Hi
I leave in israel, i have htc-9500 (wallaby) and i installed the unlock
software from this site.
In Israel, we have 2 main companies that use GSM network
the first is "CELLCOM" and the other is "ORANGE".
when i put SIM CARD of Orange, everything was ok !
when i put SIM CARD of Cellcom, the mobile can not find the network.
both companies use GSM network with 900/1800 band.
What is the problem ?
Why is it work with one company and did not work with the other ?
Thank you very much
Well may be its still locked to ORANGE or your other sim is no good.
Hard to tell based on what little info you have given.
i made few phone calls from
the ORANGE sim card...
and with the CELLCOM sim card it did not find the network.
the sim card of cellcom is good it work on nokia 6100
thx
my HTC P3600 was purchased in the UK and was locked on the Orange network. I got it unlocked before moving to Canada to study. I purchased a sim card from one of the GSM mobile operators (Fido). But when I insert the sim card into my phone it shows me as roaming and the network also charges me roaming service rates even though I am not in a roaming area.
I upgraded the ROM from WM5 to WM6.1 and still the the problem is not fixed.
I also used the sim and CID unlocker (http://pof.eslack.org/trinity-unlocker/) to "reunlock" it but that also didn't work.
Can anyone help me out here. I love my phone and would like to use it instead of getting another one.
So please whatever suggestions you have would be welcomed.
thanks in advance
Hi again,
Now I've managed to unlock my Orange branded OSF and flash the SwedishSpring rom, I've been trying out different UK SIM cards.
Orange and T-Mobile work fine. Problem comes with 2 of the SIM cards I've tried from smaller networks:
TalkMobile - use Vodafone network
Tesco Mobile - use O2 network
For first 5 minutes there is a weak signal and then signal is lost completely only to come back weakly very intermittently.
Going into settings>network providers and trying to connect automatically to a network generates a message saying something like 'the network cannot register this SIM'. There is a list of the big networks (O2, Orange, T-Mobile, Vodafone and 3) and trying to connect to the 'parent' network fails.
The only thing in common with Talk Mobile and Tesco Mobile is that they 'piggyback' onto another network. There is no problem with the Orange and T-Mobile SIMs as I presume being in the list of providers means those SIMs connect without difficulty. The Talk Mobile and Tesco Mobile SIMs presumably try to connect to thier respective 'parent' network and fail once network recognises it isn't an O2 or Vodafone SIM?
The Talk Mobile and Tesco Mobile SIMs work fine in other phones, so not quite sure what's going on. Technical support at Tesco were useless saying, you have unlocked your phone in a non-legitimate way, therefore you can't expect our SIM to work properly (despite the T-Mobile and Orange ones working OK!)
I'm sure one of the tech/gurus/wizards here can provide more useful suggestions and help compared to the Tesco technical support department
Look forward to hearing your thoughts and if anyone else has experienced similar problems and how they solved them.
Thanks
PS. same problem exists even with the original stock Orange ROM prior to flashing FroYo rom.
From what you've mentioned, it sounds like your blade may not be unlocked.
I say this because since Orange & T-mobile merged as Everything Everywhere, their sims can be used to switch on to each others networks on locked devices.
Which method did you use to unlock your blade if I may ask?
Hi All
OK... for years I have been using an S4 and been really pleased with it (UK model i9505 SIM locked to EE Network).
Recently I was given a Note3, so have been using this with my EE Sim and left the S4 sitting in a drawer for a few weeks.
This week I ported my number from UK EE to UK Vodafone - so the original contract SIM which I had in my S4 is no longer available to try as it has been disconnected!
Anyway - I sold my S4 to a friend for her son for Xmas and I thought I should wipe it before giving it to her. I had Android 4.4.2 with CWM and also had CerberusApp rolled in the ROM so when a factory reset/wipe was done CerberusApp would still be there. However after doing a wipe I inserted a PAYG EE SIM and it says no service and shows a no entry sign on the top bar. When I put in a Vodafone PAYG SIM or O2 PAYG SIM it shows strength of signal (i.e. no 'no entry' sign) but says that the phone is network locked - which is correct!
But I cant work out why the EE SIM (which is the correct network) wont work. I have tried the EE PAYG SIM in my unlocked Note3 and it all works OK - so I know it cant be a SIM problem.
In desperation I upgraded the O/S to Android 5.0 using Kies and all seems OK but still the same problem. I have checked the IMEI is all OK (*#06#) and its all good - so I am lost why this wont work. Its almost as though the phone has been barred on EE - but its my phone, bought from a work colleague, so not reported lost etc so there is no reason it should be barred.
Can anyone throw in some ideas, or even let me know if there is a way to remove carrier lock on the S4 without doing it through the carrier as my colleague is not with EE now either, so I will struggle to get them to unlock it.
Additional info:
Wireless works fine
IMEI Number shows correct
No SIM/non EE SIM inserted - says not registered on network but see signal strength on top bar
EE SIM inserted (correct for carrier lock) - get a no entry sign and no signal strength on top bar
Model - GT-i9505
O/S - 5.0.1
BB - I9505XXUHOD7
Build - LRX22C.I9505XXUHOD7
Any help would be great as if I cant get it working I will need to go buy one for my friends son before Xmas as I have had and spent the money
Thanks in advance
S
Bump... anyone got any ideas?
I am currently in India, and trying to use my Essential PH1 with a Vodafone India 4G sim card. The SIM is not registering with the phone, and I am unable to get any network. I keep getting the message "your SIM is not allowed to use this network". I have tried contacting the local service center, but they tell me that the handset settings need to be changed. The same SIM works well with other phones in India.
