Samsung note 3 screen problem (900) - Galaxy Note 3 Q&A, Help & Troubleshooting

My Samsung note 3 screen turns off when i put it on my pocket.i think when its pressed around the front camera/sensor.the phone functions but there isn't any display i have to turn it off remove the battery and it starts again.if i place it in the desk there is no such problem. Any ideas?

procusr said:
My Samsung note 3 screen turns off when i put it on my pocket.i think when its pressed around the front camera/sensor.the phone functions but there isn't any display i have to turn it off remove the battery and it starts again.if i place it in the desk there is no such problem. Any ideas?
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I have moved this thread to your device's Q&A section.

Test it by pressing those places `.

Related

G1 Screen problem

Hello, My G1 has just suffered a problem, i was scrolling down a web page and the screen faded out like it had lost power but the backlight was still on, the keys lit up and it still could make the trackball clicking noise when you moved it. I took out the battery and left it for 5 minutes and rebooted my phone and the screen turned on for about 3 seconds and faded out like before but it did boot into android as I heard the notification/startup sound. I think that the screen has burnt out but im not shore so has anybody had this problem before and/or might know how to fix it
Just some more infomation, If the screen dies and I leave it for a few minutes, when I unlock it or slide the screen up, the screen works for a few seconds but then fades. Also the fading looks like the screen lost power or like its losing pixels
From my experience with phone hardware this doesnt look like screen problem, but rather the lamp driver in the motherboard. the only way to narrow down is test the motherboard /screen with another phone.
If this is the case, it might require servicing the backlight driving circuit, which by far requries soldering/desoldering some components in motherboard.
wilkinlp01 said:
Hello, My G1 has just suffered a problem, i was scrolling down a web page and the screen faded out like it had lost power but the backlight was still on, the keys lit up and it still could make the trackball clicking noise when you moved it. I took out the battery and left it for 5 minutes and rebooted my phone and the screen turned on for about 3 seconds and faded out like before but it did boot into android as I heard the notification/startup sound. I think that the screen has burnt out but im not shore so has anybody had this problem before and/or might know how to fix it
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had the same problem its a hardware issue. tmobile sent me a new phone no questions asked
Thanks for the replies, it seems that it has fixed its self as I've been using it for about 5 hours and no problems so far, I'm using it right now to type this, if the problem persists I will try and fix it or just buy a new one

S4 screen stays off , please help.

Hi,
I'm hoping someone can help me determine if I have a defective phone or no. Basically what happens is that when I receive a call and I bring my phone to my ear the screen turns off (as it should ) but when I move the phone away from my ear the screen stays off and I have to press the power to bring it back on. Mind you this started happening 2-3 weeks ago, before it was fine bring phone to face/ear screen turns off , move it away from face the screen would turn back on.
Now logically it seems the proximity sensor might be having issues but it works fine when i bring it to my ear so maybe that's not it?
This is quite annoying whenever I'm on a call and have to press numbers, end calls, go back to what i was doing I have to continuously press the power button. I googled these issue and a few people are reporting the same thing. but i didn't see any solutions or answers.
Thanks for any help.
Ive had the same thing happen. Go to Settings > My device > Call Settings. Look to see if the option to "turn off screen during call" is enabled/disabled.
I feel like you have a a custom rom, or maybe just rooted with some cpu clocking going on. whats usually going on is your phone is going into a deep sleep where it's energy is to low to even force itself to wake up.. but it's still alive not dead, just unresponsive (I feel like I'm talking about malnourished human beings). don't let your phone get too weak, set your minimum cpu speed a little higher than what it is now, and make sure it gets more complex carbs.
Sent from my Galaxy S4 using xda app-developers app
soraxd said:
I feel like you have a a custom rom, or maybe just rooted with some cpu clocking going on. whats usually going on is your phone is going into a deep sleep where it's energy is to low to even force itself to wake up.. but it's still alive not dead, just unresponsive (I feel like I'm talking about malnourished human beings). don't let your phone get too weak, set your minimum cpu speed a little higher than what it is now, and make sure it gets more complex carbs.
Sent from my Galaxy S4 using xda app-developers app
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I have not changed anything on the phone, it's stock and simply have accepted the carrier's OTA updates and that's it.
And also I should have mentioned that I did check the call settings, I have the "turn off screen during call " enabled, before posting here I had that option disabled but then the screen would stay on during a call, which is worse cause then the phone gets hot near your face and don't want a bright light next to me.
Also I did a hard reset and factory wipe and nada, still doing the same thing .
same
I have the exact problem with my s4. I will post any findings.
Got It
For me, it was dust inside the phone in front of the sensor.
How to fix
1) Remove back of phone along with the battery and GSM and SD cards.
2) Remove 4 screws around the back of the speaker. Then pry out ward from the battery compartment and pop out the speaker housing.
3) Remove 5 screws from the rest of the back. Use your thumb nail and start at the bottom and work around the phone to pry appart.
4) Remove 1 screw from the camera and sensor housing. Pry the metal cover off by starting at the top and pry upward.
5) Take the camera out by on snapping the bottom snap plug with a flat head tweaker. Then remove front facing camera.
6) Lastly take out the sensor snap plug and tilt the sensor out. Blow air inside the housing .
7) reassemble.

