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Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
Metal can't scratch glass? Is this something new for 2010.
indiearmy said:
Metal can't scratch glass? Is this something new for 2010.
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Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
fykick said:
Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
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Your completely giving up on the phone because a simple scratch on the screen, and instead you will wait for the Bravo a phone uglier than the concept model? This scratch must be very, very, bothersome.
I do get heavily irritated over small things such as this, but I would never buy an entire new phone over it. If its noticeable when the phone is on, then maybe yea..
fykick said:
Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
Click to expand...
Click to collapse
Have you priced out a new screen, by any chance?
All I keep reading is currently a repair for things like screens run 250 from HTC and maybe 75 to 150 from some place in Texas.
As for giving up on the nexus, I didn't mean give up on the nexus...just give it away when they come out with something newer should the specs not be lacking in the hardware section. The all black of the bravo, or even red/black of the supersonic are more my style anyways. But if their specs are worse, ill stick with the nexus.
Luckily I keep the stock case on...
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
Haha..you're totally right the stock case was doing me a great justice but I had gotten out of the car texting and sat my case down in the passenger seat and on the way back and at the edge of the pavement and grass it fell out of my hand lol ... and skipped around a a bit and resulted in one scratch/etch you can see while the phone is on and about 3 more while its off. Even the edges of whatever material the phone is made of has an etch in it. All these are very small seperately but all together are very distracting. I hope eventually I can get the screen repaired for under a hundred. Then I'd buy a protector and be happy with my nexus. But right now the prices to repair them are more than I originally paid for the phone. An I'd rather not pay more than a hundred for screen repair.
galaxys said:
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
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The right screen protector, such as the invisibleSHIELD or Clear Protector, would have prevented this.. I only say this cuz of personal experience..
Ssantos6981 said:
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
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Christ... are you kidding?!
Mine goes in the passenger seat with a seatbelt firmly on and airbags fully deployed.
The wife gets shoved in the glove box
Some watch repairers have buffing machines to take scratches out of glass, you could try to find one of them.
I didn't even put the battery in my Nexus One until after I had put an Invisibleshield on it.
i highly recommend investing in a full phone protector.. i paid $35 and they wrapped my phone entirely in plastic screen protector material. Lifetime warranty on the stuff too.
If it ever gets scratched just bring it back and they replace it free.
Just a quick warning, I dropped my streak from a height of about 2ft onto my floor at work, picked it up and put it in my pocket.
When I unlocked it, to my absolute horror, I noticed the LCD has cracked underneath the glass (which is undamaged).
Gutted.
msx999 said:
Just a quick warning, I dropped my streak from a height of about 2ft onto my floor at work, picked it up and put it in my pocket.
When I unlocked it, to my absolute horror, I noticed the LCD has cracked underneath the glass (which is undamaged).
Y
Gutted.
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Click to collapse
RIP. Insured ?
Pictures?
i would say one downfall of the streak is that its so slim and smooth it is very easy to drop,
i wish they had put a lanyard strap hole like on the psp so you could have it around your wrist
not insured
no pictures - took it straight back to o2 after work - they said they will make an assessment on whether it was my fault or not....
Note to self; don't drop dell streak
wondercoolguy said:
Note to self; don't drop dell streak
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LOL can you send me one of them notes please
Sent from my Dell Streak using XDA App
That is extremely unfortunate, at least the glass held up
But in reality, any smartphone device owner is extremely lucky when they drop a device on a hard floor above 1 foot and it survives. Carpet helps a lot, but wood/cement/tiles just destroys gadgets. I would not even consider dropping my main monitor even 4 inches above ground, why would I treat my phone any different?
The only solution is to never drop your device!
.
....i just dont understand people who dont take care of their gadgets, my G1 is still in perfect condition, not a single mark. the same gos for all my other gadgets too. i wrap them in microfiber cloths, treat them like new born babies.
i just dont get it, i was watching techzilla the other day and they were both saying how they already dropped their brand new iphone 4s multiple times. i mean, you have in your possession and extremely expensive device yet you STILL treat them like there some old nokia brick from 10years ago.
my streak cost me £450..to me thats a hell of allot of money for something so small, it is at this moment in time completely irreplaceable and if anything ever happened to it id need happy pills just to avoid hanging myself..
