Nvidia controller question - Shield Android TV Q&A, Help & Troubleshooting

I just got the nvidia shield 500 gig and it came with the controller but when i have the controller plugged in to USB it works fine but when i unhook it it stops working. Any one else have this issue?
Sent from my Nexus 6 using Tapatalk

I had to repair it to get it to work
You can delete
Sent from my Nexus 6 using Tapatalk

Since It works through a Wi Fi connection you could have a network issue. Perhaps some interference?

apparently this happened to a whole load of people at the same time after an update. I got our shield tv with marshmallow already on it, so I don't have a point of comparison, but the wireless connection between the console and the controller isn't great on ours either.
having your shield tv connected by ethernet rather than wifi causes controller connection problems, as does having the hdmi output set to 50hz. it seems odd that these things would cause controller issues, but they're both verified by nvidia, apparently they know about it and are working on a fix.
you could of course use a wifi diagnostic app like wifi analyser to see if there's some overlap with another wifi connection, but in our house the shield tv controller channel is the only 5G signal within range, and I still get connection issues.
if you're finding that your controller is just refusing to pair with the console after losing the connection, you can hold home+back for a few seconds to quickly reset the controller and try again, or if that doesn't work you can factory reset controller by holding the shield button on it for a fairly long time, somewhere between 30 secs and a minute. you can quickly put the console back in controller pairing mode by holding the power button for a few seconds. you should forget the controller from the controller options before doing this.
if you get sick of doing this far too regularly, do what I did and get a 3 meter high quality woven usb charging cable and just keep your controller connected.

Thanks for the insightful I information
Sent from my Nexus 6 using Tapatalk

Related

Is there any way to connect a PS4 controller to the 6P?

I have tried through bluetooth and the phone is unable to pair with the controller. Is there any other way to work around this issue and connect wirelessly? Also will a USB-C OTG cable work with the 6P?
I haven't received my 6P yet but on my 6 I use sixaxis controller with my ps3 controller. Not sure if ps4 controller does native Bluetooth gamepad or you need to use the app.
Use this to set the parent address to your nexus 6ps bluetooth mac address (you can find it in settings->about)
http://www.dancingpixelstudios.com/sixaxiscontroller/tool.html
Then connect it as a standard bluetooth device.
Unfortuantely after 30sec it starts lagging terribly
So I successfully got the ps4 controller to pair over Bluetooth without adjusting any settings. It wouldn't work at first but it added it as a device. Then when I tried again the next day after restarting the phone it connected.
you have to hold PS button and share at the same time until you get the flashing white light.
However, the triggers mapped weird for games and there is lag.
Does anyone know of a way to fix the mapping without root?
I also successfully used the OTG cable with the ps3 controller. This worked a lot better this works a lot faster then the Bluetooth ps4. And the mapping is correct.
Haven't tried usb to ps4 yet. UPDATE
So ps4 over otg also has some mapping issues. Tested this out in minecraft settings since you can customize controller mapping. For some reason on ps4 some buttons didn't seem to me recognized, everything was weird, like r2 was labeled as a button and triangle wasn't showing anything.
Tried to connect ps3 via Bluetooth but couldn't get it to work

