"Can't get MMS" Textra with Wifi - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

I have no service at work so I have to rely on WiFi to send messages. I've tested this at home where I can turn my phone on airplane mode with WiFi and send and receive mms fine. At work while I'm on WiFi I get the message that my mms can't be retrieved and to check my apn and click the message to retry. I've been missing pictures and sometimes I'm not getting group messages since they come from mms. Anyone else have this issue? https://imgur.com/JXnTaHt
Sent from my Silver S7 Edge (T-MO)

yungskeeme01 said:
I have no service at work so I have to rely on WiFi to send messages. I've tested this at home where I can turn my phone on airplane mode with WiFi and send and receive mms fine. At work while I'm on WiFi I get the message that my mms can't be retrieved and to check my apn and click the message to retry. I've been missing pictures and sometimes I'm not getting group messages since they come from mms. Anyone else have this issue? https://imgur.com/JXnTaHt
Sent from my Silver S7 Edge (T-MO)
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Are you using System or Legacy for the MMS settings? I had no issues using WiFi Calling with Airplane Mode and Textra until last month. The recent update improved the baseband to where I can get reception in my office.

NotATreoFan said:
Are you using System or Legacy for the MMS settings? I had no issues using WiFi Calling with Airplane Mode and Textra until last month. The recent update improved the baseband to where I can get reception in my office.
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System. I believe my issue was because the WiFi at work is in and out. Only reason I can explain bring able to send from airplane mode at home. Now I'm not getting some group messages
Sent from my Silver S7 Edge (T-MO)

i know for me on other phones mms dont work with wifi calling only text messages work.It works with native messaging app but as for chomp sms textra in doesnt only text works not mms unless u on tmobile if wifi calling wont work
Sent from my SM-G935T using Tapatalk

raw2000j said:
i know for me on other phones mms dont work with wifi calling only text messages work.It works with native messaging app but as for chomp sms textra in doesnt only text works not mms unless u on tmobile if wifi calling wont work
Sent from my SM-G935T using Tapatalk
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I've definitely found MMS over WiFi with Textra to be spotty. I ended up going back to Google Messenger and no issues at all.

NotATreoFan said:
I've definitely found MMS over WiFi with Textra to be spotty. I ended up going back to Google Messenger and no issues at all.
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Ive been thinking about using Google Messenger. You can do MMS with Wifi Calling?

yungskeeme01 said:
Ive been thinking about using Google Messenger. You can do MMS with Wifi Calling?
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Yep, works great.

NotATreoFan said:
Yep, works great.
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Think I'll try it out. Thanks
Sent from my Silver S7 Edge (T-MO)

Related

[Q] Sending text over wifi

Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
jeffb61172 said:
Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
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Click to collapse
Wifi shouldn't have anything to do with sending text messages.
As long as you have good cell service your text messages should send and receive fine.
Are you talking about picture messages?
Sent from my SM-N900V using XDA Premium 4 mobile app
I think it's a Verizon issue.. I have the Note 2 with the same issue... Only works with data mode. I can receive messages in WiFi but if they include a pic, I get a placeholder. Then I have to turn data on to view. When I inquired from this group the replies were... I don't have a problem.
Sent from my GT-N7105 using xda app-developers app
Bsmith0731 said:
Wifi shouldn't have anything to do with sending text messages.
As long as you have good cell service your text messages should send and receive fine.
Are you talking about picture messages?
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Yes, always with pics and a handful or regular text. With regular text most of the time the wheel at the bottom of the text just keeps spinning
jeffb61172 said:
Sorry if this issue has been posted before. I'm having issues sending text over wifi. To do so I have to disconnect wifi in order to send it. Anyone else having this same issue and if so what can be done to fix it? This is driving me crazy. I'm on Verizon and it's a Note 3
Click to expand...
Click to collapse
I had the same problem. This is how I fixed it for me.
I downloaded 8SMS. It's AOSP on steroids. You can use whatever your favorite SMS replacement app as long as you can manually set the MMSC.
For 8SMS, open settings, open MMSC settings, enter the following WITHOUT QUOTES. "http://mms.vtext.com/servlets/mms"
make sure MMS over wifi is NOT enabled as Verizon doesn't support this.
btw, I uninstalled the built in messaging app to eliminate any conflicting issues and then configured 8SMS to be "stand-alone mode".
Do you have Adblock Plus installed? That was the culprit for me. Once I uninstalled it, it started working fine.
sing1gnis said:
Do you have Adblock Plus installed? That was the culprit for me. Once I uninstalled it, it started working fine.
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That's a good point. I forgot about that. I think I had that problem as well. I switched to AdAway which I find is much better and cleaner anyway!

