Note 3 in reboot loop - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello. I have a US Cellular Samsung Galaxy Note 3. A week ago, I agreed to a software update, but that update never finished. The phone boots, gets to a screen saying "Optimizing apps 'N' of 257", counts up to 12 or so, and then reboots and repeats the same process.
The phone is not rooted, and AFAIK, USB debugging is not enabled. I want to retrieve the data from the internal card, as there are 2 years of photos on it, and it was not backed up.
What I've tried:
A call to tech support informed me to perform a factory reset, which I declined, as I do not want to lose my data.
I took it to a Samsung kiosk, and the tech attempted to flash the update from his laptop. The newly-flashed update behaved the same as the OTA update.
I can connect to it successfully with Odin and Heimdall, but receive errors when I try to load a custom recovery image using either one (TWRP, as I couldn't find a USC-compatible version of ClockworkMod).
I tried ADB, but it only lists as a device if I select "Upgrade with ADB sideload" in the recovery console. Otherwise, it does not appear in ADB.
I'm currently downloading the previous firmware version from Sammobile, but I am concerned that installing this firmware will delete/format/overwrite/repartition/obliterate my photos within the data folder.
Any suggestions or help would be very welcome.

Update
Things are worse. After trying the Android Recovery tool from Androiddatarecovery.co, the phone is now nearly hardbricked. When the phone starts, it indicates that it is booting into the recovery menu, and "Set Warranty Bit: recovery", and then it immediate shuts off.

What actual Note 3 model is it ??

SM-N900R4

Related

[Q] S4 stuck on "Samsung Galaxy S4 GT-I9505" logo

Hello guys,
Previously, i tried to root my S4 and somehow it failed. I got this error message like "Super SU binary not installed.." I wanted to get rid of supersu in the system because it is giving me problems like my wifi cannot enable anymore. So, i performed backup and reset option but the supersu program is still inside my phone. i then tried to play with the recovery mode: "apply update from external storage" with the file - I9505_Omega_v3.0_XXUAME2_md5_05D08D598EF1873761CFF710BB628B25.zip, "wipe data/factory reset", "wipe cache partition", etc. After i performed them several times, my phone now is not booting and only stuck at Samsung Galaxy S4 GT-I9505" logo.
i've been reading several forums and most of them are saying that Flash ROM is needed. Therefore, i tried to download I9505XXUAME2_I9505OLBAMDM_SIN.zip from samfirmware.com but before the download finishes, my pc is showing me error message against this file and thus, the download is unsuccessful! Im running out of solutions guys, i really appreciate if you could help me.
What phone model do you have is it SPH-L720? Or the European version?
ODIN
s4mania said:
Hello guys,
Previously, i tried to root my S4 and somehow it failed. I got this error message like "Super SU binary not installed.." I wanted to get rid of supersu in the system because it is giving me problems like my wifi cannot enable anymore. So, i performed backup and reset option but the supersu program is still inside my phone. i then tried to play with the recovery mode: "apply update from external storage" with the file - I9505_Omega_v3.0_XXUAME2_md5_05D08D598EF1873761CFF710BB628B25.zip, "wipe data/factory reset", "wipe cache partition", etc. After i performed them several times, my phone now is not booting and only stuck at Samsung Galaxy S4 GT-I9505" logo.
i've been reading several forums and most of them are saying that Flash ROM is needed. Therefore, i tried to download I9505XXUAME2_I9505OLBAMDM_SIN.zip from samfirmware.com but before the download finishes, my pc is showing me error message against this file and thus, the download is unsuccessful! Im running out of solutions guys, i really appreciate if you could help me.
Click to expand...
Click to collapse
Head over to http://galaxys4root.com
They have a lot of useful tools and youtube videos on how completely restore your phone to stock.
What I would suggest is to follow the method listed on this site under the "GS4 stock firmware" tab.
To do this, use ODIN (which is a leaked software from samsung used to flash firmwares to devices) to re-flash the firmware to the phone (recovery and all)
THIS WILL DELETE ALL DATA ON THE PHONE!
It sounds like you don't have any acces to the phone, so I'm sure that is the least of your worries.
Use either this site or the sam firmware website.
CONFIRM WITH THE LABEL UNDER THE BATTERY FOR YOUR DEVICE MODEL NUMBER
You MUST use the correct firmware, otherwise you will run into problems like this.
Once you have the odin, drivers, and firmwares downloaded, run ODIN (with admin privileges) and select the firmware that was downloaded for your device for the PDA section.
Unplug the phone from the computer, boot into "download/odin mode" by starting from the phone turned off, turn it on, but before pressing the power button, old the home and vol down buttons, then power button.
Once you see the download mode on the phone screen, and the odin software recognizes it, there will be a button on ODIN that says "flash" or something to that effect.
Let the software do its thing and you should be good to go.
If you are using a windows PC, you need to make sure you have all the drivers, if you are using a mac/linux machine, there is a program called "Heimdall" that is an open source, cross platform version of ODIN, but I personally haven't had any luck with it, and I resorted to dual booting my mac with Windows 7.
If you have any questions feel free to reply, as I pretty much always have a phone/tablet/computer in front of me and will be able to see your reply quickly.
Good Luck!

