Reboots in DP5 - Nexus 6P Q&A, Help & Troubleshooting

My phone reboots on DP5 whenever the device locks and it's not charging. It happens in safe mode too, and after factory resets. Any advice?
Thanks!

Tiduszk said:
My phone reboots on DP5 whenever the device locks and it's not charging. It happens in safe mode too, and after factory resets. Any advice?
Thanks!
Click to expand...
Click to collapse
It may be far fetched but check and make sure your case is not putting pressure on Power button.

Witek_M said:
It may be far fetched but check and make sure your case is not putting pressure on Power button.
Click to expand...
Click to collapse
Using a live case, complete cutouts for the buttons. Thanks for offering any help though!

Tiduszk said:
Using a live case, complete cutouts for the buttons. Thanks for offering any help though!
Click to expand...
Click to collapse
I am running N preview since March as daily driver. Just looked at up time. Last reboot was after DP5 update. Try flashing official factory image and see if that cures the problem.

Witek_M said:
I am running N preview since March as daily driver. Just looked at up time. Last reboot was after DP5 update. Try flashing official factory image and see if that cures the problem.
Click to expand...
Click to collapse
Is a dirty flash okay, or should I clean flash?

Witek_M said:
I am running N preview since March as daily driver. Just looked at up time. Last reboot was after DP5 update. Try flashing official factory image and see if that cures the problem.
Click to expand...
Click to collapse
Also, will I still get OTAs if I flash it?

Tiduszk said:
Also, will I still get OTAs if I flash it?
Click to expand...
Click to collapse
Clean flash only. Of your device is enrolled on preview program you will receive OTA when it becomes available.

Witek_M said:
Clean flash only. Of your device is enrolled on preview program you will receive OTA when it becomes available.
Click to expand...
Click to collapse
Okay. Thank you! I'll report back with results

Witek_M said:
Clean flash only. Of your device is enrolled on preview program you will receive OTA when it becomes available.
Click to expand...
Click to collapse
Two new developments. The reboots survived two clean flashes (the first time didn't boot for some reason), and the real cause of the reboots is nothing to do with Google play movies; the phone reboots wherever it locks while connected to a carrier network. I however did find a temporary fix for this, just putting my phone into airplane mode whenever I'm not using it, but that is not sustainable for obvious reasons.

Tiduszk said:
Two new developments. The reboots survived two clean flashes (the first time didn't boot for some reason), and the real cause of the reboots is nothing to do with Google play movies; the phone reboots wherever it locks while connected to a carrier network. I however did find a temporary fix for this, just putting my phone into airplane mode whenever I'm not using it, but that is not sustainable for obvious reasons.
Click to expand...
Click to collapse
Try changing or reflashing the radio?

DJBhardwaj said:
Try changing or reflashing the radio?
Click to expand...
Click to collapse
I'll give it a try, where can I get my hands on it?

Tiduszk said:
I'll give it a try, where can I get my hands on it?
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Click to collapse
Radio flash-able image files are present inside every factory image. What radio version are you currently operating on?

DJBhardwaj said:
Try changing or reflashing the radio?
Click to expand...
Click to collapse
I just reflashed "radio-angler-angler-03.72.img"
I'll reply again with whether or not it worked.

Tiduszk said:
I just reflashed "radio-angler-angler-03.72.img"
I'll reply again with whether or not it worked.
Click to expand...
Click to collapse
Good luck. If it doesn't, try radio version 3.61 from the latest MM factory image (MTC20F).

DJBhardwaj said:
Radio flash-able image files are present inside every factory image. What radio version are you currently operating on?
Click to expand...
Click to collapse
It did not fix it. Thanks for your help though.

DJBhardwaj said:
Good luck. If it doesn't, try radio version 3.61 from the latest MM factory image (MTC20F).
Click to expand...
Click to collapse
Is the marshmallow radio compatible with DP5?

Tiduszk said:
Is the marshmallow radio compatible with DP5?
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Click to collapse
Theoretically, it shouldn't harm at all. Kindly wait for someone with more experience on this. Until then, post your query at this thread: http://forum.xda-developers.com/nexus-6p/general/android-n-doesnt-t3332989

DJBhardwaj said:
Theoretically, it shouldn't harm at all. Kindly wait for someone with more experience on this. Until then, post your query at this thread: http://forum.xda-developers.com/nexus-6p/general/android-n-doesnt-t3332989
Click to expand...
Click to collapse
Well, I'll try it tomorrow. The worst that could happen is that I need to do a clean flash again.

