Xperia Z5 problems finally sorted - 5th attempt! - Xperia Z5 General

This is absolutely ridiculous! I have replaced the Xperia Z5 four times now the 5th unit I have finally has no issues. I ordered it directly from Sony (luckily not from Amazon as they probably would just kept “repairing” the same unit by resetting it to factory settings and each time it would take me weeks to get my phone back…) That's what it took to finally get the phone without any problems...
The first phone did not have any build quality issues and had absolutely no gaps between the screen and the frame. For a flagship phone, not being able to store my “pocket fluff” between the screen and the frame is absolutely unacceptable so I asked for a replacement.
Second unit did not randomly restart even once! I tried everything and it just would not restart at all. I really wanted to see the LED light blinking red at least once but apparently Sony decided that random restarts are not what the customer wants! Again I asked for a replacement.
Third phone's both speakers were equally loud. I was expecting that the bottom speaker will be noticeably quieter. My left ear is not as good as it used to be (courtesy of Vietcong) so was hoping the sound will be nicely balanced. Unfortunately this was a problem for me because you cannot adjust the L/R speaker balance in YouTube app so every time I watched videos the sound was much quieter on the left side of the phone. It was very annoying so again I asked for the phone to be replaced.
At this point you probably wonder why I didn’t give up and go for a different brand. Well, I just really like the Omni balance design and you can easily call me a Sony fanboy as almost all of my electronics are Sony. It did however make me consider switching camps but ultimately I decided to give them another chance.
Fourth phone I really hoped will have all these amazing features people here are talking about. And it did!! Unfortunately the heating element did not work properly and I was able to record the 1080p 60fps and 4K videos for longer than 3 minutes in room temperature (UK room temperature not Bangkok room temperature). I even managed to record 4K video for 15 minutes once! Who on earth would need such long videos! On top of that I was really hoping to use it as a hand warmer in the winter but since the heating element did not work properly I was unable to. In addition, when playing demanding games the phone would not shut itself off after 5+ minutes and because of that I almost got addicted to Candy Crush Saga. I thought that I’m now so close to getting a perfect unit I have to try for the last time…
And it finally happened!!!! The fifth phone I got is perfect and it finally has all these amazing features mentioned in this forum! It has a nice gaps to store my pocket fluff, the speakers are amazingly unbalanced, it does randomly restarts itself to make my life more unpredictable and it warms up nicely when making videos or playing games to the point when it shuts itself off.
And now the cherry on the cake…are you ready for it????!!!
All previous four phones were missing Sony’s amazing built in filter giving this cool effect of blurring the left side of the photos!!! Yes!!! You read it right!!! I finally have the Z5 that does have a proper “left-hand-side-photo-blur” (“LHSPB”) effect built in!!!! Now I can finally uninstall Instagram as this is the only filter I will ever use!!
Anyway, apologies for the long post but I just wanted to share my happiness and thank Sony for amazing customer service and all the fun I had replacing all these phones
P.S. Here’s the link to the photos I took to prove that I have the phone with the LHSPB filter that’s working properly!!
goo.gl/WGbQjS

Seems like you are plagued by bad luck bre.

Happy for you for finding a suitable and perfect device which meet all commercial announcement.
From my side I did not succeed yet to have a phone with all elements working as they should be.
I currently am waiting for a 12th replacement... I am staying with this brand as a lot of people are satified with (and also becuse I am coming from the perfect XZ).
Nevertheless, Sonny has to take care about their manufacturing quality issue as from my point of view it is becoming unacceptable...
I will post later on if the 14th device is the good one...
Finger crossed...
For the story, I have encountered :
- Left hand blur issue (x3)
- Screen Issue (white spot on different areas) (x2)
- Camera Button issue (focussing but not shooting)
- Unglued back glass
- Bad speaker (x2)
- Jack hole not working
- Heating issue while recording
- Soft brick or HW brick after MM Update

@chrisftlse, that's a real dedication to sticking with Sony I'd probably do the same and people like us are probably part of the problem. If people just stopped buying Sony phones after experiencing problems they would have to do something in the end.
I also experienced smaller issues which I didn't mention earlier:
1. Rattling vibration module;
2. Uneven and sticking out sim card flap;
3. Bluetooth skipping after MM update (surprisingly the phone I have now seems to be OK);
4. Shutter button not working properly; and
5. Camera focus problems (in 2 out of 5 units I had);
I hope this time you'll finally get the proper phone that's in usable condition. Fingers crossed!
Sent from Tapatalk

Thanks for your encouragements,
I will keep you posted as soon as I receive my New Device

@ OP.. lol. Really enjoyed reading your post. Hillarious (excellent sense of humour) as it is but I do feel for you as I've myself been that route! Anyway, good luck and enjoy your phone with "LHSPB filter".. lol!

Sensination said:
@chrisftlse, that's a real dedication to sticking with Sony I'd probably do the same and people like us are probably part of the problem. If people just stopped buying Sony phones after experiencing problems they would have to do something in the end.
I also experienced smaller issues which I didn't mention earlier:
1. Rattling vibration module;
2. Uneven and sticking out sim card flap;
3. Bluetooth skipping after MM update (surprisingly the phone I have now seems to be OK);
4. Shutter button not working properly; and
5. Camera focus problems (in 2 out of 5 units I had);
I hope this time you'll finally get the proper phone that's in usable condition. Fingers crossed!
Sent from Tapatalk
Click to expand...
Click to collapse
What's the revision number of your last z5, on the box. Thanks
Sent from my E6653 using Tapatalk

Sensination said:
...
All previous four phones were missing Sony’s amazing built in filter giving this cool effect of blurring the left side of the photos!!! Yes!!! You read it right!!! I finally have the Z5 that does have a proper “left-hand-side-photo-blur” (“LHSPB”) effect built in!!!! Now I can finally uninstall Instagram as this is the only filter I will ever use!!
Anyway, apologies for the long post but I just wanted to share my happiness and thank Sony for amazing customer service and all the fun I had replacing all these phones
P.S. Here’s the link to the photos I took to prove that I have the phone with the LHSPB filter that’s working properly!!
goo.gl/WGbQjS
Click to expand...
Click to collapse
Could you post a picture taken with the new device, the one that has no blur?
---------- Post added at 07:57 PM ---------- Previous post was at 07:56 PM ----------
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chrisftlse said:
Happy for you for finding a suitable and perfect device which meet all commercial announcement.
From my side I did not succeed yet to have a phone with all elements working as they should be.
I currently am waiting for a 12th replacement... I am staying with this brand as a lot of people are satified with (and also becuse I am coming from the perfect XZ).
Nevertheless, Sonny has to take care about their manufacturing quality issue as from my point of view it is becoming unacceptable...
I will post later on if the 14th device is the good one...
Finger crossed...
For the story, I have encountered :
- Left hand blur issue (x3)
- Screen Issue (white spot on different areas) (x2)
- Camera Button issue (focussing but not shooting)
- Unglued back glass
- Bad speaker (x2)
- Jack hole not working
- Heating issue while recording
- Soft brick or HW brick after MM Update
Click to expand...
Click to collapse
Nobody can be crazy enough to go through 14 replacement units.
I don't believe you

millicent said:
What's the revision number of your last z5, on the box. Thanks
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
Rev 3
Sent from Tapatalk

frankm87 said:
Could you post a picture taken with the new device, the one that has no blur?
---------- Post added at 07:57 PM ---------- Previous post was at 07:56 PM ----------
[/COLOR]
Nobody can be crazy enough to go through 14 replacement units.
I don't believe you
Click to expand...
Click to collapse
I've added a link to the photos at the bottom of my post. If I post it here it will be down scaled.
Sent from Tapatalk

Sensination said:
I've added a link to the photos at the bottom of my post. If I post it here it will be down scaled.
Click to expand...
Click to collapse
This is the bit that I do not understand: are these photos blur-free, or do they exhibit blur?
I can't understand with your first post if these are indeed supposed to be blur free or not.

Nobody can be crazy enough to go through 14 replacement units.
I don't believe you [/QUOTE]
------------------------
Yes I can understand your point of view but I currently am engaged with a provider contract (Orange to name it) and unfortunately they are refusing to either propose me another brand/model either to cancel the contract so I have escalated this to their complaint manager.
BTW, as this XZ5 did not work for me, I do not pay any monthly fee since November last year... small compensation
I am waiting their call and perhaps switch to the XZ5 Premium instead of the normal one as I do not want either to go to another and available brand from their catalog (iPhone, Samsung, Huawei) may be I will decide to switch to the HTC 10 but I really prefer the Sony one

I don't think there is. Previous phones I had were severely affected but unfortunately I don't have any photos. Maybe XDA-Developers community could judge?
Also you can find a long thread here that has many examples of photos blur.
goo.gl/40Q9Mw
Sent from Tapatalk

Sensination said:
I don't think there is. Previous phones I had were severely affected but unfortunately I don't have any photos. Maybe XDA-Developers community could judge?
Also you can find a long thread here that has many examples of photos blur.
goo.gl/40Q9Mw
Sent from Tapatalk
Click to expand...
Click to collapse
Following the link provided in your first post goo.gl/WGbQjS, look at the trees in the top-right areas. And your device probably has slight right hand side blur, I would say.
ALL Z5 devices will exhibit blur. I've been through all the messages in this forum and in the Sony Mobile forum, and there always is blur in the corners. Most people agree here, right? But I go further: there is always a side which is a tiny little bit blurrier than the other. In all cases. The lens is never 100% well centered.
But where you're right is that, in some cases, the blur is just too pronounced. In this case, you see it clearly, and the only solution is to exchange the device.
I don't believe many devices are really bad, and I also don't believe the Revision number makes a difference. I have a Rev 1 device bought last month, and I only have slight blurring on the right side, that, I take, is a side effect of the wide angle lens, more than a manufacturing defect from Sony.
On this forum and on Sony Mobile, you will find here and there a few pictures with blur-prone lighting conditions in the corners which nevertheless are 100% blur free : these are FAKES. The reason is extremely simple: even on the left corners of my pictures, that is, my clear, non-blurry side, there is a tiny bit of blur, that I can see and measure. Meaning all corners are affected to some extent. Meaning it is not possible to get a blur-free picture (corner blur). It's that simple.
chrisftlse said:
Yes I can understand your point of view but I currently am engaged with a provider contract (Orange to name it) and unfortunately they are refusing to either propose me another brand/model either to cancel the contract so I have escalated this to their complaint manager.
BTW, as this XZ5 did not work for me, I do not pay any monthly fee since November last year... small compensation
I am waiting their call and perhaps switch to the XZ5 Premium instead of the normal one as I do not want either to go to another and available brand from their catalog (iPhone, Samsung, Huawei) may be I will decide to switch to the HTC 10 but I really prefer the Sony one
Click to expand...
Click to collapse
I don't believe it is possible to have 14 faulty devices in a row - this is what I meant. In probabilistic law, the chances are incredibly low. Go play and play the lottery, I would say
Well, the Xperia X will be available very shortly. It would be silly to switch to another brand if you like Sony.
It seems the X won't have a very compact version like the Z5 have. Makes me comfortable with my choice of the Z5C. And BTW the Z5P seems affected just as much as the Z5 and Z5C.

