Software Update Bricked Phone - Verizon HTC 10 Questions & Answers

After the Verizon HTC 10 update to the 1.19.605.22 software my HTC 10 went into a reboot loop where it would reboot every few minutes. After 4-5 of these reboots the phone went black and won't turn on. It was fully charged during the update and showed over 80% after it shut down for good. The phone hasn't been rooted and has very few apps installed. Anyone else have problems after the update that's rolling out currently? Since the phone won't turn on I can't reset it.

the same thing happened to me and i have no idea how to fix it. i tried recovery mode and did a factory reset. after the reset and clear cache i click on reboot and it will stay locked in the htc screen. someone please help

Have you tried flashing a ruu if available? That usually solves most bricks.

I should hopefully be able to post a solution to these in the next day or so.
Sent from my HTC6545LVW using Tapatalk

dottat said:
I should hopefully be able to post a solution to these in the next day or so.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Let me know when you do. Right now the phone won't even turn on. The red LED light stays lit all the time.

elshagon said:
Let me know when you do. Right now the phone won't even turn on. The red LED light stays lit all the time.
Click to expand...
Click to collapse
You did already try charging it up for an hour or two and then unplugging and holding vol up and power for 30 seconds right?
Sent from my HTC6545LVW using Tapatalk

Is there a link or instructions on how to attempt access to recovery mode? I had to do that with our old M8, but not sure what to do as the 10 won't reboot or power on currently.

dottat said:
You did already try charging it up for an hour or two and then unplugging and holding vol up and power for 30 seconds right?
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Yes, it was about 80% when it first died and had it on the charger overnight. I will try again with holding the power and volume up and see what happens.

Volume up and power button didn't work. Still nothing coming on but the red LED stays on at all times.

Ok, figured out I needed to do Volume down and power button to get into recovery mode. I will see if I can find the Verizon ruu and use that to try and fix things.

elshagon said:
Ok, figured out I needed to do Volume down and power button to get into recovery mode. I will see if I can find the Verizon ruu and use that to try and fix things.
Click to expand...
Click to collapse
What version does your download screen say it's on? Power and volume down (release power but keep holding volume down) gets you into download mode.
Sent from my HTC6545LVW using Tapatalk

HTC had me get into recovery mode and wipe the cache. That didn't solve the problem. The phone went back to the reboot loop. Next they were going to have me do the same thing but this time do a total reset. If that didn't work HTC wan't me to send them the phone for repair. I chose not to do this since my Verizon store took care of me and is sending me a new phone.

fu3l3r said:
the same thing happened to me and i have no idea how to fix it. i tried recovery mode and did a factory reset. after the reset and clear cache i click on reboot and it will stay locked in the htc screen. someone please help
Click to expand...
Click to collapse
And anyone else who has this problem......
posting the RUU in my RUU thread shortly.. will fix any failed OTA update attempts.

dottat said:
And anyone else who has this problem......
posting the RUU in my RUU thread shortly.. will fix any failed OTA update attempts.
Click to expand...
Click to collapse
Same exact issue. Went into verizon and they sent me a new phone, no charge. they said it was a Manufacture defect so it was covered.
Mine happened when I was using it froze then just shut off. Couldn't get anything to boot except for the HTC splash screen and it would stay there until it overheated.
The recovery mode you get to by pressing PWR+VOLDOWN+VOL UP was the only thing I could get to. None of the options worked all brought me to splash screen or bootloop
Sent from my HTC6545LVW using Tapatalk

Related

[Q] Bricked My Droid X Help!

I was rooted with z4 and unrooted before I decided to do the gingerbread update. I did and went through the updating process. Upon reboot my phone froze within 10 seconds of fully loading after the restart. I did a battery pull and it repeated the process. I have restarted the battery multiple times and have even tried to reboot in recovery mode and was not able to bring up a menu in recovery mode to do a factory data reset.
Please help I actually work for an Indirect rep for Verizon and need my phone to do business.
one other piece of information if it may help when I do boot up the phone will go to a black screen with the notification bar still visible on the top. I cannot get anything to happen on by boot screen either.
Please give me any information that will be of assistance
from what i have read u need to push vol up+down when the droid! comes up to give u the options to wipe. try that out if not. time to sbf
Sent from my DROIDX using the XDA mobile application powered by Tapatalk
akaruna said:
from what i have read u need to push vol up+down when the droid! comes up to give u the options to wipe. try that out if not. time to sbf
Sent from my DROIDX using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
That's correct. If on GB, it's both volume buttons...if on Froyo, it's the search button.

