Can't add APN for StraightTalk on Phone - Galaxy S 4 Q&A, Help & Troubleshooting

My gf just bought phone because she was tired of her iPhone. And she got the SIM card from StraighTalk. And the number works. She can call and Text but she cant use data. She's contacted them and Verizon and they already sent another StraightTalk SIM card. And that still didn't work. And yes the Amazon link says Verizon. Imgaes of the Phone settings. Imgur. She doesn't have an APN and she can't add one. And she doesn't have an APN from Verizon either.
If anyone can help me that would be great. I don't care if i have to root the phone to fix it. I have an S4 too and rooted.

It says "access is restricted for the current user profile"
What profile is she on?
She needs to be on the main user profile in order to have full access.

GDReaper said:
It says "access is restricted for the current user profile"
What profile is she on?
She needs to be on the main user profile in order to have full access.
Click to expand...
Click to collapse
How do i get her into the main profile??

yellowcooln said:
How do i get her into the main profile??
Click to expand...
Click to collapse
There should be something in the settings or the status bar. Look around.
I don't know my way around TouchWiz.

Related

help please s4 gsm data not working

Hi guys. Hope someone has an idea. My s4 was unlocked by sprint for my trip to england. Swapped the sim card for an o2 card. Talk and text work. I cannot get data to work. Tried turning it on and off. Rebooted the phone. Enabled mo ile data over mobile network. Enabled data under roaming settings for gsm data. Still nothing. Any ideas would be appreciated. Thanks
Add apns?
Sent from my SPH-L720 using xda premium
You are supposed to turn the phone off, insert the new Sim, turn the phone on and go to settings, more, system update and click UICC Unlock
Sent from my SPH-L720 using Tapatalk 2
Does it automatically do everyrhing for you? This is my first cdma device im used to gsm devices is y I ask
Sent from my SPH-L720 using xda premium
GiantJay said:
You are supposed to turn the phone off, insert the new Sim, turn the phone on and go to settings, more, system update and click UICC Unlock
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
I actually had to do this with the sprint sim in then when i replaced the sim i had to do it again. This made the text and voice work but not the data
devoureddreams said:
Add apns?
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Not sure how to add apn info. Can you enlighten me. I also do not find a pay and go apn that is non iphone
Thanks
Loyd
Pay Monthly iPhone APN: idata.o2.co.uk
Pay Monthly non-iPhone Tariff APN: mobile.o2.co.uk
Pay & Go iPhone APN: payandgo.o2.co.uk
If you can get wifi, download tweakker app. It will setup the APNs for you. Let us know if you get the data working.
I tried getting tweakker (https://play.google.com/store/apps/details?id=com.tweakker), but it says "This app is incompatible with all of your devices." I have a 3G Nexus 7 as well, so I'm surprised it's not compatible with that nor my Sprint Galaxy S4. Is there a way to get it to install? Am I looking at the wrong app? Or is there another way to change the APN settings on the S4?
Ingenium13 said:
I tried getting tweakker but it says "This app is incompatible with all of your devices." I have a 3G Nexus 7 as well, so I'm surprised it's not compatible with that nor my Sprint Galaxy S4. Is there a way to get it to install? Am I looking at the wrong app? Or is there another way to change the APN settings on the S4?
Click to expand...
Click to collapse
I found an apk to sideload but it crashes. I think the apn issue is the problem but havent found a workaround yet. Any ideas for other apps that might work.
Thanks
Loyd
loydster said:
I found an apk to sideload but it crashes. I think the apn issue is the problem but havent found a workaround yet. Any ideas for other apps that might work.
Thanks
Loyd
Click to expand...
Click to collapse
Yeah, it won't let me install it either. Weird. Worked on other phones before.
Try the different options under Connections->More Networks->Roaming. Maybe the APN options are buried there somewhere. Also, see if you have "data" checked under "GSM Network" in the roaming section, that might help.
Also, in the screen that shows you the network that you are on or allows you to select a network, make sure the green button is on the host network the SIM is associated with, then press the menu button, it might give you options for the APN.
Dial ##DATA# enter your MSL hit other then LTE APN settings then add your APN.
Sent from my SPH-L720 using xda premium
myphone12345 said:
Yeah, it won't let me install it either. Weird. Worked on other phones before.
Try the different options under Connections->More Networks->Roaming. Maybe the APN options are buried there somewhere. Also, see if you have "data" checked under "GSM Network" in the roaming section, that might help.
Also, in the screen that shows you the network that you are on or allows you to select a network, make sure the green button is on the host network the SIM is associated with, then press the menu button, it might give you options for the APN.
Click to expand...
Click to collapse
So tweaker almost finished and now killed my texts as well. Data is checked in roaming and gsm. This has been a giant pia.
oldnges registratratioj
nicotheandroidguy said:
Dial ##DATA# enter your MSL hit other then LTE APN settings then add your APN.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
