Best buy sucks - LG G5 Guides, News, & Discussion

Just received a email preorder delayed its gonna shipped in 30 days,call customer support and lady told me its gonna be available MAY 15,sprint gold

Yeah same message for a VZW model. Going to try and cancel
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I just picked up my AT&T G5 this afternoon, only issue I had was them not having the free promo items in stock. "Extra battery, cradle, cable" Mine is arriving in store Thursday the 7th; I did receive my free $100 gift card though. Not an unpleasant experience surprisingly.

Picked up my Titan Sprint G5 from Best Buy this morning, the cradle kit originally back ordered has shipped today.

Verizon model titan color picked up from best buy today as well. None of the promo cradle kits were shipped to them. Apparently it's going to be shipped to my house on the 4th-5th.

Same as few above, Vz Titan, picked up no issues. Promo cradle/battery and USB Micro/C converter shipping next week.

maybe its because you ordered that it arrived to you directly and they are waiting for the "preorder" bonus, maybe try changing the order to pick up at store. i too got my g5 today for att and the bonus didnt arrived yet but they will call me when it arrives i also aplied to the lg page bonus so that i could have 2 spare batteries.

husyk said:
Picked up my Titan Sprint G5 from Best Buy this morning, the cradle kit originally back ordered has shipped today.
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which is the LG Item Code for the Cradle ?

I preordered my G5 in store at best buy and the cradle/batt didn't show up, their system wasn't even loaded for it other than it being an online item or something. They basically had to special order it in for me , then the manager had to override it to get it to me for free. Either way, no big deal, I can manage until next week without my Free extras. I'd imagine I'll only need the secondary batt on rare occasions.

they delayed mine so i went into the store and they said they had 3 on the shelf. Im like why did my instore pickup get delayed then. Oh well canceled preorder and reordered. Special ordered accessory bundle and off i went.

I didn't get a notice but I went to the store on Apr 1 and they had my phone, but no accessory bundle. I bet that's wht they're all delayed. I was able to pick mine up anyway and had the accessory bundle set up to ship to my house when available.

i went into a best buy on sat and they had 1 g5. not one person knew anything about the phone. all the staff kept saying how ugly and stupid the phone was and only bashed it. Funny they had nothing but bad things to say and not a single person had even used the phone... I have been doing much research and the intranet has much of the same. Nothing but negativity or pre-release reviews that don't give this phone any justice.
apparently no one ordered the bundle, so mine is coming in the mail as well...

wolfgart said:
which is the LG Item Code for the Cradle ?
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LG - G5 3-Piece Accessory Bundle - Multi
Model: LG G5 ACCY Bundle
SKU: 5067600
Expected Delivery April 5, 2016

Can anyone confirm a $100 BB gift card when buying for Sprint? I'll be getting the Sprint one on installment plans and have seen conflicting info on whether the $100 gift card works for Sprint.

panamaniac said:
Can anyone confirm a $100 BB gift card when buying for Sprint? I'll be getting the Sprint one on installment plans and have seen conflicting info on whether the $100 gift card works for Sprint.
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I don't see Best Buy gift card as an option:
-$100 payment with 2 year contract.
-$24/month installment payment assuming good credit.

rafal2006 said:
Just received a email preorder delayed its gonna shipped in 30 days,call customer support and lady told me its gonna be available MAY 15,sprint gold
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Received the phone today and i cant activated some crap about meid not in the system i have to take it to technicians in the store

http://forums.androidcentral.com/showthread.php?t=273927
Knew best buy pre order sucked long time ago. Sprint is getting worse and radio shack going out of business.... At the mercy of big company asses
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i think the $100 gift card is for at&t- the phone is $199 and you get a $100 gift card in the mail in a few weeks. Sprint phone is $99 at the register so no gift card.

I have at&t and purchased from best buy , it's a $100 best buy gift card that I got right away. Still havent found anything useful to buy as of yet from there.

husyk said:
I don't see Best Buy gift card as an option:
-$100 payment with 2 year contract.
-$24/month installment payment assuming good credit.
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It's here. I showed this to the rep and he agreed Sprint also receives $100 gift card. I was unable to upgrade for unrelated reasons, however, so I can't confirm that he would have eventually actually given me the gift card. But he was convinced.
However, I'm doing the $150 *cash* bonus on trading in old smartphone via Sprint directly instead. For some reason they're also taking off $15/month for switching to the installments, so once I trade in the old phone it'll be like they paid me $44 over the next two years to have upgraded.