[Q] Bricked S4?

I seem to have bricked my S4.. Here's what I did... I was flashing the KT kernel, and accidentally downloaded the wrong version. After flashing, my phone will do nothing more than sit on a black screen and vibrate every 2 seconds. I used Odin to return to stock, and it completed successfully. It still does nothing more than sit on a black screen and vibrate. Can anyone help? Sorry for the new thread, but I'm desperate. Thanks for any help.
Have you tried using kies?
Pull your battery and wait a few seconds. Reinsert the battery and press the recovery combo (vol up + home + power. Release just the power button when the device vibrates and you see the blue script in the top left corner of the screen). If this gets you into stock recovery, wipe data, cache and reboot.
xBeerdroiDx said:
Pull your battery and wait a few seconds. Reinsert the battery and press the recovery combo (vol up + home + power. Release just the power button when the device vibrates and you see the blue script in the top left corner of the screen). If this gets you into stock recovery, wipe data, cache and reboot.
Click to expand...
Click to collapse
I've been having the same problem and have tried this method numerous times with no results. The phone simply will not boot into recovery, even after restoring to factory using Odin. It's incredibly frustrating. I'm at my wit's end.
Another person had a very similar problem last night. He was able to use kies to get the phone working. Give that a try.
Edit http://forum.xda-developers.com/showthread.php?p=45207338
It won't go into recovery at all. I'll be trying to restore with kies tonight, and I'll post results. Thanks guys.
Sent from my LT30at using xda app-developers app
So kies didn't go so well. It will not connect to my phone at all. I've tried in download mode, and it just will not connect. Any other ideas?
Sent from my LT30at using xda app-developers app
l337m45732 said:
So kies didn't go so well. It will not connect to my phone at all. I've tried in download mode, and it just will not connect. Any other ideas?
Sent from my LT30at using xda app-developers app
Click to expand...
Click to collapse
I had the same exact problem. Someone told me to rewrite the partition table and flash but I don't know what that means and the person who suggested this failed to elucidate. It's crazy that there's no info on this situation ANYWHERE.
I've been digging, and digging, AND DIGGING, and I haven't found a solution other than JTAG and RIFFBOX. I've read good and bad things. Looks like this phone is now a paperweight. Maybe one day there'll be a not-so-ridiculous solution.

Phone wont turn on help!!!!!!

