The 4G LTE icon keeps flashing on and off when on wifi. This starts occurring after an indeterminate period of time and will not stop until I restart the phone. Once restarted, it stops for a while and then starts again. Kinda annoying. Video below. I am pressing down on the screen with my finger only to keep the screen from going off and for no other reason.
Mine and my girlfriend's both do this. Annoying and I don't know why.
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Seems like they have some serious WiFi issues to sort out on this phone. Seems to be affecting people's ability to connect to bluetooth as well. Hope ATT greenlights the patch quickly when it becomes available.
Try taking off the smart switch for wifi/mobile data
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Mine does this when it's looking for a GPS signal, it's a part of location tracking, when it looks for a location, it uses GPS, Network info , Wifi info, etc. perhaps thats why, turn off Location services and see if it stops just to test it out.
I chatted with a Samsung rep and he told me to wipe the cache partition in recovery. I did that and the problem has not reappeared in a few days. I also had an update pushed just now, so maybe that will further fix the issue.
Related
My wife and I both have the mt4g and have been experiencing intermittent data interruptions at home, where we have a strong "H" signal. It will happen on one phone, while the data continues to flow on the other phone, suggesting a phone issue vs a tower/connection issue.
Basically what happens, when doing something like downloading an app or playing slacker radio, the up/down arrows under the "H" become less solid/consistent and the download or slacker radio stops. When this happens, I've tried opening the web and am unable to get any websites to load (I get the kind of 'unavailable' error, as if I have no data connection). After like 2-10 minutes, things typically resume to normal.
Again, this will occur on one phone while the other continues to operate normally. Btw, got the phones on Friday afternoon and neither of us have received the 2.2.1 update. Any ideas on what the issue might be?
I've had that issue occasionally on every Android phone I've owned. It's never happened THAT often, so I've kinda dealt with it.
I am also having this "problem".
Sometimes I'm updating an app, others, while browsing the web.
I've had this happen once, but I rebooted and all was good again.
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I have just started experiencing this issue recently too. I am gonna step out on a limb and say it may have something to do with the update because I never had this issue before it was pushed to me.
Edit: sorry went back and read your original post and saw that you didn't do the update- it is anyones guess then.
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I had this issue on the second day, it seems to have vanished on it's own. I kept having to enable and disable "airplane mode" to get it back to working instead of rebooting.
My next plan was to toggle the network connection off/on when this happened and see if it cleared up the problem immediately (probably similar effect to toggling airplane mode). I actually just now got the update pushed, but it seemed like the data connection was stuck during the push (over 30 mins nothing was happening, and data download arrow not working, web not working, etc.). I rebooted and turned on wifi, and update was ready to install within a minute or so. I was hoping the update would fix the issue, but sounds like it persists at least for some. This happens far too frequently for my taste. I'm thinking about asking for replacement devices to at least rule-out defective units. I guess I'll see how it goes for the next day or two and report back.
I'm having the same issues with my G2, so I'm interested to see how this device is doing. I might consider switching.
I've still been having this problem, and it still seems to be occurring relatively frequently - like maybe every 15-30 minutes or so, and with it more likely to occur if I try to do multiple things at once (e.g., some combo of browse, download, slacker radio, etc.). Btw, this is happening on mobile data, not wifi...haven't really tested wifi much yet tbh.
I used widgetsoid to give myself a mobile data toggle to use when I had a problem. It seems like when the data connection gets locked up, tapping this toggle fixes the problem fairly quickly...but it is kind of annoying to have to tap this when it happens, and it's not always clear when there's a minor hiccup in the data vs a stall that's going to require me to 'reset' things.
Also, I noticed that the widetsoid mobile data toggle actually has the same effect whether you are toggling it 'off' or 'on'...either way, it turns off data momentarily, then the data indicator reappears and the data connection resumes. Anyone have a suggestion for something like widgetsoid that will actually toggle mobile data off and keep it off when in the off position?
If you use the sense launcher there is a network connection widget.
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Keep in mind that the G2 and MT4G are the first two HSPA+ phones ever. There are bound to be some kinds in the network in the beginning, but I would bet they get ironed out quickly.
hi, sometimes when i look at my phone, usually after being on wifi the phone shows no bars.
sometimes it comes back on in a min, i tried airplane mode but it wouldnt work. so i restarted it and worked fine.
not sure why it happens, does anyone else have this? could it be due to some Wifi calling setting? not sure why phone seems to just cut off.
anyone have any idea why this may be happening?
does it turn off radio for wifi calling somehow or? just random.
