Secure outgoing communications blocked? - Samsung Galaxy S7 Edge Questions and Answers

This one has me flummoxed. Not sure if it's a phone issue, carrier issue, or something else.
Phone is an AT&T branded S7 Edge. I'm using it on the tracfone network.
Starting about 3 weeks ago, I noticed that while on 4G I cannot use any app that requires login, cannot reach the Google Play Store, and cannot authenticate in DolphinHD via https (but I *CAN* log into websites that use normal http logins).
Speedtest apps shows normal ping times for my area (50-150ms depending on server), normal download speeds (5-15mbps down), but 0.00 upload speeds.
I have deleted the APNs on my phone and re-added several, rebooting between trying each, all with the same results.
Everything is fine when I am on wifi; I can use all the apps and authenticate as needed. It's only while on 4G that the blocking occurs.
Tracfone support was useless. I've not done a wipe of the phone; that would be my last resort.
Any ideas?
Thanks in advance.

Same exact issue for me on two of my phones . Using s7 edge and s7 on straight talk.
---------- Post added at 09:03 PM ---------- Previous post was at 08:59 PM ----------
I was on the phone with straight talk for over 4 hours . They were useless .... please keep me updated on a fix when you find it. This has been driving me crazy. It's like a firewall or setting on the new s7 or Android 6.0 is blocking uploads

Related

Can't tether my laptop to my rogers nexus 4?

