Hi,
I have a t-mob wing (after I drove over my magician and I have the following problem: When I am having an active data connection I cannot receive any voice calls. The calls are going directly to voice mail, without notifying me. Once I stop the data connection I can receive calls again and than I will see that I missed a call.
I talked to t-mob support, and after doing a hard-reset (of course) they told me that this is a known problem with the wing, that they are trying to fix it and that there is nothing they can do right now.
1. do other wing users in the US experience the same, so is it the default behavior, or am I just unlucky? (it worked great without a problem with my magician btw)
2. as sometimes during the day the internet connection automatically gets connected (activesync I guess) I never really now if I am able to receive calls right now. Is there a workaround to manually start up and stop the internet connection without the device automatically connecting whenever it feels like it?
thanks in advance
wolferl
interesting ...
I have had a lot of complaints from people telling me that when they call me, it goes straight to voicemail.
I'm also a US Wing user, and I can confirm that is happening to me as well. Was checking sports scores on my break at work earlier, and my girlfriend called me, and I got a voice message from her...but it never showed that she called.
I also have the issue with people in my fave 5 not showing in the call history anyway, so I guess I lose both ways.
hm,
ok, seems to be a generic problem. Is here anyone who successfully gets voice calls while on a data connection with a wing/herald/p4350?
would be interesting to see if it is a t-mobile or device problem.
thanks
I got a HTC wing and i still get incoming call while browsing the internet. No problem here. i've tested a couple times and they all went through. I have T mobile
hondaman82 said:
I got a HTC wing and i still get incoming call while browsing the internet. No problem here. i've tested a couple times and they all went through.
Click to expand...
Click to collapse
hi hondaman,
thanks for the info. whats your provider?
thanks wolferl
"active" data connection is the key
I have the same problem, no voice calls with an active data connection. For me, it seems to be only when the data is actively transferring, like streaming audio or a largish download. Straightforward web surfing doesn't seem to cause the problem, I've received multiple calls while surfing. But during streaming audio, calls go to voice mail every time.
I swear to you, I get calls when I am using data all the time on my Wing. I have the stock T-Mo rom and everything. No CID unlocking, no SIM unlocking.
It happens to me alot that people complain they have called me and it goes straight to voicemail... and its been in cases where im not even using my phone, and as far as I know, I have good signal.
I was running this GB soft program that kept my data connections always on... so I stopped using that to see if I notice a difference.
On the T-Mobile MDA it worked just fine, but on my Wing I can't receive calls while online either.
I just did some testing and I need to correct my original statement. Looks like kerrkj and the others were right. Just being online does not stop you from receiving calls. Just when you are transferring data, the line being actively used, you are not reachable. So, when you are web browsing, it depends whether the moment the call comes in, data is transmitted or not. I was testing accessing different web pages and a couple of times it worked and a couple of times it did not. When streaming audio the calls went to VM 100% of the time.
So, when I am using tomtom and having the traffic check activated, it will be pure coincidence whether you receive a call or not. When streaming audio it will be guaranteed that you are not receiving calls.
I am pretty sure that it was not like that with my magician. Hopefully t-mobile sorts it out sooner than later.
thanks for all your feedback
wolferl
it happens to me too, i know on sprint with the treo's you can run internet or phone, all calls will go to voicemail if you are on the internet. i just assumed it was that way with all of them.
Has anyone else who has installed the latest version of Google Maps including the Latitude feature for seeing where your friends are had any problems with receiving calls?
I'm not 100% sure it is related but since installing it I have had loads of calls going straight to voicemail with my phone not ringing, sometimes I immediately got the text saying that someone had called but not left a message. It was usually fixed by me rebooting the phone, or making an outgoing call, but after a few hours it seemed to break again.
I have now uninstalled Google Maps and so far the problem has not reoccurred so I'm interested to see if anyone else has noticed this?
Not seen this at all and had Latitude installed since it was announced.
Hard to see why g maps could be causing the problem as it uses the gprs channels.
I suspect the problem might be you are running too many apps at once and then with g maps the memory usage is too much ?
if you are using GM on EDGE or 2G, and you have it running, you cannot have voice and data at the same tine coming through.
this is why 3G came by to allow data and voice simultaneously. no way you can have both on a 2G Network. And since GM will ALWAYS keep your Internet connection alive and transfer data, guess what? ur calls go to VM all the time
Hello All,
This is my first time to XDA and im hoping i am able to find a solution to a very frustrating problem!
I just recently bought a LG G2 (LG-D802) in the UAE. It is running the android 4.2.2
Now, everything on the phone works absolutely perfect, except, VIDEO CALLING through softwares! I tried connecting via skype - messaging works fine, however, when i try establishing a video call - the app either restarts, i get a message saying that call failed, or i get a notification showing that the person i was calling, is calling me which is NOT TRUE.
There is not problem with the app as i have tested this on the S4 to the Iphone 5 and works perfectly well. S4 to S4 too.
Secondly, i am unable to establish video calling on hangours as well
Everytime i try to connect - its connection timed out, please check your network.
I have tried this over wifi and 4G.
The phone is a beast but its sad that this does not work.
Anyone else facing the same problem? Solutions?
Thanks for all the help!
Rooted Verizon Note 3 N900v on StraightTalk
Android 4.4.2 KK
The issue I'm having is slightly odd, data works fine the majority of the time but streaming stuff such as YouTube videos and Pandora songs won't work most of the time. Also sometimes data doesn't work at all and I have to turn data off and then back on a few times to get it working again. Right now Pandora works but still having issues with YouTube. Everything is working fine on my wife's OnePlus One and she's on ST as well, so I don't believe it to be a carrier issue. Has anyone else had this issue and is there a fix or potential solution?
Try swapping your SIMs, check if the problem persists if you use your wife's SIMcard in your phone. There's a chance it's a SIMcard issue.
Sorry for the late reply, it's been a busy time for me. That seems to be the case! I can't believe I didn't think about that but thank you nonetheless!
Hello, I have an unlocked Samsung galaxy s7 edge (SM-G935U) using the Verizon network. This issue started after the most recent security update (Android Security Patch Level August 1, 2016) could maybe be a coincidence though, so when I make a call with a Bluetooth device connected I don’t lose LTE connection. When I make a call with a Bluetooth device connected and running a data app like google maps or Pokemon go I will lose LTE completely (the LTE symbol will disappear). until the phone call is over and any calls after this happens. I have tired unpairing and pairing it, I have tried different Bluetooth devices. I can make normal calls without a Bluetooth device and its fine, so it’s not a network issue. When I contacted Samsung tech support , They had me clear all Bluetooth data, reset app preferences, wiped the cache from the recovery menu, and formatted the phone. Samsung at one point told me I can't use data while on the phone Bluetooth or not (what is this 2010? and I don't have AT&T). I tested that and the phone allows me to use data fine while on the phone.
Samsung wants to replace the phone but I think that isn't going to help. Anyone else experiencing this issue? or any ideas what I can do to fix it?