New battery is not charging to 100% - Galaxy Note 4 Q&A, Help & Troubleshooting

Good afternoon guys. A few days ago I bought an original Samsung battery to my N910F. But something is wrong with it, it charges up to 87%. Battery calibration app says that it's charged (due to correct voltage number), but not 100%.
I've searched some infomation about it and possible fixes. So far I did: completly discharge it to 0% and then turn on Note to make the battery 100% dead and then charge it without touching to 100% - no success. Calibrate battery through battery calibration app - still no success, 87%...
I need your help...

how are you charging it (like through computer usb ports or charger)? i read that using a higher or lower voltage than OEM may cause issues.
Maybe u can return it back to the seller.

quote from "ozzyboy"
"When battery is 5-10% On keypad dial *#0228# and press "quick start" then restart your phone, and after all this charge your phone, but don't use it at all...for accurate charging your display must stay off.
Good luck!"

tareqjordan said:
quote from "ozzyboy"
"When battery is 5-10% On keypad dial *#0228# and press "quick start" then restart your phone, and after all this charge your phone, but don't use it at all...for accurate charging your display must stay off.
Good luck!"
Click to expand...
Click to collapse
Thank you tareqjordan. I also wiped dalvik cache and cache and everything worked out.

Did you try to charge it turned off.
Few days i charge my note.
No fast charge.
I see the green light and its charged.
Usually i reboot always from full charge.
That time i instead on a reboot i turn it off , then i see charging at 94% just leave it until 100 ?
And if you have 96 97 and remove the battery mine goes to 100 again. And last a few minutes more.

Graivite said:
Thank you tareqjordan. I also wiped dalvik cache and cache and everything worked out.
Click to expand...
Click to collapse
Hello sir, does this method worked perfectly so far? Has the problem came back by any chance?

vincehoo said:
Hello sir, does this method worked perfectly so far? Has the problem came back by any chance?
Click to expand...
Click to collapse
Heello vincehoo. Yes it has came back once after I have flashed new rom. Then I turned off the phone, pull out the battery, let it stay without battery for a minute, then put the battery in and went to recovery, wiped dalvik cache and cache. After all my battery charges up to 100% without any problem.

Graivite said:
Heello vincehoo. Yes it has came back once after I have flashed new rom. Then I turned off the phone, pull off the battery, let it stay without battery for a minute, then put the battery in and went to recovery, wiped dalvik cache and cache. After all my battery charges up to 100% without any problem.
Click to expand...
Click to collapse
Alright, thank you!

Related

Runs only on charger - broken phone or battery?

Yesterday everything was OK. I flashed my phone to newest version of OpenEclair, put phone on charger (like every night) and then went to sleep.
Today, when i plug phone off charger they automatically turn off. When i plug charger on the phone is running ok, but everywhere (eg. in Spare Parts) they shows that battery is 0% charged, battery level is Good (100%), and battery temperature is 67.7*C (153.86*F).
I tried to insert other battery to Phone. I found that, Nokia BL-5C battery have similiar parameters, but everything was identical to situation on original battery.
What may be wrong? What should I do?
Sorry for my bad english.
Use the recovery image in my sig if you don't have it already and wipe battery stats, reboot and let the phone charge fully.
Doesn't work.
Now the situation on
HTC battery & charger: phone turns on (on power on blink one time red) and after 1min they shut down without any information
Nokia BL-5C battery & charger: phone turn on (blink one time red) and still runs without any problems.
I'm not sure, is that battery or phone disfunction? Important is that Nokia BL-5C battery has only 3.7Wh. HTC battery has 4.25Wh.
Damn your phone is 2x hotter then mine xD
its only shown temperature, i dont believe [and dont feel] this temperature
evilkorn said:
Use the recovery image in my sig if you don't have it already and wipe battery stats, reboot and let the phone charge fully.
Click to expand...
Click to collapse
Its the other way around
You Fully charge then wipe the stats:
http://wiki.cyanogenmod.com/index.php/Troubleshooting#Battery_recalibration
My comment was assuming he started with a full charge in the first place.
Reboot the phone and use it normally, but don't charge until it shuts off.
Recharge the phone completely and then use as you normally would.
Click to expand...
Click to collapse
I have bought new battery for g1, and this problem still exists...
Is any program or anything, which "cheats" system about battery?
Phone can run out of charger only in recovery menu - at normal theyre shutdowing because of low battery.
Can i do anything without visiting service? Any ideas?
endpl said:
I have bought new battery for g1, and this problem still exists...
Is any program or anything, which "cheats" system about battery?
Phone can run out of charger only in recovery menu - at normal theyre shutdowing because of low battery.
Can i do anything without visiting service? Any ideas?
Click to expand...
Click to collapse
Sounds like phone. A new battery would've solved this problem. Why do you not wanna visit service? Just unroot and demand a replacement.