Hey guys
I have a nexus 4 going through rogers wireless, i have a 6gb data plan as well. I am using the wifi hot spot setting and creating the wifi network for my laptop. My laptop connects no problem and shows full signal, however I can't seem to surf the Web or do anything.
The laptop connects fine to my home network, and the nexus 4 is updated to the latest firmware. It is also stock and not rooted, any help?
Just to add, i do not have LTE, this is a regular data plan and tether
I'm not going to much help myself, sorry. My hotspot worked fine out of the box (I'm with Mobilicity), though I recall that I had to set up a password for it to start working correctly. Have you tried USB tethering for the sake of troubleshooting?
Just tried to tether via usb and no connection either!
I am on Rogers, my WiFi tether works fine, I don;t think it maters what data plan you have, I have a 10GB 3 year old plan. But It has to be ion WAP2 security, if you don;t do the password it won't work.
My USB tether only worked through this app https://play.google.com/store/apps/details?id=com.pdanet&hl=en
You need to have it on the PC as well http://pdanet.co/
Re: WiFi, I know you saying you don;t have LTE, but just to make sure go to dial pad and type in *#*#4636#*#* and make sure towards the bottom WCDMA Proffered is selected. Then check that your APN is not ltemobile.apn in settings.
Also sometimes it helps to do a trouble shoot on the connection in windows, rarely but sometimes it works from second third time.
Try PDAnet, I think it has WiFi tethering as well.
odeccacccp said:
I am on Rogers, my WiFi tether works fine, I don;t think it maters what data plan you have, I have a 10GB 3 year old plan. But It has to be ion WAP2 security, if you don;t do the password it won't work.
My USB tether only worked through this app https://play.google.com/store/apps/details?id=com.pdanet&hl=en
You need to have it on the PC as well http://pdanet.co/
Re: WiFi, I know you saying you don;t have LTE, but just to make sure go to dial pad and type in *#*#4636#*#* and make sure towards the bottom WCDMA Proffered is selected. Then check that your APN is not ltemobile.apn in settings.
Also sometimes it helps to do a trouble shoot on the connection in windows, rarely but sometimes it works from second third time.
Try PDAnet, I think it has WiFi tethering as well.
Click to expand...
Click to collapse
I have it on WAP2
I used the dialer settings and WCDMA preferred is enabled
That app failed to change anything, I can connect no problem just can't surf the Web
And my apn is not the one mentioned
Hmm.....
beerbaron105 said:
I have it on WAP2
I used the dialer settings and WCDMA preferred is enabled
That app failed to change anything, I can connect no problem just can't surf the Web
And my apn is not the one mentioned
Hmm.....
Click to expand...
Click to collapse
very strange: so,
What's the set up you have, ROM/KERNEL/RADIO/GAPPS?
For the test of it, if you want, I had this and it worked, you can just back up and flash this set ups:
ROM: Slim or RootBox
Kernel: Harsh
GAPPS: Slim or Banks
Radio: .33 (I have not tested it on .48)
Also if your usb tethering did not work with the PDANet, then probably something wrong in the ROM. USB tether needs drivers so if they are not installed properly will be a probably, but since WifI is not working as well I a pretty sure it's a ROM problem, maybe you just need to to do a clean flash of a similar in features ROM to what you are using now.
If you really like the one you using now, one good idea would be to do a logcat right after it connects and you can;t brows the web, and submit that to the dev thread of the ROM.
odeccacccp said:
very strange: so,
What's the set up you have, ROM/KERNEL/RADIO/GAPPS?
For the test of it, if you want, I had this and it worked, you can just back up and flash this set ups:
ROM: Slim or RootBox
Kernel: Harsh
GAPPS: Slim or Banks
Radio: .33 (I have not tested it on .48)
Also if your usb tethering did not work with the PDANet, then probably something wrong in the ROM. USB tether needs drivers so if they are not installed properly will be a probably, but since WifI is not working as well I a pretty sure it's a ROM problem, maybe you just need to to do a clean flash of a similar in features ROM to what you are using now.
If you really like the one you using now, one good idea would be to do a logcat right after it connects and you can;t brows the web, and submit that to the dev thread of the ROM.
Click to expand...
Click to collapse
Appreciate the assistance
My phone is 100% stock and I don't want to tinker with it, I was hoping it would work as promised out of the box, is it the latest update of jelly bean causing issues?
sometimes the provider blocks tethering until you buy their tether plan. even though some people say it works fine, you could still be one of the few that were blocked. i tethered for four years fine, until one day tmobile blocked it until i bought a tethering plan.
Every time I tether my N4 I have to go the through Windows trouble shooting process, it never connects right the first time.
Sent from my Nexus 4 using xda app-developers app
simms22 said:
sometimes the provider blocks tethering until you buy their tether plan. even though some people say it works fine, you could still be one of the few that were blocked. i tethered for four years fine, until one day tmobile blocked it until i bought a tethering plan.
Click to expand...
Click to collapse
Rogers said that any plan over 1gb of data is automatically allowed to tether
Try checking your APN settings (do a APN reset). If you have more than one, it may be using the wrong one.
beerbaron105 said:
Rogers said that any plan over 1gb of data is automatically allowed to tether
Click to expand...
Click to collapse
Right Rogers does not block it and its free.
It maybe the new radio, but since you are not rooted, not much you can do.
One thing is try a tethering app in play store it does not need root.
Two, do a factory reset in settings somewhere.
Try changing the APN to ltemobile.apn it may work better.
Last resort is to email Google support maybe they will answer.
But also like previously mentioned do troubleshoot the connection in windows maybe few times.
Also try WAP, and no password at all.
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 07:11 AM ---------- Previous post was at 07:00 AM ----------
Before you do that wait I remember now what's the problem and solution, give me time to get to work I am driving and I'll tell you how top fix it
Sent from my Nexus 4 using xda app-developers app
before i could tether my N4, i had to phone my carrier and get them to activate it.
this was despite being able to tether my old HD2 on the same account with no issues.
theabsurdman said:
before i could tether my N4, i had to phone my carrier and get them to activate it.
this was despite being able to tether my old HD2 on the same account with no issues.
Click to expand...
Click to collapse
Its carrier related but not activation something else, give 30 more mins
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 09:30 AM ---------- Previous post was at 08:41 AM ----------
Ok here we go:
So I am sorry I did not remember this sooner, but my friend had this issue and here is the problem and solution.