The problem with the Streak is that while the Gorilla Glass allows some flexibility, the LCD screen behind it does not and is extremely rigid. Pair that with a case which is too thin to prevent bending, the size of the phone which means it's going to be stressed in a pocket when you move around, and you have a real design weakness.The G1 had a big chunky case round it to protect it - and of course the LCD was much smaller.
There are several reports of this happening to the Streak, and you don't have to abuse the phone for the LCD glass to fail. Sounds to me that they haven't made any shock absorbtion or flexible mounts for the screen in the the drive to keep size down, so any impact or distortion to the case is instantly transmitted to the LCD panel. It's happened to those who cosset their devices with kid gloves, even [email protected] (who got it replaced by the O2 store)
http://android.modaco.com/content/d...-com/312203/my-streak-screen-self-destructed/
http://android.modaco.com/content/dell-streak-streak-modaco-com/313359/broken-screen-after-4-days/
Moral - don't drop it, sit or bend down with it in your trouser pocket, and make sure it's insured!
Ineedtoys said:
The problem with the Streak is that while the Gorilla Glass allows some flexibility, the LCD screen behind it does not and is extremely rigid. Pair that with a case which is too thin to prevent bending, the size of the phone which means it's going to be stressed in a pocket when you move around, and you have a real design weakness.The G1 had a big chunky case round it to protect it - and of course the LCD was much smaller.
There are several reports of this happening to the Streak, and you don't have to abuse the phone for the LCD glass to fail. Sounds to me that they haven't made any shock absorbtion or flexible mounts for the screen in the the drive to keep size down, so any impact or distortion to the case is instantly transmitted to the LCD panel. It's happened to those who cosset their devices with kid gloves, even [email protected] (who got it replaced by the O2 store)
http://android.modaco.com/content/d...-com/312203/my-streak-screen-self-destructed/
http://android.modaco.com/content/dell-streak-streak-modaco-com/313359/broken-screen-after-4-days/
Moral - don't drop it, sit or bend down with it in your trouser pocket, and make sure it's insured!
Click to expand...
Click to collapse
Droped mine today,
I was going out to the car and it was in the Dell case which was not closed.
It fell out of the Dell case onto the concrete floor face down (just like a buttered peice of toast) sods law.
But its insured and O2 are sending me one out in two days.
Note to self, close case properly, get a new case and just be more careful.
Never done this to a phone before in 15 years. Perhaps too much glass.
Carrying mine in my hand (in the Dell leather case) the other day it knocked against a post , I didn't notice until later that there's a tiny chip on the glass below the on/off button and the casing has raised a bit so that the button is now slightly inset. The Dell leather case does not offer any protection on three edges and it's the edges that need it most. I'm lucky, only a small chip and the device still works perfectly, it's taught me a lesson in how fragile it is, my next case will be better designed if I have to do it myself.
flumps said:
....i just dont understand people who dont take care of their gadgets, my G1 is still in perfect condition, not a single mark. the same gos for all my other gadgets too. i wrap them in microfiber cloths, treat them like new born babies.
i just dont get it, i was watching techzilla the other day and they were both saying how they already dropped their brand new iphone 4s multiple times. i mean, you have in your possession and extremely expensive device yet you STILL treat them like there some old nokia brick from 10years ago.
my streak cost me £450..to me thats a hell of allot of money for something so small, it is at this moment in time completely irreplaceable and if anything ever happened to it id need happy pills just to avoid hanging myself..
Click to expand...
Click to collapse
+1
I agree, all my devices have been wrapped in either silicone case or invisible shield at the very least. Usually, I wrap em with both cause sometimes the dust gets in between the case and the phone and it scratches the surface of the device. Maybe its overkill, but the amount I paid for my devices (especially the Streak) is also overkill.
Just be careful when you're carrying the tab ..
Mine slipped out of the neoprene case I had in and hit the floor on 1 corner ..
The screen cracked all the way through and it is now unresponsive to any touch inputs .. but everything else still works ..
I had a thick screen protector on, so it probably would have shattered if I didn't have that ..
a HARD CASE is a must !!!
now I must go to samsung and see if they can replace the glass
Gorilla glas is a must. But hey, dropping the tablet is a no cash back situation, so Samsung won't use more expensive stuff when they can sell cheap stuff for full prize.
Gorilla glass wont' help much
http://www.youtube.com/watch?v=zW_swJiebIA
Then it's Gorilla + hard case
dcc22 said:
Gorilla glas is a must. But hey, dropping the tablet is a no cash back situation, so Samsung won't use more expensive stuff when they can sell cheap stuff for full prize.