When I do this I get a view or edit menu. Others brings up browser, mmsc url, mmsc proxy, mmsc proxy port, dss, multimedia
Loyd
if you can hook up to wifi dl nova or apex (its just temporaory unless you want to keep it) hold on your home screen till you get the option to add shortcut>activities>settings>APNs this will give you access to add or remove apns at will without having to mess with your msl and sprint tech support.
xxaddictedxx said:
if you can hook up to wifi dl nova or apex (its just temporaory unless you want to keep it) hold on your home screen till you get the option to add shortcut>activities>settings>APNs this will give you access to add or remove apns at will without having to mess with your msl and sprint tech support.
Click to expand...
Click to collapse
That got me to a menu to add apn but the menu is grayed out and wont let me edit it. I figure I probably need root access.
loydster said:
That got me to a menu to add apn but the menu is grayed out and wont let me edit it. I figure I probably need root access.
Click to expand...
Click to collapse
I have root, and it's still greyed out. It doesn't prompt for root access either. That said, I don't have a GSM SIM in right now, so maybe when I put in a third party SIM it'll be available?
I'm guessing though it requires the MSL to add though, but there's no prompt to put it in either.
EDIT: Actually, I found the exact same APN menu under ##DATA# under Other, LTE APN. However, pressing menu doesn't even have the option to add an APN, and I put my MSL in to edit. I'm hoping it just won't let me add it because I still have the Sprint LTE SIM in.
loydster said:
That got me to a menu to add apn but the menu is grayed out and wont let me edit it. I figure I probably need root access.
Click to expand...
Click to collapse
hmm very strange you should be able to at least add new apns.....is there not a add icon once you go into the APN screen?
---------- Post added at 05:55 PM ---------- Previous post was at 05:50 PM ----------
Ingenium13 said:
I have root, and it's still greyed out. It doesn't prompt for root access either. That said, I don't have a GSM SIM in right now, so maybe when I put in a third party SIM it'll be available?
I'm guessing though it requires the MSL to add though, but there's no prompt to put it in either.
EDIT: Actually, I found the exact same APN menu under ##DATA# under Other, LTE APN. However, pressing menu doesn't even have the option to add an APN, and I put my MSL in to edit. I'm hoping it just won't let me add it because I still have the Sprint LTE SIM in.
Click to expand...
Click to collapse
shouldnt be under menu you should have like a little circle with a plus sign near the top right of the screen and that should prompt u to add your apn.
---------- Post added at 05:57 PM ---------- Previous post was at 05:55 PM ----------
if you can get it and as long as that works then once you are done adding your APNs before you leave that screen be sure to hit menu and save
xxaddictedxx said:
hmm very strange you should be able to at least add new apns.....is there not a add icon once you go into the APN screen?
---------- Post added at 05:55 PM ---------- Previous post was at 05:50 PM ----------
shouldnt be under menu you should have like a little circle with a plus sign near the top right of the screen and that should prompt u to add your apn.
Click to expand...
Click to collapse
Nope. I've attached screenshots
Ingenium13 said:
Nope. I've attached screenshots
Click to expand...
Click to collapse
well my friend im at a loss. the problem is that i am always rooted and even when i got my sgs4 it was rooted in the first 5 minutes of ownership. i know you said you are as well but based off what i saw in your screenies it lookes like your running stock (or something that closly resembles stock) so it may be something in the stock rom thats not allowing you to change your settings. this method is how i have done it since the epic 4g days so i dont know what to tell you. mabey one of the devs here can give you a better workaround or help you unlock that edit menu cause im outta ideas. good luck :s
Sprint Galaxy S4 APNs Are Unchangeable and therefore prohibit international data use.
xxaddictedxx said:
well my friend im at a loss. the problem is that i am always rooted and even when i got my sgs4 it was rooted in the first 5 minutes of ownership. i know you said you are as well but based off what i saw in your screenies it lookes like your running stock (or something that closly resembles stock) so it may be something in the stock rom thats not allowing you to change your settings. this method is how i have done it since the epic 4g days so i dont know what to tell you. mabey one of the devs here can give you a better workaround or help you unlock that edit menu cause im outta ideas. good luck :s
Click to expand...
Click to collapse
Update: This is a known issue on the Galaxy S4, primarily from Sprint. They have completely disabled all APN changing and editing I order to disallow data usage on any other network than their local and global roaming networks.
The only known way to fix this is to root your device which will void the warranty, stop OTA updates and software upgrades, and possibly brick your phone.
Or, you could just travel overseas and pay $500-800/ month for Sprints roaming.
And then there's the option of using your Galaxy S4 like a flop phone and just using it for SMS and phone calls.
Because even though Sprint says it's an international smartphone, it's not.. If you like to use data services that is.
Waiting for an update to fix Sprints proprietary obsessions...

