Broken cards or broken phone? - P8lite Q&A, Help & Troubleshooting

I have a problem with SD cards for my one month old P8 Lite.
Two SD cards has stopped working for my phone. Both of them worked fine at first but stopped working after a day's time or so.
The first card was a unbranded 32GB class 10 card. After one or two days it started to behave as if it had been stuck in read only mode. I could open the files already there but I could not modify, delete or add files. It behaved the same way when put into a Windows PC.
I thought I had just bought my SD card too cheap so I bought a 64GB Kingston UHS-I U3 card to be sure the quality was alright. That worked even worse. After less than 24 hours my phone just stopped recognizing the card out of nowhere.
My phone has software version ALE-L21C432B171 and I had moved a lot of files (my music library) to the cards when I mounted them. I would be very happy if someone could help me resolve this issue so that I'm not stuck with my phone's internal memory.
UPDATE: I tried to read the Kingston card with my PC. Same problem as with the phone.

Related

Problem with micro sdhc

Hi guys! I recently purchased HTC Touch Pro and A-data 8 Gb micro sdhc class 6. My laptop recognizes the card and I format it to FAT 32, so I think the card functions properly. The problem is that the device does not recognize tha card. I updated the ROM with the latest official release from the HTC site , and I was happy finally to see my card. The problem is that after restart, the card is invisible again. Can anyone help me? Maybe the storage card is faulty after all?
Possibly man, i am sure you have another card in there. Test it, if all is ok with it, then exchange your 8GB if possible....
The same thing happened to me; I don't know if it's faulty though. It is recognized at first, and of course I can transfer files from my laptop.
The same thing happened to me; I don't know if it's faulty though. It is recognized at first, and of course I can transfer files from my laptop.
incompatability with SDHC
There is a known partition problem that can destroy your Micro SD (or any other size SD) if you every stuck it into an older reader that does not support newer sizes (any HC, or even standard SDs over 1GB).
Old readers can show your newer SD-family cards, and APEAR to work, until you fill them up past the size the old reader supports.
FOR EXAMPLE:
my old laptop has a built-in SD reader. Back when I used the HTC Wizard, I bought a 2GB miniSD, and dumped files to it from my laptop. Little did I know, the built-in reader only supports SD card up to 1GB. It worked back and forth many times untilI crossed the 1GB line (filled teh SD past 1GB). Then files disapeared or could not be accessed randomly. Kindgston told me it was a known issue of some older devices (readrer/camera/etc): the older device messes up the partition, which you CANNOT fix yourself: reformatting the messed0up partition does nothing. Ship back to manufacturer to fix. Now I'm careful to avoid the built-in SD reader
So I would advise: fill your microSD up aver half-way, and see if you desktop/ laptop has problems accessing files sampled from all over the chip. If it does, this is probabaly your problem.
I think it's just the card/brand itself. The HTC site lists card brands and sizes that have been tested and proven compatible, and the A-Data 8GB isn't one of them (although the 4GB SDHC is compatible). Sandisk is the only 8GB card that's supposedly compatible, and I've pretty much found that out since I had no luck with an A-Data 8GB but the Sandisk works flawlessly.
