Random Rebooting!! Please Help! - Galaxy S 5 Q&A, Help & Troubleshooting

Hey, I have The Samsung Galaxy S5 for a year and a half now. For about the past 9 months, the phone would trigger random reboots but they wouldn't be a full reboot. What I mean by this is that the phone would not ask me for my SIM card pin as it would do whenever I'd restart or reboot the phone manually. Also when I boot it into recovery mode, a dead droid icon comes up right before showing up the recovery mode screen.
I have tried the following:
Clearing cache
Factory Formatting
Reflashing OS/ROM
Running Safe Mode
Running the phone clean
Running without SD card
And running without SD card and clean
This is really annoying and a reply and possible help would be really helpful.
P.s. I have tried going to my operator and the phone was sent away and 'repaired' but this problem is still persistent.

Hello Dude!
In my opinion this sounds like a hardware, not a software problem. Does your CPU/GPU heat up often/fast? This could happen an overload and than your phone reboots. Furthermore, did you overclocked your phone in any way? I got the same problem after doing that. More possible reasons I can't imagine.
If you have some questions, ask me

JAnx0 said:
Hello Dude!
In my opinion this sounds like a hardware, not a software problem. Does your CPU/GPU heat up often/fast? This could happen an overload and than your phone reboots. Furthermore, did you overclocked your phone in any way? I got the same problem after doing that. More possible reasons I can't imagine.
If you have some questions, ask me
Click to expand...
Click to collapse
Hey, I actually don't really overclock phones which I use (I only do it with ones that are a spare and something to mess around with. Also no it doesn't tend to heat up on me at all actually. It restarted 3 times in space of 30 minutes this morning by simply watching youtube. The resets are random and can happen at any state of the phone.
Thanks for the reply. I appreciate it.

rabbo said:
Hey, I actually don't really overclock phones which I use (I only do it with ones that are a spare and something to mess around with. Also no it doesn't tend to heat up on me at all actually. It restarted 3 times in space of 30 minutes this morning by simply watching youtube. The resets are random and can happen at any state of the phone.
Thanks for the reply. I appreciate it.
Click to expand...
Click to collapse
Ohh okay. Anyways I think that this is a hardwareproblem. I am sure that your problem is very rarely as well.
I think only Samsung or a new phone will solve this problem.
Good Luck!

Related

Phone keeps rebooting itself (!!!!)