phone charging problems

hey xda friends,
i have a small problem with my batterie /charger.
it is charging very slowly i am running cm7 so i plug it in very often yesterday at 6 pm it was almost flat so i plugged it in but keep on chatting and surfing/reading so battery wasn't gaining and it kept reading 5% (same as when i plugged it in) i thought well it's just usb so i use a lot of power and it keeps it's level
but when i got to bed (1am ) it let my wallcharger do the task
today when i got up(6am) i looked at my phone and it only read 80% (before i deplugged it) perhaps somebody knows the problem (battery /phone) i have just original parts (charger and battery) i am running cm7 for a while (yesterday i just switched to 2.3.3) never had this problem before....
i tried
power off
power on
pull battery
wipe battery stats
....
thank you for your help
Could it be you have something draining the battery heavily?
try a full wipe then reflash
ghazi.urfali said:
Could it be you have something draining the battery heavily?
try a full wipe then reflash
Click to expand...
Click to collapse
no new installed apps and unplugged it drains normally
Pull the battery, and with the battery out hold the power button for a good 30 sec, on most hardware these days this is how you usually hard reset the power management unit. Try it and lemme know how it goes.
i dunno if this will work for SGS but i guess you have nothing to lose.
ghazi.urfali said:
Pull the battery, and with the battery out hold the power button for a good 30 sec, on most hardware these days this is how you usually hard reset the power management unit. Try it and lemme know how it goes.
i dunno if this will work for SGS but i guess you have nothing to lose.
Click to expand...
Click to collapse
thank you for your help unfortunatly it didn't work ordered a new batterie will report
push it real good nanana
if the battery drains normally.. .. then perhaps it's the charger itself (???)
I was seeing something like this but not as drastic. Tried a different wall plug and things were better.
poundesville said:
if the battery drains normally.. .. then perhaps it's the charger itself (???)
Click to expand...
Click to collapse
i used usb and another charger.....
quikbeam said:
I was seeing something like this but not as drastic. Tried a different wall plug and things were better.
Click to expand...
Click to collapse
i tried it at two spots but with same results on both outlets my desire hd charges nornally
i think it could be the battery
i get a new one on monday i will report
I have a similar problem. My phone also never charge to 100 percent. It reaches to max 85-90 percent and if i continue to charge it starts discharging. If i let it to charge till morning, when i disconnect the charger i read 65-70 percent. I have another battery but not original, it behaves more weird. Dont know if the battery is problem.
Sent from my GT-I9000 using Tapatalk
seresseran said:
I have a similar problem. My phone also never charge to 100 percent. It reaches to max 85-90 percent and if i continue to charge it starts discharging. If i let it to charge till morning, when i disconnect the charger i read 65-70 percent. I have another battery but not original, it behaves more weird. Dont know if the battery is problem.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
not with me the new battery changed nothing
gbohm said:
not with me the new battery changed nothing
Click to expand...
Click to collapse
I have tested with the wallcharger. It charges to 100 %. And the phone battery drainage is normal. Like 2 days.
Remaining possibilities.
1) Firmware problem. Reflashed the phone with the new firmware. I will see if it changes anything. Not likely though.
2) Hardware problem. The phone's charging usb part damaged and there is some kind of disconnection.
3)May be bootloader got damaged??? Even if the phone closed, it doesn't charge to full capacity.
Edit: The problem seems to be the second one. While flashing with odin it failed many many times. I was just scared that the phone was brick.
Then i realised that the connection with odin is not stable. I press with my finger the the usb charging cable to left and right and I have seen that
the connection comes and goes. After that i have succeeded to flash the phone while pressing to the mini-usb part with my finger. it seems that
that while charging also the connection is not stable so it never fully charges.