Xbox 360 Controller issues with local multiplayer through Gamestream/Moonlight

Hi everyone! This might be a long post, but I figured I'll give as much detail as I can in the first post. I recently got an Nvidia Shield TV over the holidays and I've been loving it, incredibly powerful device that's totally exceeded my expectations. However I've been having one nagging issue, and that is in the topic of getting 4 controllers to work through Gamestream/Moonlight.
To give a quick background on what I'm working with - I have a Shield Gamepad with an official Microsoft Xbox 360 Wireless USB Receiver and 3 Xbox 360 Gamepads.
With Gamestream, multi controller support doesn't seem to work at all. When disabled, the Shield Gamepad works perfectly without a hitch in single player games. However, as soon as I turn it on through the menu, the controller instantly stops working. I can still navigate the menus of Gamestream, but the actual input of my controller is no longer being sent to my PC in the other room.
Now, Moonlight seems to solve this problem, but only partially. Installed with no customizations, Moonlight will support multiple controllers, but will stop at 3, meaning that I can have my Shield Gamepad and two Xbox 360 controllers functional, but the last controller's input will not go through, even though it is connected to the receiver and able to send inputs to the Shield itself.
I am able to get all 4 controllers working simultaneously with Dolphin, Mupen64Plus AE, ePSXe... You get the picture. It works GREAT with everything, but I have these weird issues whenever I try to get this to work with the official Gamestream app and Moonlight.
I've tried even hooking up a wired Xbox 360 controller to the Shield in an attempt to fix both issues, but the same thing happens. Weirdly enough, when I go to my PC and hook up a controller, then that controller can take over the 4th controller slot! But then you have 3 people gaming in one room with the last player in a completely separate room using the PC.
Thank you so much for reading!
TL;DR - Gamestream multi controller support doesn't function at all, no controller input will go through. Moonlight only supports 3 controllers, but for some reason not 4. Using Shield Gamepad + Xbox 360 Controllers.
Anybody know the solution? I'm still running into issues with this
-Mythic- said:
Anybody know the solution? I'm still running into issues with this
Click to expand...
Click to collapse
when you start a stream, as soon as the game starts, hold the Play/Pause button. A new menu will pop up and on the right side is a 3-dot menu. Select "multi-controller" enabled. You have to do this with each stream.
I just bought a 2nd Shield controller a couple days ago, and through my adventures trying to get multiplayer in gamestream i stumbled on this menu. Don't know why nvidia "hid" it in a menu rather than having a giant button on the screen or something.
kscasper13 said:
when you start a stream, as soon as the game starts, hold the Play/Pause button. A new menu will pop up and on the right side is a 3-dot menu. Select "multi-controller" enabled. You have to do this with each stream.
I just bought a 2nd Shield controller a couple days ago, and through my adventures trying to get multiplayer in gamestream i stumbled on this menu. Don't know why nvidia "hid" it in a menu rather than having a giant button on the screen or something.
Click to expand...
Click to collapse
The weird thing is that whenever I try that, controller inputs on Gamestream stop working entirely.
I guess that's partially irrelevant now though. My Gamestream app has decided to stop working entirely (claims my PC is asleep when it's not). I now use moonlight for all my Gamstreaming purposes, but am still running into issues with the 3 controller cap.

Controller Disconnecting/Turning Off Randomly

Hello guys,
Need your input on this issue. My controller randomly, intermittently disconnects from the Shield TV. No amount of pressing/holding the Nvidia logo makes it reconnect to the Shield TV. The only way I can reconnect is to hold the Shield TV power button until the connect accessory screen is displayed.
Sometimes in a span of 10 minutes, it happens every minute. Sometimes I go for one hour without this happening at all. It is really weird.
I have tried factory resetting the Shield TV. Firmware is both up to date for the unit and the controller. Shield TV is connected via wifi 2.4Ghz. My router is dualband, but I disabled the 5Ghz.
I don't know what else to do. Is my Shield TV or the controller defective?
Thank you for the help
toughthrone said:
Hello guys,
Need your input on this issue. My controller randomly, intermittently disconnects from the Shield TV. No amount of pressing/holding the Nvidia logo makes it reconnect to the Shield TV. The only way I can reconnect is to hold the Shield TV power button until the connect accessory screen is displayed.
Sometimes in a span of 10 minutes, it happens every minute. Sometimes I go for one hour without this happening at all. It is really weird.
I have tried factory resetting the Shield TV. Firmware is both up to date for the unit and the controller. Shield TV is connected via wifi 2.4Ghz. My router is dualband, but I disabled the 5Ghz.
I don't know what else to do. Is my Shield TV or the controller defective?
Thank you for the help
Click to expand...
Click to collapse
Same problem here. Nvidia support is trying to be helpful but after three weeks of troubleshooting I gave up. I'm sending the unit back Tuesday, once the replacement unit arrives.
I'm wired in. The problem seems to occur when the Shield TV uses channel 153 for the remote. My wifi is on 149 @ 80 Mhz and I have two Roku's in the house using 5Ghz. I suspect wifi collisions. (Channel 149 @ 80 Mhz yields > 480 - 625 Mbps of actual throughput, far better than any other combination at my house. So I'm partial to keeping it there).
Did you ever find a solve?

