com.android.phone app crash and it's keep restarting - Galaxy Note 3 Q&A, Help & Troubleshooting

My Note 3 immediately after reboot shows message "Unfortunately, the process com.android.phone has stopped" and then restart in a second.
Please suggest some solution that I can save my data.

Google search ?
Sent from my Note 3 running Phronesis Rom

Hi,
I searched a lot, everyone suggesting easy solution, factory reset.
I'm looking for some advanced thing to save my data.
If I update ROM, does it erase all storage data?
Dejan Sathanas said:
Google search ?
Sent from my Note 3 running Phronesis Rom
Click to expand...
Click to collapse

microsoftee said:
Hi,
I searched a lot, everyone suggesting easy solution, factory reset.
I'm looking for some advanced thing to save my data.
If I update ROM, does it erase all storage data?
Click to expand...
Click to collapse
Use Samsung kies to backup your data ,app,contact,sms ...etc
Then factory reset if still no luck so flash new firmware via odin and restore your data again

You can install another rom by dirty update and your data will be not wiped. or you can wipe only dalvik system and cache dont wipe data .

Related

[Q] Wipe Data/Factory Reset. What does it entail?

I am currently on CM10.1 and have been considering testing other ROMs for the Nexus 4. All ROM flash guidelines ask that I wipe everything and do a factory reset before I flash the ROM.
My question is does doing a data wipe permanently erase all data on the phone? Including installed apps, app data (game saves, whatapp chat logs, etc), SMS and Contact information, gallery files, wifi passwords, etc. Or is it just some ROM specific data. More importantly, if it is more than just ROM data, is this data gone forever or is it synced with the google cloud and is simply synced over the internet once the phone is setup with the correct google account again? If it is synced, what data is synced? I presume at least contact information is synced with the cloud but what about the rest.
I could find any clear information on what exactly wiping data entailed and what could be the expected unrecoverable losses possible. Also can I just take a backup of the data using some app (Titanium backup?)/nandroid backup and restore the data once the new ROM is installed?
Factory reset will, just as the name states, bring it back to the state is was when you first got it.
So yes, every app and data of it will be lost. This includes contacts, wifi passwords etc.
Your contacts, wifi passwords etc will be synced to the google servers, if you chose to do that when you set up your phone for the first time.
However, it will not wipe your sd card, so all your photos and music will be save.
I'd suggest you make a backup of your WhatsApp history, this way when you re-install it you will be prompted if you want to restore the messages from the backup.
Hope this helped!
EDIT: It is not suggested to restore data from a titanium backup, since this can generate problems.
mumaster20 said:
Factory reset will, just as the name states, bring it back to the state is was when you first got it.
So yes, every app and data of it will be lost. This includes contacts, wifi passwords etc.
Your contacts, wifi passwords etc will be synced to the google servers, if you chose to do that when you set up your phone for the first time.
However, it will not wipe your sd card, so all your photos and music will be save.
I'd suggest you make a backup of your WhatsApp history, this way when you re-install it you will be prompted if you want to restore the messages from the backup.
Hope this helped!
EDIT: It is not suggested to restore data from a titanium backup, since this can generate problems.
Click to expand...
Click to collapse
Is there any difference between delete cache and data and doing a factory reset?
While doing a cache wipe, only files from the Cache partition are being deleted. These files were saved by your phone to use as cache. (Think of it as your browser history. if you wipe that, only certain files will be deleted, while the app itself won't be touched)
While doing a factory reset everything will be wiped, including the cache partition. Excluding the sdcard ofcourse.
mumaster20 said:
Factory reset will, just as the name states, bring it back to the state is was when you first got it.
So yes, every app and data of it will be lost. This includes contacts, wifi passwords etc.
Your contacts, wifi passwords etc will be synced to the google servers, if you chose to do that when you set up your phone for the first time.
However, it will not wipe your sd card, so all your photos and music will be save.
I'd suggest you make a backup of your WhatsApp history, this way when you re-install it you will be prompted if you want to restore the messages from the backup.
Hope this helped!
EDIT: It is not suggested to restore data from a titanium backup, since this can generate problems.
Click to expand...
Click to collapse
one we wiped our rom using any tool, is it possible to load the android os without installing any rom?
madhan116 said:
one we wiped our rom using any tool, is it possible to load the android os without installing any rom?
Click to expand...
Click to collapse
Ooh, old subject haha.
The android OS IS your rom, so to have a full stock android rom, like you had when you first turned on your nexus 4, you need to flash the factory image provided by Google. Link to factory images