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Click to collapse
Tell that to the iPhone owners whose screen and back just crack by themselves.
Bigger screen will be more fragile compare to its smaller counter part. Look at the youtube video and see the damaged done on gtab7. No matter whether its gorilla glass or not. The impact may be different, but still its a glass.
Real life example, when a baby falls on the hard floor, most of the time the injury will be minor. Now you fall the same way, and you know whats on that x-ray.;-)
Sent from my GT-I9000 using XDA App
I had the same thing happen to an HTC HD2 (also no Gorilla Glass). I think the corner impacts are the worst.
Sorry mate!
Yikes! I will invest in a hard case posthaste!
That is unfortunate. Whats even more unfortunate is that there really isnt any rugged type cases avaliable for the Galaxy Tab 10.1.
And the large majority of cases in general are the leather portfolio type and your accident is exactly why I want a rugged case over the portfolio style.
I dont see the point of having a screen protector. This isnt a phone you toss around in your pocket...
Instead of hard case you could try not to drop it instead and be more careful
Damage from the corner .. and yes its probably the worst kind of drop ..
from the looks of it .. would definitely be worse if there's no screen protector ..
there are shards of glass at the impact area ..
Having shattered my fair share of screens, this has become my new approach as well - but pointing that out to someone who just lost their tablet is just plain MEAN.
FrezoreR said:
Instead of hard case you could try not to drop it instead and be more careful
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Click to collapse
Well, we can't all be as perfect as you buddy.
bet you never stubbed your toe anywhere and you never arrive at the train station just as they closed their doors and never had coffee spills etc
I can still count the number of ways the outcome would have been different if things hadn't happened the way they should ..
..shipper sent my hardcase wrongly so I got another case instead of the tab case
..had the option of putting it back into my bag instead of carrying it as my bus arrived to catch a flight
..wanting to show my friend the flight itenirary as we're walking to the bus
Its one of those days when your number's up .. its time to go man ..
ugg, sorry for your loss
gunzo71 said:
Its one of those days when your number's up .. its time to go man ..
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amen to that
I've like to think myself a careful person. But I'm also hell on electronics...so I appreciate when a product is built to survive most of my clutziness... I mean my Epic4g slid under a bus on it's face... not a scratch on it. While that's extreme. My tab slipping off the kitchen counter to the tile floor below shouldn't have me in tears over the death of my new $599.99+ toy.
So instead of Gorilla glass and/or an ugly unyielding case, i'll head back to BB for that $129 accidental damage protection plan Considering I only bought a tablet after my kindle flew off the back of my honda in 75mph traffic, I think the warranty cost is more than justified.
Giia said:
So instead of Gorilla glass and/or an ugly unyielding case, i'll head back to BB for that $129 accidental damage protection plan Considering I only bought a tablet after my kindle flew off the back of my honda in 75mph traffic, I think the warranty cost is more than justified.
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Click to collapse
The warranty is that much? I guess I'll get it considering that the cost of the warranty is a fraction of what I was about to pay for the tablet (free tablet + $129 warranty < $600 tablet), but I still hate to see that money go.
Everyone post on Otterbox Facebook and email for them to release a case ASAP.
argh! Well THAT didn't take long. My S4 fell about 14" onto the floor and the glass shattered the day I got it. Putting aside for the moment how disappointed I am that the phone failed the most basic of drop tests (I've dropped every smartphone I've ever owned multiple times from greater heights and this is the first one that broke...and so easily).
I decided to attempt to repair the glass so I ordered a replacement glass kit and went for it. The repair itself was fairly straightforward and pretty much just like the S3.
After getting the whole thing back together I noticed that when I do a screen wipe to remove fingerprints (applying a bit of pressure to the screen) I get a bubble in the center of the screen...like it's sticking to the digitizer/LCD screen below. The kit came with a small suction cup which I can use to pull the glass away from the digitizer and the bubble goes away. It seems to have gotten better from yesterday to today - it no longer sticks during normal use, only during heavy wiping.
So...can anyone give me some direction here? Will it just dry out and take care of itself? Should I take the screen off and clean the LCD again? Should I try using several layers of adhesive to increase the gap between the glass and LCD/digitizer?
