Database Users

Moto x play com hard brick

People need help. Sorry if'm posting in the wrong place, I'm new here.
I have a Moto X Play (XT1563) And after I flash it to the stock rom 6.0 he installed it right more at the time of restart he did not call more, no charges and no starts in fastboot.
The bootloader it was unlocked, and the battery was at 20% load.
When I plug it in the PC it is recognized as UNKNOWN DEVICE. What I do to try to recover it? as seen videos of people recovering MOTO G1 AND 2, MOTO X 1 and 2. Thank you in advance!​

Rwaan said:
People need help. Sorry if'm posting in the wrong place, I'm new here.
I have a Moto X Play (XT1563) And after I flash it to the stock rom 6.0 he installed it right more at the time of restart he did not call more, no charges and no starts in fastboot.
The bootloader it was unlocked, and the battery was at 20% load.
When I plug it in the PC it is recognized as UNKNOWN DEVICE. What I do to try to recover it? as seen videos of people recovering MOTO G1 AND 2, MOTO X 1 and 2. Thank you in advance!​
Click to expand...
Click to collapse
1st thing is please Charge your moto x play First ,it must be charged at least 50%
2nd I cant understand what u want to say .
So, Please calm Down and Explain It.

xpectedme094 said:
1st thing is please Charge your moto x play First ,it must be charged at least 50%
2nd I cant understand what u want to say .
So, Please calm Down and Explain It.
Click to expand...
Click to collapse
My bike x play does not turn over and not charge or enter the fastboot mode, I was in the custom rom RR 6.0 went back to the stock and the battery was only 20% used the following commands FlashFile file in cmd ...
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot reboot
* q in the last command is to restart it hung up and did not care anymore.

Rwaan said:
My bike x play does not turn over and not charge or enter the fastboot mode, I was in the custom rom RR 6.0 went back to the stock and the battery was only 20% used the following commands FlashFile file in cmd ...
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot reboot
* q in the last command is to restart it hung up and did not care anymore.
Click to expand...
Click to collapse
If its not charging then there might be problem in your Charging Jack.
First press power Button ( Around 10 sec ) When Screen Off Immediately press Power and Volume less Button.
Bootloader Mode opens .
Connect Your Charger and Check whether Charger Connected or Not ??
Now
I
Came To Your Question * q in the last command is to restart it hung up and did not care anymore. ??
When You Command " fastboot reboot " it hang up to " Bootloader unlock Screen" Its Because might be While Flashing TWRP You by mistakely Remove Your "Boot Image" and Thats Why your Mobile Hang Up.
You should Also Note That All Moto X Play dont have same Boot Image .
You First Need To Download Boot Image Flash It Then Your Problem will sohrtout For Sure.

xpectedme094 said:
If its not charging then there might be problem in your Charging Jack.
First press power Button ( Around 10 sec ) When Screen Off Immediately press Power and Volume less Button.
Bootloader Mode opens .
Connect Your Charger and Check whether Charger Connected or Not ??
Now
I
Came To Your Question * q in the last command is to restart it hung up and did not care anymore. ??
When You Command " fastboot reboot " it hang up to " Bootloader unlock Screen" Its Because might be While Flashing TWRP You by mistakely Remove Your "Boot Image" and Thats Why your Mobile Hang Up.
You should Also Note That All Moto X Play dont have same Boot Image .
You First Need To Download Boot Image Flash It Then Your Problem will sohrtout For Sure.
Click to expand...
Click to collapse
Yes, he hung up and did not care anymore. when I command "Fastboot reboot" he simply hung up and now does not care and neither starts in fastboot and also does not charge. It kind "put out the fastboot mode system" and is being recognized the computer as "unknown device" and has no way gives the flash rom stock because does not start in fastboot mode. He got hardbrick.
more where I download the boot image of it? 're Almost impossible to find a solution to this problem.
* Very need your help, Thank you!:crying:

Rwaan said:
Yes, he hung up and did not care anymore. when I command "Fastboot reboot" he simply hung up and now does not care and neither starts in fastboot and also does not charge. It kind "put out the fastboot mode system" and is being recognized the computer as "unknown device" and has no way gives the flash rom stock because does not start in fastboot mode. He got hardbrick.
more where I download the boot image of it? 're Almost impossible to find a solution to this problem.
* Very need your help, Thank you!:crying:
Click to expand...
Click to collapse
Try Flashing Firmware through RSD Lite ( Note RSD Lite Cant support Window 10)
and Please Give me Some more information .
1. Do Bootloader Mode Open or Not.
2. What Command You Exactly use when your cell Bricked .
and please reply fast.