I have a similar issue, but not equal. Sometimes, when I try to connect to the network I always do (home), it simply doesn't work. Scanning - disconnected - scanning - disconnect. Only a phone reset fixes this.
Sheep ROM 2.0
AbyssNote Kernel 2.5
I had a similar issue a while ago and sent Mine back to the seller but the seller claimed neither they nor Samsung could find a problem with the phone. Thankfully The seller sent me a replacement which no longer gives me this problem so it may be the handset, though it could also be the setting/Conflicting app. Someone reported here his problem Was solved after adjusting a w ifi regulating app
i have a 3-day old gnote and i started noticing this problem after i have my phone rooted. the wifi icon stays on but there's no internet connection. turning the screen off and waking the phone after a minute solves the problem but its annoying to be losing connection when you're needing it. i'm on stock KKA.
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pinoypower said:
i have a 3-day old gnote and i started noticing this problem after i have my phone rooted. the wifi icon stays on but there's no internet connection. turning the screen off and waking the phone after a minute solves the problem but its annoying to be losing connection when you're needing it. i'm on stock KKA.
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Not a user error so need to contact Samsung-don't think is anyway
I have a somewhat similar problem. When I am using wifi for somewhat long time, I am unable to connect back to my 3g. Or if I was on 3g connection and I move out of coverage area for a little more than 10 minutes, I can't reconnect to 3g. Only 3g connection has this problem though, everything else works fine.
If I restart the phone, I can reconnect. Setting to airplane mode and resetting doesn't help. Neither does resetting the mobile network operators.
Yes, the problem seems to be software related since there is no actual problem with receiving 3g/phone.
yesterday i drove back 10 hrs and streamed music/radio the entire way with only a few tiny interruptions in reception.
but often still if i just take my phone out of my pocket, the "phone" part will be off and usually turn back on within 1-2 mins.
but this is quite annoying since sometimes il literally be waiting for 1-2 mins to place a call.
my phone is "not" rooted.
When i wake my phone I see a message briefly at the bottom: Wifi Disconnected. The problem is, my wifi isn't on. What is causing it? GPS?
Do you have Pokémon go on your phone? If that game is even in the background it does whatever it wants with my wifi and Bluetooth.
No Pokemon. No games at all.
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New update fixed wifi problem!!
New update fixed the problem!!... so far.
I was having the same problems as everyone else. The wifi on my S7 would turn itself on and off every few minutes. None of the posted fixes worked for me. I checked for a system update yesterday, but there wasn't one. So today, I was going to contact Samsung tech support, because they're usually pretty good at having simple fixes for problems. Just before I was going to contact them, I decided to check again to see if there was a system update, and sure enough, there was. So I updated about an hour ago. I've been successfully using wifi on my phone for 30 minutes, without any interruption. So far, it seems the update has fixed the problem. I hope this helps everyone else.
New Version: G930VVRU4API3
--DomVoc
I have a stock t-mobile s7 edge device. It's losing the mobile network. I've noticed it a couple of months ago - it happened a few times but recently the problem is getting worse. It already happened 3 times this week.
Seems like completely random. Sometimes I notice it after I go somewhere with weak signal or no signal at all. Sometimes when I get back to an area with good signal it reconnects and sometimes it doesn't. Sometimes it shows the bars and says it's connected to t-mobile but 4g doesn't show up at all. So you can call but no internet. Sometimes no signal at all.
When it happens the only way to connect is to reboot the phone. Nothing else helps. If you try to connect to network manually - it can find t-mobile but unable to connect. just spins. Changing from lte to 3g or 2g also doesn't work.
I even tried to create a new APN - same thing.
Please heeeeelp...........
Last time this happened to me on another device, it was the sim card that had a problem. Have you tried with another SIM card?
No, but I don't believe it's a sim card related problem. Wife's phone has the same problem although less frequently. But she also travels less.
It looks like a configuration / firmware or maybe hardware issue to me.
I'm experiencing the same issue. It seems to happen when the phone loses signal completely like when deep inside a building. Then it won't reconnect to data or the network by itself.
From the first moment when I got my edge back in April I noticed that the radio performance was weaker than other phones. Then I got the Note 7 and same issue again. Then back to an s7 edge and the problem seems to be worse on this one specially after the latest software update.
