Help please - Nexus 6P Q&A, Help & Troubleshooting

I have problem with my phone Nexus 6p
when I get into place with low network signal strength the signal disappeare while in the other devices like Samsung there's a signal that allow my friend to make a call while I'm not I don't know it's software issue or there's something wrong with my phone ?

Alright I'll try to help you out here. First thing I need to know is if you live in the U.S. or a different country. Second thing I need to know what is the model number of your 6P.
Ex.
H1511 = North American model
H1512 = International model

It could be a cell carrier combined with whatever antenna you have combined with maybe it could be interfering with something because my boss has an AT&T S7 and I had a 6p on T-Mobile and certain times he would have a signal a very small signal and I would have no signal

HesThatGuy said:
Alright I'll try to help you out here. First thing I need to know is if you live in the U.S. or a different country. Second thing I need to know what is the model number of your 6P.
Ex.
H1511 = North American model
H1512 = International model
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Click to collapse
not in usa im from libya and i buy the phone from amazon
i use H1512 model

Hmm, is it possible that your carrier doesn't have all of the bands to support your 6P? I have heard of this happening before to a few people.

Related

S5 model help!?

Hello I recently purchased a galaxy s5 on Craigslist and thought it was an unlocked version but when I got home and looked closer the model number of the phone is SM-G900 ... Does anyone know what carrier the phone originated on?i can't seem to find anything online about this version as all other carriers have a letter after the 900 telling you what carrier it's to. Any help would be greatly appreciated
Also with the version will I get lte on att network?
Nobody can read anything in that tiny screenshot man
Jleech330 said:
Hello I recently purchased a galaxy s5 on Craigslist and thought it was an unlocked version but when I got home and looked closer the model number of the phone is SM-G900 ... Does anyone know what carrier the phone originated on?i can't seem to find anything online about this version as all other carriers have a letter after the 900 telling you what carrier it's to. Any help would be greatly appreciated
Also with the version will I get lte on att network?
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Click to collapse
dynospectrum said:
Nobody can read anything in that tiny screenshot man
Click to expand...
Click to collapse
Yeah, the screenshot is just a thumbnail. As far as I know, there's a few unlocked versions out there, where the G900W8 and G900F support 4G, and the G900H does not. The G900T is Tmobile's phone, but it is unlocked, supports 4G, and works on AT&T's networks. It looks like whoever sold this to you tried to get one over on you by hiding the letter, because if the actual model of the phone turns out to be G900H, then you won't be able to use 4G on AT&T, because, hardware-wise, the G900H doesn't have the bands necessary to use 4G.
If you can't find it in system info, see what happens when you plug it into your computer. Sometimes (in my case for one), Will say something like: "What would you like to do with this device?"
And then give you the model number of the phone.
If it still turns out to be G900 with no letter, then who knows? Maybe it's some model manufactured straight from Samsung designed to be a developer device. I'm not sure if this is possible, but it's the only other explanation I can come up with.
Jleech330 said:
Hello I recently purchased a galaxy s5 on Craigslist and thought it was an unlocked version but when I got home and looked closer the model number of the phone is SM-G900 ... Does anyone know what carrier the phone originated on?i can't seem to find anything online about this version as all other carriers have a letter after the 900 telling you what carrier it's to. Any help would be greatly appreciated
Also with the version will I get lte on att network?
Click to expand...
Click to collapse
Get this app: http://forum.xda-developers.com/showthread.php?t=2737283
There you can see the CSC code. You will know if it is a international version or branded version.

