Hello,
I bought the unlocked Moto G4 from best buy last week to use with ATT. I started the phone initially without any sim card in it. Next time i restarted i put in the sim card and it detected as att sim card and everything seems to work until when I notice that when i am in my office building I only see H and not 4G LTE. I had Nokia 640 earlier which was ATT go phone and i was getting 4G LTE on it in my office building. And I have also got LTE earlier on other phone in same building. I checked the APN settings and they looked ok since I am getting 4G LTE at most of the places. chatted/talked to ATT and they are of no help, they are saying that since its not ATT and unlocked phone, there is no guarantee that you will get lte everywhere and may be the antenna could be weak on the phone. But I am just not sure if I got a faulty piece or what. Since even the lower end lumia 640 was giving me lte in my office building. I am not sure if I should just return and get another piece or just return it for this issue.
Any help is much appreciated..
There are several good apps on Play that show you cell signal strengths and such. Do a search in Play for "cell signal info" and try one of those apps. It will at least give you a place to start and a comparison tool to compare phones.
Sent from my SM-T530NU using XDA-Developers mobile app
I own a G3 and a Moto X Pure, I am on AT&T and have noticed the past few days LTE seems very... umm, weak I guess... at least in the Minneapolis/St Paul area, and my phone was falling back to HSPA+ way more often than "normal" this week (I travel here every week). I thought I was crazy but maybe there is more too it than that. I do know that AT&T has been doing lots of upgrades recently and rolling out LTE-A, or at least some kind of LTE upgrade, in some areas. Back home my LTE speeds consistenyl went from 20Mbps to 70Mbps down and 5Mbps to 25Mbps up in the last couple of weeks.
Best thing to do would be get a signal strength app, like LTE Discovery or Network Signal Info, and compare it to another phone on the same carrier in the same area and band (LTE Discovery will tell you the LTE Band you are using). Remember that not all phones report it the same, it can be wildly different, but it might give you some insight.
My point is, it may not be your hardware... and Moto's in general are known for really good signal reception. Just do some due diligence before returning it, but if you feel it is hardware, but all means exchange it.
thanks guys..will try it out..
Maybe I am being paranoid, but sometimes I wonder if cell carriers some how optimize their LTE signal to work better with their own phones. I have noticed this on T-Mobile when I always seem to get a stronger signal with a T-Mobile branded phone than with a third party unlocked device.
heap1 said:
Maybe I am being paranoid, but sometimes I wonder if cell carriers some how optimize their LTE signal to work better with their own phones. I have noticed this on T-Mobile when I always seem to get a stronger signal with a T-Mobile branded phone than with a third party unlocked device.
Click to expand...
Click to collapse
LOL... No, carriers have the ROM modified to make the icon show more bars on their subsidized phones. They can't actually throttle 3rd party phones on the same plan as a carrier branded ones, legally at least.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
LOL... No, carriers have the ROM modified to make the icon show more bars on their subsidized phones. They can't actually throttle 3rd party phones on the same plan as a carrier branded ones, legally at least.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
That's what I thought., although I still wonder why I usually get a better LTE signal with T-Mobile branded phones. This seems to be especially noticeable since I have upgraded to Marshmallow. Recently, I have or have owned a T-Mobile LG G4, an LG G3, an Axon Pro, and a Moto X Pure. As a rule I have noticed the signal strength being stronger on the T-Mobile branded phones.
heap1 said:
That's what I thought., although I still wonder why I usually get a better LTE signal with T-Mobile branded phones. This seems to be especially noticeable since I have upgraded to Marshmallow. Recently, I have or have owned a T-Mobile LG G4, an LG G3, an Axon Pro, and a Moto X Pure. As a rule I have noticed the signal strength being stronger on the T-Mobile branded phones.
Click to expand...
Click to collapse
Actual signal strength or the icon? LTE Discovery usually shows the truth...
Sent from my XT1575 using Tapatalk
This is based on readings from LTE Discovery, not the number of bars the phone is displaying. I suppose you could also come to the conclusion that LG phones have a stronger radio signal than other phones.