When I first copied files over to the A-Data and put it in the phone it didn't recognize it at first, but after a couple times of taking it out and putting it back in I was able to read and write to it in TotalCommander, but when I went to play music files the player froze up solid and the card was no longer readable until I did the in and out thing again. Bottom line was there was no way that card was going to work right in the phone, but as soon as I started using a Sandisk I never had a problem.
same thing happen to me
i think the phone will not recognise class 6 memory card
i will try sandisk 8gb class 2 when i got a chance
silly phone
sdhc card problem
chasist said:
same thing happen to me
i think the phone will not recognise class 6 memory card
i will try sandisk 8gb class 2 when i got a chance
silly phone
Click to expand...
Click to collapse
my touch pro two times had the same problem.The sandisk 8gb microsd HC (class2)collapsed.I can do nothing.My computer doesnt recognize the card.I cannot format it also.Does anybody can help me .What can i do.Thanks.
Card doesn't work in my Fuze. Oh well, I'll find another use for it.
Wierd.... I have two Adata 8GB cards, one works in the Touch Pro, the other doesn't. Both of them work in my Sharp EM One.
hi ive been looking like crazy to fix this problem but this seems to be the only post close to it.
i recently got a transcend class 6 4gb micro sdhc (listed on the website as compatible) for my htc fuze. the fuze (WM6.1) has been updated to the new rom version (5.xx).
i put it in nothing happens. it work fine on a computer (via usb reader). i have a kingston 2gb micro sd that works fine (but is used for another device). I really want to get this one to work so its not a waste.
so far ive tried reformatting to FAT, 64K and FAT32, 32K (via windows vista formatting).. none of which work.
really annoying, i dont have any other device that uses this card and i specifically checked this brand and type with the htc fuze and seems like everyone having no probs with it.
any other things i can try? is it a faulty card maybe (but it works through usb reader)?
I am having problems with the 8gb class6 cards as well. I have tried the Adata and the transcend cards. Here are some interesting things I have found.
1. The energyrom series of roms seems to be the only rom that lets me see the card.
2. I can't access the card until it the rom loads.
3. I can flash roms from the card even if I cant access them from the phone.
I did see there was a utility to help load SDHC cards called SDHC_WM6. I was never able to get it to load right but it indicates there is some kind of software driver that might help these cards.
BOBBYDAVIS44 said:
I did see there was a utility to help load SDHC cards called SDHC_WM6. I was never able to get it to load right but it indicates there is some kind of software driver that might help these cards.
Click to expand...
Click to collapse
I saw this utility too.. but its for windows mobile 6 not 6.1.. when 6 came out it had no support for sdhc so that thing came out, 6.1 should have support from the start
of course that didnt stop me from trying it anyway... doesnt work
I have a 8 gb Sandisk- Works flawlessly. I have a 16gb Adata( class 6) that worked for awhile then stopped. Put the 8gb- works, 16gb doesnt. tried different ROM- Still same effect. I has to be the Adata card. I am going to try a 16 gb Sandisk when my funds are available.
Oh- the 16 works fine in the microsd/SD card reader......
SDHC Class 6 works in HTC Jade
I have a jade and both cards that refuse to work with my fuze work just fine with the htc jade. I am not sure if it is a hardware problem or an issue with some software such as the sdhc.dll.
My thought is it is probably software. Why?
First the class 4 cards work just fine. In fact I am currently using a Dane-elec 16gb class4 card.
