Strange text messaging issue - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

I have an issue that only happens with 2 people I know, who both have t-mobile and Samsung phones (I have an s7 edge, person 1 has an s6 edge, person 2 has an s7). It seems that sometimes, and for no real reason I can tell, when i get messages, from either, it will go to the sms text message, or what appears to be a grouped mms msg. Again, even with friends who have the same phone, different carriers, I do not experience this issue.
I attached a screen shot.
I have searched, but not even really sure how to describe this issue other then show the picture.
It is driving me nuts, please help.

Same thing is happening to me. I can't figure it out.

tduquefjc said:
Same thing is happening to me. I can't figure it out.
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I can not find any setting that shuts this off. I don't know if wiping out my messages will fix it but not sure I want to risk that just yet.

Frigginmike, I cleared messages and even data /cache for messages and it's still happening. I guess I'll have to live with it or perhaps just use another messages app. Strange

tduquefjc said:
Frigginmike, I cleared messages and even data /cache for messages and it's still happening. I guess I'll have to live with it or perhaps just use another messages app. Strange
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the worst part of it is, if i wait a few hours and reply to the "group looking" text, it just sends to me. its maddening. I wonder if its only the s7 or if this happened on any of the other samsung phones with tmobile.

Now that I'm back with another S7 edge, I'm having this same problem. Frustrating

tduquefjc said:
Now that I'm back with another S7 edge, I'm having this same problem. Frustrating
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I would delete all your messages including archived ones and then clear the cache and it should work fine I had a similar problem on my S5 and the problem was an archived message

besttech1450 said:
I would delete all your messages including archived ones and then clear the cache and it should work fine I had a similar problem on my S5 and the problem was an archived message
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I had that sameeeeee problem its gud now all u gotta do is call tech support tell them the problem tell them u tried everything...what they did with me was made me delete messages from whoever it was doing that with and he sent some updates to my sim card..after that he said dnt text anyone 4 a set amount of time i restarted my phone a few times n kept getting a few updates after that didnt happen anymore

Related

Hero and SMS

I've had two episodes where I sent a SMS to my dad, and the SMS shows up in the list of messages sendt to my sister -> My sister got the SMS.
Another example: I sent a SMS to my friend, and it shows up in the list of messages to my uncle. My friend answered the message.
Anyone else experienced something similar?
Is there a fix?
Can't say that I've ever had that happened unless I mistakeningly sent it to the wrong person. Human error rather than device error.
I'm sure you uncle must have enjoyed the message.
Have you thought that maybe your numbers are messed up?? Or maybe all your contacts are switching with each other to mess you up.
Yep, chedked the numbers. This is definately a device error.
I had this self same problem yesterday! I thought it was me.
I sent an SMS to a friend called 'Ross', it showed up as Ross in the 'To' field but when I went into my sent messages it had gone to a friend called Robert. This occurred twice - but hasn't with subsequent messages.
Weirdest thing isn't it?
Now, how do we go about fixing this?
z0nic said:
Weirdest thing isn't it?
Now, how do we go about fixing this?
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You need to email HTC support like with any issues / bugs you find or they will never know about them. Then hope they bring out a software fix. If we don't tell them, they will think its only a handful of people and not bother to do anything.
Also make sure your contacts' numbers are correct.
I have had the same problem, but the message hasn't actually been sent to the wrong person. It seems that it gets confused about who the person is. In my example the person I texted began with Dan and the second Theresa, so not next to each other in contacts. Theresa didn't say she had received something from me.
Same problem here
I did report this to HTC along with not getting sms and getting multiple of the same sms. All they suggested I do is a hard reset (already done) which did not change anything. Not very happy with them they didn't day it was a software fault or a fix was coming
They gave me the same response (although I only reported not getting all messages). If the hard reset didn't work they said to get the phone replaced. Its definitely a software fault so I am not replacing it, seeing as others have had issues with dead pixels etc...
It's only a display problem, you just close messages then reopen it, or go to the messages tab of the contact you sent the text to then click on the message and it'll correct the names.
I've had a similar issue once! Strange experience: I actually thought I had sent all kinds of SMS-es to the wrong person ;-)
In my case the names changed back automatically after about 30 bewildering seconds. Never had an issue since.
I have uninstalled Handcent SMS that caused several conflicts on my Hero, inclusing SMS-es not arriving at all. I might have had the 'wrong name' issue when I had Hancent installed. Don't really remember.

