Note 4 stays awake and drain battery while idle - Galaxy Note 4 Q&A, Help & Troubleshooting

I am using Note 4 (N910C) bought new 4 months ago but some times device behave weird. Sometimes device stays awake (cpu stays active) while screen is off and the device is not being used. When this state happen in the battery stats it can be seen that the awake line becomes strong and permanent and only solution is to restart the device.
After restart, device behaves normal for about 2 to 3 days and after that same problem persist. During this situation 4% per hour battery is consumed when device is idle.
In battery stats Android System and Android OS consume most of the battery when this problem happens. Otherwise device consume normal battery and I get about 6 hrs of screen on time.
I have tried several solutions like
Cleared cache.
Disabled some pre installed apps which i don't use like svoice etc
Disable sync services
Installed Gsam battery monitor but no-special process found other than android aystem which consume battery in problem state.
But nothing mentioned above really helped. The only known solution is restarting the device which help for like 2 days and problem comes again.
Device is not rooted and I am using original Samsung OS. Lollipop 5.1.1 and Marshmallow 6.0.1 both have same problem the later was updated via OTA. But nothing addressed the problem.
Please guide with the possible soultion?

I have the exact same problem, would be great if somebody can help
Sent from my SM-N910F using Tapatalk

I also have the same problem, i'm going to search deeper in the forums if someone solved this months ago
So far it ends up wasting the battery of a generally idle device and stays up long enough for my screen and body to heat up when left unattended.
Have you already fiddled with the screen settings itself? Particularly Settings>Device>Display and Wallpaper > Smart Stay? I turned mine off and it did reduce some of the battery drain issues.
WiFi and mobile data (even just the plain mobile signal) seems to drain the battery too a little quickly.

