Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
xxxdc5 said:
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
Click to expand...
Click to collapse
Have you tried flashing the factory images, along with formatting the internal storage? Factory reset was a good idea, flashing the factory images is the next step. Do that and don't install any apps, if the problem remains then you're probably dealing with a hardware failure.
xxxdc5 said:
Hey guys,
HALP
Is there a good way to pinpoint exactly why my phone random reboots? So far I've already done a factory reset and it hasn't helped. Even with only installing basic apps (google apps, twitter/insta/snapchat/evernote)
Even with none of those apps installed, it would still reboot.
Tonight my phone was at 48%, I picked it up, sent a text message, put it down, picked it back up and it was on the Google splash screen rebooting.
I downloaded Catlog, will that help diagnose, and what should my settings be?
Thank you so much in advanced for any help yall can provide
PS, my phone has always been stock and never modded in any way.
Click to expand...
Click to collapse
Is your case "accidentally" holding down the power button? This was my issue.
Boot the phone in safe mode and check if the phone still does a constant reboot... in case it does.. there might be some hW issue as you already got the factory reset part going...
SENT... isn't that enough
Thanks for all the responses. I ended up losing patience and sending it back to my phone insurance for testing/replacement. They were the last to take it apart for a screen repair so I'm hoping to pin any hardware issue on them and they'll replace it under the warranty of the insurance plan I purchased with them.
If they offer me a definitive diagnosis I'll update as well.
Cheers
Hi all,
My galaxy s5 is stuck in a reboot loop. It started doing this today around 12:18pm and I can't get it to stay on long enough to back up my data. I took it to AT&T and they basically did nothing but tried a different battery and booted into safe mode. Neither of those options worked. I took it to best buy and the tech installed the latest updated and flashed the ROM (I believe). Still didnt work. She believed the issue was with the battery but didnt have any new ones there to test so I went to batteries plus and tested a brand new battery, still is rebooting. I am home now and just wiped the cache in recovery mode, still not working. Is there anyway at all I can get this phone to turn on long enough to backup my data? Any other commands I can try to clear whatever is causing this? I was not using my phone when this happened. It died at 15% which I didnt make too big a deal of because I know the battery has been weakening, but when I charged it up for a bit then turned it on, this problem started. When I turned it on, I had a text message coming through and then it restarted. As I was able to get it on for a bit that same text kept coming in over and over again so I thought maybe something with the messaging app and I disabled that all together but the problem remains. I hope someone can help me out here. Thank you.
SOLVED: Samsung Galaxy S5 Reboot Loop
I figured out a workaround and I take full credit because this creative solution was no where to be found on the internet nor did AT&T, Samsung or Best Buy offer any other alternatives aside from wiping the device. This is what I did:
I booted back into Recovery mode and looked through the logs for any indication of what was happening. My assumption was that it was a driver error and so scrolling through the logs I saw an error that said something like fail psy battery. I immediately think maybe its the drivers for power so I thought I'd see how it would respond if I put it in Ultra Power save mode. Thankfully the phone stayed on just long enough for me to put it ultra power save which did work. The phone stopped the reboot cycle it was stuck in but I still was not able to back anything up since the Ultra power save disabled the USB drivers and port. I let it charge up overnight in ultra power save and said I would try regular power save mode in the morning to see if that would also work but this time allow me mass storage access. Well, that worked! I put it in power save and I am backing everything up now as I type. I've got all my pics and now just letting samsung switch do its thing to perform full backup. YAY! I WIN! Hopefully this helps someone else that may have this problem and have tried everything else that is recommended for solving this issue.
-Natasha
Chicago, South side born and raised
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Aimara said:
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
Click to expand...
Click to collapse
samsungGs5 said:
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Click to expand...
Click to collapse
which os phone on ? lop or MM ?
Saturday night, I plug my 1 week old phone on the charger at 9%. I power off the phone and see the battery charging animation. I turned it back on as usual but this time my phone did something I've never seen before.
It started bootlooping!
I was like what the hell.
It loaded up to the lock screen and then rebooted. This happened over and over again for about an hour.
After googling, I found a thread about a Redni Note 5 pro having the same issue.
The solution was to hold power and Volume down until the phone rebooted to recovery.
After doing that, I was presented with the option to reboot to system, wipe phone (which I definitely didn't want) and connect to My Assistant.