Ever since the big update (023 or what it was called) my phone reboots its self now and then when I let it sit. It startaed doing it once a week then it started doing it many times a day. 5 days ago I did a repair and it has worked fine until today. It reboots it self again and you're stuck at the pin code.
I've heard that I'm not alone with this problem but few people seem to care. Well I care, A LOT.
How do I fix this.
Obviously it's something SE's done given the fact that it started after the big update.
Im starting to get very tired of this piece of crap and will soon flush it down the toilet. Hang ups, slow interface, reboots, poor screen sensitivity after a while, rediculous sound quality, poor bluetooth support. This is my last SE phone, they're totally incompetent. I tend to use my 9 million year old Nokia handset more than this infernal piece of f**k.
Well .. thanks ..
memory card error ! try copyin all your stuff on your pc then format the card in your phone then copy back worked for me !
GlennQ said:
Im starting to get very tired of this piece of crap and will soon flush it down the toilet. Hang ups, slow interface, reboots, poor screen sensitivity after a while, rediculous sound quality, poor bluetooth support. This is my last SE phone, they're totally incompetent. I tend to use my 9 million year old Nokia handset more than this infernal piece of f**k.
Click to expand...
Click to collapse
Oh FFS dont say that! You will get flamed on here by the kids who think this phone showed apple how to do it.
Slag the X10 of at your own peril! All I did was ask one question and made a comment about 2.1 on the phone and got 3 pages of people phanboying it up.
Your right though the phone is **** and mine is up for sale to get a Galaxy S But thanks for the tip I shall format the card so when I sell it it wont reboot while they are looking at it.
My phone keeps rebooting, and I don't care.
Just kidding. I had this problem before, but it seems to be better now. I was using the program Vault, and I hid away "Backup and Restore" and "SIM Toolkit". After I restored them to normality, I stopped having phone restarting issues.
Also, please don't start a flame war with your complaints about your phone. No one else seems to be having as many issues as you, it is probably something you are doing wrong.
krazykirk said:
Also, please don't start a flame war with your complaints about your phone. No one else seems to be having as many issues as you, it is probably something you are doing wrong.
Click to expand...
Click to collapse
See it's saying thing like that that adds fuel to the flames! Its an open forum so people can express opinions on it yet all I read on here is:
"It's your fault you cant use the phone" this does nothing but incite a retaliation from the poster as if some one said "It's not your girlfriends fault she doesn't cum its yours, I mean she cum for me last night" it would get your back up.
If somebody express an opinion about something does not mean they want a flame war I simply expressed my opinion and agreed with what the OP said.
krazykirk said:
My phone keeps rebooting, and I don't care.
Just kidding. I had this problem before, but it seems to be better now. I was using the program Vault, and I hid away "Backup and Restore" and "SIM Toolkit". After I restored them to normality, I stopped having phone restarting issues.
Also, please don't start a flame war with your complaints about your phone. No one else seems to be having as many issues as you, it is probably something you are doing wrong.
Click to expand...
Click to collapse
What do you mean by "I hid away"?. You mean that you just uninstalled Backup & Restore? I have not installed SIM Toolkit whatever that is.
same problem here.
phone reboots once or twice a day and it gets stuck at the pin screen.
this is really annoying.
will try to format the card, and there is another thread were someone said he replaced the battery and the problem was gone.
Found the probable cause of the reboot problem:
Check the "[GUIDE] SIM Card Locks randomly - Howto solve. (rooted SE X10i/a phones only)" in the X10 Anroid Development section.
Try killing Backup & Restore in the Program menu and voilá, the famous SIM card kill bug.
I disabled the SIM card PIN code so it doesn't stick there. The bug is still there but the phone works.
Great work SE - No just kidding - You bunch of amateurs.
well ... the method is for rooted devices, so there is no solution for this yet.
i did format the card to see if i solved anything.
if it reboots when your reading from the card like useing MP3s or looking at photos ! its becuase ther is a bad sector try poping your card in a card reader then let windows tell you there is a error and let it fix this !
i know this sounds stupid but i too had this problem and hav noticed it does it when the battery is at a certain temp (hot) i mite be wrong !!! or is it just a coincidence
Well... formating the card does not help.
Any other ideas?
berbecverde said:
Well... formating the card does not help.
Any other ideas?
Click to expand...
Click to collapse
Do you use a taskkiller? If so stop killing 'backup and restore' .
GlennQ said:
Try killing Backup & Restore in the Program menu and voilá, the famous SIM card kill bug.
I disabled the SIM card PIN code so it doesn't stick there. The bug is still there but the phone works.
Great work SE - No just kidding - You bunch of amateurs.
Click to expand...
Click to collapse
You don't need a taskkiller on Android. The whole problem with this bug is that people are trying to kill apps/services that shouldnt be killed in the first place.
This is a firmware bug...
I have had a similar problem... however my phone is a new one from the SE repair facility in Poland. It has the latest firmware and the phone exhbits the rebooting with no SIM or SD card installed. The problem also doesn't appear to be related to battery temperature as it can also occur from cold.
I will try an unbranding and see if the same issue exists.
Vin87 said:
Do you use a taskkiller? If so stop killing 'backup and restore' .
You don't need a taskkiller on Android. The whole problem with this bug is that people are trying to kill apps/services that shouldnt be killed in the first place.
Click to expand...
Click to collapse
I am not using any task killer.
Mine just started rebooting itself today too after owning it for two weeks. Have been updated to firmware 026 rooted for a few days and notice it only does it when the battery reaches lower than 50%. Gonna re flash it tomorrow and re root it. Reformat the sd card. Will update on if it keeps rebooting.
Sent from my X10a using Tapatalk
I did a Reset To Factory defaults and 24 hours whitout phone reset.I hope this did it.
berbecverde said:
I did a Reset To Factory defaults and 24 hours whitout phone reset.I hope this did it.
Click to expand...
Click to collapse
That did't do the trick for me. Taskkillers will force the bug to trigger, so will the backup & restore program (that seems to runt constantly).
The fix would be to: FIX THE FREAKING BUG IN THE BACKUP & RESTORE PROGRAM, or simply delete it (which is impossible now).
Idiot SE.
Well, it seems mine is rebooting too.
I don't know how often... i just saw it once... out of the blue.
Phone was in standby when happened.
I watching tv and i saw the display turned on with the boot animation and then i figured out what happened.
I uninstalled the backup tool with Titanium. Let's see...
2 day and no reset,i am happy