Related

Excessive Deep Sleep Battery Drain

Some of you may have noticed that battery life on this phone can be both unbelievable and mediocre. I've been trying to figure out what can trigger and cause mediocre performance and I'm at a loss. The problem is, there doesn't appear to be a smoking gun. No obvious wake locks. No rogue Apps. I have Carrier IQ disabled by System Tuner. Google Now is off. What I'm running right now is pretty bare bones. And the kicker is my phone is sleeping, as can be seen in the shots below. The vast majority of the time my phone was off the charger it was in deep sleep mode.
I noticed my phone in excessive drain mode Saturday so I let it run over night and into the next day, so that BBS and GSam could pick up as much data as possible, including sitting idle overnight and very little use throughout yesterday.
Here are some shots to show the story. The graph, which is definitely steeper than when idle drain is normal, which resulted in idle drain of about 6% per hour. Also as can be seen in these shots, there is not a wakelock problem. Deep sleep shows as 12 hours 38 minutes, Awake time of 1 hour 8 minutes, and screen on time of 1 hour. So, my phone was only "awake" for 8 minutes when the screen was off out of almost 14 hours according to BBS.
I did notice and oddity here though. BBS listed the unplugged status as 13 hours 47 minutes, while the phone's battery meter listed it at 12 hours 13 minutes.
Attached are the shots I took at 19%, as well as a final battery meter shot after charging the phone to full while powered off and restarting, where it's been purring like a kitten in deep sleep.
Part of me is beginning to believe there is a bug with the battery gauge. What do you guys think is going on?
Try clearing data for google play services,google services framework and playsore than reboot and check if things changed.
And i would recommend uninstall the updates related to those apps and let them update itself again.
Sent from my LG-D802 using xda premium
gm007 said:
Try clearing data for google play services,google services framework and playsore than reboot and check if things changed.
And i would recommend uninstall the updates related to those apps and let them update itself again.
Sent from my LG-D802 using xda premium
Click to expand...
Click to collapse
Done. Although I won't know if any attempts to resolve the issue have worked until the idle drain triggers again (or doesn't).
Thanks for the advice.
Well unfortunately that didn't solve the issue. The heavy deep sleep drain again triggered after a bit over one full day. I charged to full last night and let sit over night where it drained 6% per hour with no obvious culprit. Anyone else have any suggestions?
It seem that your signal is week, did you get stable signal and have you tried airplane mode, to find out how much battery drain in this mode?
Also, did you disable LG MLT? This is a massive app from LG, can consumed about 150 MB RAM.
This might sound boneheaded, but what about just resetting the phone. Maybe some system app is causing some type of memory leak and thus draining your battery. Also disable wifi when you're not using it.
I don't think it's signal related. I get an excellent signal at work and the idle drain still occurs. Also, it happens whether wifi is on or not. I have not disabled MLT, as I'm not concerned about RAM, just running processes. Rebooting the phone eliminates the issue, so something is obviously getting hung. The really odd thing is I was draining 6%/hr overnight, all while the phone was in deep sleep, yet my top battery consuming category was the screen at 35%, with just 1 hour of screen on time of 10 hours off the charger. If something was cranking in Android System that caused 40% drain overnight I would have expected Android System to be higher. It doesn't make any sense.
I may just have to factory reset.
My battery's been great until couple of days ago when I turned on GPS and Voice Notification (for speaking out names when phone call/message comes in). After I noticed the abnormal battery drain, I turned off those two options, because that's the only thing I did differently before noticing the drain. However, that didn't help... yet. I needed to do a reboot and battery's been fine again. Not sure if those two were the actual culprit, or just coincidence.
Have you changed any settings right before you noticed the drain? Just a thought.
had the same issue., wakelock detector, BBS, GSAM nothing could show what was eating the battery. i use mobile browsing a lot and almost 8/10 times this battery drain was happening with chrome , chrome beta and firefox browsers.
Only thing thats helping me is the Greenify app . Greenified the chrome and firefox and almost all the cloud apps and the battery is now much much better.
still ...IT IS AN PROBLEM to be found..
To provide a bit more info on this, attached is a pic of my reboot a couple hours ago (marked by the thin white vertical line). The change in the slope of the drainage line is drastic. Also, notice the small hump after the reboot? The line actually increased a bit, fell, then flat lined. More and more I'm beginning to suspect the battery gauge, but I just don't know.
Sent from my LG-D800 using Tapatalk
I have the same situation after charging. Even in"deep sleep" it would chew through the battery. Now I just reboot the phone after charging and it plays nice. The gerbil on the wheel seems to take a break and rest.
To all who have excessive battery drain, did you charge your phone while it is on or off?
Some where in this forum (if not mistaken), I read that there is a bug while charging G2 when it is on. You should reboot your phone after it is fully charged otherwise you will experience excessive battery drain.
Mine always charged it while it is off and never had problem with battery life.
i got the same issue which is very annoying, have over 85% deep sleep, no wake lock, battery draining like crazy, and it happens randomly. I wonder if factory rest fixes the problem, or hardware issue
i have done a bit testing for this random drain,
with mobile signal on ==> huge drain
without mobile signal on and only phone signal ==> huge drain
airplane mode ==> no drain
so i believe it is a bug within the phone software, actually sometimes the random drain started after a phone call
I've been getting the drain too in the past few days. Last time i could fix it by factory resetting, but obviously I don't feel like doing that once per month. What I do know is that flashing another stock ROM (kdz) without factory resetting doesn't fix it. However last night I figured i'd try disabling WiFi (kept it on during the night until now) and I only drained 1% in 5 hours, down from 3% per hour. Perhaps this bug is related to WiFi.
Have you disabled LG MLT? It acts like CIQ for internal LG purposes. I have personally seen it cause mass wakelock in unexplained situations. If I leave everything on overnight under 95% battery, I will get around a 3% drain in about 7 hours. Pretty normal. The first 5% on these batteries seem magical. At 100%, with everything on, I wake to 100%.
Yup, frozen in TiBu. Will be factory resetting however when I get home as GSAM grabbed my attention. Never were system things so high up the list when i had no drain.
https://db.tt/Pw8bJ3CM
Sent from my LG-D802 using xda app-developers app
htcm7 said:
To all who have excessive battery drain, did you charge your phone while it is on or off?
Some where in this forum (if not mistaken), I read that there is a bug while charging G2 when it is on. You should reboot your phone after it is fully charged otherwise you will experience excessive battery drain.
Mine always charged it while it is off and never had problem with battery life.
Click to expand...
Click to collapse
I been struggling with this since I got the phone (almost a month now). I've done all the usual:
Removing bloat
Disabled CIQ
Disabled Google Now, Location, GPS
and I have the same apps as my Nexus 5
Just last night I realized that this battery drain only happens after taking it off the charger. This got me to add the word "charging" in my search and I found this thread.
Is this hardware related, or would a custom ROM resolve this? I have the AT&T version.
Ok and which stock rom does not do that?
shilent said:
I been struggling with this since I got the phone (almost a month now). I've done all the usual:
Removing bloat
Disabled CIQ
Disabled Google Now, Location, GPS
and I have the same apps as my Nexus 5
Just last night I realized that this battery drain only happens after taking it off the charger. This got me to add the word "charging" in my search and I found this thread.
Is this hardware related, or would a custom ROM resolve this? I have the AT&T version.
Click to expand...
Click to collapse
Probably this is a software issue. Never heard this problem on latest firmware or custom ROM.
htcm7 said:
Probably this is a software issue. Never heard this problem on latest firmware or custom ROM.
Click to expand...
Click to collapse
Guys could you write which stock rom does this wakelocks for you so we could eliminate corrupt firmwares?
For example I experience these wakelocks on latest F international version.