I can only speak for Rogers, other carrier maybe different. The problem is with data package but not that tethering is not active (it is by default on Rogers) but that the data is wrong. Most likely you had an Iphone or Blackberry before, or one of these devices is still listed on your account as primary(you can;t change that, they just go by what did you buy from them last, then won;t put Nexus on it).
So with Rogers there 3 different data sets, for Iphone,for BB and for Android, you need obviously Android and you don't have it.
There probably some differences but the major once is that on BB one you get free LTE on android (on older once) but it wont tether probably with other devices,(actually my friend prefers LTE over tether so he capt BB plant on Note 2)
What you do is, call Rogers Tech support,(preferably not from your phone, so you can test it at the same time) don't tell them you have nexus 4, tell them it's S3 or Note 2(just a device they actually sell)tell them that you have (depending on your previous phone with them) the Iphone or BB data there, and you need them to change it to Android as your tethering not working. They can say what ever they want, but make sure they change it, even if they say it's BS, still ask them to remove and add it, but they should know what are you talking about. If the guy is a real stubborn, asking to put on a different data plan, like flex or something just to try (make sure any changes they make don;t interfere with your payment or discounts on the account)
Once the guy/girl says it's done, turn off your phone after 30 sec. turn it back on and check if it works.
Worst comes to worst, which is shouldn't because I know for a fact they have three different datas, ask to speak to Customer Relations Department, tell them your friend had the same problem and that's how rogers fixed it.
In fact, no mater if the Tech fixes it or not still speak to Customer Rel. Dept. and just tell them that you are not happy with the data, it gives you problems, and that Telus offered you a same plan for cheaper and $350 credit for cancellation fee if you move, so you would like to see if you can get $15 off your plan.
Hope that helps.
Thank you!
After dealing with 4 customer service reps, all telling me everything was fine, I called, used your advice, and everything is working.
This was also affecting my MMS messaging, not just tethering.
odeccacccp said:
Its carrier related but not activation something else, give 30 more mins
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 09:30 AM ---------- Previous post was at 08:41 AM ----------
Ok here we go:
So I am sorry I did not remember this sooner, but my friend had this issue and here is the problem and solution.
I can only speak for Rogers, other carrier maybe different. The problem is with data package but not that tethering is not active (it is by default on Rogers) but that the data is wrong. Most likely you had an Iphone or Blackberry before, or one of these devices is still listed on your account as primary(you can;t change that, they just go by what did you buy from them last, then won;t put Nexus on it).
So with Rogers there 3 different data sets, for Iphone,for BB and for Android, you need obviously Android and you don't have it.
There probably some differences but the major once is that on BB one you get free LTE on android (on older once) but it wont tether probably with other devices,(actually my friend prefers LTE over tether so he capt BB plant on Note 2)
What you do is, call Rogers Tech support,(preferably not from your phone, so you can test it at the same time) don't tell them you have nexus 4, tell them it's S3 or Note 2(just a device they actually sell)tell them that you have (depending on your previous phone with them) the Iphone or BB data there, and you need them to change it to Android as your tethering not working. They can say what ever they want, but make sure they change it, even if they say it's BS, still ask them to remove and add it, but they should know what are you talking about. If the guy is a real stubborn, asking to put on a different data plan, like flex or something just to try (make sure any changes they make don;t interfere with your payment or discounts on the account)
Once the guy/girl says it's done, turn off your phone after 30 sec. turn it back on and check if it works.
Worst comes to worst, which is shouldn't because I know for a fact they have three different datas, ask to speak to Customer Relations Department, tell them your friend had the same problem and that's how rogers fixed it.
In fact, no mater if the Tech fixes it or not still speak to Customer Rel. Dept. and just tell them that you are not happy with the data, it gives you problems, and that Telus offered you a same plan for cheaper and $350 credit for cancellation fee if you move, so you would like to see if you can get $15 off your plan.
Hope that helps.
Click to expand...
Click to collapse
Still having issues with my new nexus 7 2 and trying to tether my nexus 4. Rogers tells me there doesn't appear to be any restrictions on their end.
I was looking into the APN settings, I don't really want to mess with those but it might be my only option?
odeccacccp said:
So with Rogers there 3 different data sets, for Iphone,for BB and for Android, you need obviously Android and you don't have it.
Click to expand...
Click to collapse
Amazing! I looked for solution for a while now, couldn't find it anywhere, and yours worked like a charm!
Although I'm from Israel and my phone carrier is Pelephone, it was my problem aswell. I contacted them few times about tethering without success, they said it can't be blocked by them, neither they have special data plan for that. After I read this post I contacted them again and asked them to set my phone as Nexus 4 on their data base. I turned off my nexus, wait a few, turned on, tried again and it finnaly worked!!
Many thanks!! :angel: I'm surprised this issue isn't so common on the Internet.
beerbaron105 said:
Still having issues with my new nexus 7 2 and trying to tether my nexus 4. Rogers tells me there doesn't appear to be any restrictions on their end.
I was looking into the APN settings, I don't really want to mess with those but it might be my only option?
Click to expand...
Click to collapse
Are you using 4G?
---------- Post added at 12:04 PM ---------- Previous post was at 12:03 PM ----------
ariel2011 said:
Amazing! I looked for solution for a while now, couldn't find it anywhere, and yours worked like a charm!
Although I'm from Israel and my phone carrier is Pelephone, it was my problem aswell. I contacted them few times about tethering without success, they said it can't be blocked by them, neither they have special data plan for that. After I read this post I contacted them again and asked them to set my phone as Nexus 4 on their data base. I turned off my nexus, wait a few, turned on, tried again and it finnaly worked!!
Many thanks!! :angel: I'm surprised this issue isn't so common on the Internet.
Click to expand...
Click to collapse
Glad I can help
odeccacccp said:
Are you using 4G?
---------- Post added at 12:04 PM ---------- Previous post was at 12:03 PM ----------
Glad I can help
Click to expand...
Click to collapse
As far as I know, my nexus 4 is not lte compatible.... Now are you asking if my Rogers plan is an lte plan? My nexus 4 shows H or 3g

