Switching carriers - X Style (Pure) Q&A, Help & Troubleshooting

so I bought my phone directly from Motorola and ordered a sprint sim as that's my carrier. Usually I have no issues with Sprint except when I go to our beach place then I have zero coverage and no wifi. So I decided I wanted to grab a prepaid sim from T-Mobile. Well when i enter in my ime it says my phone is not compatible. Am I missing something? I thought this phone was unlocked??? Or when I purchased it for sprint did Motorola lock it to that carrier??

Your phone is compatible. MXPE works on all the big carriers that I have seen. Inserting a sim does not lock an unlocked phone. Most likely, just calling T-Mobile will get you resolved.
Sent from my awesome phone!

Related

[Q] LG-LS980

I just got my hands on one, great phone, best I've ever had.
I got offered a job out of the country and will probably be moving to Brazil soon, did anyone have any luck unlocking this phone yet? I know the phone is both GSM and CDMA, and it also has a SIM card slot, I haven't tried just putting another SIM card on it yet. It might be a little too soon since I think the sprint variant just came out, but thought I'd ask.
Thank you
Don't worry, it is already unlocked for any gsm carrier. I use it in Asia with local sim card without any problems.
Melodycd said:
Don't worry, it is already unlocked for any gsm carrier. I use it in Asia with local sim card without any problems.
Click to expand...
Click to collapse
Apologies for digging this back up, but I have just arrived in Brazil, what setting did you use for it to recognize the SIM card? I put it in and it definitely does not ask me for a SIM unlock code, and sprints manual for it says that it isn't SIM locked. Again, apologies, it's just that the G2 is just sitting here for now.
Edit: Ah I just realized you have the Verizon variant of the phone, mine is the Sprint one The Verizon is indeed unlocked out of the box. I'd like to know about the Sprint one.
Also have a sprint ls980 and is locked
Call sprint to unlock it for you over the phone?
Last year I called sprint first before international travel, then I was given some instructions (thanks the representative) to open the service menu in the phone (moto photon) and made some changes to it.
After landed in China I bought a sim card and got the phone up to a GSM network. It took me some more time to find out and set APN settings correctly to enable data connection. Store guys there were smart looking but seemed not familiar with adopting sprint phones.
Later I even spared some time to download local CDMA radio firmware and flashed it to the phone, and finally was able to use the phone on CDMA network there. I had to flash the photon back to sprint radio once landed in LA.
Hathoid said:
Apologies for digging this back up, but I have just arrived in Brazil, what setting did you use for it to recognize the SIM card? I put it in and it definitely does not ask me for a SIM unlock code, and sprints manual for it says that it isn't SIM locked. Again, apologies, it's just that the G2 is just sitting here for now.
Edit: Ah I just realized you have the Verizon variant of the phone, mine is the Sprint one The Verizon is indeed unlocked out of the box. I'd like to know about the Sprint one.
Click to expand...
Click to collapse
harmonyxda said:
Call sprint to unlock it for you over the phone?
Last year I called sprint first before international travel, then I was given some instructions (thanks the representative) to open the service menu in the phone (moto photon) and made some changes to it.
After landed in China I bought a sim card and got the phone up to a GSM network. It took me some more time to find out and set APN settings correctly to enable data connection. Store guys there were smart looking but seemed not familiar with adopting sprint phones.
Later I even spared some time to download local CDMA radio firmware and flashed it to the phone, and finally was able to use the phone on CDMA network there. I had to flash the photon back to sprint radio once landed in LA.
Click to expand...
Click to collapse
Unfortunately I'm not a sprint customer, I was given this as a gift by someone who didn't know about the whole carrier locking dilemma. Most of the other GSM-able sprint phones have been unlocked by users also, and on the other hand, on new phones, it takes sprint quite some time to figure out how to unlock it themselves, at least from what I've been reading.
Hathoid said:
Unfortunately I'm not a sprint customer, I was given this as a gift by someone who didn't know about the whole carrier locking dilemma. Most of the other GSM-able sprint phones have been unlocked by users also, and on the other hand, on new phones, it takes sprint quite some time to figure out how to unlock it themselves, at least from what I've been reading.
Click to expand...
Click to collapse
There are some 'SIM unlock' LG G2 posts like this:
http://forum.xda-developers.com/showthread.php?t=2455956
I never tried/tested it tough.
harmonyxda said:
There are some 'SIM unlock' LG G2 posts like this:
http://forum.xda-developers.com/showthread.php?t=2455956
I never tried/tested it tough.
Click to expand...
Click to collapse
These unfortunately don't work as with sprint there isn't an unlock code to even put in when you put another SIM card on the phone.
Dammit! I've ordered few LG G2 Sprint, for use with GSM services overseas, but now I see that I'm in trouble cause of that Sprint's lock!!
Is there any solution???
Ramonsterator said:
Dammit! I've ordered few LG G2 Sprint, for use with GSM services overseas, but now I see that I'm in trouble cause of that Sprint's lock!!
Is there any solution???
Click to expand...
Click to collapse
As of now I don't think there is a solution, I have not heard of anyone who's actually gotten it unlocked yet, not even from sprint, I think we'll have to wait a while before we see any unlocking business.

