE "HOW TO UNLOCK" TUTORIALS.
No one wants to buy your "new advanced revolutionary technique."
Knowledge is free.
Click to expand...
Click to collapse
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Also when calling in to tmo for your free sim unlock code make sure your bill is paid up to date.
It's not a scam if you're not a t-mobile costumer. I don't understand why this keeps coming up. T-mobile won't just send me a free code since I'm on ATT.
T-Mobile has to send you a code, try calling 1-877-453-1304.
oops! double post- browser issues....
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
u know u dont have to think about this if u buy one in Vietnam? I got mine for $464 with unlock code provided right at the couter desk. Errrhh... Do i miss something?
alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Click to expand...
Click to collapse
I think there is a US law that's come into affect that all Carriers must allow customers to unlock there phone free of charge.
In the UK though carriers are allowed to charge and will.
If it is a UK phone then they don't need to give it free.. but if it is a US Phone you can call the US number or email them and get a free unlock code.
No Need to Lie
davidhooper4 said:
that was soooooooo awesome man just got done and it worked so when i get the new unlock code how do i install it?
also can i switch between sim cards without canceling a plan or how does the switching sim cards work if i may ask?
Click to expand...
Click to collapse
No need to lie. I got mine unlocked by calling in and telling them I wanted to unlock IN CASE I travel out of the country, which I do every few years...
alexsandros said:
i rang up t-mobile (UK) and they said they charge £15 to have it unlocked!
Click to expand...
Click to collapse
USA has a new law that requires all cellphone providers to unlock your phone (free of charge). It's your legal right to unlock your phone, in the United States.
UK may be different, and like I said, you may need to check with your local policies.
MontAlbert said:
so t-mobile HAVE to provide you with an unlock code if you ring them? What about if you aren't a customer and bought the phone off ebay? Can you get a friend with a t-mobile contract to ring?
Click to expand...
Click to collapse
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
haykuro said:
Legally, if you are a T-Mobile customer for 3 months (or just a customer in good standing), you have the right to unlock ANY (T-Mobile) phone you'd like.
Regardless how you got your hands on it, as long as it isn't stolen, you are guaranteed an unlock code.
This article explains a little more about unlocking laws. (It speaks mainly about the legality of unlocking, but is aimed at the iPhone)
Click to expand...
Click to collapse
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
korndub said:
if you buy a phone off ebay, you cannot get the code from T-Mobile. If you buy a phone at full cost with no discount (subsidy) for signing a contract, you can have the phone unlocked immediately.
Click to expand...
Click to collapse
Not true. T-Mobile has to unlock it. It is the law by the FCC that any phone you buy can and must be unlocked by the original company on request.
hi , i need to use my phone with tmobile sim , how i can unlock it , it asking me code.
i upgrade for G930UUEU2APEH but no help still asking code
any one can help?
alexforner2014 said:
hi , i need to use my phone with tmobile sim , how i can unlock it , it asking me code.
i upgrade for G930UUEU2APEH but no help still asking code
Click to expand...
Click to collapse
Changing the firmware will not alter the state of the SIM lock.
You need to pay for a sim unlock through one of the online services. For example, https://www.unlockunit.com/. It took me 24 hours to receive the unlock code from them.
There is any way to get this code with root for free? 35$ too expensive , or some cheaper place , may be 10-15$ I can spend .
May be some one can connect to my phone and unlock it remotely
Uhm...the only way to get it unlocked for free is to call AT&T.
Will try thanks
Search on ebay for one of the unlock services. I bought my code before going to Europe from a provider on eBay. Only downside is it took a week to get the code but it was $16.
Try Doctorsim They are also good that's what worked for me. It's $15
i get it for free on att.com , just 2 days wait
alexforner2014 said:
i get it for free on att.com , just 2 days wait
Click to expand...
Click to collapse
This is a great option if you have bought your phone from Att and it's paid off. If not a third party retailer is the only way to go.
Can anyone confirm if flashing the firmware 930U API3 (XAA) can sim unlock your phone? some guy at the T-MO S7 edge said after flash the phone was sim unlocked. TIA
no it is not working witjout code
I got an unlock for $12 on eBay, took a couple days
Hi together,
due to the great price for the phone via Sprint, there are several pretty cheap ones also on ebay. I want to use the phone only outside the US (Germany) - is there any problem when it is locked to Sprint? Few years ago i imported a Verizon Locked Photon Q, and as i remember it was fully usable outside the US.