@frankm87, I think you're missing a point here a little bit. Nobody is really complaining about the blur and darkness in the corners as this is a normal effect caused by light in the lens called "vignetting" and every camera in the world suffers from it to some extent. The LHSPB problem with Z5 is a completely different thing and shows as a very distinctive and pronounced blur only on the left hand side of the photo which looks a little bit like smudged picture when you move your camera. you can also spot a very pronounced border where the blur ends in most cases and when you turn the phone upside down, the blur will be on the right side. In addition, every camera will have a bit softer focus on the side of the photo but this is different then the smudgy blur in Z5. In my opinion the camera I got does not suffer from the LHSPB issue and all softer focus is either vignetting or normal softer focus in the far edges.
@chrisftlse, One guy in UK had the same issue and actually threatened Sony with lawsuit and Sony agreed to buy him out from his contract and offered compensation. His problem was similar as he kept getting faulty Z5's and network operator refused to exchanged it to a different model as he signed contract for Z5. At least they offer you different models.

Sensination said:
@frankm87, I think you're missing a point here a little bit. Nobody is really complaining about the blur and darkness in the corners as this is a normal effect caused by light in the lens called "vignetting" and every camera in the world suffers from it to some extent. The LHSPB problem with Z5 is a completely different thing and shows as a very distinctive and pronounced blur only on the left hand side of the photo which looks a little bit like smudged picture when you move your camera. you can also spot a very pronounced border where the blur ends in most cases and when you turn the phone upside down, the blur will be on the right side. In addition, every camera will have a bit softer focus on the side of the photo but this is different then the smudgy blur in Z5. In my opinion the camera I got does not suffer from the LHSPB issue and all softer focus is either vignetting or normal softer focus in the far edges.
@chrisftlse, One guy in UK had the same issue and actually threatened Sony with lawsuit and Sony agreed to buy him out from his contract and offered compensation. His problem was similar as he kept getting faulty Z5's and network operator refused to exchanged it to a different model as he signed contract for Z5. At least they offer you different models.
Click to expand...
Click to collapse
Are you talking about CerberusSco? He did keep the phone, and offered it to his son. Proof Sony's phones aren't THAT bad, huh
As for the left hand blur issue, I don't think it is as binary as you say. And none of the pictures I have seen on the forums with the blur issue have a pronounced border where the blur ends.

frankm87 said:
Are you talking about CerberusSco? He did keep the phone, and offered it to his son. Proof Sony's phones aren't THAT bad, huh
As for the left hand blur issue, I don't think it is as binary as you say. And none of the pictures I have seen on the forums with the blur issue have a pronounced border where the blur ends.
Click to expand...
Click to collapse
Yeah, that's the guy I was talking about Never said they're bad, it's just that Sony's quality check process is lacking and they're not exactly the best in terms of customer service I love my Xperia Z5 and I also had Z2 which was a great phone but with its own unique problems. All in all, Sony does make great phones
Yeah, I agree it's not so black and white with the LHSPB. Maybe I wasn't explaining properly but the border is not like sharp line, more like an area where you can start seeing that the blur gets much smaller.
Sent from Tapatalk

frankm87 said:
I don't believe it is possible to have 14 faulty devices in a row - this is what I meant. In probabilistic law, the chances are incredibly low. Go play and play the lottery, I would say
Well, the Xperia X will be available very shortly. It would be silly to switch to another brand if you like Sony.
It seems the X won't have a very compact version like the Z5 have. Makes me comfortable with my choice of the Z5C. And BTW the Z5P seems affected just as much as the Z5 and Z5C.
Click to expand...
Click to collapse
Sounds to me like the store/vendor is providing him with returned phones hopping one of them will stick. 14 faulty ones in a row just is impossible if you buy in a regular store. That or there is something fishy going on with the storytelling here. You know unicorns and magic wands. But I believe he is being played out by the store. Would be interesting to know the serial and revision number from all of the 14 phones.

EQ2000 said:
Sounds to me like the store/vendor is providing him with returned phones hopping one of them will stick. 14 faulty ones in a row just is impossible if you buy in a regular store. That or there is something fishy going on with the storytelling here. You know unicorns and magic wands. But I believe he is being played out by the store. Would be interesting to know the serial and revision number from all of the 14 phones.
Click to expand...
Click to collapse
Hi XZ5 lovers,
Just to update my situation, my carrier finally came back to me with a proposal:
1- Change again the defective XZ5 with a brand new one (new box)
2- Change to any other model
I have selected the 2 option and now running the HTC 10
I am very sad cause I liked this phone so much (despite all encountered issues) but I have decided to turn the Sony's page for now on...
But I did not tell my last word I am purchasing a brand new XZ5 for my wife

chrisftlse said:
Hi XZ5 lovers,
Just to update my situation, my carrier finally came back to me with a proposal:
1- Change again the defective XZ5 with a brand new one (new box)
2- Change to any other model
I have selected the 2 option and now running the HTC 10
I am very sad cause I liked this phone so much (despite all encountered issues) but I have decided to turn the Sony's page for now on...
But I did not tell my last word I am purchasing a brand new XZ5 for my wife
Click to expand...
Click to collapse
So.. You bought a used one and/or had your Z5 exchanged for used ones by the store instead of brand new ones? That explains why you got so many faulty ones one after another. You where getting returned faulty phones as exchange units. So in short this has nothing to do with Sony and all to do with the store playing faul game with you.

Related

Finally, my 4th HD2, a FLAWLESS device !!