Tiduszk said:
Well, I'll try it tomorrow. The worst that could happen is that I need to do a clean flash again.
Click to expand...
Click to collapse
DJBhardwaj said:
Theoretically, it shouldn't harm at all. Kindly wait for someone with more experience on this. Until then, post your query at this thread: http://forum.xda-developers.com/nexus-6p/general/android-n-doesnt-t3332989
Click to expand...
Click to collapse
Unfortunately it did not help, the issue persisted. I then tried to flash all the way back to stock marshmallow, and that didn't work. With Nougat released today, I flashed to it and my phone still reboots. I was able to further isolate the cause though; the phone reboots when it has a mobile data connection regardless of carrier (I tried Sprint, T-Mobile, AT&T, and China Unicom).
I think my only option left is to RMA it again.

Related

Leaked beta Froyo 2.2 update download, instructions, and HelixLauncher user Warnings

There is a thread with this info in it, but it is buried deep in over a hundred pages and I thought the warning for HelixLauncher bared having a new post.
Here is the link to download the update.
http://android.clients.google.com/packages/passion/signed-passion-FRF50-from-ERE27.1e519a24.zip
Looks like that link is dead... here is a mirror
http://dl.dropbox.com/u/113487/signed-passion-FRF50-from-ERE27.1e519a24.zip
And one more just in case the others go down.
http://www.filefactory.com/file/b1chb29/n/update-nexusone-FRF50-signed.zip
Warning!! If you use Helixlauncher, uninstall or remove its defaults. It will go into a Force Close loop, making the phone unusable without booting into recovery again and performing a factory wipe/reset.
How to flash the update, I used these steps and it worked fine, but remember, there is always the possibility to brick the phone.
1. Download file from link up there.
2. Rename the file to update.zip.
3. Note that if you're using Windows and don't have "show file extentsions" turned on in the file explorer you won't see a .zip. Just rename it to "update" (no quotes, of course) because it's already a zipped file.
4. Copy the update.zip file onto your microSD card.
5. With your Nexus One off, hold down the trackball and press the power button.
6. You'll be booted into a white screen with three Android robots on skateboards. Select "Bootloader."
7. On the next screen, select "Recovery."
8. Your phone will reboot, giving you a picture of the Android robot and an exclamation point inside a triangle.
9. Now press the power button and volume up button at the same time. It could take a couple of tries.
10. Now (using the trackball this time) choose "Apply sdcard:update.zip" and let things run their course.
Taken from the update-1 instructions on:
http://www.androidcentral.com/how-ma...your-nexus-one
Also, I don't think my phone rebooted own its own after the update. After a minute or two, I tried hitting power and power+vol up to get the menu and reset manually. During that time it reset and booted up fine. So I say give it a few minutes before trying to reboot after the update finishes.
Edit: a ton of threads have popped into existence about froyo, but I didn't see any with early warnings about Helixlauncher.... ah well, maybe this post can be helpful for someone out there.
Edit 2: From what I am seeing, AT&T phones are on a different build of Android than the T-mobile N1. Seems like if you have an AT&T version you are out of luck for right now. This update was meant for the demo devices given to the Press outlets around launch, before the AT&T phone existed.
thanks for this, just a quick question.
Is this ok to use on a nexus one in england? it's not usa only or something is it?
thanks
Can it be flashed over Cyanogen? I read somewhere that it couldn't...
shrub said:
thanks for this, just a quick question.
Is this ok to use on a nexus one in england? it's not usa only or something is it?
thanks
Click to expand...
Click to collapse
If it is a US update then using it on a nexus one in England might not be a good idea, but I doubt it would hurt the phone, but some things might not work right.
St.Jimmy! said:
Can it be flashed over Cyanogen? I read somewhere that it couldn't...
Click to expand...
Click to collapse
You have to be back to stock recovery, so best to follow the directions in this thread. -> http://forum.xda-developers.com/showthread.php?t=686593
