I've just got my Galaxy s7 edge and everything seems to work fine apart from my contacts.
I have an Exchange Server account connected for Mail, Calendar, and Contacts; and all my contacts have been synchronized with the phone.
The problem is that all my contacts have an international Country Dialing Code before the phone number which seems to confuse the phone during an incoming local call.
For example,
Name: John Smith
MOB: +44 12345678
When I am in the U.K. and call this number, it will dial the contact as a local number; however, if I am outside the U.K. and call the same contact, it will be dialed as an international number. No issues with outbound calls to contacts.
On the other hand, if I am anywhere in the world and receive a call from this contact, I should just receive the call; whether it is local (if I am in the U.K. the number would be [John Smith Mob: 12345678]) or international (if I am abroad [John Smith Mob: +44 12345678]).
The problem I am facing is that if Mr. Smith (in this example) calls me locally, I just get the [ 12345678]; while if Mr. Smith calls me while he is roaming, or when I am roaming, I get the proper contact recognition [John Smith Mob: +44 12345678].
This was never a problem with iPhone or BB. Am I doing something wrong?
I don't want to have a local and international number for each contact, as this just confuses everything. I am sure there is a smarter way to handle phone numbers.
khalilio said:
I've just got my Galaxy s7 edge and everything seems to work fine apart from my contacts.
I have an Exchange Server account connected for Mail, Calendar, and Contacts; and all my contacts have been synchronized with the phone.
The problem is that all my contacts have an international Country Dialing Code before the phone number which seems to confuse the phone during an incoming local call.
For example,
Name: John Smith
MOB: +44 12345678
When I am in the U.K. and call this number, it will dial the contact as a local number; however, if I am outside the U.K. and call the same contact, it will be dialed as an international number. No issues with outbound calls to contacts.
On the other hand, if I am anywhere in the world and receive a call from this contact, I should just receive the call; whether it is local (if I am in the U.K. the number would be [John Smith Mob: 12345678]) or international (if I am abroad [John Smith Mob: +44 12345678]).
The problem I am facing is that if Mr. Smith (in this example) calls me locally, I just get the [ 12345678]; while if Mr. Smith calls me while he is roaming, or when I am roaming, I get the proper contact recognition [John Smith Mob: +44 12345678].
This was never a problem with iPhone or BB. Am I doing something wrong?
I don't want to have a local and international number for each contact, as this just confuses everything. I am sure there is a smarter way to handle phone numbers.
Click to expand...
Click to collapse
If your contacts are all backed up to Google... Sometimes removing your account and rebooting device then adding it back will do the trick.... This used to work for me on custom roms.... Usually
Galaxy S7 edge
Kjc99 said:
If your contacts are all backed up to Google... Sometimes removing your account and rebooting device then adding it back will do the trick.... This used to work for me on custom roms.... Usually
Galaxy S7 edge
Click to expand...
Click to collapse
Thanks for the tip. Unfortunately, that didn't help.
I'm surprised there is hardly any complaints as far as Google can search! Makes me wonder what am I doing differently?
I am having the same problem with Samsung S7 Edge Dual Sim. I also use Exchange Server for Calendar and Contacts. The contacts with numbers stored with international prefixes are not recognized during incoming calls when called locally, because the local network does not send the numbers with international prefixes. This used to be a problem with my previous HTC phones but it resolved itself. Now I am having the same problem with my new S7 edge. I hope someone will find a solution because I do not want to have two numbers for every contact, one in local format and one in international format. I do travel a lot and need the internatioanl format to call back home. Thanks for all the help we can get.
antoinea said:
I am having the same problem with Samsung S7 Edge Dual Sim. I also use Exchange Server for Calendar and Contacts. The contacts with numbers stored with international prefixes are not recognized during incoming calls when called locally, because the local network does not send the numbers with international prefixes. This used to be a problem with my previous HTC phones but it resolved itself. Now I am having the same problem with my new S7 edge. I hope someone will find a solution because I do not want to have two numbers for every contact, one in local format and one in international format. I do travel a lot and need the internatioanl format to call back home. Thanks for all the help we can get.
Click to expand...
Click to collapse
Deleted all contacts, restarted phone. Downloaded contacts again.... Still not recognizing contact in incoming calls. Waiting for new suggestions.