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My wife (s7) and me (s7 edge), as well as a co-worker (s7) are having this same issue.
Before it was happening occasionally, but after the last update its happening WAY more often.
Wiping cache seems to help with frequency, but still did not eliminate the problem. Hopefully it gets fixed with an update. I'm not sure how much longer I'll be able to put up with it.
Edit: I forgot to add a "simple" fix I've found that works almost all the time is to turn off mobile data, turn on airplane mode, turn off airplane mode, wait for signal, then turn on mobile data. Those steps in that exact order work for me most of the time.
So I've been having the same issues as everyone stated. The only fix is to reboot the phone, but who wants to that every time. I even changed the sim card!! I wish T-Mobile would get out of their feelings and start selling more flagship phones.
I have made the decision to jump to LG V20. I hope this issue doesn't exist with the LG.
I've just got my s7 edge and I'm sort of having same problem at home got 2 bars and sometimes goes to 4 bars but also wen I called someone the line was crackling but person said could her me fine so done a wiped cache and think it's sorted it now for the time being
(Edit ~ it's done it again could hardly hear person I was talking to)
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Sorry if this has been discussed before. I just can't find it anywhere.
Is anybody having any Wi-Fi issues with their S8? What is happening for me, is that, I connect to my home private Wi-Fi network. Then 10 seconds later the network completely disconnects. Then approximately 10-20 seconds later it reconnects again. It keeps doing it over and over and over, non stop in a cycle. So I completely disconnected from my Wi-Fi, and I'm using my 4G LTE. I started noticing this at home, but then as I go to other to other Wi-Fi networks it's he same issue.
I even did a factory reset to the phone because of this issue and a home button vibration issue, where the vibration would not stop even in standby mode. It was also causing the Android OS settings to even be disabled, and not let me go into the OS serttings from the Android OS taskbar menu button, or the button for the settings in the app drawer. The factory reset did fix the vibration issue, but it didn't fix the Wi-Fi issue at all.
Also, is anybody else having this exact specific Wi-Fi issue I'm having?
Thanks in advance for all the answers and feedback!
bigj0110 said:
Sorry if this has been discussed before. I just can't find it anywhere.
Is anybody having any Wi-Fi issues with their S8? What is happening for me, is that, I connect to my home private W-iFi network. Then 10 seconds later the network completely disconnects. Then approximately 10-20 seconds later it reconnects again. It keeps doing it over and over and over, non stop in a cycle. So I completely disconnected from my Wi-Fi, and I'm using my 4G LTE. I started noticing this at home, but then as I go to other to other Wi-Fi networks it's he same issue.
I even did a factory reset to the phone because of this issue and a home button vibration issue, where the vibration would not stop even in standby mode. It was also causing the Android OS settings to even be disabled, and not let me go into the OS serttings from the Android OS taskbar menu button, or the button for the settings in the app drawer. The factory reset did fix the vibration issue, but it didn't fix the Wi-Fi issue at all.
Also, is anybody else having this exact specific Wi-Fi issue I'm having?
Thanks in advance for all the answers and feedback!
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You need too update your phone through the Samsung Apps app. Samsung released a fix for the wifi issue.
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echto said:
You need too update your phone through the Samsung Apps app. Samsung released a fix for the wifi issue.
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I already am up to date with all the apps in the Play Store and the Samsung store. I even contacted Samsung, and the woman on the phone on her own just completely connected me to a manager without saying a word to me. The manager ended up saying that he never heard of this and made a bug report so they could look into it. It's also not in their system, according to this manager. This was today around 5PM EST
It could be a hardware issue. Have you thought about exchanging it?
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echto said:
It could be a hardware issue. Have you thought about exchanging it?
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I already did. This is the second device to have the Wi-Fi issue. I just received my replacement device in the mail today around 4PM EST, which is the device I'm talking about here.
The thing I'm thinking is, that maybe if I went back to the direct cell phone providers store and did a buyer's remorse exchange. It could just be a batch of phones that have the same issue. Which more than one from the batch could be located at the same store. But since I'm in Florida, and the replacement device came from somewhere in Pennsylvania it's a completely different batch. Which the Samsung manager agreed with me. He even told me what I already know, that even if Samsung tests the phone. People in the real world using the phone, may encounter issues that Samsung never found on their own. He also went on to say that it's vital, that people in general, especially people that are tech savvy and semi tech savvy call in, because with us calling in it can help fix the issues that Samsung may have never encountered on our own. The manager also said, that there can be more people with the same exact issue, they just never called in and reported it like I have.
bigj0110 said:
I already did. This is the second device to have the Wi-Fi issue. I just received my replacement device in the mail today around 4PM EST, which is the device I'm talking about here.