you made my day, man. Downloading...
Marine6680 said:
If it is a US update then using it on a nexus one in England might not be a good idea, but I doubt it would hurt the phone, but some things might not work right.
You have to be back to stock recovery, so best to follow the directions in this thread. ->
I flashed it over cyanogen 5.0.7 Test2 and it worked without any problem. Just helixlauncher is going nuts
Click to expand...
Click to collapse
Yeah I had to do a wipe when Helixlauncher went nuts on me, but Android restored all my apps for me lol.
Re: Official Froyo 2.2 update download, instructions, and HelixLauncher user Warnings
So...can we reinstall helixlauncher safely after updating? Just want to make sure
naynada said:
So...can we reinstall helixlauncher safely after updating? Just want to make sure
Click to expand...
Click to collapse
Not sure if Helixlauncher will already work with Froyo
i keep gettin installation aborted
Ritmjunk said:
Marine6680 said:
If it is a US update then using it on a nexus one in England might not be a good idea, but I doubt it would hurt the phone, but some things might not work right.
You have to be back to stock recovery, so best to follow the directions in this thread. ->
I flashed it over cyanogen 5.0.7 Test2 and it worked without any problem. Just helixlauncher is going nuts
Click to expand...
Click to collapse
Wait what?!?! Your saying it works just flashing over CM? Iv read all day that you have to go back to stock.. Have you tried/know if it works over 5.0.6?
Click to expand...
Click to collapse
Crime843 said:
i keep gettin installation aborted
Click to expand...
Click to collapse
I cant find it in the market anymore .....
johanove said:
Ritmjunk said:
Wait what?!?! Your saying it works just flashing over CM? Iv read all day that you have to go back to stock.. Have you tried/know if it works over 5.0.6?
Click to expand...
Click to collapse
I'm not joking really. I flashed it over cyanogen 5.0.7 TEST 2 and my N1 is working fine. I'm from Belgium and bought the N1 in U.K.
Click to expand...
Click to collapse
Ritmjunk said:
johanove said:
I'm not joking really. I flashed it over cyanogen 5.0.7 TEST 2 and my N1 is working fine. I'm from Belgium and bought the N1 in U.K.
Click to expand...
Click to collapse
Ok I assume you used Paul's release then?
Click to expand...
Click to collapse
johanove said:
Ritmjunk said:
Ok I assume you used Paul's release then?
Click to expand...
Click to collapse
Jeeee yes, sorry .... I just saw the header and this topic is about the official release/download. Indeed I used Pauls release..... sorry my mistake.
Click to expand...
Click to collapse
naynada said:
So...can we reinstall helixlauncher safely after updating? Just want to make sure
Click to expand...
Click to collapse
Ritmjunk said:
Not sure if Helixlauncher will already work with Froyo
Click to expand...
Click to collapse
Yeah I'm thinking the new update broke it, helixlauncher is integrated much deeper into th OS than most apps, so it would be more vulnerable to even small changes
Crime843 said:
i keep gettin installation aborted
Click to expand...
Click to collapse
I read somewhere, that another person had the same issue. Are you using stock recovery? Also, are you on the latest 2.1 update 1? I'm not sure the issue really. Try a search of the other threads, see if there is a solution.
same here... tried it twice with installation aborted each time. Redownloaded the file... renamed and copied to the sd card again.... same results.
Ritmjunk said:
johanove said:
Jeeee yes, sorry .... I just saw the header and this topic is about the official release/download. Indeed I used Pauls release..... sorry my mistake.
Click to expand...
Click to collapse
Cool, ill give it a try then. Thanks for your quick response!
Click to expand...
Click to collapse
Can someone post a link to HelixLauncher? Can't find it in the Market.
Thanks!
about the HELIXLAUNCHER:
there is NO NEED FOR WIPING everything! i had the same problem after updating and these force kills were really anoying.
here's what you have to do
1. remove your sim card (necessary because other wise your phone will reboot in safe mode - don't ask me why, but it did)
2. get into safe mode: (menu button long press while the X flashes on the load, give it a few tries, it vibrate long if it works)
3. delete helix
4. reboot
5. pray and thank me ;-)
worked for me!