Any updates about this issue??? It seems to be a problem where the network shows the calling number in local format while the contacts are saved in international standard, meaning +(country code) (number). One solution will be to edit all contacts and save their numbers in international format to call when traveling and in local format to be recognized when being called while in the country. However this problem existed with my previous HTC and it was resolved. So Samsung or Android should find a solution.
i have the same issue, I'm really mad with Samsung s7 edge dual sim, im thinking to change the phone to LG V10 dual sim if i cant resolve the problem
caller name not appearing in incoming calls S7 edge Duos
Hello All,
I just bought a new Samsung S7 dual sim phone yesterday and I have the same issue as you guys. Caller names do not appear during local incoming calls although name is saved in my phonebook (in international format).
I spent the entire day to try and solve it without any success.
Has anything found a fix for this issue?
It is really frustrating! I hate my phone already!
Galaxy s7, same issue here in Australia. Local numbers ok, anything saved as +61xxxxxxxxx doesn't identify. Again, contacts stored on exchange 2013. Was not an issue on Windows phone 8.1 or Windows 10 mobile with the same contact set. Haven't been able to identify a fix.
Try turning 'Identify unsaved numbers' off...
Hello
I have the same issue with galaxy S7 NOT edge,,, all my contacts (about 1000) have the international code,, when someone calls me while iam at home it doesn't recognize it,, if i remove the (country code),, it recognizes it fine....
any new suggestions...
Same here, S7 edge, bought in Singapore used in Asia, Australia, and Pacific. Recognizes international numbers from outside any country, does not recognize when inside the country. A pain!
I have the solution.
after long frustration and analysis and trial and error, i discovered that we all have something in common.
We are using the device in the wrong region. so go to sammobile website, choose your device correctly, choose your country or a close country in the same region and download the latest rom (top one).
install samsung drivers and odin 3.11 and follow the instructions to flash the new rom. All your data will be wiped. but i guarantee to you that things will work properly as expected.
---------- Post added at 01:02 PM ---------- Previous post was at 12:59 PM ----------
i have the samsung s7 duos and i work in saudi arabia. the phone wasn't recognizing names in dialer.
i went to sammobile, searched for G930FD, then i had to select a country, i didn't find saudi arabia (it is available for the single sim variant but not the duos), i chose India, downloaded the rom, flashed through odin and now everything is working perfectly.
i also got samsung pay and other new things.
I know that this is an old post,, but i have had this problem for over two years and it was driving me crazy,, i finally found the solution for my problem,, i bought my galaxy S7 from the UAE,, it has a multi-CSC,, and had the (THR) CSC as the active one,, which is the CSC for Iran,,, i did a factory reset then flashed the (BTU) (England) firmware,, then flashed the UAE firmware again, now i have the (XSG) as the active CSC,, and this solved my problem...
After intensive research I've finally found out the solution. It has to do with the minimum numbers of digits to match the saved contact calling. The following method is least invasive:
1. Root your phone or use TWRP to edit the following file: /system/csc/others.xml
2. In the file, edit or, if is missing, add the following lines:
<CscFeature_RIL_CallerIdMatchingDigit>9</CscFeature_RIL_CallerIdMatchingDigit>
<CscFeature_Contact_EnableDynCallerIdMatchingDigitWithAutoSim>TRUE</CscFeature_Contact_EnableDynCallerIdMatchingDigitWithAutoSim>
3. Open - Settings/Application Manager/Show Stystem Apps and clear data of "Contacts Storage"
4. Restart your phone and enjoy.
Other solutions can be:
- Flashing a custom cache.img from another firmware/country, thus changing the CSC.
- Flashing a different CSC firmware altogether.
- Adding 2 numbers for each contact with 07 and +44.
SOLUTION UPDATE: In case anyone is searching for a solution to the same problem for whichever Samsung phone, here is one that will work for you.
I have a Korean S22u, being used in Europe and sadly the CSC cannot be changed. When I would get a local call and the contact is saved with a country code, the phone does not recognize it and that is because of the way the Phone app is set up by samsung.
SOLUTION: Install the Google Phone app from the playstore and set it up as your default dialer. It replaces the call screen and it recognizes all numbers correctly. It takes some getting used to, BUT, it works
Good luck.
Related
need to dial international and domestic call frequently. however, unlike handspring treo, xda did not allow to recall the phone number from contact and then manually add the prefix, e.g. 00986 + city code + number... etc. Any suggestion here?
ultra04 said:
need to dial international and domestic call frequently. however, unlike handspring treo, xda did not allow to recall the phone number from contact and then manually add the prefix, e.g. 00986 + city code + number... etc. Any suggestion here?
Click to expand...