I'm having the same problem with both of my g4's in my area and seattle international airport... if it's not working there... then where will it work?
kevin347 said:
Hello,
I bought the unlocked Moto G4 from best buy last week to use with ATT. I started the phone initially without any sim card in it. Next time i restarted i put in the sim card and it detected as att sim card and everything seems to work until when I notice that when i am in my office building I only see H and not 4G LTE. I had Nokia 640 earlier which was ATT go phone and i was getting 4G LTE on it in my office building. And I have also got LTE earlier on other phone in same building. I checked the APN settings and they looked ok since I am getting 4G LTE at most of the places. chatted/talked to ATT and they are of no help, they are saying that since its not ATT and unlocked phone, there is no guarantee that you will get lte everywhere and may be the antenna could be weak on the phone. But I am just not sure if I got a faulty piece or what. Since even the lower end lumia 640 was giving me lte in my office building. I am not sure if I should just return and get another piece or just return it for this issue.
Any help is much appreciated..
Click to expand...
Click to collapse
AlexanderJohn said:
I'm having the same problem with both of my g4's in my area and seattle international airport... if it's not working there... then where will it work?
Click to expand...
Click to collapse
Yeah well I ended up keeping the phone. Someone else in the same building also reported lower quality signal with even Iphone and moto g4, all other areas we are getting lte so guess, i took my chances.
AlexanderJohn said:
I'm having the same problem with both of my g4's in my area and seattle international airport... if it's not working there... then where will it work?
Click to expand...
Click to collapse
Using "nxtgenphone" APN? Sometimes LTE doesn't work unless you do
Sent from my Motorola XT1575 using XDA Labs
I ended up calling att and they provisioned my line for lte. Fixed both phones.
Sent from my SM-N900V using Tapatalk
Related
Compared to other phones you have had? Im tired of samsung and their crappy radios that cant hold a good 4g connection. On verizon btw
Sent from my SCH-I545 using Tapatalk 2
Cowbell_Guy said:
Compared to other phones you have had? Im tired of samsung and their crappy radios that cant hold a good 4g connection. On verizon btw
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
I'm on Verizon. My signal strength is above what my lg g2 was. Pulled 61 down where I never could with g2 in same area.
Sent from my Kick A$$ MOTO X
That's why i don't buy Samsung phones. One guy stated in another thread he was keeping 4g in his basement and never had on previous phones. Sounds good to me.
Sent from my VK810 4G using Tapatalk
We have similiar thread here: http://forum.xda-developers.com/moto-x-style/help/signal-issues-t3199760
Anyway, good to know there are no real issues about it.
I'm having horrible LTE speeds
Sent from my XT1575 using Tapatalk
i currently have the note 4 and i get crappy signals even at my school which is in downtown miami
My signal is better on X Pure than my Galaxy S6. Call quality is much better sounding to me also.
I had a S5 two weeks ago, I sold it and bought the nexus 6 when it went on sale at best buy for $350 a week ago.
My S5 would get lte in my house, 2 signal bars and -112dbm. The nexus 6 had a signal bug where it would go from 2 bars to no signal at all and it raped my battery, it wouldn't get lte in the basement either. The signal bug killed my battery, I always had time without signal between 12-20%
I took the nexus 6 back today and got the moto x pure 16gb at best buy it was the only phone they had in stock so I bought it. Signal is great in the basement, -100dbm, 2-3 signal bars all the time and lte works great.
All the phones were on the Verizon network in northeast ohio
I didn't have any official measurements running but all I know is that tonight at a concert inside Key Arena, I had almost full bars of LTE service on my MPX and my girlfriend had barely one bar of edge on her G4
Bootup said:
I didn't have any official measurements running but all I know is that tonight at a concert inside Key Arena, I had almost full bars of LTE service on my MPX and my girlfriend had barely one bar of edge on her G4
Click to expand...
Click to collapse
Just curious, who's your provider?
MOTO X PURE EDITION!
