Smart manager keeps scanning on boot? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hi, my phone never used to scan on boot and all of a sudden i found the option smart manager and done 1 scan which was fine, but now every time i restart my phone it now does a scan on boot and dont want it to, i'd prefer it to not do it like it always used to be, but i dont see any options to turn it off?
can anyone help please?
thanks
James

or is it normal for it to scan on every boot? mine just didn't used to do it?

Related

Q: X2 Lockscreen hangs

Hi!
I have problem with lockscreen and locked phone.
When phone is in standby and locked and I'm trying to unlock it, it hangs in lockscreen. I can move slider to unlock phone but nothing happens and it just stays locked.
This happens sometime few times in one day and sometimes is everything ok for a week. When this happens I have to take out battery and put it back in and it's very very annoying.
Is there something to fix this problem?
Thanks in advance.
Lock screen
I have same problem, but no solution yet
simple..just set a password at ur x2..and then,hola..it will not happen again..its also happen to me last time..almost everyday..
android lockscreen
Me simple installed android lockscreen, nice looking one, but no landscape(no problem for me), just search this forum if ya want
You can solved this problem by go to Start>Settings>Auto Lock> uncheck Enable Auto Lock. I have the same hang out like your. This way helpful for me. When you need to lock your phone just Start and tap on Clock icon.
Thanks

Noob yes...So take pity and help :(

Hey guys...so maybe I'm not doing it right.I've purchased the 32 GB device and everytime I connect it to PC no matter if USB debbuging is selecyed ot anything else I cannot for the life of me create new files or transfer files into device. I usually get an error message saying..the device has either stopped responding or has been disconnected.?? What gives? I've decided to download wifi file transfer but what should i do? Ive just rooted the device and problem existed even before then.
Playdoe said:
Hey guys...so maybe I'm not doing it right.I've purchased the 32 GB device and everytime I connect it to PC no matter if USB debbuging is selecyed ot anything else I cannot for the life of me create new files or transfer files into device. I usually get an error message saying..the device has either stopped responding or has been disconnected.?? What gives? I've decided to download wifi file transfer but what should i do? Ive just rooted the device and problem existed even before then.
Click to expand...
Click to collapse
AirDroid tends to work better than that MTP c**p, especially for larger files.
Also I noticed MTP tends to be a bit buggish if the device goes to sleep (ie: screen turns off) especially if you use a lock (pattern lock etc).
kbeezie said:
AirDroid tends to work better than that MTP c**p, especially for larger files.
Also I noticed MTP tends to be a bit buggish if the device goes to sleep (ie: screen turns off) especially if you use a lock (pattern lock etc).
Click to expand...
Click to collapse
Yeah buddy but the problem is i can't copy anything wether on MTP or the other. It won't let me. So it seems my only option is these over wifi transfers? System always gives me an error message everytime I try to make a new file or copy and paste one. Only way I see the drive is if the system in under camera mode (can't remember which one that is right now) but yeah...the other mode won't show the drive and in "camera mode " there is nothing I can do.

