Bluetooth Connectivity Issues - OnePlus 2 Q&A, Help & Troubleshooting

I have had my Oneplus Two for over 3 months now and always have the same problem with my Bluetooth. At times the Bluetooth media audio and phone calls works flawlessly, but other times it gets extremely choppy to the point where it skips a second or two at a time continuously. I have noticed that this mostly happens when I get a call while music is playing and the phone changes to the phone call and then changes back to the music which becomes choppy. But also happens at times when the phone just connects to the Bluetooth. This problem/bug happens to all my Bluetooth devices car/speaker/etc which points to the oneplus as the culprit. Manually turning off Bluetooth and turning back on and connecting to the Bluetooth player resolves the problem. As I thought this was a problem with OOS I have waited it out for the MM update to come, but got annoyed and flashed CM13 on my device and the problem is still present. Just wondering if anyone else has experienced this issue and if so how did they resolve? Thanks for taking time to read this post and any answers are greatly appreciated.
Tldr: Bluetooth audio extremely choppy at random times looking for solution.

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[Q] Bluetooth Crash?

I'm running the latest 4.3 stock update, but I have been having related problems in 4.1 and 4.2.
While listening to mp3 audio over ad2p bluetooth the Nexus 4 occassionaly stops playing the audio and the next thing I see is the "X" on the startup screen. The system is not actually crashing as I can see from uptime. so I guess its just the android run environment that has crashed.
I had similar problems in 4.1 and 4.2, though I believe some of the time it would manifest as a hang with a black screen and I had to power down/up and really reboot.
I assume its the bluetooth since I'm using it when this happens, but to be fair listening to audio is the only thing I do with the phone for sustained periods. what ever apps or browsing I do is generally only for a few minutes at a time.
I have used a variety of bluetooth headphones and also the car bluetooth and it has happened with all devices. Switching bluetooth connections seems to be an aggravation, but it can happen without a swtich. This happens maybe once every couple of hours, Sometimes more sometimes less.
Any ideas on what the problem is, or how to do track it down?
Haven't gotten any replies to this since I posted a month ago. I assume this is not a common problem. Is it possible its a hardware problem that should be addressed under warranty?
kmandel said:
I'm running the latest 4.3 stock update, but I have been having related problems in 4.1 and 4.2.
While listening to mp3 audio over ad2p bluetooth the Nexus 4 occassionaly stops playing the audio and the next thing I see is the "X" on the startup screen. The system is not actually crashing as I can see from uptime. so I guess its just the android run environment that has crashed.
I had similar problems in 4.1 and 4.2, though I believe some of the time it would manifest as a hang with a black screen and I had to power down/up and really reboot.
I assume its the bluetooth since I'm using it when this happens, but to be fair listening to audio is the only thing I do with the phone for sustained periods. what ever apps or browsing I do is generally only for a few minutes at a time.
I have used a variety of bluetooth headphones and also the car bluetooth and it has happened with all devices. Switching bluetooth connections seems to be an aggravation, but it can happen without a swtich. This happens maybe once every couple of hours, Sometimes more sometimes less.
Any ideas on what the problem is, or how to do track it down?
Click to expand...
Click to collapse