I just went into settings > more > cellular networks > and hit network operators. It'll search for a while and then populate a list of providers ... I selected mine (T-Mobile) in lieu of "choose automatically" and noticed when I backed out of that screen my "preferred network type" had changed. Instead of simply saying "LTE" it shows a bunch more modes (assuming those specific to T-Mo). Of course it's too early to tell the impact of this, but it seems I have more bars (and a slightly better dBm). We'll see what happens
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
[accidentally posted the reply, removing]
tele_jas said:
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
Click to expand...
Click to collapse
I think the Wi-Fi and cellular reception problems are in the european model - I had great reception with B20 software and the B27 update made it even better
tabletalker7 said:
I think the Wi-Fi and cellular reception problems are in the european model - I had great reception with B20 software and the B27 update made it even better
Click to expand...
Click to collapse
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
celticchrys said:
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
Click to expand...
Click to collapse
My Axon 7 blows away my Zenfone 2.
My axon 7 beat the pants off my Nexus 6p when I tried using speedtest.net. Both wifi and lte were significantly faster. Also using the US model. B27 seems to have improved things even further. No complains at all!
I'm using A2017U in europe, LTE band 3. My previous phone was Xperia Z and comparing Axon 7 to it, cell and wifi reception is better in any way of using (2.4 and 5ghz, 3G and LTE). So no problem with wifi and cell reception on mine A2017U. Very satisfied.
Ditto
celticchrys said:
This is a good point. It might be helpful if people would include which specific region model they are using. My reception is definitely on par with my Note 3 on AT&T in the USA (USA model).
Click to expand...
Click to collapse
Ditto on both points. I also previously used the Note3 and I get a super signal with the Axon 7, even in places where the Note was hit/miss. Love the phone.
Troll thread. It's obvious that a sizeable minority of owner have reception problems and telling people that 'I'm alright Jack' is unhelpful at best and smug and weird at worst.
Idea for another thread:
Lots of smartphone owners complain of easily cracked screens. I threw mine under a bus and it's fine.
tele_jas said:
Just spend the day at the lake yesterday, on a dock...Usually I'm lucky to get any reception at any place in that area, but I was able to walk up on the hill and get LTE where no other phone has ever gotten it, even just a few weeks ago and again 2 months ago.
I see a lot of people saying the reception isn't good, but I feel it's better than any other phone I've had to date? Regardless of what the signal bars show or the db shows, I can get signal where I never have before.
Just sayin'
Click to expand...
Click to collapse
I don't agree, not as good as my Moto X or my Idol 3 on band 17 LTE or HSPA 850mhz. It's the lower bands it has an issue with.
Sent from my ZTE A2017U using Tapatalk
I have good reception for LTE in most places. WiFi is very good. However, when it comes to radio signal for LTE this is the worst phone of all that I have ever owned. I do not get involved in all sorts of tests but according to the Signal strength mine is usually about -5 higher than all the others. It is acceptable in most places as I live in a large city with good reception on AT&T. However, as I related on the ZTE forum I was at an assembly the other day and I was the only person with an Axon 7 in the whole place. Every other person had either an iPhone (most popular) or some other Android like a Samsung Galaxy. In the outer hallway I had a good signal, but when I went into the main auditorium all I got was a flashing red notification light letting me know that I had ZERO signal, while my wife's Moto X Pure and my daughters shattered iPhone 6 both had very good reception. The Moto is on T-Mobile and the iPhone is on Verizon. I do not think the carrier had anything to do with this issue. Clearly there is a problem with the Axon 7 when it comes the LTE signal strength. I am beginning to think it may be hardware related somehow and unable to be repaired with a software update ...unless they boost the signal strength through software which will also take a toll on battery longevity. Maybe they have the antennas positioned poorly inside the phone?? So I am trying to patiently wait to see what ZTE accomplished with their next update. But if they cannot fix the LTE signal strength then I will have no choice but to move on to another phone. Even though most of the time I am using WiFi, having a phone that cannot communicate in low signal areas when every other phone can, is not acceptable.
On TMO I'm getting a 2x stronger signal than my S7 Edge. Quite impressed. The Wi-Fi signal is much stronger also. I can stream music in my shed from the Wi-Fi ap in the house. The S7E couldn't even detect the signal.