Related

How did you go about getting your expo?

what is the best cheapest way to get an lg expo? how did you guys get yours?
i ordered mine directly from att's website.. may not be the cheapest tho.
i heard the expo is back up on amazon.. i'd go there first
Go to amazon. I did and I am glad i did
Got mine on amazon wireless $50, tho now it is $100.
Got mine from the at&t business channel (premiere) for about $50. How? Loudly complaining after an at&t screwup deleted my upgrade eligibility. I got them to match the then current amazon deal. They sold it to me for $180 but gave me an $80 credit on my bill for that month and a $20 credit per month for the next three months.
Got mine from Amazonwireless $99.00. Missed the $50.00 gift card by a week.
megatec45 said:
Got mine from Amazonwireless $99.00. Missed the $50.00 gift card by a week.
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I havent even used that $50 gift card yet xD
I got my boss to buy it on the company plan for me
well i got mine today yay. i have to say this is the best device i have ever used. i bought mine from a local guy for 275 i am so happy

Best Buy pre order

Went to Best Buy today and pre ordered the Incredible. Cant wait for the 29th! upgrading from a G1 running on ATT. So happy to get rid of ATT!
Best Buy turns the $100 mail-in rebate into an instant rebate, so its $199 in store.
Anybody else get theirs on order today??
hoop762 said:
Went to Best Buy today and pre ordered the Incredible. Cant wait for the 29th! upgrading from a G1 running on ATT. So happy to get rid of ATT!
Best Buy turns the $100 mail-in rebate into an instant rebate, so its $199 in store.
Anybody else get theirs on order today??
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I went to my local best buy store too. They said only 2 ppl had pre-ordered all day. I heard they do not honor the new every two discount so I'm sure alot of ppl will pre-order via vzw online tomorrow. I'm actually really surprised that there has not been any vzw htc incredible commercials. I have seen plenty of vzw moto droid commercials. I would think that they would want to take advantage of the large viewing audeinces watching both the NBA and NHL playoffs, but I guess not. I suspect that Incredible may not be as big to the general public as the moto droid was. Which is fine with me I talked to a CSR @ vzw and she told me that the incredible is shown as in stock and there was no note on the device stating that it would not ship before 4/29. She did say the launch date for all channels (stores/webstores) is 4/29. Best buy told me that pre-ordered phones can be picked up on or after 4/29.
when i went to BB one of the mobile guys asked if he could help me...i asked him about the pre order and he didnt know anything about it. Had to ask his manager what that was, so im guessing they hadnt done any pre orders that day.
I love android and my G1 but cant wait to get some better hardware
I was the first to pre-order at my local store. It only cost $100 to put my name in the hat for two incredibles (..and of course they gave me two $50 dollar gift cards which I will use towards my phones next next week). The girl said the store will receive a greater amount of phones if more people pre-order at that location.
if one person pre-orders, they may get 5 phones
if 15 preorder, the store will get 25 phones (examples, but she has seen other pre-orders use the 15=25 numbers)
going from At&t (no complaints) with a Kaiser (wife has a moto q9 with a broken "a" key) to verizon with two incredibles.
Wait 100$ to preorder? So you have to pay 300$ when you get the phone?
I just got my new homeowners tax refund and once the check clears tomorrow I'll be marching into Best Buy and preordering that beautiful beast of a phone. Cyanogen expects that it will be simple for his roms to work on the Incredible since its very close to N1.
Pre-Ordered mine on Monday. I asked about getting it early and the lady said no. It sucks that some people who ordered through Verizon have gotten theirs today.
polo2883 said:
Pre-Ordered mine on Monday. I asked about getting it early and the lady said no. It sucks that some people who ordered through Verizon have gotten theirs today.
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where did you hear that some ppl already got theirs?
Yeah I hadn't heard this either.
oneeyejack said:
where did you hear that some ppl already got theirs?
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There are a couple of videos up on androidfroums that show people who got theirs early
Hmmm, maybe best buy will get theirs early then.
i just got on the list with my local verizon store, they said they should have theirs by the 27th
Hmmm, I may have to cancel my preorder then.
[ strike ]I pre-ordered mine on the 19th but they still haven't charged my card. Should I have been charged? Or are they waiting till it ships to charge me? Has this happened to anyone else? I just want to make sure I'm not the only one. [ /strike ]
Ooooppps just realized that this was for best buy pre-orders, sorry
Last I read in forums was the Best Buy gets their inventory of phones on 4/24
i would leave any preorders that you did online alone, they will have it shipped to you by the 29th. if best buy or local stores get them early, they arent going to be able to give them out until the 29th anyway.
HTC Incredible is a great phone but i want to see it upclose before getting into a contract. I think it might be too plasticky but i will still get it.
There was an error at verizon on phone orders allowing them to get shipped early. They've plugged that mistake. Those lucky enough to have done a phone order on the Monday got them early.
I have mine pre ordered with Best Buy. Between my New Every Two and some BB Reward Zone certificates, I'm getting mine for ridiculous inexpensiveness!
Sorry, but I had to gloat.
Just pre ordered mine today and got Best Buy to price match Verizon on the 529.99 that big red is offering. BB wanted me to pay 599.99 but I'm not doing that.