Secondly I am able to get intermittent class 6 cards access if I use one of the NRGY roms.
I have been using a 8gb Adata card that I bought from newegg, and it has been working flaslessly since november.
I recenlty bought another 8gb Adata from meritline, and this one does not get recognized by the fuze.
I then read in the above posts that somebody used Total Commander to copy files, so I opened up Total Commander, and the card is shown there.
I closed the the program, and now the File Explorer can see the card as well.
Maybe you can try the above steps and see if it works.
edit: actually, I have to plug in and out a few times for the phone to see the card...
I also have this issue with my transcend 8GB class 6 microSD.
HTC Touch Pro (T-Mobile), upgraded to EnergyRom. After upgrade, able to work perfectly. After few hours (the phone of course went into sleeping mode), then the phone was not able to read the card, so starting application installed in it makes the phone hangs.
After a while, the application (10-15 mins) was able to start, then everything is normal again. Very confusing.
At the moment I am assuming it's due to the sleeping mode, somehow the phone (software??) was not able to 'resume' reading from the micro SD.
Note: Previously somehow it clashed with the keyboard mapper software (pro_fuze_keyboard.ZIP), then I uninstalled it, then it was fine. Then I install another version of keyboard mapper (Shlomki TouchPro Keyboard in Fuze ROM.cab), then it's fine again, so I now stick with this mapper. However above issue is still happening.
I read some thread about changing some registry (pnp** set to 8196), so I set it. However still the problem persists.
I haven't tried other suggestion to tweak other registry values. Here's the thread on Hermes device: http://forum.xda-developers.com/showthread.php?t=294324&page=29
I am wondering if it's really class 6 problem. Is there anybody having the same issue with 8GB class 4?
Note: my PC can read the card without any kind of problem.
I put the microSD into N95 also without any problem.
and i have the same problem to touch pro will not recognize my sdhc 4GB class 6, and i have no problems with 4GB class 4.
HI Bobby,
Were you able to get the Transcend 8gb Class 6 work on the HTC Fuze? I have the same problem. I upgraded the rom from the HTC site and I could see it. But later I plugged the card using the adapter to the laptop to copy some files and when I plug that back into the phone, it says "Not Installed". My happiness of not losing 20 buck was only for a couple of mins Any help is appriciated?
Can you give me download link for the energy rom which actually worked with the card?
yukster said:
Wierd.... I have two Adata 8GB cards, one works in the Touch Pro, the other doesn't. Both of them work in my Sharp EM One.
Click to expand...
Click to collapse
I had somewhat of a similar issue, wondering if anyone else has seen this?
8 Gig no name brand MicroSD card in my TouchPro, all of a sudden I had less than 1 gig left, using Resco I couldn't see a thing taking up all that space but it was all gone.
I put the card in the transflash adapter and looked at it on my desktop Windows Explorer and saw the following folders in \Storage Card\Program Files
one directory named (*#LD*))#KDP|} with some text after it
another directory named (#*(Y%*(#(*#*(@#kKD* with some text after it.
NEITHER directory could be renamed, moved, deleted, or anything.
Formatting the card hung the format process.
Finally, I put the microSD card back in my TP and all of a sudden Resco Explorer saw these directories and so I just deleted the Storage Card\Program Files directory (no programs in it) and formatted the card and everything was fine.
Anyone else ever seen this?

