Messed up need help - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi everyone im kinda new on this smartphone world , but i have a few knowledge on software so i decided to try to root myself my new ( to me) galaxy s4 sgh-i331
i managed to do it , but wifi icon had trouble and coudnt turn it on after rooting , so i tried to look for the stock version rom for that model and i tried to install it via odin .
i falided and now when i whant to start the phone it says firmware upgrade encountered an issue, please select recover mode in Kies & try again.
so i did as i was told to , i connected the phone to my laptop and open Kies but it never ends trying to connect the phone
im desperate i havn´t been able to use my phone in 2 days and it's starting to become an issue
i hope i described my problem the right way
PLEASE HELP!

ponchogonzalez90 said:
Hi everyone im kinda new on this smartphone world , but i have a few knowledge on software so i decided to try to root myself my new ( to me) galaxy s4 sgh-i331
i managed to do it , but wifi icon had trouble and coudnt turn it on after rooting , so i tried to look for the stock version rom for that model and i tried to install it via odin .
i falided and now when i whant to start the phone it says firmware upgrade encountered an issue, please select recover mode in Kies & try again.
so i did as i was told to , i connected the phone to my laptop and open Kies but it never ends trying to connect the phone
im desperate i havn´t been able to use my phone in 2 days and it's starting to become an issue
i hope i described my problem the right way
PLEASE HELP!
Click to expand...
Click to collapse
Could you tell us more on your phone. The version of firmware before, which root method you use, which stock version of firmware you install via odin, etc...

This might help: http://forum.xda-developers.com/galaxy-s4-att/general/guide-odin-to-stock-updating-rooting-t2926642

Related

problems when upgrading firmware

Hi guys
Just installed the new keies software and it said the froyo update was out for my handset (galaxy s) it downloads the update really slow (takes about 20 mins) and then then after it reaches 100% the phone disconnects from the PC and the andriod constuction logo appears on the phone, then shortly after i get an error message from kies telling me the upgrade didnt work and that an emergancy repair is needed..
Ive managed to recover the phone back to working order, but is there anyway i can get this update?
p.s phone was unlocked with the tool from these forums when we had it, if that makes a differance
There are many problems with kies while upgrading the firmware. When you get the error - did you read the error? At times it says something about a "rapi.dll" file missing or any other file, just download that file and it should work.
Best alternative is download the firmware from samfirmware (stock) and flash through odin, it hardly takes any time.
If you want your genuine network supplied firmware i would use the Kies Registry Patcher as this allows you to save the downloaded rom in case of problems .
Failing that as advised the stock rom but that is not what came with the phone its generic non network non branded .
http://forum.xda-developers.com/showthread.php?t=835628&highlight=Kies+Registry+Patcher
jje
xero01uk said:
Hi guys
Just installed the new keies software and it said the froyo update was out for my handset (galaxy s) it downloads the update really slow (takes about 20 mins) and then then after it reaches 100% the phone disconnects from the PC and the andriod constuction logo appears on the phone, then shortly after i get an error message from kies telling me the upgrade didnt work and that an emergancy repair is needed..
Ive managed to recover the phone back to working order, but is there anyway i can get this update?
p.s phone was unlocked with the tool from these forums when we had it, if that makes a differance
Click to expand...
Click to collapse
This is not a big deal, just click on emergency when it appears and kies will proceed, it might say that it will download the firmware again or might use the firmware that is already downloaded.
Can somebody point me on kernel for JVQ supporting Voodoo Color? Thanks.

