Database Users

software unlock

I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.

Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.

Have you made sure the apn is set up right for the carrier?

Maybe this will help
Code:
http://apn-settings.com/canada/apn-settings-bell-mobility/

I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

ve6ay said:
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Click to expand...
Click to collapse
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
simplywinter said:
I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Click to expand...
Click to collapse
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.

All questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM

MrKhozam said:
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
Click to expand...
Click to collapse
You did exactly what I am in the process of doing. I will try what you suggested now. Thanks!
Also, ive manually inputed apns for telus and eastlink and neither seem to work. I can always make voice calls, but the data will not connect.

ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.

For future reference, try not to double post. Just edit your current post.
simplywinter said:
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
Click to expand...
Click to collapse
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.

MrKhozam said:
For future reference, try not to double post. Just edit your current post.
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
Click to expand...
Click to collapse
Ok, reflashed stock 4.2.2 (the first one) and manually entered TELUS apn settings from the telus website, got data to connect finally. As a note, there was a typo in the apn settings that it auto aquired for telus. Going to try a eastlink sim tomorrow and hopefully AWS is working.
Edit: all seems to work. thanks everyone!!

No more Data on my network

Hey guys
I was out shopping tonight and the weirdest thing happened to me. My data stopped working. I realized it when I was trying to make a phone call.
I toggled airplane mode on and off "nothing"
Power cycle "nothing"
Reset back to factory settings while on pure nexus rom "nothing"
Unrooted and flashed stock factory image and you guessed it. Still no dice.
Weird thing is that when I put my sim card in my note 5 it works fine.
When I put my wife's sim card, she's with another provider, in my nexus 6P it works with the exeption of LTE. For some reason when I put another provider's SIM card LTE doesn't work.
I bought my phone off of Kijiji so I'm not sure I can call google for an RMA.
It's just weird that my sim card work fine with another phone and that another sim card works on my phone.
I'm stumped guys.
Any suggestions?

did you try reflashing the radio from fastboot?

chankalson said:
did you try reflashing the radio from fastboot?
Click to expand...
Click to collapse
Doesn't flashing factory image take care of the radio too?

mrnovanova said:
Doesn't flashing factory image take care of the radio too?
Click to expand...
Click to collapse
Yes the radio is in the factory image, if you did it manually it's possible you forgot the radio.img. If you bought the phone used it's possible it has been reported stolen or the previous owner stopped making payments. That's all I can think of, also make sure your APN is absolutely correct for your provider.

jawmail said:
Yes the radio is in the factory image, if you did it manually it's possible you forgot the radio.img. If you bought the phone used it's possible it has been reported stolen or the previous owner stopped making payments. That's all I can think of, also make sure your APN is absolutely correct for your provider.
Click to expand...
Click to collapse
It was working just fine until last night. I flashed the whole factory image, radio included. It works with a SIM from a different provider. No LTE though.

activate Sprint while on custom ROM?

So I have been using MetroPCS on my Moto G5 Plus since I got it. Well today I went and activated my device with the Sprint network... It wasn't working when I left the store, and I told the rep how it was modified (using RessurectionRemix 5.8.4 Final), that I would work on setting it up.
Well, so far no success in activating it... Have tried changing network mode to CDMA/LTE and messing around with dialer codes, still can't get anything besides "emergency calls only."
Anyone have experienced getting this phone activated with Sprint?
Note: they did tell me they didn't have the exact, or "recommended," SIM card for my device, and that it was a secondary option they used in the system(?).

laserswift said:
You need to get the Sim card part # that ends in 446c. I got mine at best buy for 10 bucks and it's currently working well with Sprint.
Click to expand...
Click to collapse
I am using that SIM, got it working when I reflashed stock. Did not work again when I restored RR, at least fully, as I was able to get data to work minus SMS/calls.

I'm on Sprint. No issues with any Roms.

You need to be on a stock build for the initial setup, because the custom roms remove all of the PRL stuff. Once it is setup once, flash whatever you want.

Karlinski said:
You need to be on a stock build for the initial setup, because the custom roms remove all of the PRL stuff. Once it is setup once, flash whatever you want.
Click to expand...
Click to collapse
It doesn't stick after I flash a custom ROM

That's really odd. I don't have that problem...
Make sure you have APNs on the custom rom. I saw a problem a while back that the custom rom didn't keep the APN for some reason, and I had to put it in manually. Different device, but same problem.

Karlinski said:
That's really odd. I don't have that problem...
Make sure you have APNs on the custom rom. I saw a problem a while back that the custom rom didn't keep the APN for some reason, and I had to put it in manually. Different device, but same problem.
Click to expand...
Click to collapse
Can you tell me what your APN info is? I have data and calling working now, but no LTE option (see screenshot)

I have mine set to global.
I had this same issue with my s6, and I ended up having to factory reset the phone, and redoing the PRL update, and the option finally came back.