MMS issue

I'm having an issue sending and receiving mms messages, unless my 6p is plugged into a power source. It was working fine until last Saturday. I'm running stock, with the bootloader unlocked. I don't have any adblockers, and tried changing the APNs, and some other tricks people have tried on the forum. Any help or advice would be great.
Sent from my Nexus 6P using XDA Free mobile app
You didn't list what you tried, so... try turning off wifi calling preferred.
Tsuul said:
You didn't list what you tried, so... try turning off wifi calling preferred.
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Click to collapse
I apologize, I have tried turning off WiFi, turning on and off airplane mode, enabling and disabling auto mms download. I have WiFi calling off. As soon as I plug my 6p into a power source it will download them. It isn't restricted to just pictures, or contact cards.. I also received a longer text that was sent as an mms and it wouldn't download.
Sent from my Nexus 6P using XDA Free mobile app
Which carrier and texting app are you using? I've heard there were issues with an update to Verizon's texting app recently in regards to MMS.
BillyTheRatKing said:
Which carrier and texting app are you using? I've heard there were issues with an update to Verizon's texting app recently in regards to MMS.
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The change to the Verizon app was they disabled MMS over Wifi with the recent update. You can get around that restriction by installing a previous version of the app.
BillyTheRatKing said:
Which carrier and texting app are you using? I've heard there were issues with an update to Verizon's texting app recently in regards to MMS.
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Click to collapse
I'm on Verizon, I'm using the stock messenger app. I've tried Hangout as well but same result. I have not tried the Verizon app. I know the newest update was causing issues and would have to install the previous version.
Sent from my Nexus 6P using XDA Free mobile app
Where is a good trustworthy place to download the previous version of the Verizon messages app?
Sent from my Nexus 6P using XDA Free mobile app
I was able to resolve the MMS issue last night. I downloaded the Verizon messages+ app ver. 6.0.6 and tested to make sure that I was able to send myself a picture and was, I then went to my APN setting reset to default, retested with the VZW app and still worked, back to APN changed MMSC and MMS port. Reboot my phone checked that the APN setting didn't change, did a retest with VZW still worked. Opened messenger (stock app) and did a test and MMS was working there as well. So far still using messenger and things are still working. Hope that helps anyone.
Sent from my Nexus 6P using XDA Free mobile app
Is anyone having a similar issue with Rogers in Canada? My regular text messages usually send immediately but when I send photos or screenshots (MMS), it will get stuck and won't send. Also, when these MMSs are stuck, my regular SMSs won't send either until I get a notification that MMSs has failed. Then all my SMSs can be sent. It seems like Rogers issue for not being able to process larger MMSs but I want to know if others using Rogers are experiencing it.

MMS only working in Messenger

Hi, so I recently picked up this 6P, but I'm having a problem with MMS. I have been using EvolveSMS for quite some time, but MMS messages aren't working. They work perfectly in Messenger though.
I've tried other apps, like Message+ and Textra, none of which work either.
I'm on Verizon's service and have tried using just wifi as well.
Anyone else have similar issues or know what might be wrong?
Thanks !
Fallen_Phoenix said:
Hi, so I recently picked up this 6P, but I'm having a problem with MMS. I have been using EvolveSMS for quite some time, but MMS messages aren't working. They work perfectly in Messenger though.
I've tried other apps, like Message+ and Textra, none of which work either.
I'm on Verizon's service and have tried using just wifi as well.
Anyone else have similar issues or know what might be wrong?
Thanks !
Click to expand...
Click to collapse
Nevermind.. I got it!
Apparently the other text apps weren't using the APN settings from the device and I had to set them manually. Never had that happen on a device before, odd.
Which APN setting did you use? Which carrier?
dtokarz said:
Which APN setting did you use? Which carrier?
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Verizon. In EvolveSMS there was actually a "System Controlled MMS" setting under the APN settings. That picked up the APN settings from the phone.
I hadn't thought to look there initially since that wasn't an option in EvolveSMS on my old phone.
I didn't bother trying in Message+ or Textra since I don't use them.

