Database Users

S4 Security Policy Update

Sent from my GT-I9505 using xda app-developers app
Hi I have just started to get a message in my notification bar saying I need to do a security policy update. However when I try to do this it tells me that it cannot due to network issues.
Can anyone tell me what is going on here and how to fix it?
I'm using an S4 unbranded on the 3 network.

same issue here, unbranded on o2

im on an unbranded i9505 on o2 and it will not install for me eithr
I just get a network error message.
I believe its a Samsung servr error, so just try again later

Same here. Is this agreeing to knox? Not sure I want to accept?
Sent from my GT-I9505 using xda app-developers app

Well at least I'm not the only one experiencing this. Hopefully we can get it sorted soon.
Sent from my GT-I9505 using xda app-developers app

Same issue here. I'm unbranded on T-mobile. Not sure if it's a Samsung problem or an issue with another app. I've seen on other forums that people have had this issue before and it's always been related to another app causing Knox to get over-protective.
---------- Post added at 02:32 PM ---------- Previous post was at 02:21 PM ----------
Just out of interest, have any of you guys rooted or installed ROMs via Odin at all? I'm wondering if Knox is blocking the update due to the Knox-warranty-void flag. I've unrooted but still seeing the issue.

Same issue, stock unrooted on Vodafone.
Sent from my GT-I9505

YIKES1412 said:
Sent from my GT-I9505 using xda app-developers app
Hi I have just started to get a message in my notification bar saying I need to do a security policy update. However when I try to do this it tells me that it cannot due to network issues.
Can anyone tell me what is going on here and how to fix it?
I'm using an S4 unbranded on the 3 network.
Click to expand...
Click to collapse
It happened the same to me when I tried to install the new .apk of Wallet app. KNOX SUCKS!
Regards,
Urko

Have same issue today on my i9505 unlocked on O2 - prompted to install but times out with network error. I have to press cancel to do anything with the phone.
Stock firmware all delivered OTA in case anyone asks.

Well It's just plain old stock firmware that I'm using. Though I don't have any app called knox.

Knox isn't an app. Its security features that Samsung are building in to their ROMs now.

I have flashed to BTU (from EVR) and it just popped up. Annoying that it doesnt install.

Ok how does that work then?

Ok I'm attempting to ask samsung directly via twitter @samsunguk and @Samsungmobileuk. There are others also in the UK asking them on twitter too!

im not seeing a lot of talk about this error message
for some reason, I thought it would of been a massive conversation today but doesnl look like many have this issue, but Samsung have not even said anything about it

sjtscott said:
Ok I'm attempting to ask samsung directly via twitter @samsunguk and @Samsungmobileuk. There are others also in the UK asking them on twitter too!
Click to expand...
Click to collapse
You'll need to let us know how you got on mate.
Sent from my GT-I9505 using xda app-developers app

ye im in the uk too
have the s4 i9505 unbranded, im on the o2 network, as far as I can see it sonly the uk customers that are having problems,
don't even know what this update does

+1 on the update request and failure. ......totally stock on orange uk

their is no talk of this update anywhere,
which I find is strange to be honest, I thought it would of been a massive thing today, but teir is nothing
all us people having problems and their no help, nobody seems to know what the update is for or what it is, Samsung isn't replying to anybody

Security policy update just started to show on mine aswell :/ totally stock simfree updated using Kies other week.

Note 4 SM-N910F Lollipop UK?

Hi, I was just wondering if anyone in the UK has received the Lollipop OTA or the update via Kies yet?
I am using a EE Note 4 with the BTU 4.4.4 stock rom (BTU CSC aswell). There hasn't been much news that I've seen since around early january about the Note 4 Lollipop update. If anyone has any input on this, it would be great to hear from you. As you can probably tell, I'm new to XDA. But I feel that the best people to speak to about this stuff are on here
P.S. I'm a techie, so any questions or things to talk about regarding this post I would be more than happy to discuss

http://www.sammobile.com/firmwares/database/SM-N910F/
Check Sammobile for firmware... As of now a Vodafone UK lollipop update exists. You can flash it via Odin and will work fine with an EE handset.