Just to follow up, I was able to get full LTE and calls to work by flashing stock ROM, updating PRL, and by then it was provisioned on the Sprint network.
As it stands now, if I reinsert my MetroPCS sim card, it is provisioned for MetroPCS no problem, but I do have to reflash stock again each time I want to provision for Sprint.
So thats how I am going to run things for now, by making backups and getting it provisioned using stock before restoring.

this worked for me
sharpsan said:
Just to follow up, I was able to get full LTE and calls to work by flashing stock ROM, updating PRL, and by then it was provisioned on the Sprint network.
As it stands now, if I reinsert my MetroPCS sim card, it is provisioned for MetroPCS no problem, but I do have to reflash stock again each time I want to provision for Sprint.
So thats how I am going to run things for now, by making backups and getting it provisioned using stock before restoring.
Click to expand...
Click to collapse
theres an ap on the play store called apn backup and restore. install it on stock rom . b4 using it u need to go in system/apps and move the apk to system/priv/apps once moved changed permissions to r-w-r-r. after that a quick reboot and open app change setting to disable ics check and do a backup . once finished do the same thing on new rom and mine works flawlessly. im on boost which is also on sprint network. good luck hope this helps

LS997 Sprint activation, giving phone to relative

I'm giving an LS997 phone (rooted, has LOS) to a relative and need to re-activate on Sprint. What ROM should I used to reactivate on Sprint with new number? Anything special to do? Can I activate to new number via Sprint website?

Bump. I still have this phone that I'd like to give to a relative. What ROM should I use to activate? I currently has LOS.

xenokc said:
Bump. I still have this phone that I'd like to give to a relative. What ROM should I use to activate? I currently has LOS.
Click to expand...
Click to collapse
my guess is you'd have to return to stock sprint firmware
Sent from my LG-H910 using XDA Labs

I see ROMs 'based' on stock but not actual stock. Will the modified ROMs work for activation?

xenokc said:
I see ROMs 'based' on stock but not actual stock. Will the modified ROMs work for activation?
Click to expand...
Click to collapse
If the roms have full firmware it may work
Sent from my LG-H910 using XDA Labs

xenokc said:
I see ROMs 'based' on stock but not actual stock. Will the modified ROMs work for activation?
Click to expand...
Click to collapse
Yes, any Sprint stock-based ROM should work. I activated my LS997 on ClassicRom, so I can recommend that one. After that, you should be able to return to/restore your LineageOS if desired.

I've activated with ClassicROM and get LTE but voice not working. Called Sprint and they can't get voice to work. We tried network reset, update profile and ## something to reset. Does something need to be reprogrammed?

xenokc said:
I've activated with ClassicROM and get LTE but voice not working. Called Sprint and they can't get voice to work. We tried network reset, update profile and ## something to reset. Does something need to be reprogrammed?
Click to expand...
Click to collapse
All I did on mine was turn on both WiFi and data and then dial the carrier reset code (I think it was ##72786#). Then, shortly after restarting and booting up, the hands-free activation pop-up would automatically come in and finish the setup, and everything would work. Without the hands-free activation, you would do profile update, followed by PRL update. Not sure why voice is not working for you.
As far as I can tell, there seem to be only two differences between my phone and yours: 1) I'm on a Sprint MVNO, not post-paid Sprint itself (should not be an issue, same overall network); 2) Mine has never had LineageOS installed. Perhaps there is some odd issue when going between LOS and Stock.

C D said:
All I did on mine was turn on both WiFi and data and then dial the carrier reset code (I think it was ##72786#). Then, shortly after restarting and booting up, the hands-free activation pop-up would automatically come in and finish the setup, and everything would work. Without the hands-free activation, you would do profile update, followed by PRL update. Not sure why voice is not working for you.
As far as I can tell, there seem to be only two differences between my phone and yours: 1) I'm on a Sprint MVNO, not post-paid Sprint itself (should not be an issue, same overall network); 2) Mine has never had LineageOS installed. Perhaps there is some odd issue when going between LOS and Stock.
Click to expand...
Click to collapse
Yeah, have done all of those and nothing working. The hands free activation won't pop up. Is there a way to force it?

xenokc said:
Yeah, have done all of those and nothing working. The hands free activation won't pop up. Is there a way to force it?
Click to expand...
Click to collapse
Sadly, I don't know of a way. I wonder if somehow whatever part that launches the activation is disabled on your phone. All I know is that it only pops up shortly after the phone boots up. I have an identical backup LS997 that I bought used and haven't activated. That one still gets the pop-up within a minute of booting up every time even though I keep it in airplane mode.