Nexus Messages Deleting Itself

And no i have the "Delete Old Messages" Unchecked.
It just randomly crashes and then deletes all my texts Also itll get a spell where i cant send messages until i reset the phone. Any ideas?
Its the ATT 3g version. Thanks
anyone know?
Known issue of sorts... It's happened to several people, myself included. The Messaging app will FC, and when you reopen it all threads have been deleted. I'm not sure what causes it, but I haven't had it happen again. Some have stated that they think it may be more likely to happen if you unchecked the delete old messages setting or if you allow message threads to get too large.
uansari1 said:
Known issue of sorts... It's happened to several people, myself included. The Messaging app will FC, and when you reopen it all threads have been deleted. I'm not sure what causes it, but I haven't had it happen again. Some have stated that they think it may be more likely to happen if you unchecked the delete old messages setting or if you allow message threads to get too large.
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Alright thanks man, they plan to fix it anytime soon?
7boo said:
Alright thanks man, they plan to fix it anytime soon?
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Your guess is as good as mine. If you REALLY need to minimize loss of text messages... you can check out the backup options in the Market.
uansari1 said:
Your guess is as good as mine. If you REALLY need to minimize loss of text messages... you can check out the backup options in the Market.
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Thanks, yeah it helps me cause i talk to all my customers via text message i got to remember what ive been saying lol
It has happened to me with large amounts of text going over 2000 and sometimes up to 5000 but then FC and BAM they're gone. So Try backing them up every so often.