[Q]HELP Samsung S4 not starting

Hi guys,
First thanks for all your help in advance.
My mobile yesterday started to give me error "Not registered on the network" every time I tried to do a phone call. After google-it apparently this is a common problem on the Samsung devices and following a tutorial on the link bellow I was able to root my mobile phone without any problem and following the tutorial on idroidspace I was able to try all the solutions as suggested
As a first option they told me to try using ARIZA patch, but when I ran it says that my model is not compatible. As second option they advice me to flash my modem, I have follow all the instructions but didn't work as well, I was still receiving the error when I tried to do a phone call.
Today I was looking to find the stock firmware (ROM) for my Samsung thinking that a reinstallation could work to solve the error, but after I installed the Kernel file using ODIN v3.07 my mobile is now saying "kernel is not seandroid enforcing" message and after that is not showing any image on the screen
I'm trying to turn my mobile using recovery mode but the same message shows up and the mobile is not turning on...I'm only able to turn the mobile on using the download mode...and ODIN is still detecting it
My Mobile is a Samsung S4 GT-I9505 XXUBMEA unlocked to all the networks from UK
Can you guys please help me? I probably have destroyed the phone already and seek for help to late. But can you guys help me?
Thanks
synosis said:
Hi guys,
First thanks for all your help in advance.
My mobile yesterday started to give me error "Not registered on the network" every time I tried to do a phone call. After google-it apparently this is a common problem on the Samsung devices and following a tutorial on the link bellow I was able to root my mobile phone without any problem and following the tutorial on idroidspace I was able to try all the solutions as suggested
As a first option they told me to try using ARIZA patch, but when I ran it says that my model is not compatible. As second option they advice me to flash my modem, I have follow all the instructions but didn't work as well, I was still receiving the error when I tried to do a phone call.
Today I was looking to find the stock firmware (ROM) for my Samsung thinking that a reinstallation could work to solve the error, but after I installed the Kernel file using ODIN v3.07 my mobile is now saying "kernel is not seandroid enforcing" message and after that is not showing any image on the screen
I'm trying to turn my mobile using recovery mode but the same message shows up and the mobile is not turning on...I'm only able to turn the mobile on using the download mode...and ODIN is still detecting it
My Mobile is a Samsung S4 GT-I9505 XXUBMEA unlocked to all the networks from UK
Can you guys please help me? I probably have destroyed the phone already and seek for help to late. But can you guys help me?
Thanks
Click to expand...
Click to collapse
You need to go to http://www.SamMobile.com and download the newest official stock
i9505 Odin flash firmware/rom and flash it.
Here is the firmware you need:
GT-I9505 United Kingdom (EE) 2013 November 4.3 I9505XXUEMJ8 I9505EVREMJ2
This is the latest official stock samsung jellybean 4.3 firmware for your phone.
This is the stock official firmware for your country and for your phone so it's NOT rooted.
You will have to create a new user account at SamMobile.com but it takes only a minute.
Good luck!
I'm downloading it now.
To install it I will need to use ODIN, right? Click on the button PDA and select the right? Just in case and for double checking
Also, do you think this will solve the error with the phone calls? And should I worry about the kernel message on the startup?
Thanks
is it possible to get root and recovery on these roms? no point if cant..............do i need downgrade then root and recovery?
yes. that is possible as that you will change knox warranty void to 0x1 i think.
hi guys,
I have managed to install the suggested firmware and now the mobile is turning on and I have the recovery mode back as well. The only problem is now the Wi-Fi doesn't work and the error is still there everytime that I try to do a phone call.
There is any suggestions? Do you guys think if I use a custom firmware instead of the stock one the problems will go away? Do you guys recommend any firmware for my device?
Open for any suggestions as I really don't know what can I do more...
Thanks
Hi guys,
I was just on the phone with Samsung support and they actually told me to look for an answer in the forums, and I will be surprised how much information can I find out here...
I'm writing a complain at the moment as the phone is not even 6 months old and I really don't know what to do to fix it
Any suggestion from your guys? I'm really out of options at the moment
Thanks,

[Q] Big problem! I need help!