SD card NOT reading

I have installed the total commander on my sd card and all of a sudden my card stop reading.i restart the system and then got the message to format the card in order to read it. i did but still card was not reading. i inserted the card in my pc but still the card was not reading. i bring my hd2 to factory settings and then also not reading the card. then i again format the card but of no use. any help from anyone.
same here
i got the same problem recently. my 8gb sdhc stopped working. whenever i insert the card in my hd2 it says the card needs to be formatted before use. when format it says formatted successfully but the sdhc does not show anywhere as if there is no memory card in the hd2. computer also does not detect the card. it is the stock 8gb sandisk sdhc supplied by htc. only been using it for 1 week. anyone else has got this problem? do you know what may has caused this? any help will be appreciated. thanks!
Same problem here,
my (HTC supplied) 8gb SanDisk SDHC card stopped working after about 3 weeks use.. I got "do you want to format the card to make it readable.."
Tried different phone (HTC Kaiser), cardreaders on 2 different laptops, winxp/win7/debian/knoppix even canon photocam.. Several restore programs/format programs.. Even tried putting it in the refrigerator over night..
All no luck.. I gave up! (now missing some nice vids from my son..)
sync my SD card almost daily now..
dwali said:
Same problem here,
my (HTC supplied) 8gb SanDisk SDHC card stopped working after about 3 weeks use.. I got "do you want to format the card to make it readable.."
Tried different phone (HTC Kaiser), cardreaders on 2 different laptops, winxp/win7/debian/knoppix even canon photocam.. Several restore programs/format programs.. Even tried putting it in the refrigerator over night..
All no luck.. I gave up! (now missing some nice vids from my son..)
sync my SD card almost daily now..
Click to expand...
Click to collapse
now many user are getting this problem. i don't know if this problem is with micro sd supplied by htc or the phone itself damaging memory card. what is weird is that it seems only the memory card sandisk 8gb supplied by htc seems to be concerned. i just hope after buying another card it does not get damaged too.
HINT
someone told me to put the card in the digital camera and try formatting the card over there. digital cameras have their own format scheme, but i don't have digital camera........its worth trying it...........people called digi gurus told me about that...........
Another card down for htc hd2
I brought a new card 4gb sandisk micro sd. its gone showing me the same message which i was getting it with my 8 gb card "format the card in order to read it" what is the problem is this a problem with the phone or with the card. it is unbelievable that my new card is also showing the same message. what is going on.
I want to know what is the problem, problem with the phone or with the micro sd card.
this is the second card which got damaged......
exact message """" DO YOU WANT TO FORMAT THIS STORAGE CARD TO MAKE IT READABLE? THIS WILL PERMANENTLY DELETE ANY FILES ON THE CARD. PRESSED YES . THIS STORAGE CARD HAS BEEN SUCCESSFULLY FORMATTED. """
NOW IF WE SEE UNDER SETTINGS SD CARD AND PHONE STORAGE NO SD CARD IS SHOWING OVER THERE.
what is the reason behind it??????????????????
I HAVE JUST TAKEN OUT THE USB FROM THE CHARGER NOT FROM THE COMPUTER AS IT IS CHARGED BY THE USB CABLE.
I am still struggling with the first card warranty from the HTC and now my second card with same message is gone down.
vikramdeepsingh said:
someone told me to put the card in the digital camera and try formatting the card over there. digital cameras have their own format scheme, but i don't have digital camera........its worth trying it...........people called digi gurus told me about that...........
Click to expand...
Click to collapse
i have a digital camera panasonic dmc-fz28. i did try to format the card with the camera. but this doesn't work. you said you got another card damaged by the phone. i think the problem is with the phone itself then. send the phone to your local dealer for repair and see what they say.
My 1 year old 8GB Sandisk microsd corrupted second time since 2 weeks. It happend after running OPERA 10 installed on SD. My HD2 is running on Energy ROM.
vikramdeepsingh said:
someone told me to put the card in the digital camera and try formatting the card over there. digital cameras have their own format scheme, but i don't have digital camera........its worth trying it...........people called digi gurus told me about that...........
Click to expand...
Click to collapse
Tried that too.. no luck.. (Canon powershot A430)
Now using an older (got it with my HTC Wizard) sandisk 8gb, working without probs for over a month now.. (backing up a lot though..)
Ok i am having the same issue with my class 10 16GB Kingston. All of a sudden after syncing the memory card failed. The phone recognised another class 2 4GB sandisk and works fine. THIS SEEMS TO BE A PROBLEM WITH THE PHONE. and one which has set me back £70 (Not good at all) and is something that only seem to have happened since the intorduction of the 1.66 rom for me