Pin Unlocked Code From Brazil

Last month I bougth one Galaxy S5 in San Francisco's BestBuy, I ask for the Unlocked version for Brazil and Ask for the seller this mobile work in Brazil ? The seller say: Yes.
When I arive in my country I tested my sim card and this SIM card doens't work.
I call for the Samsung in Brazil and the USA Samsung.
I Call for my carrier in Brazil(VIVO)
After I found my guide and discovered that it was a North Africa and Middle East Version.
The model is SM-G900H.
I don't know about the my mobile carrier.
I don't know what to do.
Thank you.
..
fffft said:
Best Buy in San Francisco sold you a 900H phone? That is rather strange as there are no US carriers that use the 900H. I can only presume that they resold a used trade in phone that originated in some other country. You should look under the battery and confirm that you really have a 900H model. AFAIK, Brazil carriers use the 900M variant. Which means that if you really have a 900H it will probably have gaps in it's coverage with your carrier in Brazil.
Confirm that you really have a 900H model.
Ask your Carrier (Vivo) what frequency bands they use in their network
Go to the Samsung website and look up the specs for the 900H phone and see what bands the model supports.
If the phone is missing any Vivo bands, then you will be subject to more congestion and dropped calls than you would with the correct model. And if you are in a smaller town where less frequencies are in use, you may find no coverage at all.
As to the "pin lock", you didn't really describe what you mean.. but it's probably a SIM (carrier) or region lock, rather than lock screen pin. If so then you need to purchase an unlock code from a third party vendor on Ebay or other online site to unlock it for use with Vivo.
.
Click to expand...
Click to collapse
This model is right, I checked in my phone. SM-900H. But the VIVO Can't help me. I don't know what I do can I buy one pin code on cellunlocker or another website ?
..
fffft said:
You should first ask Vivo what frequency bands their system uses. If the 900H phone won't work well on the Vivo system, everything else is moot.
As to unlocking, you would have to get a SIM unlock code AKA IMEI unlock code (PIN) from Ebay or another online unlocking site. Not Vivo. Also consider if you want to make a claim against Best Buy or not? Do you want to try returning the phone because they sold you the wrong model or not?
Good luck.
.
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Click to collapse
Vivo: GSM 850 MHz , Work ?
..
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fffft said:
A cursory Google search finds
You should confirm that information with Vivo. Then go to the Samsung web page and see if the 900H supports all of those Vivo frequencies or not.
.
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Click to collapse
I found this on internet.
Samsung Galaxy S5 SM-G900H have Yes Card Slots,Samsung Galaxy S5 SM-G900H support all GSM Based network providers. Samsung Galaxy S5 SM-G900H mobile device support 2G Band Frequency at GSM 850,GSM 900,GSM 1800,GSM 1900 and Hight Speed 3G Network Band at HSDPA 850,HSDPA 900,HSDPA 1900,HSDPA 2100,Samsung Galaxy S5 SM-G900H also support LTE based 4G Networks Support at Frequency level LTE 2100,LTE 800,LTE 1800,LTE 2600,LTE 850,LTE 900,comes with network handling support with Network settings and work offline with flight Mode.
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Click to collapse
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fffft said:
VIVO (unverified)
GSM 850/900/1800/1900
UMTS 850/2100
LTE FDD B7
900H (unverified /unknown variant)
GSM 850/900/1800/1900
UMTS 850/1900/2100
LTE N/A
Did you actually talk to Vivo to confirm their information?
A full model number would clarify the latter i.e. what region your phone originates from may determine which bands are accessible.
.
Click to expand...
Click to collapse
What should I ask for a VIVO ?
Leib said:
What should I ask for a VIVO ?
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Click to collapse
Did you see any notice about 'region lock' on the box?
vndnguyen said:
Did you see any notice about 'region lock' on the box?
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Click to collapse
I didn't see any notice in the box.
Can I buy one unlock code for my mobile ? Can you give me a reliable website ?
Leib said:
I didn't see any notice in the box.
Can I buy one unlock code for my mobile ? Can you give me a reliable website ?
Click to expand...
Click to collapse
Sorry I don't know.
However you can try to get it for free, ask the OP in this thread for the details.
Today I recive this e-mail
Gabriel,
It seems you may still not be receiving our responses.
Often, the unlocked phones require a 5 minute phone call be made with a North American SIM card before they're fully functional throughout the world.
Is there someone in San Francisco you can send the phone to? They could then bring it in to us and we could attempt to unlock it for you. If we cannot, I will refund the item.
Thanks,
Dustin
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Click to collapse
I need the North American SIM card for active my phone.
Can I buy Unlock code anyway ?
..