The ebay listing also includes the IMEI of the phones, and when i check them, they are "Clean on Sprint". But does that mean that they are locked? And if so, can i somehow unlock the phone, when i am in Germany and not on a Sprint Network?
Sorry about the confusion, i dont really get you phone locking stuff in the US
Best regards and thank you so much in advance!
If the phone is truly still locked to Sprint, it probably won't work with any other SIM card (the phone will just report Invalid SIM). You could look at ting.com/byod and check the IMEI there to see if it reports clear GSM / CDMA capabilities. If that shows up OK, then it at least doesn't have any financial obligation, and it should work.
Are you sure the phones are still Sprint Locked? Or was the seller just indicating they were Sprint variant phones, and were unlocked?
kbonnel said:
If the phone is truly still locked to Sprint, it probably won't work with any other SIM card (the phone will just report Invalid SIM). You could look at ting.com/byod and check the IMEI there to see if it reports clear GSM / CDMA capabilities. If that shows up OK, then it at least doesn't have any financial obligation, and it should work.
Are you sure the phones are still Sprint Locked? Or was the seller just indicating they were Sprint variant phones, and were unlocked?
Click to expand...
Click to collapse
Thank you so much for the fast reply :good:
- I checked multiple lisitings from this seller at ting.com/byod, and they all say its compatible with ting/gsm/cdma. So if i get this right, the phone itself should not be locked then, because its neither stolen nor in financial trouble?
- i dont know if i am able to post ebay links here, one of the lisitings from this seller is 332465030454 - the seller just says that the buyer itself should check the IMEI. But as i understood it, i cant check if the phone is net/simlocked to sprint, just if its "legal"..
regards
Kampfgans said:
Thank you so much for the fast reply :good:
- I checked multiple lisitings from this seller at ting.com/byod, and they all say its compatible with ting/gsm/cdma. So if i get this right, the phone itself should not be locked then, because its neither stolen nor in financial trouble?
- i dont know if i am able to post ebay links here, one of the lisitings from this seller is 332465030454 - the seller just says that the buyer itself should check the IMEI. But as i understood it, i cant check if the phone is net/simlocked to sprint, just if its "legal"..
regards
Click to expand...
Click to collapse
I really wish I was able to give you a definitive answer, esp. since you are in Germany, as the return capabilities are a lot harder since it takes a while to ship back and forth. I was reviewing the company's website to see where they get their inventory, but couldn't really come up with a clear answer. They do indicate in the FAQ that they offer a service to test the ESN for a fee, but it doesn't go into much detail. Maybe give them a call, or send the seller a message on ebay to see if they are willing to pop in a non-sprint sim to verify it at least doesn't report back invalid - sim.
kbonnel said:
I really wish I was able to give you a definitive answer, esp. since you are in Germany, as the return capabilities are a lot harder since it takes a while to ship back and forth. I was reviewing the company's website to see where they get their inventory, but couldn't really come up with a clear answer. They do indicate in the FAQ that they offer a service to test the ESN for a fee, but it doesn't go into much detail. Maybe give them a call, or send the seller a message on ebay to see if they are willing to pop in a non-sprint sim to verify it at least doesn't report back invalid - sim.
Click to expand...
Click to collapse
Just to let you know about the outcome - they cannot guarantee that it is unlocked
Hopefully there will be another Amazon Deal or somebody doesnt need his F&F code
Kampfgans said:
Just to let you know about the outcome - they cannot guarantee that it is unlocked
Hopefully there will be another Amazon Deal or somebody doesnt need his F&F code
Click to expand...
Click to collapse
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
saschb2b said:
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
Click to expand...
Click to collapse
Assume anything bought from Sprint that the seller can't verify was active on Sprint's network for 50 days as unusable.
Sprint will only generate ISU (international SIM Unlock) that is permanent after a device has been on the network for 50 days.
This policy is strictly enforced and even if the device is paid off, it does not matter.
Hello guys and happy new year.
I'm planning to buy the essential phone from ebay. I have found some quite interesting offers from sprint locked devices. My question is the device will work at cosmote greece?