T-Mobile MVNO -- Cell signal drops still in 4.4?

So by unhappy circumstance, it appears as though the MVNO-related radio bug (which causes your signal to essentially drop out at random if you're using a Nexus 4 on Android 4.3-- and now 4.4) is back again, and with a vengeance. I've tried running most of the radios out there (back to .27), as well as several hybrids, but my Nexus 4 on T-Mobile keeps dropping signal every few minutes. I thought at first that it might be an Iowa thing, but it's not-- toggling Airplane Mode on and off a few times usually restores signal link and I can take a crystal-clear call.
Anyone know of a radio or settings patch that might put an end to this? Tried reseatting the SIM but no joy-- I'll be taking another crack with that method soon enough. I've also tried adjusting radio settings, but that's also a solid no-go for me as well. Any help would be appreciated, even if it's just an idea. Thanks folks!
Not that is much help, but I have the same problem....but only at my work. Generally everywhere else I have been I can at least make/receive calls and texts. But I'm at work and only have 1-2 bars of Edge at my desk, it will drop in and out of coverage completely and like you said, will normally take toggleing airplane mode to "wake" back up. But Seriously, this is the only place that does it, I could see if I had Zero coverage, but why does it show 2 bars, make and recieve calls, then have nothing without moving the phone location at all. I went to a .27/.84 hybrid today, have tried a .33/.84 and a strait .33....all have the same results here at work.
Justin
---------- Post added at 04:18 PM ---------- Previous post was at 04:17 PM ----------
Also note, I'm using the $30 5gb 100 min plan to test the network before switching, are you saying that normal Post-Paid T-mo service doesn't suffer from this, only the Pre-Paid or MVNO?
Justin
I'm using Simple Mobile from TracFone that runs on TM here. Never had this problem. I've used .84, the .33/.84 hybrid and the new. 97 radio. The only issue over run into is having to manually configure my APN settings.
Sent from my Nexus 4 using Tapatalk

[Q] No Service after period of time

I have an Australian Telstra Galaxy Note 4 (SM-N910G). I got it today. I have rooted it and thats all.
Twice now, I have just had it on charge, the screen off. When i've gone to use it after about 30 mins or so, it has no service. Nothing I can do will fix it other than rebooting.
Not sure if its a fault with my phone, something wrong with the root or a software issue.
Does anyone else have a similar issue.
Both times its happened its been on charge. I'll take it out with me now and see if it does it just in my pocket.
Thanks
Same issues here..
Snapdragon version !!!
Edward
altenae said:
Same issues here..
Snapdragon version !!!
Edward
Click to expand...
Click to collapse
t
Is yours the Australian Telstra version?
pcxnet said:
t
Is yours the Australian Telstra version?
Click to expand...
Click to collapse
No it's brand free Note 4 here in the Netherlands.
Although i dont loose signal all together i get no data throutput at all after an amount of time i have to enter flight mode and disable it again to work thats with full reception! Im in sydney using boost mobile (telstra 3g) exynos model
Maybe you need to change the network mode to WCDMA/GSM (ie turn off LTE if it's not available).
Tried it no good.. disabled xposed completely and seems to be normal for now.. ill report back if i havr this issue again
---------- Post added at 10:33 PM ---------- Previous post was at 10:27 PM ----------
Nope same problem again.. hmm gonna do a reflash of stock rom when im home. My guess is software issues
It just did it to me after being off charge for half hour. No idea what triggers it.
Nope not sure but frustrating as hell
Same issue. Have sent phone in for repairs. They found nothing wrong with it. Sent another new Note 4 replacement having the same issues: No service after checking the phone after an hour or so
Oh I was looking for a thread about this issue, mine is sliiiightly different though.
I'm on 4G, but I use WiFi whenever available. I then notice my battery draining 1% per 30 minutes even though I'm on WiFi, when normally it would be 1% per 1+hour. When I switch it off WiFi, the 4G signal never recovered but showing 2 bars of signal (which is normal at where I am). Switching to WCDMA didn't bring back 3G, then switching back to LTE also did not bring 4G. When I call to the mobile, it will go straight to Voicemail as if not connected.
And yes, Flight Mode ON then OFF restored connection.
I'm on stock everything, disabled bloatware, no root.
Network not available after root on Note 4
Hi there, My Note 4 was working fine before root. I used a wrong root file so it stuck on Odin and after rooting with correct file it again comes in working condition with no service or emergency calls or network not available. Its IEMI and serial no. is fine. I can see 4g written near network and 4g works. I can use Internet services but not Call services.
I have tried stock firmware wia kies and Odin. Now using Sweet ROM V7 but nothing works. If I use 2 degree 4g Sim then I can use calling services on it and if I disable 4g then again no service nd nothing on it.
This happened after rooting. Tried different modem files given on Sweet ROM page but still same problem.
Please help me.