If you had a LGUP dump from when you rooted the phone, restore it in TWRP and reboot. Else, backup your current firmware files with LGUP -> flash a VS995/US996 KDZ to restore key firmware files -> regain root with DirtySanta -> flash runningnak3d's ZV7 firmware package (or restore your backup from earlier) -> flash a stock image. The dirtysanta thread has a ZV3 unrooted ROM, and there's a pure ZV3 system.img floating around that you can dd to your system partition.

No service on my phone

Hello there,
i have an unlocked variant essential phone (openus) and i can't use my sims in it , i always get no service on whatever sim card i put in it, sim card is recognized and i get apn sets up correctly( check attached photos) . I flashed back to stock several times i always have the same issue . Can anyone who has openus variant share his modem partitions files!!!!
Thanks to everyone, i'm waiting for help (i'm without phone for about 10 days looking for a solution)

Rwin01 said:
Hello there,
i have an unlocked variant essential phone (openus) and i can't use my sims in it , i always get no service on whatever sim card i put in it, sim card is recognized and i get apn sets up correctly( check attached photos) . I flashed back to stock several times i always have the same issue . Can anyone who has openus variant share his modem partitions files!!!!
Thanks to everyone, i'm waiting for help (i'm without phone for about 10 days looking for a solution)
Click to expand...
Click to collapse
Turn off enhanced 4g...
Also...
It appears your carrier does not have LTE? If that's true try cycling thru the mobile network toggles in that same menu

rignfool said:
Turn off enhanced 4g...
Also...
It appears your carrier does not have LTE? If that's true try cycling thru the mobile network toggles in that same menu
Click to expand...
Click to collapse
my carrier support LTE , i did turn it off but i still have the same issue ,

Rwin01 said:
my carrier support LTE , i did turn it off but i still have the same issue ,
Click to expand...
Click to collapse
Does your carrier support 3g?
Try switching preferred network type.to that... Or 2g... Let's get it to connect first...

rignfool said:
Does your carrier support 3g?
Try switching preferred network type.to that... Or 2g... Let's get it to connect first...
Click to expand...
Click to collapse
switeched to 2g 3g.. nothing , still no service

Rwin01 said:
switeched to 2g 3g.. nothing , still no service
Click to expand...
Click to collapse
Go to your dialer put in
*#*#4636#*#*
Choose Phone Info
On the top half of the menu... Above the Ping Test button... Are any of the entries empty?

rignfool said:
Go to your dialer put in
*#*#4636#*#*
Choose Phone Info
On the top half of the menu... Above the Ping Test button... Are any of the entries empty?
Click to expand...
Click to collapse
mobile radio power is always off even if turn it on , unknown network as well

Rwin01 said:
mobile radio power is always off even if turn it on , unknown network as well
Click to expand...
Click to collapse
Is this an old sim card?
What variant do you have according to the bootloader?
Try removing your sim card... Boot the device... And see if the mobile radio can turn on with no card installed...

rignfool said:
Is this an old sim card?
What variant do you have according to the bootloader?
Try removing your sim card... Boot the device... And see if the mobile radio can turn on with no card installed...
Click to expand...
Click to collapse
VARIANT is OPENUS
sim card was working on the same phone last week before stopped , i tried another sim different carrier the same issue.
sim card out , mobile radio can turn on but you go back and enter to phone info again , it's off

Rwin01 said:
VARIANT is OPENUS
sim card was working on the same phone last week before stopped , i tried another sim different carrier the same issue.
sim card out , mobile radio can turn on but you go back and enter to phone info again , it's off
Click to expand...
Click to collapse
Did this happen after you updated to 9.0 Pie? Because My phone (Sprint model, flashed firmware to unlock) didn't recognize mi SIM after I took the update.
Where did you buy the phone? Are you absolutely it sure it was not a Sprint phone?
Anyways, I had to flash back to an old firmware, flash a couple of modem files, and now my SIM is recognized again.
I did what this gentleman did...
https://forum.xda-developers.com/showpost.php?p=75681830&postcount=314

thepolishguy said:
Did this happen after you updated to 9.0 Pie? Because My phone (Sprint model, flashed firmware to unlock) didn't recognize mi SIM after I took the update.
Where did you buy the phone? Are you absolutely it sure it was not a Sprint phone?
Anyways, I had to flash back to an old firmware, flash a couple of modem files, and now my SIM is recognized again.
I did what this gentleman did...
https://forum.xda-developers.com/showpost.php?p=75681830&postcount=314
Click to expand...
Click to collapse
sprint lock shows "invalid sim" if i'm not wrong , mine is unlocked version and i did ask sprint "i will attach their reply"

had issues calling only certain people and as someone metioned i tured off the " enhanced 4G" and it works fine now, my carrier supports it but it seems buggy...maybe need a we need "official carrier" for it tot work right.
im personally on Tmobile and everything works fine now. I guess its called HD or advanced calling that i had to disable. i attached screenshots. hope it helps someone