If you dont know how to flash these files, efrant has a great guide on how to do this. Link to the guide
thanks for ur info
mumaster20 said:
Ooh, old subject haha.
The android OS IS your rom, so to have a full stock android rom, like you had when you first turned on your nexus 4, you need to flash the factory image provided by Google. Link to factory images
If you dont know how to flash these files, efrant has a great guide on how to do this. Link to the guide
Click to expand...
Click to collapse
first of all my product is not nexus.. its alwinner a10, i have not installed any custom ROM yet. only the stock ROM remains itself in my tablet now in this situation what will be the result of wiping rom??????? ( As i am a newbie this question arises)
madhan116 said:
first of all my product is not nexus.. its alwinner a10, i have not installed any custom ROM yet. only the stock ROM remains itself in my tablet now in this situation what will be the result of wiping rom??????? ( As i am a newbie this question arises)
Click to expand...
Click to collapse
By wiping rom, did you mean to wipe system off your device? If that is what you meant there, then your device won't boot after that because there is no OS installed. To clear your confusion factory reset only set your device back to the default settings when you buy it. Means it will wipe your downloaded apps, cache, saved data, contacts, messages etc.. Some stock recovery doesn't wipe your internal sd card when you performed factory reset (means all your pics and music are still there) while in some other erases all and you will be left with nothing..just like how you first received the device from store.
Further down, if you flashed any custom rom on your device and you do a factory reset. It won't wipe away the custom rom that you installed, it will only set it back to the rom default settings. To get it back to the stock manufacturer rom, you must flash the official rom released by your device manufacturer. I hope this will clear your confusion.
thanks
arffrhn said:
By wiping rom, did you mean to wipe system off your device? If that is what you meant there, then your device won't boot after that because there is no OS installed. To clear your confusion factory reset only set your device back to the default settings when you buy it. Means it will wipe your downloaded apps, cache, saved data, contacts, messages etc.. Some stock recovery doesn't wipe your internal sd card when you performed factory reset (means all your pics and music are still there) while in some other erases all and you will be left with nothing..just like how you first received the device from store.
Further down, if you flashed any custom rom on your device and you do a factory reset. It won't wipe away the custom rom that you installed, it will only set it back to the rom default settings. To get it back to the stock manufacturer rom, you must flash the official rom released by your device manufacturer. I hope this will clear your confusion.
Click to expand...
Click to collapse
thanks for ur nice reply.. now it has wiped out my confusion
Anyhow now my problem is regarding flash, i dont know whether i could share here so included a link...
http://forum.xda-developers.com/showthread.php?t=2542145&highlight=live+suit+flash+error
madhan116 said:
thanks for ur nice reply.. now it has wiped out my confusion
Anyhow now my problem is regarding flash, i dont know whether i could share here so included a link...
http://forum.xda-developers.com/showthread.php?t=2542145&highlight=live+suit+flash+error
Click to expand...
Click to collapse
You're welcome. As for your query, I do not own that particular device so I can't help you with that. Sorry mate..
mumaster20 said:
Factory reset will, just as the name states, bring it back to the state is was when you first got it.
So yes, every app and data of it will be lost. This includes contacts, wifi passwords etc.
Your contacts, wifi passwords etc will be synced to the google servers, if you chose to do that when you set up your phone for the first time.
However, it will not wipe your sd card, so all your photos and music will be save.
Click to expand...
Click to collapse
I am bumping the post instead of openning a new one - because it is the same question.
You wrote that Factory reset will not wipe Photos, Music etc.
Did you mean that if I saved it on external SD? Because in Nexus 4 there is no option to add SD card.
My question:
1. In my nexus 4, when doing factory reset - it erases EVERYTHING include Photos and music. so please help me understand.... cause I am confused. Does it reset everything or not?
2. In nexus 4, where is the option to Wipe data? I see only "Factory reset". In recovery console?
3. Any differences between Factory reset from the settings, to wipe data from Recovery?
thanks!
shakta said:
I am bumping the post instead of openning a new one - because it is the same question.
You wrote that Factory reset will not wipe Photos, Music etc.
Did you mean that if I saved it on external SD? Because in Nexus 4 there is no option to add SD card.
My question:
1. In my nexus 4, when doing factory reset - it erases EVERYTHING include Photos and music. so please help me understand.... cause I am confused. Does it reset everything or not?