How to turn mobile data on?

Hi,
I want to activate mobile data on my Nexus 4. I went "Settings"->"Wireless &networks"->Mobile Networks and selected an APN. Data is enabled in the menu as well. Still, when I enter Chrome i get "You are offline' message. Also, no other apps have data. Is there something I am doing wrong?
Thanks.
p.S. I have P.A.C Rom 23.0.0
pazvanti said:
Hi,
I want to activate mobile data on my Nexus 4. I went "Settings"->"Wireless &networks"->Mobile Networks and selected an APN. Data is enabled in the menu as well. Still, when I enter Chrome i get "You are offline' message. Also, no other apps have data. Is there something I am doing wrong?
Thanks.
p.S. I have P.A.C Rom 23.0.0
Click to expand...
Click to collapse
Is your microsim inserted properly and does the phone recognize it?
kzoodroid said:
Is your microsim inserted properly and does the phone recognize it?
Click to expand...
Click to collapse
Yes. I can receive calls and texts. Also, no 3G sign appears in the signal bar.
Are you sure you have data? I know it's a stupid question but who knows
sent from my blazing fast...... GT-19000..
pazvanti said:
Yes. I can receive calls and texts. Also, no 3G sign appears in the signal bar.
Click to expand...
Click to collapse
are you using the proper APN settings for your carrier?
kzoodroid said:
are you suing the proper APN settings for your carrier?
Click to expand...
Click to collapse
I am using the APN info that is on the official website. Also, my prepaid plan has data.
pazvanti said:
I am using the APN info that is on the official website. Also, my prepaid plan has data.
Click to expand...
Click to collapse
Did you reboot the phone after saving the new APN, sometimes it needs a restart to set itself. Also check and make sure you entered all teh APN settings in correctly.
kzoodroid said:
Did you reboot the phone after saving the new APN, sometimes it needs a restart to set itself. Also check and make sure you entered all teh APN settings in correctly.
Click to expand...
Click to collapse
Yes. Also, searched on the internet and these settings seem to work for others.
I am starting to believe there is a problem in the ROM :-?
pazvanti said:
Yes. Also, searched on the internet and these settings seem to work for others.
I am starting to believe there is a problem in the ROM :-?
Click to expand...
Click to collapse
I don't use custom ROM's any more as I'm happy with vanilla android and have never had a problem with it. Go into the thread for the ROM you are suing and search to see if anyone else has the same issue. Could be a conflict with the kernel you're using maybe.
I'd be willing to bet your APN is not correct. Where are you located and what carrier are you with? I just went through the same issue with my wife's phone on ATT&T Straight Talk service, it was a PITA to get data.
jawmail said:
I'd be willing to bet your APN is not correct. Where are you located and what carrier are you with? I just went through the same issue with my wife's phone on ATT&T Straight Talk service, it was a PITA to get data.
Click to expand...
Click to collapse
I am located in Romania and I am on Vodafone. I will go to them and see if the app is not correct. If it is I mai change the kernel. Using Frank right now.