[Q] Screen from another Note 3? Please help

Background:
So my wifes screen on her Samsung Note 3 is completely smashed, and I believe the digitizer is too as the screen does not respond either. the phone turns on as the buttons has lights and I also get a heptic feedback when I hold down the power button on the phone to turn it on.
I need the the photos, photos were not backed up, not on the SD, and USB Debuggin I believe was off. I tried to connect the phone to 3 different PCs and with different cables, but the pcs do not allow me to see the phones camera folder.
replacing the screen would cost more than the phone cost, and the phone is anyway only being used as a second phone so don't want to shed out that much money.
QUESTION:
I have another Samsung Note 3, so my question was, can I take the screen and digitizer from that one and put it on the broken one and then get the photos and then swap the screen and digitizer back?
Also at work we have a Cellebrite device, but when I tried to extract all the data out of the phone with that, the device asked me to press on "allow this computer" on the phone, but as the screen is broken I can't do this :/
I would really appreciate if anyone can shed some light! thanks guys
mus7ii said:
Background:
So my wifes screen on her Samsung Note 3 is completely smashed, and I believe the digitizer is too as the screen does not respond either. the phone turns on as the buttons has lights and I also get a heptic feedback when I hold down the power button on the phone to turn it on.
I need the the photos, photos were not backed up, not on the SD, and USB Debuggin I believe was off. I tried to connect the phone to 3 different PCs and with different cables, but the pcs do not allow me to see the phones camera folder.
replacing the screen would cost more than the phone cost, and the phone is anyway only being used as a second phone so don't want to shed out that much money.
QUESTION:
I have another Samsung Note 3, so my question was, can I take the screen and digitizer from that one and put it on the broken one and then get the photos and then swap the screen and digitizer back?
Also at work we have a Cellebrite device, but when I tried to extract all the data out of the phone with that, the device asked me to press on "allow this computer" on the phone, but as the screen is broken I can't do this :/
I would really appreciate if anyone can shed some light! thanks guys
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Yes I believe it is possible to do such a thing as long as you are prepared to spend enough time on this. Look on YouTube and ifixit and the internet for screen replacement videos and guides and instead of replacing with new screen use the guide to put that other good note 3 screen on your broken one, then use the same guide again to disassemble it and then do as you please by either leaving the broken screen phone or putting the broken screen back into the phone. So yes it is possible but be careful and look at guides carefully.
mus7ii said:
Background:
So my wifes screen on her Samsung Note 3 is completely smashed, and I believe the digitizer is too as the screen does not respond either. the phone turns on as the buttons has lights and I also get a heptic feedback when I hold down the power button on the phone to turn it on.
There is an app to control you phone from pc. Never tried though
http://forum.xda-developers.com/showthread.php?t=2786395
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S6Edge+ cracked screen, wake up problems

i have a S6 Edge+ and its got a cracked screen. it has a big black spot the size of a fingertip on the right middle like something stabbed it maybe.
sometimes when i got to wake it up, phone is on and i press the power button the lights on the bottom come on, the cascade window button and the back button............but the screen does not light up. it kind of flickers and i see the permanent damaged part, a green strip down the right side of screen but does not turn on.
sometimes i have to press the power button to wake up and put to sleep 6 or 10 times for the screen to light up.
my question:
do you think this is simply from the screen being damaged.
have you seen anything like this before on a phone
do you think if i spend the money to fix the screen this issue will be fixed?
cnile said:
i have a S6 Edge+ and its got a cracked screen. it has a big black spot the size of a fingertip on the right middle like something stabbed it maybe.
sometimes when i got to wake it up, phone is on and i press the power button the lights on the bottom come on, the cascade window button and the back button............but the screen does not light up. it kind of flickers and i see the permanent damaged part, a green strip down the right side of screen but does not turn on.
sometimes i have to press the power button to wake up and put to sleep 6 or 10 times for the screen to light up.
my question:
do you think this is simply from the screen being damaged.
have you seen anything like this before on a phone
do you think if i spend the money to fix the screen this issue will be fixed?
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Yes.
Yes, on my son's Xperia Z5 Compact. He hadn't dropped it or damaged it in any way - just happened.
Yes
B3311 said:
Yes.
Yes, on my son's Xperia Z5 Compact. He hadn't dropped it or damaged it in any way - just happened.
Yes
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Any solution or anything you tried?
cnile said:
Any solution or anything you tried?
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Fixed by Sony, phone is insured.
Yes, take it to Samsung store to repairing.
Ok, I have booted into safe mode and the problem does not exist. this means its a sofware issue, obviously. Here is the dilemma, I have done factory and hard resets to include the cache partition. How might i go about fixing this issue until they release a new update from android 5.1.1???
Can anybody tell me what core we use to put the touchwiz snappier, I saw one one topic but I can't find it now. We only have to put the code and the phone was so quick like the day we Unbox the phone. Thanks

Flip cover samsung problem

Hello
I have an official flip cover samsung and sometimes when I open the case the screen does not turn on, but the 2 keys on either side of the home button turns on.
I have to close and open the flap 3/4 times so that the screen lights up.
I moved from mm to nougat but the problem remains the same.
thanks

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