Honestly I'd call the company and ask them...this shouldn't be happening and if it were me, I'd get a replacement. Then again I always carry insurance. Best buy is free screen replacement.
eskomo said:
Honestly I'd call the company and ask them...this shouldn't be happening and if it were me, I'd get a replacement. Then again I always carry insurance. Best buy is free screen replacement.
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Click to collapse
I got my phone from Sprint...the insurance has a 30-day grace period before it goes into effect and a $200 deductible for broken screens. I cancelled it.
The guy said he'd be more than happy to send me another screen...I just want to make sure it's not something I did. This screen is OEM, but of course there is no glue between the LCD and glass after the replacement.
I didn't know there was a 30day grace for replacements. This must be new. I've had my phone replaced before 30 days after I bought a phone before. And screen insurance replacements are $100. Just did one not to long ago. This is why I only by from Best buy now. I make them price match Sprint.com and then buy insurance through them at the discounted rate if you pay up front. No deductible on anything and only thing they don't insure is lost or stolen.
But back to the original problem... If the suction cup tool doesn't fix it then you can try to clean it off and redo it again before send it back for another one. Just not sure why its sticking like that.
Here is one option, but this is why I buy my phones from Best Buy and get their Geek Squad protection.Unlimited replacements and no deductible. I had to replace my screen when I had my S3 a month ago through Sprints insurance Assurion and it cost $150. https://www.youtube.com/watch?v=wPXVnTlrqeo
So here is the situation. My PH-1, defying logic, has a cracked screen despite me having a case and a screen protector on it. It started out as a hairline crack at the top of the screen but also with a fair amount of corner damage. What doesn't make any sense is that before I purchased the case and screen protector the phone survived quite a few drops without a scratch. Yesterday I dropped it again, on its back, and upon turning the phone over know it is really shattered. Still works but it is in rough shape.
I scored the phone on the Sprint deal at 145 plus the camera so I can't really complain if I have to spend another 199 to have a new phone. The problem is, I don't want to spend another 199 if the same thing is going to happen again. I have never had a phone crack with both a case and a screen protector installed before. That being said, the screen protector was a poor fit and did not cover the corners at all. It almost seems as if the case had a negative effect which is also very odd. No damage before installing the case.
Just wondering if this is a rare occasion or if it is common.
I really like the phone and I want the company to succeed. But if they are this fragile I would probably pick up an LG or an HTC.
I am on Verizon so a One Plus isn't an option.
chiadrum said:
So here is the situation. My PH-1, defying logic, has a cracked screen despite me having a case and a screen protector on it. It started out as a hairline crack at the top of the screen but also with a fair amount of corner damage. What doesn't make any sense is that before I purchased the case and screen protector the phone survived quite a few drops without a scratch. Yesterday I dropped it again, on its back, and upon turning the phone over know it is really shattered. Still works but it is in rough shape.
I scored the phone on the Sprint deal at 145 plus the camera so I can't really complain if I have to spend another 199 to have a new phone. The problem is, I don't want to spend another 199 if the same thing is going to happen again. I have never had a phone crack with both a case and a screen protector installed before. That being said, the screen protector was a poor fit and did not cover the corners at all. It almost seems as if the case had a negative effect which is also very odd. No damage before installing the case.
Just wondering if this is a rare occasion or if it is common.
I really like the phone and I want the company to succeed. But if they are this fragile I would probably pick up an LG or an HTC.
I am on Verizon so a One Plus isn't an option.
Click to expand...
Click to collapse
I think what happened to you is a one off. You should go buy a lotto ticket maybe? On the bright side, you'd still be paying less than what I paid for 1 PH-1 with the 360 cam, used. I bought my combo from swappa in mint condition for $390. You're only at $344, and you got 2 phones Granted one bit the dust. But if I were you, I'd get the replacement. I'm not sure there is a better phone out yet, imo. Only thing to make this phone better on gen 2 would be to get rid of the black bar at the bottom so it is completely bezeless, and to up the IP rating to 68 at LEAST 67. Motorized selfie cam? No notch? That would be nice. I hardly ever use the selfie cam anyway. Just my $0.02. If mine broke, I'd be buying another one
surface13 said:
I think what happened to you is a one off. You should go buy a lotto ticket maybe? On the bright side, you'd still be paying less than what I paid for 1 PH-1 with the 360 cam, used. I bought my combo from swappa in mint condition for $390. You're only at $344, and you got 2 phones Granted one bit the dust. But if I were you, I'd get the replacement. I'm not sure there is a better phone out yet, imo. Only thing to make this phone better on gen 2 would be to get rid of the black bar at the bottom so it is completely bezeless, and to up the IP rating to 68 at LEAST 67. Motorized selfie cam? No notch? That would be nice. I hardly ever use the selfie cam anyway. Just my $0.02. If mine broke, I'd be buying another one
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Click to collapse
That's kind of what I was thinking. Just hoping to NOT see other reports of similar breakage.