Configuring APN on Verizon S5

Hi There,
I have rooted verizon S5 with GV.
Just switched to use Hangout instead of GV for sms. SMSs are working fine, however, MMSs are not working. I can send, but can't receive. I was hoping to change APN, unfortunately, when I change APN in hangout, it is not get saved (except for if I change the port only) and I don't have an option to change APN in the phone settings. Create a new APN (a plus sign) is greyed out.
Please advise...
vadim_se said:
Hi There,
I have rooted verizon S5 with GV.
Just switched to use Hangout instead of GV for sms. SMSs are working fine, however, MMSs are not working. I can send, but can't receive. I was hoping to change APN, unfortunately, when I change APN in hangout, it is not get saved (except for if I change the port only) and I don't have an option to change APN in the phone settings. Create a new APN (a plus sign) is greyed out.
Please advise...
Click to expand...
Click to collapse
Did you check in the Settings > More networks > Mobile networks > Access Point Name?
vndnguyen said:
Did you check in the Settings > More networks > Mobile networks > Access Point Name?
Click to expand...
Click to collapse
yes, I did... I found plus sign grey'ed out and in current (and the only APN) I can change name only. The rest is grey'ed out..
vadim_se said:
yes, I did... I found plus sign grey'ed out and in current (and the only APN) I can change name only. The rest is grey'ed out..
Click to expand...
Click to collapse
Huhmm, it seems the firmware has blocked the ability to edit or change the APN.
You may need to flash another unbrand firmware to bypass it.
vndnguyen said:
Huhmm, it seems the firmware has blocked the ability to edit or change the APN.
You may need to flash another unbrand firmware to bypass it.
Click to expand...
Click to collapse
Yeah, I've contacted both Verizon and Samsung and Samsung rep told me that they blocked the ability to change APN. The setting that I have now is the default one and can be changed by Samsung (or custom ROM).
Trying to get in touch with Google if they have plans to override firmware APN since they have APN configuration option in hangouts.
vadim_se said:
Yeah, I've contacted both Verizon and Samsung and Samsung rep told me that they blocked the ability to change APN. The setting that I have now is the default one and can be changed by Samsung (or custom ROM).
Trying to get in touch with Google if they have plans to override firmware APN since they have APN configuration option in hangouts.
Click to expand...
Click to collapse
Ok let's try and feedback.
If it does not work, you can flash unbrand firmware.
vndnguyen said:
Ok let's try and feedback.
If it does not work, you can flash unbrand firmware.
Click to expand...
Click to collapse
Send feedback to google hangouts, no response yet (usual for Google
However, found apn-conf.xml in /system/etc/ which has conf data for multiple situation (internet, roaming and etc.)
I've changed the original settings to apn type (removed dup and added mms) and port (port=80), however, when I try to change MCC and MNC to the settings provided by Verizon rep, APN fail and phone doesn't have any internet connection. The original settings are MCC=311 and MNC=480... Verizon (and a lot of sites on the internet) recommends to use MCC=310 and MNC=012
vadim_se said:
Send feedback to google hangouts, no response yet (usual for Google
However, found apn-conf.xml in /system/etc/ which has conf data for multiple situation (internet, roaming and etc.)
I've changed the original settings to apn type (removed dup and added mms) and port (port=80), however, when I try to change MCC and MNC to the settings provided by Verizon rep, APN fail and phone doesn't have any internet connection. The original settings are MCC=311 and MNC=480... Verizon (and a lot of sites on the internet) recommends to use MCC=310 and MNC=012
Click to expand...
Click to collapse
Regarding firmware: I feel a little skeptical about unbranded firmware. I'll have to remove all my configurations and it will void the warranty. Besides, I like Samsung dialer. In any case, what unbranded firmware would you recommend?
vadim_se said:
Send feedback to google hangouts, no response yet (usual for Google
However, found apn-conf.xml in /system/etc/ which has conf data for multiple situation (internet, roaming and etc.)
I've changed the original settings to apn type (removed dup and added mms) and port (port=80), however, when I try to change MCC and MNC to the settings provided by Verizon rep, APN fail and phone doesn't have any internet connection. The original settings are MCC=311 and MNC=480... Verizon (and a lot of sites on the internet) recommends to use MCC=310 and MNC=012
Click to expand...
Click to collapse
1- apn-conf.xml is a file used for auto configuration at the initial step. It will NOT actually affect your current APN settings.
2- Typically you should not manually modify the MCC-MNC parameter. If you want to do so, you need enter the proper value. To obtain the right MCC-MNC value for your network, install Phone INFO ★Samsung★ app, scroll down to the MISC INFO section and see "Mobile Network Code" info.
vndnguyen said:
1- apn-conf.xml is a file used for auto configuration at the initial step. It will NOT actually affect your current APN settings.
2- Typically you should not manually modify the MCC-MNC parameter. If you want to do so, you need enter the proper value. To obtain the right MCC-MNC value for your network, install Phone INFO ★Samsung★ app, scroll down to the MISC INFO section and see "Mobile Network Code" info.
Click to expand...
Click to collapse
The Mobile Network Code shown in your app is the same as in APN, however, Verizon recommended to use different, which I can't use since APN get crashed when I put them in... chicken and egg question...
vadim_se said:
The Mobile Network Code shown in your app is the same as in APN, however, Verizon recommended to use different, which I can't use since APN get crashed when I put them in... chicken and egg question...
Click to expand...
Click to collapse
I found a new firmware from VZN (4.4.4). Do you know if my rooting will be broken after I upgrade to it?
vadim_se said:
I found a new firmware from VZN (4.4.4). Do you know if my rooting will be broken after I upgrade to it?
Click to expand...
Click to collapse
There is an instruction how to update and keep root for Verizon Galaxy Note 3.
You can try it if you want. Link: http://forum.xda-developers.com/showpost.php?p=55518593&postcount=7