SM-N910K stuck on 3G in Brazil

Ok, so i ordered a SM-N910U from 28mobile.com, and they sent me a carrier branded SM-n910K, which by its specifications should work with Brazilian LTE (band 7 - 2600). However I am stuck on 3g. I was wondering if maybe the whole internet is wrong and this device doesnt support this band, or maybe its some sort of carrier lock. Also, how do i disable the awful branding, will flash a different firmware work and which do i flash?
Thanks
repl0id said:
Ok, so i ordered a SM-N910U from 28mobile.com, and they sent me a carrier branded SM-n910K, which by its specifications should work with Brazilian LTE (band 7 - 2600). However I am stuck on 3g. I was wondering if maybe the whole internet is wrong and this device doesnt support this band, or maybe its some sort of carrier lock. Also, how do i disable the awful branding, will flash a different firmware work and which do i flash?Thanks
Click to expand...
Click to collapse
1) check frequencies that U model supports @ samsung website (its asian/hong kong, right? those miss some frequencieos)
2) check which frequencies are used for 4g by your brazilian telco.
3) compare.
if frequencies match, you might want to try:
1) getting a new sim that is surely 4g-capable
2) getting an iphone nano-sim. this is crazy, but for many users in russian forums that has solved 4g connectivity issues with one telco.
3) making sure your plan supports 4g
4) ensure you have 4g coverage.
lisbon2004 said:
1) check frequencies that U model supports @ samsung website (its asian/hong kong, right? those miss some frequencieos)
2) check which frequencies are used for 4g by your brazilian telco.
3) compare.
if frequencies match, you might want to try:
1) getting a new sim that is surely 4g-capable
2) getting an iphone nano-sim. this is crazy, but for many users in russian forums that has solved 4g connectivity issues with one telco.
3) making sure your plan supports 4g
4) ensure you have 4g coverage.
Click to expand...
Click to collapse
1) Sim is 4g
2)will try
3) IT does
4) I do
Is the SM-N910U the same as the SM-N910K as far as LTE bands go? I dont get it, they are both supposed to support Band 7 - 2600MHZ, which is the one we have over here. What about flashing a different firmware? I've been trying with odin, to no success.
They do support that frequency so it's probably something to do with your sim card or carrier?
And 28mobile told me I was receiving one model only to get the k model like you. Wasn't happy. The updates for firmwares are slow
lawtq said:
They do support that frequency so it's probably something to do with your sim card or carrier?
And 28mobile told me I was receiving one model only to get the k model like you. Wasn't happy. The updates for firmwares are slow
Click to expand...
Click to collapse
Well, I am on a LTE plan, tried 3 different sims already, they are all stuck on 3G...And all our carriers have the same band, which is 7...So it's not the sim or the carrier...its the phone. I bet that there's some sort of lock going on, since all roaming options are grayed out (the phone is not stuck on roaming, however). I am trying to flash any other model's firmware, like U, C and even S, but odin always fails when trying.
repl0id said:
Ok, so i ordered a SM-N910U from 28mobile.com, and they sent me a carrier branded SM-n910K, which by its specifications should work with Brazilian LTE (band 7 - 2600). However I am stuck on 3g. I was wondering if maybe the whole internet is wrong and this device doesnt support this band, or maybe its some sort of carrier lock. Also, how do i disable the awful branding, will flash a different firmware work and which do i flash?
Thanks
Click to expand...
Click to collapse
When you ordered the "U"-model, and got a branded "K"-model, I would complain to the shop you bought it and demand a swap to the model you ordered!

Galaxy S8 bought in Canada, can it be used in Europe?

So, the thing is my parents live in Canada and they bought me a Galaxy s8 from the Samsung Store for me, and I live in Europe. My question is, can I use the phone here? The model number is SM-G950W and I just found out the global model is SM-G950F. Is there any reason for me to worry? From what I can see the 4G LTE cellular bands are different.
Cheers!
iirc if they unlock it in Canada you'll be fine.
Rithari said:
iirc if they unlock it in Canada you'll be fine.
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Click to collapse
what do you mean unlock it in canada?
Activate it with Canadian SIM and make a call, that should activate it but don't take my word for it, not sure if it applies to your model.
On the european one I have (and I live in europe, so that's a good thing) it says 'for eu sim cards only' or something like that on the box. Would have to check the exact text this evening (not at home now). But from what I understand you can't simply use another regions S8 just like that.
Not sure how exactly it works though