[Q] Phone reboots or restarts randomly?

i have the sprint version, bought it brand new and did not root or anything at all of that nature but if changing songs or on youtube the phone will reboot for no reason, happens up to six times a day, two being the least. Is there a way i can fix it myself?
Tylerthatruth said:
i have the sprint version, bought it brand new and did not root or anything at all of that nature but if changing songs or on youtube the phone will reboot for no reason, happens up to six times a day, two being the least. Is there a way i can fix it myself?
Click to expand...
Click to collapse
Usually random reboots is a kernel issue. But since you have not rooted/flashed anything (I assume) than I would either take the phone back to where you bought it and try to get a re-flash or replacement. If taking it back in is not an option I would do a factory reset on the phone and run it full stock (try not to install any apps/themes) for a day or so and see if the reboots happen. You could also try flashing back stock image via Odin. If none of that works it might be hardware issue.
i have already reset more than 5 times and waited for a while only using apps already on the device, so where would i get the stock image?
Tylerthatruth said:
i have already reset more than 5 times and waited for a while only using apps already on the device, so where would i get the stock image?
Click to expand...
Click to collapse
I originally followed this thread when i had bricked my phone.
http://forum.xda-developers.com/showthread.php?t=2277480
shotty53 said:
I originally followed this thread when i had bricked my phone.
http://forum.xda-developers.com/showthread.php?t=2277480
Click to expand...
Click to collapse
I have the same issue
l3et9jwh2000 said:
I have the same issue
Click to expand...
Click to collapse
my phone wont let me wipe the cache partition either, help?

Phone restarts when calling someone or getting call.

Hello,
I don't know why this is happening to my phone. I recently got this phone. I rooted it but it is a stock flash. I only keep apps that I need and disable everything else. However, about 50% of the time, any calls that I get, as soon as I accept it, it's restarts. Also, Whenever I am making a call, the phone goes dark, never comes back on to cancel a call or something and restarts if no one picks up. If someone picks up, the screen goes back on.
What gives?
rationalthinker1 said:
Hello,
I don't know why this is happening to my phone. I recently got this phone. I rooted it but it is a stock flash. I only keep apps that I need and disable everything else. However, about 50% of the time, any calls that I get, as soon as I accept it, it's restarts. Also, Whenever I am making a call, the phone goes dark, never comes back on to cancel a call or something and restarts if no one picks up. If someone picks up, the screen goes back on.
What gives?
Click to expand...
Click to collapse
Most probably ROM problems. Try changing the ROM.
abaaaabbbb63 said:
Most probably ROM problems. Try changing the ROM.
Click to expand...
Click to collapse
But it's a stock ROM. I didn't even install any other ROM.
rationalthinker1 said:
But it's a stock ROM. I didn't even install any other ROM.
Click to expand...
Click to collapse
Yeah, but system errors can occur, like a file being corrupted. This is solved by reflashing the system partition.
abaaaabbbb63 said:
Yeah, but system errors can occur, like a file being corrupted. This is solved by reflashing the system partition.
Click to expand...
Click to collapse
Hey, can you provide me a link or a tutorial on how I can do that?
Thank you.
rationalthinker1 said:
Hey, can you provide me a link or a tutorial on how I can do that?
Thank you.
Click to expand...
Click to collapse
You just take your ROM (Be sure it's the exact version you have installed), and flash it from recovery, without wiping anything.

PLZ HELP!! Nexus 6p keeps booting into TWRP menu

Today and after deciding to simply restart my Nexus 6P, it booted into TWRP menu, I tried to reboot again, but no luck. can someone please help?
is there a way to get off the TWRP menu and boot my phone normally?
Note: The root used to simply work fine for about a month now.
Did you take an update? Rom details? You basically said you stuck a fork in a microwave and it sparked.
Gytole said:
Did you take an update? Rom details? You basically said you stuck a fork in a microwave and it sparked.
Click to expand...
Click to collapse
Rooted my phone, and it was working fine for about a month, I done nothing unusual, All i did is restart my phone and it went to the TWRP menu, thats all. Im stuck there now.
I don't recall doing an update or whatever. Im using "BETA-SuperSU-v2.67-20160121175247.zip"
Any Idea how to get off the TWRP menu and boot my phone normally? Please help
MahmoudEMH said:
Any Idea how to get off the TWRP menu and boot my phone normally? Please help
Click to expand...
Click to collapse
Have you tried wiping the caches and/or data? Have you tried reflashing whatever ROM you're using? Have you tried flashing the factory images with fastboot?
Heisenberg said:
Have you tried wiping the caches and/or data? Have you tried reflashing whatever ROM you're using? Have you tried flashing the factory images with fastboot?
Click to expand...
Click to collapse
Yes to each one of those questions.
MahmoudEMH said:
Yes to each one of those questions.
Click to expand...
Click to collapse
I will have to call you out here buddy. If you have indeed tried to flash all factory images, you won't even have TWRP in the first place.
Go to this wonderful guide by the wonderful @Heisenberg, and scroll down to "10. How To Flash The Factory Images (And Return To Stock)". You will find very clear instruction on how to return your phone to its factory stock state. This will most likely get rid of the problems you're facing.
MahmoudEMH said:
Yes to each one of those questions.
Click to expand...
Click to collapse
If you had flashed the full factory images I don't see how it's possible at all to be in your current situation. Explain how you flashed them, and exactly what you flashed please.