2. In nexus 4, where is the option to Wipe data? I see only "Factory reset". In recovery console?
3. Any differences between Factory reset from the settings, to wipe data from Recovery?
thanks!
Click to expand...
Click to collapse
1. We do not have external sd in nexus 4. There are 2 types of recoveries; stock and custom. Stock recovery is what you get when flashing factory images while custom recoveries are twrp/cwm. In stock recovery, factory reset delete everything on your device. Everything in your internal as well. It will wipe clean your device. For custom recovery, it won't clear your internal sd storage so your photos/music/docs/backups are intact. It will only delete data partition which stores your downloaded apps. I hope you are clear on that now.
2. Factory reset=wipe data. In every recovery, it's the same.
3. No, it uses the same command so basically there is no difference. Depends on the recovery you use, factory reset on stock recovery deletes everything while on custom recovery sd card is still intact.
The answer that explained everything for me - is that there is a different between wiping data from Stock recovery to wiping from Custom, so now i get what you mean!
Error loading
Hi! I recently use CWM and use wipe data/factory rest but now My HTC Salas not loading till standby screen and get stuck in errors not responding and force close option please guide how to rescue my device?
ansarhassan4 said:
Hi! I recently use CWM and use wipe data/factory rest but now My HTC Salas not loading till standby screen and get stuck in errors not responding and force close option please guide how to rescue my device?
Click to expand...
Click to collapse
I would start by opening a new thread in the relevant section of this forum. You are hijacking a thread started well over a year ago and your issue has no relevance to the OP's issue.
Start here: http://forum.xda-developers.com/
Flash rom and keep apps and data
Hi. Is it possible not to factory reset/ wipe data when flashing a newer rom? The reason I am asking is because I want to flash Lollipop on my Note 3 as Samsung keeps forgetting to send it to me OTA or via Kies. But I don't want to lose all apps and data. Thanks in advance.
arffrhn said:
By wiping rom, did you mean to wipe system off your device? If that is what you meant there, then your device won't boot after that because there is no OS installed. To clear your confusion factory reset only set your device back to the default settings when you buy it. Means it will wipe your downloaded apps, cache, saved data, contacts, messages etc.. Some stock recovery doesn't wipe your internal sd card when you performed factory reset (means all your pics and music are still there) while in some other erases all and you will be left with nothing..just like how you first received the device from store.
Further down, if you flashed any custom rom on your device and you do a factory reset. It won't wipe away the custom rom that you installed, it will only set it back to the rom default settings. To get it back to the stock manufacturer rom, you must flash the official rom released by your device manufacturer. I hope this will clear your confusion.
Click to expand...
Click to collapse
Hey. I have 1 question. I have pictures, music and videos on my Internal Memory, and I don't want to lose it (I didn't back it up anywhere and I don't have an SD card). Will Wipe Data/Factory Reset delete those stuff, or just apps, settings, etc?
I'm using S4 Mini i9192. I also have Philz Touch Recovery.
Shawn.Killer said:
Hey. I have 1 question. I have pictures, music and videos on my Internal Memory, and I don't want to lose it (I didn't back it up anywhere and I don't have an SD card). Will Wipe Data/Factory Reset delete those stuff, or just apps, settings, etc?
I'm using S4 Mini i9192. I also have Philz Touch Recovery.
Click to expand...
Click to collapse
I have not used Clockwork recovery for a very long time now so I don't know how it works nowadays. But last I used it, factory reset in cwm (philz is a modified version of cwm) does not result in complete wipe. It will leave out the sd card partition. But like I said, it was very long time ago. Make a backup of them if it is really important. Well, in my opinion, everything needs backup. Even things in your computer needs a backup.
p/s: Try to ask this in S4 thread. Here, we (nexus 4 users) mostly use twrp as cwm is discontinued for quite some time now.
Sent from my Nexus 4 using Tapatalk
arffrhn said:
I have not used Clockwork recovery for a very long time now so I don't know how it works nowadays. But last I used it, factory reset in cwm (philz is a modified version of cwm) does not result in complete wipe. It will leave out the sd card partition. But like I said, it was very long time ago. Make a backup of them if it is really important. Well, in my opinion, everything needs backup. Even things in your computer needs a backup.
p/s: Try to ask this in S4 thread. Here, we (nexus 4 users) mostly use twrp as cwm is discontinued for quite some time now.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Thanks, but did it delete your internal memory?
Shawn.Killer said:
Thanks, but did it delete your internal memory?
Click to expand...
Click to collapse
No, it does not. But that was long before.
Sent from my Nexus 4 using Tapatalk