I chose the first option and sure enough....my phone was stuck in a boot loop once again.
This is my first Xiaomi phone. It's not rooted at all and has locked bootloader on the stock 10.3.5 ROM. Fresh out the box...just a few apps, some photos and texts.
I've seen stuff like this before happen with rooted phones but never on a brand new non rooted phone.
Fortunately (and with lots of prayer), I was able to let the phone battery drain out completely since it wouldn't power off.
Sunday morning, I plugged it back on the charger and to my surprise, I saw the battery animation only this time!
After charging fully, I turned it on and saw it bootlooping again. After 5 mins, I decided to remove both my SIM tray with both SIM and micro SD.
THIS time, the phone stopped bootlooping entirely! Again....what the hell was my question ?.
Normally, my nerves are steel but yesterday, they were more like spaghetti lol
Against my own judgement, I wanted to test if it was my own SIM card causing the issue or if my micro SD card caused the issue.
I placed the SIM try back in with each card 1 by 1 however, the phone immediately started bootlooping on it's own right from system!
I've never seen this before with any other phone or brand I've used in the past.
This activity occurred again and again regardless which card was inserted. With no cards, the phone worked normally.
I decided, you know what, at this point, I'm going to back up my data during and factory reset since now I have access.
Thank God that worked!
After many hours of backing up data, factory resetting my phone and then restoring everything on Mother's Day ( which meant working around free time and planned activities with my Wife), I am happy to say my phone is back working normally with the same SIM card and Micro SD as if nothing happened.
Fluke or not, definitely going to be watching this phone carefully to see if the problem is gone for good.
I will say this, when I first took the phone out the box last week, I turned it on and watched it update to MiUI 10.3.5. Normally I factory reset my phones after updates to be safe but since the phone was still new, I did not factory reset this time. That could be the reason it did this...I'm still not sure.
Sometimes I power my phones off, connect the charger and turn them on. For years I've never had an issue or doing it this way. For a few days I didn't have an issue with my Redmi Note 7 either. After this experience, I will stop doing that entirely.
My question is, have any of you encountered random random boot loops with any of your Xiaomi products? How did it occur and how did you fix it?
Got the same problem, fixed it the same way
tiguy99 said:
Saturday night, I plug my 1 week old phone on the charger at 9%. I power off the phone and see the battery charging animation. I turned it back on as usual but this time my phone did something I've never seen before.
It started bootlooping!
I was like what the hell.
It loaded up to the lock screen and then rebooted. This happened over and over again for about an hour.
After googling, I found a thread about a Redni Note 5 pro having the same issue.
The solution was to hold power and Volume down until the phone rebooted to recovery.
After doing that, I was presented with the option to reboot to system, wipe phone (which I definitely didn't want) and connect to My Assistant.
I chose the first option and sure enough....my phone was stuck in a boot loop once again.
This is my first Xiaomi phone. It's not rooted at all and has locked bootloader on the stock 10.3.5 ROM. Fresh out the box...just a few apps, some photos and texts.
I've seen stuff like this before happen with rooted phones but never on a brand new non rooted phone.
Fortunately (and with lots of prayer), I was able to let the phone battery drain out completely since it wouldn't power off.
Sunday morning, I plugged it back on the charger and to my surprise, I saw the battery animation only this time!
After charging fully, I turned it on and saw it bootlooping again. After 5 mins, I decided to remove both my SIM tray with both SIM and micro SD.
THIS time, the phone stopped bootlooping entirely! Again....what the hell was my question .
Normally, my nerves are steel but yesterday, they were more like spaghetti lol
Against my own judgement, I wanted to test if it was my own SIM card causing the issue or if my micro SD card caused the issue.
I placed the SIM try back in with each card 1 by 1 however, the phone immediately started bootlooping on it's own right from system!
I've never seen this before with any other phone or brand I've used in the past.
This activity occurred again and again regardless which card was inserted. With no cards, the phone worked normally.
I decided, you know what, at this point, I'm going to back up my data during and factory reset since now I have access.
Thank God that worked!
After many hours of backing up data, factory resetting my phone and then restoring everything on Mother's Day ( which meant working around free time and planned activities with my Wife), I am happy to say my phone is back working normally with the same SIM card and Micro SD as if nothing happened.