Note 3 | 4.4.2 version|battery drain of 22% overnight.

Hello All,
I'm using note 3 France version. I notice that overnight my phone is getting, yesterday night my phone was charged till 93%and i closed all the running apps & when i see this morning, am left with 71% of juice.
Stock Android + no root.
When i look at the battery graph, it just says "android os" for 100%.
Is it actually hiding any of the background process?
Is this normal?
Sent from my SM-N9005
In my case, the sd card is the culprit. Every thing back to normal when i remove the sd card.
Sent from my SM-N9005
SD card shouldn't be a problem, many people use them without any issues, you may have experienced indexing bug, some program residing partially on a card got shot down, when card was removed, or something of this nature.
As far as OP goes, even battery display itself is weird, never seen anything like that. On mine Android OS, Android System, cell standby, device idle, something from Google and screen will show up at the minimum. In your case it seems every other battery usage had to be very small, way less than 1%, If you press on Android System, you will get more details, but no matter what I would do full factory reset to start with, since neither 22% idle discharge nor battery display is normal. Just make sure you have full backups, since you'll loose all settings and need to reinstall all programs.
sbk_hbk said:
Hello All,
I'm using note 3 France version. I notice that overnight my phone is getting, yesterday night my phone was charged till 93%and i closed all the running apps & when i see this morning, am left with 71% of juice.
Stock Android + no root.
When i look at the battery graph, it just says "android os" for 100%.
Is it actually hiding any of the background process?
Is this normal?
Sent from my SM-N9005
Click to expand...
Click to collapse
Isntall wakelock detector
Note 3 battery drain problem Solved...
Hi all..
I am using a note 3 LTE N9005. I was facing the battery drain problem with my phone it used to drain at a rate of 10% an hour even when the phone was locked and kept idle. Like some one mentioned above if I kept it aside after full charging in the night it would be around 50% in the morning.
Then i installed wake lock to check what was causing the issue but couldn't find anything unusual.
Later i noticed that my android system and android OS were consuming more than 35 % charge everyday. Even wake lock and other similar apps couldn't find it.
Finally....finally i decided to uninstall few apps one by one and check if anything changes..... and yessss..... i found it.... Facebook app and Facebook messenger were the culprits. ... particularly Facebook app.
Now without them... i am getting a full 6 hours screen time and 24 hours on normal usage. Just try it.... its worth a try.
Please note : My phone : N9005
Android version : 4.4.2 KitKat
Hope this help you.

Battery draining even while the note is turned off or in airplane mode.