Trying to recover photos on soft-bricked phone

Hi all,
This is my first post here, I'll try to include everything but please let me know if I am missing any info. I'm using Windows 10, my phone is using Stock ROM 6.0.1, carrier unlocked from Telus to Rogers but bootloader shows device is Locked.
TLDR: I'm trying to recover the photos from my soft-bricked phone before doing a factory reset. I've tried to manually flash the firmware with fastboot by following the steps in service.xml, but the commands all appear to return OKAY without errors but there's no change in the phone's behaviour.
More Info: I've spent the last 2 days reading up on here and elsewhere online to learn as much as I can. I am honestly not sure what caused it the soft-brick. I was using my phone normally yesterday morning when it froze while browsing Facebook, so I tried to power it down, but I got caught in a bootloop and it wouldn't go past the logo screen. It's part of my morning routine to run updates, and I often (though not yesterday) transfer files to/from the phone through a USB cable, so could it be an internal memory problem? Other possibilities, while I was careful ultimately I did download an apk for Pokemon Go before it was released in my country, and I did also download a battery saving app, so there's risks from both of those but the timing seems wrong...
I can get into bootloader and recovery mode, but not factory mode. Wiping the cache partition did not help. The only way to power the phone down is from bootloader, otherwise the phone goes straight to the logo screen.
I've installed ADB/Fastboot using the 15 Second ADB Installer here, and believe I have all of the correct drivers from the WinDroid install. However I did not enable USB Debugging before this happened, so the only way I can get ADB to see the devices is to go to "Apply update from ADB" in recovery mode, but running "adb devices" brings the phone up as sideload. If I'm in bootloader, "fastboot devices" sees it, "adb devices" comes back empty.
I used the file XT1563_LUX_RETCA-ROGERS_6.0.1_MPD24.107-52_cid14_subsidy-RGRCA_CFC.xml.zip from the File Factory folder, and it looks right according to the software version in the .xml files, but I'm still new to this and I'm not sure if my best guess is educated enough.
In general I'm not too squeamish about voiding the warranty and don't care about losing my apps, it's the photos that I really do not want to lose (shame on me for not backing those up!). I'm wondering if there's a way to get my photos back before unlocking or doing a factory reset, but if there's a reliable recovery software I can use after the fact I may have to bite the bullet.
TIA for any help.
An update. I chose to wipe user data (NOT including personalized content), the phone rebooted but is looking different from before. Which in and of itself is alright, but makes me wonder if I flashed the correct firmware...?
During the setup process, I was given the option to restore data from 3 days ago, which was when the soft-brick occurred. I chose to recover most of my apps, however I can't see any photos. I tried Recuva but it could not see anything, I'll be trying trying the Wondershare Dr. Fone Android Recovery program and hope it finds the photos.