As you may have read before, I was really complaining because of the poor voicecall quality, screen alignment with the plastic cover and many other flaws. I have replaced my device twice and got each time a different problem. I decided not to give up...
Today, I got my 4th HD2 and the earpiece problem is GONE!!
The first thing I did was to have a look at the screen. It is perfectly flush/aligned with the cover. It used to be either deeper somewhere at the corners or higher.
The problem with the light sensor doesn't exist anymore and after more than 12 hours of extensive testing, I can say I don't have any problem with machine anymore. Finally a flawless HD2.
One thing I've noticed ( because I'm used to register all my devices the 1st day I buy it ) that the serial number is almost the same as the 1st device having too many problems, the difference is like 372 only and the 4th HD2 is even older than all the previous handsets ( Manufacture date: 2nd of Nov. 2009 )
I believe that this is not a problem with some specific affected batches. IMHO, it is random...
Hope that helped
I didn't follow your previous thread. Do you have a summary on the problems you encountered and may I ask how you proceeded with your reclamation? Was it directly with HTC or through your vendor?
I also notice that my screen isn't perfectly aligned with the cover, it's a bit of gap to the top right, whereas on the top left i don't feel any gap. This doesn't kill me but if there are handsets that are perfectly made, I want one when I'm paying this much money. I also encounter sparkling sounds when talking, specially when using the speaker.
umiss said:
I didn't follow your previous thread. Do you have a summary on the problems you encountered and may I ask how you proceeded with your reclamation? Was it directly with HTC or through your vendor?
I also notice that my screen isn't perfectly aligned with the cover, it's a bit of gap to the top right, whereas on the top left i don't feel any gap. This doesn't kill me but if there are handsets that are perfectly made, I want one when I'm paying this much money. I also encounter sparkling sounds when talking, specially when using the speaker.
Click to expand...
Click to collapse
Actually I was forced to sell the devices because they refused to consider the problems as well known... I lost around 100 Euros but got a good device after all... you know we all like perfectionism
Some of the problems like I mentioned :
-The screen not correctly aligned with the plastic cover
-Crackling and noisy earpiece when making voicecalls
-Very loose hardware keys and buttons. They are not rock solid now but way better
-Light sensor behavior was somehow weird. Doesn't always work, dont ask me why
- Screen jitters like the ones posted on youtube.
you can also have a look here : http://forum.xda-developers.com/showthread.php?t=590425
Cheers
Xeon said:
The first thing I did was to have a look at the screen. It is perfectly flush/aligned with the cover. It used to be either deeper somewhere at the corners or higher.
Click to expand...
Click to collapse
Yes, so as to be perfectly aligned after applying the screen protector. I installed mine two days ago and now the screen is perfectly aligned.
thehawkCB said:
Yes, so as to be perfectly aligned after applying the screen protector. I installed mine two days ago and now the screen is perfectly aligned.
Click to expand...
Click to collapse
It's a glass screen, no protector is required. Most HD2 screens are flush with the rubber/plastic sides - there isn't a recess, I would say the ones that aren't flush are manufacturing defects.
I've had 2 HD2s so far and both have the earpiece issue. The 2nd had what felt like poor fitting keys initially, but over the week I've had the phone they've bedded in nicely and now have perfect feel.
I'm just going to put up with the earpiece quality for now, it's not perfect but I'm sure future ROMs will reduce the volume which should be a good start.
Ah Im glad you finally got one that works for you
Hope you enjoy it
Im loving mine Im not as much as a noob as I was when I first posted a month or so ago, where I got flamed
I think I only have the two following problems:
-The screen not correctly aligned with the plastic cover
-Crackling and noisy earpiece when making voicecalls
The buttons are a bit loose but I didn't even notice that before someone else told me about it.
But I totally agree with you, I'm also a perfectionist, but I doubt I'll make any effort beyond contacting the support and see what happens. Specially the bad sound quality.
Oh well, I'm glad you finally found a nice piece. Take care of it now, don't drop it or scratch it
Ah you managed getting another one
Good luck with it! Treat it carefully
Xeon said:
( Manufacture date: 2nd of Nov. 2009 )
Click to expand...
Click to collapse
How did you get the information about the manufacture date of your device?
It would be really interessting for me to, when my device was builded.
Thank you in advance!
Xeon,
You seem to have gone through quite a few devices so, if you don't mind me asking, does your device have a rattle in the head of the device. I have got replies from quite a few people saying it is normal, but a few also don't have it. It's really starting to annoy me, I thought I'd live with it, but not sure I can now. Shaking the device hardly makes a sound, however, tapping it lightly near the camera gives me a big rattle.
Thanks in advance
My phone has a rattle toward the head area, and upon close examination, it appears to come from the camera at the top ofthe phone.
Since our phone doesn't havevs fixed focus lens, I'm assuming the rattle noise isthe autofocus mechanism.Therefore the noise is perfectly normal in my opinion.
Actually i think you are a bit too paranoic. That's fine, was same with me when I bought it and I think with everyone else. This feeling comes away after 1-2 months of actually using the phone rather than staring at it as at faberge egg from 2cm away everyday to find a scratch or a piece of dustd
p.s. - hardware keys are made that way for a reason and every hd2 has them the same way
NO actually mine doesnt ratltle but I discovered I got a faulty screen with the 4th device... shaking screen/cardio/untyped keys... the screen starts acting weird sometimes. IMO the last device is the worst as the noise problem during phone conversation wasn't solved and the distortion is so much annoying....
**** HTC, I am sorry to say it but nothing more to be expected from a device Made in Taiwan...
That's my last device, mark my words.
Xeon said:
**** HTC, I am sorry to say it but nothing more to be expected from a device Made in Taiwan...
Click to expand...
Click to collapse
You know where the iPhone is made, do you? And besides the iPhone, pretty much every electronic device you're using...
[sarcastic] You're really lucky man! [/sarcastic]
My first HTC HD2 got broken and I've changed it, bought another HTC HD2.
Noticed that its build quality is really excellent compared to my old HD2 (that was one of the first produced), I've only had some weird problems with the touchscreen like yours, but I've solved it pressing it in the four HD2 angles: now the screen is more IN the device housing in the top right angle, but all of my digitizer problems are now solved.
Now my HTC HD2 is perfect.
Try with that.
Ouh, and remember that the noise in conversation can be a ROM problem!
Mine had too, but updating to the newer TMOUS radios I don't have it anymore!
Just software/network problems
And.. don't be paranoic, the PERFECT thing doesn't exist (talking of the rattle..)!
freyberry said:
You know where the iPhone is made, do you? And besides the iPhone, pretty much every electronic device you're using...
Click to expand...
Click to collapse
OK Apple is robbing people and HTC is following.. thank you.
And no.. Nokia is made in Finland and some other European countries including Germany. You can guess that by looking at the serial number that's why you get what you pay for...
Sony low end laptops are made in china but high end ones are made in Japan like the S/Z/T series... You see, you pay for a top notch device that much of money expecting it to be almost fault free. With HTC you never know, it's all about luck.
It makes me laugh reading how many people here got a faulty handset. When someone states a problem experienced with his heaset, the first answer is " seems you got a faulty device"
For god's sake a fault should not affect more than 0.5% of the devices.. but with HTC, it's like a feature; each client gets a different problem with the hardware. I can't tolerate the polls results.. Like the one with Weird touch screen behavior and issues. More than 55% have a buggy screen.. I know that it's not a case study nor a realistic accurate interpretation but it gives you a clear idea about what's going on.
I swear on my mother's life that this device( including all the previous 3 ) has the worst call quality a handset could produce. Believe me everytime I make/get a call I start blaspheming. I burned more than 1000$ on this device but thanks I took the lesson.
I still have my HD which is almost flawless compared to this product but slow as hell.
Don't mention iphone and apple things as I'm not apple fan-boy
Well, reasoning is obviously no strength of yours. Sad.
Xeon said:
I can't tolerate the polls results.. Like the one with Weird touch screen behavior and issues. More than 55% have a buggy screen.. I know that it's not a case study nor a realistic accurate interpretation but it gives you a clear idea about what's going on.
Click to expand...
Click to collapse
55% of people looking for answers to a buggy screen have a buggy screen, , , hold the press!
I'd wager most people in a petrol station have a low fuel problem. hehe
samsamuel said:
55% of people looking for answers to a buggy screen have a buggy screen, , , hold the press!
I'd wager most people in a petrol station have a low fuel problem. hehe
Click to expand...
Click to collapse
This is not a repair center thus not a fuel station, its a poll where anybody looking for applications/tweaks/discussion participates so your " joke" is irrelevant

Motomaker Quality Control Issues

First off let me say I love this phone, I really do but Motomaker has been leaving me a little sad.
So I started off by getting a 16gb model straight from AT&T since I'm not a patient person but after a bit I wanted 32gb so I sold the 16 and made one off contract on Motomaker.
The first Motomaker phone I got had scratches and dents on the screen bezel and it also looked like it had issues with the fusing as some of the plastic seemed to have gotten well into the screen.
I got a replacement and their advanced RMA was great and incredibly fast, however, the second one I got has a different issue. The power button on the new one doesn't seem to be seated right and sits lower than my previous two as well as being harder to press and not giving good tactile feedback..
Looks like I'm going to have to RMA again once I get the money back on my credit card.
Moto X you are amazing but something with the quality control is a bit lacking.
I had similar issues with my first phone. The power button was seated the same way you described, making it very difficult to actually use. The volume rocker was the exact opposite though, the whole button wobbled within the phone's frame, making it feel cheap. I requested a RMA saying that I wanted to swap colors, and only changed my accent color. The buttons on this phone are much more firm/usable.
I hope whatever issues there are down in Texas can get resolved soon. I really like this phone and Motorola to succeed but QA problems will give it a bad rep.
They didn't seem to care when I told them the damage I think if you bother calling they will change it.
i hope they get it right. mine came in with no issues. so they are capable of getting it right the fist time lol. i totally agree that they have issues though, my brother's veizon pre-order led is not near as flush as the one on my phone.
The Rogers ones I've seen (assembled in China) including mine are all flawless.
The one I got (no customization, Verizon) *works* fine but on the front-facing camera, I've noticed the felt ring is not seated correctly and creeping over the lens a little. Although I doubt Moto would give me an rma, it seems like a manufacturing defect.
Sent from my Moto X
scorpion667 said:
The Rogers ones I've seen (assembled in China) including mine are all flawless.
Click to expand...
Click to collapse
They probably hire people with small hands for better precision type work
Elisha said:
They probably hire people with small hands for better precision type work
Click to expand...
Click to collapse
Yap, 10 & 12 year olds have tiny fingers, got to love foxxcon
Sent on my Moto X
I have a t mobile one and noticed it has a small scrape on the bottom back and a few plastic molding issues.
I am actually returning it now since I noticed there's eBay sellers selling black and white xt1058 models that are unbranded for significantly less. Made in China units but I figure I'll save $120 over an american unit and be fine with it. I'm in refarmed area so I don't care about the aws hspa and the non att xt1058 can have unlocked boot loader / no bloatware. Maybe the Chinese have better quality
At least, each time you replace a moto maker device you get a $10 play store credit (unless they fixed that loop hole) and supposedly the return process is easy and if you can float the $650 hold you can get it replaced without any down time.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
QA problems? Unfortunately good chance it's because of the union workers down there. While majority are excellent, there are many with "I don't give a crap, union has my back no matter how crappy my work is" attitude.
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
QA problems? Unfortunately good chance it's because of the union workers down there. While majority are excellent, there are many with "I don't give a crap, union has my back no matter how crappy my work is" attitude.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
Maybe not Texas is a right to work state
Sent from my LG-E988 using xda premium
I know what you guys mean with the manufacturing issues. My rear camera literally has a little piece of Texas in it. I noticed when I pulled it out of the box that the lens had a little speck of tan on it. However it won't wipe off, and closer inspection revealed it was on the other side of the lens!
Doesn't seem to affect the pictures at all though, so I doubt I'll get it replaced over that. But I'm sure gonna bring it up if I ever try! :fingers-crossed:
Theron113 said:
I know what you guys mean with the manufacturing issues. My rear camera literally has a little piece of Texas in it. I noticed when I pulled it out of the box that the lens had a little speck of tan on it. However it won't wipe off, and closer inspection revealed it was on the other side of the lens!
Doesn't seem to affect the pictures at all though, so I doubt I'll get it replaced over that. But I'm sure gonna bring it up if I ever try! :fingers-crossed:
Click to expand...
Click to collapse
Same here
XT1060 said:
Same here
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Click to collapse
Mine's not as bad as yours but I have a small speck at the bottom right of the circle. I'm willing to let it go since it's not noticeable except you look close enough and at the right angle under light.
Theron113 said:
I know what you guys mean with the manufacturing issues. My rear camera literally has a little piece of Texas in it. I noticed when I pulled it out of the box that the lens had a little speck of tan on it. However it won't wipe off, and closer inspection revealed it was on the other side of the lens!
Doesn't seem to affect the pictures at all though, so I doubt I'll get it replaced over that. But I'm sure gonna bring it up if I ever try! :fingers-crossed:
Click to expand...
Click to collapse
So, my display is going out...:crying: It will intermittently flash on and off for no reason. The digitizer still works, even when I can't see anything I can still feel it vibrating in my hand. This also pretty much breaks Active Notifications. :crying: And Touchless Control..:crying: And twist-to-camera...:crying:
Needless to say, I have a new one coming from Verizon tomorrow. And I definitely told them about the speck in my camera too. The lady at Verizon had the nerve to ask me if I had a memory card for my phone. I told her that unfortunately the designers at Motorola had taken that option away from me. I hope they at least send me some screen protectors or something for my trouble......because I thought I was doing a good thing supporting the workers in Texas.
UPDATE
My display went the rest of the way out last night. This resulted in a useless paperweight that vibrated occasionally. The worst part of it, is that I couldn't use Motorola Migrate to get my old info! Because the screen wouldn't come on, I couldn't see the QR code to start the wifi transfer. HOWEVER, after much anguish and profanity, I managed to get Moto Migrate to connect WITHOUT THE QR CODE!! I couldn't find this method listed in any literature, but it worked for me, and my non-displaying screen.
1) The old Moto X must have the NFC on! That is the key to this. Thankfully, I had NFC on prior to my screen breaking, so I didn't have to blindly try and toggle it on. Also turn it on for the new Moto X
2) If you're like me, and your screen won't work, then you can't see the Migrate app. Thankfully, you can just use Touchless Control to open it. "Okay, Google Now. Open Migrate" Give it 15 seconds and it should be open.
3) In my case, I had to tell my new phone to accept Migrations, and tell the old phone to send them. Settings in the top right corner, and then a toggle button in the middle of the screen. (I just used my new Moto X to judge the rough placement on my broken one, and it was easy)
4) Finally, touch the backs of the phone together, and tap the screen on the NEW Moto X to use Android Beam which pairs the phones and begins Migration of old info!
Note: I got the pairing backwards the first time, and sent settings from my new phone to my old one. This didn't appear to hurt anything, but that's why I specify you make the new Moto X the receiver.
Sorry for the HUGE update guys, but this is important information. It saved my ass, to mention an enormous headache. So I hope that anybody else trying to pair Motorola Migrate with a broken screen finds this post!! :good:

Sony Xperia Z2 - one week impressions

I have been using the Sony Xperia Z2 for a week now, purchased online from a vendor in Taiwan.
Coming from iPhone 5S for the past 3 months after having used Lumia 920, Xperia S, Iphone 4 - so these impressions are about the Z2 and Android KitKat.
Packaging : this is the Taiwan version packaged with the cradle and headphones. Packaging is simple, on par with previous Xperia phone, soft cardboard feels nice but could be a little better for a Premium phone (I reckon I am a little harsh on this one but feel like a premium phone can use premium packaging).
The phone:
Out of the box Android 4.4.2
Build : 17.1.A.2
TMobile USA (in NYC)
Used the phone with this config and out of the box Sony theme for a week then updated on 4/5. Tried OTA update but it could not find any update, plugged in computer and immediately found 17.1.A.2.55.
I did not notice any difference in responsiveness after update.
Installed Nova Launcher to replace stock Sony (which was really good) because I wanted more options for notifications.
The phone felt a little big in hand but actually feels good after a few days for a 5.2", I have a preference for 4.5" phones for size and coming from an Iphone 5S was definitely a big difference, in hand but also when in my pocket (I always leave my phone in my front pants pocket).
The setup was a breeze, phone is very responsive (better than I remember from my Xperia S). Stock email is pretty good and imported all my MS Exchange contact, emails, calendar very quickly. Despite the over 1000 contacts the phone still responds really well and searches very fast (A big improvement from previous Android which had trouble loading contacts and was updating slowly in background - was on JellyBean at the time on the Xperia S). TMobile data setup for SMS, internet was automatic and works without problem.
Signal is mostly good in NYC and catches LTE - I noticed that I have less "bars" than I have on my iPhone but this is a non-problem as the phone always works fine and receives signal.
I could not get the included Sony Voicemail option to work properly : it worked when setup for 8sec wait before going to voicemail but if I manually refused a call it would still go to the TMobile voicemail. Decided to download the Visual Voicemail app instead and it works great.
Call quality is good but I find the volume to be a little low even at max volume. This is also felt for ringtones and notifications, while I never had problems hearing my iPhone in my pocket I rarely hear the Z2, thank god the vibration is better than iPhone so I rely on it when the phone is in my pocket when in crowed environment. Inside office or house the sound is not a problem at all and can clearly be heard.
Installed all my favorite apps and all work without any problem (Bank apps, Uber, DropBox, Nest, Hue, Rdio, various news reader, eBay, Google apps, VPN....) - the only app that refused to work was a game (Simpsons Tap Out).
Using Hangouts for text messages works fine but seems to get SMS with a small delay compared to iPhone, not sure if it is a Z2 thing or Google. I am very impressed with Voice Recognition, which is more of a Android thing than Sony but it picks up everything correctly when I dictate a SMS in the street (I am in NYC with a lot of surrounding noise). Definitely a plus as Siri would need several tries and I gave up quickly on my iPhone - no problem with the Z2 so I will definitely go back to Voice on the Z2/Android.
Using MS Exchange with stock email app and Gmail for personal, both work great and no problem to report with lockscreen using gesture to unlock (no request for Exchange password).
All apps are very responsive and multi-tasking is a breeze.
I was happily surprised that Google Wallet / NFC works out of the box. This was not the case on my previous Xperia S which would return that the phone was not approved. Don't know if it's a change in the app from Google but once I installed Wallet and signed in it was automatically added as default NFC payment option.
I am still not used to Android notification so installed "you missed it!" to get "badge icons" like on the iPhone- I still prefer this option than the regular Android notification system. Works well for stock email and gmail, no such luck with Hangouts for SMS.
Images/Photos: I have not tested this extensively (I am a terrible photographer) but the options seem plenty, the few pictures I took came out nicely (about 8mb each for the hi-res - still an Android problem but need to install an app to resize to SMS or email).
Screen: the screen is very bright, colors are sharp - overall a very good display. As expected it is a real fingerprints magnet, at first I even thought it scratched in my pocket but all marks disappeared after I wiped it. Just expect to wipe/clean it often if you cannot stand a display with prints/marks all over.
Battery life : I am mostly pleased and impressed by battery life, I remember the first day with my Xperia S (when I "toyed" with the phone and would run out of juice by 2pm) . Despite installing apps, checking web, watching video... the Z2 would go till 9pm without a problem. Remember this is on the first few days when I toy with the phone more than I usually would in normal use.
On a normal day use the phone was still holding 30% battery around midnight (taken out of the charging dock at 9am). I had an extra battery case on my iPhone for heavy use as I sometimes would go through 2 charges a day when on the road, I will probably need to recharge the Z2 on those heavy days but am positive that on normal use you will go through an entire day without need to recharge.
Memory: 16GB included with additional SD sounded good on paper... that is until I discovered that KitKat has some new rules for Apps and SD Cards. After 2 days my phone kept telling me to free space. I found out that the culprit was the Rdio app which I use for music. I had synced 4GB of music and with the other apps installed the 16GB ran out. I found a quick manual fix on the Rdio app to trick the phone into saving music on the SD card. This is not ideal but works.
I still feel that the 16GB will quickly be insufficient for the Z2 based on new rules for SD in Android KitKat. This will quickly become unmanageable for regular folks who do not want to spend time (or don't have the tech skills) rooting phone and or manually changing directory in apps.
From the Z2 and without tech knowledge the only directory you can direct to the SD are pics, video and transfered music. for people with Spotify, Rdio or other apps that sync your data it will automatically end up on internal memory and overload your phone in days. This is mostly Kitkat's fault but in this case it means that for future phones and general public use, phones like the Z2 should have at least 32gb.
Built quality: even if this should have been towards the beginning of a review I kept it for last because... my back glass cracked after 3 days!
The phone itself feels premium and the built quality is great, holding the phone in hand is mostly pleasant despite sometimes feeling a little angular due to the recess on left side for dock charging.
Regarding the back glass cracking : I have always kept my phone in my left front pocket or jeans (not skinny) with back facing outside and never had a problem with Xperia S, iPhones, Lumia... I am 100% positive that I did not drop the phone, hit anything while in my pocket. I took a stroll the other day, phone in pocket and hands in pocket and when i took the phone out the back glass is shattered, there is no clear "breaking point", it is just completely shattered.
The only possible explanation for me is that while my hand was in my pocket, covering the phone, I put some pressure on the back glass while walking and it cracked !!! This is very surprising to me as it has never happened to me with any other handset I have used, no matter the size, brand... This is quite surprising for a flagship handset that this would happen. Once again I am positive that the phone was not directly hit by anything nor dropped.
Overall I am really please with the Z2 (technically) and this is the first Android handset I own which would make me stay with Android and not go back to iPhone (which I have always done in the past due to some apps I used not being available - more of an Android issue - or previous version of Android/Phone not being spiffy enough). Based on my experience with the cracked back glass I would definitely recommend the use of a cover (which I personally hate as I am a strong believer that cellphones should be built strong enough for normal use).
Aside from the issue of the glass issue the phone is definitely a great one for Android and most of the annoyances I still have comes from Android (notifications, stock email app...) and not from the phone itself.
"Call quality is good but I find the volume to be a little low even at max volume. This is also felt for ringtones and notifications, while I never had problems hearing my iPhone in my pocket I rarely hear the Z2, thank god the vibration is better than iPhone so I rely on it when the phone is in my pocket when in crowed environment. Inside office or house the sound is not a problem at all and can clearly be heard."
Has anyone experienced in calls and ringtones the same low volume on the z2?
Anyways, I think you have super human powers bro, if you managed to crack the back cover with your hand! Just jokin'...nice review!
It came with 4.2.2 ?
paddylaz said:
It came with 4.2.2 ?
Click to expand...
Click to collapse
Sorry, typo, it was 4.4.2
Howdoin said:
Yes it did.
Click to expand...
Click to collapse
Hope you mean 4.4.2.