Is there anybody else with this problem.It started monday i turned my phone on but it didn't start.The battery was 0% while i shutted it down with 78% of juice left.I charged the battery but it drains down real fast!Even with the screen off at night and no wifi or edge/3g/4g i still lose about 10% every hour!
I've used the note for two weeks without any problem.Rooted with Xposed Greenify and most of the bloatware disabled.Same setup as my Notepro 12.2 and galaxy mega(no problems with those devices).Battery life was pretty good about 5 a 6 hours of screen on time.
Tried better battery stats but no particular wakelocks or anything??I've ordered a new battery and that will arrive tomorrow.I can do a test then if it is the battery or the phone which is causing this problem.
It's a note 4 910c.
I have similar problem with my 910C...Everything was ok for first two weeks and problems started when I enabled LTE at my mobile operator. No matter what I do, I have huge battery drain like you said. I've also tried with disabling 4G/wifi/data/sync/airplane mode/removing apps... I even tried factory resetting 2-3 times and flashing stock rom via odin...Nothing helps...
I'm looking around on various note4 forums but I'm getting out of ideas...
I had an initial battery drain issue which ive managed to resolve. Took a few factory resets but for me it looked like the galaxy apps ap. Once you open it a single time it updates a few things and thats when i started to see wakelocks. Ive reset and avoided the galaxy apps completely and now wakelocks have gone. Might be a placebo but seems to work for me.
I have 2g,3g and lte enabled.
Oke i enabled 4g from the first time i used it so i don't think that is the problem.I was thinking about a factory reset but i'll wait with that untill i tested the new battery.
Will give a update tomorrow!
I had the same problem after one week of normal use. It was a hardware issue and the service center changed the phone board under warranty.
Well tried a brand new battery but still the same!Lose at least 10% every hour and i am not even touching the phone!!Sending it back for another one.
It's happened to me once but touch wood only once where I lost 70% overnight in airplane mode
Could be the media scanner? I was having media server and scanner drains until I installed a custom rom and disabled it.