Stuck on Samsung Logo Odin and Wipe done

Hi, I recently became a Galaxy S6 Edge+ as a gift, which is stuck on the Samsung Logo (blinking). I am not new to flashing Firmware and Roms (came from the HTC HD2 and Dell Streak 5), but everything I do, I can not come through this. Now I need your help, since it's my first Samsung device. Maybe I have something forgotten?
My device:
SM-G928F with Regional Code AUT (free Switzerland firmware) --> Also Samsung Smart Switch shows me this AUT Version (but it wont recognize it, shows it after typing in the serial)
What have I done:
Samsung Smart Switch does not recognize it.
The last 24 hours I have downloaded the firmware through SamFirm 4 times, I have flashed the phone via Odin about 8 times, after the flashs I have wiped the cache and resettet data (full wipe) through the recovery. One time, the phone came to the android optimatization, but it was stuck on the last app (was 30 minutes on this), after reboot it was stuck on the Samsung logo.
Now I need your help. What can I do further? Do I missed something? Any ideas?
Something strange I noticed: When the phone is off and I plug it in to the wall, the battery drains. I have to put the phone to Download-Mode to charge it. Is it linked to the firmware problem? The charger is original Samsung.
So, I flashed TWRP, the Note7 Deodexed Rom and SkyHigh kernel, but it's the same... any sugestions?
I read about a pit file, what is that? May be this the solution?
What I did the last 3 houers was to test Smart Switch With the mac version, the rescue function did not work, the hole program crashed each time. On the windows version it suceed, but my phone is showing just the blinking Samsung logo. Every now and then it vibrates, but nothing happens, so I am at the start of the problem again. Any ideas?
Next update: I flashed the original firmware with a pit file 3 minutes ago. I learned a lot, learnt that the pit files are the partition-files. Now I'm hoping, that with the new partitions it will boot properly :good: . Stay tuned!
Still the same issue. Please help me
Whenever I start the Recovery, it says "installing system update" and then there is a dead Android, does this matter?
A 4 part firmware with pit file did not help. I downloaded another Firmware from another source, also the same. Now I will do a downgrade and look, if this helps. Pleeeeease, help me!
Infos from the download mode:
Produkt Name: SM-G928F
CA_Type: CA_3
Current Binary: Samsung Official
System status: Custom
Secure Download: Enabled
Know warrenty void: 1 (0x0203)
RP SWREV: B:3 K:0 S:1
Maybe the TWRP Log helps: There are errors in writing, is there something missing? It is the original firmware, with the newest TWRP and SuperSU installed. Still stuck on Samsung (animated) logo.
Listen do you have windows on ur mac i use parallels
but do you have windows anyhoe
Sent from my SM-N920G using Tapatalk
Same here
Hello,
I'm quite new here, but not with flashing.
My son got an S6 Edge plus too, with almost the same problem.
I tried also almost anything, the last few days.
ADB sideload, Odin several versions.
It started out with FRP lock.
After I tried al I could find I think it bricked.
And now it is in the state as described above.
Only first screen and draining the battery if not in download mode.
And when I put it on USB cable it says: "An error has occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
But Smart Switch doesn't recognise the phone!
I can however get the phone in download mode by pushing vol. down, power and home and then vol up.
But in Odin only works: Pit, CP and CSC.
With AP and BL I get errors and fails.
Please help?
For me AP and BL works with Odin. I am a step furhter now. First I flashed with the option: Erase All Nand. Then I installed TWRP and a made a repair for the System and the Caches partitions. With SuperSU installed, and the caches wiped (manual, dalvik and normal caches), it says "Android is starting, Optimizing Apps" and then "Androis is starting, Starting Apps" on a blue screen and when it loads to the end, it is stuck there.
.You get only the first Samsung S6 Edge+ Screen? Then the system files are missing, there is no OS to start (flashed with AP in Odin). Your flash problem sound quite strange. Did you test another cable?
If you want to do it with Smart Switch, the phone should be in download mode. I also had to try it several times. Did you installed the drivers?
@ KatariaMax: I have Windows and Mac PCs, no Parallels. Does it work with Parallels?
So, one problem less. With the Audax rom and kernel, the phone charges normally (but not with Quickcharge), so I don't have to put the phone to download mode. But here is the same problem, after "starting apps" it is stuck. I will do a log from the install, maybe this helps.
@ HugoGroot: Maybe the second post could be the solution for you: http://forum.xda-developers.com/galaxy-s6/help/s6-bricked-t3497687
I read about Sony devices, which are in a bootloop because of the battery. Could this be possible also for Samsung devices? I have bought a battery, just to be sure. Any other suggestions?
I found the problem here: https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Continuous-Restart-and-Optimizing-Apps/td-p/1020656

