Database Users

Issue upgrading ZE551KL to Marshmallow

Trying to upgrade my ZE551KL to Marshmallow but I've hit an issue. I'll recap all the steps I went through today and then the error I'm getting:
Started the day with firmware 763
Took a backup with TWRP
Updated FW to 1106, 1234 and 1531 in sequence in order to prepare for update to Marshmallow
Took one more backup with TWRP
Attempted update to MM using download from ASUS, manually initiating from recovery, got the error below
Attempted update to MM again using the notification prompt after booting phone with update file on SD card (per ASUS' instructions), got the same result, below.
The error text is this:
Code:
Can't install this M package (Tue May 17 23:05:50 CST 2016)
L less than 20160426 build (Tue Dec 1 17:16:17 CST 2015)
E:Error in /sideload/package.zip
(Status 7)
E: fota_return_code 409
It seems this error typically means that the current Lollipop version is old and needs to be updated to the latest before trying to update to MM. I've validated in the About screen that my firmware version is indeed 1531 so I'm not sure what else I need to do.
I apologize if this question has been answered elsewhere. I hunted around for a while on this forum and using Google and didn't find anyone that seemed to be in this same situation.
Thank you for the help!

did you try with the stock recovery.img of 1531?
I had the exact same problem the only thing worked with TWRP was to use the back2stock method.
http://forum.xda-developers.com/zen...50kl-ze551kl-zd551kl-ze600kl-ze601kl-t3333482

murat124 said:
did you try with the stock recovery.img of 1531?
I had the exact same problem the only thing worked with TWRP was to use the back2stock method.
http://forum.xda-developers.com/zen...50kl-ze551kl-zd551kl-ze600kl-ze601kl-t3333482
Click to expand...
Click to collapse
Well I never actually flashed TWRP, I just booted it using fastboot each time I needed it. Does flashing the OTA updates update the recovery or do I have to do that manually?

I got the exact error you are getting with original recovery or TWRP. The only difference is that I was using MM and deleted the OS by mistake so I could not reflash official MM . back2stock method was the only way. Now I have TWRP, official MM via back2stock and root at the same time.
I am sure more expert members can give you better advice.

murat124 said:
I got the exact error you are getting with original recovery or TWRP. The only difference is that I was using MM and deleted the OS by mistake so I could not reflash official MM . back2stock method was the only way. Now I have TWRP, official MM via back2stock and root at the same time.
I am sure more expert members can give you better advice.
Click to expand...
Click to collapse
Does back2stock require a full wipe? I was hoping not to have to do that...

bennettj1087 said:
Trying to upgrade my ZE551KL to Marshmallow but I've hit an issue. I'll recap all the steps I went through today and then the error I'm getting:
[*]Updated FW to 1106, 1234 and 1531 in sequence in order to prepare for update to Marshmallow
Click to expand...
Click to collapse
Worked in my case when I updated to latest lollipop firmware available.
(Actually I never installed the complete firmware, just flashed
Code:
boot.img
and
Code:
recovery.img
for the latest lollipop firmware available and marshmallow FW installed like a charm, though I'd suggest you install the complete lollipop framework)

Can't sideload stook 7.0.0 (NRD90U) over stock 6.0.1 (MTC20L)

Hello!
i tried to sideload the OTA zip from google but at around ~25% i get an error:
E3003: can't install this package (wed aug 17 23:11:29 utc 2016) over newer build (Mon Aug 29 19:46:52 utc 2016)
E: unknown command [log]
E: error in /sideload/package.zip (Status 7)
installation aborted.
I re-downloaded the ota zip but i still get the same error.
Any solutions?
Thank you !

Really? You didn't see the other Android 7 threads? You had to create another?

angelossssss said:
Hello!
i tried to sideload the OTA zip from google but at around ~25% i get an error:
E3003: can't install this package (wed aug 17 23:11:29 utc 2016) over newer build (Mon Aug 29 19:46:52 utc 2016)
E: unknown command [log]
E: error in /sideload/package.zip (Status 7)
installation aborted.
I re-downloaded the ota zip but i still get the same error.
Any solutions?
Thank you !
Click to expand...
Click to collapse
Unlock the bootloader (if you haven`t allready) and flash the individual firmware img`s in fastboot.

gee2012 said:
Unlock the bootloader (if you haven`t allready) and flash the individual firmware img`s in fastboot.
Click to expand...
Click to collapse
I'm full stock and i don't want to unlock it if not necessary. there's no other way ?