Thanks for the .02
chiadrum said:
That's kind of what I was thinking. Just hoping to NOT see other reports of similar breakage.
Thanks for the .02
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Click to collapse
I literally just put my broken one in the mailbox to go back to Essential (Asurion is actually the insurance claim handling company). Mailman hasn't even picked it up yet. I cloned everything into the new replacement last night w/TWRP. So, there was virtually no on-screen setup (security/fingerprints had to be redone), and I'm back up and running as if my phone was simply repaired. That's something that's just not possible with a different phone.
Essential was quick about responding. They take 1 biz day to process and the replacement is sent FedEx Standard overnight.
I am overall disappointed with the fragility of the phone as its durability was a major selling point for me. Essential still has that PH-1 bouncing and tumbling on concrete on their homepage. But, right now there is not another phone with the dimensions, design quality, and components that can compare to this. Now, if I broke another one, I probably would not do it again, unless the price was at least half.
I am a little concerned about your situation being that you had screen protection and a case. But if I were you, I would still do the replacement, and try completely different protective devices. Especially since you got such a deal on the first one, I think it would be a no-brainer for me. I paid $350 for mine w/no 360 cam, and I still did the replacement.
I mean, even knowing this outcome, (I'm $550 in at this point) I still don't think I would have went for the OnePlus 5T. I really appreciate the form factor of this phone, and I plan to baby this replacement.
GospelNerd said:
I literally just put my broken one in the mailbox to go back to Essential (Asurion is actually the insurance claim handling company). Mailman hasn't even picked it up yet. I cloned everything into the new replacement last night w/TWRP. So, there was virtually no on-screen setup (security/fingerprints had to be redone), and I'm back up and running as if my phone was simply repaired. That's something that's just not possible with a different phone.
Essential was quick about responding. They take 1 biz day to process and the replacement is sent FedEx Standard overnight.
I am overall disappointed with the fragility of the phone as its durability was a major selling point for me. Essential still has that PH-1 bouncing and tumbling on concrete on their homepage. But, right now there is not another phone with the dimensions, design quality, and components that can compare to this. Now, if I broke another one, I probably would not do it again, unless the price was at least half.
I am a little concerned about your situation being that you had screen protection and a case. But if I were you, I would still do the replacement, and try completely different protective devices. Especially since you got such a deal on the first one, I think it would be a no-brainer for me. I paid $350 for mine w/no 360 cam, and I still did the replacement.
I mean, even knowing this outcome, (I'm $550 in at this point) I still don't think I would have went for the OnePlus 5T. I really appreciate the form factor of this phone, and I plan to baby this replacement.
Click to expand...
Click to collapse
Yeah, I am addicted to the form factor after having the hand stretching, ache causing Nexus 6. And the fingerprint scanner for unlocking and notifications. What caused your breakage? Did you have a case and/or screen protector?
chiadrum said:
Yeah, I am addicted to the form factor after having the hand stretching, ache causing Nexus 6. And the fingerprint scanner for unlocking and notifications. What caused your breakage? Did you have a case and/or screen protector?
Click to expand...
Click to collapse
Mine fell from my back pocket onto concrete, about 1.5 ft drop. I had a case.... in my backpack . It's just too pretty a phone to want to case it much. But, that's all over for me now.
GospelNerd said:
Mine fell from my back pocket onto concrete, about 1.5 ft drop. I had a case.... in my backpack . It's just too pretty a phone to want to case it much. But, that's all over for me now.
Click to expand...
Click to collapse
You cracked yours?
Sent from my PH-1 using Tapatalk
Yep I did. I bet if I could have watched it happen in slow motion, it would have looked just like the video on the Essential homepage, except...crack!
chiadrum said:
So here is the situation. My PH-1, defying logic, has a cracked screen despite me having a case and a screen protector on it. It started out as a hairline crack at the top of the screen but also with a fair amount of corner damage. What doesn't make any sense is that before I purchased the case and screen protector the phone survived quite a few drops without a scratch. Yesterday I dropped it again, on its back, and upon turning the phone over know it is really shattered. Still works but it is in rough shape.