regarding cracking the back glass
I think you should easily be able to replace the back glass... At least for Z1 I saw that you can find a replacement glass for £10 on ebay... It shouldnt be too risky to change (cant think of any reason why it would be) since there is not digitizer on the back
http://www.ebay.co.uk/itm/Genuine-B...sPouches&var=440310304210&hash=item20e1f1ba8c
---------- Post added at 05:57 PM ---------- Previous post was at 05:55 PM ----------
regading Spotify and the internal memory being limited, I read on spotifies website that :
The Spotify Android App will store data wherever you have the most free space. So if you have more room on your SD card than in your internal memory, that's where Spotify will save offline playlists.
If you're having problems, try deleting your cache:
I dont know if its valid for all android versions though
Have you experienced a higher volume when playing music on it?
solwretep said:
I think you should easily be able to replace the back glass... At least for Z1 I saw that you can find a replacement glass for £10 on ebay... It shouldnt be too risky to change (cant think of any reason why it would be) since there is not digitizer on the back
http://www.ebay.co.uk/itm/Genuine-B...sPouches&var=440310304210&hash=item20e1f1ba8c
---------- Post added at 05:57 PM ---------- Previous post was at 05:55 PM ----------
regading Spotify and the internal memory being limited, I read on spotifies website that :
The Spotify Android App will store data wherever you have the most free space. So if you have more room on your SD card than in your internal memory, that's where Spotify will save offline playlists.
If you're having problems, try deleting your cache:
I dont know if its valid for all android versions though
Click to expand...
Click to collapse
Thank you - I keep looking for one in the US but can't find any yet - the link you sent only ships to UK/Europe - I guess I'll have to be a little more patient.
Regarding Spotify/Rdio problem : I use Rdio and upon install you can select to sync all music to Ext SD by default, unfortunately with new restrictions from KitKat this no longer works (you can select external in the app but it will still sync all music to internal) - until they update the app itself this is a no go (and I am not sure if they can update the app as it would go against KitKat TOS). There is however a "fix" available http://help.rdio.com/customer/portal/questions/5647750-unable-to-sync-migrating?b_id=681
debrandman said:
Have you experienced a higher volume when playing music on it?
Click to expand...
Click to collapse
Sounds the same to my hear - good sound but pretty low volume (ClearAudio+ activated in Walkman). Not a problem when I use headphones.
Please, post photo of cracked glass !!!
Howdoin said:
Thank you - I keep looking for one in the US but can't find any yet - the link you sent only ships to UK/Europe - I guess I'll have to be a little more patient.
Regarding Spotify/Rdio problem : I use Rdio and upon install you can select to sync all music to Ext SD by default, unfortunately with new restrictions from KitKat this no longer works (you can select external in the app but it will still sync all music to internal) - until they update the app itself this is a no go (and I am not sure if they can update the app as it would go against KitKat TOS). There is however a "fix" available http://help.rdio.com/customer/portal/questions/5647750-unable-to-sync-migrating?b_id=681
Click to expand...
Click to collapse
are you able to save photos to the externel SD card at least?
camera performance?
Can you give some comments in regards to the responsiveness of Z2's camera ? how does it stand against iPhone 5S?
I have yet to find an Android phone with a camera that is as precise as iPhone for taking photos with just a single touch on screen.
xtbk9999 said:
Can you give some comments in regards to the responsiveness of Z2's camera ? how does it stand against iPhone 5S?
I have yet to find an Android phone with a camera that is as precise as iPhone for taking photos with just a single touch on screen.
Click to expand...
Click to collapse
No disrespect intended but I have never and will not use an Apple product. The proprietary nature of their software, media, apps etc keeps me away.
Sent from my D6503 using XDA Premium 4 mobile app
xtbk9999 said:
Can you give some comments in regards to the responsiveness of Z2's camera ? how does it stand against iPhone 5S?
I have yet to find an Android phone with a camera that is as precise as iPhone for taking photos with just a single touch on screen.
Click to expand...
Click to collapse
I haven't gotten my Z2 yet (on order). My s4 blows my wife's 5s out of the water picture wise. She complains mine takes better photos all the time. The photos taken posted from the Z2, seem to be better. JMHO
Hi there. I am mainly a lurker and hardly post but once I saw your post I knew I had to reply.
I think I know why your phone cracked. Can you check your phone and see if it is slightly bent as well?
It's a relatively common problem with the Z and the Z1. If you keep it in plastic(or other material that doesn't conduct heat) covers, heat can't get out so phone gets hot. Z1's frame is made of aluminum while the case is glass. Metal changes length more than glass when exposed to heat so the phone bends... the bend causes the glass to crack. Many z1 users reported the phone bending without ever having used a phone case as well though. I had the same issue with my old Z1. I had heard of people bending their z1s and naturally thought it was due to their stupidity or because they put it in the front pocket of their tight jeans and bent the phone from that. I was wrong. I had my z1 for about a week and had never put it in any tight pockets at all... but one day while charging I found that the phone had bent. I was stunned. This bend also eventually caused the screen to crack.
I was really hoping sony had addressed this issue but I guess not. I really wanted this phone but I will just wait for the z3 as it will have a design change.
Also - if you go to google and type in 'Bent sony xperia z1" you will find countless threads of z1 users reporting that their phone had bent "all by itself" lol. I thought this was silly and impossible at first but I soon found out that it is a real issue! Sony would not replace my phone either when I sent it back which was a real bummer.
Very disappointing to hear that the z2 may suffer from the same fate as its predecessors. I really wanted this phone but I am afraid that the "self bending" issue is still very much there?
remyb25 said:
Hi there. I am mainly a lurker and hardly post but once I saw your post I knew I had to reply.
I think I know why your phone cracked. Can you check your phone and see if it is slightly bent as well?
It's a relatively common problem with the Z and the Z1. If you keep it in plastic(or other material that doesn't conduct heat) covers, heat can't get out so phone gets hot. Z1's frame is made of aluminum while the case is glass. Metal changes length more than glass when exposed to heat so the phone bends... the bend causes the glass to crack. Many z1 users reported the phone bending without ever having used a phone case as well though. I had the same issue with my old Z1. I had heard of people bending their z1s and naturally thought it was due to their stupidity or because they put it in the front pocket of their tight jeans and bent the phone from that. I was wrong. I had my z1 for about a week and had never put it in any tight pockets at all... but one day while charging I found that the phone had bent. I was stunned. This bend also eventually caused the screen to crack.
I was really hoping sony had addressed this issue but I guess not. I really wanted this phone but I will just wait for the z3 as it will have a design change.
Also - if you go to google and type in 'Bent sony xperia z1" you will find countless threads of z1 users reporting that their phone had bent "all by itself" lol. I thought this was silly and impossible at first but I soon found out that it is a real issue! Sony would not replace my phone either when I sent it back which was a real bummer.
Very disappointing to hear that the z2 may suffer from the same fate as its predecessors. I really wanted this phone but I am afraid that the "self bending" issue is still very much there?
Click to expand...
Click to collapse
He didn't say that the phone bent but only that the glass had cracked!
debrandman said:
He didn't say that the phone bent but only that the glass had cracked!
Click to expand...
Click to collapse
Yep, but there could be a very slight bend in the phone which he hasn't noticed yet:fingers-crossed:
remyb25 said:
Yep, but there could be a very slight bend in the phone which he hasn't noticed yet:fingers-crossed:
Click to expand...
Click to collapse
Well, then lets just ask him about that!
I just ordered the phone, coming in by the end of the week also from taiwan . Hope this doesn't happen ._.
emptybox333 said:
I just ordered the phone, coming in by the end of the week also from taiwan . Hope this doesn't happen ._.
Click to expand...
Click to collapse
I hope too..but it is plausible as the frame is made out of aluminium and we all know this type of metal isn't that hard to bent(but not by itself how someone wrote!). Taking as an example the iphone 4(4S) in comparison with the Z2, they both have about the same design language but the only major thing that differs between the two(in design language), is the metal frame that the iphone incorporates and which is made not out of aluminium but steel. I wonder why....?