I can preorder from a Sprint store, right?

I just canceled my Best Buy preorder when they told me that they would not price match Sprint if they marked the price up.
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When I called them they said they didn't know and normally don't know anything till the day before.
They were pretty much useless to me. Sprint has already announced the price so the chances are pretty slim they will just all the sudden increase the price.
My Sprint store would not let me pre-order. They said they would be happy to call me when the EVO arrives.
EDIT: Best Buy sold me a $ 50 gift card to use for the purchase of the phone or anything else in the store (or cashed in). In my opinion this is a no lose situation. If Best Buy decides to up the price (which I HIGHLY doubt) then I can just cash in the card and walk over to the Sprint store.
I also just looked at the Best Buy site online and the fine print keeps deferring back to the Sprint website for more details. To me this means the price will be the same, $450 unsubsidized - $150 upgrade - $100 mail-in rebate = $200.
EDIT-2: It's looking more and more like TheBiles is correct. More than one person has reported that BB is going to charge $600.
My Sprint store would not let me pre-order. They said they would be happy to call me when the EVO arrives.
EDIT: Best Buy sold me a $ 50 gift card to use for the purchase of the phone or anything else in the store (or cashed in). In my opinion this is a no lose situation. If Best Buy decides to up the price (which I HIGHLY doubt) then I can just cash in the card and walk over to the Sprint store.
I also just looked at the Best Buy site online and the fine print keeps deferring back to the Sprint website for more details. To me this means the price will be the same, $450 unsubsidized - $150 upgrade - $100 mail-in rebate = $200.
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There has been a lot of talk that Best Buy will charge $600 off contract, which is what I'm ordering. They've done the price gouging in the past as well. Does anyone know the off contract price at Radio Shack?
EDIT: Apparently Radio Shack is only accepting preorders for contracted phones. They told me that they don't yet know what the final price will be. The Sprint store told me to come back in a week and they would probably be taking names for reserves. Though I'm not too worried about them selling out here.
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I went into a Sprint store because Best Buy in Washington state will apparently not ever carry Sprint phones in store (they said they can only carry 3 major carriers and chose AT&T, T-Mobile and Verizon) - I assume this is because T-Mobile US headquarters is in Factoria, WA outside of Seattle?
The Sprint sales manager entered some info into the computer (my Name, Social Security Number, Address, current phone number) and looked like he wrote my name and some sort of confirmation number on a post-it note. He said I have one reserved for the 4th and they will call me the 3rd to schedule an appointment to pick it up after the morning rush has died down. I expressed concern because I wanted to make sure I would have an Evo if they sold out, and he said not to worry, I will definitely get one.
I'll go to a Sprint store in the morning. The dude at BB said "you do know it's gonna be around $700 right?" .. uhhhh no thanks pal..
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BB $599 off contarct.
Sprint: $450 off contract.
I'll get it directly from Sprint.
sgtcody said:
I'll go to a Sprint store in the morning. The dude at BB said "you do know it's gonna be around $700 right?" .. uhhhh no thanks pal..
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Yeah, my Best Buy was totally ****ing clueless. They were all like "Um, we have no idea what the price will be, but we do know that we will not match the price on it." I was like not a chance.
I work at a sprint store in WA, we are officially taking pre orders for the phone. I hear they have a ton in the warehouse, but with the magnitude of interested I'd get to it quick.
byud said:
I work at a sprint store in WA, we are officially taking pre orders for the phone. I hear they have a ton in the warehouse, but with the magnitude of interested I'd get to it quick.
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As a sprint employee, can you tell me if there's any "official" preorder process? I didn't receive a receipt or confirmation number, although the employee seemed to write something down after putting my info into the computer. I did tell him I would be signing up for a new 2yr contract as well.
There should be, I was told there was, but the link to whatever they are working on is broken thusfar. It should be up soon. What our store is doing is taking down names, numbers and emails, and then transfering them to the real pre order list once it becomes available. After that you will get an email with the pre order confirmation.
For anyone wondering if BB will raise the price, they will. Look at their off contract pricing for the Hero and Moment. $599 and $629 respectively. No doubt BB will raise the price. I need to see if Sprint will charge me a deposit to open my own account again instead of my family's account. If I can I pay my $200 etf, plus $199 and it still comes out cheaper than $450.