Fluke or not, definitely going to be watching this phone carefully to see if the problem is gone for good.
I will say this, when I first took the phone out the box last week, I turned it on and watched it update to MiUI 10.3.5. Normally I factory reset my phones after updates to be safe but since the phone was still new, I did not factory reset this time. That could be the reason it did this...I'm still not sure.
Sometimes I power my phones off, connect the charger and turn them on. For years I've never had an issue or doing it this way. For a few days I didn't have an issue with my Redmi Note 7 either. After this experience, I will stop doing that entirely.
My question is, have any of you encountered random random boot loops with any of your Xiaomi products? How did it occur and how did you fix it?
Click to expand...
Click to collapse
Hello,
today I got the same issue as you stated above.
I tried to remove the SIM card (while the phone is on) and the phone brought me to the startscreen instantly. Inserting the SIM card caused the bootloop again ..
I googled this issue and found this thread,
went into the Recovery mode (Power + Volume Up) and did the Data Wipe.
Consequently, I could start the phone with my SIM card without problems ..
Later I found out, that removing the "Telephone"-permission from the "Contacts and dialer" app caused the bootloop.
(On my Stock 10.3.4 MiUI non root)
Greeting,
Dorian Rec
Dorian Rec said:
Hello,
today I got the same issue as you stated above.
I tried to remove the SIM card (while the phone is on) and the phone brought me to the startscreen instantly. Inserting the SIM card caused the bootloop again ..
I googled this issue and found this thread,
went into the Recovery mode (Power + Volume Up) and did the Data Wipe.
Consequently, I could start the phone with my SIM card without problems ..
Later I found out, that removing the "Telephone"-permission from the "Contacts and dialer" app caused the bootloop.
(On my Stock 10.3.4 MiUI non root)
Greeting,
Dorian Rec
Click to expand...
Click to collapse
Adding all permissions in contacts& dialer is the solution - you saved my day!
man ... it saved my life thanks a lot. it 100% worked.
That is awesome!
Glad I could help out.
Talk about scary situation....caused by a simple glitch in Miui 10.3.5.
Wonder if the fixed it with the updates...
To scared to update right now since everything has been running smoothly since on my 10.3.5 phone.
Can anyone else share of this problem still occurs on newer versions?
Dorian Rec said:
Hello,
today I got the same issue as you stated above.
I tried to remove the SIM card (while the phone is on) and the phone brought me to the startscreen instantly. Inserting the SIM card caused the bootloop again ..
I googled this issue and found this thread,
went into the Recovery mode (Power + Volume Up) and did the Data Wipe.
Consequently, I could start the phone with my SIM card without problems ..
Later I found out, that removing the "Telephone"-permission from the "Contacts and dialer" app caused the bootloop.
(On my Stock 10.3.4 MiUI non root)
Greeting,
Dorian Rec
Click to expand...
Click to collapse
tiguy99 said:
That is awesome!
Glad I could help out.
Talk about scary situation....caused by a simple glitch in Miui 10.3.5.
Wonder if the fixed it with the updates...
To scared to update right now since everything has been running smoothly since on my 10.3.5 phone.
Can anyone else share of this problem still occurs on newer versions?
Click to expand...
Click to collapse
10.3.6 PFGEUXM here - no glitch so far
Hi mine went on a bootloop but I have removed my sim and SD card and it continues to be on bootloop. Since I have a lot of data I can't do wipe data. Can you guys help me
Hello,
I am having the same issue of boot looping on my Redmi note 7 PRO. I also want to enter boot menu so atleast I can do anything, but doing force shut down (Volume down+power) I came across "FASTBOOT" mode. To get out of that I pressed and hold the power button for a while and it went again in a boop loop. Can you guys please help, I am still not able to turn it on.
Greeting,
Akash Parmar.
Akashparmar1999 said:
Hello,
I am having the same issue of boot looping on my Redmi note 7 PRO. I also want to enter boot menu so atleast I can do anything, but doing force shut down (Volume down+power) I came across "FASTBOOT" mode. To get out of that I pressed and hold the power button for a while and it went again in a boop loop. Can you guys please help, I am still not able to turn it on.
Greeting,
Akash Parmar.
Click to expand...