xpectedme094 said:
Try Flashing Firmware through RSD Lite ( Note RSD Lite Cant support Window 10)
and Please Give me Some more information .
1. Do Bootloader Mode Open or Not.
2. What Command You Exactly use when your cell Bricked .
and please reply fast.
Click to expand...
Click to collapse
1. He does not enter the bootloader mode. You can not use RSD Lite to be able to give him the flash, the RSD does not recognize him because he does not enter the fastboot mode, moto x play he does nothing're completely off. when I connect the computer it is always recognized as "unknown device" so I can not give it flash or the cmd and not by RSD Lite.
2.I used all of the commands but did not pay attention had given error in any command more in the last it is simply reset the device he hung up and did not care anymore. Ai can not do anything it just know that he ta working as it appears on the computer when I connect it, the following NOTIFICATION ...
"USB Device Not Recognized,
* installing drivers ... failure.
* Unknown device. "
Every time I connect it to the computer appears such reports and have all the drivers installed and already uninstalled and installed back more not decided.

someone there gives me the file "bootloader singleimage.bin" Moto X Play (XT1563) and drivers "Qualcomm HS-USB qdloader 9008 (com12)" for me to recover my device a Hard Brick. Thanks in advance.

I have the same problem
Rwaan said:
someone there gives me the file "bootloader singleimage.bin" Moto X Play (XT1563) and drivers "Qualcomm HS-USB qdloader 9008 (com12)" for me to recover my device a Hard Brick. Thanks in advance.
Click to expand...
Click to collapse
I have the same problem, Can you send me the files? please. do you advance with the thing? (sorry for my poor english)

laloraptor said:
I have the same problem, Can you send me the files? please. do you advance with the thing? (sorry for my poor english)
Click to expand...
Click to collapse
I have the files that can fix my machine, since'm two months without any solution. I need the files to resurrect my Moto X Play With HardBrick.
Who has the files please makes a uploud and I send. My Gmail is [email protected].
thank you!

I have same problem, my moto x play is hard bricked and gets only detected as qdloader Q9008. I am looking for the blank flash files, something like prog_emmc_firehose_8939.mbn

i also have hard bricked ( Qloader 9008 )

Did someone find a solution? Mine is also hard bricked the exact same way.

hi there I am in the same situation! any solution? any ideas?

gilbertoperezx1 said:
hi there I am in the same situation! any solution? any ideas?
Click to expand...
Click to collapse
It can be revived either by Blank flash files or by easy jtag emmc flash.. Unfortunately no one is having blank flash files.. Hopefully someone will come up with a blank flash file.. If you want to fix it quicky, then only way is flashing emmc by easy jtag box.. Like the video below..
https://www.youtube.com/watch?v=t7ZzeRGOoEw&feature=youtu.be

Moto x play hard brick
Moto x play turned off after an update and did not turn on nor does it give a precise signal of the files BlankFlash for XT1563

alexmota00 said:
Moto x play turned off after an update and did not turn on nor does it give a precise signal of the files BlankFlash for XT1563
Click to expand...
Click to collapse
Its hard bricked and no blank files aren't working as of now.. We have started a telegram group of those who got their MXp's hard bricked.. You can join too if like.. Here is the link : https://t.me/Unbrick_MXP

i have the same problem hardbrick please send me file. my mail [email protected]

david livingstone said:
i have the same problem hardbrick please send me file. my mail [email protected]
Click to expand...
Click to collapse
There is no working files available as of now..

share to me please have the same problem
Have the same problems please share to me this files
[email protected]

Asus Zenfone 2 Laser ZE500KL

Hi. I have soft-bricked my phone and when I turn it on it says "ERROR:Can't load invalid boot image!" then after finding some solutions here in xda, the fastboot boot boot.img method worked but whenever I restart my phone it keeps bringing the problem back to I need to fastboot boot it again.. Is it because my fastboot is not saving my work after restarting my phone? Any solutions for this please

So find true version boot fit ur version android firmeware then open cmd type
Fastboot flash boot boot.img
"Boot.img" is name of ur file boot....
Hope it work for u

binsz said:
Hi. I have soft-bricked my phone and when I turn it on it says "ERROR:Can't load invalid boot image!" then after finding some solutions here in xda, the fastboot boot boot.img method worked but whenever I restart my phone it keeps bringing the problem back to I need to fastboot boot it again.. Is it because my fastboot is not saving my work after restarting my phone? Any solutions for this please
Click to expand...
Click to collapse
You have bootloader unlocked??

Please help. Not sure what to do next.