Is anyone having this issue? I recently got a lg v20 sprint unlocked and the cellular signal drops constantly, it says "NO SERVICE every 3 seconds" then connects back to my mobile carrier.
anyone knows how to fix this? I know for sure it can't be a hardware problem because the phone is relatively new.
lucia758 said:
Is anyone having this issue? I recently got a lg v20 sprint unlocked and the cellular signal drops constantly, it says "NO SERVICE every 3 seconds" then connects back to my mobile carrier.
anyone knows how to fix this? I know for sure it can't be a hardware problem because the phone is relatively new.
Click to expand...
Click to collapse
That's a side effect of using a sprint phone on a different network. It all determines the carrier and area. Never buy a sprint phone with full intentions of it fully working on a different network. For me AT&T would do it. T-Mobile wouldn't.
Sent from my LG-H820 using Tapatalk
okay thanks for the response. hmmm not what should I do with the phone?
What is the SIM card that you have inserted in your phone? If it's gsm one, it will not work.
Sprint is a CDMA network and even if you unlock a device from them, you will have issues using it on other networks.
https://www.unlockunit.com/help/knowledgebase/cdma-networks/
Dude, this is so incorrect I've been using a domestic Verizon note 5 for the past 6 months on the gsm network by only changing the apn for data. Pretty much every flagship carries all the bands to reduce manufacturing costs it's just a matter of accessing them through the software.
Slinkface said:
Dude, this is so incorrect I've been using a domestic Verizon note 5 for the past 6 months on the gsm network by only changing the apn for data. Pretty much every flagship carries all the bands to reduce manufacturing costs it's just a matter of accessing them through the software.
Click to expand...
Click to collapse
Sprint locks it down software wise. Verizon does Not. So Verizon variant most wouldn’t have an issue. Even though with older phones like the S5 and G4 (only ones I’ve tested Verizon wise) service was unreliable in fringe areas as they would all the time go in and out of service, but only in fringe areas.
It depends. A lot of sprint models miss bands that Several GSM carriers use weather it be WCDMA or LTE
But generally 99% of people trying to use a Sprint device on a GSM network are gonna have an issue. While Verizon it’s probably less than have that will have an issue if even that.
Sent from my iPhone using Tapatalk
i have the same issue
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
RodantE said:
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
Click to expand...
Click to collapse
The only solution is to use the phone on Sprint....
Sent from my iPhone using Tapatalk
RodantE said:
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
Click to expand...
Click to collapse
I have a Sprint unlocked V20 and this phone was DSU (Domestic SIM Unlock) by Sprint to work on domestic GSM carriers and I tried using this with an AT&T card and it worked fine. Have you gone into Network settings and set the prper APN settings for your phone? Also are the bands supported in your area?
HD2FORNICK said:
I have a Sprint unlocked V20 and this phone was DSU (Domestic SIM Unlock) by Sprint to work on domestic GSM carriers and I tried using this with an AT&T card and it worked fine. Have you gone into Network settings and set the prper APN settings for your phone? Also are the bands supported in your area?
Click to expand...
Click to collapse
currently i'm in Cuba here the network is Cubacell it work in 900Mhz GSM Band currently suportted by LG V20, don't know why the phone get and lose the bars every 4 seconds
Umm...just flash the US996 Unlocked version of the Weta Rom....if you can or course (Bootloader unlocked) I have a Sprint V20, works perfect on T-mobile, and pretty much any SIM. It's not terribly hard to do, just dig through these forums for help.
Hello, I like what I'm reading but after trying to find what you are referring to I am at a loss. Can you please explain how you did what you did to get your V20 operable? Please......
posvar8 said:
Hello, I like what I'm reading but after trying to find what you are referring to I am at a loss. Can you please explain how you did what you did to get your V20 operable? Please......
Click to expand...
Click to collapse
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
Sent from my BND-L34 using Tapatalk
Sprint LG V20
hyelton said:
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
Sent from my BND-L34 using Tapatalk
Click to expand...
Click to collapse
Yes, it's a Sprint phone. I had it unlocked and the signal comes on weak...then goes away. I've tried everything to get it to be stable but at a loss. I did pay for the phone so it's quite irritating.
hyelton said:
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
Sent from my BND-L34 using Tapatalk
Click to expand...
