Hi there,
after writing an SMS, I wondered about all my messages got deleted automatically. Additionaly to this, the whole call log was erased at the same time.
Luckily I did an backup so I could restore nearly all of them. But this really sucked. Hope, it will not happen again.
So anybody of you knows what could have caused this? I obviously disabled the option in the stock sms app to delete old messages.
Normally I'm using Handcent SMS on CM 5.0.8...
Thanks for your help =)
hey guys...
though dhd is the best phone i ever had (have iphone,samsung galaxy tab,nokia 900, htc wildfire, se x10i, bb 9780) but i have few problems wanted to know their solution asap...
1. once i create a contact, after few days it by slf make 4-5 duplicate contact...i m really annoyed with this...cz i have to delete them again and again...
2. if a sms conversation is going on...when i reply to sms, and when the person replies me again....his sms is shown before my sms as if he sent me 2 msgs n then i replied...this also annoyes me a lot....its hard to find when the sms came...
3. the worst of all.... in the call history or in contacts or anywhere...sometimes when i touch the dial button after selecting the call...nothing happens....and suddenly after 4-5 it will call that person....damn...many time it happened to me that it called someone whom i wanted to call very urgently...but it never do so....then suddenly it calls....though dhd is very responsive...but i cant figure y it happens...
plz help me guys...i wanna know the solution of all these problems...
thnks....
n yeah m on the latest 1.84.720.3
with kernel 2.6.32.2
I've heard of those issues before with 1.72/74 but not 1.84.
Have you tried a factory reset?
i did....bt m trying once more.....lets c what happens aftr it...
the problem seems to be there only...nothing changed...even after factory reset...my contacts and sms are there....applications are downloaded again...and its giving me the option to link contact...when i likn them its like 8-9 same contact in one......i think factory reset doesnt make it new...what can be done now??
aniketsharma9865 said:
hey guys...
though dhd is the best phone i ever had (have iphone,samsung galaxy tab,nokia 900, htc wildfire, se x10i, bb 9780) but i have few problems wanted to know their solution asap...
1. once i create a contact, after few days it by slf make 4-5 duplicate contact...i m really annoyed with this...cz i have to delete them again and again...
2. if a sms conversation is going on...when i reply to sms, and when the person replies me again....his sms is shown before my sms as if he sent me 2 msgs n then i replied...this also annoyes me a lot....its hard to find when the sms came...
3. the worst of all.... in the call history or in contacts or anywhere...sometimes when i touch the dial button after selecting the call...nothing happens....and suddenly after 4-5 it will call that person....damn...many time it happened to me that it called someone whom i wanted to call very urgently...but it never do so....then suddenly it calls....though dhd is very responsive...but i cant figure y it happens...
plz help me guys...i wanna know the solution of all these problems...
thnks....
n yeah m on the latest 1.84.720.3
with kernel 2.6.32.2
Click to expand...
Click to collapse
For the SMS problem use a non-stock sms app. Download GoSMS Pro or Handcent SMS. Do not uninstall the stock app but just take out the notification from stock app. I'm using GoSMS and it's better than stock IMO. You can for example backup your SMS to sd with it.
You could also try to use another dialer to correct the call problem. Go Dev team has also Go Contacts that provides you with Go Dialer. I'm using these also
For the contact thing. Have you tried to take off the Syncing of contacts from Accounts&Syncing?
Have you thought about installing a custom rom? There's nothing wrong with your phone, those are plain software issues...
Sent from my Desire HD using XDA App
well i dont want to install any custom rom...ill spent a whole day in rooting it thn a new update is gonna be available very soon...thn again ill come to custom rom...that seems to b a complete waste of time...
I had the same issue with the contacts, but once I deleted the duplicates (and not transferring from the old phone since they were already backed up on my google account)
select to view and take off SIM contacts. clears up a lot of the duplicates issues.
Search sms time fix in the market, when installed set it to use phone's time.
fixes the issue. The new 2.36 ruu doesnt fix the time issue.
The DHD will try to merge all your contacts from all your linked accounts. I had a similar problem as HTC Sense for Facebook and Twitter will run alongside the Facebook and Twitter apps. You need to check sync to make sure you don't duplicate accounts. Remove the duplicate accounts could help your problem.
Sent from my Desire HD using XDA App
MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....
Has anyone found a way to back up all your texts, including those sent or received using Advanced Messaging?
I've discovered that all the apps that I've tried so far can't "see" texts that were sent or received using Advanced Messaging. This includes:
- SMS Backup+
- SMS Backup and Restore
- GO SMS Pro
The only thing that does work is the built-in AT&T Messages Backup & Sync service, but that only keeps the last 90 days of messages.
I'm looking for a way to back up all my messages so I can do a factory restore on my AT&T Galaxy S7 because it's running really badly after the Nougat update (eating up my battery like it's candy).
Thank you!
paleG said:
Has anyone found a way to back up all your texts, including those sent or received using Advanced Messaging?
I've discovered that all the apps that I've tried so far can't "see" texts that were sent or received using Advanced Messaging. This includes:
- SMS Backup+
- SMS Backup and Restore
- GO SMS Pro
The only thing that does work is the built-in AT&T Messages Backup & Sync service, but that only keeps the last 90 days of messages.
I'm looking for a way to back up all my messages so I can do a factory restore on my AT&T Galaxy S7 because it's running really badly after the Nougat update (eating up my battery like it's candy).
Thank you!
Click to expand...
Click to collapse
Before you reset anything try to fix your battery drain issue using my debloat it also can fix heat issues too methodhttps://forum.xda-developers.com/att-galaxy-s7/how-to/samsung-galaxy-s7-debloat-att-t3569906
paleG said:
....
Click to expand...
Click to collapse
My dad just went through this after a really bad Nougat experience.. He didn't find anything after an hour of research. There was one app that said it would do it, but after he flashed back to MM, the app said it couldn't restore the text messages.
You have root? If you did, you could use Titanium Backup
Solution to missing advanced messaging messages from text (sms) backups.
I've got a solution.
Try "legal text collector"
Worked for me and the dev was totally responsive, and helped fix a couple bugs the same day.
10k messages backed up!
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
Click to expand...
Click to collapse
Its a whatsapp bug search Google for fixes.
scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
Click to expand...
Click to collapse
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?
Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
aswinkr77 said:
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?
Click to expand...
Click to collapse
scorpienez said:
Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
Click to expand...
Click to collapse
This seems odd. If the messages too were disappeared, then it was a whatsapp bug. But your case is different.
Have you tried reinstalling WhatsApp and restoring backups?
Have you searched the Whatsapp folder??
If you all these fails, try contacting whatapp.
If you want to use your medias(just a temporary solution only) then i recommend you to use any file recovery apps(Dumpster, DigDeep, Restore Image, etc).