Will it work on my unlocked o2 phone too

Flashing ROM on o2
yogihoy said:
Will it work on my unlocked o2 phone too
Click to expand...
Click to collapse
If its a 910F it should work.
Just to cover your ass, install TWRP, and make a full Nandroid backup.
First flash TWRP via ODIN and backup.
Then install the firmware.
All the tutorials can be found on this site:
http://galaxynote4root.com/

As more and more branded and unbranded Note 4 receive lollipop around the world I find it very difficult to understand why the Note 4 which I bought from the official Samsung Website last November has not received the update.
Has anyone in the UK received the official lollipop update OTA for the unbranded Note 4?
I have just spoken to the UK Samsung support and they said I should get it on 27th April and to phone them if I don't get it.
They said it has been delayed because of bugs but couldn't explain why it has been delayed longer for me compared to most others unless I am getting 5.1 instead of 5.02.

Gaugerer said:
As more and more branded and unbranded Note 4 receive lollipop around the world I find it very difficult to understand why the Note 4 which I bought from the official Samsung Website last November has not received the update.
Has anyone in the UK received the official lollipop update OTA for the unbranded Note 4?
I have just spoken to the UK Samsung support and they said I should get it on 27th April and to phone them if I don't get it.
They said it has been delayed because of bugs but couldn't explain why it has been delayed longer for me compared to most others unless I am getting 5.1 instead of 5.02.
Click to expand...
Click to collapse
Interesting to see if the come through with that update on that date.

Uk unlocked note 4 user here. They bug reason does not surprise me at all, my other half has a S5 has the lollipop update back in Jan she has regretted it ever since, all sorts of issues with the radio particularly when disconnecting from wifi back to 3/4g she is left without a data connection.
From what I gather the 2 phones use the same if not similar radios.

Hey guys,
I have a UK BTU samsung note 4 unlocked, I.just got the update for lollipop.
Just downloading now.
Hope that helps
It's only 5.0 thought it would of been at least 5.01 not sure I want to install lol

I have too....... [emoji1] [emoji1] [emoji1] [emoji1] [emoji1]

oggythedoggy said:
I have too....... [emoji1] [emoji1] [emoji1] [emoji1] [emoji1]
Click to expand...
Click to collapse
Have you installed yet, can't understand why we only get 5.0

Not yet still download.

oggythedoggy said:
Not yet still download.
Click to expand...
Click to collapse
Let me know how u get on

OK i will... [emoji106]

Problem when is donwload, after start to install but is give me error, I try two times bet the same thing happen. I will try with kies.... [emoji20]

oggythedoggy said:
Problem when is donwload, after start to install but is give me error, I try two times bet the same thing happen. I will try with kies.... [emoji20]
Click to expand...
Click to collapse
Oh I see. Mine has downloaded but not sure I want to install 5.0 that had all the problems.
---------- Post added at 09:01 PM ---------- Previous post was at 08:57 PM ----------
Interesting as samsung live update or sammobile show that this firmware is available yet, they both still say 4.4.4 is the latest firmware.
Confused

Phone has now been updated and is running 5.0.1 build number BOC5. No errors while installing

Did you update via Kies?
I have the same problem with OTA.
Sent from my SM-N910F using XDA Free mobile app

skutyy said:
Did you update via Kies?
I have the same problem with OTA.
Sent from my SM-N910F using XDA Free mobile app
Click to expand...
Click to collapse
No mine was an OTA update, and all worked perfectly fine for me. after oggythedoggy said he had an error i thought i should just try and it installed fine.
---------- Post added at 10:13 AM ---------- Previous post was at 10:12 AM ----------
oggythedoggy said:
Problem when is donwload, after start to install but is give me error, I try two times bet the same thing happen. I will try with kies.... [emoji20]
Click to expand...
Click to collapse
Did you manage to get yours sorted via Kies

No not yet...I'm at work and will try on afternoon
Sent from my SM-N910F using XDA Free mobile app