Click to collapse
most probably removing the "Telephone"-permission from the "Contacts and dialer" app is causing the bootloop - remove SIM and data card, start phone, fix the settings issue the get back the SIM
bootloop on my global version of redmi note 7
BThis last monday after all day work. I sat down and watch on youtube and after a few minutes my phone suddenly went black and when i turn it on it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone. Pls help me resolve this matter. Thanks
[email protected] said:
BThis last monday after all day work. I sat down and watch on youtube and after a few minutes my phone suddenly went black and when i turn it on it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone. Pls help me resolve this matter. Thanks
Click to expand...
Click to collapse
did you take off the card memory and sim?
Hi,
I am also facing the same problem since yesterday ecening, when I turn restarted my phone it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone.
Also, I am unable to enter the fastboot or fatory reset menu as the fastboot menu ony flashes for a second and it again goes into the infinite loop.
Pls help me resolve this matter, any poiner would be appreciated. Thanks
hbhasin said:
Hi,
I am also facing the same problem since yesterday ecening, when I turn restarted my phone it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone.
Also, I am unable to enter the fastboot or fatory reset menu as the fastboot menu ony flashes for a second and it again goes into the infinite loop.
Pls help me resolve this matter, any poiner would be appreciated. Thanks
Click to expand...
Click to collapse
How you solved this issue?
It's MIUI 11.0.1 still the same problem
Ok I updated my phone to MIUI 11.0.1 it still has the same problem but thanks to everyone in this thread I
finally fixed this problem that kinda scared the crap out of me.
Thanks Everyone
I did not know this was a thing until last night. I'm on MIUI 11.0.9
My phone restarted out of nowhere and then my flash light came on by itself, gps was turning on by itself and the reboot/switch off screen kept coming and going, little while later it went into the loop. wouldn't even get to the android screen, i couldn't go into recovery mode either it was so bad. I let it die last night and after seeing this thread i plugged it in, and took out the sim (no memory card). So it seemed to work, though the torch and reboot/switch off screen did show up but nothing like yesterday where it kept interrupting me while i was trying to backup my data. Luckily i do a manual back up regularly.
I changed the "Telephone" permission and it went into the bootloop immediately. It turned on, and i started to backup the last of my data and it went into bootloop again. It's been 10 minutes now.
I noticed it seemed to go into bootloop every time i turned off gps,cell data, or was clearing files from my phone. Honestly i thought i was being hacked. Any suggestions on what I can do?
Srushti97 said:
I did not know this was a thing until last night. I'm on MIUI 11.0.9
My phone restarted out of nowhere and then my flash light came on by itself, gps was turning on by itself and the reboot/switch off screen kept coming and going, little while later it went into the loop. wouldn't even get to the android screen, i couldn't go into recovery mode either it was so bad. I let it die last night and after seeing this thread i plugged it in, and took out the sim (no memory card). So it seemed to work, though the torch and reboot/switch off screen did show up but nothing like yesterday where it kept interrupting me while i was trying to backup my data. Luckily i do a manual back up regularly.
I changed the "Telephone" permission and it went into the bootloop immediately. It turned on, and i started to backup the last of my data and it went into bootloop again. It's been 10 minutes now.
I noticed it seemed to go into bootloop every time i turned off gps,cell data, or was clearing files from my phone. Honestly i thought i was being hacked. Any suggestions on what I can do?
Click to expand...
Click to collapse
Try turning off the call logs premission in the contacts app
Srushti97 said:
I did not know this was a thing until last night. I'm on MIUI 11.0.9
My phone restarted out of nowhere and then my flash light came on by itself, gps was turning on by itself and the reboot/switch off screen kept coming and going, little while later it went into the loop. wouldn't even get to the android screen, i couldn't go into recovery mode either it was so bad. I let it die last night and after seeing this thread i plugged it in, and took out the sim (no memory card). So it seemed to work, though the torch and reboot/switch off screen did show up but nothing like yesterday where it kept interrupting me while i was trying to backup my data. Luckily i do a manual back up regularly.
I changed the "Telephone" permission and it went into the bootloop immediately. It turned on, and i started to backup the last of my data and it went into bootloop again. It's been 10 minutes now.
I noticed it seemed to go into bootloop every time i turned off gps,cell data, or was clearing files from my phone. Honestly i thought i was being hacked. Any suggestions on what I can do?
Click to expand...