HTC Severe Battery Problem

Hi, all..
I'm having Severe Battery problem with my HTC HD MINI..
It cant stand even 1 minute when I unplug it from the Charger..
Did anyone suggest me what the problem is..
dude buy a new battery :good:
if your running android then go into recovery and run "clear battery stats". or use a app from the market a good one is this one http://j.gs/1hOC
dtronics said:
if your running android then go into recovery and run "clear battery stats". or use a app from the market a good one is this one http://j.gs/1hOC
Click to expand...
Click to collapse
If it is really just standing for 1 minute, then it's your battery's problem! But if you've just enlarged the problem, you can calibrate your battery by charging it to 100%, then unplugging, let it drain the charge to 0% and turn off automatically. Try to turn it on without plugging till when it can't get turn on anymore. Then without turning it on, just plug it and charge it again to 100% (The LED goes to green). Then you can turn it on again. This may help!
roozbeh.rzv said:
If it is really just standing for 1 minute, then it's your battery's problem! But if you've just enlarged the problem, you can calibrate your battery by charging it to 100%, then unplugging, let it drain the charge to 0% and turn off automatically. Try to turn it on without plugging till when it can't get turn on anymore. Then without turning it on, just plug it and charge it again to 100% (The LED goes to green). Then you can turn it on again. This may help!
Click to expand...
Click to collapse
I already changed my battery 4 times
kabinaps said:
I already changed my battery 4 times
Click to expand...
Click to collapse
if true, then it must be your phone's problem
get a new phone then:silly:
borrow/buy a battery and try it, if the problem still apprears, then it must be the phone in problem...(((
the phone works in recovery mode without charging.. but it doesn't after booting

[Q] i9500 S4 CHARGİNG ONLY RECOVERY MODE -SOLVED-

Hi fellas...
when I shutdown my phone, Battery icon just a few seconds come in and göne.
when I turn on my phone, I can see charging but keeps the battery runs out.
----only charging while in recovery mode---
Are you using the original charger?
muratozdemir said:
Hi fellas...
when I shutdown my phone, Battery icon just a few seconds come in and göne.
when I turn on my phone, I can see charging but keeps the battery runs out.
----only charging while in recovery mode---
Click to expand...
Click to collapse
Hi mate ,
What rom are you using , what kernel and what bootloader do you have?
There are some incompatibilities between the old bootloader and the new kernels like with the old bootloader if you try to charge your phone while is off the phone will switch back on by itself but it will charge
What happens if you try to charge when the phone is booted?
Lennyz1988 said:
Are you using the original charger?
Click to expand...
Click to collapse
Yes.I think not about with charger
I flashed cm11 rom and maked wipe battery stats
I used my phone untill %0 battery.
charged completely (with the phone off)
turn on my phone and I deleted batterystats.bin
and again I shutdown my phone
disconnect from the charger
and turnon again
second time I drain my battery completed untill the phone shuts down
and this happened
muratozdemir said:
Yes.I think not about with charger
I flashed cm11 rom and maked wipe battery stats
I used my phone untill %0 battery.
charged completely (with the phone off)
turn on my phone and I deleted batterystats.bin
and again I shutdown my phone
disconnect from the charger
and turnon again
second time I drain my battery completed untill the phone shuts down
and this happened
Click to expand...
Click to collapse
Draining your phone to 0%, wiping battery stats and deleting batterystats.bin are completely useless things to do. It does nothing. In fact draining your battery untill 0% might actually damage your battery.
Your battery will calibrate itself, nothing you need to do.
Try what it does with the original charger.
I solved the problem
I flashed again same rom without last updated expect
problem=last updated package