angelossssss said:
I'm full stock and i don't want to unlock it if not necessary. there's no other way ?
Click to expand...
Click to collapse
I had the same issue you had, didn`t look for a fix to be honest but flashed the img`s

gee2012 said:
I had the same issue you had, didn`t look for a fix to be honest but flashed the img`s
Click to expand...
Click to collapse
I just don't want to re-install all my apps and stuff again :crying:

If you are stock why don't you just sign up for the Nougat beta program and take the OTA update to 7.0 ??
That's what I did a lot easier
https://accounts.google.com/Service...://www.google.com/android/beta?u=0&authuser=0
Sent from my Nexus 6P using Tapatalk

scoot0073 said:
If you are stock why don't you just sign up for the Nougat beta program and take the OTA update to 7.0 ??
That's what I did a lot easier
https://accounts.google.com/Service...://www.google.com/android/beta?u=0&authuser=0
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Is that the NRD90U ?
What i'm trying to do is to not wipe my phone. I'm fully stock so i can't really backup the apps with titanium

NRD90M is what the OTA installed
Sent from my Nexus 6P using Tapatalk

[SOLVED] Stuck on A2017UV1.0.0B17 - SD Card update to B19 fails

I'm trying to update my phone from MiFavor 4.0 Current version: A2017UV1.0.0B17 to the B19 update posted on the ZTE support page:
Code:
America AXON 7 SD card software package(326200B1901A2017UV1.1.0B19).zip
When I try to update from Android Recovery menu with update.zip on sdcard I keep getting the same error:
Code:
Installing Update package...
assert failed: getprop("ro.product.name") == "P996A01_N"
E:Error in /sideload/package.zip
(Status 8)
The Android Recovery header shows my device as:
Code:
ZTE/P996A01/ailsa_ii
6.0.1/MMB29M/20160616.175016
Any idea how to get the update to go through? I searched for my current version A2017UV1.0.0B17 and only found a thread here about security patches, and one on ZTE community: community.zteusa.com/forums/discussion/12586/cant-get-updates-help?

trapezoidalrutebega said:
I'm trying to update my phone from MiFavor 4.0 Current version: A2017UV1.0.0B17 to the B19 update posted on the ZTE support page:
Code:
America AXON 7 SD card software package(326200B1901A2017UV1.1.0B19).zip
When I try to update from Android Recovery menu with update.zip on sdcard I keep getting the same error:
Code:
Installing Update package...
assert failed: getprop("ro.product.name") == "P996A01_N"
E:Error in /sideload/package.zip
(Status 8)
The Android Recovery header shows my device as:
Code:
ZTE/P996A01/ailsa_ii
6.0.1/MMB29M/20160616.175016
Any idea how to get the update to go through? I searched for my current version A2017UV1.0.0B17 and only found a thread here about security patches, and one on ZTE community: community.zteusa.com/forums/discussion/12586/cant-get-updates-help?
Click to expand...
Click to collapse
You need to OTA upgrade to B15 (7.0.0) from 6.0.1 before you can upgrade to B19 (7.1.1). I was getting the same error when trying to go from B29 (6.0.1) straight to B19 (7.1.1). You may be able to find an SD card zip of B15 if you are not able to get the OTA.

Hello, trapezoidalrutebega ! Are you perhaps located within the US attempting to perform the update?
ZTEUSA Support

ZTEUSA Support said:
Hello, trapezoidalrutebega ! Are you perhaps located within the US attempting to perform the update?
ZTEUSA Support
Click to expand...
Click to collapse
Yes I'm in the USA. My understanding is that I have a US version of the phone.
I can't do OTA updates - the update utility just says I'm up to date. I'll have to look for the SD Card image of B15 and try that.
People have been saying that my system version is not one of the normal versions. I got the phone used on Swappa a couple months ago. I don't think the previous owner did anything to the phone because the bootloader is still locked. In the bootloader screen I see the following:
Code:
FASTBOOT MODE
PRODUCT_NAME - AILSA_II
VARIANT- MTP eMMC
BOOTLOADER VERSION -
BASEBAND VERSION -
SERIAL NUMBER - 3aa0b0d7
SECURE BOOT - enabled
DEVICE STATE - locked
So hopefully DEVICE STATE - locked means that the bootloader is locked.

jdgesmlls said:
You need to OTA upgrade to B15 (7.0.0) from 6.0.1 before you can upgrade to B19 (7.1.1). I was getting the same error when trying to go from B29 (6.0.1) straight to B19 (7.1.1). You may be able to find an SD card zip of B15 if you are not able to get the OTA.
Click to expand...
Click to collapse
jdgesmlls - thanks for the tip! It worked.
I did the following:
SD card update to B15 (7.0.0)
OTA updates were available after I successfully updated to B15, but since I already had B19 downloaded I decided to update via SD card.
SD card update to B19 (7.1.1)
OTA update to B25 (7.1.1) Security Patch Level: March 1, 2017

Accept OTA updates on Nougat with unlocked bootloader?