[Q] JB CM10 sudden bootloop. How to recover?

Hi all, I changed the levels automatic brightness adjustments, then a call occurred and I aswered. When I closed the call, my defy+ rebooted immediately (no messages appeared) and then went in a bootloop: cyano glowing logo, then a single red LED flash, then it repeats.
Tried to clear dalvik cache, with no luck.
Is there a way to recover easily? Unfortunately I have no backups but want to keep contacts and application data. Not interested in keeping SMS's or photos.
Thank you
Contacts are usually stored with gmail account. I don't know about the app data though.
Sent from my MB526 using xda app-developers app
tried to wipe cache, dalvik cache, then install latest CM10 but ended up with the very same problem.
Should I only go RSD?
manualle said:
tried to wipe cache, dalvik cache, then install latest CM10 but ended up with the very same problem.
Should I only go RSD?
Click to expand...
Click to collapse
Make a backup of your /data in custom recovery, then wipe your /data partition (and cache/dalvik if you want), then reboot.
This will most likely get it to boot up again, then you can use Titanium Backup to restore your apps and app data. Do not restore your complete backup, because it most likely got corrupted, and do not restore System apps either.
You can restore SMS, by restoring Phone/Messaging Storage, and to restore Call Logs/Contacts, restore Contacts Storage. You might want to check the "Migrate System Data" checkbox in Preferences if it doesn't work at first.
Thank you, but I've already gone RSD. Good to know anyway. tnx
manualle said:
Thank you, but I've already gone RSD. Good to know anyway. tnx
Click to expand...
Click to collapse
Sorry we couldn't find a solution in time.
For me, it's not that important; I full wipe at every sign of a bootloop. With the Desire I used to wipe all, including /system!
As long as you have a google account, you can reinstall the ROM and add your Google account at the beginning. That restores your previous setup of applications and appdata. Contacts are automatically synced and added to People.
droid_<3er said:
Sorry we couldn't find a solution in time.
For me, it's not that important; I full wipe at every sign of a bootloop. With the Desire I used to wipe all, including /system!
As long as you have a google account, you can reinstall the ROM and add your Google account at the beginning. That restores your previous setup of applications and appdata. Contacts are automatically synced and added to People.
Click to expand...
Click to collapse
well, it's really not that bad.
Trying the latest CM with good results
thank you for the info! bye

Phone not operating, need urgent help!

When my phone (i9505) is on, all I get is :
"Unfortunately, Nfc service has stopped."
Once in a while I get:
"Unfortunately, Samsung Link has stopped."
And sometimes I get:
"Process system isn't responding. Do you want to close it?"
And this causes my phone to be unusuable. It's just stuck and I keep getting these messages, being able to actually use the phone for a few seconds every minute. I had removed those apps with Titanium Backup and now Restored them, and this is occuring.
thanks.
I would do a factory reset. Try to see what happens after. If it works, try to reinstall apps with TB. if after that you have again problems, it means something is corrupted and you have to install all apps manually.
Maybe before that you can try wipe cache and wide dalvik from recovery... see if that helps.
okty2k said:
I would do a factory reset. Try to see what happens after. If it works, try to reinstall apps with TB. if after that you have again problems, it means something is corrupted and you have to install all apps manually.
Maybe before that you can try wipe cache and wide dalvik from recovery... see if that helps.
Click to expand...
Click to collapse
What does the following mean when I want to factory reset:
-The key for decrypting fils on the SD card will be erased (You cannot use files on the SD card after a factory data reset)
??
Ok I'm in desperate need of help. I did a factory reset and as soon as the first screen loaded, I keep getting the NFC error and other errors, just this time in a language I don't even understand. I'm at the language choosing screen and keep getting those cursed errors.
frrlod said:
Ok I'm in desperate need of help. I did a factory reset and as soon as the first screen loaded, I keep getting the NFC error and other errors, just this time in a language I don't even understand. I'm at the language choosing screen and keep getting those cursed errors.
Click to expand...
Click to collapse
Edit coz u removed those files it's giving u those errors do not remove files u not sure what it does
Download a firmware and flash it using odin
Once flashed just reset the device all done and for firmware use my signature link.
Or Sammobile.com
.
Since there is no stock firmware for my country (Israel), is there anything else I can do? Perhaps any way to deal with the NFC by reinstalling any of the services?
Hip
frrlod said:
Since there is no stock firmware for my country (Israel), is there anything else I can do? Perhaps any way to deal with the NFC by reinstalling any of the services?
Click to expand...
Click to collapse
Whichever variant u have download any one of that from other country also and flash no plm
And ya u can re store those apk if u have it with u that also will solve the issue
But i personally suggest u to flash a fresh firmware
And which model number s4 u have?
.
123hiten said:
Hip
Whichever variant u have download any one of that from other country also and flash no plm
And ya u can re store those apk if u have it with u that also will solve the issue
But i personally suggest u to flash a fresh firmware
And which model number s4 u have?
.
Click to expand...
Click to collapse
I have an i9505, forgot to mention. I tried to reinstall nfc.apk from google and even from Titanium Backup before my factory reset, but it ended up with "Application not installed".
frrlod said:
I have an i9505, forgot to mention. I tried to reinstall nfc.apk from google and even from Titanium Backup before my factory reset, but it ended up with "Application not installed".
Click to expand...
Click to collapse
Not a plm u just install new firmware using odin plm will be solved else u can also install some. Rom for that u flash philz recovery and can go for omega, phoenix, crash rom etc
.