„Invalid sim“
I bought an essential phone from USA a few days ago and it is sim locked for sprint and I have not found any way to make it simlock free.
It says invalid sim.
I can use it as an expensive MP3 player or camera or when using WiFi.
But not as a telephone.
I asked the seller for help. He said he would call sprint.
I was able to flash Oreo beta2 Android 8.
In fast boot mode the mobile said it was a sprint variant.
I guess only sprint can made it sim lock free with a code.
If there is no solution I will maybe have to send it back.
What a pity situation. Why is essential phone not selling the phone for Europe ?
That's what I was afraid about. Thought a proper rom flash could remove the lock. But it seems you can't do it yourself. Essential will bring it to Europe. But when is not sure.
saschb2b said:
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
Click to expand...
Click to collapse
As already mentioned above -the seller could not guarantee it to me that i will be able to use it.
Finally, i ended up ordering it directly from Essential. Have it since 2 weeks now, works great on Telekom!
Hi, I am in Ireland and got a PH-1 which was locked by Sprint but i contacted them and they told me they have unlocked it for me and i can use it in Ireland but i am actually not able to use it on any network here, it just says Invalid Sim every time i put the sim card in.
Can anyone help me please?
forget sprint in europe!
In Germany it does not work with "Sprint" Locked Essential Phone.
Sam.anas said:
Hi, I am in Ireland and got a PH-1 which was locked by Sprint but i contacted them and they told me they have unlocked it for me and i can use it in Ireland but i am actually not able to use it on any network here, it just says Invalid Sim every time i put the sim card in.
Can anyone help me please?
Click to expand...
Click to collapse
The only way to unlock it is with a Sprint SIM and they update the the phone or enter in a code.
Heloo i bought essential ph-1 amd it says invalid sim card. Im from georgia and want to work gsm carrier. Can i unlock the phone?
Hi,
So a friend of mine is bringing the Essential Phone to India from the USA. It is a Sprint model. Can anyone help me and tell me how can I go about unlocking the device so that I can use it with Indian carriers?
zaydenQ said:
Hi,
So a friend of mine is bringing the Essential Phone to India from the USA. It is a Sprint model. Can anyone help me and tell me how can I go about unlocking the device so that I can use it with Indian carriers?
Click to expand...
Click to collapse
Have your friend from the USA stay on a sprint account for 50 days then he can call them to unlock it for international as long as it's paid in full.
Unlock sprint
Hey. Can somebody help me with the unlock my essential phone pH 1
I had to send mine back. They have two types of UICC unlocks. One of them in for carriers inside the USA only and the other is for international carriers. The problem is that the international unlock is temporary. Even if the phone is paid in full their systems are relocking lots of phones when used on international carriers using the essential on USA carriers seems to be fine. Mine was paid in full with sprint and was unlocked for 1 month when I called Sprint they said that the international UUIC unlock is temporary so I needed to request it again. I decided to return the phone and once I got the refund and I purchased one directly from essential and my problems were solved.
Sprint is a CDMA network, so you need to check a few things before actually using the phone outside Sprint network.
CDMA networks use network-based white lists to verify their subscribers. That means you can only switch CDMA phones with your carrier’s permission. Details: https://www.unlockunit.com/blog/cdma-networks/
However, you might be able to use your phone with a local Indian GSM network. You must make sure that your phone has also GSM capabilities. you can check this on https://www.gsmarena.com/
And you can check your network's bands here: https://www.frequencycheck.com/
Jahdiel2011 said:
I had to send mine back. They have two types of UICC unlocks. One of them in for carriers inside the USA only and the other is for international carriers. The problem is that the international unlock is temporary. Even if the phone is paid in full their systems are relocking lots of phones when used on international carriers using the essential on USA carriers seems to be fine. Mine was paid in full with sprint and was unlocked for 1 month when I called Sprint they said that the international UUIC unlock is temporary so I needed to request it again. I decided to return the phone and once I got the refund and I purchased one directly from essential and my problems were solved.
Click to expand...
Click to collapse
Was your phone unlocked after 50 days with Sprint? I'm only keeping Sprint for 50 days to get them to do the international unlock. After that I will cancel. My phone was automatically unlocked for US sims after I paid off the lease and I'm using it with a T-mobile sim now. I noticed that the UICC menu is gone with my T-mobile sim in the phone. Do you know if the phone can be relocked for international sims even if it doesn't have a Sprint sim in the phone?