Build quality of this phone

Hello,
so as a user of Xperia Z2 I have my rights to complain. This phone is nothing but amazing when it comes to functionality but sucks at build quality. My phone has a gaps around the frame of the display. At top right there is a small gap, on bottom left and on the left of the phone. These places, especially the gap in left side of display, collect dust and other trash. Also the USB flap is popping off all the time dispite having been cleaned and replaced by polish warranty service, propably because the phone's frame has a little arch in there. Also back of the phone had a bit of a move. It has been replaced by afore mentioned service and it does not sqeak anymore when pressed but the top of frame of the phone has been scratched in the process.
So my experience with service has been quite bad. They did replace back and USB flap(so they say but taking into the account it has had dust on silicon seal when I received it I am not so sure) but it left a scar on the phone. So the flap is popping off anyway, making phone not waterproof and annoying.
Now I would like to point out that I use magnetic charger so the port has not been opened too many times actually. Also sending the phone off for repair is not an option now because it will take them another 3 weeks time to repair it.
To be honest I wrote this to scare off some potential Sony buyers because build quality simply is not too good or at least make them check their new phones thoroughly and return if they are flawed.
HugePotato said:
Hello,
so as a user of Xperia Z2 I have my rights to complain. This phone is nothing but amazing when it comes to functionality but sucks at build quality. My phone has a gaps around the frame of the display. At top right there is a small gap, on bottom left and on the left of the phone. These places, especially the gap in left side of display, collect dust and other trash. Also the USB flap is popping off all the time dispite having been cleaned and replaced by polish warranty service, propably because the phone's frame has a little arch in there. Also back of the phone had a bit of a move. It has been replaced by afore mentioned service and it does not sqeak anymore when pressed but the top of frame of the phone has been scratched in the process.
So my experience with service has been quite bad. They did replace back and USB flap(so they say but taking into the account it has had dust on silicon seal when I received it I am not so sure) but it left a scar on the phone. So the flap is popping off anyway, making phone not waterproof and annoying.
Now I would like to point out that I use magnetic charger so the port has not been opened too many times actually. Also sending the phone off for repair is not an option now because it will take them another 3 weeks time to repair it.
To be honest I wrote this to scare off some potential Sony buyers because build quality simply is not too good or at least make them check their new phones thoroughly and return if they are flawed.
Click to expand...
Click to collapse
Sorry for this bro
My xperia z2 i buy in Brazil,is perfectly build,no gaps no flaps coming out,i buy in pré order,i might be Lucky,ask for a total replacement if you have warranty, it might help
Got no buildproblems with my z2 that was bought back in September, but there could be some z2 with build quality issues as indicated by the op
you could post your problem here - http://forum.xda-developers.com/showthread.php?t=2744197 + telling your batch number. If people from the service made any damage to your phone you have to complain about it and ask for a new device since it was not your fault... its kinda late now i guess.
I myself have always used Samsung phone in the past until this year when I got the Z2 after many hours reading and watching reviews. Never once did a read or watch a bad review regarding the build quality of the Z2.
For me, the Z2 totally outshines my previous Samsung phones on the build quality site of things. It totally feels like a premium device to me.
I have similar issues as well. Flaps pop out repeatedly after cleaning and replacement. Had gaps in phone, which caused water damage...
Sent from my D6503 using XDA Free mobile app
Plain Water said:
I have similar issues as well. Flaps pop out repeatedly after cleaning and replacement. Had gaps in phone, which caused water damage...
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
One of the reasons that gaps open itself (if they are clear with no dust in it) is the pressure in the phone that is coused in situations for example like in your pocket and you run/bend.Thats why when you drop it to the ground the flaps are opening to release the pressure.The water test which is provided in the menu of the Z2 have the same way of working as well - pressure determinate that if the phone is sealed and ready for a swim when you bend it abit. :highfive:
my Z2 has gaps in the corners on both front and back side
can it be waterproof with the gaps?
HugePotato said:
Hello,
so as a user of Xperia Z2 I have my rights to complain. This phone is nothing but amazing when it comes to functionality but sucks at build quality. My phone has a gaps around the frame of the display. At top right there is a small gap, on bottom left and on the left of the phone. These places, especially the gap in left side of display, collect dust and other trash. Also the USB flap is popping off all the time dispite having been cleaned and replaced by polish warranty service, propably because the phone's frame has a little arch in there. Also back of the phone had a bit of a move. It has been replaced by afore mentioned service and it does not sqeak anymore when pressed but the top of frame of the phone has been scratched in the process.
So my experience with service has been quite bad. They did replace back and USB flap(so they say but taking into the account it has had dust on silicon seal when I received it I am not so sure) but it left a scar on the phone. So the flap is popping off anyway, making phone not waterproof and annoying.
Now I would like to point out that I use magnetic charger so the port has not been opened too many times actually. Also sending the phone off for repair is not an option now because it will take them another 3 weeks time to repair it.
To be honest I wrote this to scare off some potential Sony buyers because build quality simply is not too good or at least make them check their new phones thoroughly and return if they are flawed.
Click to expand...
Click to collapse
You just describe exactly what is happening with mine. Just the same issues.
Quite sad that Sony can't give you a well built phone for this price...To be honest after having Desire 816 for 3 weeks in the meantime as Sony was being serviced I started regretting that I didn't buy M8. It would be **** specwise compared to Sony but the build quality is just marvelous...Or wait for Z3. I think I could call myself Sony fan some time ago but now I am not so sure. Will have Z2 in mind when buying next phone in 1.5 year time.
Not trying to offend anyone but I believe that a great bunch of us XDA members are extremely anal about our devices.
Every device I've owned has had people complaining about the most minor of issues that no regular users ever hear of.
"MY PHONES CAMERA IS 0.01MM AWAY FROM BEING CENTRED, IS SONY FOR REAL, HOW COULD THEY DO THIS, BLAH BLAH"
I bought my Z2 being incredibly happy with the build quality and i still am.The metal/glass body is exceptional in terms of build quality. Compared to the plasticy build of the G3/other devices, our phone is amazing.
The issue is more of a quality control issue but the thing is that the "issues" we have are so very minor. The gaps form no actual issue, same with off centred camera (that i know of), the flaps popping off is an actual issue but i dont personally know anyone who has had this happen to them, only a few xda users. (Probably due to the constant opening for flashing purposes/other purposes)
Sending it back should fix it, and if it doesnt then send it back again.
Also, all phones have issues. Look on any other phone forum. Our phone is actually better off when compared to others in terms of quality control.
hi guys i want to buy this phone soon and i just wanted to check if the build quality issues i read about are real or not
1) do the flaps really pop up on their own? and if yes what has caused them to do so?is it a manufacturing error?
2) i read about some camera issues with not starting from lockscreen
3) some devices has reported that because of the size of the phone the device has suffered from cracks and niggles caused by the pressure while in pockets?
and please if u can give me your overall experience with the phone and should i buy it or not
p.s : i'm coming fro htc one m7 but the m8 is too expensive and i want to try sony now
thanks in advance to all
super-user2.3 said:
hi guys i want to buy this phone soon and i just wanted to check if the build quality issues i read about are real or not
1) do the flaps really pop up on their own? and if yes what has caused them to do so?is it a manufacturing error?
2) i read about some camera issues with not starting from lockscreen
3) some devices has reported that because of the size of the phone the device has suffered from cracks and niggles caused by the pressure while in pockets?
and please if u can give me your overall experience with the phone and should i buy it or not
p.s : i'm coming fro htc one m7 but the m8 is too expensive and i want to try sony now
thanks in advance to all
Click to expand...
Click to collapse
1. Not for me, most problems are there with early batches which are harder to comeby now
2. Camera seems to launch fine from lockscreen although a rather large delay
3. The self cracking issue i cant realy tell, my device undergoes my fat behind sitting on it also being extremly hot to cold, i left it in my freezer one time at -30 celcius for a hr and its fine
alb3rtt said:
"MY PHONES CAMERA IS 0.01MM AWAY FROM BEING CENTRED, IS SONY FOR REAL, HOW COULD THEY DO THIS, BLAH BLAH"
terms of quality control.
Click to expand...
Click to collapse
I agree with some of these issues arent realy issues
Ive had 4 Z2 replacements and i only had them replaced due to serious heating issues, large quantities of dead pixels and one if not both speakers being dead
Im happy with my off centre Camera and my dim led light and my single dead pixel
So Dear other users
If it doesnt affect your handling of the device its best to forget about it.
super-user2.3 said:
hi guys i want to buy this phone soon and i just wanted to check if the build quality issues i read about are real or not
1) do the flaps really pop up on their own? and if yes what has caused them to do so?is it a manufacturing error?
2) i read about some camera issues with not starting from lockscreen
3) some devices has reported that because of the size of the phone the device has suffered from cracks and niggles caused by the pressure while in pockets?
and please if u can give me your overall experience with the phone and should i buy it or not
p.s : i'm coming fro htc one m7 but the m8 is too expensive and i want to try sony now
thanks in advance to all
Click to expand...
Click to collapse
1. Not for me. Probably extreme use/excessive opening.
2. Nope. Perfect here.
3. Well i personally havent had this happen. I have dropped my phone onto concrete without a case while running from my pockets and its still perfect with literally only 1 small not noticble mark on the corner so i doubt itll crack from pressure in your pocket.
Go for the z2. Its a great phone imho.
---------- Post added at 12:30 AM ---------- Previous post was at 12:25 AM ----------
Envious_Data said:
I agree with some of these issues arent realy issues
Ive had 4 Z2 replacements and i only had them replaced due to serious heating issues, large quantities of dead pixels and one if not both speakers being dead
Im happy with my off centre Camera and my dim led light and my single dead pixel
So Dear other users
If it doesnt affect your handling of the device its best to forget about it.
Click to expand...
Click to collapse
4 Z2's?!?!? Holy sheet metal. Wow you are very unlucky. I personally have a 100% perfect no issues at all z2. If your current phone has issues, just keep returning it. I had 3 nexus 5's, all with various actual issues before i got a perfect one... then i water damaged it. Lmao
build quality issues can affect waterproofing?
maddboss said:
build quality issues can affect waterproofing?
Click to expand...
Click to collapse
headphone port, gaps and speaker grill problems can potentially hurt the devices water resistance ability
alb3rtt said:
The gaps form no actual issue, same with off centred camera (that i know of), the flaps popping off is an actual issue but i dont personally know anyone who has had this happen to them, only a few xda users. (Probably due to the constant opening for flashing purposes/other purposes)
Click to expand...
Click to collapse
Envious_Data said:
I agree with some of these issues arent realy issues
Ive had 4 Z2 replacements and i only had them replaced due to serious heating issues, large quantities of dead pixels and one if not both speakers being dead
Im happy with my off centre Camera and my dim led light and my single dead pixel
So Dear other users
If it doesnt affect your handling of the device its best to forget about it.
Click to expand...
Click to collapse
so you're sayin that gaps can't affect waterproofing?
maddboss said:
so you're sayin that gaps can't affect waterproofing?
Click to expand...
Click to collapse
Well the gaps and headphone port issues im not too sure realy.
Envious_Data said:
Well the gaps and headphone port issues im not too sure realy.
Click to expand...
Click to collapse
anyway I'll try it sometime but I'm a bit scared about the gaps
maddboss said:
so you're sayin that gaps can't affect waterproofing?
Click to expand...
Click to collapse
They dont. If you want to make sure that it is waterproof, go on the test if waterproof without water thread.

[Opinion] Why so many complaints?