phone won't go past 50%

hey guys.
i have a tmobile hd2 and i've noticed that my phone wont go past 50% with memory usage without having to restart itself. its very annoying. it happens after ive been using the phone for a while or been using the wi-fi router. my touch pro 2 never did that to me though so im wondering whats wrong.
help?
thanks
sorry to bump this but can no one help me?
Is it getting hot? Mine gets warm after using WIFI router. Once, only once, and I have no idea why because it hasn't done it since then, it randomly rebooted. I understand that higher temps can cause issues with the HD2. I'd do a search but I'm too frazzeled after a long day of work.
it cant be the heat...my phone gets warm but not hot once in a while. when it resets itself, it doesnt have to be hot to do it.
and when it does reset itself, it forgets to start the gps so i have to reset it again
i hate when it does it...is that normal to not go past 50% ram usage? does anyone elses do that? im gonna call and get a replacement but does anyone elses HD2 not go past it?
goodtilltomorrow said:
it cant be the heat...my phone gets warm but not hot once in a while. when it resets itself, it doesnt have to be hot to do it.
and when it does reset itself, it forgets to start the gps so i have to reset it again
i hate when it does it...is that normal to not go past 50% ram usage? does anyone elses do that? im gonna call and get a replacement but does anyone elses HD2 not go past it?
Click to expand...
Click to collapse
You don't have your ROM in your sig, so I don't know if you have a custom or not.
For sure, you phone crashing that fast is a shame and not normal.
If you are running a custom ROM, try getting on that thread to see if someone has or had the same issue. Sometimes these things happen and fixes are pretty fast if the chef wants to keep an audience.
If you are running stock, you might consider giving a custom ROM a shot, especially some of the "Lite" versions out there.
Be sure to Task 29 between any flashing to wipe out all previous data. Spare bits hanging around can interfere with a new ROM in unpredictable ways, including developing a crash pattern specific to your device that doesn't happen to other users of the same ROM.
Please keep us informed of your progress, someday another might have the issue and be looking for your solution, even if that is a hardware warranty exchange
hmm, i can see the rom version and everything on my sig... =/
im running the stock rom.
i wanted to go to a custom rom but then i hate having to update the rom every time a new one comes out. you know? props to the chefs who do that though!
i just had it exchanged. it was too annoying to keep going on like that