Is Verizon S5 unlocked? Can it be used on T-Mobile?

Hey guys. Is the Verizon S5 CDMA + GSM?
Is it factory unlocked?
Can it be used on T-mobile with everything working correctly (LTE/4G)?
Thanks
nthydro said:
Hey guys. Is the Verizon S5 CDMA + GSM?
Is it factory unlocked?
Can it be used on T-mobile with everything working correctly (LTE/4G)?
Thanks
Click to expand...
Click to collapse
I don't know the answer to your question but I can confirm that the Galaxy S5 that I received from TMobile was in fact LOCKED.
I called the support # and was told that I had to have service and use it for 40 days before it could be unlocked.
I PAID THE FULL PRICE ($720 with tax)!!!
I asked to speak with a supervisor -- after 10 minutes on hold -- no change.
I told the store that I was going to bring it back because I didn't pay $700 for a locked phone. Everyone has been nice but it's locked for policy issues and not for technical reasons. I flew to Canada when I bought my iPhone4.
And, AT&T is worse -- one guy told me 3 months and tech support said it had to be active for 6 months.
>> So, my AT&T sim card is not working in my SM-G900T model.
It is GSM/LTE unlocked (as are all Verizon LTE devices), but I'm pretty sure it doesn't have T-Mobile's LTE bands (or at the very least it doesn't have all of their bands).
From what I have been reading, on a Verizon phone, calls and data using GSM and WCDMA bands would work. But LTE bands are Verizon specific hence would not work.
Tl; Dr Voice /data using GSM/WCDMA. No LTE.
Sent from my Nexus 4 using Tapatalk
---------- Post added at 07:30 AM ---------- Previous post was at 07:26 AM ----------
alex_tytn said:
I don't know the answer to your question but I can confirm that the Galaxy S5 that I received from TMobile was in fact LOCKED.
I called the support # and was told that I had to have service and use it for 40 days before it could be unlocked.
I PAID THE FULL PRICE ($720 with tax)!!!
I asked to speak with a supervisor -- after 10 minutes on hold -- no change.
I told the store that I was going to bring it back because I didn't pay $700 for a locked phone. Everyone has been nice but it's locked for policy issues and not for technical reasons. I flew to Canada when I bought my iPhone4.
And, AT&T is worse -- one guy told me 3 months and tech support said it had to be active for 6 months.
>> So, my AT&T sim card is not working in my SM-G900T model.
Click to expand...
Click to collapse
Does this mean, once unlocked, T-Mobile and AT&T versions would work on each other's networks including LTE?
I also noticed that with S5, there aren't GSM carrier specific versions. Meaning they are going IPhone route with making all GSM phones enabled that for that country's LTE bands. Is that right reading?
Sent from my Nexus 4 using Tapatalk
it is unlocked
I am using the verizon s5 on tmobile. It is unlocked and can be used on tmobile LTE. However there are only set modes. LTE/CDMA GSM/UMTS AND GLOBAL. Which means you can't use lte and gsm at the same time (no lte data and voice calls). I usually keep it on gsm, and when I need speedy data I switch it to lte.
alex_tytn said:
I don't know the answer to your question but I can confirm that the Galaxy S5 that I received from TMobile was in fact LOCKED.
I called the support # and was told that I had to have service and use it for 40 days before it could be unlocked.
I PAID THE FULL PRICE ($720 with tax)!!!
I asked to speak with a supervisor -- after 10 minutes on hold -- no change.
I told the store that I was going to bring it back because I didn't pay $700 for a locked phone. Everyone has been nice but it's locked for policy issues and not for technical reasons. I flew to Canada when I bought my iPhone4.
And, AT&T is worse -- one guy told me 3 months and tech support said it had to be active for 6 months.
>> So, my AT&T sim card is not working in my SM-G900T model.
Click to expand...
Click to collapse
T-Mobile isn't locked.
Sent from my SM-G900T
drworsley said:
I am using the verizon s5 on tmobile. It is unlocked and can be used on tmobile LTE. However there are only set modes. LTE/CDMA GSM/UMTS AND GLOBAL. Which means you can't use lte and gsm at the same time (no lte data and voice calls). I usually keep it on gsm, and when I need speedy data I switch it to lte.
Click to expand...
Click to collapse
How? If you put a TMobile SIM in the phone, or any other foreign SIM, it boots but receives no service. This is in line with almost all other Verizon branded phones (excluding Apple) -- where the phone works (unlocked) outside the US, but won't roam to ATT/TMo in the US.
Pictures please. For the record, my S5 doesn't register on a network with a TMobile or Australian SIM. The Australian SIM in a Nexus 5 roams to TMobile.
-- Dan
Cpudan80 said:
How? If you put a TMobile SIM in the phone, or any other foreign SIM, it boots but receives no service. This is in line with almost all other Verizon branded phones (excluding Apple) -- where the phone works (unlocked) outside the US, but won't roam to ATT/TMo in the US.
Pictures please. For the record, my S5 doesn't register on a network with a TMobile or Australian SIM. The Australian SIM in a Nexus 5 roams to TMobile.
-- Dan
Click to expand...
Click to collapse
This was probably true about a year ago but the recent releases from Verizon, e.g. iPhone 5/5s and galaxy s4 has been fully unlocked world phones. I'm sure there are a few other phones... I think lg g2? I'm not exactly sure. But I have personally stuck my sim(T-Mobile) into my friend's Verizon phones (s4 and iPhone 5s) and they work right away after a reboot. Only problem might be an edit in APN for data and mms. Just sharing my experience, you should check out your phones again.
Teo032 said:
This was probably true about a year ago but the recent releases from Verizon, e.g. iPhone 5/5s and galaxy s4 has been fully unlocked world phones. I'm sure there are a few other phones... I think lg g2? I'm not exactly sure. But I have personally stuck my sim(T-Mobile) into my friend's Verizon phones (s4 and iPhone 5s) and they work right away after a reboot. Only problem might be an edit in APN for data and mms. Just sharing my experience, you should check out your phones again.
Click to expand...