Need an LS997 tester for my NSS5.5 ROM and kernel

Hello, I am uploading my MOD ROM and kernel for Sprint. A previous attempt failed, and I just learned that the boot.img I had received was not the actual stock Sprint ROM, so the RAMdisk did not work.
Need someone, or some people to test, so I can make an official post in the ROM section.
As always, I recommend doing a full backup in TWRP to be able to restore to if the ROM does not work.
Also, Titanium Backup is the go-to app to backup your apps (do not backup system apps, only apps that you yourself have downloaded).
Must be on the latest TWRP. Must be fully decrypted. Do a clean flash.
Here is the latest test. I believe it should be fine. Static boot will remain since you have a bootloader not made for your device.
(reuploading, old zip would not flash due to a typo)
Updated, fixed link : https://mega.nz/#!LdkglIyY!8xJVm_1tTNwfrItn-t1n9bq4ZPginAL-DpW07hMwj8o
Tilde88 said:
As always, I recommend doing a full backup in TWRP to be able to restore to if the ROM does not work.
Also, Titanium Backup is the go-to app to backup your apps (do not backup system apps, only apps that you yourself have downloaded).
Must be on the latest TWRP. Must be fully decrypted. Do a clean flash.
Here is the latest test. I believe it should be fine. Static boot will remain since you have a bootloader not made for your device.
https://mega.nz/#!bUlE1RRa!Owuf3BVtZ...Gq8iNcSBRbe4bw
Click to expand...
Click to collapse
what is the decryption key? it will not allow me to download it without it.
ruthlessnature said:
what is the decryption key? it will not allow me to download it without it.
Click to expand...
Click to collapse
whoops
Tilde88 said:
whoops
https://mega.nz/#!bUlE1RRa!Owuf3BVtZ3Hlm96b5jVPGDZZP7gsMGq8iNcSBRbe4bw
Click to expand...
Click to collapse
thanks gonna download now and give it a go I will report back as soon as I can.
ruthlessnature said:
thanks gonna download now and give it a go I will report back as soon as I can.
Click to expand...
Click to collapse
hold on. i gotta reupload... there was a typo in the script >.> my bad
Tilde88 said:
hold on. i gotta reupload... there was a typo in the script >.> my bad
Click to expand...
Click to collapse
Ok let me know when it's good to go.
Sent from my iPhone using Tapatalk
ruthlessnature said:
Ok let me know when it's good to go.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Here is the updated link
Sorry about that!
https://mega.nz/#!LdkglIyY!8xJVm_1tTNwfrItn-t1n9bq4ZPginAL-DpW07hMwj8o
Tilde88 said:
Here is the updated link
Sorry about that!
https://mega.nz/#!LdkglIyY!8xJVm_1tTNwfrItn-t1n9bq4ZPginAL-DpW07hMwj8o
Click to expand...
Click to collapse
I have not been able to get it to boot up. it stays stuck on the static screen? I tried 3 times and did a full wipe all 3 times.
ruthlessnature said:
I have not been able to get it to boot up. it stays stuck on the static screen? I tried 3 times and did a full wipe all 3 times.
Click to expand...
Click to collapse
How long are you waiting? First boot takes about 15 mins.
You still have to do whatever the static boot fix is.
Tilde88 said:
How long are you waiting? First boot takes about 15 mins.
You still have to do whatever the static boot fix is.
Click to expand...
Click to collapse
I waited awhile id say atleast 30 min each time. it never gets to the point where I can shut off the screen to do the static fix. I'm in the process of trying again I will let it sit for awhile longer and see what happens.
Still couldnt get it to boot not sure why.
I locked up too. It happens just about a second into the boot animation. I can see maybe colored balls swirling and then some light text starts to fade in right in the center of the screen then it locks up. Pulled the battery and booted it up a 2nd time just in case but it also locked up and never finished. Gave it 30 minutes the first time and 15 on the second boot attempt.

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