I scored the phone on the Sprint deal at 145 plus the camera so I can't really complain if I have to spend another 199 to have a new phone. The problem is, I don't want to spend another 199 if the same thing is going to happen again. I have never had a phone crack with both a case and a screen protector installed before. That being said, the screen protector was a poor fit and did not cover the corners at all. It almost seems as if the case had a negative effect which is also very odd. No damage before installing the case.
Just wondering if this is a rare occasion or if it is common.
I really like the phone and I want the company to succeed. But if they are this fragile I would probably pick up an LG or an HTC.
I am on Verizon so a One Plus isn't an option.
Click to expand...
Click to collapse
I try not to drop fragile electronic devices.
On the other hand I can be a dolt so I always get insurance.
I got a SquareTrade coverage on this phone right after I got it.
It was $140 for three years with a $75 deductible for repairs.
So I suggest getting a SquareTrade warranty on the next one.
It also adds value when you want to sell it.
tech_head said:
I got a SquareTrade coverage on this phone right after I got it. It was $140 for three years with a $75 deductible for repairs. So I suggest getting a SquareTrade warranty on the next one.
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Click to collapse
Since the 'out-of-warranty' replacement is $199, unless you think you might go through more than one replacement, neither the extended warranty from Essential, or the price you gave for SquareTrade would be worth it. That's why I never sign up for them. I figure if I manage to break my device, the repair or replacement fee is going to be either my incentive to be extra careful from then til the next device, or impetus to sell it and try something else.
chiadrum said:
despite me having a case and a screen protector on it.
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Click to collapse
@chiadrum Mind letting us know which make/models of case and screen protector you had on it when this happened?
GospelNerd said:
Since the 'out-of-warranty' replacement is $199, unless you think you might go through more than one replacement, neither the extended warranty from Essential, or the price you gave for SquareTrade would be worth it. That's why I never sign up for them. I figure if I manage to break my device, the repair or replacement fee is going to be either my incentive to be extra careful from then til the next device, or impetus to sell it and try something else.
@chiadrum Mind letting us know which make/models of case and screen protector you had on it when this happened?
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Click to collapse
Actually, $140+$75 = $215 which is a wash if you have one incident at $200.
It also covers any other issue for three years, so YMMV.
But even a bricked device would be covered.
One might argue that insurance is never worth it. you can only make the argument until the first time you drop and break your device, have a battery issue, brick or anything else.
I don't typically break or lose my phones, but there is a first time for everything.
YMMV
tech_head said:
Actually, $140+$75 = $215 which is a wash if you have one incident at $200.
It also covers any other issue for three years, so YMMV.
But even a bricked device would be covered.
One might argue that insurance is never worth it. you can only make the argument until the first time you drop and break your device, have a battery issue, brick or anything else.
I don't typically break or lose my phones, but there is a first time for everything.
YMMV
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You have to pay the initial$140 either way, so it's $75 vs $200
Sent from my PH-1 using XDA Labs
---------- Post added at 01:03 PM ---------- Previous post was at 01:02 PM ----------
avd said:
You have to pay the initial$140 either way, so it's $75 vs $200
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Unless there is a deductable.
Sent from my PH-1 using XDA Labs
Do it
Sent from my PH-1 using Tapatalk
GospelNerd said:
Since the 'out-of-warranty' replacement is $199, unless you think you might go through more than one replacement, neither the extended warranty from Essential, or the price you gave for SquareTrade would be worth it. That's why I never sign up for them. I figure if I manage to break my device, the repair or replacement fee is going to be either my incentive to be extra careful from then til the next device, or impetus to sell it and try something else.
@chiadrum Mind letting us know which make/models of case and screen protector you had on it when this happened?
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Case was the Tudia without the notch for the 360 cam, so a full coverage case in other words. Fits pretty snug and covers the edges for sure. Screen protectors were mocolo. Screen protector can be placed on the phone even with the case on, that is how much screen is still exposed even with the protector. Also, the phone was not nearly as responsive to touch with that protector on. Really surprised that the case didn't do the trick with the corner covered. The corner is where the downfall began.
chiadrum said:
It almost seems as if the case had a negative effect which is also very odd.