Hi all,
I have a Moto G5 Plus that I brought on Amazon Prime day (11/07/17). and after trying to install TWRP I have ran into problems.
Heres what happened and where I'm left.
1) I unlocked the Bootlloader via moto website. No problems I now receive the BS message about the phone being unlocked.
2) Tried flashing twrp_3.1.1-0_potter.zip using "fastboot flash recovery twrp_3.1.1-0_potter.img"
Whenever I performed this command and rebooted in recovery I was never taken into the TWRP screen, but taken a screen showing a droid on it back with a message saying no command. I found how to bring up the command menu, but trying to flash the custom roms from the stock recovery always failed.
3) I used this article https://forum.xda-developers.com/g5-...-plus-t3605667 and found using this did allow me to boot into the TWRP screen. The only difference i noticed was that when i used the article mentioned above to get into TWRP the phone displayed the Moto boot ami before going into TWRP. It never did this when i used the Flash command manually.
4) Once in TWRP i flashed supersu and the RR .img, wiped cache etc..
On exiting TWRP I was asked whether I wanted TWRP installed as a system app, i selected yes to this question and now.....
5) BRICKED!!!
My moto will only boot into fastboot now and I get this message:-
Start up failed:
the bs about software repair assistant etc.
ap fastboot Flash Mode (secure)
Error: failed to load kernel!
Fastboot Reason: Fall-through from charge boot mode
usb....
6) I tried using this article https://forum.xda-developers.com/g5-plus/how-to/npn25-137-33-stock-firmware-t3577081
But I'm unsure of this version to use?
My question is can anyone help me to at least get my phone working again. Thanks will be paid.

JammieB said:
I have a Moto G5 Plus that I brought on Amazon Prime day (11/07/17). and after trying to install TWRP I have ran into problems.
Click to expand...
Click to collapse
Which Amazon Moto G5 Plus did you buy on Prime Day? The cheaper subsidized Amazon Prime version with ads or the more expensive non subsidized version without ads?
Apparently you cannot unlock the bootloader on the subsidized ad based Amazon Prime version. This is well discussed. One such discussion from the Lenovo/Moto support forum:
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Is-there-anyway-to-unlock-my-Moto-G5-Plus-from-Amazon/td-p/3638019
If one does a forum search on this site they'll find past discussions indicating the bootloader on Amazon Prime subsided Moto G5 Plus phones cannot be unlocked.

Try the Toolkit.
Once in it flash the TWRP and boot_image and try rebooting. If that doesn't work flash the Stock ROM and then flash the TWRP and boot_image. Once you get those flashed you should be able to flash the latest TWRP using fastboot.
Please let me know if that fixed it.
Thanks,
CP

cyber_prometheus said:
Try the Toolkit.
Once in it flash the TWRP and boot_image and try rebooting. If that doesn't work flash the Stock ROM and then flash the TWRP and boot_image. Once you get those flashed you should be able to flash the latest TWRP using fastboot.
Please let me know if that fixed it.
Thanks,
CP
Click to expand...
Click to collapse
Thanks for the suggestion, however I have tried this toolkit already and when connecting the USB cable, the toolkit only ever says connecting to device, but never manages to actually connect. As such, no command from the toolkit can be run, as when tried I get a "no device" message.
Also when I try to use the toolkit to install Windows 64bit driver, the install stops telling me I have a newer driver installed already.
Do you think I should uninstalled the newer device driver or should the toolkit still connect using the newer driver?

bennor3814 said:
Which Amazon Moto G5 Plus did you buy on Prime Day? The cheaper subsidized Amazon Prime version with ads or the more expensive non subsidized version without ads?
Apparently you cannot unlock the bootloader on the subsidized ad based Amazon Prime version. This is well discussed. One such discussion from the Lenovo/Moto support forum:
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Is-there-anyway-to-unlock-my-Moto-G5-Plus-from-Amazon/td-p/3638019
If one does a forum search on this site they'll find past discussions indicating the bootloader on Amazon Prime subsided Moto G5 Plus phones cannot be unlocked.
Click to expand...
Click to collapse
Im 100% confident that my moto has had its bootloader unlocked and that I was not sold a Moto G5 Plus with amazon ads.....
Thanks for your suggestion though.

FIXED back to stock rom. Here's what I did:-
1) Downloaded the stock rom from https://forum.xda-developers.com/g5/how-to/npp25-137-33-stock-firmware-moto-g5-t3577084
Used the mega link it took 5mins (1.4 mbps) to download.
2) Then run these commands:- (thanks to https://forum.xda-developers.com/member.php?u=5033408)
fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (gave error about bootloader)
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot oem lock
fastboot reboot
It still see the annoying unlocked bootloader screen, but my moto boots into the stock rom.
I'm not giving up on getting a custom rom onto this device, but thanks to anyone who's helped me to get back to square one.