I had similar problem but there wasn't any message, once I go to photo album the card won't be read and all programs from card can't be run, finally took out all the videos/photos and now is fine, gotta be some software glitch.
happened to me also..i lost photos that i wasnt able to back up yet..do i need to buy a new sd card then? this is really frustrating :,(
I got the same problem with my 8Gb Sandisk SD card. after that i installed another 8gb card (from my nokia 5800) on my phone & its been a month & working fine. I think it happened to me after I installed firefox's fennec alpha on my sd card.
Maybe it has something to do with the CLASS of mSD.
When I received my HD2 I bought a 16GB SanDisk mSD from Amazon, installed it and worked fine for half a year. Just by chance it was a CLASS 2 as I looked up now beeing very concerned by this thread. Now I bought the 32GB mSD from SanDisk (also CLASS 2), copied the contents from 16GB card to 32 GB card and it works flawless.
Now let´s check: was there any one with a bricked CLASS 2 mSD ? Or only mSDs of higher class bricked ?
If so we have to aks some hardware-specialists here wether a class 4 or higher card gets bricked because of faster data throughput since these cards seem to be bricked PERMANENTLY ? There could be several physical reasons: Voltage, Ampere, Controller etc.
I got a bricked 32GB class 2 Sandisk card. It was fresh out of the box and I got an RMA from Sandisk. Awaiting for replacement.
I thought it was just a faulty card off the production line, since my stock 2GB Sandisk card still works fine. It shouldn't have been the phone, should it?
Need help
troed said:
Maybe it has something to do with the CLASS of mSD.
When I received my HD2 I bought a 16GB SanDisk mSD from Amazon, installed it and worked fine for half a year. Just by chance it was a CLASS 2 as I looked up now beeing very concerned by this thread. Now I bought the 32GB mSD from SanDisk (also CLASS 2), copied the contents from 16GB card to 32 GB card and it works flawless.
Now let´s check: was there any one with a bricked CLASS 2 mSD ? Or only mSDs of higher class bricked ?
If so we have to aks some hardware-specialists here wether a class 4 or higher card gets bricked because of faster data throughput since these cards seem to be bricked PERMANENTLY ? There could be several physical reasons: Voltage, Ampere, Controller etc.
Click to expand...
Click to collapse
I have already lost two micro sd cards one 8gb which I got with the phone and one 4gb which i brought it. Now I am using Nextar card 4gb. it seems to be fine till now, is there any problem with the scan disk cards?
Is this a reliable gadget after all...???
dwali said:
Same problem here,
my (HTC supplied) 8gb SanDisk SDHC card stopped working after about 3 weeks use.. I got "do you want to format the card to make it readable.."
Tried different phone (HTC Kaiser), cardreaders on 2 different laptops, winxp/win7/debian/knoppix even canon photocam.. Several restore programs/format programs.. Even tried putting it in the refrigerator over night..
All no luck.. I gave up! (now missing some nice vids from my son..)
sync my SD card almost daily now..
Click to expand...
Click to collapse
Ok, now I am pissed. My situation is almost identical as yours - including the loss of my son´s new vids and pics... - and I have the HD2 for almost 2 months now.
Suddenly the 8Gb SDHC stock card just stopped working. It came from nowhere. I found it when I tried to watch a video and the player was not showing it. Then I got into file manager and the storage card was missing... after a soft reset, the appaling msg appeared: "Do you want to format this storage card to make it readable? This will permanently delete any files on the card."
What I did recently: installed uZardWebP and MS-NetC3.5 yesterday. But the SDHC access was alright after that.
I am surprised about how many ppl have been at the same situation.
What the heck is going on? Do you guys know if HTC has ever said something about the subject?
If I cannot recover the content of this card, it will be the first and the last HTC unit I will ever get my hands on. Four years using a Sony Ericsson and a Nokia unit with a SD card and no problems whatsoever.
Occurrence could be considered usual if there weren´t so many incidents like mine.
If someone has ANY idea about recovering the card data I would be very grateful. (although I am hopeless after some reading... ...)
Regards!
HTC Leo (HD2) / ROM 1.66.707.1 (76641) WWE / Radio 2.07.51.22_2 / Manila 2.5.19211619.0 - All stock - device´s never been flashed.
I have lost 2 cards. I haven't changed the rom.
Both sandisk I blamed ebay.
Maybe I shouldn't.
Andrew u.k.: Agreed. Maybe you really shouldn't blame ebay.
So far my card recovery was unsuccessful.
At least I won't need to read a lot to learn how to burn a new ROM as long as I won't use this "Card killer" as a serious gadget after all.
most the time a hard reset fixes it...better then loosing valuable sd info over settting up phone again(just happened to me after loading lots of apps on sd didnt read any sd hard reset and its all normal)

