I factory reset my stock S5 using the recovery menu to try and fix battery drain issues after upgrading to Marshmallow, however after reset it asked me to enter my Samsung account details due to "Abnormal factory reset" to prove I was the device owner.
After entering the correct details, it then gives me the message "Processing failed" and won't continue.
My account details are definitely correct (changing the password by one character gives a different message), and I've never logged into the phone using any other Samsung account. I've had the phone since new.
Is there any way to regain entry? I can log into the Samsung portal on my computer.
Flash a stock KitKat ROM and try logging in again, if it still fails, you'll need to factory reset from recovery (Still with Kitkat) and then upgrade back to MM
Next time, disable "Reactivation lock" before resetting the phone
Would that invalidate my warranty?
No, flashing stock ROMs doesn't invalidate it, only if you flash custom (Warranty is determined in some regions by the KNOX flag, if KNOX is 0x0, warranty is valid, if it is tripped to 0x1, it is invalid) flashing stock ROMs leaves it valid with 0x0
Last ROM I had that was working was Lollipop. Should I try that, or do you still recommend KitKat?
Has to be KitKat, the exploit was patched in Lollipop, best to go for an early build, pre-June 2014, basically just choose the first one available from sammobile .com or wherever you download them from
Exploit? Will logging in directly work on KitKat then - or do I have to do some workaround?
I've told you how to do it, read some threads, that's how you fix it when you mess up by leaving reactivation lock enabled
And I really appreciate it. Thanks!
Related
In all my years of using Android, i've never come across this one.
I wanted to encrypt my device then factory reset in order to sell my I337m. Previously I unrooted my phone, this included flashing the latest stock rom from samsung.. NE1 ... baseband NC1
Now when I enter the screen lock options, it tells me that every option -- except for PIN and Password (which don't work when I try to enter a password) -- are "disabled by administrator, encryption policy, or credential storage."
I've wiped the credentials, clicked and unclicked all the device administrator options (knox, android device manager) and still no go.
This is a totally clean, factory reset stock rom.
I'm trying to figure out if I screwed something up while it was rooted.
Now if I go into device updates, it tells me that "your device has been modified, no updates are available".
Anyone have any ideas?
I figured out my issue.
Luckily I never tripped knox. My mistake was that I loaded NE1 firmware over a custom NC1. I d/led and installed the stock NC1, saw in Download mode that my phones knox wasn't tripped, and then installed NE1. Works perfectly, warranty still intact and ready to sell.
Hope this can help someone else.
I searched the internet to find a solution , i was unable to find a solution that was directly linked to my problem or concern i would say. To get on with it i have a n900(Yeah i know dev support suks). I am completely stock and knox warranty is also valid(=0). I recently wanted to flash custom roms and kernels. I have about 2 months of warranty left on this phone, so what do you guys suggest?. The system status will certainly change to 'custom'. Is there a way to restore it back to official , like can u find official recovery of the n900. I just want that if i ever want to sell it, everything except for knox is reset back to normal. Thanks!
No. You can't. I suggest you to wait.
If you want root use towelroot.
If you want a custom recovery use safestrap
Both app don't alterate knox.
I will flash a custom kernel when cm12 will be out for our phone
Once you trip KNOX, it's done and can't be changed. If I recall correctly, there have been experimental tests done for Exynos version of Note 3 in order to reset KNOX flag, but I can't remember the result (may be wrong).
As for System Status and Current Binary, these can be reset to Official via Triangle Away, if you got stock kernel and recovery. You can flash stock firmware via ODIN to get these.
Someguyfromhell said:
Once you trip KNOX, it's done and can't be changed. If I recall correctly, there have been experimental tests done for Exynos version of Note 3 in order to reset KNOX flag, but I can't remember the result (may be wrong).
As for System Status and Current Binary, these can be reset to Official via Triangle Away, if you got stock kernel and recovery. You can flash stock firmware via ODIN to get these.
Click to expand...
Click to collapse
On n900 exynos you can reset knox flashing a particular kernel. (I don't know if it works now)
bolt890 said:
I searched the internet to find a solution , i was unable to find a solution that was directly linked to my problem or concern i would say. To get on with it i have a n900(Yeah i know dev support suks). I am completely stock and knox warranty is also valid(=0). I recently wanted to flash custom roms and kernels. I have about 2 months of warranty left on this phone, so what do you guys suggest?. The system status will certainly change to 'custom'. Is there a way to restore it back to official , like can u find official recovery of the n900. I just want that if i ever want to sell it, everything except for knox is reset back to normal. Thanks!
Click to expand...
Click to collapse
- Flashing custom rom/kernel will trip the Knox.
- The Knox can be reset on N900 (I don't remember where is the instruction).
- Flashing the stock firmware will restore the system status to official.
So, a few months ago I decided to root my phone with towelroot to give a try on a few root applications, as i was curious, but after that, I decided to remove through supersu it as, even with supersu, was more of a vunerability since I wasn't really using it.
Fast foward a month, I attempted to update my software and was denied with the reason that my device was custom.