Questions Re: International (or Latin) unlocked S10+ or Note10+ / T-Mobile

So I am looking to buy an international (or Latin) version of either the S10+ or the Note 10+.
I am on T-Mobile in the U.S.
1. How "bad" will it be if the phone has 3 out of T-Mobile's main bands? It only lacks 71, so what's the impact will be if I don't have band 71 on this phone with T-Mobile?
2. I read in the forum about flashing T-Mobile firmware on unlocked phones. How necessary is it? I prefer not to mess with flashing anything; done it in the past, I am not 'afraid' of it, but I just don't feel like going that route. Will I be missing anything from the T-Mobile network and services if I keep the phone in its stock ROM?
For example: Wifi Calling (important to me), VoLTE, etc. Will I have access to these features if I don't flash the carrier's firmware?
Thank you.
Band 71 is used only in rural areas where cell towers are very far apart . My phones have never used band 71. If you don't know what bands your phone typically is using you can download a free signal app from the Play Store that will show what band your phone is connected to. Unless you live in a very rural area or frequently find yourself in rural areas it's unlikely you need band 71.
Flashing T-Mobile firmware shouldn't be necessary. I don't have the international S10+ but rather the US unlocked model and I get both WiFi Calling and Volte fine without T-Mobile firmware.
I've used many different models of international unlocked phones from Xiaomi and Huawei on T-Mobile and always got both WiFi Calling and Volte to work with only one exception--the Mate 20 Pro. I had to get rid of that phone even though I really liked it because calls kept going to voicemail without the phone ever ringing first.
It turns out that on T-Mobile if your phone supports band 12 it also needs to support Volte or calls go straight to voicemail without ringing if the caller is using Volte . I never had that problem previously because in 5 years of using international unlocked phones the M20P was the first where Volte didn't work on T-Mobile.
There were lots of posts from T-Mobile customers in the XDA M20P threads about calls going straight to voicemail. I haven't read a single post about that issue with the S10+ so it's pretty safe to assume that the international S10+ works fine with Volte on T-Mobile.
Until the S8 Samsung didn't even sell a US unlocked model--everyone in the US with unlocked Samsung phones were using the international models with the Exynos chip and those phones always worked perfectly with T-Mobile which is very BYOP friendly (unlike AT&T).
The only thing you would be missing on the vanilla Samsung firmware is Visual Voicemail but last I checked you could just download the official T-Mobile Visual Voicemail app from the Play Store.
You would also receive your OTA updates from Samsung rather than T-Mobile but that's actually a plus because the unlocked Exynos models receive updates much more quickly than all of the US models including the unlocked Snapdragon models.
Sorry for the very long answer but I wanted to be thorough.
You should be fine with an international unlocked S10+ on T-Mobile. This is a much better phone than unlocked models from Google Pixel and One Plus so I would recommend going for it.
No manual flashing on your part will be necessary.
@jhs39 - Thank you for your extensive response. It is greatly appreciated!
OK, so I mostly use Band 4 with my current phone, which is one of TMB's main bands, so it seems like that indeed the lack of 71 won't be an issue.
However, how do I know if the Int. version will support VoLTE on the TMB network? I can't see anywhere any information about this phone even supports VoLTE (other than the carrier's model of course).
What about Video Calling?
Thanks again.
sbi1 said:
@jhs39 - Thank you for your extensive response. It is greatly appreciated!
OK, so I mostly use Band 4 with my current phone, which is one of TMB's main bands, so it seems like that indeed the lack of 71 won't be an issue.
However, how do I know if the Int. version will support VoLTE on the TMB network? I can't see anywhere any information about this phone even supports VoLTE (other than the carrier's model of course).
What about Video Calling?
Thanks again.
Click to expand...
Click to collapse
If the international model didn't support Volte on T-Mobile there would be posts on XDA complaining about calls going straight to voicemail without the phone ringing. There were multiple threads about that issue in the M20P section but I haven't seen a single complaint about that happening with the S10+.
This phone has been out since early Spring so if there was a problem using the international model with T-Mobile somebody would have reported it by now.