[Q] GT7510 32gb keeps switching off

Hi
Has anyone experienced that the tablet switches off constantly with out any any specific reason?
I could easily surf or read an email without switching off.. but then i would watch a movie and it switch off instantly or the other way around and its not even shutting down.. it just goes from powered on, to completely switched off.. It does not get hot and it does charge perfectly and the battery level does not drop/discharge radically.. it has never been dropped or manhandled. and it started doing last week
I'm on stock 3.2 PDA:KMP CSC:KMP (XAB), not rooted..
Any ideas, suggestions?
Thanks in advance
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
SofiaBrown said:
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
Click to expand...
Click to collapse
What notebook?
You might have some apps installed that cause this...?
Jay Rock said:
What notebook?
You might have some apps installed that cause this...?
Click to expand...
Click to collapse
I hope he means tab?
Im gonna give that a shot. since that's the only thing i said i yes to, after the factory reset.
ill get back with the results
Thanks
-TB-
I used to own a Galaxy Tab plus 7.0, which experienced this known problem of random reboot and/or sleep of death. You could google that to find out more.
I've since returned it for a refund. Then I picked up this used P7500 a month ago. It has not experienced not even one reboot. Sure, apps do crash from time to time, but the OS never completely froze.
How long have you owned your unit? If relatively new, I would returned it. If for a while, and only recently you experienced the problem, then I would do a factory wipe, or at least re-trace your steps and uninstall the last few apps. Also, ask yourself whether the problem is already related to certain apps. If so, get rid of those apps.
hi
Did a complete wipe.. so now its close as possible to factory default..
Could it be a battery calibration error? it works plugged in to either pc or wall socket.. works 10min after but then switches of randomly
Thanks for all the help/suggestions so far really appreciate it!
I know some mentioned the option of returning it.. But its bought in the US and im located in Denmark!
-TB-