So who has the best preorder deal.

I just called my Radio Shack and they said they stopped taking orders yesterday. Do you think that is for every reseller. A girl here at work said she pre-ordered hers at a kiosk in Sam's club. She bought a 50 dollar gift card and then has to pay 150 the day of pickup. Plus Sprint is supposed to give a 70 dollar credit on her bill. I don't know what that is for but they seem to think you get that every time you re-up your contract.
So other than Sam's and the Shack are there any other stores I should check?
Thanks,
Phil
It might be worth your time to check out
www dot evpdiscount dot com .
It is a division of Sprint (or perhaps a third-party company???) that offers discounts ranging from 5% to 25% or so off your monthly bill. The discount is determined by who your employer is. The downside is your employer may not be a member. Mine was not, but I managed to get it set up and was able to pre-order through EVP. There is no cost or obligation to your employer. Also, the EVP price for the EVO itself is only $174.99, so that will save you a few bucks as well.
however, with that website you have to wait for your rebate (the $100 and the $25..), where best buy and radio shack you don't have to wait for the rebate
Looks like I'll have to wait on the rebate. I went ahead and ordered it via the EVP. Hopefully it ships on the 4th and I can get it early in the following week. The RS guy said their promotion ended yesterday so I figured I just needed to get my name on a list somewhere.
wildcard said:
however, with that website you have to wait for your rebate (the $100 and the $25..), where best buy and radio shack you don't have to wait for the rebate
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That's a good point. I forgot to mention that. However, if you have a business account, they employ something called "flat rate pricing," which means an instant rebate. I was fortunate enough to be porting over a business line, so the entire up front cost will only be $174.99 plus tax. They also throw in free overnight shipping AND free activation.
PAPutzback said:
Looks like I'll have to wait on the rebate. I went ahead and ordered it via the EVP. Hopefully it ships on the 4th and I can get it early in the following week. The RS guy said their promotion ended yesterday so I figured I just needed to get my name on a list somewhere.
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I specifically asked if it would be shipped on the 4th and received a few days after that and the response I received from the EVP representative was that they usually receive units early and will ship them out as soon as they come in. He also mentioned that it is more likely that EVP customers would get them earlier than the 4th rather than later.
I'm crossing my fingers, hoping desperately that he's correct. Time will tell, but if it get's here ON the 4th, I am one happy camper. Having to wait the extra weekend would be torture...
Sweet, I never thought about Radioshack before. I've been on a "5 days after the 4th" list for the Evo at Best Buy, and I just called RS and they confirmed that they'll have spare units first come first serve at 6AM. :-D I'm not sure if I should take my name off the BB list now or wait to see how RS plays through.
I just ordered mine from sprint for $299 with 28% off full the phone plan(Woot love my work). She said 299.99 with $100 off mail in rebate but after i gave her my work info she said they would do it for $250 with $100 mail in rebate. They will have it delivered on the 4th in the am. So glad to get this over my Nexus One with ****ty t-mobile.
P.S I just read that if you order from sprint they wont ship it till jun 4th. I just called and thats true. I canceled my order
Edit: Word I just got one for $300 from local guy that went to Google I/O. He wanted $600 but money talks and bull **** walks.
I preordered mine from a local store... celltekWireless. They've got a pre-order site set up... sort of.
www.celltekwireless.com/reservemyevo
Just send your name and phone number and a rep will get back to you to confirm your request to pre-order one.
shep211 said:
I just ordered mine from sprint for $299 with 28% off full the phone plan(Woot love my work). She said 299.99 with $100 off mail in rebate but after i gave her my work info she said they would do it for $250 with $100 mail in rebate. They will have it delivered on the 4th in the am. So glad to get this over my Nexus One with ****ty t-mobile.
P.S I just read that if you order from sprint they wont ship it till jun 4th. I just called and thats true. I canceled my order
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They are all shipping or coming out on the 4th. If I get it Monday or Tuesday I'll be OK. IT is not like everyone else will be ranked up and have the better sniper rifle.
erikivy said:
That's a good point. I forgot to mention that. However, if you have a business account, they employ something called "flat rate pricing," which means an instant rebate. I was fortunate enough to be porting over a business line, so the entire up front cost will only be $174.99 plus tax. They also throw in free overnight shipping AND free activation.
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they just told me that they can't do business accounts, I have to go through Sprint Business or something like that
wildcard said:
they just told me that they can't do business accounts, I have to go through Sprint Business or something like that
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I don't know, man, they didn't say anything like that to me. Maybe the rep you got didn't understand what you wanted to do, or perhaps they're new? Sorry it didn't work out for you.