DrvLikHell said:
Was your phone unlocked after 50 days with Sprint? I'm only keeping Sprint for 50 days to get them to do the international unlock. After that I will cancel. My phone was automatically unlocked for US sims after I paid off the lease and I'm using it with a T-mobile sim now. I noticed that the UICC menu is gone with my T-mobile sim in the phone. Do you know if the phone can be relocked for international sims even if it doesn't have a Sprint sim in the phone?
Click to expand...
Click to collapse
Mine was paid in full and was unlocked both domestically and internationally. I was not 50 days with Sprint. Since I had to travel abroad I asked for the International unlock which they granted as I had already paid for the phone. I started using the phone in South America and around one month later I got the Invalid SimCard message. When I called they said that the UUIC international unlock is temporary so I need to call Sprint and request it again. The domestic unlock is permanent not the same for the international (It made no sense) I called again yesterday to get info on their policies again and now I got different info the phone was supposedly unlocked according to their systems.
Besides this I've got info from trusted sources saying that even devices purchased Unlocked from essential are being locked by sprint when inserting sprint sim cards so stay away from those sim cards.
unlocked then relocked
My phone was unlocked by Sprint shortly after I paid it off, about two days after I received it. I was able to insert a Vietnamese SIM card and download all the Essential security updates.
Then somehow it got relocked. called Sprint to asked them to unlock it internationally, as I actually do travel internationally for work quite a bit. They responded with an email refusing to unlock it until it had been on the network for 50 days.
I have had the last three phones on Sprint unlocked internationally with less trouble than this one.
I guess I'll try again when the 50 days are up.
Jahdiel2011 said:
Mine was paid in full and was unlocked both domestically and internationally. I was not 50 days with Sprint. Since I had to travel abroad I asked for the International unlock which they granted as I had already paid for the phone. I started using the phone in South America and around one month later I got the Invalid SimCard message. When I called they said that the UUIC international unlock is temporary so I need to call Sprint and request it again. The domestic unlock is permanent not the same for the international (It made no sense) I called again yesterday to get info on their policies again and now I got different info the phone was supposedly unlocked according to their systems.
Besides this I've got info from trusted sources saying that even devices purchased Unlocked from essential are being locked by sprint when inserting sprint sim cards so stay away from those sim cards.
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Thanks for that information. When you were in South America and got the invalid sim card message, were you on a non-US sim? Did you put the Sprint sim back in at any time before you got that message? I'm trying to figure out if they can relock the device without the Sprint sim card in it, because if so I'm not keeping this phone. I requested the international unlock on my phone as well, but they told me I had to wait until the phone was active for 50 days. They wouldn't budge on that at all. Maybe the 50 day policy is why yours got relocked?
huzordaddy said:
My phone was unlocked by Sprint shortly after I paid it off, about two days after I received it. I was able to insert a Vietnamese SIM card and download all the Essential security updates.
Then somehow it got relocked. called Sprint to asked them to unlock it internationally, as I actually do travel internationally for work quite a bit. They responded with an email refusing to unlock it until it had been on the network for 50 days.
I have had the last three phones on Sprint unlocked internationally with less trouble than this one.
I guess I'll try again when the 50 days are up.
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My phone was unlocked for domestic sims 48 hours after the lease was closed. US sims work in it now, but I put a European sim in it and it asked for an unlock code. Did your phone get relocked while it had the Vietnamese sim in it, or were you swapping between that and the Sprint sim?
Once my 50 days are up and I cancel Sprint, I really don't want to have a phone that can be randomly locked by a company that I no longer have any business with. If that's the case I'm going to get rid of this phone and go with another brand.
DrvLikHell said:
Thanks for that information. When you were in South America and got the invalid sim card message, were you on a non-US sim? Did you put the Sprint sim back in at any time before you got that message? I'm trying to figure out if they can relock the device without the Sprint sim card in it, because if so I'm not keeping this phone. I requested the international unlock on my phone as well, but they told me I had to wait until the phone was active for 50 days. They wouldn't budge on that at all. Maybe the 50 day policy is why yours got relocked?