Click to collapse
It looks like a hardware problem, if your phone gets into bootloop even there is no sim card - try to change to the other position for the sim card
same issue
gosh scared the xxxx out of me too! I was uninstalling updates uninstall to my redmi note 7 cause too little space and it went into reboot loop. removed sim and giving permission works. I wonder how to do it if removing sim didn't help me boot! how would j have been able to add back permission. what's worrying was I didn't remove any permissions , I only did uninstall updates to all xiaomi apps
---------- Post added at 01:58 AM ---------- Previous post was at 01:52 AM ----------
tiguy99 said:
Saturday night, I plug my 1 week old phone on the charger at 9%. I power off the phone and see the battery charging animation. I turned it back on as usual but this time my phone did something I've never seen before.
It started bootlooping!
I was like what the hell.
It loaded up to the lock screen and then rebooted. This happened over and over again for about an hour.
After googling, I found a thread about a Redni Note 5 pro having the same issue.
The solution was to hold power and Volume down until the phone rebooted to recovery.
After doing that, I was presented with the option to reboot to system, wipe phone (which I definitely didn't want) and connect to My Assistant.
I chose the first option and sure enough....my phone was stuck in a boot loop once again.
This is my first Xiaomi phone. It's not rooted at all and has locked bootloader on the stock 10.3.5 ROM. Fresh out the box...just a few apps, some photos and texts.
I've seen stuff like this before happen with rooted phones but never on a brand new non rooted phone.
Fortunately (and with lots of prayer), I was able to let the phone battery drain out completely since it wouldn't power off.
Sunday morning, I plugged it back on the charger and to my surprise, I saw the battery animation only this time!
After charging fully, I turned it on and saw it bootlooping again. After 5 mins, I decided to remove both my SIM tray with both SIM and micro SD.
THIS time, the phone stopped bootlooping entirely! Again....what the hell was my question .
Normally, my nerves are steel but yesterday, they were more like spaghetti lol
Against my own judgement, I wanted to test if it was my own SIM card causing the issue or if my micro SD card caused the issue.
I placed the SIM try back in with each card 1 by 1 however, the phone immediately started bootlooping on it's own right from system!
I've never seen this before with any other phone or brand I've used in the past.
This activity occurred again and again regardless which card was inserted. With no cards, the phone worked normally.
I decided, you know what, at this point, I'm going to back up my data during and factory reset since now I have access.
Thank God that worked!
After many hours of backing up data, factory resetting my phone and then restoring everything on Mother's Day ( which meant working around free time and planned activities with my Wife), I am happy to say my phone is back working normally with the same SIM card and Micro SD as if nothing happened.
Fluke or not, definitely going to be watching this phone carefully to see if the problem is gone for good.
I will say this, when I first took the phone out the box last week, I turned it on and watched it update to MiUI 10.3.5. Normally I factory reset my phones after updates to be safe but since the phone was still new, I did not factory reset this time. That could be the reason it did this...I'm still not sure.
Sometimes I power my phones off, connect the charger and turn them on. For years I've never had an issue or doing it this way. For a few days I didn't have an issue with my Redmi Note 7 either. After this experience, I will stop doing that entirely.
My question is, have any of you encountered random random boot loops with any of your Xiaomi products? How did it occur and how did you fix it?
Click to expand...
Click to collapse
I cannot thank you enough!!
charles2020 said:
gosh scared the xxxx out of me too! I was uninstalling updates uninstall to my redmi note 7 cause too little space and it went into reboot loop. removed sim and giving permission works. I wonder how to do it if removing sim didn't help me boot! how would j have been able to add back permission. what's worrying was I didn't remove any permissions , I only did uninstall updates to all xiaomi apps
---------- Post added at 01:58 AM ---------- Previous post was at 01:52 AM ----------
I cannot thank you enough!!
Click to expand...
Click to collapse
Anytime!
Glad I can help
tiguy99 said:
That is awesome!
Glad I could help out.
Talk about scary situation....caused by a simple glitch in Miui 10.3.5.
Wonder if the fixed it with the updates...
To scared to update right now since everything has been running smoothly since on my 10.3.5 phone.
Can anyone else share of this problem still occurs on newer versions?
Click to expand...
Click to collapse
Seems like this problem exists on MIUI 12.5 too. I haven't tested the fix yet.