Nexus 6p locked once shaked, how to solve this issue? - Nexus 6P Q&A, Help & Troubleshooting

Guys, my nexus 6p suddenly started a strange locking behaviour every time it shaked, any clue why this happend and how to disable this locking behaviour? Also the finger print doesn't unlock my phone, and it shows the pattern unlock screen afterward.

teeka said:
Guys, my nexus 6p suddenly started a strange locking behaviour every time it shaked, any clue why this happend and how to disable this locking behaviour? Also the finger print doesn't unlock my phone, and it shows the pattern unlock screen afterward.
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There is no stock function to do that.
Are you rooted or are you running a ROM/Xposed ?
Maybe it's also a contact issue with the power button so as it's maybe broken, it emits a signal once shaken?
But the fingerprint issue was common with people who rooted 6.0.0.

mihovil13 said:
There is no stock function to do that.
Are you rooted or are you running a ROM/Xposed ?
Maybe it's also a contact issue with the power button so as it's maybe broken, it emits a signal once shaken?
But the fingerprint issue was common with people who rooted 6.0.0.
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Click to collapse
No, it's not rooted, I have tried to power off and on, and issue disappeared for a while, then happend again after couple of hours till the next power on/off.
The power button is working properly!

teeka said:
No, it's not rooted, I have tried to power off and on, and issue disappeared for a while, then happend again after couple of hours till the next power on/off.
The power button is working properly!
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Have you tried resetting the fingerprint sensor? I mean, remove the current lock method and fingerprints, and reset them.

DJBhardwaj said:
Have you tried resetting the fingerprint sensor? I mean, remove the current lock method and fingerprints, and reset them.
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Yes I did this several times.

teeka said:
Yes I did this several times.
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Any third-party lock apps that you are using, or have used previously?

DJBhardwaj said:
Any third-party lock apps that you are using, or have used previously?
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Not once

teeka said:
Not once
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Weird then. You can try a factory reset maybe? But do make sure that you have a backup of your internal storage, and everything else that you feel necessary. This will give us a clue, whether or not this is a software, or a hardware issue.

I sort that every time I plug my power bank to the phone the problem pop-up, very weird!

Related

[Q] Anyone having freezing issues on the lock screen?

My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
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Yep , not as much as u though , and never since installing AOKP
drawde40599 said:
Yep , not as much as u though , and never since installing AOKP
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How often on stock 4.2 did you have the freezing?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Happens to me once every two days.
Sent from my Nexus 4 using xda app-developers app
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
8gb Nexus 4 stock
No issues at all.
jasonwc said:
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
I spoke too soon. My phone just locked up while in a deep sleep overnight. I had to Power + vol down to restart it.
+1 . Mine generally freezes overnight. When I got to unlock my nexus 4 to check the time I find the phone frozen on the lock screen then the phone reboots itself. I did a factory restore, did a factory re-flash, and nothing seems to help. Today I shut off google now to see if that was the issue. Reading through various threads it seems the problem is widespread and across multiple nexus devices including the nexus 7 and galaxy nexus. This gives me some faith that the phone itself maybe fine. Google please fix ASAP. I need my alarm in the morning, not a frozen phone. :crying:
---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------
Just to add, I did a bug report and called tech support. Nothing I mentioned seemed like news to my tech nor did he have any recommendation other then to RMA. I told him I would give the phone another week to see if anything improves its stability. I still have my Gnex as a backup. I have not noticed any issues with 4.2 on my Gnex but then again it's been in my backpack since my nexus 4 arrived. Perhaps I will leave my Gnex on as we'll to see if I run into any issues with it.
Lock screen freezes once or twice every day, the fix is easy, just press the sleep button again, but its still annoying. 4.2 has pretty bad quality control.
i had the same issue on my old N4. Especially when i got incoming call, lock screen freezes all the time
I will get replacement tho..
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
I had the same issue. Seemed to be related coming out of the lockscreen after having done some BT music playback. Anyway, I had this "lockscreen widget disable" app installed. Removed it again, and now I have not had any lockups in the last 3 days.
I'm glad to know I'm not alone here. I did a full reset and I still have the problem. I get a lock 4-5 times a day.
I do use bluetooth and google music...
Knowing other people are having this issue really makes me think it's software and not hardware.
i notice that when mine freezes on the lock screen, [i use a pattern], that pressing the power button to turn the screen off then back on solves the problem.
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
unfaix said:
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
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RMA won't help a software defect, which it is 100%, it's freaking annoying and makes me think google literally makes the phones and never uses it to see if it has any bugs.
Same problem here. So it is hardware related?!
doquentin said:
Same problem here. So it is hardware related?!
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Any updates on this issue? My lock screen still freezes.
Never had one, probably a rogue app.
You might have 3rd party application on the lock screen that does this?
Sent from my Transformer Pad TF300T using Tapatalk HD
doquentin said:
Same problem here. So it is hardware related?!
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I think I've had it happen 2 or 3 times so far. I don't think it's hardware related, it seems to be software to me.
I figured out the first time it happened, if I grab and slide up to launch Google Now, it lets me unlock it. So it definitely isn't hardware, as it is registering touches.