Click to collapse
I value your opinion on other things but your information here is incorrect. I have successfully used a Sprint LG V20 unlocked by Sprint here locally on GSM networks as well as outside the US. It could be an issue with APN settings or selecting a proper network.
The Sprint V20 has enough band support for domestic GSM bands and I have first hand experience with it. It could be that the particular V20 could be faulty?
HD2FORNICK said:
I value your opinion on other things but your information here is incorrect. I have successfully used a Sprint LG V20 unlocked by Sprint here locally on GSM networks as well as outside the US. It could be an issue with APN settings or selecting a proper network.
The Sprint V20 has enough band support for domestic GSM bands and I have first hand experience with it. It could be that the particular V20 could be faulty?
Click to expand...
Click to collapse
It’s not the band support that is the issue. And it’s not just the V20. In fringe/lower coverage areas it’s a pain to maintain a stable connection. I’ve seen this with both the G5 and V20. It makes it unusable. It also occurs on older Verizon devices as well like the S5 and G4 as an example.
It’s mostly a software issue that causes it. APN is data related and wouldn’t cause signal issues.
When I had a sprint G5 for my 2nd line, I go into city limits where coverage was good would almost work perfectly. Go home in a fringe area might as well pop the sim In a flip phone lol.
Sent from my iPhone using Tapatalk
hyelton said:
It’s not the band support that is the issue. And it’s not just the V20. In fringe/lower coverage areas it’s a pain to maintain a stable connection. I’ve seen this with both the G5 and V20. It makes it unusable. It also occurs on older Verizon devices as well like the S5 and G4 as an example.
It’s mostly a software issue that causes it. APN is data related and wouldn’t cause signal issues.
When I had a sprint G5 for my 2nd line, I go into city limits where coverage was good would almost work perfectly. Go home in a fringe area might as well pop the sim In a flip phone lol.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Fringe area is a very specific issue. LOL I cannot use my Sprint device on Sprint in Fringe areas.
HD2FORNICK said:
Fringe area is a very specific issue. LOL I cannot use my Sprint device on Sprint in Fringe areas.
Click to expand...
Click to collapse
That is true with Sprint coverage anywhere lol. (my local Walmart sells Boost mobile phones, even though we have ZERO sprint coverage) But in a fringe area on AT&T as an example the signal will drop in an out constantly. While any other phone will hold onto the signal perfectly fine and never drop and work perfect one 1-2 bars of signal.
I guess by fringe I mean a lower signal area not exactly fringe to the point of no service.
And there’s plenty of posts of Sprint G5 unlocked users that have the same problem.
Sent from my iPhone using Tapatalk
Am having the same issue with mine, wanted to flashed different rom on it but the version am on has antirollback but try different rom on it from all the research i have done that's best answer am getting
did anyone got this issue fixed?>
Hey all,
I've seen a few posts regarding signal problems on TMO and Sprint, but not much on Verizon.
How is your guys' experience on VZW?
Works good for me on Verizon. I don't live in a big city, but I never lose service and I get over 100mbs dowload speeds in certain areas over LTE.
Been using mine on Verizon for a week now and no issues so far. It works everywhere any other device i have used works.
PH-1 reception in my house in mid-peninsula SF Bay Area is non-existent. Meanwhile the Galaxy 7, Galaxy 5, iPhone 5, and iPhone 7 all get decent enough signal here. No matter how good the phone otherwise, that's a deal killer.
Update: the phone continues to frustrate. Reception sucks even in the heart of towns here where other phones are just fine. Basically, the phone is useless except as a pretty iPod that takes cool 360 pictures. What a shame.
What's a good app to test download speeds?
I live in upstate NY. Literally in a gorge.i get the same or better service than my HTC 10 and the WiFi is way better. Don't need WiFi calling anymore.
I'm also in upstate NY. I get extremely fast speeds on wifi but lte seems pretty slow. What network settings are you all using??
mpetruzz said:
I'm also in upstate NY. I get extremely fast speeds on wifi but lte seems pretty slow. What network settings are you all using??