The thing I'm thinking is, that maybe if I went back to the direct cell phone providers store and did a buyer's remorse exchange. It could just be a batch of phones that have the same issue. Which more than one from the batch could be located at the same store. But since I'm in Florida, and the replacement device came from somewhere in Pennsylvania it's a completely different batch. Which the Samsung manager agreed with me. He even told me what I already know, that even if Samsung tests the phone. People in the real world using the phone, may encounter issues that Samsung never found on their own. He also went on to say that it's vital, that people in general, especially people that are tech savvy and semi tech savvy call in, because with us calling in it can help fix the issues that Samsung may have never encountered on our own. The manager also said, that there can be more people with the same exact issue, they just never called in and reported it like I have.
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What kind of router are you using? Have to tried another? Go to a Starbucks, or some other free WiFi spot and test. So far with you it's been a 100% issue. I'd start looking at different things.
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echto said:
What kind of router are you using? Have to tried another? Go to a Starbucks, or some other free WiFi spot and test. So far with you it's been a 100% issue. I'd start looking at different things.
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Like I said in one of the above post, that I noticed it at home first. But as I used other Wi-Fi's I noticed it was an ongoing issue. I've tired my home private Network, my work private network, and at a few friends houses.
The manager from Samsung, honestly believes that it is a Android OS bug.
Ah ok. I missed that. Easy to do when on the go. [emoji3]
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echto said:
Ah ok. I missed that. Easy to do when on the go. [emoji3]
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It's not a big deal, I completely understand. So what else do you think I should try?
I also have issues with Wi-Fi similar to yours, if anyone has a solution, please let me know
Have you made sure that in settings you have a tick on "Keep wifi on durring sleep" ? Also for the sake of it, switch off "battery optimization" for all apps and see how it behaves. Also make sure you swithch off the option "smart network switch" under WiFi settings. What your phone is probably doing is constantly trying to switch between the WiFi and mobile data, or the power management puts it in sleep to preserve battery.
Well instead of getting the same same old suggestions (which Im sure you tried, all of them) you can read thru them all here in the thread that already exists:
https://forum.xda-developers.com/galaxy-s8/help/wifi-disconnects-reconnects-constantly-t3592664
echto said:
Ah ok. I missed that. Easy to do when on the go. [emoji3]
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Danidarul said:
I also have issues with Wi-Fi similar to yours, if anyone has a solution, please let me know
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Honestly what's probably going to happen is, we're going to have to wait for an OTA update.
stoyank said:
Have you made sure that in settings you have a tick on "Keep wifi on durring sleep" ? Also for the sake of it, switch off "battery optimization" for all apps and see how it behaves. Also make sure you swithch off the option "smart network switch" under WiFi settings. What your phone is probably doing is constantly trying to switch between the WiFi and mobile data, or the power management puts it in sleep to preserve battery.
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Keep Wi-Fi on during sleep is activated. But it has nothing to do with that because my phone goes to standby mode in 30 seconds. While as soon as I connect to the Wi-Fi network, 10 seconds later it completely disconnects me. Then 10-20 seconds later it reconnects me. Then it repeats the same thing over and over. The phone can be completely in use, or it can be in standby mode, the same problem still occurs. Also the same thing goes for battery optimization, while it's on and off.
It also appears that someone else on the first page is having similar Wi-Fi issues. So maybe, a few of the many mass produced phones are having Wi-Fi issues. So maybe it's really an OS bug like the manager from Samsung on the phone yesterday was telling me.
Hi All, even am having a same problem, am here in Saudi Arabia and when i spoke to samsung Persons they are not showing an exact root of the problem and not even willing to exchange my mobile. this issue is with my mobile since 3 months and am waiting for upadte , i got 2 updates till now but none solved my wifi problem, i donno what to do
I can say this only happens to me when I have Bluetooth on and my watch connected and when I'm on a 2.4 signal vs a 5....and if by chance is your phone with sprint or verizon?
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