How is your Bluetooth

I have a new car and a new phone so it's hard to be sure.
I used the GNex for about 3 days with the new car and didn't see problems. Connected every time and sound was consistent
With the MotoX I am getting auto connected about 1/2 the time and a lot of stuttering on the bluetooth audio.
Same for others ?
Another question: When I connect bluetooth the volume always resets to about 80%. Can I change this setting anywhere ?
So it's not the car as I just had the same problems with my BT headphones. It also started playing through the speakers at one point even though the BT connection was still showing.
I use the Bluetooth calling feature with my truck. I haven't had any problems so far, but it's only been a few days. I will report back if I do have problems. I am running 4.4 with all OTAs.
My moto x after kitkat update bluetooth disconnects in middle and reconnects again in 5 seconds. Super annoying
sravanz said:
My moto x after kitkat update bluetooth disconnects in middle and reconnects again in 5 seconds. Super annoying
Click to expand...
Click to collapse
My HTC One did that with aosp kitkat. I haven't seen that on the X yet.
Moto X using Tapatalk
I've had pretty much the same experience with mine since the 4.4 update. I don't even bother listening to music over bluetooth now because it's so annoying with the constant stuttering. I'm hoping they fix it with the next update, whenever that comes. If not, I'll probably have to look into upgrading to a newer head unit. My GNex always worked great with this stereo's bluetooth.
I listened to Spotify Inmine yesterday, no problems. It even sent the song information to my car's display which it didn't do on my last phone.
I've been tethering my Nexus 7 using Bluetooth and had a lot of trouble getting it to connect the first time. But today was my first real use of it and the Internet connection on the Nexus 7 dropped part way through the trip. It was only being used to get traffic info for CoPilot, so I didn't notice right away when the connection was lost. A little troubleshooting got me nowhere, but then while driving the connection came back on its own.
Something happens with me
Sent from my Nexus 5 using XDA Premium 4 mobile app
No issues with bluetooth here. Pandora is streaming fine and Torque is talking to my OBD2 adapter as well (even both at the same time).
homemadehitshow said:
I have a new car and a new phone so it's hard to be sure.
I used the GNex for about 3 days with the new car and didn't see problems. Connected every time and sound was consistent
With the MotoX I am getting auto connected about 1/2 the time and a lot of stuttering on the bluetooth audio.
Same for others ?
Another question: When I connect bluetooth the volume always resets to about 80%. Can I change this setting anywhere ?
Click to expand...
Click to collapse
I use bluetooth daily and haven't experienced a disconnect or even a stutter with Google Play Music on 4.4. I chose the setting to resume music when driving is detected and now I don't even take out my phone when I get in my car. Music usually starts playing within 100' of driving. There is a mod to remove the audio warning; I haven't tried it yet, but I don't really have a problem with it either.
P!X3L said:
There is a mod to remove the audio warning; I haven't tried it yet, but I don't really have a problem with it either.
Click to expand...
Click to collapse
Samsung has the same thing on it's firmware, and while it was a PITA to find and fix, it can be done (fairly easily).
I've had some Bluetooth issues that I described here: http://forum.xda-developers.com/showthread.php?t=2562186
At least one other person mentioned their connection dropping repeatedly. My issue started with it only connecting to my hands free in my car, but but my separate A2DP audio receiver. If I tapped on the device in Bluetooth settings, it connected fine. I found an app called Bluetooth Auto Connect that has nice configuration options to do what I needed (connect to A2DP once General Motors connects), but it also plays nice with Tasker.
I did notice last night that my General Motors connection was starting and stopping repeatedly my entire drive home from work (~45 minutes). I noticed it at first when I would turn the screen on to thumb up a song on Pandora, and the "you're connected to a trusted device" message would flash. At first I thought it was just reminding me of that each time the screen came on (or manually unlocking when the screen turned on), but then noticed my radio was saying "Bluetooth Connected" every few minutes as well. I rarely actually talk on the phone, so it's not a huge deal, but as described in my post linked above, on Monday I got a call when I (thought I) was connected to my General Motors, but it wasn't. I answered the call and was talking on the handset when it connected to Bluetooth and then I was hands free.
I did also notice yesterday when I was listening to Pandora with wired headphones at my desk at work that it got started sputtering pretty bad after I got a text message and Active Display was "breathing". Not sure if the two are related, but it happened. I did get a few texts while driving home and didn't notice any skipping over Bluetooth then.
Interesting theory on the active display... I've often wondered if that was partially responsible for the stuttering issue I'm having, but I was under the impression that it is automatically disabled when the phone is in your pocket, or face down. I guess I have some more experimenting to do while I wait for the next update.
At least for me it would not be face down in the car so I'll keep an eye on that.
Can someone point me to where I can take care of the volume issue ?
OK figured it out and learned about Xpose. Very cool.
I'll see if this is what was actually my problem. My problem was that bluetooth audio level is always reset to 80% (or so) each time I use it.
Bluetooth in my car is awesome.
ATT kitkat with Toyota Venza
Before the update music streaming took 20 seconds to load, but now it works instantly.
Bluetooth has had half second "pauses" at random times... sometimes seems too coincide with the screen on or off, other times when the phone is doing nothing. Also before kit Kat Google music would show track number (but nothing else) now I've lost that too. Unrooted
Sent from my KFTHWI using Tapatalk 2
I experienced the pauses today when I overrode the volume warning. They kept occurring even after the volume was turned back down below 80%. I rebooted and started up some music without going over the volume suggestion and the skips were gone. If you're having trouble with the music or Bluetooth connection "skipping" try it out. Definitely tied to that volume warning somehow.
Interesting theory, I'll have to test it out. I have noticed that mine seems to do it at the same locations while I'm driving, and am starting to wonder if it is related to the handoff between towers.
Sent from my XT1060 using Tapatalk

Garbled/distorted audio through Bluetooth

Hi there,
i was wondering if anyone experienced same issue happening to me with my Nova Plus. Random garbled/distorted sound only through Bluetooth. This happens only for voice calls through bluetooth, during each conversation random the sound is distorted, recovers and distorts again. it's impossible to keep a normal conversation. streaming music through bluettoth is fine though with the same equipment. i experience this issue so far in my car and with my bluetooth headphones.
I will try to re-pair them again but it's too much of a coincidence that two devices got bad paired. Hopefully that's the only reason. Any other suggestions i could try?
I'm not concerned on my Nova but I was on my old Samsung Galaxy S5 on custom ROM. It was a kernel related issue if I'm not wrong. Hope it will be fixed soon. As for me on my Nova I have an issue with audio like podcast that doesn't play. These Huawei phones are attractive ones but definitely not ready for daily use. Weird
**Update**
So i have an update on this. i've noticed that whenever i receive a call from my headphones or being in the car my phone is on wifi. yeah i know i got my own wifi following me everywhere . anyways, i tried and disconnected the wifi being on my headphones and received a call. no more distorted audio. have to check that in my car as well.
any update on this issue? I just got the Nova Plus. I like it but this bluetooth audio issue is making me unhappy

Media through bluetooth keeps dropping out...