Someone with an activated Sprint LS993 mind testing FoxFii 2.19 with PDAnet 4.15?

Just need someone with an activated Sprint LS993 (LGG6) to test FoxFi 2.19 with Full version key. Just install both FoxFi apks on phone and install PDAnet on Windows 7. Test USB mode and bluetooth if possible. Please make sure to test USB mode with USB cable.
Having problem uploading the PDAnet .rar. Try this https://forum.xda-developers.com/lg-g6/help/pdanet-foxfi-compatibility-nougat-7-0-t3584055
I have an activated ls993 by sprint
enzeden said:
Just need someone with an activated Sprint LS993 (LGG6) to test FoxFi 2.19 with Full version key. Just install both FoxFi apks on phone and install PDAnet on Windows 7. Test USB mode and bluetooth if possible. Please make sure to test USB mode with USB cable.
Having problem uploading the PDAnet .rar. Try this https://forum.xda-developers.com/lg-g6/help/pdanet-foxfi-compatibility-nougat-7-0-t3584055
Click to expand...
Click to collapse
Message me so we can get it done
No Longer Need Someone with an activated Sprint LS993 mind testing FoxFii 2.19 with
UPDATE GOOD NEWS!!!!
Just to let all the Sprint LGG6 owners out there know. FoxFi 2.1.9 does not work with Android 7.0, however, PDAnet 4197 (aka PDAnet+) does, but Sprint blocks access to it in the play store. I have attached the .apk. The FoxFi Key.apk will convert it to a full unlocked version.
Enjoy,
enzeden
enzeden said:
Just need someone with an activated Sprint LS993 (LGG6) to test FoxFi 2.19 with Full version key. Just install both FoxFi apks on phone and install PDAnet on Windows 7. Test USB mode and bluetooth if possible. Please make sure to test USB mode with USB cable.
Having problem uploading the PDAnet .rar. Try this https://forum.xda-developers.com/lg-g6/help/pdanet-foxfi-compatibility-nougat-7-0-t3584055
Click to expand...
Click to collapse
If you guys have you're MSL or Service Code from Sprint then you can enable the native wifi tethering.... ONLY IF YOU HAVE THE MSL!!!
wtharden said:
If you guys have you're MSL or Service Code from Sprint then you can enable the native wifi tethering.... ONLY IF YOU HAVE THE MSL!!!
Click to expand...
Click to collapse
How did you go about unlocking native wifi tethering with MSL code?
I could not add the "Dun" to the apn for it to work even with my MSL code it was grayed out.
PLease! Please! share how you managed it.
Thanks
uacolon said:
How did you go about unlocking native wifi tethering with MSL code?
I could not add the "Dun" to the apn for it to work even with my MSL code it was grayed out.
PLease! Please! share how you managed it.
Thanks
Click to expand...
Click to collapse
I'm not sure if it's a fluke but mines worked like this.... I'm about to post instructions now.
uacolon said:
How did you go about unlocking native wifi tethering with MSL code?
I could not add the "Dun" to the apn for it to work even with my MSL code it was grayed out.
PLease! Please! share how you managed it.
Thanks
Click to expand...
Click to collapse
Before Starting Make Sure You Have A Copy Of Your Internet Settings. (Everything in APN Settings)
Go to the Data Menu by entering ##DATA#
Select the APN Settings & Select Edit (Enter MSL)
Tap Each APN Separately (Select Edit & Enter MSL) & DELETE APNs (By Selecting The 3 Dots To The Right)
**You won't be able to delete ota apn but that's fine.
**Now you should have no internet!!!
Go To Regular Settings Then Select (More, Mobile Networks, Access Point Names) & Add APN Manually. **Adding "default,mms,supl,dun" under APN TYPE
**Put in all the correct settings the first time before saving APN. YOU WON'T BE ABLE TO GO BACK & EDIT APN AFTER IT'S SAVE. (The only way to correct the APN once saving it is to start at step one. Yes starting all over.)
Once You Put The Correct APN Settings In & Save It, LTE or DATA Should Show Up.
TRY TETHERING!!! OH IT WORKS.....?
uacolon said:
How did you go about unlocking native wifi tethering with MSL code?
I could not add the "Dun" to the apn for it to work even with my MSL code it was grayed out.
PLease! Please! share how you managed it.
Thanks
Click to expand...
Click to collapse
Here are my APN Settings..... But I'm On Sprint
wtharden said:
Here are my APN Settings..... But I'm On Sprint
Click to expand...
Click to collapse
Much thanks for this write up wtharden.
i am pretty sure this would have worked flowlesly on my G6, im on sprint as well..unfortunately i do not have the option to add an APN.. not three dot menu..
uacolon said:
Much thanks for this write up wtharden.