JammieB said:
Thanks for the suggestion, however I have tried this toolkit already and when connecting the USB cable, the toolkit only ever says connecting to device, but never manages to actually connect. As such, no command from the toolkit can be run, as when tried I get a "no device" message.
Also when I try to use the toolkit to install Windows 64bit driver, the install stops telling me I have a newer driver installed already.
Do you think I should uninstalled the newer device driver or should the toolkit still connect using the newer driver?
Click to expand...
Click to collapse
I didn't install the drivers with the toolkit. Was your phone connected to it in fastboot mode? That's what I had to do to get it to detect mine.
If you can't get the toolkit to work you can still use fastboot to flash the included version of TWRP and the modified boot_image. They're located in TOOLKIT_DIR\resources\app.asar.unpacked\files.
CP

(Solved) Please!!! XT1680 Bootloader locked: BOOT UP FAILED

To summarize, I have a Moto G5 Plus, with locked bootloader and I decided to update a ROM STOCK and made a simple mistake by forgetting the OEM unlock option in advance in the configuration menu. An error occurred on the way and tried to return to the stock. Now, when the phone boots up, it enters the boot loader (which is locked) and displays a startup error message that states that you must use the Software Repair Wizard.
trying to enter the recovery gives a code:
AP Fastboot Flash Mode [Secure]
Fastboot Reason: UTAG "bootmode" configured as fastboot
failed to validate boot image
ERROR: Failed to pass validation, backup to fastboot
Boot up failed
Is there a known solution or force a recovery to work?
Thanks to all

Hello;
I found the solution, download the latest firmware from your cell phone, download it just unzip the zip and look for the files: gpt.bin and bootloader.img, those 2 ctrl + c and files go to the folder where they downloaded ADB tools and paste the files there , then execute the steps to open command window here and execute the following:
fastboot flash partitiongpt.bin
fastboot bootloader bootloader.img
fastboot reboot-bootloader
and it is ready to install the downloaded rom.
Gracias a AndresBRS https://www.clangsm.com/forum/index.php?showtopic=466891

Same problem with moto g5s plus xt1804
After flashing it shows failed to start ..failed to boot recovery and when I am trying to unlock bootloader it shows unlock data unavailable

beyondsunshine92 said:
After flashing it shows failed to start ..failed to boot recovery and when I am trying to unlock bootloader it shows unlock data unavailable
Click to expand...
Click to collapse
Install lenovo moto smart assistant in pc and go for rescue and flash the whole firmware.if your device is not supported then flash manually.

Moto smart assistant shows device not supported however I tried many fastboot stock roms but every time I get error invalid signed image. .ph stuck in fastboot

beyondsunshine92 said:
Moto smart assistant shows device not supported however I tried many fastboot stock roms but every time I get error invalid signed image. .ph stuck in fastboot
Click to expand...
Click to collapse
Download the firmware from here and then flash.
https://mirrors.lolinet.com/firmware/moto/potter/official/

riyan65 said:
Download the firmware from here and then flash.
@beyondsunshine92: Did you tried this? Is it working? I am also having the same issue. Please help guys
Click to expand...
Click to collapse

Moto G4 xt1625 Amazon variant bricked with Oreo

Hi I flashed the ATHENE_RETAIL_8.1.0_OPJ28.111-22_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml in my Moto G4 Amazon variant phone.
Now the phone is stocked at logo.
Has anyone root this model with bootloader locked ?

meolivares06 said:
Hi I flashed the ATHENE_RETAIL_8.1.0_OPJ28.111-22_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml in my Moto G4 Amazon variant phone.
Now the phone is stocked at logo.
Has anyone root this model with bootloader locked ?
Click to expand...
Click to collapse
You cannot root with a locked bootloader.

i have the same issue, wondering if any solution out yet ?

henser said:
i have the same issue, wondering if any solution out yet ?
Click to expand...
Click to collapse
Could try LMSA Flash Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my ali using XDA Labs

sd_shadow said:
Could try LMSA Flash Rescue option
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714
Sent from my ali using XDA Labs
Click to expand...
Click to collapse
i've just tried, tried rescue but i got an error when trying to install flashboot flash error. Says Flash failed, try again. stuck at 68 Percent

Currently looking in to flashing this.
Did you all try to flash the rom as a single file in twrp or similar or did you try to flash individual files to individual partitions?
With fastboot like:
DO NOT USE FOR THIS PHONE, SHOWN AS EXAMPLE!
sudo fastboot flash bluetooth BTFM.bin
sudo fastboot flash dsp dspso.bin
sudo fastboot flash boot boot.img
fastboot flash dtbo dtbo.img
fastboot flash system system.img_sparsechunk.0
I used this kind of code for flashing new software to my G7
(Sudo is for using these commands in linux)

Restore
Just follow those steps, doesn't matter if you have the bootloader locked.
Important:
Next time, unlock the bootloader and install a custom recovery, twrp is the most common. After that flash the 8.1, it will reboot several times like if it has a problem but thats just the android config. Don't panic if you see it reach the homescreen and reboot, 3 or 4 times. It will do that untill you see the finishing progress bar prompt when it boots to homescreen

will give a try with this to see if it works.
edit tried, with 7.0 and the second command says preflash validation failed, with 8.1.0 the phone says okay all the commands but when i reboot the phone gets stuck on the blue m logo