I don’t know anything about video calling though because I use T-Mobile's network via an MVNO and my carrier doesn't offer video calling.
jhs39 said:
Band 71 is used only in rural areas where cell towers are very far apart . My phones have never used band 71. If you don't know what bands your phone typically is using you can download a free signal app from the Play Store that will show what band your phone is connected to. Unless you live in a very rural area or frequently find yourself in rural areas it's unlikely you need band 71.
Flashing T-Mobile firmware shouldn't be necessary. I don't have the international S10+ but rather the US unlocked model and I get both WiFi Calling and Volte fine without T-Mobile firmware.
I've used many different models of international unlocked phones from Xiaomi and Huawei on T-Mobile and always got both WiFi Calling and Volte to work with only one exception--the Mate 20 Pro. I had to get rid of that phone even though I really liked it because calls kept going to voicemail without the phone ever ringing first.
It turns out that on T-Mobile if your phone supports band 12 it also needs to support Volte or calls go straight to voicemail without ringing if the caller is using Volte . I never had that problem previously because in 5 years of using international unlocked phones the M20P was the first where Volte didn't work on T-Mobile.
There were lots of posts from T-Mobile customers in the XDA M20P threads about calls going straight to voicemail. I haven't read a single post about that issue with the S10+ so it's pretty safe to assume that the international S10+ works fine with Volte on T-Mobile.
Until the S8 Samsung didn't even sell a US unlocked model--everyone in the US with unlocked Samsung phones were using the international models with the Exynos chip and those phones always worked perfectly with T-Mobile which is very BYOP friendly (unlike AT&T).
The only thing you would be missing on the vanilla Samsung firmware is Visual Voicemail but last I checked you could just download the official T-Mobile Visual Voicemail app from the Play Store.
You would also receive your OTA updates from Samsung rather than T-Mobile but that's actually a plus because the unlocked Exynos models receive updates much more quickly than all of the US models including the unlocked Snapdragon models.
Sorry for the very long answer but I wanted to be thorough.
You should be fine with an international unlocked S10+ on T-Mobile. This is a much better phone than unlocked models from Google Pixel and One Plus so I would recommend going for it.
No manual flashing on your part will be necessary.
Click to expand...
Click to collapse
That's odd. I'm using a mate 20X and the although it lacks bands 66 and 71 I don't get calls going to voicemail. In fact when viewing my historical phone signal via gsam app, it shows that I always receive a better signal than even the S10+ that I'm currently using. Both devices on T-Mobile USA.
Sent from my SM-G975U using Tapatalk
sbi1 said:
So I am looking to buy an international (or Latin) version of either the S10+ or the Note 10+.
I am on T-Mobile in the U.S.
1. How "bad" will it be if the phone has 3 out of T-Mobile's main bands? It only lacks 71, so what's the impact will be if I don't have band 71 on this phone with T-Mobile?
2. I read in the forum about flashing T-Mobile firmware on unlocked phones. How necessary is it? I prefer not to mess with flashing anything; done it in the past, I am not 'afraid' of it, but I just don't feel like going that route. Will I be missing anything from the T-Mobile network and services if I keep the phone in its stock ROM?
For example: Wifi Calling (important to me), VoLTE, etc. Will I have access to these features if I don't flash the carrier's firmware?
Thank you.[/QUOTE
I have the Hong Kong variant SM-G975 with T-Mobile. No issues with bands, VoLTE. Wifi Calling or 4G, no impact. You won't need to flash the device.
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Click to collapse
varcor said:
I have the Hong Kong variant SM-G975 with T-Mobile. No issues with bands, VoLTE. Wifi Calling or 4G, no impact. You won't need to flash the device.
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Click to collapse
Thanks @varcor . What about Video calling?
BTW - is it 975F or something else?
I use Skype for Video Calling, it works fine. Mine is an SM-G9750, the best price I've seen is on Ebay. The only issue is when you first get the device you'll need to change the language since it's setup in Mandarin. A bit challenging but not a big deal. The Ebay vendor is in Houston which is where the device ships from, only takes a few days.
https://www.ebay.com/itm/Samsung-Ga...im-FACTORY-UNLOCKED-6-4-8GB-RAM-/192846270776
varcor said:
I use Skype for Video Calling, it works fine. Mine is an SM-G9750, the best I've seen is on Ebay. The only issue is when you first get the device you'll need to change the language since it's setup in Mandarin. A bit challenging but not a big deal. The Ebay vendor is in Houston which is where the device ships from, only takes a few days.
https://www.ebay.com/itm/Samsung-Ga...im-FACTORY-UNLOCKED-6-4-8GB-RAM-/192846270776
Click to expand...
Click to collapse
Oh yeah, the legendary Never MSRP.
Sent from my SM-G975U using Tapatalk
Yep, I've bought a number of devices from them, won't use anyone else. Lowest prices, great customer service as well.
varcor said:
I use Skype for Video Calling, it works fine. Mine is an SM-G9750, the best price I've seen is on Ebay. The only issue is when you first get the device you'll need to change the language since it's setup in Mandarin. A bit challenging but not a big deal. The Ebay vendor is in Houston which is where the device ships from, only takes a few days.
https://www.ebay.com/itm/Samsung-Ga...im-FACTORY-UNLOCKED-6-4-8GB-RAM-/192846270776
Click to expand...
Click to collapse
I must the F model. I travel to Israel with a local SIM and they use the F model, and it's the only possibility I have to use their WiFi calling while there. I am not 100% sure it'll work because of firmware but better chances with F model.
Thanks.
Limeybastard said:
That's odd. I'm using a mate 20X and the although it lacks bands 66 and 71 I don't get calls going to voicemail. In fact when viewing my historical phone signal via gsam app, it shows that I always receive a better signal than even the S10+ that I'm currently using. Both devices on T-Mobile USA.
Click to expand...
Click to collapse
Not having bands 66 & 71 don't cause the problem with T-Mobile calls going straight to voicemail--if band 12 is supported on a phone T-Mobile assumes the phone also supports Volte and if it doesn't then you get calls going straight to voicemail.
I'm not familiar with the Mate 20X but before the M20P I had a P20 Pro, Mate 10 Pro and P10 Pro and none of those phones had an issue because T-Mobile Volte worked with all of them.
It's also possible the problem with the P20 Pro was fixed after I got rid of the phone since it was a firmware issue that was fixable in a software update . I kept mine for 6 months before throwing in the towel. The only workaround was to turn off 4G in the network settings. With 4G off you would receive all calls since Volte is a 4G function.
I personally love Huawei phones. Hopefully after Trump is gone all of the nonsense with Huawei being barred from using Google apps and bullied out of the US market will go away but they might decide selling their products here isn't worth the aggravation.
I've also used a bunch of unlocked Xiaomi phones on T-Mobile with no issues. A nice feature in MIUI is that if Volte doesn't work out of the box there's a dial code you can enter to manually enable it.
Band 66 is an offload for band 4 when band 4 traffic is high but if a phone doesn't have band 66 it just stays on 4 so not having 66 on an unlocked phone has never caused any problems for me.
Band 71 is only live in parts of the country and is relatively new. It can transmit a signal over unusually long distances and is used to provide cell coverage in rural areas where it would cost too much to build a full network of cell towers.
jhs39 said:
Not having bands 66 & 71 don't cause the problem with T-Mobile calls going straight to voicemail--if band 12 is supported on a phone T-Mobile assumes the phone also supports Volte and if it doesn't then you get calls going straight to voicemail.
I'm not familiar with the Mate 20X but before the M20P I had a P20 Pro, Mate 10 Pro and P10 Pro and none of those phones had an issue because T-Mobile Volte worked with all of them.
It's also possible the problem with the P20 Pro was fixed after I got rid of the phone since it was a firmware issue that was fixable in a software update . I kept mine for 6 months before throwing in the towel. The only workaround was to turn off 4G in the network settings. With 4G off you would receive all calls since Volte is a 4G function.
I personally love Huawei phones. Hopefully after Trump is gone all of the nonsense with Huawei being barred from using Google apps and bullied out of the US market will go away but they might decide selling their products here isn't worth the aggravation.
I've also used a bunch of unlocked Xiaomi phones on T-Mobile with no issues. A nice feature in MIUI is that if Volte doesn't work out of the box there's a dial code you can enter to manually enable it.
Band 66 is an offload for band 4 when band 4 traffic is high but if a phone doesn't have band 66 it just stays on 4 so not having 66 on an unlocked phone has never caused any problems for me.