Response from Samsung to my error raport:
Thank you for your email. Your customer reference number is ......
Due to the nature of this matter a remote management session may be the best solution for you. This would involve a technical expert accessing the screen of your device to perform advanced troubleshooting steps.
For a technician to access your phone, you will need a stable internet connection (Wi-Fi is recommended). You will also need to download 'Smart Tutor' from the Google Play Store or Samsung Apps, and allow 'Unknown Sources'. To do this, please follow the steps below:
Settings/About Phone/Security/Unknown Sources (turn to Allowed)
For PC access, a stable internet connection is required. I recommend that you check for any Windows/Mac OS updates before the session starts.
I would like to reassure you that this is a secure service, and none of your personal details, files or settings can be accessed without permission.
The remote management team works by appointment so depending on availability it could take up to 72 hours to secure a session. The session length can vary; I recommend that you allow for 2 hours. Please reply with your preferred time and date, and I will forward your details to our Remote Management Team.
Alternatively, you can ring our Help Desk and one of our advisors will be happy to assist you further. Our opening hours are Monday to Saturday, 09:00-18:00.
I look forward to your response.
Sent from my SM-N910F using XDA Free mobile app

[N910VVRU2CPD1] Android 6.0.1 Marshmallow for Verizon Note 4 N910V is finally here!

Thanks Verizon and tutorial for installation
MOD EDIT: Link removed
Using XDA to direct traffic to other websites is not allowed.

Anyone has the ota zip?

Wonder if it'd be on Sammobile.com yet
Sent from my SM-N920F using XDA-Developers mobile app

I would wait for @hsbadr do a safe upgrade otherwise updating bootloader could patch the xploit recently discover.... Some guys could lose everything by this point
Sent from my Samsung Galaxy Note5 using XDA Labs

I really can't wait to install the MM update, but I definitely don't want to lose root. Ima wait patiently for a safe upgrade.

I'd thoroughly appreciate if someone could upload the update.zip so I can check the bootloader and work on an update mechanism.

I think they haven't rolled out the update... Been checking for a while and says system is up to date... Nothing in NY

hey guys anyone know that when will marshmallow update come in samsung galaxy note 3 T-Mobile

EdrickMG said:
I would wait for @hsbadr do a safe upgrade otherwise updating bootloader could patch the xploit recently discover.... Some guys could lose everything by this point
Sent from my Samsung Galaxy Note5 using XDA Labs
Click to expand...
Click to collapse
Definitely agree. I'll stick on Paul until it's proven safe to upgrade to mm. I don't even care if it's a stock mm rom. As long as I keep my bootloader unlocked.
Sent from my N910V converted to dev.

I checked Kies, Verizon Software Update Assistant, and OTA. None are available yet for me.

OTA is live.

Prior to 12PM EDT it was not showing up on my phone. At 12:04PM it was available and is now downloading (Michigan)

Not showing up for me either
Sent from my SM-N910V using XDA-Developers mobile app

pumped for a nice basic flash debloat ROM for this for us rooted guys!
Sent from my Samsung Galaxy S7 using Tapatalk

Just showed up on both my wife and my note 4. Waiting to find out if we can still obtain root before taking it though. I'd really prefer the official marshmellow combined with Cyanogenmod.
Western NC here, BTW.

Just downloaded and installed. All the icons are yucky now. My phone was fully stock so did not have the same concerns as some of you with regards to boot loader et all. Location is Boston. Seems ok so far other than the yucky icons.

I'm in eastern NC and still nothing. I'm OK with that though as I hope some of you will be the guinea pigs and see if there is any issues with it before I install it
Sent from my SM-N910V using XDA-Developers mobile app

Here in cali. Just got mine moments ago. Phone is running slow. Hopefully factory wipe and delete cache will fix it
Sent from my SM-N910V using Tapatalk

jake21 said:
Just downloaded and installed. All the icons are yucky now. My phone was fully stock so did not have the same concerns as some of you with regards to boot loader et all. Location is Boston. Seems ok so far other than the yucky icons.
Click to expand...
Click to collapse
Screenshots?
---------- Post added at 01:31 PM ---------- Previous post was at 01:29 PM ----------
efanatic said:
I'm in eastern NC and still nothing. I'm OK with that though as I hope some of you will be the guinea pigs and see if there is any issues with it before I install it
Sent from my SM-N910V using XDA-Developers mobile app
Click to expand...
Click to collapse
I want to make sure we can still unlock the phone. We should be able to get a complete CM13 now if the bootloader can still obtain perm unlock and we have perm root.
I haven't seen any new phone released since our Note 4s that delivers every feature I want plus more, so I'm planning on sticking with our note 4s for some time to come.

jake21 said:
Just downloaded and installed. All the icons are yucky now. My phone was fully stock so did not have the same concerns as some of you with regards to boot loader et all. Location is Boston. Seems ok so far other than the yucky icons.
Click to expand...
Click to collapse
*edit* nevermind, I got excited and ignored the part where you were stock.
Has anyone with an unlocked retail version installed it and tried to flash twrp yet?
Sent from my SM-G935F using XDA-Developers mobile app

Someone please give me clear answers for my new phone?