[Q] Black screen when quickly pushing lock

I'm having a bit of a weird issue with my new Verizon GS5.
Scenario: I am doing something such as reading a text, decide I'm done and lock the screen, and then a second or two later realize I forget to check something and hit the lock button again to turn it back on. Most of the time when I do this the physical buttons will light up but the screen will stay black, and a few seconds later the physical buttons will turn off. This will happen a few times until finally the screen turns on and I see the lock screen.
I had a similar issue with my Galaxy Nexus (rooted and running Kit Kat) phone prior to the GS5 and figured it was my old hardware- is this some Kit Kat bug?
Thanks for any input
Same issue here. But I can't figure out if it was due to switching to ART or not.
We can wait others reply with this i hope someone will post a tip on this kind of problem.
I switched to art after installing apps and I'm ha ing this issue didn't really play with phone much until after switching to ART. Is anyone having this issue not on ART?
Sent from my SM-G900V using Tapatalk
kameleongt said:
I switched to art after installing apps and I'm ha ing this issue didn't really play with phone much until after switching to ART. Is anyone having this issue not on ART?
Sent from my SM-G900V using Tapatalk
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Yes this is happening to me running Dalvik.
Happened just now to me. It has happened a few times.
Sent from my SM-G900V using Tapatalk
Had this a time or two. It's like the power button doesn't register or something. Yes I switched to art.
I have found though that if I hold power for a second it pretty much fixes itself without having to do anything crazy like yanking the battery or restarting the phone.
Imo: not a big deal, doesn't seem to happen a lot for me.
Sent from my SM-G900V using xda app-developers app
tehgyb said:
Had this a time or two. It's like the power button doesn't register or something. Yes I switched to art.
I have found though that if I hold power for a second it pretty much fixes itself without having to do anything crazy like yanking the battery or restarting the phone.
Imo: not a big deal, doesn't seem to happen a lot for me.
Sent from my SM-G900V using xda app-developers app
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Is it kind of bugged?
Lodaserves said:
Is it kind of bugged?
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This is actually becoming quite an annoyance to me and happens very often. I'm still on Dalvik. Could this be caused by an app?
I feel like half the time I go to use my phone the screen doesn't turn on.
tehgyb said:
Had this a time or two. It's like the power button doesn't register or something. Yes I switched to art.
I have found though that if I hold power for a second it pretty much fixes itself without having to do anything crazy like yanking the battery or restarting the phone.
Imo: not a big deal, doesn't seem to happen a lot for me.
Sent from my SM-G900V using xda app-developers app
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Click to collapse
I'm having the same issue for the past two days; although, I am not switching between apps or anything (only trying to use the phone). No display, but get sound/vibration from buttons and LED lights from soft keys. Unfortunately, both times required me to yank the battery. My S5 is completely stock (not using ART) and have manually reinstalled my apps from old device. Any suggestions?
I am not experiencing this and I have switched to ART...
Lodaserves said:
I think your phone have a problem and others don't have this kind of problem.
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Click to collapse
I hope this isn't the case. Once again I experienced these EXACT same issues with my Galaxy Nexus running 4.4.2. I can't help but think it might be some app causing it since not everyone has it.
I am noticing this every once in a while. But it's mostly right after I shut the screen off after a large processed app or task, and then remember something I forgot to do and try and turn it back on and there is some lag bringing up the screen again.
Black screen when quickly pushing lock
Lodaserves said:
Try to ask the person where you bought it.
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Click to collapse
I was about to return my S5 to Verizon for this very reason. I haven't switched to art and have been having the screen go black on me, you can tell the phone is on because the physical buttons are lit. It seems to happen to me alot when I take the phone off the charger and hit the on button. I will hear the phone rebooting, but not see the boot animation. Thats when I do a battery pull. Holding the button doesn't do it. I also have had a few random reboots. Thats ok...I'm going to try every root method under the sun..gggrrrr..lol
I've started to try to uninstall apps to see if I can narrow down the issue. It still plagues me at least half the time I try to use my phone.
This is happening to me as well. Not as often. I'd say once a day, but I have to pull my battery to restart it. I did 2 factory resets and am now using a new google account as per verizons request and I added apps slowly. I have been fine until I put a second launcher on. I installed the GEL launcher but did not use it just to see if having multiple launchers could cause this glitch. Could it be this? Is everyone else using a different launcher? Also the only time I ever had it happen while messing with the phone was two times while working in light flow. Any one else connected to those two happenings? Trying to narrow down what could be causing this.
Running ART here, I'm not sure if I'm getting this problem, but I have realized some latency from pressing either the home or power button and the screen turning on. Not sure what causes that lag, but it's a good almost full second whereas my S4 would be instant
eagle132 said:
I'm having a bit of a weird issue with my new Verizon GS5.
Scenario: I am doing something such as reading a text, decide I'm done and lock the screen, and then a second or two later realize I forget to check something and hit the lock button again to turn it back on. Most of the time when I do this the physical buttons will light up but the screen will stay black, and a few seconds later the physical buttons will turn off. This will happen a few times until finally the screen turns on and I see the lock screen.
I had a similar issue with my Galaxy Nexus (rooted and running Kit Kat) phone prior to the GS5 and figured it was my old hardware- is this some Kit Kat bug?
Thanks for any input
Click to expand...
Click to collapse
I would assume this is NOT the physical hardware issue, but the software, I heard somewhere that Samsung version of KitKat 4.4.2 is quite buggy and glitchy.
Njzkrish said:
Same issue here. But I can't figure out if it was due to switching to ART or not.
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Click to collapse
I had the issue before and after switching to ART
Anyone have any further ideas yet? I'm not running ART bit I was able to have it happen again when I had Google experience launcher installed. Removed it and it hasn't happened for two days. I'm installing Google launcher again now to see if that was causing the issue.
Anyone else with further developments?