Massive wake lock and battery drain

Hi guys,
I have been having an issue with my Motorola X Play (UK Single Sim) I have only owned it for a few months from new.... The battery is draining fast and I can see in the battery stats that it's not sleeping, otherwise the battery usage page shows nothing of interest, apart from perhaps Mobile Standby which is quite high, above the screen but the signal bar is all green...
I rooted my phone to better find out what was causing these issues, otherwise stock Marshmallow. Unfortunately Motorola now are not interested as they say my phone is rooted and now has no warranty - useless idiots!
Using GS Sam battery monitor (rooted) I can see that the following is keeping the phone awake, no other app is.
48.3% of battery consumed by Kernel (Android OS)
Keep awake over 2 hours
CPU usage 59m 53s
Number of Wake Locks: 1
Byes sent: 246.21KB
Bytes Received: 5.70MB
App UID: 0
Wakelock Detail:
Google_C2DM 0.0s (1)
I have tried safe mode but it appears to be the same, I have hardly any apps installed apart from Facebook and Facebook messenger and I have even tried it without them...
I have tried turning off/on WiFi / Location / GPS is now disabled. WiFi Scanning is off. Restarts make no difference... I have even done a factory reset about a month ago.
Any ideas, this phone is having the same battery life or less than my Nexus 5 which had a much smaller battery...
Many thanks
here's a way to avoid it http://forum.xda-developers.com/galaxy-s2/help/google-c2dm-checkin-services-t1321520
i'll update if i find anything else.
don't tell them your device is rooted. if you go to service center just re-lock the bootloader and its back to normal.[it won't get your warranty back but they don't check that much]
can you post a screenshot of gs sam.
1 - Install BetterBatteryStats (BBS) - this will give you detailed information on what is draining your battery. Get it from XDA v2.2.0.0B6 - this gives you the detailed breakdown in the UI that you are after, the google play version doesn't do it in the UI (older version).
Get baseline results (charge it full, don't touch it for 5-6 hours) I like to do this while sleeping.
2 - Install Greenify (you don't need the Xposed module if you don't want to fiddle with that yet, alto I highly recommend it) set the working mode to root. If applications are still not sleeping, add the widget and force sleep everything before you turn off your screen
Get BBS results (do the 5-6 hours while sleeping) - improved?
3 - Install Naptime from the google play store (by Fransico Franco)
Get BBS results - improved?
Getting anal about battery usage?
4- Read up on Amplify - this yielded even more results for me. But this can take a bit of work to get right. There's a lot of great threads on XDA for setting this up.
5 -Smart network - allows you to control data, networks, wifi, bluetooh, nfc, gps on/off with a ton of great features for auto. management.
I have all the above and yield a 0.4%/hr drain on stand by (see signature for phone build).
Amplify is a god sent app. It has been 4 hours now, and I have been using whatsapp on and off (about 20 seconds each time) and I still have 97% left in the tank.
LaurenceGough said:
Hi guys,
I have been having an issue with my Motorola X Play (UK Single Sim) I have only owned it for a few months from new.... The battery is draining fast and I can see in the battery stats that it's not sleeping, otherwise the battery usage page shows nothing of interest, apart from perhaps Mobile Standby which is quite high, above the screen but the signal bar is all green...
I rooted my phone to better find out what was causing these issues, otherwise stock Marshmallow. Unfortunately Motorola now are not interested as they say my phone is rooted and now has no warranty - useless idiots!
Using GS Sam battery monitor (rooted) I can see that the following is keeping the phone awake, no other app is.
48.3% of battery consumed by Kernel (Android OS)
Keep awake over 2 hours
CPU usage 59m 53s
Number of Wake Locks: 1
Byes sent: 246.21KB
Bytes Received: 5.70MB
App UID: 0
Wakelock Detail:
Google_C2DM 0.0s (1)
I have tried safe mode but it appears to be the same, I have hardly any apps installed apart from Facebook and Facebook messenger and I have even tried it without them...
I have tried turning off/on WiFi / Location / GPS is now disabled. WiFi Scanning is off. Restarts make no difference... I have even done a factory reset about a month ago.