Anyone else with Verizon pre order through Best Buy?

I ordered through Best Buy with the edge program, but I noticed on my email it says the total of my order is the whole $779. It almost looks like it is going to try to charge me all of it when the phone is picked up. Is this what everyone else's email says? Possibly it is just stating the total I hope.
I spent 3 hours on the phone today in my pre order nightmare. The people at Best Buy were nice and tried to help, but long story short, it is impossible to pick up a phone from best buy unless you are the Verizon account holder. Being authorized user doesn't count, nor does being a family pick up member on the best buy account. My mom is the account holder, so I have to send it to a best buy near her and she has to pick it up and ship it to me because she lives 20 hours away.
That's a sh*tty deal.
I preordered through Best Buy, but with AT&T, not Verizon. The only thing I got charged for was the tax of the phone, which worked out to be around $56. My order summary said the phone itself was $0.00 because I chose to pay for it using AT&T Next (monthly payments). That's odd that yours shows the full price...either it's a glitch or it has something to do with Verizon.
jtw_111 said:
I preordered through Best Buy, but with AT&T, not Verizon. The only thing I got charged for was the tax of the phone, which worked out to be around $56. My order summary said the phone itself was $0.00 because I chose to pay for it using AT&T Next (monthly payments). That's odd that yours shows the full price...either it's a glitch or it has something to do with Verizon.
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Figures, looks like I am going back to the phone.. Thanks for letting me know though! I heard from someone best buy is having problems with the Verizon edge program. Verizon users might want to check!
Delete update...
So the manager said that the 779 total is normal on the order summary. So I am going to hope he is right, and if he is wrong, it will be Best Buys mistake to fix.
I'm with Verizon and I ordered the device off contract from Best Buy, and it showed the full price. It doesn't seem like it should show the full thing on the edge program
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I preordered mine unactivated at full price to keep my UDP. I chose ship to home.
The big question is if I change to ship to store will I have it sooner? It seems with ship to store I'll have it on the 11th and shipping to home I'll have to wait. Has this been the way things played out with past devices?
I wanted to order from bestbuy due to the SD card and vr headset bundle, but they only had the buy for full price or buy with 2 year contract.
On the Web site it says that they can do the edge program and my store supposedly put me on it, but like I said my Order summary seems to have me paying the full price. I talked to the corporate line today and they said it should not have the price, but should have info on the monthly payments. Has anyone else tried to preorder with the Verizon edge program through Best buy? If you have can you tell me what your email order summary says?

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