[Q] 32GB Micro SDHC Problems

Hi, first of all, sorry if Ive posted this in the wrong forum.
Right, basically, I purchased a new HD2 last month (I love it!) and it came with a stock 2GB micro sd card, which is not big enough for the music and movies I want to put on my phone. I purchased a Sandisk 32GB Micro SDHC off ebay, it was genuine, came in genuine packaging etc.
Now, I was transfering music onto the memory card via the phone using a program called iTunes Sync, which transfers music contained in my iTunes to an MP3 Player/memory card. Half way through the transfer, it stopped and the phone/memory card automatically disconnected from my computer. The memory card was then unrecognised by the phone, so I performed a soft reset and the phone went past the HTC screen and then went black, and wouldn't boot. However, when I removed the card, the phone would boot up fine.
I put the memory card into a card reader I have and plugged it into my computer.Windows recognised the memory card, but it only had a capacity of 8MB and Windows could not format it or access it. I also put the card into an SD Adapter, making sure it was in the unlock position, as I'd read this could have solved the problem.
Unfortunately for me, it didn't. However, I contacted the seller and they sent me a replacement (exactly the same card). Today, I've put the replacement card in, started using iTunes Sync and the exact same thing has occured.
Now, what I want to know is if these are genuinely defunct memory cards, if theres a problem with my phone, if I should stop using iTunes Sync (although I can't understand how a program can make a memory card non-functional), if I should get a smaller sized memory card, if its a problem with my computer, or if I'm just attracting a lot of bad luck!
I just want to know what is happening or what I can do to make sure it doesn't happen again. As you may understand, I'm getting very frustrated.
Any help is appreciated
*sigh*...dude search search search!
it has been discussed in many many threads. ebay sellers are notorious for selling "fake" sd cards. it turns out, so far very few manufacturers have very few models that are genuinely 32GB. the "fake" ones are specially formatted to present themselves as 32GB, until you start filling them up. then, surprise!
there are some software tools that can confirm that it is a fake, i forget the name.
summary: you have been sold a fake card. search some more to read other similar threads...you'll find many which contain EXACTLY the same symptoms as yours and conclusions as mine.
what he said.
It could very likely be fake if you got it off ebay. How much did you pay? What class is it and what is the part number on it? I have 2 32gb Sandisk cards... 1 is class 2, 1 is class 4... both work great. Sandisk is the best brand cards out there, but there's a lot of counterfeits.

SD Card Issue: Generic SA128 SD Card

Hi everyone!
I'm new with the Yoga Book and I have a problem with it.
Two days ago i bought a second hand unit at a very good price (and with only 10 battery cycles, very NEW unit). At first i did a factory reset with the Windows 10 options. After that I installed all the drivers and keyboard, vibrators, sound, and everything. And everything works perfect!!!
But i have a little problem with the card reader and i dont know if there is a solution. (I really think is a software problem)
I've bought a Toshiba EXCERIA micro SD 128gb U3. when i put it in the Yoga Book it detects it as "Generic SA128 SD Card", so i tried it in another laptop and it detects it like a normal SDXC card. There are speed diferences(that is my main issue), in the YB the read speed is 35mbps and the write speed 20mbps, in the other laptop 80mbps/30mbps.
I have tried other SD cards in the YB and all the cards show as "Generic SD card" but with diferent capacities., and all work very slow (i tried with class10 U1 and class10 U3)
I think is a problem with the Intel SD controller.
Is there someone with that issue and found how to fix it???
Thanks to everyone!

128GB SD card freezing all phone and not working properly

Hi,
I have brand new Mi A1 with stock ROM (7.1.2), rooted with Magisk.
I have a problem when I try to use my Samsung 128GB SDXC card which is 100% sure working properly (it works with PC, another Android smartphone).
For some reason, the card doesn't work properly. It can be read, I can copy some data there and back but suddenly it can get into trouble and the whole process get frozen which even blocks the phone so it has to be hard reset.
The issue is crazy annoying and happens always when I try download offline music via Google Music to the external drive which normally should work fine.
I have tried to format it several times (exFAT, FAT32 same results) - on the phone and PC as well. When formatting via Mi A1 it gets stuck at 20% but after some time it suddenly appears as finished...
I have tried 8GB SD card and it works properly, so I think there is some other issue involved with the high capacity SD card or some trouble with the system? I am lost.
Any ideas what should I do?
Thanks a lot for help
-Vik
In the end, I bought another 128GB card from Sandisk and it works fine. So I guess there was some kind of incompatibility between the devices and the card or the card is just somehow broken.
That is weird, I am also using a Sandisk Ultra A1 128GB without any issues. Perhaps there is an issue with the Samsung cards.
Have anyone tried a 200 gb microsd?
Yup it should work fine as the maximum capacity is 128 GB. Something must be wrong with the micro SD card

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