[Solved] Samsung Galaxy Note 3 SM-N900 Random Restarting/Rebooting

[Solved]
Original Problem
Hi All,
Hope someone can help me, as the title states I have been getting random reboots with my Exynos Version note 3, SM-N900.
I am currently running 4.4.2.
Here are the problems I receive:
Constant bootloops. (Can only be solved by doing a battery pull)
Randomly cuts off (no shut down animation) (Doesn't always come back by pressing power button)
Around the camera area is warm when it cuts off or is bootlooping, but not so hot that it is burning, it has been hotter while gaming.
I have tried everything,
Clearing cache.
Factory Reset.
Safe Mode.
Reflashing Rom with Odin.
Didn't reinstall any of my apps.
Didn't disable any apps.
Please note that I was rooted when this first occurred. I unrooted and reflashed the rom and it has still been occuring.
Also note I got the firmware from www.sammobile.com, and the reboots never occur while the phone is charging.
Can somebody tell me if this is a hardware issue, or just plain software issue.
I have tried just about everything and I can't seem to find a Jelly Bean rom to test the issue.
Should have Bought the Qualcomm Version
Any feedback will be appreciated.
Thanks.
Solution!
Finally found a solution!!!
After I changed my sim, it didnt random reset for a while till two days after and the restarting and overheating returned.
So I dug up through a lot of xda forums on random restarting.
Wish I could remember which one so i can quote.
But he basically said that knox was the issue on his.
So again proceeded to re-root and uninstall anything with the name knox.
I used nobloat free and link2sd just to be safe.
Since then no overheating no restarting almost a month now.
Hope this Helps anyone with the same issue.
plazaman91 said:
Hi All,
Hope someone can help me, as the title states I have been getting random reboots with my Exynos Version note 3, SM-N900.
I am currently running 4.4.2.
Here are the problems I receive:
Constant bootloops. (Can only be solved by doing a battery pull)
Randomly cuts off (no shut down animation) (Doesn't always come back by pressing power button)
Around the camera area is warm when it cuts off or is bootlooping, but not so hot that it is burning, it has been hotter while gaming.
I have tried everything,
Clearing cache.
Factory Reset.
Safe Mode.
Reflashing Rom with Odin.
Didn't reinstall any of my apps.
Didn't disable any apps.
Please note that I was rooted when this first occurred. I unrooted and reflashed the rom and it has still been occuring.
Also note I got the firmware from www.sammobile.com, and the reboots never occur while the phone is charging.
Can somebody tell me if this is a hardware issue, or just plain software issue.
I have tried just about everything and I can't seem to find a Jelly Bean rom to test the issue.
Should have Bought the Qualcomm Version
Any feedback will be appreciated.
Thanks.
Click to expand...
Click to collapse
I may be wrong and hope I am... but this sounds to me like a hardware issue.:fingers-crossed:
If it was a software issue flashing Original rom and no custom apps plus safe-mode should solve it.
normally the side of the camera heats up when doing processor intensive things. The phone shouldn't do that when idle ans standby.
Did you drop the phone or something similar happened recently?
smartjais said:
I may be wrong and hope I am... but this sounds to me like a hardware issue.:fingers-crossed:
If it was a software issue flashing Original rom and no custom apps plus safe-mode should solve it.
normally the side of the camera heats up when doing processor intensive things. The phone shouldn't do that when idle ans standby.
Did you drop the phone or something similar happened recently?
Click to expand...
Click to collapse
Really hoping its not hardware..
No the phone never fell very hard it fell on carpet once but it was already giving problems before it fell.
Have to agree with smartjais. Thermal protection will kick in and shut off the device if the processor gets too hot and won't turn back on until it cools down below the threshold.
It almost sounds like the cpu either isn't dissipating heat properly, or you have a faulty processor in general.
You say you were rooted when this started... did you happen to overclock or adjust cpu voltages on a custom kernel before? If so, is possible (unlikely, but possible) that you may have damaged the soc.
Either way, it sounds like hardware to me.
Sent from my leanKernel 3.13 powered stock 4.4.2 (NF9) SM-N900T
toastido said:
Have to agree with smartjais. Thermal protection will kick in and shut off the device if the processor gets too hot and won't turn back on until it cools down below the threshold.
It almost sounds like the cpu either isn't dissipating heat properly, or you have a faulty processor in general.
You say you were rooted when this started... did you happen to overclock or adjust cpu voltages on a custom kernel before? If so, is possible (unlikely, but possible) that you may have damaged the soc.
Either way, it sounds like hardware to me.
Sent from my leanKernel 3.13 powered stock 4.4.2 (NF9) SM-N900T
Click to expand...
Click to collapse