I went to work successfully unrooting my phone earlier this year.
I kept the bootloader unlocked because I didn't see it as a problem.
I began working on locking the bootloader this November after my phone could not successfully install the Nougat update.
I've flashed the stock Marshmallow image from Motorola's website but was never given the Nougat update :{
I've read in some places that image is outdated, so i tried some other "official" images I could find that were supposed to be more up to date.
I had the same problem with them so I successfully flashed a Nougat image from: firmware.center/firmware/Motorola/Moto%20X%20Pure%20%28XT1575%29/Stock/
I've now been hit a security update for nougat (version 25.201.1) and I get this error upon the first reboot
E3005 "/modem/image/adsp.b01" has unexpected contents.
E: Error in /cache/BLur_Version.25.11.22.clarck_retus.retus.en.US.zip
(Status 7)
I don't care if my bootloader is locked or not I just want my phone successfully install these updates
Any ideas?
Thanks

I think you had some errors with last flashing.
You should flash the same stock Nougat one more time.
Each fastboot command should ends with OK. @tijuanagenius

tijuanagenius said:
I went to work successfully unrooting my phone earlier this year.
I kept the bootloader unlocked because I didn't see it as a problem.
I began working on locking the bootloader this November after my phone could not successfully install the Nougat update.
I've flashed the stock Marshmallow image from Motorola's website but was never given the Nougat update :{
I've read in some places that image is outdated, so i tried some other "official" images I could find that were supposed to be more up to date.
I had the same problem with them so I successfully flashed a Nougat image from: firmware.center/firmware/Motorola/Moto%20X%20Pure%20%28XT1575%29/Stock/
I've now been hit a security update for nougat (version 25.201.1) and I get this error upon the first reboot
E3005 "/modem/image/adsp.b01" has unexpected contents.
E: Error in /cache/BLur_Version.25.11.22.clarck_retus.retus.en.US.zip
(Status 7)
I don't care if my bootloader is locked or not I just want my phone successfully install these updates
Any ideas?
Thanks
Click to expand...
Click to collapse
Your modem firmware is incorrect, it is not what is expected by the update script (see bold highlight above)... The bootloader being locked or unlocked by itself will not effect being able to successfully take an OTA update.

acejavelin said:
Your modem firmware is incorrect, it is not what is expected by the update script (see bold highlight above)... The bootloader being locked or unlocked by itself will not effect being able to successfully take an OTA update.
Click to expand...
Click to collapse
How would I properly update my modem firmware? Can i just flash the new modem firmware or do I have to re-flash my entire phone again :{

tijuanagenius said:
How would I properly update my modem firmware? Can i just flash the new modem firmware or do I have to re-flash my entire phone again :{
Click to expand...
Click to collapse
Ignore this^
acejavelin said:
Your modem firmware is incorrect, it is not what is expected by the update script (see bold highlight above)... The bootloader being locked or unlocked by itself will not effect being able to successfully take an OTA update.
Click to expand...
Click to collapse
Thanks! I simply tried flashing the NON_HLOS.bin file again and the update completed successfully!

[ZD551KL] Zenfone Selfie - Cant update from Lollipop to Marshmellow - Need updated recovery.img

Hey guys,
I try to update my mothers old phone so hopefully some apps are still compatible. I am using the lastest Lollipop firmware (Version WW-1.15.40.1582 ). The problem is I get a error message trying sideload the next firmware version (Version WW_21.40.0.1692 ) which is Marshmellow. As you can also see on the screenshots attached:
Can't install this M package (Tue May 17 23:05:50 CST 2016)
L less than 20160426 build (Tue Dec 1 17:16:17 CST 2015)
E:Error in /sideload/package.zip
(Status 7)
E: fota_return_code 409
Click to expand...
Click to collapse
I found a similar problem here:
Issue upgrading ZE551KL to Marshmallow
Trying to upgrade my ZE551KL to Marshmallow but I've hit an issue. I'll recap all the steps I went through today and then the error I'm getting: Started the day with firmware 763 Took a backup with TWRP Updated FW to 1106, 1234 and 1531 in...
forum.xda-developers.com
but I did not manage to flash TWRP, the phone just reboots if I try to boot into it and I have to get back to my old recovery image. Also I could not find any updated recovery image in the internet. The ASUS firmware.zips don't contain it somehow. Can somebody help/guide me how I could get the phone on Marshmellow? I know it is an old phone but we are ppor here in Brasil .
Best,
Choceur