S7 Edge Lock Screen issue, wont unlock

I bought two Galaxy S7 Edge phones recently and have noticed this issue on both phones now. Both are also updated to the latest firmware. Both of us have fingerprints set up and a pattern backup. So far, the issue has occurred to us both twice. I happen to always use my fingerprint to unlock and she always uses pattern out of habit from a past phone. She brought it to me a couple of days ago and said her phone says to wait 60 minutes and try again. I asked how many times she entered it wrong, because of course I thought she entered it wrong. She said she didn't enter it incorrectly. I asked if she tried to reboot, of course not. Anyways, I held on to it and after 60 minutes I entered the pattern to unlock her phone and sure enough it wouldn't work. I rebooted, and tried again and it worked. OK...Weird.
The very next day, it happened on my phone. I always use my fingerprint though so it told me no match found. Say what? Tried again. Same thing. OK, swipe and tried my pattern. It says its incorrect and to try again in 30 seconds. 30 seconds later, I tried again and it locked me out for 60 seconds. This time I rebooted, and after it was done and 60 seconds had passed my pattern was working again.
I don't get why it randomly seems to not recognize that we are putting in the correct pattern or fingerprint. I am however happy that a reboot seems to resolve the issue. Is no one else experiencing this?
Mine doesn't lock instead!
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
shunail said:
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
Click to expand...
Click to collapse
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Viper41086 said:
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Click to expand...
Click to collapse
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
shunail said:
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
Click to expand...
Click to collapse
Hmm.. Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Factory Settings Reset did it
Factory Settings Reset did it however gestures and smart stay are still issues!! Then I courage myself to do Factory Phone Reset and dang the issue with the gestures persists!!
Bump.
No one else is having this issue? I just happened to be the only one with two new phones that do it?
This literally just happened to me! I was walking to a friend's house and was using the phone just fine - was using Facebook Messenger and Spotify. All of a sudden, I try to unlock it (I have a pattern to draw, not a code) and it doesn't work. I have no idea what's going on but I don't want to factory reset and lose all my contacts and pictures. I only have four tries left to unlock it before it automatically resets itself. I've tried using the Android Device Manager to set a temporary password but since there's already a pattern to draw it won't bypass the lock screen for some reason. I never thought to check the security settings on my phone (why would I if I had a lock screen on it?) so I can't use the Samsung equivalent either. I'm extremely frustrated - been looking for help for about an hour and I'm finding absolutely nothing. It's clearly been a problem before and yet there's no solutions or explanations as to why it's happening??
While I am still having this issue sparsely, I can get around it simply by rebooting. It's just annoying to have to do so.
It's anew feature of S7 called SMART LOCK, meaning your phone knows if you're in a safe place such as your Home, your Car or if you paired a smart watch with your phone and added it as trusted device, as long as you're connected to your watch, the phone knows you're in a safe place so you dont need to enter password to your phone. Or if youre in your car or at Home, then you wont need to enter password to open your phone. But if you want to remove this feature and want to swipe or enter your pin no matter where you are then do this..go to:
SETTING>LOCK SCREEN & SECURITY>SECURE LOCK SETTING>SMART LOCK. Here you'll see "Trusted Places" and "Trusted Device" Just edit or press and hold whatever is in there, e.i your watch, your home address etc...then remove and you should be good to go.
Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.

BT keeps turning off

For the past few days, my BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Gary02468 said:
For the past few days, by BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Click to expand...
Click to collapse
Try this my help.
Settings-> connections->more connection setting -> reset networks
Clicking from Edge of Galaxy.
norbarb said:
Try this my help.
Settings-> connections->more connection setting -> reset networks
Click to expand...
Click to collapse
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Gary02468 said:
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Click to expand...
Click to collapse
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Clicking from Edge of Galaxy.
norbarb said:
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Click to expand...
Click to collapse
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Gary02468 said:
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Click to expand...
Click to collapse
Try one more thing : Settings-> Applications-> in right top corner you have 3 dots, press and choose Show System Apps
scroll to Bluetooth share , click on it then click on Storage and Clear Data. go back and do same with Bluetooth Test.
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
Very interesting info.
Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
There is an app in the store called App Brain Ad Detector.
After you install it you can scan all your installed apps and it will break down all permissions given to each app, show which ad network, etc. It is very useful!
Also after it is installed when you install a new app it will report if it does things not normal.. IE it would probably have caught that BT permission!

Booting in airplane and black screen

Running stock - I recently wiped and managed to forget my password. As you all know biometrics won't work upon a fresh reboot. Well, I tried all I could remember and had no success. I found a link to samsung accounts which will remote unlock. Great!
Except now when I boot the phone it's a black backdrop "Please input pw to 'turn on' device'" and can see it's automatically set into airplane mode. I can't access the notification bar, I can't send the unlock command......what can I do?
Do I have to seriously wipe again?
don't bother replying as the phone wiped itself. Piece of **** phone software is a hunk of garbage. One single restart locked the whole phone out from ALL connectivity. No wifi, no cell, no anything.
What is the god damn point of remote software to unlock, track, locate devices if ONE ****ING restart locks out the entire software suite? Knox is trash.

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