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Can you elaborate on this statement in the OP? Got any pics?
I got some of those edge-only adhesive screen protectors with the black borders, which leaves a tiny amount of screen glass exposed (barely 1mm on top [which allows for the speaker opening], and on bottom, and probably 0.5mm on either side). It appears that even with that gap, only the screen protector or the plastic around the screen could make initial contact on a fall. But, my Incipio clear case doesn't fit without catching the edges of the protector and audibly making them peel up (not necessarily visibly). So it's not wearing a case at the moment.
I have a Tudia Lula 2.0 case coming (the one with the 360 cam cutout), so your incident is a little concerning.
I don't care about the durability of a case or screen protector as long as they do their job when it matters, and that is to prevent the phone itself from sustaining damage. But it's for naught if they don't prevent, or worse even cause damage.
GospelNerd said:
Can you elaborate on this statement in the OP? Got any pics?
I got some of those edge-only adhesive screen protectors with the black borders, which leaves a tiny amount of screen glass exposed (barely 1mm on top [which allows for the speaker opening], and on bottom, and probably 0.5mm on either side). It appears that even with that gap, only the screen protector or the plastic around the screen could make initial contact on a fall. But, my Incipio clear case doesn't fit without catching the edges of the protector and audibly making them peel up (not necessarily visibly). So it's not wearing a case at the moment.
I have a Tudia Lula 2.0 case coming (the one with the 360 cam cutout), so your incident is a little concerning.
I don't care about the durability of a case or screen protector as long as they do their job when it matters, and that is to prevent the phone itself from sustaining damage. But it's for naught if they don't prevent, or worse even cause damage.
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I don't think the Essential is any more or less fragile than other phones.
My daughter dropped her S9 in a case with a green protector.
$149 to replaced the device.
tech_head said:
I don't think the Essential is any more or less fragile than other phones.
My daughter dropped her S9 in a case with a green protector.
$149 to replaced the device.
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I think phones with an edge to edge screen are way more susceptible to damage from a drop than phones with bezels or whatever you call them on all 4 sides. Unless you get a bulky case with raised edges that completely obliterates the beautiful design of the phone a case will probably provide little to no protection in a drop. The same is true of a screen protector because it provides zero protection for the edges of the glass.
jhs39 said:
I think phones with an edge to edge screen are way more susceptible to damage from a drop than phones with bezels or whatever you call them on all 4 sides. Unless you get a bulky case with raised edges that completely obliterates the beautiful design of the phone a case will probably provide little to no protection in a drop. The same is true of a screen protector because it provides zero protection for the edges of the glass.
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Fair point. I always said screw design,give me a tank.I did pull the trigger on the replacement.Got it in a day.Signed up for OTA 8.1 and had it in a couple of hours.Now I just have to baby this thing.And this one is fully unlocked.My original was a Sprint variant and it was bugging out when I pulled the SIM and I could never have used it on vacation overseas.
GospelNerd said:
Can you elaborate on this statement in the OP? Got any pics?
I got some of those edge-only adhesive screen protectors with the black borders, which leaves a tiny amount of screen glass exposed (barely 1mm on top [which allows for the speaker opening], and on bottom, and probably 0.5mm on either side). It appears that even with that gap, only the screen protector or the plastic around the screen could make initial contact on a fall. But, my Incipio clear case doesn't fit without catching the edges of the protector and audibly making them peel up (not necessarily visibly). So it's not wearing a case at the moment.
I have a Tudia Lula 2.0 case coming (the one with the 360 cam cutout), so your incident is a little concerning.
I don't care about the durability of a case or screen protector as long as they do their job when it matters, and that is to prevent the phone itself from sustaining damage. But it's for naught if they don't prevent, or worse even cause damage.
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Sorry just seeing this now.Cant find a pic but there was a gash on the corner and a crack across the top.Then one last drop and it was a spiderweb.
Hey Guys,
I am from Dubai, United Arab Emirates. I dropped my 3 month old Essential Phone on concrete floor face down and the display is completely smashed in one corner and has cracks all over the screen. Mine broke because I had neither the case nor any screen protector on the phone.
I am planning for the 199$ replacement but heard from them that its a refurbished device. Just want to know whether the refurbished replacement device is void and free of any scratches/ dents or any other physical defects on the body of the phone. And also the overall quality of the phone is good before I take this plunge.
Thanks,
Zulfiqar