My phone was unlocked for domestic sims 48 hours after the lease was closed. US sims work in it now, but I put a European sim in it and it asked for an unlock code. Did your phone get relocked while it had the Vietnamese sim in it, or were you swapping between that and the Sprint sim?
Once my 50 days are up and I cancel Sprint, I really don't want to have a phone that can be randomly locked by a company that I no longer have any business with. If that's the case I'm going to get rid of this phone and go with another brand.
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I did not even bring the Sprint Sim on my trip so I'd say Yes. They can relock it even with other sim card. I was using non US sims the whole time. I'm not sure if the issue is the 50 days policy but I did not want to have a phone I paid in full and cannot own as I should.
How can they lock the phone if it's not on their Network? Sounds like some funny business with firmware updates.
Sent from my PH-1 using XDA Labs
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
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If it's locked to someone elses Sprint account, and it's not sim unlocked so you can't use it on a GSM service, the only option you have is to return it to the eBay seller. If the seller said it was unlocked or otherwise ready to be activated, that was incorrect and you can do an "Item not as described" type of return, stating that it is not able to be used and you'll get your money back. eBay offers very good protection for this sort of thing.
avd said:
How can they lock the phone if it's not on their Network? Sounds like some funny business with firmware updates.
Sent from my PH-1 using XDA Labs
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I'd like to know the same thing. From what I've learned the sim lock is a single bit somewhere that's nearly impossible to change without an unlock code. And I've never heard of a phone relocking. I don't know how they're doing it with the Essential. The interesting thing is that when you put in a non-sprint sim, the phone will then update to a newer firmware because sprint is behind on theirs, but it can still relock with the newer firmware. Also, with a non-sprint sim the UICC menu disappears, but then it comes back when you put a sprint sim back in. I don't know what its deal is.
Just the fact that it's possible for sprint to relock a phone remotely is enough to steer me away from this phone. I can't be in a situation where I'm relying on my phone for communication in another country and then, oops, sprint decided to relock my phone and now I can't contact anyone. I've been in situations where that could be very dangerous. If I stay with the PH1, I'll sell my sprint phones and get one directly from the company. Otherwise, I'm already looking at other phones.
Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
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File a claim.
Device different than specified.
So Far the PH-1 is a great option only if you buy it directly from essential and Never EVER put a Sprint Sim Card on it.
Edwii said:
I got a Essential from an ebay reseller, I checked the IMEI before buying it , said it was clean... and thought that's all that mattered :/
It's locked to someone's sprint account or something, i can't use it on sprint even if I wanted! I have no way of contacting that owner... what can I do?
Can I put some other firmware on it or is there some unlocking service I can opt for?
When I contacted sprint they said the phone is clean/not stolen... so yeah... very frustrating.
Please help/advise.
Click to expand...
Click to collapse
File a claim with eBay, they'll get your money back!
I have found that a lot of eBay sellers just put "Check IMEI" in their listing, with no other claim to being locked/unlocked, etc. So that it then becomes the buyer's responsibility to throughly check it before they buy. I checked the IMEI on Ting's website and they said it was good to go (vs. a phone that I have with a Bad ESN that they knew about and would understandably not accept - and no this is not a post about Bad ESN so back off wolfdroids!) I didn't bother filing a claim though because it makes an excellent WiFi Smartphone.
Still, I hate Sprint. No nonsense "Account Number and PIN" or we're not going to help you. I wanted to see about paying off the lease myself. Nope! They don't want my money.
atrac88 said:
I have found that a lot of eBay sellers just put "Check IMEI" in their listing, with no other claim to being locked/unlocked, etc. So that it then becomes the buyer's responsibility to throughly check it before they buy. I checked the IMEI on Ting's website and they said it was good to go (vs. a phone that I have with a Bad ESN that they knew about and would understandably not accept - and no this is not a post about Bad ESN so back off wolfdroids!) I didn't bother filing a claim though because it makes an excellent WiFi Smartphone.
Still, I hate Sprint. No nonsense "Account Number and PIN" or we're not going to help you. I wanted to see about paying off the lease myself. Nope! They don't want my money.
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Find someone that has a Sprint account and see if they can add it on so you can pay it off and use it. It's too good of a phone to be stuck at home being used as a mini-tablet
@Jahdiel2011 About how long did your international sim unlock last before it relocked on you?
30 days or so