No did not overclock or install a kernel, it was stock just rooted.
The phone does not get ridiculously hot, as it has been hotter when gaming.
what version bootloader do you have?
plazaman91 said:
Really hoping its not hardware..
No the phone never fell very hard it fell on carpet once but it was already giving problems before it fell.
Click to expand...
Click to collapse
hmm A friend had a similar problem with the GS4 and it turned out to be hardware.
Are you still under warranty ??
I know knox might be tripped when you rooted but since its Exyeos version you can try to reverse knox counter.
smartjais said:
hmm A friend had a similar problem with the GS4 and it turned out to be hardware.
Are you still under warranty ??
I know knox might be tripped when you rooted but since its Exyeos version you can try to reverse knox counter.
Click to expand...
Click to collapse
Spitwista said:
what version bootloader do you have?
Click to expand...
Click to collapse
Hi Guys,
Thanks for the response i'm not sure what version bootloader i have.
I think I isolated the problem, the heat was mainly from the sim card port.
I changed my sim card and it was still overheating.
But I left the battery cover off, and played with the sim card while it was on (like put pressure on it and try moving it while it was still on) , and what do you know?
Bootloops and cut off everytime.
I was in my office at the time so i folded a 2 pieces of paper. 1 in between the battery and the sim and 1 where the sd card supposed to be.
TA DA! No overheating or bootlooping almost 10 hours now.
I don't know if the port was loose or whatever.
I'm monitoring it over the weekend and will report back.:fingers-crossed:
Thanks for the help guys.:highfive:
smartjais said:
hmm A friend had a similar problem with the GS4 and it turned out to be hardware.
Are you still under warranty ??
I know knox might be tripped when you rooted but since its Exyeos version you can try to reverse knox counter.
Click to expand...
Click to collapse
Also warranty doesn't matter I'm from Trinidad and Tobago and i bought it on amazon since August.
plazaman91 said:
Hi Guys,
Thanks for the response i'm not sure what version bootloader i have.
I think I isolated the problem, the heat was mainly from the sim card port.
I changed my sim card and it was still overheating.
But I left the battery cover off, and played with the sim card while it was on (like put pressure on it and try moving it while it was still on) , and what do you know?
Bootloops and cut off everytime.
I was in my office at the time so i folded a 2 pieces of paper. 1 in between the battery and the sim and 1 where the sd card supposed to be.
TA DA! No overheating or bootlooping almost 10 hours now.
I don't know if the port was loose or whatever.
I'm monitoring it over the weekend and will report back.:fingers-crossed:
Thanks for the help guys.:highfive:
Click to expand...
Click to collapse
plazaman91 said:
Also warranty doesn't matter I'm from Trinidad and Tobago and i bought it on amazon since August.
Click to expand...
Click to collapse
Ok that's cool :highfive: .. Didn't know that lose mem card or battery could do this. Hope the issue never comes back.. Do update us after you monitor .:good:
Some years ago i used to have an lg gw620 and it dropped down one day after that it started reboot itself with no reason ..... If it doesnt reboot when it charges i guess it means that your motherboard is cracked somewhere .......
Final Solution!
Finally found a solution!!!
After I changed my sim, it didnt random reset for a while till two days after and the overheating returned.
So I dug up through probably hundreds of xda forums on random restarting.
Wish I could remember which one so i can quote.
But he basically said that it was knox after all!
So again proceeded to re-root and uninstall anything with the name knox.
I used nobloat free and link2sd just to be safe.
Since then no overheating no restarting almost a month now
Hope this Helps anyone with the same issue
plazaman91 said:
Finally found a solution!!!
After I changed my sim, it didnt random reset for a while till two days after and the overheating returned.
So I dug up through probably hundreds of xda forums on random restarting.
Wish I could remember which one so i can quote.
But he basically said that it was knox after all!
So again proceeded to re-root and uninstall anything with the name knox.
I used nobloat free and link2sd just to be safe.
Since then no overheating no restarting almost a month now
Hope this Helps anyone with the same issue
Click to expand...
Click to collapse
Had the same issue on a Galaxy Tab Pro, disabling all Knox apps didn't do the trick as those apps kept running anyway. Uninstalling solved it!
FWIW, in my case, the reboots happened after turning screen off, whether manually or automatically. OS version was 4.4.2, latest firmware for the tab at the time. I used my app, 3C Toolbox to uninstall the app in case I needed to install them back. One (soft)-reboot to unload knox completely, no more random hot restart.
Thanks for your thread, my Tab is working as expected now. Just wanted to share my experience.