I am using a Vodafone India 4G sim.. its a 'postpaid' connection (if that matters). When I manually select the network, all the available networks are listed, when I select "choose automatically", a message pops up "already registered on the network", but i dont get any signal.
When I manually try to select Vodafone IN from the list, pop up message says "your SIM is not allowed to use this network"
I have checked with Vodafone customer care, and they are sure its a phone config issue.
The same SIM works perfectly fine in any other handset. (Currently running the same SIM in Nexus 5)
Since this phone has not been launched in India yet, there is no technical knowledge or troubleshooting database available locally. Would you be able to help me with the correct settings so that the I can continue using the phone in India?
HI
I am having the same Issue with my phone, just bought it from US. indian SIMS not registering, were you able to find a solution for this?
Thanks
No.. not yet. The Essential customer care was supposed to get back, but they are not responding since the last couple of days. Do keep in touch if you are able to find a solution...
rahuljj said:
HI
I am having the same Issue with my phone, just bought it from US. indian SIMS not registering, were you able to find a solution for this?
Thanks
Click to expand...
Click to collapse
Hi
Received an OTA today for the device, Airtel and Vodafone are now registering ,. Jio is not able to register.
Cheers
I'm having a similar problem in Japan with Softbank, which ironically bought Sprint - the sole carrier of the phone in the USA.
There is no signal at all, and when selecting Softbank manually from the list of carriers, an error message stating it can't authenticate on the network popped up.
I faced the same issue a week ago, with both Airtel and Jio not registering the device on their networks. Yesterday, I booted up the phone again, installed the OTA, and was on my way to the Airtel store to talk about it. When I put in my SIM and turned it on, it got a signal and LTE data. I didn't try the same with Jio.
The most likely reason for the phone not being detected initially is that Essential has just one SKU, as far as I know, with all IMEIs of the 99x series. That's the typical IMEI series for Verizon and Sprint in the US, which are CDMA networks. Most other GSM IMEIs are of the 35x series.
I had planned to contact Essential support about this, but I didn't get down to it. I'm not sure what exactly made it work the second time. Maybe the OTA update changed something, or maybe Airtel took a while to auto-register (whitelist) the IMEI of this phone after it first detected it being used with a legitimate Airtel SIM. Regardless, it works just fine now.
NOTE: After I was able to get a signal, I could see the LTE symbol with no internet connectivity. I changed the preferred network type to "Global" in Settings and then it worked just fine. The default setting of LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA didn't allow data, only calls and SMS.
Yes am too facing same problem with essential PH1
used all operator Indian 4g / 3g sim card
even cdma also ...no result ...no network
Product Name -Mata
Variant Openus
Baseband 2.0.c4-M1.2
Secure boot Yes
Device State Locked
anyone some clue ???
regards,
When using outside of the U.S.A change network type to Global. Secondly insert the Sim (with the phone turned off). You should receive service when you turn the device on. In case you don't, give it a moment.
I had to replace my Sim as a last resort and then it worked without a problem.
Good luck.
-Nav
https://www.reddit.com/r/essential/comments/761q61/reliance_jio_india_coverage_works/
Can you please test it for jio sim also
Hi,
I am planning to import the unlocked essential phone from USA. Can you please check and confirm if it works with jio sim or not. As my primary sim is on jio.
Thanks
Riyaz
sashank said:
I faced the same issue a week ago, with both Airtel and Jio not registering the device on their networks. Yesterday, I booted up the phone again, installed the OTA, and was on my way to the Airtel store to talk about it. When I put in my SIM and turned it on, it got a signal and LTE data. I didn't try the same with Jio.
The most likely reason for the phone not being detected initially is that Essential has just one SKU, as far as I know, with all IMEIs of the 99x series. That's the typical IMEI series for Verizon and Sprint in the US, which are CDMA networks. Most other GSM IMEIs are of the 35x series.
I had planned to contact Essential support about this, but I didn't get down to it. I'm not sure what exactly made it work the second time. Maybe the OTA update changed something, or maybe Airtel took a while to auto-register (whitelist) the IMEI of this phone after it first detected it being used with a legitimate Airtel SIM. Regardless, it works just fine now.
NOTE: After I was able to get a signal, I could see the LTE symbol with no internet connectivity. I changed the preferred network type to "Global" in Settings and then it worked just fine. The default setting of LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA didn't allow data, only calls and SMS.
Click to expand...
Click to collapse
---------- Post added at 02:51 AM ---------- Previous post was at 02:48 AM ----------
Hi,
I am planning to import the unlocked essential phone from USA.
And my primary sim is JIO
Can you please check and confirm if it works with jio sim or not.
Will the essential phone support volte
Thanks
sashank said:
I faced the same issue a week ago, with both Airtel and Jio not registering the device on their networks. Yesterday, I booted up the phone again, installed the OTA, and was on my way to the Airtel store to talk about it. When I put in my SIM and turned it on, it got a signal and LTE data. I didn't try the same with Jio.
The most likely reason for the phone not being detected initially is that Essential has just one SKU, as far as I know, with all IMEIs of the 99x series. That's the typical IMEI series for Verizon and Sprint in the US, which are CDMA networks. Most other GSM IMEIs are of the 35x series.
I had planned to contact Essential support about this, but I didn't get down to it. I'm not sure what exactly made it work the second time. Maybe the OTA update changed something, or maybe Airtel took a while to auto-register (whitelist) the IMEI of this phone after it first detected it being used with a legitimate Airtel SIM. Regardless, it works just fine now.
NOTE: After I was able to get a signal, I could see the LTE symbol with no internet connectivity. I changed the preferred network type to "Global" in Settings and then it worked just fine. The default setting of LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA didn't allow data, only calls and SMS.
Click to expand...
Click to collapse