Persistent Wifi / Wifi Direct issues with Shield TV

I created a topic a while back about Wifi being disconnected after waking from standby. I turned off standby mode then and dedicated my 5GHz band to the shield. Problems seemed to go away, but they've been getting worse over the last few weeks. This is xposted on nVidia's forums, but I want to see if the XDA community has any advice as well. Any help is appreciated
--------------------------------------------------------------------------------------------------
I've had my Shield TV since about last November. Overall the unit is great but I'm getting problems with Wifi that seem to be getting worse. When I first had the unit, it seemed like it would disconnect from my wifi after going to sleep and need to be restarted or manually reconnected about once a week or so. I have an ASUS RT-AC68U, and I am using my 5GHz radio. The Shield is the only device I allow to use 5G, and from Wifi Analyzer, there are no other 5GHz routers in my neighborhood. My router and Shield are on the same floor of my house, and only separated by about 20ft with minimal obstruction (Shield is inside a TV stand, router is in the next room with door open.
When the problem first started, I set the unit to not go into Standby mode, which seemed to help (it was always disconnected after coming out of standby).
Now it seems to be getting progressively worse. The unit now needs to be rebooted after not being used for some time. This is typically once when we first get home from work/school and later on in the night after dinner. In addition to Wifi not working, Wifi Direct often stops working as well as my shield controller wont work. I have to resort to a USB keyboard to get the thing to reboot.
I have updated the firmware each time it becomes available which has made no impact on this issue. Currently I'm on 3.1 stock firmware. I have not rooted or unlocked this device. Does anyone have a similar issue? Is there anything I can do to try and fix this? Connecting by Ethernet is out of the question, I don't have a drop near by and I bought this unit because it has wireless AC capability.
I got disconnects from wifi but never seen an issue with the wifi-direct which is for the controller. The 3.1 update did sort the issue with my shield remote though.
Honestly the short answer is to use Ethernet to get the best out of the kit, even a cheap Homeplug networking kit would be better than the wifi. Besides the wifi drop outs, I had no end of grief trying to get SPMC/KODI to access shared folders on my network with wifi (yes even 5GHz).....using Ethernet resolved the headache.
honosuseri said:
I got disconnects from wifi but never seen an issue with the wifi-direct which is for the controller. The 3.1 update did sort the issue with my shield remote though.
Honestly the short answer is to use Ethernet to get the best out of the kit, even a cheap Homeplug networking kit would be better than the wifi. Besides the wifi drop outs, I had no end of grief trying to get SPMC/KODI to access shared folders on my network with wifi (yes even 5GHz).....using Ethernet resolved the headache.
Click to expand...
Click to collapse
*sigh* It's frustrating to buy something for a specific feature (wireless ac - upgraded router as well which I had been mulling for a while)... to have it not work. Thank you for the suggestion though. I was looking at just getting a wireless AC AP or adapter if I gave up on the sheild's network, but the homeplug is in the same ballpark and probably more reliable so I'll keep that in mind if it gets to that point.
jst07 said:
*sigh* It's frustrating to buy something for a specific feature (wireless ac - upgraded router as well which I had been mulling for a while)... to have it not work. Thank you for the suggestion though. I was looking at just getting a wireless AC AP or adapter if I gave up on the sheild's network, but the homeplug is in the same ballpark and probably more reliable so I'll keep that in mind if it gets to that point.
Click to expand...
Click to collapse
No worries...I do realise it's not what you wanted to here. IMHO if a device is static then hard wire it, I use wi-fi only for mobile/portable devices.
I think your best move would be to look at getting a triple pack homeplug kit (dual ethernet ports would be good). One is for the Router, another for the SHIELD TV and the third (if you deem necessary) for your old router. Hopefully your old router can be setup as an AP and extend your wifi further throughout your home or garage/garden even. The kits are dead simple to use, although they can be fussy about the power extensions used...Ideally you want one that has passthrough so you can plug the adapter into the wall outlet, then the power extension into the homeplug adapter (Just a word to the wise in case you go this route and encounter problems).
I've had my SHIELD TV for a little while too and I also thinks it's great....I've been offered silly money for it from friends, once they've seen all I've set it up to do. I've actually got to the point now where I want to do a factory reset. I have done my experimenting and now know what I want on there, so it won't take long to redo and i'll lose the junk in the process...perhaps it might help cure some of the wifi niggles I encountered too...who knows?
Wish you all the best with it
honosuseri said:
No worries...I do realise it's not what you wanted to here. IMHO if a device is static then hard wire it, I use wi-fi only for mobile/portable devices.
I think your best move would be to look at getting a triple pack homeplug kit (dual ethernet ports would be good). One is for the Router, another for the SHIELD TV and the third (if you deem necessary) for your old router. Hopefully your old router can be setup as an AP and extend your wifi further throughout your home or garage/garden even. The kits are dead simple to use, although they can be fussy about the power extensions used...Ideally you want one that has passthrough so you can plug the adapter into the wall outlet, then the power extension into the homeplug adapter (Just a word to the wise in case you go this route and encounter problems).
I've had my SHIELD TV for a little while too and I also thinks it's great....I've been offered silly money for it from friends, once they've seen all I've set it up to do. I've actually got to the point now where I want to do a factory reset. I have done my experimenting and now know what I want on there, so it won't take long to redo and i'll lose the junk in the process...perhaps it might help cure some of the wifi niggles I encountered too...who knows?
Wish you all the best with it
Click to expand...
Click to collapse
Thanks. I switched to my 2.4G wifi and problems seem to have gone away, at least for now. Probably try that a little longer. I too have thought about resetting and using one of the custom roms on here.
Using 2.4Ghz is worse for some users from neighbor's wifi causing it to drop out.
I use 5Ghz and have to occasionally restart the device to fix it.
You would be better off using power off instead of relying on standby mode as that is buggy and prone to causing issues with stuff like audio and a stored media playback glitch.