Note 4 freezes and restarts issue! Ultimate thread

Hello everyone,
I've had my note 4 over two years now and out of nowhere problems started happening after second MM update, model SM-N910F was freezing and restarting and sometimes was not able to boot normally and got mmc read fail.
I'm reading a lot about this problem in other forums and here, so hope someone could help about this issue.
No Success:
I tried anything from removing sd card, removing sim card, changing the battery, resetting the device, cleaning the cache, flashing the room through odin, flashing the rom with pit file and doing a re partition (Didn't tried Nand erase).
Success:
The only way that I was able to fix the freeze issue was by installing app called Wake Lock and enabling PARTIAL_WAKE_LOCK.
But using Wake Lock has its disadvantages. First of all you need to run the app all times which its not practical and second it wipes your battery because it keeps device and processor awake.
Please join this thread anyone who has similar issues with the aim to fix or bring the phone to an usable state again.
I also purchased my GN4 about 2 years ago and just recently got this error. This is really fishy. Wouldn't be surprised if it was Samsung trying to screw over all the root users and get us to upgrade to newer models.
The Sponge said:
I also purchased my GN4 about 2 years ago and just recently got this error. This is really fishy. Wouldn't be surprised if it was Samsung trying to screw over all the root users and get us to upgrade to newer models.
Click to expand...
Click to collapse
Did you tried Wake Lock if it works? Which model of GN4 do you have ?
shpeendi said:
Did you tried Wake Lock if it works? Which model of GN4 do you have ?
Click to expand...
Click to collapse
Yes, I'm on the Canadian SM-N910W8 model of GN4.
I've been using the Wake Lock app for a few days now and it works perfectly, if you can get the phone to boot into homescreen that is.
For instance, when the phone shuts off due to low battery or an inevitable crash, sometimes getting the phone to boot up is a real pain in the ass because it doesn't boot up correctly most of the time.
However, one odd fix I've discovered is to put your phone and battery in the fridge for about 2-3 minutes and let it cool down completely. And then magically your phone will boot up properly to homescreen again. Activate Wake Lock and you're pretty much good until the next time your phone shuts off and can't boot. My phone will NEVER boot up to homescreen if it is even slightly hot in temperature. In order to boot, it needs to be cool.
I am highly confident that this is indeed a hardware issue, instead of a software issue. The mainboard fails to read memory properly which probably indicates that the mainboard needs to be replaced. I however cannot afford to do this so I hope that I can last atleast 2-3 years of my GN4 surviving through Wake Lock. :crying:
The Sponge said:
Yes, I'm on the Canadian SM-N910W8 model of GN4.
I've been using the Wake Lock app for a few days now and it works perfectly, if you can get the phone to boot into homescreen that is.
For instance, when the phone shuts off due to low battery or an inevitable crash, sometimes getting the phone to boot up is a real pain in the ass because it doesn't boot up correctly most of the time.
However, one odd fix I've discovered is to put your phone and battery in the fridge for about 2-3 minutes and let it cool down completely. And then magically your phone will boot up properly to homescreen again. Activate Wake Lock and you're pretty much good until the next time your phone shuts off and can't boot. My phone will NEVER boot up to homescreen if it is even slightly hot in temperature. In order to boot, it needs to be cool.
I am highly confident that this is indeed a hardware issue, instead of a software issue. The mainboard fails to read memory properly which probably indicates that the mainboard needs to be replaced. I however cannot afford to do this so I hope that I can last atleast 2-3 years of my GN4 surviving through Wake Lock. :crying:
Click to expand...
Click to collapse
I really don't think it's an hardware issue but even if so, why this started to happen immediately after the update and why it only happens when the device goes to sleep or when we power on the device.
I also noticed the change on bootloader fonts and interface after the update. I'm suspecting that the problem is there.
Does any one has any thoughts about this?
It's a hardware issue. It's a bad nand issue in fact. You can find Reddit posts a mile long about it.
Anyways it will slowly get worse over time. Had to replace the main-board in my SM-N910W myself.
ciscostud said:
It's a hardware issue. It's a bad nand issue in fact. You can find Reddit posts a mile long about it.
Anyways it will slowly get worse over time. Had to replace the main-board in my SM-N910W myself.
Click to expand...
Click to collapse
Is there any reason at all why it is happening I mean for the nand issue. I don't like the answer that is motherboard fault and we should replace it, which probably means replacing the phone. Is there anyone who can see deeper into the motherboard to find the issue. I also insist that this started to happen immediately after the second MM update.
I still have an IPhone 3G from 2008 and never changed anything on it. Isn't that ironic ?
shpeendi said:
Is there any reason at all why it is happening I mean for the nand issue. I don't like the answer that is motherboard fault and we should replace it, which probably means replacing the phone. Is there anyone who can see deeper into the motherboard to find the issue. I also insist that this started to happen immediately after the second MM update.
I still have an IPhone 3G from 2008 and never changed anything on it. Isn't that ironic ?
Click to expand...
Click to collapse
It was a Bad batch of nand chip that started to go bad after a year or two. Note 4s started to drop like flies before April.
I think your in the 1st stage of Loss and Grief. 1st stage is denial.
If thats so than Samsung should repair our phones under warranty and not tell us we have to pay for the repair coz we installed custom roms.
The Sponge said:
Yes, I'm on the Canadian SM-N910W8 model of GN4.
I've been using the Wake Lock app for a few days now and it works perfectly, if you can get the phone to boot into homescreen that is.
For instance, when the phone shuts off due to low battery or an inevitable crash, sometimes getting the phone to boot up is a real pain in the ass because it doesn't boot up correctly most of the time.
However, one odd fix I've discovered is to put your phone and battery in the fridge for about 2-3 minutes and let it cool down completely. And then magically your phone will boot up properly to homescreen again. Activate Wake Lock and you're pretty much good until the next time your phone shuts off and can't boot. My phone will NEVER boot up to homescreen if it is even slightly hot in temperature. In order to boot, it needs to be cool.
I am highly confident that this is indeed a hardware issue, instead of a software issue. The mainboard fails to read memory properly which probably indicates that the mainboard needs to be replaced. I however cannot afford to do this so I hope that I can last atleast 2-3 years of my GN4 surviving through Wake Lock. :crying:
Click to expand...
Click to collapse
same issue here, exactly as described above...
any way to push Samsung to admit bad batch and fix it for us with no charge?
golden_m said:
same issue here, exactly as described above...
any way to push Samsung to admit bad batch and fix it for us with no charge?
Click to expand...
Click to collapse
I've already swaped a few main-boards. Ive even put a international exynos n910c main-board in a broken canadian snapdragon note 4 and its works perfect.
If anyone needs help just pm me.
ciscostud said:
I've already swaped a few main-boards. Ive even put a international exynos n910c main-board in a broken canadian snapdragon note 4 and its works perfect.
If anyone needs help just pm me.
Click to expand...
Click to collapse
I would be more interested in understanding how come so many Note 4 devices started acting up around same time mark...
This is definitely a hardware problem with the motherboard. Mine started giving the same symptoms 2 weeks after the 6.01 upgrade. Wakelock made it stable but after Samsung replaced the motherboard it is so much faster and no issues at all. I wonder if this is a faulty NAND issue whether the 6.01 upgrade and the way it manages memory could have triggered it. Certainly strange but it need Samsung to fix it.
I am also having same problem.
I was using custom rom and it was working fine without any lag or freeze suddenly one day my Note fall from bed to ground and since then it is not working properly i thought its the ROM so i reverted back to stock MM rom flashed via odin.
Reset everything erased everything but the problem remains same.
At present i am on stock with hardly any apps just FB and whatsapp.
But my device is so slow and keep lagging and sometimes it becomes very hot and restart itself.
I dont know what to do now. i m on 910 G snapdragon.
anasrizvi said:
I am also having same problem.
I was using custom rom and it was working fine without any lag or freeze suddenly one day my Note fall from bed to ground and since then it is not working properly i thought its the ROM so i reverted back to stock MM rom flashed via odin.
Reset everything erased everything but the problem remains same.
At present i am on stock with hardly any apps just FB and whatsapp.
But my device is so slow and keep lagging and sometimes it becomes very hot and restart itself.
I dont know what to do now. i m on 910 G snapdragon.
Click to expand...
Click to collapse
Sorry to hear that, as for now jut install wake lock and enable partial_wake_lock so you can use your device until it fails completely
Mmm. I was thinking to root my phone (4month old still under warranty ) i think i changed my mind after reading this ?. Thank you guy's for the warning
Sent from my SM-N910G using Tapatalk
Same issues, I downloaded the wake lock and so far so good.
I have the same issue also guys and it started a week after updating to Marshmallow.
Phone worked perfectly fine for 2 years prior to this. So I highly doubt its a hardware issue and more likely a software/firmware problem.
Phone seems to have issues whenever the screen is asleep (hence why the wake lock app seems to help with this problem although not a proper solution)
I'm hoping Samsumg can release a patch fix for this as I truly love my Note 4 and would like to keep it for some time yet.
have anybody tried going back to Lollipop?
golden_m said:
have anybody tried going back to Lollipop?
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I was thinking about that! but I saw on other threads people downgrading with no success.

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