Band 71 is only live in parts of the country and is relatively new. It can transmit a signal over unusually long distances and is used to provide cell coverage in rural areas where it would cost too much to build a full network of cell towers.
Click to expand...
Click to collapse
P20 pro was certified and worked fully on T-Mobile , most devices after that were not.
I don't think my mate 20x connected to band 12, but if it did, then yes it'll probably go straight to voicemail.
Sent from my SM-G975U using Tapatalk
sbi1 said:
I must the F model. I travel to Israel with a local SIM and they use the F model, and it's the only possibility I have to use their WiFi calling while there. I am not 100% sure it'll work because of firmware but better chances with F model.
Thanks.
Click to expand...
Click to collapse
The SM-G975F is the Exynos SoC variant for Europe. The SM-G9750 has the Snapdragon SoC and dual SIM's as well. Wifi Calling will work on both devices in any region, including Israel as long as the service provider offers it. The only thing I would recommend is you do some research on Exynos vs Snapdragon SoC's in the S10. Good luck!
varcor said:
The SM-G975F is the Exynos SoC variant for Europe. The SM-G9750 has the Snapdragon SoC and dual SIM's as well. Wifi Calling will work on both devices in any region, including Israel as long as the service provider offers it. The only thing I would recommend is you do some research on Exynos vs Snapdragon SoC's in the S10. Good luck!
Click to expand...
Click to collapse
I am aware of the differences between the two chips.
In regards to WiFi Calling - I am a bit skeptical. This provider does have WiFi calling services, however they have a list of devices that are supported. Clearly they list devices and firmwares that they sell, not BYOD phones, and they sell the F version. I currently use ZTE Axon 7, I have WiFi calling on T-Mobile but it does not work on the Israeli network and when I try to 'register' it for this service through their app, it clearly says that the device is not supported.
That being said - I can't tell you if my phone doesn't work on their WF calling because it's not even sold in Israel. It could very well be that any version of Galaxy S10+ will be supported regardless of firmware. simply because it is sold there. Clearly there is no way to know this beforehand. I asked them, they of course can only guarantee phones that are sold by them and are on the list.
BTW - the Israeli version of the 975F is single SIM, they don't have the D/S, although I can't imagine this should have any impact of phone supporting or not supporting WF calling.
What's the difference between the F and the O, other than the region they are sold in?
Thanks.
Limeybastard said:
P20 pro was certified and worked fully on T-Mobile , most devices after that were not.
I don't think my mate 20x connected to band 12, but if it did, then yes it'll probably go straight to voicemail.
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Devices don't need to be certified by T-Mobile to work with Volte. All of my recent Xiaomi phones worked with Volte--none of the models were officially sold in the US or certified by T-Mobile. The P20 Pro was not sold in the US so there was zero reason for it to be certified by T-Mobile. The last Huawei phone officially sold here was the Mate 10 Pro. AT&T and Verizon require that devices be certified by them to work with Volte on their networks but T-Mobile does not. T-Mobile is very BYOP friendly.
jhs39 said:
Devices don't need to be certified by T-Mobile to work with Volte. All of my recent Xiaomi phones worked with Volte--none of the models were officially sold in the US or certified by T-Mobile. The P20 Pro was not sold in the US so there was zero reason for it to be certified by T-Mobile. The last Huawei phone officially sold here was the Mate 10 Pro. AT&T and Verizon require that devices be certified by them to work with Volte on their networks but T-Mobile does not. T-Mobile is very BYOP friendly.
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Thanks for the clarification. So why is it then that same device , but using different sim card would show the Volte toggle or hide it from the user menu? Example, mate 20 does have Volte capabilities yet its missing the Volte toggle switch. I know on the Xioami devices one can enter a #*code to force it show that option. I think what makes it even more convulsing is that Huawei global versions have various region firmware via their Cust codes. Each one I noticed behaves slighly different using same T-Mobile SIM card. Cheers
You mentioned all calls went to VM on up 20pro, why do you think that was the case, you mentioned earlier that you thought possibly it may have been firmware related amongst other things.
Sent from my SM-G975U using Tapatalk
sbi1 said:
I am aware of the differences between the two chips.