Problem pairing Gen 1 Shield TV game controller with updated 2015 Shield TV

The game controller was working great until yesterday's 5.0.2 update. After my 2015 Shield TV updated and stabilized (and was restarted a few times for good measure,) I realized the controller was no longer working or paired. Now I can't pair it at all.
I fully charged it up just in case. I hold the Nvidia logo on both Shield TV and Controller until they both start blinking, set them within inches of one another, but they never pair. They just keep blinking forever, and I let them sit like this for 30 minutes. I tried countless times with same result - no matter what I do they just don't pair.
I did not yet try to pair the actual Shield TV remote because I use a Logitech Harmony Ultimate with Hub, and it's working fine via IR, so there's no BT interference there. I also have another BT game controller from my old Amazon Fire TV. It's listed as paired under "Other controllers" but I haven't tested it yet.
Has anyone encountered this problem? What workarounds can I try?
I upgraded yesterday and then did a factory reset, paired the controller fine but was a bit trickier than when i first setup with MM.
What i did was just hold the nvidia logo on the controller from my couch(no need to touch the SATV) and KEPT pressing it until the shield recognised and paired it, so do not remove your finger when it starts blinking. Took less than 20 seconds.
You could also "forget" the controller (removing any trace of it; like when you forget a wifi network) if you get bad behavior and then try pairing again as i did.
Enviado desde mi Moto X via Tapatalk!
lavero.burgos said:
I upgraded yesterday and then did a factory reset, paired the controller fine but was a bit trickier than when i first setup with MM.
What i did was just hold the nvidia logo on the controller from my couch(no need to touch the SATV) and KEPT pressing it until the shield recognised and paired it, so do not remove your finger when it starts blinking. Took less than 20 seconds.
You could also try "forgetting" the controller (removing any trace of it; like when you forget a wifi network) and then try pairing again as i did.
Click to expand...
Click to collapse
I'll try a factory reset when I get home today. I can't "forget" the controller because it's not paired yet.
For some reason my controller only pairs when the shield is connected via WiFi. It won't connect when it's using ethernet!? And it was the same on MM too. Any ideas guys?
Sent from my SM-G935F using XDA-Developers Legacy app
Largewoodenspoon said:
For some reason my controller only pairs when the shield is connected via WiFi. It won't connect when it's using ethernet!? And it was the same on MM too. Any ideas guys?
Sent from my SM-G935F using XDA-Developers Legacy app
Click to expand...
Click to collapse
I also paired it while connected to wifi but now i have plugged in ethernet cable and controller keeps working. Didnt have to repair. The only thing i notice is that the back button (left side of nvidia button) is not working properly. In MM 3.3 i remember worked fine.
Enviado desde mi Moto X via Tapatalk!
Same problem here. Been fine since new, and hasn’t used it for a month or two and charged it and nothing. Can’t re pair it at all it just flashes .
You have to to disable ipv6 in the network settings

Categories

Resources