Click to expand...
Click to collapse
Global, enhanced lte, nothing special
aer0zer0 said:
Global, enhanced lte, nothing special
Click to expand...
Click to collapse
I'm not seeing that setting. Can you take a screenshot??
mpetruzz said:
I'm not seeing that setting. Can you take a screenshot??
Click to expand...
Click to collapse
Just took this. Remember, there isn't any carrier aggregation. That can make it worse.
aer0zer0 said:
Just took this. Remember, there isn't any carrier aggregation. That can make it worse.
Click to expand...
Click to collapse
Screwed up screenshots
Ref: Verizon
I'm getting LTE+ carrier aggregation in the Hickory, NC area. I've seen download speeds as high as 28 Mbps, although I've only been on Verizon 2 days now and I've only ran a few speed tests.
I recently ported my number to Verizon from T-Mobile because I was one of those who was experiencing connectivity issues with T-Mo. For me this phone works much better on Verizon than T-Mo. The phone I have now is a replacement. The first one constantly dropped cellular connections and with it I never saw LTE+ on T-Mo not even once. With the new replacement phone it showed up at times closer to Hickory but Verizon seems to have it everywhere around here.
foopy said:
I'm getting LTE+ carrier aggregation in the Hickory, NC area. I've seen download speeds as high as 28 Mbps, although I've only been on Verizon 2 days now and I've only ran a few speed tests.
I recently ported my number to Verizon from T-Mobile because I was one of those who was experiencing connectivity issues with T-Mo. For me this phone works much better on Verizon than T-Mo. The phone I have now is a replacement. The first one constantly dropped cellular connections and with it I never saw LTE+ on T-Mo not even once. With the new replacement phone it showed up at times closer to Hickory but Verizon seems to have it everywhere around here.
Click to expand...
Click to collapse
That's funny actually, right after I took that, I went to lte discovery app, and saw that I was on band 4 & 13 . It's not " supposed " to work...lol
I'm using Xfinity which is Verizon and works fine on the SF Bay Area but since I'm using Xfinity and not Verizon proper, I don't see the option for enhanced LTE...
I got this on Verizon on the way into work this morning.
nrage23 said:
I got this on Verizon on the way into work this morning.
Click to expand...
Click to collapse
That's good. We don't have those kind of speeds around here. 28-34 is normal for Verizon lte here.
My download speeds are only averaging 7 mbps on lte on Verizon in NY.
Which bands are you all using?? I left mine on the default and not sure if that'd make a difference.
I tried a few others with not much difference
This is my 3rd replacement. The first one didn't activate, the second overheated and now the 3rd seems to be working well. What I noticed on the 3rd one after reading the forums is the ceramic I'd alittle grippier than the last one which was smooth like glass. The 2nd one was smooth like glass. Before I did the replacement I also weighed it by hand because I read somewhere the new replacements have alittle more weight to it and it did. It was noticeable.
As far as signal. It seems to be on par with my m9. I was surprised I got 117mbps in my town which is in Shentel territory for Sprint but so far everything works great
Sent from my PH-1 using Tapatalk
mpetruzz said:
My download speeds are only averaging 7 mbps on lte on Verizon in NY.
Which bands are you all using?? I left mine on the default and not sure if that'd make a difference.
I tried a few others with not much difference
Click to expand...
Click to collapse
I bounce between band 13 and band 4 in cortland
Hit and Miss
Mine has been iffy since I "officially" added it to my Verizon account (I initially just pulled the SIM from my Pixel, and plopped it in my Essential - Worked like a champ, then I replaced my Pixel with my Essential with customer service, over the phone, and after reboot, it has been hit or miss (it was 3G from the time I hung up with Verizon, until I finished driving from Vegas to SLC). I messed with the carrier settings, and it was LTE+ for a day, then back to no signal the next morning.
Some days 3G is the best I can get, others LTE+ works fine, and some days, 1X or no signal. I've tried changing the settings from Global, to LTE, to LTE/WCDMA to what ever else looked okay). Today, it's been LTE+ most of the day.
justinblaine23 said:
Hey all,
I've seen a few posts regarding signal problems on TMO and Sprint, but not much on Verizon.