In regards to WiFi Calling - I am a bit skeptical. This provider does have WiFi calling services, however they have a list of devices that are supported. Clearly they list devices and firmwares that they sell, not BYOD phones, and they sell the F version. I currently use ZTE Axon 7, I have WiFi calling on T-Mobile but it does not work on the Israeli network and when I try to 'register' it for this service through their app, it clearly says that the device is not supported.
That being said - I can't tell you if my phone doesn't work on their WF calling because it's not even sold in Israel. It could very well be that any version of Galaxy S10+ will be supported regardless of firmware. simply because it is sold there. Clearly there is no way to know this beforehand. I asked them, they of course can only guarantee phones that are sold by them and are on the list.
BTW - the Israeli version of the 975F is single SIM, they don't have the D/S, although I can't imagine this should have any impact of phone supporting or not supporting WF calling.
What's the difference between the F and the O, other than the region they are sold in?
Thanks.
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You're correct regarding Single SIM for the SM-G975F, the Dual SIM option is available in the SM-G975F/DS. I personally wouldn't consider obtaining a device in Israel if the majority of the time I'm the US. The major differences are SoC's, a minor difference in CPU Clock Speed and Cores. The SM-G975F has no FM Radio and offers fewer Primary Network capabilities. You can view a back-to-back comparison here.
https://www.phonemore.com/compare/p...gb-vs-galaxy-s10-plus-sm-g9750-128gb/10134260
This is quite different than your original question but with that being stated I would be confident enough in the SM-G9750's compatibility with the Israeli network for Wifi Calling. The worst case is not having Wifi Calling in Israel, which isn't an absolute necessity however you'll have the Snapdragon SoC which is a far better chipset with fewer bugs. For me it's the obvious choice if I were faced with your considerations.
You're most welcome
varcor said:
You're correct regarding Single SIM for the SM-G975F, the Dual SIM option is available in the SM-G975F/DS. I personally wouldn't consider obtaining a device in Israel if the majority of the time I'm the US. The major differences are SoC's, a minor difference in CPU Clock Speed and Cores. The SM-G975F has no FM Radio and offers fewer Primary Network capabilities. You can view a back-to-back comparison here.
https://www.phonemore.com/compare/p...gb-vs-galaxy-s10-plus-sm-g9750-128gb/10134260
This is quite different than your original question but with that being stated I would be confident enough in the SM-G9750's compatibility with the Israeli network for Wifi Calling. The worst case is not having Wifi Calling in Israel, which isn't an absolute necessity however you'll have the Snapdragon SoC which is a far better chipset with fewer bugs. For me it's the obvious choice if I were faced with your considerations.
You're most welcome
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SoC, meaning the chip?
You see, your definition of "worst case not having Wifi calling" is important to me , simply because where I usually stay in Israel there is almost no reception at all (inside the house I am staying in), that's the main reason I want a device that will be able to use their Wifi calling.
Also, I looked at the eBay seller that you mention and I don't even think he carries the O model any more, all I see is the F model, unless of course I am missing something.
Thanks.
sbi1 said:
SoC, meaning the chip?
You see, your definition of "worst case not having Wifi calling" is important to me , simply because where I usually stay in Israel there is almost no reception at all (inside the house I am staying in), that's the main reason I want a device that will be able to use their Wifi calling.
Also, I looked at the eBay seller that you mention and I don't even think he carries the O model any more, all I see is the F model, unless of course I am missing something.
Thanks.
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Click to collapse
SoC is System on Chip, same as Chipset. If Wifi calling is a top priority buy the Exynos device to be certain but be advised there are numerous concerns over the chipset on XDA and other sites, plus Network Aggrigaton for Exynos in the US has issues with some T-Mobile clients. You may lose Wifi Calling or VoLTE in the US.
https://forum.xda-developers.com/s10-plus/help/exynos-att-t-mobile-t3920491
They still offer the SM-G9750, the link I shared is correct, not sure you missed something. The also sell the SM-G975F and SM-G975F/DS.

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