i am pretty sure this would have worked flowlesly on my G6, im on sprint as well..unfortunately i do not have the option to add an APN.. not three dot menu..
Click to expand...
Click to collapse
I'm not sure why mines have it.... Have you tried the old method from the G5, do you have debugging on?
uacolon said:
Much thanks for this write up wtharden.
i am pretty sure this would have worked flowlesly on my G6, im on sprint as well..unfortunately i do not have the option to add an APN.. not three dot menu..
Click to expand...
Click to collapse
I don't think it's anything special because it's everywhere... It's crazy if you don't have that option.
I thought i was going MAD..but im not ...see screen shot
I did not know there was a way to do it on the G5.
I only knew methods for G2 G3 ill jump back to the G5 forums and search.
And yes i have all great setting on dev mode ,unknow sources..usb debug..etc
uacolon said:
I thought i was going MAD..but im not ...see screen shot
I did not know there was a way to do it on the G5.
I only knew methods for G2 G3 ill jump back to the G5 forums and search.
And yes i have all great setting on dev mode ,unknow sources..usb debug..etc
Click to expand...
Click to collapse
That's strange, I'm not sure why I have it in mines. I wish I could compare our phones settings.
If it's not too much trouble could you post your system settings..just curious i remeber one time i got and update forced on my phone.
uacolon said:
If it's not too much trouble could you post your system settings..just curious i remeber one time i got and update forced on my phone.
Click to expand...
Click to collapse
Here it is.
wtharden said:
Here it is.
Click to expand...
Click to collapse
Much thanks
i was finally able to get the APN option to show up.
Here is what i did ..
Called sprint and asked to get my Phone UICC unlocked. I explained needed it to be able to use my phone abroad with other carries. (I have business trip in two weeks.)
This request takes two to three business days to get this through their system and your account has to be in good standing.
Then today i did ##72786# which resets provisioning parameters... Now the APN menu is available.
Now that the settings are available to me. I did try your method posetd but got no LTE data after all was said and done.
So i do have a few questions for you if you can still assist.
1. Where/did you get the full APN settings from ..on my phone it will not display it.(mms address ip etc..)
2. on my phone for LTE its using the IMS APN can you share your IMS APN settings with me?
much thanks once again.
uacolon said:
Much thanks
i was finally able to get the APN option to show up.
Here is what i did ..
Called sprint and asked to get my Phone UICC unlocked. I explained needed it to be able to use my phone abroad with other carries. (I have business trip in two weeks.)
This request takes two to three business days to get this through their system and your account has to be in good standing.
Then today i did ##72786# which resets provisioning parameters... Now the APN menu is available.
Now that the settings are available to me. I did try your method posetd but got no LTE data after all was said and done.
So i do have a few questions for you if you can still assist.
1. Where/did you get the full APN settings from ..on my phone it will not display it.(mms address ip etc..)
2. on my phone for LTE its using the IMS APN can you share your IMS APN settings with me?
much thanks once again.
Click to expand...
Click to collapse
I deleted the IMS, the only thing that I kept was ota. And then add the Internet APN manually. Yours might be r.ispsn.... And it's in the ##DATA Menu.... MMSC
wtharden said:
I deleted the IMS, the only thing that I kept was ota. And then add the Internet APN manually. Yours might be r.ispsn.... And it's in the ##DATA Menu.... MMSC
Click to expand...
Click to collapse
Awesome
Much thanks once more..
I am using the r.ispsn... good call.
Now works...
uacolon said:
Awesome
Much thanks once more..
I am using the r.ispsn... good call.
Now works...
Click to expand...
Click to collapse
Just glad I could help... Had no ideal that the phone had to be UICC unlocked.... I guess they did that when I brought the phone. :good:
wtharden said:
Just glad I could help... Had no ideal that the phone had to be UICC unlocked.... I guess they did that when I brought the phone. :good:
Click to expand...
Click to collapse
Thanks Again,
last question.. what app are you using to depict your LTE signal?
Top left of your screen shots?