I bought G935FD from Amazon 3 weeks ago- it's unlocked and carrier-free. I've been using it out of the box, no root. Some parts of the box was typed in Arabic indicating it's from/for UAE.
I live in US and have been using MetroPCS (uses T-mobile network). It seems to work flawlessly.
1. Will I get OTA updates? I doubt MetroPCS will do it for this international version from UAE.
2. If above is no, what's the best way to get the latest updates / how do I know my phone has the latest version?
3. What are CSC and PDA?
4. I came across this link: Which country is best for me living in US? Should I continue to use the stock UAE it came with? Any advantage for other countries? (some countries get latest updates faster?)
As for updating FW- a step-by-step guide is appreciated. I've been reading up, and it involves using Odin, but there seems to be tons of different country/region versions for G935FD- and I get concerned about bricking my phone or messing it up.
So many questions.
*#1234 shows:
AP: G935FXXS1APG3
CP: G935FXXU1APEQ
CSC: G935FOJV1APF1
Android security patch level: July 1, 2016

1. You should get OTA updates. They will come from Samsung and not your carrier.
3. CSC is your region and or carrier code that identifies your Samsung firmware.
4. OJV may not update as often as the other UAE firmware (XSG). A lot of Americans run XSG or Spanish AMO. If ya need help. You can PM me and I'll help get ya sorted.
Sent from my SM-G935F using Tapatalk

WhataM said:
1. You should get OTA updates. They will come from Samsung and not your carrier.
3. CSC is your region and or carrier code that identifies your Samsung firmware.
4. OJV may not update as often as the other UAE firmware (XSG). A lot of Americans run XSG or Spanish AMO. If ya need help. You can PM me and I'll help get ya sorted.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thanks.
1. So why XSG or AMO for G935FD users in US over hundreds of other countries? What's makes those two compatible? If I use other countries, what happens to the phone?
2. Which one do you use?
3. This is bit of a different topic, does your phone suffer from Media Server battery drain? Mine does and that's what prompted me to update my phone hoping there's a fix out (deleting/backing up pics help, but it reoccurs)

acf3passion said:
Thanks.
1. So why XSG or AMO for G935FD users in US over hundreds of other countries? What's makes those two compatible? If I use other countries, what happens to the phone?
2. Which one do you use?
3. This is bit of a different topic, does your phone suffer from Media Server battery drain? Mine does and that's what prompted me to update my phone hoping there's a fix out (deleting/backing up pics help, but it reoccurs)
Click to expand...
Click to collapse
Most people use those firmwares over others because they support Samsung pay. I personally use AMO because it has the add benefit of wifi calling and and white pages. As for the battery drain issue. You shouldn't be having that issue. I know I don't experience that issue with AMO. It could be a problem that was fixed in a later patch.
Sent from my SM-G935F using Tapatalk

WhataM said:
Most people use those firmwares over others because they support Samsung pay. I personally use AMO because it has the add benefit of wifi calling and and white pages. As for the battery drain issue. You shouldn't be having that issue. I know I don't experience that issue with AMO. It could be a problem that was fixed in a later patch.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Nice.
Then I'll give AMO a go, that's this one right?
http://www.sammobile.com/firmwares/download/88307/G935FXXU1APGS_G935FAMO1APEK_AMO/
Install Odin and follow the instructions on that link? Will it wipe my phone/settings? Any other special instructions or cautions?