I am having a weird issue that I've never encountered before. I have a bluetooth earpiece (an MPOW one from Amazon). If, while listening to podcasts (or music or anything else) through it I disconnect from Wifi, the audio drops from the earpiece and keeps playing from the phone's speaker. I then have to turn off my earpiece and turn it back on again to get the audio to route through the earpiece. It doesn't disconnect (still shows as connected) when this happens...it just stops playing though the earpiece.
I've tried forgetting and repairing the bluetooth device. I've tried rebooting. I've tried clearing the data for the Bluetooth Sharing application...none of it has fixed the problem. If I turn my wifi off, this doesn't happen....
Any help?
Bluetooth is 2.45Ghz, actually 2400Mhz to 2483.5 MHz including guard bands 2 MHz wide at the bottom end and 3.5 MHz wide at the top...
"2.4Ghz" 802.11 WiFi is 2401Mhz to 2495Mhz...
See the problem here? Your issue is not uncommon... reconfigure your router to a different channel or use a 5Ghz WiFi connection and your situation should improve.
This varies by device, and even varies between identical devices, and depends on the environment and situation at the time. My device may have no issues with my BT headset and your does, it actually isn't that unusual.
Me Too
primetime34 said:
I am having a weird issue that I've never encountered before. I have a bluetooth earpiece (an MPOW one from Amazon). If, while listening to podcasts (or music or anything else) through it I disconnect from Wifi, the audio drops from the earpiece and keeps playing from the phone's speaker. I then have to turn off my earpiece and turn it back on again to get the audio to route through the earpiece. It doesn't disconnect (still shows as connected) when this happens...it just stops playing though the earpiece.
I've tried forgetting and repairing the bluetooth device. I've tried rebooting. I've tried clearing the data for the Bluetooth Sharing application...none of it has fixed the problem. If I turn my wifi off, this doesn't happen....
Any help?
Click to expand...
Click to collapse
I'm having the same issues. The wifi interference is not the issue. It's been happening to me playing offline materials on Google Play (podcast) and Amazon Music apps It's auto dropping when connected to my car, headphones etc. I wonder if it has something to do with my Pebble smart/dumb watch.? I'm going to try and disconnect that and reconnect it. It was a pain in the Arse the first time. Let me know if you ever figured anything else out. Doesn't seem to be a whole lot of traffic on this subject. It's gotta be something obscure. :cyclops:
I finally just did a system reset on my phone and it has fixed the problem. I wonder if it was an app I had installed that was causing the issue....I'm not really sure though.
I'm having the same issue - bluetooth disconnects whenever Wifi disconnects. Anyone figure out what's causing this?
Same issue here too. Mine says it is still connected, but starts playing through the phone speaker. It just happened on a second item, so it's the phone end.
I suspect a rogue app.... Moto G5 Plus
Sent from my Moto G (5) Plus using Tapatalk
This was driving me crazy too the last few weeks. Cache Cleaner seems to have fixed it.
Mine has been giving me the exact same issues!!! It is driving me crazy!
Tried clearing cache...didn't help. I can't get my wifi to stay connected for the life of me! I'll connect, and it'll die within 5-10 minutes, and won't reconnect until I manually reconnect. This is getting really annoying! Any suggestions?
Cache cleaner turned out to be a temporary fix only. I think I have finally fixed it, but the bad news is I can't really tell anyone what I did. I just went through and either uninstalled or froze all the apps I rarely use including several Motorola apps and it appears to be working now. So if it continues to work, it was a rogue app...just don't know which one.

Bluetooth volume issues?

I was wondering if anyone else is having Bluetooth volume go up and down while listening to music? I am on the T-Mobile variant and 8ts very annoying. I've seen elsewhere people suggesting Disable Absolute Volume but still does it.
Hey, I have the same issue here. I was wondering if it's just in my head, but sometimes it is pretty much recognizable, so it is not just a feeling. It is pretty annoying. It happens on multiple devices, from Bullets Wireless, JBL Flip 4 and even Car Audio System. I tried to change BT codec in Developers Settings, without any success. Interestingly, it does not happen with every connection, only from time to time. But when happens, then it occurs all the time to next disconnection.
If it is Android 9 Pie issue, let's hope for quick fix.

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