Debranded LG L6 LS993

After I got my ls993 unlocked from sprint, i inserted a metro pcs sim and everything worked { voice, sms and data}. After a couple minutes and i decided to debrand it.
after that, some features were removed which i dont really care. but now....i dont options to get to add apn / its all greyed out! i dont also have the Service or MSL Code. All I need is to add an APN! Can anyone help?
And sometimes its says no sim or sim error ..so i insert the sprint sim and dial this code ##72786# and insert the metro sim.
I get the same problem that my Sprint LG G6 after dial ##27263# Removes branding and it is now I can't add new APN. The add apn is grey out. I am looking for this solution.
I have the same problem that my unlock Sprint LG G6 after removes branding, I can't a dd new APN and it is grey out. I am here is looking for help solution too. Hope someone will get this problem solved and put the solution here.
Hi, for people to have this problem, dial 5689#*993#, then RAT selection, gsm/wcdma/lte auto, then the phone popup a window to said if you want to able netwok, put yes, and mobile networks going to appear again. xD :fingers-crossed::fingers-crossed::fingers-crossed::good:
Wiped out Sprint firmware
Please help!
I did wiped cash from bootloader menu, and now my phone just LG phone... How I can back Sprint firmware on it?
bto001 said:
Hi, for people to have this problem, dial 5689#*993#, then RAT selection, gsm/wcdma/lte auto, then the phone popup a window to said if you want to able netwok, put yes, and mobile networks going to appear again. xD :fingers-crossed::fingers-crossed::fingers-crossed::good:
Click to expand...
Click to collapse
This is all am seeing on ma LS-993 [ZVA]
try to search:field test---modem settings---RAT selection--- GSM/WCDMA/LTE auto
bto001 said:
try to search:field test---modem settings---RAT selection--- GSM/WCDMA/LTE auto
Click to expand...
Click to collapse
Network mode is in GSM/WCDMA/LTE auto already
The problem is that I can't add an apn because it is grayed out!
@marshallcodex - Have you tried contacting the community.sprint.com forum to see if they can provide us with more details or steps to add APN?
I just received a refurbished LS993 and applied the latest security update or patch released. Dialing the code to see the hidden menu also only provided the options you shared in your screen capture.
I am behind the curve because I am not eligible to receive the MSL code yet (the LS993 isn't listed as a DSU/UICC Unlockable from Sprint's unlock site). I need to either activate the phone with a new plan for 50 days or have a family/friend activate and use the phone for 50 days then request for the MSL code. Correct me if I'm wrong and I don't have to do it that way.
Anyhow good luck, hopefully you can find your answers and lead the way for us other LS993 owners.
GPhoenix said:
@marshallcodex - Have you tried contacting the community.sprint.com forum to see if they can provide us with more details or steps to add APN?
I just received a refurbished LS993 and applied the latest security update or patch released. Dialing the code to see the hidden menu also only provided the options you shared in your screen capture.
I am behind the curve because I am not eligible to receive the MSL code yet (the LS993 isn't listed as a DSU/UICC Unlockable from Sprint's unlock site). I need to either activate the phone with a new plan for 50 days or have a family/friend activate and use the phone for 50 days then request for the MSL code. Correct me if I'm wrong and I don't have to do it that way.