acf3passion said:
Nice.
Then I'll give AMO a go, that's this one right?
http://www.sammobile.com/firmwares/download/88307/G935FXXU1APGS_G935FAMO1APEK_AMO/
Install Odin and follow the instructions on that link? Will it wipe my phone/settings? Any other special instructions or cautions?
Click to expand...
Click to collapse
That's the correct one. Since you're switching firmwares use the AMO_CSC file rather than the Home_CSC file. That way it'll wipe your phone clean. Make sure youve got security PIN setup because you'll be asked for it after reset. Other than that. Just follow the instructions and it'll be smooth sailing.
Sent from my SM-G935F using Tapatalk

WhataM said:
That's the correct one. Since you're switching firmwares use the AMO_CSC file rather than the Home_CSC file. That way it'll wipe your phone clean. Make sure youve got security PIN setup because you'll be asked for it after reset. Other than that. Just follow the instructions and it'll be smooth sailing.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thanks. I'm learning a lot here. Getting ready to do it now. More Qs:
1. So with AMO, I can now use Samsung Pay? Is this the correct version for my phone? I presume this is not available on Google Play because it bypasses Samsung bloat if done through the phone? (if so, I need to manually update this app as new versions get released?)
2. Will wifi calling also work too as MetroPCS supports too right? (it did for my previous phone on MetroPCS)
3. This G935F firmware should work flawlessly despite my phone being G935FD right? I think I read this, just making sure.
4. How does whitepages work- AMO comes with it or do I need to download White Pages app?

acf3passion said:
Thanks. I'm learning a lot here. Getting ready to do it now. More Qs:
1. So with AMO, I can now use Samsung Pay? Is this the correct version for my phone? I presume this is not available on Google Play because it bypasses Samsung bloat if done through the phone? (if so, I need to manually update this app as new versions get released?)
2. Will wifi calling also work too as MetroPCS supports too right? (it did for my previous phone on MetroPCS)
3. This G935F firmware should work flawlessly despite my phone being G935FD right? I think I read this, just making sure.
4. How does whitepages work- AMO comes with it or do I need to download White Pages app?
Click to expand...
Click to collapse
You'll need to install the Samsung pay framework and Samsung pay app in that order from APK mirror website. Just read the description for the app before you download to be sure its the US version and it's compatible with the frame work. In order to make white pages work you'll need to enable it from the Phone app settings. G935F works with FD.
Sent from my SM-G935F using Tapatalk

G935U Nougat

Hi All,
I'm a little confused as to where us U firmware users stand with Nougat. I've seen differing reports of what the known plan is with this. I believe some are saying we're waiting for Verizon to release it to the 935u, otherwise I'm reading that we're on a quarterly update schedule and won't be seeing anything until April.
I bought my 935V from VZW and flashed over to unrooted U firmware - actually by using the normal flash method and then doing a firmware restore from verizon's utility to get full unroot. Not exactly a typical method, but it gave me peace of mind knowing everything is completely stock U.
Everything is running great so I'm not in urgent need of an update for any reason, but would like to see some new features.
Lemme know if anyone has any clues here as for what to expect. Thanks in advance!

Not exactly sure what you mean by going full "unroot".. unless you ment, you wanted the U firmware for a smoother "root" can you please clarify bubby?
---------- Post added at 05:56 AM ---------- Previous post was at 05:51 AM ----------
Action123 said:
Hi All,
I'm a little confused as to where us U firmware users stand with Nougat. I've seen differing reports of what the known plan is with this. I believe some are saying we're waiting for Verizon to release it to the 935u, otherwise I'm reading that we're on a quarterly update schedule and won't be seeing anything until April.
I bought my 935V from VZW and flashed over to unrooted U firmware - actually by using the normal flash method and then doing a firmware restore from verizon's utility to get full unroot. Not exactly a typical method, but it gave me peace of mind knowing everything is completely stock U.
Everything is running great so I'm not in urgent need of an update for any reason, but would like to see some new features.
Lemme know if anyone has any clues here as for what to expect. Thanks in advance!
Click to expand...
Click to collapse
But anyway, lol. You are correct of the U FW being released somewhere around April. Verizon isn't responsible for U firmware, Samsung is.. I'm actually surprised Verizon released before U

vsn4 said:
Not exactly sure what you mean by going full "unroot".. unless you ment, you wanted the U firmware for a smoother "root" can you please clarify bubby?
---------- Post added at 05:56 AM ---------- Previous post was at 05:51 AM ----------
But anyway, lol. You are correct of the U FW being released somewhere around April. Verizon isn't responsible for U firmware, Samsung is.. I'm actually surprised Verizon released before U
Click to expand...
Click to collapse
Good to know. Thanks.
I had to root in order to flash U FW, but the root process we have for GS7 is really process heavy and battery draining. I wanted an unrooted version of the U firmware with no bullsh*t and good battery life so I unrooted and restored using the software tool.