[Q] Stuck "Sending.." GMAIL

I know there is already a thread on stuck sending text message, ive only had that happen to me twice and both times they turned grey after a few minutes and said "failed" I just hit resend and it works fine.
My issue is that emails, 5 times now have got stuck on sending and never time out.
Is there anyway to fix this quickly? The only thing I have got to work is unsyncing my account that I was sending it from and then resyncing it.
every time this has happened i was sending multiple files, and had an intermittent 3g connection.
If this is the same issue as the other thread feel free to move this post into that thread.
mrhocuspocus said:
I know there is already a thread on stuck sending text message, ive only had that happen to me twice and both times they turned grey after a few minutes and said "failed" I just hit resend and it works fine.
My issue is that emails, 5 times now have got stuck on sending and never time out.
Is there anyway to fix this quickly? The only thing I have got to work is unsyncing my account that I was sending it from and then resyncing it.
every time this has happened i was sending multiple files, and had an intermittent 3g connection.
If this is the same issue as the other thread feel free to move this post into that thread.
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Excellent question, I have had this happen to me as well. Here is what I did to (I think) fix it:
Uninstall/delete the Gmail.apk from /system/app using Root Explorer or ADB. Next I pushed the stock Gmail.apk from a zip I had lying around and rebooted. Once the app is reinstalled I went to the market and updated it to the newest version, which ended up fixing the problem. I hope this helps, I know your pain
Sent from my SPH-D700 using XDA App
well i just updated gmail, i wish i hadnt deleted the sending email so i could see if it fixed it.
but i did try to send a couple more emails before updating and none of them would send. .. now they send fine.
before it would just happen randomly, so lets hope it was just a bug in the old gmail app.
mrhocuspocus said:
well i just updated gmail, i wish i hadnt deleted the sending email so i could see if it fixed it.
but i did try to send a couple more emails before updating and none of them would send. .. now they send fine.
before it would just happen randomly, so lets hope it was just a bug in the old gmail app.
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Eh most likely it would have stopped them from sending anyway while it updated. Glad that fixed the problem, if the issue arises again feel free to post again in this thread.
Sent from my SPH-D700 using XDA App
Happens to me all the time as well. I just clear data and then it works again for a little while.
Sent From My Evo Killer!
The solution is to exit out of gmail and it will send in a few seconds.
Sent from Bonsai 7.0.3
Cycling airplane mode sometimes helps with issues like this for me.
Top Nurse said:
The solution is to exit out of gmail and it will send in a few seconds.
Sent from Bonsai 7.0.3
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cmon toppy nursey, do you really think, that you got people in here restarting their phone, deleting storage, deleting syncs... etc and nobody tried to exit gmail and wait a few seconds...
Going into airplane mode was also one of the first things I tried it didnt help at all.
Well I can confirm that the problem still happens with the latest gmail. even if you can delete the email thats stuck sending... if you try to send another one it will get stuck as well. the quickest solution works for me is clear data and clear cache of the gmail app. If it happens again Im going to try to just clear cache and see if that works.
I will update this thread in the future if I find any more information out.
mrhocuspocus said:
cmon toppy nursey, do you really think, that you got people in here restarting their phone, deleting storage, deleting syncs... etc and nobody tried to exit gmail and wait a few seconds...
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Actually when I first noticed the problem I read a lot around here and people were coming up with all sorts of complex solutions. I tried those as well, but often the simple solution is usually the most elegant. Instead of focusing in on the problem it is better to understand exactly what is going on that causes what you are seeing.
Yes, the simple solution is to just exit out of gmail and wait for gmail to execute its programming and send out your email. Constantly "checking" just exacerbates the problem.
Sent from Bonsai 7.0.3
This isn't a Gmail specific problem. It happens with Yahoo Mail and the stock email app that came with the Epic. I switched to Gmail to avoid this problem but it did not help. I also will have outgoing email send multiple times which us extremely annoying. This happens on 3g and wifi, so its not a connectivity issue.
Sent from my SPH-D700 using XDA Premium App
Top Nurse said:
Actually when I first noticed the problem I read a lot around here and people were coming up with all sorts of complex solutions. I tried those as well, but often the simple solution is usually the most elegant. Instead of focusing in on the problem it is better to understand exactly what is going on that causes what you are seeing.
Yes, the simple solution is to just exit out of gmail and wait for gmail to execute its programming and send out your email. Constantly "checking" just exacerbates the problem.
Sent from Bonsai 7.0.3
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Can you please elaborate on "understanding what exactly is going on" all you said was its executing programming.. to me it seems like its not doing anything, or its stuck in a loop.
Ive had emails stuck "sending..." for 48 hours before... so if waiting is the solution, I cant wait 2+ days to send an email.
I really hope you can explain whats happening, Im interested and it sounds like you know what you are talking about at a coding level.
clearing data in gmail and clearing data in google frameworks did it for me when I have sending problems.
Truth!
musclehead84 said:
Happens to me all the time as well. I just clear data and then it works again for a little while.
Sent From My Evo Killer!
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+1. I cleared data at it worked for me. It's been about a week since I originally had to "infinite sending" problem.
mrhocuspocus said:
Can you please elaborate on "understanding what exactly is going on" all you said was its executing programming.. to me it seems like its not doing anything, or its stuck in a loop.
I really hope you can explain whats happening, Im interested and it sounds like you know what you are talking about at a coding level.
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Click to collapse
Sorry for not getting back to you sooner, but had to have some leg surgery to keep some slow flesh eating bacteria at bay. I'm not a coder or even a programmer. What I do seem to do very well is looking at complex problems and coming up with simple solutions. You might consider me to be a systems analyst (aka a RN) so to speak.
Since we live in a logical world things happen for a reason. In the case of computers we can assume that every result is brought upon us by the action or inaction of a program. Thus the simple solution for this problem is to forget about it and check back with Gmail when we next need to use the app. It's not a fix per se, but an analysis of what is going on. Works every time for me.
Sent from Bonsai 7.0.3
Clearing data "cache" and force stopping works every time for me

Strangest issue I have ever seen....

Not even sure if this is XPlay specific. I have ONE contact, one friend that if I try to text message her my messaging program FC's. I even tried deleting her and physically entering her phone number, and it FC's. Every other contact or anything else I do, works fine. I tried clearing data for messaging, tried clearing data for contacts. My phone is stock and not rooted or anything at all. Anyone ever seen this?
Your phone is just looking out for you. Stay away from her!
j/k
I've never seen this issue before...
hairdewx said:
Your phone is just looking out for you. Stay away from her!
j/k
I've never seen this issue before...
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She is a bit crazy lol, but a good friend.
I can't even imagine if it was my girlfriend that this problem was with. "Sorry sweetie I can't text you because my phone keeps crashing the text message app, but ONLY for you". That would go over real well!
That's odd.
Try using GoSMS and/or handcent sms and see if they get the same problem.
well I just made it worse...
I called her and had her text me, instead of a text coming through i get a force close message. Even better I think its jammed and trying to send it through so I'm getting the error over again every few minutes.
I think I'm gonna need to reset my phone
EDIT: it stopped after a bit. Also scrolling through my contacts I found another contact with the same issue.
EDIT #2: While typing Edit #1 I realized both are contacts that I text often. However recently I lowered my saves message limit from 100 to 50. I had manually deleted some threads including threads from these two people and they had over 100 messages. I went into messages and did a "delete all" and that cleared the issue.