MMS Send Receive Issues

I've noticed some issues since the update where MMS on both Send/ Receive are "Stuck"
Either the message never sends and times out, or the message shows receiving but it doesn't arrive.
Rebooting the phone seems to trigger the send/ receive
AT&T Network
I am on Verizon and haven't had any issues.
Sent from my Pixel using XDA-Developers mobile app
Verizon also and no issues. If reboot fixes it, have u tried a forced stop?
Sent from my Pixel XL using Tapatalk
A.VOID said:
I've noticed some issues since the update where MMS on both Send/ Receive are "Stuck"
Either the message never sends and times out, or the message shows receiving but it doesn't arrive.
Rebooting the phone seems to trigger the send/ receive
AT&T Network
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Click to collapse
Make sure your APN is right. Usually the default APN the phone generates is good but might not be the same as what ATT recommends
Smallsmx3 said:
Make sure your APN is right. Usually the default APN the phone generates is good but might not be the same as what ATT recommends
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Click to collapse
Thanks. Im reading aATT Nextgenphone which is what ive always used.
I saw something about the UK needing an MMS update for similar issues.
Is the person that's sending a MMS sending from a Samsung phone? I heard it's because of the advance messaging setting in the SMS app that Samsung uses. They'll have to turn it off apparently. I haven't tested it but I started researching this issue today because I'm not getting all of my texts in a group chat. I've noticed 2 numbers has a Samsung device
Majin101 said:
Is the person that's sending a MMS sending from a Samsung phone? I heard it's because of the advance messaging setting in the SMS app that Samsung uses. They'll have to turn it off apparently. I haven't tested it but I started researching this issue today because I'm not getting all of my texts in a group chat. I've noticed 2 numbers has a Samsung device
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Click to collapse
Who's your provider
Smallsmx3 said:
Who's your provider
Click to expand...
Click to collapse
Sorry, ATT
Majin101 said:
Is the person that's sending a MMS sending from a Samsung phone? I heard it's because of the advance messaging setting in the SMS app that Samsung uses. They'll have to turn it off apparently. I haven't tested it but I started researching this issue today because I'm not getting all of my texts in a group chat. I've noticed 2 numbers has a Samsung device
Click to expand...
Click to collapse
Interesting. I think they were Samsung's. Although I sent one yesterday and it went through as expected.
It seems inconsistent
Exact same issue started happening to me after the December update. I"m on AT&T as well. APN is correct, tried deleting unused APN's still no good. I can't even send a photo/mms to myself unless I toggle Airplane mode or reboot the phone.
I can confirm turning off advanced messaging in a Samsung messaging app works. My girlfriend has a Samsung s7 active, I turned that **** off because we're in a group text and I never got her message. It always shows a download failed. Today, I did a group text again and now I receive her messages. Damn you Samsung ... Or is it Google , either way that's the only solution I can think of.
It happens when I receive mms messages from iphone's as well.
ITGuy11 said:
It happens when I receive mms messages from iphone's as well.
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Well that's weird, I have 2 other people in the group chat and they both have iphones
I used to have this issue allot. Then I changed my APN. I never have MMS issues
Sent from my Pixel XL using Tapatalk
Smallsmx3 said:
I used to have this issue allot. Then I changed my APN. I never have MMS issues
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Click to collapse
What did you change your APN settings to?

sms issues sprint?

Is anyone else having issues receiving SMS and MMS on Sprint network. I also purchased me phone from Sprint. I am currently on software NMJ32F. I have reset network settings, and factory reset. I have updated PRL and Profile. I have pulled the Sim and reseated it. I have done everything I can think of any suggestions? Phone calls work perfectly fine. Just receiving messages is not working. Data works fine.
I have Sprint but the device is an unlocked model. Haven't had any issues but I'd say you've done everything you can. Take it to a Sprint store and make a stink until they replace the device.
Text yourself
Sent from my PH-1 using XDA Labs
avd said:
Text yourself
Sent from my PH-1 using XDA Labs
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Click to collapse
That is the weird thing. I have texted myself and it works. I guess i should have added that this is happening for me for all non sprint friends and family. if they have sprint everything is okay just not if they are with another carrier.
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
gk1984 said:
Sprint is having texting problems with this phone and has acknowledged it. They have identified the problem and testing a fix.
The problem identified is repeatedly receiving the same text and not receiving newer ones. If you aren't receiving anything at all, I'd get in touch with support. It could be a provisioning problem.
Click to expand...
Click to collapse
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
Norcal232001 said:
I got a hold of support and sounds like the fixed something on the back end on the towers. We shall see if that fixes the issue. Nothing yet but i will give it 24 hours
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I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Sent from my PH-1 using Tapatalk
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
Poxie said:
I've been having this problem, especially not receiving mms messages and duplicate sms messages. They periodically get stuck, and the only way to fix is to get on a chat with support and have them refresh my network connection with the phone off and send a text message. I use Google voice so I can see sms messages in the voice app but know if something is wrong if I don't get a message in the messaging app.
Click to expand...
Click to collapse
I haven't had any issues since first contacting support
Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
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Where is that phone info menu?
Sent from my PH-1 using Tapatalk
Poxie said:
Where is that phone info menu?
Click to expand...
Click to collapse
Dial *#*#4636#*#*
Caltinpla said:
I updated my APN and preferred network and everything is working fine since. No more repeated/delayed sms or hanging mms.
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Click to collapse
How did you edit the apn settings?? I haven't been able to figure that out
mpetruzz said:
How did you edit the apn settings?? I haven't been able to figure that out
Click to expand...
Click to collapse
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
Caltinpla said:
Go to phone settings>mobile network>APN settings then pick the one (or any) that you want. Open it up then tap on any name fields that you want to edit, change it as you wish. After you edited all the name fields tap on the 3 dot at the top right corner then choose save, and exit out. Make sure you check/select the APN you just edited.
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I am on Sprint. Is there a particular one that I should try?
srb7215 said:
I am on Sprint. Is there a particular one that I should try?
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I'm with Sprint too and my settings may or may not working for you because of the location differences but you can try... You never know!

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