Maybe it's just me, but I feel like the G5 is catching a lot crap for almost no reason at all... I've had mine for 1 week now, and no major issues to speak of. It functions as it should, build quality is nearly perfect, and it just works... As the title states, this is all my opinion, so let me break some things down...
Screen bleed: This is bound to happen with most all LCD devices. Even your LCD television will have this issue if the room and screen are dark enough. Some of you that have posted pictures do in fact have a relevant reason for return as it is pretty bad. But also, some of you are just being entirely too picky.
AUX audio noise: This device is native 24bit lossless at 192kHz... MOST of the "cheap" aux cables you buy at the store just don't have the quality wiring inside that you need for this device, and will give you the audio hiss. You're gonna want something that is Audiophile grade (this just simply means high quality), with a thicker wire, better connectors, etc. The basic run of the mill cables just aren't gonna cut it with this device. I ended up going with THIS cable, and my hiss went away. (Your results may vary)
The chin gap: This is directly related to how the battery clips in. The connectors inside the phone are spring loaded and very slightly push back against the battery. On top of that, they are there are two parts that are simply being "snapped" together, so there is bound to be a gap. Again, I too have this "issue" on my phone, but it is so minor that it doesn't really matter. (It's also completely hidden by my case now too) I wouldn't say this is a lack of QC, but rather just certain individuals wanting perfection from a non-perfect world. It's just not gonna happen. An idea for LG, may be to put 2 very small rare earth magnets on either end of the chin module to help combat the spring push from inside the phone?
The clicky power button: Really people? It's a click style power button to begin with. While I will agree the button cap (the part we actually see) could be a bit better than what it is, why is this even a quality complaint? Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone.
TL;DR: Complaints are fine if they are legitimate. But most of these are not. It's nothing more than a case of people being far too finicky over the build of a launch device. One can ALWAYS expect to run into SOMETHING they don't like about a first launch device, but should not haze the device to the point of making it potentially fail. If you want things fixed, yes report them, but also look into solutions. Don't haze the product to the point that it scares others away from an otherwise beautifully designed and wonderful product.
Your opinions are always welcome, so let's keep this thread mature if you post. And thank you for reading mine.
tribalartgod said:
Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone..
Click to expand...
Click to collapse
I have to nitpick here (sorry!). If you lightly hold the button still as you shake the device, there is no noticeable sound. Yet there is certainly a sound from the shaken button and although I am not too familiar with the OIS sensor (I think it has something to do with correcting shaky hands like mine ruining photos?), I am quite sure it is not located in the power button.
However, I cannot yet say I have any complaints about the phone. The button does not actually bother me at all, nor do any of the other complaints I have read here or otherwise. I really think the G5 is an exceptional, well crafted device and I love it! :good:
Had mine for a few days now and I have none of these so called issues. I'm getting really bored of all the comments in the g5 forum, no other forum on this site has to deal with all these comparisons. I don't understand why people that don't even have the phone come here on a daily basis, you prefer the s7 then go, if your holding out for etc m10 then leave. I personally love mine. The only issue I have with this phone at the moment is this forum, you come here for help and all you get it BS.
I'm not sure what the deal is either. The media seems to be running with the "this phone is a mess" story for whatever reason. Could the phone use some more refinement? Can they fix some manufacturing and QC issues? Sure, but it seems they're throwing out a really great combination of hardware and features for no good reason that I can determine. Perhaps the preview models were noticeably worse than production? It's also seems to be random things... Nexus 6P has large sensor bar on back, gloss over it. LG G5 has large sensor bar on back, "goodness the design is terrible". It's just weird. I'm also of the opinion that the rough chamfer is intentional for grip, not a QC issue. Would be interesting to hear LG"s take on that just like their explanation of the microdized finish which allowed them to get rid of the antenna bars. People keep using terms like half baked or not thought out but when you hear from the design team it sounds like that isn't close to being the truth. I can get why some folks might not agree with their choices but I'm not sure about the overall panning that seems to be going on. They're using their own patented aluminum for the phone for goodness' sake, who else is developing their own proprietary materials? I dunno, I guess I'm just in the minority on this one for whatever reason.
mrenzo said:
Had mine for a few days now and I have none of these so called issues. I'm getting really bored of all the comments in the g5 forum, no other forum on this site has to deal with all these comparisons. I don't understand why people that don't even have the phone come here on a daily basis, you prefer the s7 then go, if your holding out for etc m10 then leave. I personally love mine. The only issue I have with this phone at the moment is this forum, you come here for help and all you get it BS.
Click to expand...
Click to collapse
Right? You'd think you were on xda-fashionistas with all the whining about how the phone looks/feels compared to x, y, or z. I thought this forum was supposed to be about development and had a technical lean, but it seems like more than half the people here are either trying to start arguments about why they prefer the S7 or complaining about how their 9th trade-in phone has a sub-millimeter gap with the removable module.
Note: This is not an invitation for someone to come in and defend themselves about why they're upset about the primer/paint or the unnoticeable screen bleed. I bought a hand-held computer, not a purse. I came to this forum to talk about the phone functionality, not listen to people tell me that the phone I bought is inferior because of something that has nothing to do with how the phone functions.
bhyurf said:
Note: This is not an invitation for someone to come in and defend themselves about why they're upset about the primer/paint or the unnoticeable screen bleed. I bought a hand-held computer, not a purse. I came to this forum to talk about the phone functionality, not listen to people tell me that the phone I bought is inferior because of something that has nothing to do with how the phone functions.
Click to expand...
Click to collapse
Couldn't agree more.
toefurkey said:
I have to nitpick here (sorry!). If you lightly hold the button still as you shake the device, there is no noticeable sound. Yet there is certainly a sound from the shaken button and although I am not too familiar with the OIS sensor (I think it has something to do with correcting shaky hands like mine ruining photos?), I am quite sure it is not located in the power button.
Click to expand...
Click to collapse
Sorry to double post... But yes, you are correct. Just tested this on mine. I still have to say tho... It's not as big a deal as many are making it out to be.
I just got my pink G5 yesterday, was at the shop and been through 3 units, first one had the silver line missing underneath the release hatch or scratched off, unit 2 soft white color burn on the screen when all color showing using a test app, on the unit 3, found a small dint just right at the edge between the main unit and battery adapter, but kept it, and didn't care about it as it isn't really noticable unless you really look close, it also has the light bleed when I checked this in a dark room, I have 14 days to return it, if i decide to, but yeh they all have minor problem, this isn't just LG, and i'm very picky but decide to keep the 3rd unit, it's solid built, works well and I really like it.
If people are have problems with their unit and can't accept it, exchange it or get a different phone, no one is forcing you to keep it.
I haven't had the gap issue and just went into the bathroom, no light bleed. Maybe there is a QC problem and I got a solid one? I'm not complaining. I know I'll have the monthly security update in six months while S7 people are still on June.
I'm surprised that the complain threads are allowed to go on. It not only hurts the site,it hurts the company that made the phones. I think some of the writers that review these phones are abusing their power and becoming a bit reckless.
EDIT
Ive also noticed that a lot of complaints are coming from people with 20 post or less
same here, this phone is dope. had the g2 then the g4 now this and havent really been disappointed with any of them. got used to ux 5 pretty quick. not in any rush to root stock feels so smooth once set up. ability to disable the bloat apps is cool. wide angle camera is super cool and the fingerprint scanner is actually really fast idk why people keep mentioning it being slow in reviews.
The clicky power button is annoying, but i'm trying not to use it. The chin gap worries me when it comes to water. Mainly though, people are just too picky.
Jonathan-H said:
The clicky power button is annoying, but i'm trying not to use it. The chin gap worries me when it comes to water. Mainly though, people are just too picky.
Click to expand...
Click to collapse
A bit of rain or a splash here and there probably won't be a concern, even with the design of this phone. There's a video out of someone putting it in a sink full of water for 2 minutes and it survives just fine. I would not advise taking it in the shower or pool tho.
I for one love my G5. Started with the G2, fell in love with the rear buttons, migrated briefly to the Nexus 5X (couldn't live without Knock features and rear buttons), and now to the G5.
The G5 is really an evolution of the Nexus 5X, they are almost identical in physical size, except the fingerprint scanner is a smaller diameter, which is the cause of the semi-flakiness. It's too easy to just mash your finger across the sensor and miss the portion that got 'enrolled'. This can be addressed by enrolling your finger multiple times to get a larger portion of your finger tip, I've also found that my phone case helps guide just the tip of your finger to the scanner which greatly increases reliability!
It seems the G5 has been held to a different review standard than other devices due to its modularity. Instead of reviewing the G5 on its own merits plus cool potential for modules, it has been mostly reviewed on the merits of its lack luster existing modules and the weak stock launcher missing an app drawer. If I reviewed a new laptop I wouldn't judge it based on the available accessories, that would be ridiculous! The device reviews should stand on their own, anything else is just a cherry on top.
I don't see anyone mentioning the great call quality, the fantastic signal strength, and hardly any mention of the IR blaster! That thing is so useful - you can change TV channels at the gym, in hospitals, or on your couch if you can't reach the remote. Plus we have USB-C, I can't tell you how great a reversible connector is - no more fumbling at night trying to plug in, got used to this on the NX5 and won't go back.
Here are the main gripes summarized so we can see how ridiculously picky these are -
Light bleed (I would never have even known if I hadn't downloaded a specific app to test this!)
Finger print scanner flaky (see above, this is a non-issue)
Build quality issues (no doubt these do exist in some form or another on every device! my phone is fine)
Missing app drawer (use a 3rd party launcher or Home 4.0 from smart world)
Aesthetic (do you use a case?)
By the way, if you boost the DPI of your screen through ADB the usage experience gets much better! Mine is set to 540.
I think people have been too hard on this phone too, honestly. I just got it today and am pleased I have no chin gap, screen bleed, ECT.
Coming from the "Lagaxy S6" that I got on release because they promised me that the battery and performance would be the best thing since Jesus walked the earth was an absolute lie. I have never owned a phone with more horrible screen on and stand by time in my entire life. It was smooth for the first couple weeks and the usual lag came back (their apologists will never admit it and claim its been fixed) as well as the horrible RAM management fiasco.