[Q] Disappearing MMS - Messages not downloading - AOSP Messaging

I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
thacounty said:
I originally asked this in Tasks thread because that is my ROM, but it isn't only his ROM as it has happened before on different phones, but always AOSP.
When I have my phone set to auto-retrieve MMS it does the expected behavior unless the MMS doesn't download correctly the first try. Sometimes I miss the message completely if it doesn't download and sometimes it notifies me with "Message not downloaded tap to retry" but when I tap that it takes me to a messaging screen where that MMS is gone. If I set the phone to not auto-retrieve I can try to download multiple times and I will not lose the message.
I know the logical answer is not to have it auto retrieve, but in a group MMS I have to go to each specific contact and hit download on each message which is counter intuitive to the smart phone.
Again, I don't think this is rom specific because I remember it on my S3 happening a time or two when GroupMMS first came to AOSP, but is there any way to make the phone keep the message in messaging if it fails to download? I used to be able to download GOSMS and use it to find them, but on the S4 they are nowhere to be found with any app I've used so far. Sometimes the message when set to not auto retrieve will just sit and say downloading forever and I have to delete it. It is pretty frustrating. I saw something on Google about it where someone had started the issue but it was for Android 2.2 and it wasn't quite the same issue.
If you haven't seen this, try setting to auto retrieve and have someone send you a bunch of mms, see if you get them all. Sometimes I don't even realize I'm missing them, which sucks too.
Anyone else experiencing this? Anyone fixed it?
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Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
tiptoekirk said:
Do you have any ad blocking software installed such as ad-away or ad-block? If so disable them and see if it works.. These programs I don't know which one exactly were causing this issue on my phone at one time. I disabled them and MMS worked correctly again. I never felt like going in and checking which setting was causing this problem so I just uninstalled them...
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Click to collapse
I don't. Thanks for that info though. The weird thing is I might even get 9 out of 10 MMS, but randomly one will not download the first try and it just disappears. I'm ok with it not downloading the first try, but if it just disappears and I don't see it I have no idea who it's from or what it was about.
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
oj4y said:
I'm having the same exact problem, OP. I'm rocking a Play Store Galaxy Nexus on AT&T. I miss a lot of group messages and I'm almost ready to switch to an iPhone, or a carrier that does MMS over WiFi.
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Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
thacounty said:
Don't like the iPhone idea, but I do wonder what else I'm missing. Today I woke up and had 3 text messages showing, but when I clicked the notification I only had one unread. I don't know if it was an incorrect notification or if I lost those sms also. I might download go and leave it on there to see if it helps. So far Handcent hasn't helped. I have it hidden in the background to see if it will catch these. I also got a message that I missed this morning and I'm not sure if it was a resend or if it just randomly came to me, but I got it 4 hours later.
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Click to collapse
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
oj4y said:
We're definitely losing messages. Sometimes I get a toast messages "Can't download message from Jane Doe" if I catch it at the right time.
Sometimes it also shows up in my notifications preview, "Jane Doe" but I click on it, it takes me to the Group MMS, but then Jane Doe's message isn't in the thread. It shows up in my friends' iPhone threads though. It's like the phone receives it initially, then just throws it out.
Other times if I miss messages, I get a ton of "Hidden Sender Address" in my notification bar. I tap on it, it's blank. I check my friends' threads, and of course there's some messages I miss.
Like you said, the only reliable way to receive these MMS is to turn off auto-retrieve, but then I'm going into each individual's thread and clicking download a many times. If we're all live group chatting, this is a little intense, but I want to be part of the group...
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Click to collapse
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
thacounty said:
Also, I'm guessing we aren't the only ones dealing with this, but maybe others haven't noticed it yet. It's pretty frustrating.
Click to expand...
Click to collapse
I found this issue awhile ago in the tracker. Pretty much sums it up, but compound it with group MMS. Look how old the dates are...
FYI - I was having issues with Text/Picture Messaging Not Downloading/Sending with AOSP ROMS.
After some heavy duty Googleing and putting the pieces together from numerous posts across different sites this is what I came up with...
Go to: Settings --> Mobile Networks --> Preferred Network Type
Select: CDMA+LTE/EVOD instead of Global and reboot. (I think AOSP ROMS are set to Global for the purpose of being used worldwide.)
Since I did this my picture messaging works perfectly! Be sure to check this each time you change ROMS or update your current installed ROM.

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