So i tried to flash my rom (aeon v3) using twrp. So i put the zip on my phone and i tried to install, it said it was successful, i wiped all the necessary stuff as well then i did reboot system, and now my phone is useless. It wont really turn on, when i press the power button i have to hold it for the screen to even turn on and it does for literally a second to the LG symbol, and turns back off, the screen is somewhat on...i can see the backlighting but its very dim and theres nothing on the screen, what happened? i followed all the procedures it looked to be going well now i cant even use my phone, and i tried pressing the power and volume down but that only brings up the lg symbol for a sec then turns back off...and my phone was 90% charged when i did this. please can anyone help me??? My phone is useless now...i need my phone to work!!! Does anyone on here know how to fix this, has this ever happened to anyone??? Please provide any help if you can its all appreciated!!!
fromc2m said:
So i tried to flash my rom (aeon v3) using twrp. So i put the zip on my phone and i tried to install, it said it was successful, i wiped all the necessary stuff as well then i did reboot system, and now my phone is useless. It wont really turn on, when i press the power button i have to hold it for the screen to even turn on and it does for literally a second to the LG symbol, and turns back off, the screen is somewhat on...i can see the backlighting but its very dim and theres nothing on the screen, what happened? i followed all the procedures it looked to be going well now i cant even use my phone, and i tried pressing the power and volume down but that only brings up the lg symbol for a sec then turns back off...and my phone was 90% charged when i did this. please can anyone help me??? My phone is useless now...i need my phone to work!!! Does anyone on here know how to fix this, has this ever happened to anyone??? Please provide any help if you can its all appreciated!!!
Click to expand...
Click to collapse
Be sure to turn of the phone completly by holding the power button untill it starts to reboot. You will see the lg logo for a short while. After that do the volume down + power button. When you see the lg logo let go and press (and hold) volume down and power button again. Now you should be prompt to press the power button three times to reset the phone. This will take you to the recovery and let you restor your backup if you have made one.
Hope this will help you.
I ran into this same problem not too long ago. The best way to get your phone back working is trying to get into download mode and reflashing pure stock.
Just hold down the power button, even when it tries to boot up. Keep holding after the second vibration where it tries to boot up again. Then, if the screen stays black, your phone is fully off.
Then follow the instructions on here http://forum.xda-developers.com/showthread.php?t=2432476
I had the exact problem and I installed LGMobile Support Tool. It will flash stock recovery + stock system. Once the program complete you'll need to hold the volume down + power button. When you see the lg logo let go and press (and hold) volume down and power button again. Now you should be prompt to press the power button three times to reset the phone. Then will start up CWM recovery and will return you to stock.
Fredrik said:
Be sure to turn of the phone completly by holding the power button untill it starts to reboot. You will see the lg logo for a short while. After that do the volume down + power button. When you see the lg logo let go and press (and hold) volume down and power button again. Now you should be prompt to press the power button three times to reset the phone. This will take you to the recovery and let you restor your backup if you have made one.
Hope this will help you.
Click to expand...
Click to collapse
WOW thanks so much this worked, i just restored my backup! Now its back to normal, still dont know why the aeon v3 rom didnt work...as soon as i flash it..my phone bricks...
Fredrik said:
Be sure to turn of the phone completly by holding the power button untill it starts to reboot. You will see the lg logo for a short while. After that do the volume down + power button. When you see the lg logo let go and press (and hold) volume down and power button again. Now you should be prompt to press the power button three times to reset the phone. This will take you to the recovery and let you restor your backup if you have made one.
Hope this will help you.
Click to expand...
Click to collapse
Wait so i did this and now my phone has only 11gb or storage compared to 19 i had before, why is that? i saw that some people that used the lg launcher to install the recovery had this same problem.
alex4o said:
I had the exact problem and I installed LGMobile Support Tool. It will flash stock recovery + stock system. Once the program complete you'll need to hold the volume down + power button. When you see the lg logo let go and press (and hold) volume down and power button again. Now you should be prompt to press the power button three times to reset the phone. Then will start up CWM recovery and will return you to stock.
Click to expand...
Click to collapse
Hmm i did the button procedure, and took me to twrp i installed recovery but now it says i only have 11gb of internal storage, compared to 19 i had before. I saw that people who used the lg launcher to install recovery to their phone in download mode had the same issue. Have you expereinced this? Does it really mean i only have 11gb? Mine was the 32gb version
fromc2m said:
Hmm i did the button procedure, and took me to twrp i installed recovery but now it says i only have 11gb of internal storage, compared to 19 i had before. I saw that people who used the lg launcher to install recovery to their phone in download mode had the same issue. Have you expereinced this? Does it really mean i only have 11gb? Mine was the 32gb version
Click to expand...
Click to collapse
Nevermind figured it out simple fix haha
fromc2m said:
Nevermind figured it out simple fix haha
Click to expand...
Click to collapse
Which version of the G2 do you have?
Sent from my SGH-I337 using XDA Premium 4 mobile app
doktor buknasty said:
Which version of the G2 do you have?
Sent from my SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The att one
fromc2m said:
The att one
Click to expand...
Click to collapse
Most likely your phone has the D80010o firmware, downgrade to D80010d and you shouldn't have that issue you've described in the OP.
When downgrading, follow the instructions from this thread: http://forum.xda-developers.com/showthread.php?t=2432476
Sent from my SGH-I337 using XDA Premium 4 mobile app
doktor buknasty said:
Most likely your phone has the D80010o firmware, downgrade to D80010d and you shouldn't have that issue you've described in the OP.
When downgrading, follow the instructions from this thread: http://forum.xda-developers.com/showthread.php?t=2432476
Sent from my SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Oh ok alright I guess that makes sense I'll check it out
Sent from my LG-D800 using xda app-developers app