Oh my god, what a joy to have a speedy keyboard, a fast messaging app, a phone that actually doesn't chew endless percentage points off my battery with the screen off, and apps still being in memory after a few minutes, I am in heaven. Oh and the spare battery module is nice, as well as the IR blaster someone else mentioned above. I was going to get the HTC 10 but after AndroidCentrals guys kept saying the battery really wasn't special I knew what j needed to do.
Thank you LG, you saved me from a year of absolute hell.
I too think the complaints are a bit too much. G2 , G3, and now G5 user. Haven't found even one negative so far with the G5. Love it!
Sent from my LGLS992 using Tapatalk
cigman said:
I too think the complaints are a bit too much. G2 , G3, and now G5 user. Haven't found even one negative so far with the G5. Love it!
Sent from my LGLS992 using Tapatalk
Click to expand...
Click to collapse
Yep, I have not had any of the app crashes, LED bleeding, major chin issues ect that others have mentioned. This has honestly been my best battery life phone since the Galaxy S2 FIVE YEARS AGO. That is insane and quite telling to me, I am glad LG got this right. This is the first LG phone I have ever owned and it makes me wish I had tried their other offerings in the past, I may have been much happier. Once I get my other battery I will slap it in after work at 100% and likely will never have to worry about running out of battery again. I hope LG keeps up this trend because there are definitely a lot of us here who appreciate them being one of the last major flagship carriers to offer this feature.
Speaking of removal battery, I remember how people were literally foaming at the mouth at the loss of such features in other flagships, yet LG listened to smartphone enthusiasts and gave them more options than most other manufacturers. They definitely deserve way more credit for giving the consumer options.
I have never cared for a device's design and I'm not going to start now.
I do think the paint thingy is a good idea in order to hide the antenna lines but it seems to come off very easily, so a case would be mandatory.
Secondly, there are some QC issues across the board when it comes to the paint thingy, light bleeding out the screen, and a variable gap size where the module clips.
When you take into consideration that these days design is (almost) everything, hence the build quality, there's the rant about the G5. In all fairness, if similar issues would have arisen, Samsung or Apple would have also taken a beating.
That being said, even if I would receive a perfectly well built G5, I would still be semi disappointed :
- no camera improvement in low light situations (lights bleeding), although it is still one of the top performers
- no manual controls over filming while is was possible on the V10, why? It is clearly entirely possible since it seems to be a software development choice. I don't get it, LG says the G5 takes after the V10 but it lacks a native high quality DAC (the module is somewhat expensive and not available everywhere) and video manual controls
- this is a killer, only 32 gigs (same base storage since the G2 of old) of internal storage with no possibility to move apps the the SD card nor to convert the SD card into adoptable storage (though I would do it with ADB)
Even if it was possible natively to convert the SD card into adoptable storage, some apps like Spotify would then download everything directly to the small internal storage. I don't know why storage hasn't become a massive issue yet when you consider that OS (and skins like the LG UI), apps and photos aren't getting smaller anytime soon !
On the other hand, I love the secondary wide lens, but I fear it would be too much work to enjoy the G5 as it is. I am already juggling with different storage spaces with my G4 (internal, 128 gigs SD card, cloud and external (backups on my PC)). I need a lot of stuff offline since I'm travelling abroad quite a bit, so streaming content (Google photos, Spotify) is not always an available option.
Sent from my LG-H815 using Tapatalk
BR7fan said:
I'm surprised that the complain threads are allowed to go on. It not only hurts the site,it hurts the company that made the phones. I think some of the writers that review these phones are abusing their power and becoming a bit reckless.
EDIT
Ive also noticed that a lot of complaints are coming from people with 20 post or less
Click to expand...
Click to collapse
Im even more surprised that this trend of starting threads to actively discredit people with legitimate issues is being allowed at all. When people have issues with a device IT SHOULD HURT THE COMPANY. Treating a massive multi billion dollar world wide corporation like its some sort of tiny start up charity is ridiculous.
You dont want the forum having complaints because it hurts the community somehow? From where im sitting what hurts the community is misleading ignorant crap like what the OP is trying to pull. Trying to convince people nothing is wrong in spite of the overwhelming evidence to the contrary is harmful to a community, only further hurts the reputation of the phone further. What do you think will happen when someone reads a thread like this and goes to buy the phone and finds out all the things he read where true? There goes the credibility of the community just because of some goofy ass notion that a device needs defended from itself.
Screen bleed: This is bound to happen with most all LCD devices. Even your LCD television will have this issue if the room and screen are dark enough. Some of you that have posted pictures do in fact have a relevant reason for return as it is pretty bad. But also, some of you are just being entirely too picky.
Click to expand...
Click to collapse
OK find us another flagship phone with LCD screens that had even remotely close to this much backlight bleeding. Ill wait.
Didnt have that issue with my HTC one m8 or my Sony z3v. Dont have that issue with my gaming monitors either. QUALITY LCD panels DO NOT have noticeable backlight bleed. Its a staple of cheap poorly made budget panels.
AUX audio noise: This device is native 24bit lossless at 192kHz... MOST of the "cheap" aux cables you buy at the store just don't have the quality wiring inside that you need for this device, and will give you the audio hiss. You're gonna want something that is Audiophile grade (this just simply means high quality), with a thicker wire, better connectors, etc. The basic run of the mill cables just aren't gonna cut it with this device. I ended up going with THIS cable, and my hiss went away. (Your results may vary)
Click to expand...
Click to collapse
Not even remotely close to true at all. The fact that you think the onboard snapdragon DAC is audiophile grade is cute but wildly incorrect. The fact that you think cables can cause this issue is even more incorrect. You dont need any sort of special size for headphone cables to be high quality thats just plain ignorance. We are talking tiny amounts of power not some 1200 watt amp powering 2 OHM subs. Go look at audiophile grade IEMs they dont run large cables at all. Your defense is flat out wrong, what causes that hiss is a number of things but nearly all would be internal. Poor internal shielding, defects in the amp etc. Cables are not going to cause this unless they are cut, or flat out defective.
Also, as a side note lossless would be your music files not the DAC, no special cables are required for higher quality audio and 9 times out of 10 that "thicker high grade" cable is just plastic and crap with the exact same amount of copper as the tiny ****.
Chin gap never bothered me so ill leave that.
The clicky power button: Really people? It's a click style power button to begin with. While I will agree the button cap (the part we actually see) could be a bit better than what it is, why is this even a quality complaint? Those of you that are shaking your phone in a silent room and "hearing" the button move are probably mistaken. While the button does have minuscule movement to it, what you are actually hearing is the OIS sensor moving. It's supposed to if you shake the phone.
Click to expand...
Click to collapse
There is an issue at play here where the outer part of the button with the fingerprint sensor is coming unglued from the rest of it. Then its a matter of time before it moves the wrong way and you lose the fingerprint scanner altogether Thats the main reason you see people complaining and returning them because of the power button. The guy at my verizon store said thats the main reason he sees them coming back.
This notion that because you like the phone that you should stick your head in the sand and ignore the issues it has while trying to discredit anyone with actual issues is stupid. So is this mentality that people shouldnt be allowed to discuss said issues here. Just because you like the phone dont mean you get to sweep away all the negative attention its getting and pretend its all unicorns and rainbows in G5 land.
notinterested said:
Im even more surprised that this trend of starting threads to actively discredit people with legitimate issues is being allowed at all. When people have issues with a device IT SHOULD HURT THE COMPANY. Treating a massive multi billion dollar world wide corporation like its some sort of tiny start up charity is ridiculous.
You dont want the forum having complaints because it hurts the community somehow? From where im sitting what hurts the community is misleading ignorant crap like what the OP is trying to pull. Trying to convince people nothing is wrong in spite of the overwhelming evidence to the contrary is harmful to a community, only further hurts the reputation of the phone further. What do you think will happen when someone reads a thread like this and goes to buy the phone and finds out all the things he read where true? There goes the credibility of the community just because of some goofy ass notion that a device needs defended from itself.
OK find us another flagship phone with LCD screens that had even remotely close to this much backlight bleeding. Ill wait.
Didnt have that issue with my HTC one m8 or my Sony z3v. Dont have that issue with my gaming monitors either. QUALITY LCD panels DO NOT have noticeable backlight bleed. Its a staple of cheap poorly made budget panels.
Not even remotely close to true at all. The fact that you think the onboard snapdragon DAC is audiophile grade is cute but wildly incorrect. The fact that you think cables can cause this issue is even more incorrect. You dont need any sort of special size for headphone cables to be high quality thats just plain ignorance. We are talking tiny amounts of power not some 1200 watt amp powering 2 OHM subs. Go look at audiophile grade IEMs they dont run large cables at all. Your defense is flat out wrong, what causes that hiss is a number of things but nearly all would be internal. Poor internal shielding, defects in the amp etc. Cables are not going to cause this unless they are cut, or flat out defective.
Also, as a side note lossless would be your music files not the DAC, no special cables are required for higher quality audio and 9 times out of 10 that "thicker high grade" cable is just plastic and crap with the exact same amount of copper as the tiny ****.
Chin gap never bothered me so ill leave that.
There is an issue at play here where the outer part of the button with the fingerprint sensor is coming unglued from the rest of it. Then its a matter of time before it moves the wrong way and you lose the fingerprint scanner altogether Thats the main reason you see people complaining and returning them because of the power button. The guy at my verizon store said thats the main reason he sees them coming back.
This notion that because you like the phone that you should stick your head in the sand and ignore the issues it has while trying to discredit anyone with actual issues is stupid. So is this mentality that people shouldnt be allowed to discuss said issues here. Just because you like the phone dont mean you get to sweep away all the negative attention its getting and pretend its all unicorns and rainbows in G5 land.
Click to expand...
Click to collapse
Well said, I had 3 replacements before i anally gave up and sent the phone back. This doesn't mean i didn't like the phone, i did, i really did but I am not going to pretend those issues dont exist and or will not arise in the future.
I want a device that is future proof not only in terms of performance but build quality. A blazing fast CPU is of no use if you dont have a working button to turn the phone on or off.

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