Samsung Galaxy On5 Won't Boot, Fastboot won't show up on Mac, other errors

Hello,
I rooted my Samsung Galaxy On5 a couple months ago, and I used it fine during that time, however, I recently deleted the operating system from TWRP and now I am having trouble installing a new operating system. I have tried many different suggestions, including:
1) Using ODIN to flash a new ROM (when I attempt to start flashing with ODIN, it will almost immediately fail with an error message on ODIN; note I was in download mode on the On5 for this attempt[power+volume down+home])
2) Trying to unlock fastboot and install the stock ROM from there
Please note that this method has not worked. When I try to get to fastboot, I will run into an error at the very start of my task. I use a mac, so after I have changed directories to my Android SDK Platform Tools and type in ./fastboot devices, nothing will come up on my terminal (no serial numbers, not even an error message saying "No devices found", just nothing).
3) Using Samsung Smart Switch or Samsung Kies. When I try this method, the software will spit out an error message saying my device can not be recovered (although I have used Kies and SmartSwitch before with this device, even after I had rooted it, so maybe this error message is just because the device is getting old and support is being discontinued)
4) Installing an operating system directly through TWRP. When I try this, I get several error messages, whether it be that the signature verification is bad or the zip format or whatever is bad. I have tried several different sites with different ROM options, and keep getting error messages, so I gave up on this option.
If I hold down the power button alone, the Samsung logo will pop up, wait a second then disappear, only to be replaced with a blank screen (although the screen is on as I can see a tiny bit of light coming from the black screen). If I hold down Power+Volume Up+Home I am taken to the TWRP recovery screen. If I hold down Power+Volume Down+Home I am taken to Download Mode (Note, in download mode there are a couple lines of text, one of these lines says Secure Download: Enabled. Does this make a difference?)
Just to clarify, I do not have any operating system installed on the phone, and my main goal right now is to be able to boot into Android, after that, I will be able to navigate the waters myself and restore the phone the rest of the way.
Thank you in advance for your help and if you have any questions for me please ask them.
The device model number is SM-G550T (This is a T-mobile phone)

S6 lite malfunctioned and now does nothing.