How is your guys' experience on VZW?
Click to expand...
Click to collapse
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
i have the exect same issue with s10e..i thought it was only s10e because its a cheaper model..what do we do..plus also my wifi is pritty bad..only on this device
My wifi works fine but I have very limited if any data signal and I can hardly send or receive text messages....
No one has a fix?
I called the sprint store and the guy said lots of these new S10 series phones have connectivity issues.
He said their tech has a fix for it but it may not be effective. He said Samsung needs to release an update to fix it.
I've got the S10+
Sent from my SM-G975U using Tapatalk
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
dannieboiz said:
I used to believe in this statement.. But when I walk around with a phone from Verizon (business), Srint (Personal) and AT&T hotspot service, I realized this is very not true.
There are locations where each carrier is stronger than others. At one of my job site, Verizon and AT&T fail to connect at all constant roaming and drop calls while Sprint skips along like no body cares.
Point, additionally, as each carrier acquire and deploy new bands, they need to be built out so the newer devices that support the bands can utlize it relieving the crowded older bands.
HOWEVER, this stupid phone, with SignalCheck Pro installed, I can see the bands I'm on but the signal stregnth is horrible, like at the moment, i'm connected to band 41 but LTE is at -117dBm, that's almost like not having signal at all. Likewise when I'm connected to band 25 and 26.
I tried disabling all those bands and force it onto the lower frequency with hardly any success.
Click to expand...
Click to collapse
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
johnwayne27 said:
Switch to verizon, att, or cricket. Sprint is bottom of barrel of carriers sadly. I learned that the hard way back when carriers has 2 year contracts.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
johnwayne27 said:
Can you disable or remove that signal check program? Not all sognal check programs are legit.
What country are you in?
That may be part of the problem.
I agree, carriers do have their own pros and cons.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I'm in the US
and yes the program can be uninstalled, but it was only installed because I need to troubleshoot this issue, so it's not the program that's causing the problem. It's just telling me what band I'm on and the signal.
dannieboiz said:
Anyone else on Sprint with the S10?
Note 8, and S8+ works fine. My S10+ is getting 1x and when I'm on the road, it would come in and out all day long. Without WiFi the phone is almost useless.
Click to expand...
Click to collapse
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
winb83 said:
It's not just you. There are multiple threads on Sprint's forums with users complaining. My phone constantly roams, the WiFi calling keeps timing out on location and though it says LTE most of the time data doesn't work. Lucky for me I keep a spare phone so I'll be switching back to my iPhone X until they resolve this but there's been no official word on any of this getting resolved so I'm not expecting a solution any time soon. I'm wondering if it was the update I installed that caused this because it seemed like day 1 the phone was ok. Maybe a solution is to use Odin and flash back to the original stock.
Click to expand...
Click to collapse
They had me reset network settings which I did and it didn't help. They're sending me a replacement phone... Once I get it I'll prevent the Samsung update and see if that helps. Idk I really wanted to like this phone.
Sent from my SM-G975U using Tapatalk
Sadly this is a known issue:
https://community.sprint.com/t5/Samsung/Galaxy-s10-plus-wont-stay-connected-to-LTE/td-p/1035678
https://www.reddit.com/r/Sprint/comments/b1hxkp/galaxy_s10_data_failure/
Strange I get signal better than I did on my note 9
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
dannieboiz said:
Do you guys have a Sprint phone or the unlocked version from factory? I have the factory unlocked version, could it be it? The sprint guy @ the store said they sold a few s10's and no one has come back *****ing yet
Click to expand...
Click to collapse
I have the sprint version purchased from S
Spent an hour with samsung to no resolution. Took my verizon sim and dropped it on the S10 and the phone was getting good signal and speed then dropped for a couple minutes then back to good speeds. But as it's doing this, the phone started to get very warm. Sprint tech support doesn't know crap, just make me repeat their written process multiple times and the guys at the sprint stores are just salesman.
Since the verizon seems shows intermitten connections as well, i'm going to see if samsung can send me a replacement.