Some important info:
- I'm running Android Jelly Bean 4.3, that has never been updated.
- I've attempted a factory reset through the phones recovery mode and made no difference.
- My KNOX waranty value is 0x0, and I would like to keep it that way if possible.
- Phone is factory unlocked.
Also, I've though of using Odin to flash the firmware back, but then I read that there is a possible that KNOX warranty gets triggered, even with a samsung official rom, is this true or am I safe to use it?
My objective is to have my phone back to factory settings (this means wannan xposed is out of the question), in order to be able to update my phone and keep using it, and while there is a lot of similar threads around, most of them reffer to GT-I9505 and GT-I9500 and mine is GT-I9506, which leaves me in somewhat of a doubt wether I should follow those or not.
Thank you for your time.
Diaz_ said:
So, a few months ago I decided to root my phone with towelroot to give a try on a few root applications, as i was curious, but after that, I decided to remove through supersu it as, even with supersu, was more of a vunerability since I wasn't really using it.
Fast foward a month, I attempted to update my software and was denied with the reason that my device was custom.
Some important info:
- I'm running Android Jelly Bean 4.3, that has never been updated.
- I've attempted a factory reset through the phones recovery mode and made no difference.
- My KNOX waranty value is 0x0, and I would like to keep it that way if possible.
- Phone is factory unlocked.
Also, I've though of using Odin to flash the firmware back, but then I read that there is a possible that KNOX warranty gets triggered, even with a samsung official rom, is this true or am I safe to use it?
My objective is to have my phone back to factory settings (this means wannan xposed is out of the question), in order to be able to update my phone and keep using it, and while there is a lot of similar threads around, most of them reffer to GT-I9505 and GT-I9500 and mine is GT-I9506, which leaves me in somewhat of a doubt wether I should follow those or not.
Thank you for your time.
Click to expand...
Click to collapse
Flashing a stock rom trough Odin will NOT trip Knox. So just go ahead and flash the firmware you want.
Lennyz1988 said:
Flashing a stock rom trough Odin will NOT trip Knox. So just go ahead and flash the firmware you want.
Click to expand...
Click to collapse
Alright, I assume the proccess is about the same as on the other versions.
Also, should I flash 4.4.2 instead of 5.0.1? The reason I ask is due to this thread.
Update: I flashed 4.4.2 with Odin3 3.10, and it went smooth and knox is still safe, however, for some reason, so thank you Lennyz1988 for the reassurance .
However, I'm not able to update to 5.0.1 Lolipop through OTA, as attempting to update states that im fully up to date.
My phone is running as NL (T-Mobile), factory unlocked and due to my quick research, seems that there is no official OTA update for it. Is it correct or am I looking in the wrong place to update my phone?
Hello, I have a Galaxy S5 G900F, updated to Marshmallow 6.0.1, being using it for a year now and it seems that I had the reactivation lock on for so long, but the samsung account associated with it was deleted by me a couple months ago.
A few days ago, a friend just as a stupid prank went into recovery mode and wiped my phone, and now i can't get it to work because of the reactivation lock. I cant sign in with my account because it no longer exists and I tried taking it in for service as it is still in warranty and the Knox is 0x0 and everything but they said that it says specifically on the device that before taking the device in for service you have to disable the reactivation lock. So they said that the only way i can get it to work is pay $200 for them to replace my motherboard. And i am not going to do that.
Can you please tell me if I can do something to force bypass or install another ROM or ANYTHING at all in order to get past the lock? I would greatly appreciate it. I don't care if i flag the Knox system, i just want my phone to work. I only have a medium level knowledge of installing custom ROMS, rooting and using ODIN i've been doing it on my old samsung S3 for a long time. Can you please please give me a tutorial or something i can do doesn't matter if it takes long or if it's complicated or risky as I have nothing to lose. Thank you so much!
Flash a stock KITKAT ROM
Boot into recovery, factory reset, see if you can get back in
Or Create that Samsung account with the same email address again, if it's been deleted, it should let you create it again, log back in with that
I just installed a official firmware from sammobile.com (I think I changed the CSC but I am not sure. However that should not trip KNOX), everything went well with odin (using the method described in the same page) but when I turn on the phone and try to use myKnox app it says that it detected a non authorized software change, same with Secure Folder and S Health.
(Never rooted the phone or installed a custom rom or TWRP)
In download mode the warranty says: 1 (0x0600)
I tried clearing the cache and doing a factory reset.
Have this happened to anyone here? Could you solve it? (without using the method of flashing a new kernel via TWRP)
If you could help me I will be very thankful!
What's you current Android Version?
Once Knox is tripped, there's just no way back - it's a hardware thing. I hear there are ways to emulate Knox 00 in Android for some apps, but the bootloader will forever give the real status.
The only way around it is physically replacing the mainboard, or getting a be phone.
I haven't encountered any cases of official FW causing this. Most likely you got hold of a damaged file (always be sure to check md5), the file you got was for a different phone (S7 instead of s7 edge?), or someone tampered with the file before uploaded it to samobile