I think I hard bricked my 727

I've had my US model 727 Pro 3 for a month or so, and all was pretty good. I got the bootloader unlocked, rooted it, but was having trouble with the filesystem remaining read only, so I couldn't make build.prop edits and xposed showed that it was running, but the modules weren't doing anything. So, I finally figured I'd start over from scratch, wiped everything using the AIO toolkit, and flashed TWRP again. Now my phone won't boot up at all. No vibrations, nothing but a black screen whether I try holding just the power button, power plus volume up, down, or both up and down. Any suggestions, or am I just SOL?
Sent from my SM-G920F using Tapatalk
hedphurst said:
I've had my US model 727 Pro 3 for a month or so, and all was pretty good. I got the bootloader unlocked, rooted it, but was having trouble with the filesystem remaining read only, so I couldn't make build.prop edits and xposed showed that it was running, but the modules weren't doing anything. So, I finally figured I'd start over from scratch, wiped everything using the AIO toolkit, and flashed TWRP again. Now my phone won't boot up at all. No vibrations, nothing but a black screen whether I try holding just the power button, power plus volume up, down, or both up and down. Any suggestions, or am I just SOL?
Click to expand...
Click to collapse
Have you tried adb? I'm assuming you have. That's why I don't trust the toolkit I prefer to manually flash things.
HewettBR said:
Have you tried adb? I'm assuming you have. That's why I don't trust the toolkit I prefer to manually flash things.
Click to expand...
Click to collapse
I used adb/fastboot to manually flash TWRP, then the device went dead when I tried to reboot from fastboot into TWRP. I can't get it to power on at all now. I tried following steps I found in a thread on fixing a hard brick with the Qualcomm QIF tool, and it seemed to recognize the phone, but still didn't get it to boot.
Sent from my SM-G920F using Tapatalk
Did it run out of power? Try charging it?
HewettBR said:
Have you tried adb? I'm assuming you have. That's why I don't trust the toolkit I prefer to manually flash things.
Click to expand...
Click to collapse
Sometimes mine gets in a mode where I have to hold down the power button for a real long time (45 seconds or so). Give it a try.
Did you flash the correct twrp?
Tikerz said:
Did it run out of power? Try charging it?
Click to expand...
Click to collapse
It was fully charged when this started, and when I plug it in now, there's no LED indicator or on-screen battery display to show that it's charging.
zoid_99 said:
Sometimes mine gets in a mode where I have to hold down the power button for a real long time (45 seconds or so). Give it a try.
Click to expand...
Click to collapse
I've tried holding it for a long time (haven't timed it, but I think for around a minute). I'll try even longer and see what happens.
PeaKay.18 said:
Did you flash the correct twrp?
Click to expand...
Click to collapse
Yep. Same version that had worked for me previously. I assume that if it was just a bad flash, that I'd be able to get into fastboot mode, but that's not working, either.
Do you get any qualcom diagnostics port when connected to computer?
If you hold power and volume down you can't get into fastboot?
Sent from my LEX727 using Tapatalk
hold the power for 50 seconds
Presterin said:
Do you get any qualcom diagnostics port when connected to computer?
Click to expand...
Click to collapse
I was able to connect to it via the Qualcomm software, but wasn't able to get it to power up after flashing the "hard brick fix" files I found in a Qualcomm brick fix post. I may try this again a bit more meticulously before trying to send the device back.
Sent from my SM-G920F using Tapatalk
Tikerz said:
If you hold power and volume down you can't get into fastboot?
Sent from my LEX727 using Tapatalk
Click to expand...
Click to collapse
Nope. No response whatever from any combination of the physical buttons, no matter how long they're held down.
Sent from my SM-G920F using Tapatalk
qingcai said:
hold the power for 50 seconds
Click to expand...
Click to collapse
Tried that. Tried holding down power for over a minute, tried holding power + volume down for a minute, tried power + volume up for a minute, even tried holding all three down for at least 30 seconds. Nothing. The only indication I get that the device isn't completely fried is when I plug it into the myth desktop while running the Qualcomm diagnostic software, but I can't get it to boot up with that program, either.
Sent from my SM-G920F using Tapatalk
hedphurst said:
I was able to connect to it via the Qualcomm software, but wasn't able to get it to power up after flashing the "hard brick fix" files I found in a Qualcomm brick fix post. I may try this again a bit more meticulously before trying to send the device back.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
What files did you use? I think we don't have service rom for this device.
I have the same issue. My Le Pro 3 died using Open Camera, taking pictures. It does not power on, does not respond to anything, no key combinations work, no charging progress, nothing, looks dead.
rubiohiguey said:
I have the same issue. My Le Pro 3 died using Open Camera, taking pictures. It does not power on, does not respond to anything, no key combinations work, no charging progress, nothing, looks dead.
Click to expand...
Click to collapse
me too
kultigin said:
me too
Click to expand...
Click to collapse
Were you using the camera or other app? What happened in your case?
My case is described here:
https://forum.xda-developers.com/le-pro3/help/camera-bricked-le-pro-3-t3528555
rubiohiguey said:
Were you using the camera or other app? What happened in your case?
My case is described here:
https://forum.xda-developers.com/le-pro3/help/camera-bricked-le-pro-3-t3528555
Click to expand...
Click to collapse
two cases of open camera causing hard brick. may be the flash is causing sudden surge /spike.