Hi everyone!
First of all I am sorry for my poor english, it's my third language...
I have a Samsung S4 SGH-I337M (The canadian one with Fido).
I used to root it, and then try some different custom rom and after this I wanted to put back the orginal firmware using ODIN because I installed not correctly a ROM and I didnt have the application to purshase APPs lol,... But my usb wire got disconnected from the phone while I was puting the firmware back into the phone! Now I cant boot my phone.... It tell me : " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. "..
And when I use ODIN, I receive a fail message telling me I am missing a PIT file.
But I dont have any PIT file,... I am lost haha... I hope someone can help me with it!
And if its possible, maybe I can dirrectly install a new custom ROM dirrectly from ODIN ? At this moment nothing work on my phone....

[Q] Revert Samsung Galaxy Grand Prime SM-G5030AZ back to stock Rom after Kingroot

Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
HammersmashDFCC said:
Hello to you to you all. I wish I never rooted. I need to know what I did to my phone now that I used Kingroot on this Grand Prime. I also need to get my phone to not say custom in about phone. I tried Samsung Kies and I got error messages. Do I need to flash a stock Rom? Is my bootloader damaged? Please, I beg you experts please help me?. Thank you all in advance for your time and effort.
Click to expand...
Click to collapse
Use super su, and un-root your phone with the option for un-root. Or just flash stock rom that's match your model.
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
HammersmashDFCC said:
I apologize but I have tried to give supersu superuser status although supersu would have those permissions from kingroot, it could not update it's binaries. When I did a full unroot with kingroot, my phone still was not allowed to receive over the air updates via wifi. About flashing a stock Rom I can reroot with kingroot but I cannot locate any stock Rom for this phone. I did a lot of research trying to find one. Can you please advise to as to where to go so that I can locate the stock Rom? Thank you.
Click to expand...
Click to collapse
here. just use odin to flash. and choose the correct version of your phone.
http://www.sammobile.com/firmwares/search/grand prime/
Thank you very much
I really appreciate you time and effort that you did.
Getting the stock firmware
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ?.
HammersmashDFCC said:
I have searched that particular location and my model is SM-G530AZ and it's not found in that directory. I am at a checkmate. Unless I can use a firmware from one of the Grand Prime phones with a similar model but that to me does not make too much sense... Or maybe it does. But regarding my particular model it doesn't exist (or so it seems. Can one please come up with a solution? Flashing the Rom is the only option at this point so need download stock. Thanx everyone. ��.
Click to expand...
Click to collapse
Since your model is a dual with lte i guess you can use the 530h firmware. but i'm not sure.
My Model's Definite Firmware
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
HammersmashDFCC said:
Thank you very much for that info. But its not a definite so I wouldn't go ahead with it. I find it very interesting that for every other model of the Grand Prime there is a definete stock software available for the user. But when it comes to mine there isn't. So if anyone can possibly find it I'll be so happy.
Click to expand...
Click to collapse
I am facing the same challenge with my G530AZ model aswell. I am not even able to see my Network mode menu to change after realizing my device can not receive 3G signal only Edge. I located this menu after rooting to unlock my phone however it has completely vanished as I may put it. Any news on a compatible stock rom will be appreciated aswell.
Solution for reverting phone fully into stock (SM-G530AZ) & any other Samsung
I wasn't going to let Samsung Customer Service get away with not be able to give me info on how to get the code for emergency recovery mode using Samsung Kies. I got the Samsung Rep to tell me how to get the code in Kies all the time (in emergency recovery mode). Have the usb plugged in first without the phone connected to it. Then hold down the volume down key on your phone when it's OFF and after the volume down key is being held down, connect your phone to the USB while the Samsung Kies program is running. The code should show in Kies after that. Then go to the tools selection in Kies and click on the Recovery Mode option and you follow the further instructions. I didn't try this yet but I will very soon. I wrote this right after I got off the phone from the Samsung Rep. I really hope that this is a true method that works. If yes, cheers to all!
Sorry, can't be so trusting with Customer Service Rep of Samsung
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
sm-g530az
HammersmashDFCC said:
I apologize for my previous post in a way. Well first of all this model SM-G530AZ (my model) isn't compatable with Kies as in that I got a message from Kies saying that. Therefore there was no way for me to know that the holding of the volume down method will generate the code for the emergency software reflash on this model. Finally, if that Rep was able to make that mistake I doubt whether it works for phones that are compatable with Kies.
Click to expand...
Click to collapse
Any luck on flashing the sm-g530az. I try most of the firmware from sammobile. But no luck. And, sm-g5630az firmware is not in Sam Moblie.
Only solutions I can think of...