Anyhow good luck, hopefully you can find your answers and lead the way for us other LS993 owners.
Click to expand...
Click to collapse
The only possible way to unlock the apn section is to activate a new service with them....then the phone will be re-provisioned with all necessary stuff for the phone to work well.....i suggest we have to use their service [the $45 prepaid plan]...then cancel the service after a 3 or 4 days.....then get back to our normal carrier. I have my MSL but cant add apn still
If u already hav a sprint sim...just activate the $45 plan which will $50 [taxes included] the ready to go
Just install this app from Google Play Store and you can add/edit/remove APNs settings...
​https://play.google.com/store/apps/details?id=it.appando.app.changeApn​
Faraon.Horus said:
Just install this app from Google Play Store and you can add/edit/remove APNs settings...
​https://play.google.com/store/apps/details?id=it.appando.app.changeApn​
Click to expand...
Click to collapse
Requested url was not found on server
marshallcodex said:
Requested url was not found on server
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=it.appando.app.changeApn
Sorry, you can search it like Change APN... or visit the link attached again...
marshallcodex said:
it opened the system apn settings section and am not able to add one at that section
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Click to collapse
marshallcodex said:
marshallcodex said:
it opened the system apn settings section and am not able to add one at that section
Click to expand...
Click to collapse
Dial ​5689#*993# ; go to NAOT + NAO Test + NAO CARRIER (Select NONE).
Check if you can add/edit/remove APNs with the app.
Click to expand...
Click to collapse
Faraon.Horus said:
marshallcodex said:
Dial ​5689#*993# ; go to NAOT + NAO Test + NAO CARRIER (Select NONE).
Check if you can add/edit/remove APNs with the app.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
marshallcodex said:
mmmmm Did you tried this:
​##72786# Resets provisioning and makes phone reactivate. Useful if you are having network issues. Sprint recommends this if you ever change your services or phone number. Reboots phone.
Backup your info...before proceed...
Click to expand...
Click to collapse
​##27263# Removes any branding (sprint) and resets phone to update branding. (useful if flashing to boost or other carrier) (##BRAND#) Reboots phone.
​​##72786# Resets provisioning and makes phone reactivate. Useful if you are having network issues. Sprint recommends this if you ever change your services or phone number. Reboots phone.
Faraon.Horus said:
​##27263# Removes any branding (sprint) and resets phone to update branding. (useful if flashing to boost or other carrier) (##BRAND#) Reboots phone.
​​##72786# Resets provisioning and makes phone reactivate. Useful if you are having network issues. Sprint recommends this if you ever change your services or phone number. Reboots phone.
Click to expand...
Click to collapse
I used ##72763# and thats why am not able to add and apn now.
I already did ##72786#
marshallcodex said:
I used ##72763# and thats why am not able to add and apn now.
I already did ##72786#
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Click to collapse
A factory reset doesn’t work?

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