Any ideas, this phone is having the same battery life or less than my Nexus 5 which had a much smaller battery...
Many thanks
Click to expand...
Click to collapse
Facebook app has been known to cause serious battery drain in the past. Uninstall it and test again.
In 99% of the cases it is caused by an app. Try to find out which one is causing the drain.
Hi all,
Sorry for the delay and thanks for the replies. I performed a factory reset again, after clearing the cache etc, the same as I did last time. The only difference is I then installed Android 6.0.1
The battery drain has now gone. I didn't perform a restore of apps etc, and the only apps I have installed so far in addition have been Facebook and Facebook messenger but I have found these have had no effect at all on the battery drain. I haven't even updated the stock apps (apart from the security ones).
I now get two days of use easy. It also seems to be running slightly faster. I will update apps one by one, over the course of a few days to make sure nothing causes it again...
http://forum.xda-developers.com/android/general/guide-extreme-battery-life-t3095884
I use this guide, works really great to limit wake locks.
And I don't use Fb app but use the browser instead, battery lasts easily two days of "heavy" usage !
I found the problem, or at least a major bug. Whenever you cast to Google Chromecast Audio and then stop casting completely there is a massive wakelock until you next restart the phone. My phone was awake all night and down to 20% battery life. Android OS takes a massive portion of the battery life and under keep awake stats it's 9 hours +. It seems that when it says disconnected it is not. A major bug! I'll try and report it using Google's bug reporter...
LaurenceGough said:
I found the problem, or at least a major bug. Whenever you cast to Google Chromecast Audio and then stop casting completely there is a massive wakelock until you next restart the phone. My phone was awake all night and down to 20% battery life. Android OS takes a massive portion of the battery life and under keep awake stats it's 9 hours +. It seems that when it says disconnected it is not. A major bug! I'll try and report it using Google's bug reporter...
Click to expand...
Click to collapse
not even Doze could kill it? perhaps you could try Servicely and see if it could stop the thing from running.
pijes said:
not even Doze could kill it? perhaps you could try Servicely and see if it could stop the thing from running.
Click to expand...
Click to collapse
Nope, Doze had no affect at all but it should be as it was sitting stationary overnight - normally the drain overnight is a few percent at the most, last night it was around 65% and I was left with 20% in the morning and this was I think the first time I had used Google Chromecast Audio since the factory reset with great battery life up to last night... I could try Servicely but I am not sure on the service to kill and I'd like to keep it 100% stock for now so I can help out Google to fix the bug (or Motorola if they bother)... What a pain as I just bought 4x Google Chromecast Audios!!
I have reported it here in the Android bug tracker, feel free to comment / star the issue to bring it to Google's attention.
https://code.google.com/p/android/issues/detail?id=208324
However I am not sure if this is a Motorola Issue or a Google Marshmallow / Chromecast issue?? Motorola support have been very unhelpful so no luck if that is the case...
If anyone else with Chromecast Audio could confirm the bug that would be great.
Thanks
Laurence
There's a post on reddit about battery drain with chromecast audio about a year ago, not sure if it's the same issue though.
Sent from my XT1562 using XDA-Developers mobile app
https://forum.xda-developers.com/general/general/fix-fix-systemupdateservice-wakelock-t3060548
maybe this help, on moto g this helped
apart from greenify and naptime...i dont think we have something like amplify yet for nougat devices, also with the governor scripts they are providing better results now
yep
miss5tability said:
i dont have root etc but on my just buy moto x play with stock android 6 i dont have 2 sensors working and deep sleep is gone so battery drain... even after cler cache. reset etc, this phone is pure ****
Click to expand...
Click to collapse
If you bought it brand new just go back to the shop for replacement
pijes said:
If you bought it brand new just go back to the shop for replacement
Click to expand...
Click to collapse
yep