Nexus 6p 32GB wont connect to T-mobiles network. AT ALL

I purchased this phone from ebay, and of course the seller will not accept a refund/replacement..... arg.
Anyways, i tried to activate my google FI service on the phone, and i noticed it wouldn't connect to a cell network. I tried my google fi card in another nexus 6 (not p) and it works fine, so i tried another t-mobile sim in the 6p and that doesn't work either.
It seems that it will kinda connect to sprints network, SOMETIMES, if the moons align. i live in the middle of Minneapolis where my rooms mates phones both sprint and t-mobile, work with full signal.
My question, could the ebay seller have done something like messed with the phones modem/ROM/Radio that would cause this?
So far, i have unlocked the bootloader and re-flashed the angler-mhc19q-factory-f5a4e7a1.tgz 6.0.1 image , but that has not improved the situation.
Any one have any ideas?
For what it's worth file a claim with PayPal which trumps eBay's policies if you paid via PayPal. It may take awhile, you may initially lose but they have an appeal process which may allow you to return to seller for refund. The process may take some time and effort but give it a whirl.
Now, as far as the Fi, I rarely connect to Sprint as of late even if I force it using the codes. Join the project Fi community on Google plus!
It may not be the phone as it seems it may be a Fi issue. Here are the codes to force connections:
*#*#34777#*#*Sprint code
*#*#34866#*#* TMO code
*#*#346398#*#* Fi next
*#*#342886#*#* Fi auto
*#*#34963#*#* Fi fix
Copy one of them, open your dialer as if to make a call, paste the full code but don't make or complete the call. Just close the dialer.
You can also ask Fi to send a replacement sim card. Also, call their support team which is actually pretty good!
Sent from my SM-G935V using Tapatalk
Thanks for that information. I actually did try those codes while I was on the phone with tech support with Google Fi. Problem is it never fully switches over to the T-Mobile code. It's like it's almost stuck on Sprint mode.
I was thinking I'm filing a claim through PayPal, but course I'd much rather get the phone working been waiting all that time. Is it possible that the owner was messing around with ROMs and screwed something up that might be fixable? On that note, does flashing the file I mentioned in the original post reflash the modem or radio? Could I possibly flashing older ROM and modem/radio that might work?
Its possible the previous owner was in the service menu and changed some settings. Dial *#*#4636#*#* and have a look around. It could be set on the wrong band or roaming mode. I had a similar issue that I created myself by choosing the USA radio band by accident. I beat my head against the wall before I figured out it needed to be band 6 instead. It could also be set on LTE/CDMA auto prn like mine which works great for Verizon but I suspect would cause issues for Fi or any of the GSM carriers.
---------- Post added at 10:39 PM ---------- Previous post was at 10:34 PM ----------
When you reflashed the image did you do that via fastboot or recovery? The radio and bootloader can only be updated by using fastboot commands. Heisenberg has an excellent guide on how to do this in the general section. Its the first post.
File a claim with paypal.. They are real good in the resolution process
Does it connect on edge? I'm curious because after I upgraded my 6p to the mhc19q build I've had a lot of trouble getting anything but edge on t-mobile. Working with both t-mo and Google support now.