HELP! Blue light blinking phone unresponsive

i have tried to s8 port rom, in twrp did a full wipe and formated data, followed the instructiuons in aroma installer, installed the rom, it reeboted a few times but now my device is stuck with black screen and led sensor blinking blue, device is unresponsive, tried holding down volume down + volume up + power + home buttons together but nothing helps device wont turn off or reebot it is just stuck with blue led flashing and a black screen. what do i do please help!
cross_312 said:
i have tried to s8 port rom, in twrp did a full wipe and formated data, followed the instructiuons in aroma installer, installed the rom, it reeboted a few times but now my device is stuck with black screen and led sensor blinking blue, device is unresponsive, tried holding down volume down + volume up + power + home buttons together but nothing helps device wont turn off or reebot it is just stuck with blue led flashing and a black screen. what do i do please help!
Click to expand...
Click to collapse
Hold pwr + vol down together for 5 sec or more.
After phone off, go into recovery mode. Clear cache / dav. Reboot. Btw, better if you go directly to that rom thread for help
mashardpro said:
Hold pwr + vol down together for 5 sec or more.
After phone off, go into recovery mode. Clear cache / dav. Reboot. Btw, better if you go directly to that rom thread for help
Click to expand...
Click to collapse
I have tried to hold power+ volume down but nothing happens. Screen is still black with blue light blinking....
What do I have to do ?
cross_312 said:
I have tried to hold power+ volume down but nothing happens. Screen is still black with blue light blinking....
What do I have to do ?
Click to expand...
Click to collapse
Then wait for battery to drain and let it shut down itself
Sent from my SM-G930F using Tapatalk
takerhbk said:
Then wait for battery to drain and let it shut down itself
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
The battery was almost full. How long will it take to drain ?
cross_312 said:
The battery was almost full. How long will it take to drain ?
Click to expand...
Click to collapse
A lot of time then.
Sent from my SM-G930F using Tapatalk
takerhbk said:
A lot of time then.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
a day? a week?
cross_312 said:
a day? a week?
Click to expand...
Click to collapse
with no load being drawn in stand-by mode at least 4-5 days.
Did you try smart switch\s emergency initialization feature that might restore your phone. It seems to by-pass alot of issues in restoring the phone.
cross_312 said:
a day? a week?
Click to expand...
Click to collapse
Can't say. If it is stuck on some process which may drain it faster. I would say try everything you can in the meantime. Just don't charge it.
Sent from my SM-G930F using Tapatalk
@cross_312
This happened due to a bad kernel or a non coresponding flash of the kernel.
Like @mashardpro said earlier, press home+power+volume down untill the phone goes to download mode.
It may take more than 10 seconds.
After you enter in download mode press volume up so the phone will restart and immediately press home+power+volume up to enter recovery.
Wipe dalvik and cache and flash another kernel corresponding to your device and rom

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