Click to collapse
Not trying to be a jerk, but unless you tried this process in the actual phone in question, then you don't really know if it works. The phone DOES NOT just magically work on TMobile if you put a SIM in, you receive NO service. Now, I didn't go mess around with APNs -- typically those are only for MMS/Data. This is also true for several other phones:
Razr HD / Maxx HD
Galaxy S3
In the past, when the phones were SIM locked, a foreign SIM would prompt for an unlock code before the phone even booted into "normal" Android. That's not the case here -- because the phone is not SIM locked -- but I do believe it is network locked to VZW only when in the US.
For the record, I did try this in my S5. I will be going to Australia next week and will try a Telstra (or perhaps Optus) SIM over there to see what happens.
-- Dan
Cpudan80 said:
Not trying to be a jerk, but unless you tried this process in the actual phone in question, then you don't really know if it works. The phone DOES NOT just magically work on TMobile if you put a SIM in, you receive NO service. Now, I didn't go mess around with APNs -- typically those are only for MMS/Data. This is also true for several other phones:
Razr HD / Maxx HD
Galaxy S3
In the past, when the phones were SIM locked, a foreign SIM would prompt for an unlock code before the phone even booted into "normal" Android. That's not the case here -- because the phone is not SIM locked -- but I do believe it is network locked to VZW only when in the US.
For the record, I did try this in my S5. I will be going to Australia next week and will try a Telstra (or perhaps Optus) SIM over there to see what happens.
-- Dan
Click to expand...
Click to collapse
Yes, I haven't tried it on the s5, but I was pointing out fact that it does work on recent releases which someone confirmed worked on s5 by just plugging it in. I'm also correcting your statement " This is in line with almost all other Verizon branded phones (excluding Apple) -- where the phone works (unlocked) outside the US, but won't roam to ATT/TMo in the US." because Verizon apple does work in the US on T-Mobile and AT&T beginning from iPhone 5. I believe the 4s was still carrier locked.
I was a wireless agent not to long ago, so I know how these things work, not that it magically just works... I'm just sharing you how some recent releases from Verizon has been world unlocked and a few others have mentioned that they just plugged it in and it worked. So good luck and have fun in Australia.
Teo032 said:
Yes, I haven't tried it on the s5, but I was pointing out fact that it does work on recent releases which someone confirmed worked on s5 by just plugging it in. I'm also correcting your statement " This is in line with almost all other Verizon branded phones (excluding Apple) -- where the phone works (unlocked) outside the US, but won't roam to ATT/TMo in the US." because Verizon apple does work in the US on T-Mobile and AT&T beginning from iPhone 5. I believe the 4s was still carrier locked.
I was a wireless agent not to long ago, so I know how these things work, not that it magically just works... I'm just sharing you how some recent releases from Verizon has been world unlocked and a few others have mentioned that they just plugged it in and it worked. So good luck and have fun in Australia.
Click to expand...
Click to collapse
OK Thanks.
It is odd that the apple phones -- and some of the Android phones -- are totally unlocked so that you can use them on ATT/TMobile in the US -- but some (like the S5, apparently) are not. I still am interested to know how some of the other users in this thread got their S5s working on TMobile...
Why would anyone want to buy a Verizon GS5 and use it on T-Mobile? The bootloader is locked and there is currently no unlock method available.
Would you like to exchange?
Would you like to exchange your verizon s5 with my tmobile s5?
i wanted to use it for verizon but the phone is locked to tmobile and at&t.
It would be ideol if i can find someone to exchange it with someone who has a verizon s5 and is looking for tmobile or at&t s5.
thanks,
sy3dal29 said:
Would you like to exchange your verizon s5 with my tmobile s5?
i wanted to use it for verizon but the phone is locked to tmobile and at&t.
It would be ideol if i can find someone to exchange it with someone who has a verizon s5 and is looking for tmobile or at&t s5.
thanks,
Click to expand...
Click to collapse
You could check out Swappa. There may be some people that are interested.
nthydro said:
Hey guys. Is the Verizon S5 CDMA + GSM?
Is it factory unlocked?
Can it be used on T-mobile with everything working correctly (LTE/4G)?
Thanks
Click to expand...
Click to collapse
I can confirm the Verizon GS5 is compatible with T-Mobiles LTE network I'm using one now with LTE all you have to do is go to settings mobile network and switch to Global mode some times you'll have to toggle LTE then back to global to get LTE to kick in.
I am able to successfully use my VZ Galaxy Note 3 and my wife uses her VZ Galaxy S5, both devices on T-mobile Edge, HSPA, HSPA+ (21mbps), and LTE (band 4) frequencies. These devices unfortunately will not do DC-HSPA+ (42mbps), but that's not a big deal for us because LTE coverage is good where we live. We have no issues with making voice calls, or sending SMS/MMS, and don't have to switch APN's or toggle between Global Mode or GSM/UMTS mode. We leave them on Global Mode with the correct APN settings.
Here's the guide I followed for both (with correct APN settings screenshots to accommodate for MMS on page 4 or 5 i believe):
http://forum.xda-developers.com/showthread.php?t=2582747
..
How
drworsley said:
I am using the verizon s5 on tmobile. It is unlocked and can be used on tmobile LTE. However there are only set modes. LTE/CDMA GSM/UMTS AND GLOBAL. Which means you can't use lte and gsm at the same time (no lte data and voice calls). I usually keep it on gsm, and when I need speedy data I switch it to lte.
Click to expand...
Click to collapse
How did you unlock the Verizon S5? BTW theres a bounty on doing so.
..
This is all new info to me. I have an AT&T galaxy S5 that I want to use on Verizon. Is it possible or do I need to trade for a Verizon-specific model?