[Q] Vibrate as crashing app at pin screen

I got a strange problem. Maybe no big deal but it is annoying When I restart or start my phone I got double vibrate as an app has crashed but no crash popup or anything. If I leave the phone and not enter the sim pin at once the vibrate comes after some seconds. If I am quick and enters the pin directly I can se my launcher and then the vibrate comes. Have made a hard reset and even reflashed it - running the lastest UK software. Any one got some idea what it can be? This is with a clean phone and no apps installed.
I have the same thing. No idea what it is, but it doesn't seem to cause any problems.
Had the double vibrate with both firmwares, can't remember if it was present before I rooted.
EDIT: Just tested a thought. Turns out it's the s-pen sensor.
Sent from my SM-N910F
JagDave said:
I have the same thing. No idea what it is, but it doesn't seem to cause any problems.
Had the double vibrate with both firmwares, can't remember if it was present before I rooted.
EDIT: Just tested a thought. Turns out it's the s-pen sensor.
Sent from my SM-N910F
Click to expand...
Click to collapse
Thank you, could swear that I hadn't with my first firmware but I could be wrong [emoji1]

Nexus 4 screen freezes randomly, no reaction when touching.

Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
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Click to collapse
I agree, your screen needs to be replaced.

Having weird unlocking issues with my phone

So I'm having a weird issue with my phone. Eveey once in a while, I'll go to unlock my phone but it won't do anything. I hit the home button and it turns on like normal, but it doesn't recognize my finger print or do anything when I swipe to get to the pattern like, then after 2 or 3 seconds of not recognizing anythinf, it turns off. If I hold the rest butting, it gives me the option to turn off or reset my phone and if I do that, it works fine it turns back on. Also, strangely enough, it allows me to swipe up to bring up Samsung Pay, then let's me tap on the Samsung Pay main screen then I tap on my amount of points which prompts me to unlock my phone first and then it recognizes my fingerprint.
I think it's also worth noting that I can tell when it's having this issue before I do anything because my notifications don't show up on the screen like they usually do.
I checked to see if there were any new system updates and it said my phone is up to date. This issue seems to be happening more lately, too. It used to be every once in a while, but now it's happening multiple times a day
Any ideas what the issue could be?
Are you rooted?
Sent from my SM-P580 using Tapatalk
jolly_roger_hook said:
Are you rooted?
Sent from my SM-P580 using Tapatalk
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I don't know what that means
Cory.goodrich said:
I don't know what that means
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That would be a no then I would look up Odin s7/s7 edge (depending in which you have) to stock which will allow you to get your phone completely back to stock software to see if it's a software issue if it still does it after that it's a hardware issue and you need to contact whoever you got your phone from for a replacement

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