Click to collapse
Yes. It'll take some time, but it'll solve your problem for once and all: change all your stored numbers to international format, e.g. +49 (89) 555255 for a number in Munich, Germany. Numbers in this format will work from everywhere in the world (the '+' does the magic here), and of course also from the country or town the called party is in.
It's probably much easier to do this in Outlook, then synchronise the numbers back to your XDA.
Cheers
Daniel
tks for your advice. however, in hong kong, we have many IDD service providers while if using "+", it will choose the most expensive service provider which i don't want to. well... i am always travelling around between hong kong and china and i have to add both local dial prefix and IDD dial prefix for each tel number, both office, mobile and home. you know, this is really really annoying and time wasting. hope there will be some temporary solutions here including some charged software solution.
Hi guys. I hope there is no other topic about this strange problem on a G1. I live in Romania and I have a G1 Phone unlocked from T-Mobile. Here I am on Vodafone. When someone from my Phone Book sends me messages, I see his number like +4072XXXXXXX or 04072XXXXXXX and not his name. This happens I guess after the last official update, I am not sure though. The phone has the DRC83 Build number and Firmware 1.6. Even if I send myself messages it shows only the number, of course I added my number to Contacts. Thanks
I've seen similar issues to this and I believe the reason is because 1.6 supports 10 and 11 digit numbers...example...
In the US numbers are 1-555-555-5555. Not sure how it goes in Romania but if I had a local number stored in my phone as 555-5555 before the update, I would need to change it to either 1-555-555-5555 or just 555-555-5555 for the name to show up again.
Not sure if it will help for Romania tho
Another issue could be not syncing new numbers before the update...
There is one issue I still can't figure out.
I have all my contacts saved with the corresponding country codes i.e. +966xxxxxxxxxx. When I am in the home country the numbers show up fine when someone is calling me. However when I have number saved on my contacts from a different country i.e.+961xxxxxxx and I am visiting that country, the HD2 doesn't recognize that number as the country codes are removed when I receive a local call.
If someone is trying to call me from my home country while I am roaming, the contacts show up fine.
(This is where I exactly miss my Nokia, never had this problem with any model I used before.)
Now, is this a issue with WiMo or HD2 itself? I have tried all kinds of combination with adding the prefix and country code in the Settings.
Do you have any idea or do I just have to live with this?
SAMSUNG GALAXY NOTE 4 (SM-N910H) Unlocked.
O/S: Android 4. 4. 4.
MacBook Pro, APPLE Yosemite 10.10.2.
I upgraded from the SAMSUNG NOTE 3 to the fantastic NOTE 4. Awesome phone!
However (problem is not Carrier dependent):
All my Contacts are saved with the international dialing code format (+44 *** etc).
Local calls received, which come without the international dialling prefix, only number shows, no contact name though number is in my CONTACTS.
All SMS Text and all international calls are okay, as these come with the international dialling code and phone recognises the number and Contact.
Currently, the only workaround, which I find unacceptable, is to save the Contact name and number twice, once with the international dialling code, and another as it would be received as a local number.
This is unacceptable, as it would mean doing this for every single number I have, otherwise when I travel the overseas numbers (now local) would not show a Contact name.
So grateful if someone has a solution (without ROOTING my phone), otherwise I will have to give up my beloved NOTE 4.
BTW, I have on my phone 7,500 Contacts, never been a problem when I was using these SAMSUNG phones: NOTE 3, S5, S4, S3, and S2.
Please note: Phone is unlocked as all my phones are, and this issue is not Carrier dependent.
Just tested and added country code and gave it call , showed name without problem
Try this trick , remove your google account restart device and set it up again and restart again and see if this will work , happen similar problem before in note 2 that wont show numbers without country code
I recently upgraded from the SAMSUNG NOTE 3 to the NOTE 4. Awesome phone! Running: Android 4. 4. 4
But there is a problem:
All my Contacts are saved with the international dialling code format (+44 123 etc).
When I receives calls in my local area, which come without the international dialling prefix, only the number shows, no contact name though it is in my CONTACTS database.
Any SMS Text and all international calls are okay, as these come with the international dialling code and phone recognises the number and Contact.
Currently, the only workaround, which I find unacceptable, is to save the Contact name and number twice, once with the international dialling code, and another as it would be received as a local number.
This is unacceptable, as it would mean doing this for every single number i have, otherwise when i travel the overseas numbers (now local) would not show a Contact name.I have 7,500 Contacts, never been a problem when i was using the NOTE 3.
I understand from a couple of others using the same phone they are experiencing the same problem. Does anyone know how to resolve this? Please help