[Help] LS997 rooted, DevDigitel rom not getting any service

Hi,
Hopefully this is the right place to post, as this account is too new to post in the dev thread.
For the past few days i have been on the latest rom from this thread https://forum.xda-developers.com/v20/development/rom-ls997-stock-debloated-su-goodies-t3531923 (version 4.0HHH) but i cant get any service, be it 3g or 4g (Sprint, LS997). I can text and make calls, however. I've tried everything i can think of and have been searching frantically for help. A list of things i have done so far, to no avail:
wipe data and reinstall rom
update prl
change apn
update profile through sprint zone app
use shortcut master to try to change apn
flash different roms, such as the one found in the dirty santa thread, none of which work
activating my phone by dialing ##873283# - after a while it said my phone was activated, restarted, but then no service
I have been using an app to check up on which networks i'm connected to, and it always says eHRPD. I don't think the problem is that there are no towers in range, because my family members all have 4g lte.
At this point i'm really not sure what else i can do, and any help would be greatly appreciated.
edit - for a bit more info, when i go into settings and try to change the apn all the options are grayed out. the options are: internet, ota, pam, and vowifi, with internet being the only one with a selection circle next to it. thats why i used shortcut master, which was suggested in the devdigitel thread. when i access the apn settings through there, it has 3g_apn, internet, pam, ota, vowifi and a bunch of dummies. i can select 3g_apn or internet, but i dont think either of them make a difference. when i try to make new apns they dont save and i cant select them.
edit 2 - I went back and flashed the sprint stock rom from the dirty santa thread (https://www.androidfilehost.com/?fid=385035244224409782) and then reset the network by dialing ##72786#, then activated it again by dialing ##873283#, and after a prl update and profile update (while connected to wifi) i get 3G on and off and i had 4g lte (for the first time in weeks!) today out in the city. I think the coverage by my house just sucks, but its very frustrating nonetheless. still doesnt seem like a permanent fix, because 3g is very spotty and 4g only lasted for a little bit
rowing the same boat
i am stuck in a similar rut myself. have you had any luck with the problem, OP?
after a successful root/unlock of bootloader and running the stock rooted rom for a few days, I decided to take the plunge and install a custom rom, after my desire for V4A got the best of me. having had problems with modem signal quality in the past, I am out of habit continually checking my signal level. Before flashing the custom ROM, my signal was around -70 to -77 db .. immediately after clean flash of custom ROM my signal level dropped to -117 and lower. when I do see something show up, it is a 3g icon, and then only for a faint second or less. have yet to see the 'LTE' icon show.
I have tried ##72786#, ##873283#, updating prl/profile. deleted via fastboot : system, fota, misc. reboots, reflashes dirty and clean.
still, i yield a totally undesirable (read: not there at all) signal. i have been using Samsung telephones since the Transformer days (pre OG galaxy) and in a situation like this, one would typically have a modem file to flash via 0din. Is there an equivalent to this for LG telephones? I admit my noobishness with the way of doing things with LG, but i am not unfamiliar with adb/fastboot/0din.
Could myself and OP somehow inadvertantly disable a few bands on the modem? is this repairable?
i realize its anecdotal, but still, my signal took a header immediately after flash of the new ROM (i am hesitant to name it, in case someone interprets it as casting shade at another. ) Could this be the reason? Am i missing something really friggin stupid?
Have you found a fix? I'm in the exact same boat.
Hi there!
I had a similar issue with my LS997 as well - I went through all the troubleshooting with sprint, did everything that you've done including installing the stock rom. I was never able to fix it on my own - I had to go to the sprint repair center that was in town, and they used LGup to restore my phone to factory.
The issue that I was having, was that I had data, but couldn't place calls or send texts. When I tried to place a call, it would tell me that my phone was not activated. Texts just wouldn't send. I spent the better part of two days scouring everything that I could find on the issue, and couldn't come up with a solution. It repeated the issue on every rom, every update, everything. This is all that worked for me.
I've decided to keep my phone on stock until we can get our hands on LGup and a stock kdz, since that is what will resolve that particular issue.
Did you come clean and tell them it was rooted? I may have to go in the store today and do this. The phone is almost useless at this point since I can't receive/send calls or texts.
I did come clean, but I carry the nice 13 dollar a month insurance on it. Also been a customer for near 4 years so that helps as well - I didn't tell the rep that I was talking too, I told the tech that was working on my phone. It's my experience that reps care, techs do not. Especially if it's that easy to fix, roughly 15 minutes or so.
