New phone. Opened the box and this is what's been happening.
The phone stays in a bootloop (first screen, followed the the blinking Samsung logo, back to first screen - repeat).
After a while, sometimes, it actually boots into Android. I see the Welcome screen that is seen at first boot on new Samsung devices. At this point, I can tell the phone is really hot right above the SIM slot (no SIM in phone, nor memory card). It stops responding to touch and gets stuck. I have to pull out battery to restart.
Once it restarts, it's back to the bootloop. Then again after some time it might randomly go into Android, get hot, reboot.
Is this a hardware issue? Or is this fixable?
I've already:
Flashed stock MM
Reset
Wiped cache
Related
Ever since receiving an OTA update a few days ago, my phone was never able to successfully reboot again. Instead, it does exactly this when I turn it on: Samsung logo appears when booting, then the At&t logo with the word "installing..." or "updating..." along with a loading bar at the bottom appears. The loading bar reaches 100%, but then it will say "update failed", and it reboots and the same process happens again. I've let the phone run on it's own for several ours to see if it'll ever snap out of the loop, but it just stays in the same never-ending cycle of constant rebooting and updating. My phone wasn't rooted and worked perfectly fine before the update, so I suspect something went wrong while it was updating. I tried pressing the home, volume, and power buttons in attempt to initiate a recovery boot and do a factory-reset, but nothing happens. And I've tried replacing the battery, SIM card, and micro SD card, but there's still no change. I still am, however, able to set it in ODIN mode, but I'm not sure what to do since I'm not techie/literate. Please help, I don't know how to get my phone properly working again.
hi...
I'm really desperate, my phone is suddenly dying and I have no idea why, I'll tell you from yesterday what has happened:
- I'm playing a stupid game and suddenly the screen goes black. No led, phone doesn't answer any button, nothing. I hold power button, nothing. Remove battery and put again, nothing. After some attempts phone turns on, but just after starting it reboots or stays frozen.
- I decide to change the rom (I had simpl rom), so I do a full wipe and put CM 12. It seems it works, but when I'm in the settings, at the beggining, I don't even have time to put the wifi, it starts rebooting again and/or not responding.
- Desperated, I install via odin the stock firmware from Sam Mobile. It seems it's gonna work, but when the dialog of "Android is upgrading -- Optimazitating app x of XX" it always gets stucked in a number, randomly. I never get to the 230 apps.
- As a last chance, I try Kies to install factory firmware. The same as before happens, but now it's only 17 the number of apps it tries to optimize.
These last 2 times, of course, I enter recovery from time to time (now the default one) and wipe cache partition.
My phone is agonizing, what the f is happening? Does anybody know what could happen?
Please help...
Hi, I have a Samsung S4 (i9500 International) on Android 5.0.1
I cannot get any logs, apologies.
Stuck in Boot loop, CAN'T even access Recovery. If there is another thread for this please kindly let me know, thanks.
I had CM12.1 on for a month (working perfectly) until my device started rebooting all the time.
I then wiped all cache and deleted all data, moved to Aurora N4/S6 Port Rom for 2 days, but same thing.
I have: Taken out the battery, sim card, memory card, drained all power, deleted apps (All together, combination of some, and separately).
I cannot boot into Recovery (TWRP) as it; reboots either on Recovery Loading screen, or while actually in Recovery.
It will sometimes completely reboot and I can use my device for different variants of time.
The battery has gotten really hot, when this started, but not a common occurrence.
Whenever the battery is inserted, and device is not charging, it will start the boot loop.
While the device is off & charging, the charging screen will flash.
What are the possible causes, AND / OR fixes?
Thanks in advance.
Could be something related to your power button.
Your power button is stuck and needs to be fixed by releasing or replacing it, happened to me once and solved by hitting the phone on the ground xD
But you can access the button if you are a handy guy.
So for a few weeks now, my phone has been having bootloop issues. I've been trying to fix it on my own, but no luck so far.
I can get it into download mode. Up until I tried to restore it to its stock version via the User Tool, I could get it to the factory reset options, which led to the options to wipe cache, reboot, etc. However, none of those options worked. When I attempted to reset to factory settings, I got the "dead" green android with the red triangle. Then the screen goes black and starts bootlooping again.
Once in awhile I can manage to turn it on after having it turned off for hours, or even days and it works like normal, except that if I lock it or turn it off it will end up restarting and starting to bootloop again. Which is bad seeing as it drains somewhat fast due to being overheated while having the screen constantly on.
As for my experience trying to use update recovery, it gets to the downloading part then stops and gives me this message "[011.700.147.062.092]??? ??? ? ? ????". I don't even know if I am using the correct stock rom for my phone, since I only know its MEID and model name.
do u resolved this, i have the same problem
Im so lost with this, im all stock but one day my phone just freezes then bootloop, I would be able to get it work by just leaving it and let it drain itself since it will be boot looping and lock me out completely, like the power button + low volume button would not work even after 10 minutes of holding it, would not boot to download or recovery mode, just the soft touch keys light on and the blue LED.
I reflashed my ROM from sammobile yesterday but did it half-effort, just dirty flashed it but it seemed to reformatted my phone anyway, after reflashing it, everything seemed to work properly for 20 hours and then now im back to this piece of ********* boot looping...
S7 Edge
running the Australia unbranded XSA-G935FXXS1DQG4 from the branded G935FXXS1DQG5,
would flashing de-branded affect this? or this is hardware?, one thing I did that I think was a mistake is that I chose to restore from old device, can apps cause this?
the very first time this happened, I plugged it in to charge then crash and bootloop.
UPDATE:
Things I've tried,
-Booting with NO sim card and SD Card
-Wiping cache and partition then reflashing stock XSA and OPS firmwares
im convinced that this is a hardware issue and will go to Samsung.
mine does this too. crashes then gets into a bootloop at the Samsung logo. I usually try holding the lock and volume down button. I factory reset the phone once but it still keeps happening, this started happening around 4 weeks ago
Guys your Main/Mother-boards are broken.. u need to replace it, or send back to Samsung..
Damn! Crash reboot samsung logo
Damn you say broken mother board...
did this. Press vol down, power button and home key...hmmm... i think...pressed so many combos hard to tell themapart