Action123 said:
Good to know. Thanks.
I had to root in order to flash U FW, but the root process we have for GS7 is really process heavy and battery draining. I wanted an unrooted version of the U firmware with no bullsh*t and good battery life so I unrooted and restored using the software tool.
Click to expand...
Click to collapse
Ah Gotcha, sorry I misunderstood the op. Maybe give the T or V carrier FW a spin till U gets released? I haven't upgraded yet but am tempted. Been using stang 5.0 rom and been pretty impressed. I'd say I would recommend it even with the faults of the eng boot.
I also believe I seen a "no root no bull**** playstore Nougat rom" by jkruse, or something to that effect. If that's something your into

Lots of cry babies over in the Samsung forums. I can see why everyone is so upset but Samsung never promised faster updates for unlocked variants over carrier models. I'm content waiting at least until April for the nougat release of the 935u. Screw Verizon bloat. It's not worth putting up with it for Nougat.

There are some articles with Samsung's new commitment for monthly security updates on unlocked devices. This should mean that the 935U will get Nougat this month with March security update.

junear said:
There are some articles with Samsung's new commitment for monthly security updates on unlocked devices. This could mean that the 935U will get Nougat this month with March security update.
Click to expand...
Click to collapse
Fixed.
Expect nothing. Never get disappointed.
Magnus_CA said:
Lots of cry babies over in the Samsung forums. I can see why everyone is so upset but Samsung never promised faster updates for unlocked variants over carrier models. I'm content waiting at least until April for the nougat release of the 935u. Screw Verizon bloat. It's not worth putting up with it for Nougat.
Click to expand...
Click to collapse
Well, sorta agree with you. I'm patiently waiting for the U update to 7.0, but in the mean time I'm running the Verizon update on a backup device. I can't really enjoy 6.0.1's UI after having Grace UX.

G935U Nougat (G935UUEU4BQD2) is now available!
check samfirm and sammobile for downloads of firmware G935UUEU4BQD2 (7.0)!

jtash01 said:
check samfirm and sammobile for downloads of firmware G935UUEU4BQD2 (7.0)!
Click to expand...
Click to collapse
Smart Switch PC can also do an in-place update to 7.0. It's the April security patch.

I've downloaded the nougat U firmware and can't get it to install over the latest VZW firmware, the one that came out in the last few days. Has anyone been able to, if so please outline your steps.

I have U firmware on Verizon s7 edge works as charm. Use latest Odin to install the firmware

seemcity said:
I have U firmware on Verizon s7 edge works as charm. Use latest Odin to install the firmware
Click to expand...
Click to collapse
which is latest odin I've tried 3.10 3.11 3.12

gunnyman said:
I've downloaded the nougat U firmware and can't get it to install over the latest VZW firmware, the one that came out in the last few days. Has anyone been able to, if so please outline your steps.
Click to expand...
Click to collapse
I would flash the full Odin package for U 6.0 and then use Smart Switch PC to update to 7.0.

http://updato.com/firmware-archive-select-model?record=08ABA51C2C6F11E7963AFA163EE8F90B

Can anyone on an UDP confirm if you can tether the unlocked software of the 935u on 7.0 nougat now that it is out?

RyanEJ25 said:
Can anyone on an UDP confirm if you can tether the unlocked software of the 935u on 7.0 nougat now that it is out?
Click to expand...
Click to collapse
Yes i have the original UDP and the tethering option works. How ever i cant get the verizon video calling to work??

So from what I'm getting, to install (if I'm on Verizon Nougat), flash Unlocked 6.0 first, then smart switch to 7.0? Also, I read that someone had been having issues with using LTE while in a phone call, can anyone confirm? And what happened to all the other fix files, since I remember the first time flashing the unlocked software required more subsequent flashes as well.