History:
I have a samsung tab S6 lite LTE version. The tablet freezed out of nowhere when I was working and restarted but stuck in bootloader. After a while, and after removing the sd card, the tablet functioned properly. The tablet had more 80% of battery charge.
I thought the new update might fix the issue. I installed the update. it restarted and stuck in bootloader again. Power and Volume Down buttons will restart the tab, but it never went past the bootloop.
Left it for 12 hours without charging, and then the tablet went into recovery mode. I wiped the cache and when figuring out the other options in recovery it switched off and did nothing. When connected to a charger, a circle with lighting icon showed up. No combination of buttons worked.
Took it to the service center, and was told the motherboard needs to be replaced. I knew it was a software problem so I came home without replacing the motherboard.
I put the tablet on charge for a while and pressed volume up and down button and connected it to the computer. The tablet went into download mode. I immediately downloaded Odin and stock firmware and tried to flash only the BL file to the tablet. It failed few times, maybe because of faulty cable. I used another working cable and tried to flash the full firmware and the tablet disconnected again from the pc.
But now the tablet showed "an error occured while updating and use smart switch for emergency recovery". Smart switch on pc did not detect the tablet, but Odin did. The device manager detected the device as samsung mobile usb composite device. I used a new usb cable and flashed the stock firmware using Odin. The process was success but the tablet died.
It does nothing when connected to a charger or pc. No display and no buttons worked.
I opened the tablet by removing the display, and disconnected the battery physically. But nothing happened.
I tried several times to connect to pc, and for once it was detected by the pc.
This time I flashed the stock firmware using odin with nand erase and repartition. extracted the pit from csc file and added it to Odin.
The flash was a success but the tablet remains unresponsive. I checked the display to see if I had cracked or damaged it while opening, but it is good.
Now Sometimes, the tablet gets detected by pc as samsung mobile usb composite device and I could even flash the firmware with success. But the tablet displays nothing and is unresponsive.
Can Anybody advice What I can do now?
PS. I used the correct firmware meant for s6 lite LTE version every time I flashed.
Disconnect devices from PC USB port & uninstall official Samsung USB drivers. Reboot & re-install drivers. Connect to another USB port preferably at the rear PC.
Flashed latest Android 10 instead of the latest Android 11 stock firmware (AP *super.img.tar file ONLY) using Odin (I used official Odin3_v3.14.4) with Auto-Reboot, Nand Erase and Re-Partition. Input *.pit file. Flashing process might take 'years' but be patient until it ended & auto boot up successfully. Try another USB port if it failed. Therafter, flash the rest of stock WITHOUT Nand Erase & ONLY Re-Partition, Auto Reboot & F. Reset Time.
Once it successfully got flashed & auto reboot, wait patiently as it might also take a longer time than normal to boot up. Charge the device to optimal. Done!
Optional (Remove Knox Guard)
Connect to the internet. Login to your Google & Samsung account to update everything & reboot upon further updates. Thereafter, boot to Download Mode & flashed AP (Magisk Patched *boot.img, blank *vbmeta.img & patched *vbmeta_samsung.img) + BL (Blank *vbmeta.img) WITHOUT Nand Erase & Re-Partition. After successful boot up, reboot back to Download Mode & ensure there's no 'KG State' on the list before deleting('root delete' not ADB) Knox Guard or app named Payment Service as in Android 10.
Thanks. I will try.
7GHz said:
Disconnect devices from PC USB port & uninstall official Samsung USB drivers. Reboot & re-install drivers. Connect to another USB port preferably at the rear PC.
Flashed latest Android 10 instead of the latest Android 11 stock firmware (AP *super.img.tar file ONLY) using Odin (I used official Odin3_v3.14.4) with Auto-Reboot, Nand Erase and Re-Partition. Input *.pit file. Flashing process might take 'years' but be patient until it ended & auto boot up successfully. Try another USB port if it failed. Therafter, flash the rest of stock WITHOUT Nand Erase & ONLY Re-Partition, Auto Reboot & F. Reset Time.
Once it successfully got flashed & auto reboot, wait patiently as it might also take a longer time than normal to boot up. Charge the device to optimal. Done!
Optional (Remove Knox Guard)
Connect to the internet. Login to your Google & Samsung account to update everything & reboot upon further updates. Thereafter, boot to Download Mode & flashed AP (Magisk Patched *boot.img, blank *vbmeta.img & patched *vbmeta_samsung.img) + BL (Blank *vbmeta.img) WITHOUT Nand Erase & Re-Partition. After successful boot up, reboot back to Download Mode & ensure there's no 'KG State' on the list before deleting('root delete' not ADB) Knox Guard or app named Payment Service as in Android 10.
Click to expand...
Click to collapse
By chance is it going to work for KG:Locked status device? I'm on F62, i bought this (second hand) few days ago from another city. Tapping on build number doesn't give any response, When i try to flash any firmware I'm getting response "All binaries are not allowed to be flashed" I'm pretty much confused what's happening here
Rolith Rtw said:
By chance is it going to work for KG:Locked status device? I'm on F62, i bought this (second hand) few days ago from another city. Tapping on build number doesn't give any response, When i try to flash any firmware I'm getting response "All binaries are not allowed to be flashed" I'm pretty much confused what's happening here
Click to expand...
Click to collapse
Did you solved it?

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