Sorry to hear you guys are having issues.
It seems a small hanful of users are experiencing some service issues
Have you tried to do ##brand#
And let it re-activate that way?
I never activated my test device prior to dirty santa and have no idea how it acted before root.
But after root ive been 100% Lte or 3g 1x depending on area. I did have issues that after any rom flash i do need to do a profile update or a ##update# to return service
To be honest. Lte isnt provisioned by the device at all. Its only provisioned by the lte sim card.
If you ##data# and hit view is your ptn and msid present?
If not this is why texts wont work
For data. Ive found you can use the shortcut master and access all the bands for our handests without the msl.. I can get the msl for those who dont have but its not needed for this process.
You use the shortcut master lite app from playstore.. Then go to search and search mobile network settings. Or lte.
Make sure its set to cdma/lte
As well have you confirmed under your settings you have a network set to lte/cdma?
This seems to get unchecked sometimes..
---------- Post added at 06:01 PM ---------- Previous post was at 05:40 PM ----------
For anyone on ls997
[email protected]
My personal support tool using hangouts
Ill be busy tonight but most nights im willing to txt call or video and help with q/a and issues.
I'll give what you suggested a try and report back.
I tried ##brand# and it cleared some settings and rebooted but I still have no network. I did ##data# and went through all the settings and neither ptn or msid are present. Phone is set to CDMA on device settings.
I used Shortcut Master (Lite) and could not find a setting to select CDMA after searching for lte. No search results when I searched for mobile network settings.
To add some information, I live in a very rural area where my phone is always roaming. Today I was in an area where I get LTE so I wiped my phone, flashed the LS997 stock rom and did ##873283#. This enabled data and I got LTE but still no text or voice. I wiped my phone again and flashed your rom, went through the same process and got the exact same results.
Team DevDigitel said:
Sorry to hear you guys are having issues.
It seems a small hanful of users are experiencing some service issues
Have you tried to do ##brand#
And let it re-activate that way?
I never activated my test device prior to dirty santa and have no idea how it acted before root.
But after root ive been 100% Lte or 3g 1x depending on area. I did have issues that after any rom flash i do need to do a profile update or a ##update# to return service
To be honest. Lte isnt provisioned by the device at all. Its only provisioned by the lte sim card.
If you ##data# and hit view is your ptn and msid present?
If not this is why texts wont work
For data. Ive found you can use the shortcut master and access all the bands for our handests without the msl.. I can get the msl for those who dont have but its not needed for this process.
You use the shortcut master lite app from playstore.. Then go to search and search mobile network settings. Or lte.
Make sure its set to cdma/lte
As well have you confirmed under your settings you have a network set to lte/cdma?
This seems to get unchecked sometimes..
---------- Post added at 06:01 PM ---------- Previous post was at 05:40 PM ----------
For anyone on ls997
[email protected]
My personal support tool using hangouts
Ill be busy tonight but most nights im willing to txt call or video and help with q/a and issues.
Click to expand...
Click to collapse
stenomatic said:
I tried ##brand# and it cleared some settings and rebooted but I still have no network. I did ##data# and went through all the settings and neither ptn or msid are present. Phone is set to CDMA on device settings.
I used Shortcut Master (Lite) and could not find a setting to select CDMA after searching for lte. No search results when I searched for mobile network settings.
To add some information, I live in a very rural area where my phone is always roaming. Today I was in an area where I get LTE so I wiped my phone, flashed the LS997 stock rom and did ##873283#. This enabled data and I got LTE but still no text or voice. I wiped my phone again and flashed your rom, went through the same process and got the exact same results.
Click to expand...
Click to collapse
need to set to cdma / lte
pm me or hangouts.
we need to add some settings, or contact sprint care, ask for your msl, and get your msid, you can manually activate it.
Check in about phone under phone number and min ....I lost both and am going to have to get sprint to flash my phone back to stock also
Sent from my Pixel XL using Tapatalk
im writing a fix now guys, we mamanged to get a work around to manual program your devices.
for some awful reason sprint hid the EDIT option to manually program our devices? wtf..
well we managed to do it a diff way. im making a post now to walk everyone who needs to get their phones active and talk/text/3g back.
---------- Post added at 10:59 AM ---------- Previous post was at 10:46 AM ----------
https://forum.xda-developers.com/v20/help/manual-program-sprint-ls997-v20-t3557676
see here for walktrough, working on getting a way to write a prl manually now. Found a setting to do it but i cant get it to show the prls i have on my device.

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