Sim lock questions?

I planed on going to bestbuy tomorrow and picking up the edge for AT&T since I'm on AT&T already but I've read a few forums saying that all US carrier versions of the phone come factory unlocked and then locks to what ever carrier's network sim you put in it on first boot. My roommate has T-Mobile and also plans on getting one but has no use for root, twrp, etc. My question is if I get the at&t variant and he gets the T-Mobile one, if we don't boot them with included Sims but with each other's instead will the T-Mobile variant lock to at&t and vice versa? We are both financing devices also if that makes any difference.

Possible to sim unlock out of contract ?

have a verizon s5 id like to use on tmobile . the contract just ran out and there is no outstanding debt on the contract or device.
I believe that the Verizon S5 is SIM unlocked. I just went through the same thing when I switched from Verizon to AT&T with my phone. I found out the SIM is unlocked but the bootloader is not. When I tried to unlock the bootloader through Verizon, it definitely was like pulling teeth and I finally gave up because I didn't have the time or patience to deal with them anymore about this. When I tried to explain that I was out of contract, it seems like it fell on deaf ears. They wouldn't say whether there was an unlock key because of warranty issues and they didn't want to be responsible for any damage that might happen to the phone. That was the last straw with me. I've got a much better deal with AT&T and the people at the local AT&T store are very nice and helpful when I have any issues with my phone and system, When I took the phone to the AT&T store, they were able to get it to work with their system. The only minor annoyance that you'll have on the phone is that each time your phone boots up, you'll get a message that tells you that the SIM card is not from Verizon. Other than that, it works fine on AT&T. If I remember right, T-Mobile is a GSM carrier like AT&T. You best bet would be to take the phone to your local T-Mobile store and have them help you out with it.
Cindy

SIM not working for Verizon

Bought a Note 4. Says the phone was for GSM. I was going to use it for T-Mobile. When I got it, the back cover said Verizon on it. I thought it might be a replacement back. Tired my SIM to no avail.
I tried to sell the phone to a Verizon user and they said they couldn't connect it with their SIM either, even after Verizon support.
Does anyone know what steps I can take here so I can fix/sell this phone so I can buy a T-Mobile model? Thanks.

Categories

Resources