Earlier in this forum a member said that you can possibly use the 530h firmware, being that they are basically the same firmware as ours although he said he's not totally sure. If Kies 3 and the newer version of Kies (the name slipped my mind, but the message pops up anytime one installs Kies 3 asking if you want to download it) don't work because a message comes up saying that the phone doesn't support initializing, maybe what that member said is the only possible option for right now. But now I'm thinking that you can do anything to your phone which will be "normal" looking as far as for the things which the customer service reps look for see if the phone was tampered with which voids the warranty, in a repair center they can wipe all from the phone and put stock software. But the issue with that may be that the binaries that are on you phone now may cause your phone to get bricked being that their software uses different binaries. This is when they plug it in by them the phone need to load to 100% and if it stops in middle the phone is bricked. So they told me that there is that risk. If you can fool them into trying to do that flashing process on your phone because they seem to think that the warrantee is intact and it doesn't get bricked, you are good to go (I visited a Samsung repair center and found this out being that I had issues with them). But in your case that may or may not be possible . Good luck.
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
zomgitsanoob said:
Your instructions were slightly off. Here's what worked.
1) install KIES 3. DO NOT PLUG IN PHONE
2) go to tools -> firmware upgrade and initialisation in KIES
3) device id = SM-G530AZ ; serial number is under battery
4) allow KIES to download the firmware
5) place phone in ODIN mode/Emergency Download Mode (hold VOL DWN and HOME while powering on ) then plug in phone to computer via USB
6) allow KIES to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) PROFIT! After the phone restarts, it will take you through initial set up (like when you bought it)
YOU WIN!! Even the Mobile Data is Set-up Already!​
All your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
BONUS::
about: device status: official
odin mode:
current binaryfficial
system status: official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
OPTIONAL:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
did this work on the build g530az of5?
Cricket has not yet made lollipop available to me (I keep checking), so I have not been able to test it.
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
iseewhatudid said:
I have the SM-G530AZ and I'm trying to restore stock using the method you provided but I'm stuck at 8% update/initialization. I've tried everything I can think of to unbrick my phone. Please help!
Click to expand...
Click to collapse
try again following those directions thoroughly, just worked for me earlier today, make sure you're on a good internet connection, and don't plug in the phone (which will be in download mode) until you absolutely have to. hope all goes well.
Thanks a million
zomgitsanoob said:
your instructions were slightly off. Here's what worked.
1) install kies 3. Do not plug in phone
2) go to tools -> firmware upgrade and initialisation in kies
3) device id = sm-g530az ; serial number is under battery
4) allow kies to download the firmware
5) place phone in odin mode/emergency download mode (hold vol dwn and home while powering on ) then plug in phone to computer via usb
6) allow kies to send image to phone. Have some ice cream and egg rolls and do not touch anything.
7) profit! After the phone restarts, it will take you through initial set up (like when you bought it)
you win!! Even the mobile data is set-up already!​
all your screwups (soft brick, deletes systemui....) are forgiven. Don't do it again.
bonus::
about: Device status: Official
odin mode:
Current binaryfficial
system status: Official
used knox status checker from gp.... 0x0 !
I think we just got our warranty back, baby :good:
Optional:
If you still want root, (re)reroot using the established method here
Click to expand...
Click to collapse
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
same exact issue
BXXCLISIVE said:
thank you so much man i had rooted my galaxy grand prime from cricket with kingroot ..couple hours later once my phone died and restarted it said my phone was flashed and locked due to unauthorized firmware ..i could not get into my phone at all.. Only able to see odin mode (download mode) ..so i did some research and could not find sm-g530az firmware anywhere for download. So i went to cricket they told me my phone is no good i had to get another one. I was furious ..but didnt give up since im pretty mobile phone and computer savvy. I still did some research found this thread and downloaded kies 3 .it did not recognize my phone for connection ..so i downloaded kies 2.6 and kies lite.
It just kept saying connecting ..so i then followed ur steps above and it brought my phone back to life ..crazy how cricket and even samsun themselves did not know what to do as i was on the phone with both of them ..they told me my phone is no longer good ..smh ...anyways thank you sooo much ..saved me about $150.
I hope this helps anyone else that is in the same position that i was in
Click to expand...
Click to collapse
when i follow step 3 where i have to put in the model of the phone SM-G530AZ i enter it and it says please check model name and try again i see it says somthing about the serial number how is it supposed to be entered model name;serial number? becuse just using the model number doesnt get me passed anything :crying: :crying:

i think i ****ed up my phone(galaxys6 edge), i hope someone can help me out,

Hi there.
first of all i want to introduce myself because this is my first post on this website, i got this website from a friend of mine.
my name is nicky, im from holland and 26 years old.
but since today im in big trouble..
i had my phone rooted, but i wanted to uninstall this.
so i used an app for it, but then it rebooted and it had a bootloop.
first step i tryd to reset it with the recovery tool within the phone.
not works because of an error. E: cant mount (or something)
so i tryd to bring back too stock firmware with odin.
it came back with an error.
NAND write start, FAIL...
next thing i did was to try recovery with samsung programma smart switch.
also fail. (now i have this logo An error has occurred while updating the device software. use the emergency recovery function in the smart switch pc software) while powering my phone.
i dont know what to do anymore, im working on this since 11 clock this morning and im getting a little depressive about this.
Details:
Samsung galaxy s6 edge.
Nederlands, not a provider locked phone.
still can go to download mode, but cant go to recovery.
many thanks.
Greets nicky
This is the Edge + forum, you have an Edge? Different devices. You need to post on the Edge forum.
Ticky-Nax said:
Hi there.
first of all i want to introduce myself because this is my first post on this website, i got this website from a friend of mine.
my name is nicky, im from holland and 26 years old.
but since today im in big trouble..
i had my phone rooted, but i wanted to uninstall this.
so i used an app for it, but then it rebooted and it had a bootloop.
first step i tryd to reset it with the recovery tool within the phone.
not works because of an error. E: cant mount (or something)
so i tryd to bring back too stock firmware with odin.
it came back with an error.
NAND write start, FAIL...
next thing i did was to try recovery with samsung programma smart switch.
also fail. (now i have this logo An error has occurred while updating the device software. use the emergency recovery function in the smart switch pc software) while powering my phone.
i dont know what to do anymore, im working on this since 11 clock this morning and im getting a little depressive about this.
Details:
Samsung galaxy s6 edge.
Nederlands, not a provider locked phone.
still can go to download mode, but cant go to recovery.
many thanks.
Greets nicky
Click to expand...
Click to collapse
If you're still able to get into download mode try rooting your phone, install custom recovery and boot into recovery.
Then flash a custom rom
After that if you want stock again test if Odin works
@Ticky-Nax
Odin fails to flash if the firmware isn't the right one for your phone or you've got a bad download.
Look on the backside of your phone. There's some text. Search for something like SM-G925 and another letter behind it. Now visit http://www.sammobile.com/firmwares/ and insert exactly the modelnumber from your back. Now search for a firmware from the Netherlands and download it. Last of all you need to flash it again with Odin and it should work.
@mattan1999's method won't work because you killed your bootloader I guess. This means you really have to reflash a stock firmware with Odin
I hope this helps a bit

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