Battery issues

My phone's battery level is stuck at 35% and doesn't change on charging it over and over again. Left the phone charging last night and it was still charging at 35% in the morning. However if there's a drop below 35% level it shows on the screen but again charging the phone drains complete battery within a minute or two. The phone gets switched off and starts charging from 0. On switching it on sometimes it again starts draining the battery fast or stuck at some another battery level. Please help what should i do.
I tried reflashing rr rom freshly but it didn't solve the issue. Twrp recovery shows the same battery %.
Screen recorded as below.
https://youtu.be/ubYYBRl2HVU
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Smeagal192 said:
Charger or phone faulty, either requires exchange under warranty, take it you are using cable and charger supplied with phone.
Do a factory reset just in case something has screwed up the OS, trying to charge with the phone switched off usually will confirm whether hardware or software problem, ie will not charge when off says its hardware.
Click to expand...
Click to collapse
I left the phone on charge last night in switch off mode but the battery level shows only 10% in the morning. Internally however it's charged 100% but the level is not showing correctly. Also since I've unlocked the bootloader, the device isn't under warranty.
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
22sumit said:
what a weird battery behaviour!!
Whenever I start charging my phone using stock charger, it drains the battery within minutes instead of charging. Once the battery is completely drained out the battery starts charging from 0% and after a full night of being plugged into the charger it shows partially charged at different level when it's switched on even though it's full.
Is there no way to troubleshoot this or the right way to calibrate the battery?
Click to expand...
Click to collapse
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
22sumit said:
already tried this in vain. The battery % doesn't change while discharging and decreases very fast while charging.
Click to expand...
Click to collapse
Contact Moto Service Center hope they will sort out.... Best of luck
Although I think it's a coin toss if it will help, try another charger and a factory reset... Moto service will want you to do a factory reset before sending it in anyway.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Thank you, I'll try this one.
PSP07 said:
Follow this guide also valid all Moto devices out there.
https://motorola-global-en-uk.custh...a/moto-g4-g4-plus/topic/battery/battery-reset
Click to expand...
Click to collapse
Tried, it didn't worked.
22sumit said:
My phone's battery level is stuck at 35% and doesn't change on charging it over and over again.
Click to expand...
Click to collapse
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
MezzaLuna said:
Tried, it didn't worked.
Almost the same with different battery percentage.
My G5 plus is under amazon warranty so I'm fine but I would like to know if there is a way to solve by myself and would like to know what the hell happend.
Have you solved this battery issue?
Thank you.
Click to expand...
Click to collapse
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
22sumit said:
Not yet, only solution is getting the battery replaced. Now I've learnt to live with it, since the mobile needs to be restarted after every charge and the % gets stuck at some random value despite being fully charged.
Click to expand...
Click to collapse
I'll ask for replacement after Christmas holidays. Thank you very much.
I do also have the same problem. It just started a few days ago and sometimes I'd restart the phone and it will fix it and show the actual percentage been charged. But now that isn't fixing it anymore. However, as mentioned before the battery is actually being charged. So let's say it's stuck in 11% and I charge it for a few hours. Then I can use the phone for hours without going below 11%.. but how annoying when it gets there and all of a sudden you are running out of battery ?
Charging with original charger/cable. Do you guys think it might have to do with the turbopower feature?
Has anyone found a solution to this? I'm still under warranty for two more months. But it's always a pain to deal with warranty, you know no phone for a week or more... It would be nice if it can be fixed without going through warranty.

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