Phone Idle under Settings/Battery

What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
VDoubleUVR6 said:
What runs under "Phone Idle" on the V20. It's been the largest battery consumer for the last week of use that I've noticed. My wife's V20 is the same and I had my brother check his and his wife's V20.
I'm only asking because I'm not see great battery life like other have been reporting. I don't have live wallpaper, have only two widgets on the home screen. GPS is set to battery save, screen is set to auto but that doesn't even come close to chewing up the battery.
Sadly I feel like I'm still using my old 2.5 year G3 where it'll need a charge mid way through the day.
Click to expand...
Click to collapse
Factory reset it
czerdrill said:
Factory reset it
Click to expand...
Click to collapse
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
I agree with you. Although my phone is just beyond a week old and does have all my apps installed, a factory reset can't be the solution here. This is the typical "I don't know how to fix this" answer always given by manufacturers and carriers.
Sent from my LG-H910 using Tapatalk
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
VDoubleUVR6 said:
Really??
Pretty sad that needs to be done on a week old phone with minimal apps. I'm not even a heavy user.
I feel like I'm back on my old DroidX days where everything was a factory reset but never helped...
Click to expand...
Click to collapse
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Make sure Google now features are all turned off and not running in the background.
tourbound129 said:
In the roughly 3 weeks I've had my V20 I've only seen this once where phone idle was higher than Screen. I started looking thru all running apps for 'keep awake' time being high and noticed Android OS had keep awake of over 2 hours when it's normally less than an hour after a full day use. I power cycled the phone and it stopped.
The weird thing was Android OS didn't show high battery usage even though something was triggering keep awake. Looks like the keep awake was causing phone idle to be high.
I'd look at everything in your battery usage to see if you have any high keep awake times.
Click to expand...
Click to collapse
I'll have to go through the apps one by one like I did previously on my G3 and see. Now within the battery stats there is only a handful of apps like hangout, play music, chrome and camera. The rest is OS related so that's why I was curious what ran under Phone Idle.
czerdrill said:
Sorry did not mean to be short in my response. When you set up your phone did you restore it from another phone using the nfc bump thing? I did the same and my phone battery was the same way. Wouldn't last even half a day. After i factory reset and set everything up manually i get 18+ hrs with 7 hrs screen on time sometimes.
If this situation doesn't apply to you then maybe a reset won't help. But you have to understand your situation isn't normal.
Click to expand...
Click to collapse
No and sadly I was looking for that feature a week ago but couldn't find it so I had to individually install most of my apps I had on my previous phone...made for a long night along with the additional emails and configuration or icons and such.
I'll keep digging away at the phone...I really want to like this phone ?
Has there been a definitive resolution to "phone idle" battery drain? I just got a V20 2 weeks ago on sale for $360 and its a fantastic upgrade over the One+1 I've been rockin all these years, but I'm also suffering from mediocre life due to whatever phone idle is. Some forums (for other phones) say phone idle is related to your wireless signal. I'm still with the same carrier and frequenting the same locations and had no such battery drain with that old One+.
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Go to locations/ 3 dots in top right corner/ turn off WiFi scan. See if that helps.
My phone has been suffering from poor battery life for quite some time now, here are the screenshots, Android OS has been this high on almost all battery cycles.
I disabled wifi scanning as suggested above and will watch the performance, does the community have any other inputs to fix this? View attachment 4212978View attachment 4212979
Sent from my LG-H990 using Tapatalk
Phone idle is always the biggest battery draw on my phone too. I have minimal apps too. No Facebook or similar types of apps. I'm on a Verizon V20 stock with the latest security update. Is this normal V20 behavior to have phone idle consume more battery than everything else?
how about doze mode , isnt that meant to help with this sort of problem ? ( my phone is currently on a ship )
Any update. İ have the same problem
andreqf said:
i finally discovered whats was goin on with me..
i had the same issue..
phone idle was topping my battery usage list
it turns google plays have this "locationmanager service " and locationwhatever" that kills your battery over wifi even with location button off
Click to expand...
Click to collapse
So what did you do?
Would also be grateful if anyone shared a solution.
I specifically have a SIM-unlocked Sprint model (LS997) which am using in Europe with another carrier.
Using it in LTE preferred mode drains about 10-15% overnight.
Using it in WCDMA preferred mode drains up to 5% per night (yes, wifi and cellular data OFF and many apps greenified) . So I'm really interested in how this can be fixed and achieve 0% battery drain across several hours.
Or maybe it's SIM-unlocked Sprint ROM related?? I can't root my phone since it has the Feb 2017 patch and is a ZV6.
I suspect rooting it and using another ROM would solve this + the annoying issue of not being able to send images via FB Messenger and Viber while on cellular data (I imagine the Sprint guys placed some kind of restriction to deny media transfer for these apps when using cellular data).
I have noticed this too.. wondered why "phone idle" takes most battery... any suggestions would be great!
I am also curious about the solution. Phone Idle is at top. Even without SIM card. 30% drains during a night (everything is disabled, but no airplane mode is on). I tried factory reset, reinstall older ROM, replace battery, use no app but still sucks.
hi
my v20 phone battery draining was about 1% per hour before (about 7% totally ) and recently increased to 2% during sleeping time overnight. (draining 15% overnight in sleeping state)
it seems that during day either performance off battery is decreased.(about 5h with wifi and screen on usage)
Fast charging while second screen is On , is slower than when it is off therefore when second screen is Off , fast charging goes better . exactly , first 30 mins fast charging makes about 40% battery charge(instead of 50%) and after 60 min leads to 85% and full charging taking place after about 100 min instead of 80 mins.
another important thing is that sometimes shades have been seen on the LCD that many users have complained about it.
phone information is :
Android security patch level: September 1, 2017
BASEBAND : MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
KERNEL : 3.18.31
BUILD NUMBER : NRD90M
SOFTWARE VERSION : V10g-AME-XX
MODEL NUMBER : LG-H990ds
my actions are as follows :
phone is factory reseted. No third party apps is installed. [especially social media apps.]
battery calibration steps for not rooted phones is taken place.(turning off the phone and charging several times repeatedly).
testing battery drain in safe mode in done and didn't change results
turn off location services and location scanning for WiFi and Bluetooth scanning
turn off WiFi being On during screen is Off.
turn off auto sync, NFC, GPS etc.
not using auto brightness.
not using comfort view .
turn off location services and location scanning for WiFi and Bluetooth scanning
second screen is off during test overnight. (either with second screen is ON with faced down to lower brightness in other day test )
phone is in Air Plane Mode and all data services is off.
system apps like Google services and Play and Assistance is limited by permissions.
following are some advanced battery drain overnight figures of my phone for more analyzing.
any help with this issue is appreciated.

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