Help : Microphone Issue with N910F - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi guys
I've had the Note 4 for a while but only had an issue I think after the marshmallow update. The microphone doesn't seem to pick up any sound: tried to record a voice memo and it's blank. WhatsApp calls, the other person can't hear anything, Snapchat doesn't record any sound. Weird thing is that when I call someone with the normal dialler it picks up sound fine. A restart fixes the mic issues and works well, but after charging the phone the mic stops working again. Any solutions?
Unlocked, Not rooted, Knox tripped though, & running android 6.0.1

I have the exact same issue when I moved to the German 6.0.1 N910FXXS1DPE6 ...
Restarting fixes it but is a pain in the ass

uwaisbeard12 said:
Hi guys
I've had the Note 4 for a while but only had an issue I think after the marshmallow update. The microphone doesn't seem to pick up any sound: tried to record a voice memo and it's blank. WhatsApp calls, the other person can't hear anything, Snapchat doesn't record any sound. Weird thing is that when I call someone with the normal dialler it picks up sound fine. A restart fixes the mic issues and works well, but after charging the phone the mic stops working again. Any solutions?
Unlocked, Not rooted, Knox tripped though, & running android 6.0.1
Click to expand...
Click to collapse
I have the same problem. How did you handle it

Related

[Q] i9500 Low Mic Issue

Hello everybody,
I'm sorry for opening that topic but i'm desperate now. I saw similar topics for that but i tried every written solution on that topics not working.
Last month i've rooted my i9500 first time and flashed CyanogenMod (4.4.2 Kitkat). There were few bugs on this ROM. For example Camera Problem, Low Mic issue etc.. After i used that ROM 2 days, i decided to change my ROM because of bugs. I changed 4-5 ROMs for i9500. ( Phoenix, CyanogenMod(New Version), MIUI etc... But the low mic issue was still there.
I tried flashing Stock Rom 4.3
Flashing Stock New Rom 4.4
Flashing stock Kernel and stock Radio
Flashing other ROMs...
I tried all of them. All problems gone except low mic issue. First I thought something wrong with my hardware but after that i noticed that the low mic issue is just running on Phone Calls. If i open speaker my voice is perfect but in normal call people barely hear me or don't hear me.
Voice recorder and Video Recording is perfectly record sound. The problem is occur only Phone Call without speaker.
So i need your help, how i can solve this low mic issue ?
Thanks for all.
try downloading AudioManager on play store and see if it helps. It could be a hardware problem you know.
cheers ~
I downloaded AudioManager but nothing changed. I guess the problem is not hardware because if i use speaker on phone calls my voice is perfect. Audio recording and video recording are also perfect.
No solutions ?
please help me about this. i tried everything i've read nothing changed.
You've probably got dirt in your microphone hole, locate it on the bottom of the device and use a dental pick or something to clear the blockage.
Perhaps you're covering the microphone hole when you hold up the phone to your ear?
I tried to clean it nothing changed. I'm holding same as i always do . I tried directly speak to mic hole. Nothing changed
Same Issue please help us
I Have same issues, im sure Hardware is working Fine, mic in low volume if using at phone call and record voice note. but in other apps like Audio Record, and Activate Speaker Phone mic is Working properly, S Voice, etc
I also upgrade my device GT-I9500 JB 4.3 with firmware for Russia I9500XXUFNB3_I9500SERFNB3_I9500XXUFNA6_HOME
After that , start my problem with S4 device and microphone NOT working level is so bad and low .... sound is very poor
If I use speaker option mic working good , also if I use bluetooth headset for communication sound work good , normal .
But have problem if I answering and try talk "normally " by microphone .
Today try with other 4.4.2 firmware like I9500XXUFNB7_I9500OLBFNB4
But unfortunately, there is still the problem with my S4 GT-I9500
My mic work good with JB 4.3 but this problem start when upgrade to 4.4.2
Best ,
Z.
can someone edit this..?
same here~
but can someone test or edit file default_gain.conf maybe it will solve our prob
Thanks
(remove .zip)
same weird problem
i9500. on AOSB KK 4.4.4 1.3v mic works fine on phone calls, whatsapp voice, recorder,etc
but on euphoria rom , some builds mic only works in whatsapp and google nw etc and not on phone calls
frapetis CM12 v19build, mic works sometimes in calls, sometime not, sometimes after dialling crazy screetching noise comes, cannot hear the call then nor they can hear me. after 2-3 call attempts, voice becomes fine,and can call with no troubles. but this sh*T keeps happening.
tried going back to TW(AURORA, STOCK) , still same story, mic not working in calls, but in voice recorder
Some builds mic doesnt work only,anywhere.
anyone any help >_<
considering the fact that voice works with KK and problems are only in 5.0/.1 ROMS. tried different modems for lollipop also, still no use

[Q] Muffled sound in call when on speaker

Recently got myself a LG G2. Only issue I'm having is the person I'm talking to during a call can barely hear me (muffled and quiet). It works fine in a normal call regardless of the voice enhancement/cancellation being on or off. Problem only occurs with speaker. Sound is the same whether I'm talking in to bottom microphone or the top microphone. Phone is not rooted
I updated the phone a couple weeks ago. I remember using speaker in call with out an issue when I first got the phone. I can't remember if I updated to Kitkat and had it working. Or if updating to Kitkat has caused the problem
Also, NO sound appears to be sent when using Viber with speaker 'on'. However, speaker 'off' works fine
Android 4.4.2
Kernel 3.4.0
Software Version D80220a-AME-XX
Thanks in advance
Mark

S4 microphone problem in normal call mode (working fine in speaker mode)

Hello,
Can someone please heeeelp me, I have a Samsung s4 I9505 that I bought with a problem:
When I call someone I can hear perfectly but the other person hears a crackling sound and almost no sound but ONLY IN NORMAL CALL mode, when in SPEAKER it seems to work just fine, also with the headset the crackling sound persists.
The problem also persists in any app like viber, watsapp, voice recorder..
Things I have tried:
Restarting, factory reset
Different firmware like Kitkat 4.4 and Lollipop 5.01
Changing the charge dock with the microphone
Is there another microphone that is activated while on speaker mode than on normal call or what is the difference between normal call and speaker mode?

Microphone Issues on Asus Zenfone 2 Laser Ze550kl

Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.

S7 Edge - Microphone not working in calls

Please help,
Samsung have returned my phone twice saying no fault found, but every time I make or receive a call there is no sound on the other end. The mic works for google search, video recording, voice recorder app etc, but as soon as I make a call no one can hear me at all. Any ideas welcome please before I end up selling it as faulty. Gutted and tearing my hair out!
Hey!
I have a similar issue with my S7. Microphone does not work only during the calls. Turning on speakerphone does not help (as it should when you have a broken bottom microphone) and also if I connect headset then the microphone from the headset works. In all other aps both (botom, top) microphones work (I do have stereo in video recording etc.). Did it happen to you after system update or when?
Cheers
A small update:
I have found that the issue is even more silly for me.
So I make a call and the person to whom I am calling cannot hear me. Then I connect a headphones, but ones without a microphone. And suddenly the microphone in the phone starts working. But the moment I disconnect them it stops.
Can you confirm this happening for you?
its old, but i have same problem. Now, I am trying to flash stock rom and see if it will work. After restart, I microphone works only once in call app, that it dont work. But i can record audio with it and in any other app it works. Idk what is the problem, but i want to find out

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