note 3 hangs when installing...!

Dear Note 3 Users,
I have been using note 3 for a while and im facing with an annoying issue which i would like to solve.
My phone hangs for few seconds when it installing apps from play store. (my s3 did not hang during installing)
I have not found a solution to this, does this happens to all of you?
How can i solve it?
deom2i said:
Dear Note 3 Users,
I have been using note 3 for a while and im facing with an annoying issue which i would like to solve.
My phone hangs for few seconds when it installing apps from play store. (my s3 did not hang during installing)
I have not found a solution to this, does this happens to all of you?
How can i solve it?
Click to expand...
Click to collapse
It doesn`t hang for me personaly, you could clearing the data of the Google Play app, or try a data factory reset or as a last resort reflash the stock rom with Odin followed by a reset.
gee2012 said:
It doesn`t hang for me personaly, you could clearing the data of the Google Play app, or try a data factory reset or as a last resort reflash the stock rom with Odin followed by a reset.
Click to expand...
Click to collapse
1. clearing the data of the Google Play app did not solve it.
It is a 3 sec lag just when installing.
2. last resort re flash the stock rom with Odin followed by a reset
This will be my last resort.:crying:...i have wipe, format and install clean Roms, Did all format thing and still persisting
Then i though it because of CPU migration from small to Big CPU, but now its a problem i see!

[Q] s4 shows error after restoring

hi, i am from india my model is i9500 and i have latest kikat update .
i rooted my device by this video then backed up my phone in cwm 4.0.4.6 and factory reseted it .
after that i tried to restore the phone the process showed successfully restored
but when i resart it showed ROOT LOST FIX? i gave S and restarted it
after that my phone shows number of error messages showing all the programms are not working properly
plz help i have stored important informations in my smemo and i need it back
Telmiz said:
hi, i am from india my model is i9500 and i have latest kikat update .
i rooted my device by this video then backed up my phone in cwm 4.0.4.6 and factory reseted it .
after that i tried to restore the phone the process showed successfully restored
but when i resart it showed ROOT LOST FIX? i gave S and restarted it
after that my phone shows number of error messages showing all the programms are not working properly
plz help i have stored important informations in my smemo and i need it back
Click to expand...
Click to collapse
do you already wipe cache partition, wipe cache dalvik after factory reset?
bigjafar said:
do you already wipe cache partition, wipe cache dalvik after factory reset?
Click to expand...
Click to collapse
no i havn't
Telmiz said:
no i havn't
Click to expand...
Click to collapse
maybe because of that your device is always shows number of error messages showing all the programms are not working properly
maybe you should try to wipe cache partition and dalvik
just my 25 cents
bigjafar said:
maybe because of that your device is always shows number of error messages showing all the programms are not working properly
maybe you should try to wipe cache partition and dalvik
just my 25 cents
Click to expand...
Click to collapse
no man its not working it shows the same error message and root fix problem

Categories

Resources