Strange battery issue please help. - Galaxy Note 4 Q&A, Help & Troubleshooting

My Note 4 is a Verizon version.
When the battery reaches 12% or thereabout the phone shuts off with a low battery warning.
When I hook up a charger it says the battery is at 37%
So what is the problem?
Bad battery?

I've got the same issue with a factory refurbished Note 4, would be interested to hear why this happens.

Well, this happened to me, too. I finally got a new battery and it didn't happen to me anymore.

Constantly charging, and not allowing the battery to fully discharge did this to me.
Going through two full charge / discharge cycles fixed this. So I'm thinking it was just a calibration issue.

I had the same problem. And I intentionally depleted the battery to less than 5% probably 95% of the time so I don't believe not allowing the battery to deplete enough could've been the issue, for me at least. I'm rooted so I tried different ROMs, calibration procedures and apps, charging and depleting the battery differently ie. draining to different levels, etc. Nothing worked and over time it just got worse and started shutting down at higher percentages. After reading many reports of this problem with the Note 4, I decided it must be a problem with the stock battery. I bought a 2 pack of Anker batteries, same capacity as stock battery, and I haven't had the problem once. It was back in October that I replaced the battery.
Sent from my SM-N920P using Tapatalk

Many phone batteries are only rated for 600 charges. 1000 on a good one. Assume all have a limited life regardless of your charging/discharging method.
Sent from my SM-N910T using XDA Free mobile app

Related

A different kind of HOT SGII

I have read some phones getting very hot during some game and programs. My case is somewhat different. Charged my phone fully when i was going to bed. I heard battery full notification and unplugged it. After 6 hours or so sleep I saw the battery almost depleted and phone very very hot. I use green power and my batteries were behaving quite well. Battery information was showing that friendcaster was using %48 whereas it should generally be AOS. I think something is wrong with batterystats too, because I popped out the battery and reinserted, put it on charge but it still shows 6 hours and more battery use. I remember that every time I restart charging the on time would fall to zero. During the last week I've been using 1900 mah Anker batteries charged on their charger. This one is the original battery. I charged it on the charger, but put some more juice when it fell to %90, but on the phone this time. This is when I heard battery full notification. Now it is on charge, but the on time is stuck to 6h 32m 42s. How do I reset it? And what can be the reason of this strange behavior?
If you have used an iffy 3rd party battery you may have roasted the chip on the SGS2's mobo that monitors the battery.
The way to clean the SGS2's battery history is to:
Charge to 100%
Discharge till the phone turns itself off
Charge to 100% in one sitting.
If its still not playing ball, then your best bet is to put it back to stock (if you have rooted/installed newer stock or custom roms via odin) use a USB jig to reset the flash counter, and take it in (just take it in with the original battery, don't say anything about the 3rd party one.)
Thanx for the reply, but I replaced samsung battery with anker %100 charged and battery time fell to zero. Working as it should be and the phone is cooled.
Sent from my GT-I9100 using xda premium

Charging Nexus 7 before using it for 1st time?

Should I charge it for like 10 hours, then play with it? or you think its ok to just start playing out of the box.
I've heard stories..where you should, and where it's not necessary.
Thanks
lin013190 said:
Should I charge it for like 10 hours, then play with it? or you think its ok to just start playing out of the box.
I've heard stories..where you should, and where it's not necessary.
Thanks
Click to expand...
Click to collapse
Mine came nearly full. I just plugged it into charger out of the box and played with it while it was charging
Sent from my Nexus 7 using Tapatalk 2
With any new phone I always play with it till it dies and then plug it in and charge for 8 hours and then power it on and good to go
Sent from my EVO using xda app-developers app
Hmm, I see.:cyclops:
With every electronic gadget using Lithium-ion batteries nowadays, it doesn't really matter how/when you charge it.
Some would argue to make sure to allow a full discharge from a full charge from a battery calibration point of view, so the battery meter is more accurate. It wouldn't affect the health of the battery itself either way.
Things like memory effect doesn't apply to lithium-ion. How often you charge it and how much you charge it (full or partial charge etc.) doesn't affect it much either. The only 2 things that can potential kill a lithium-ion is high temperature and letting it discharge far too low to the point that it cannot be charged up again. Note that all electronic devices will power off way before it even reaches this threshold.
What makaijin says is correct
I had mine a bit of a charge yesterday but it was no where near full.
Used it till it was flat this morning. It's currently on charge and I'm going to leave it till it's full only because I need to stop messing with it and do other things
Sent from my HTC One X using Tapatalk 2
I charged mine for 4 hours before use.
Although it is probably not necessary nowadays, I like to fully discharge the device, then charge it overnight (so it gets back up to 100% and tops off), then cycle it that way 2/3 times, so properly "condition" the battery, as I don't 100% trust the conditioning done before shipping.
Just as a side note, most of the battery conditioning lore is coming from way back in the bad ol' nicad days (probably 1990's), when you HAD to 100% discharge/recharge the battery, and make sure it didn't overcharge or undercharge, else it would not be "conditioned" properly, and it had a permanently reduced max charge. Nowadays, expecially with Lion, it is not necessary, and may even be harmful to fully discharge/recharge cycle EVERY time you use it. The first few times it's probably best to do it to fully condition the battery, but beyond that, it really does nothing.
hanthesolo said:
Although it is probably not necessary nowadays, I like to fully discharge the device, then charge it overnight (so it gets back up to 100% and tops off), then cycle it that way 2/3 times, so properly "condition" the battery, as I don't 100% trust the conditioning done before shipping.
Just as a side note, most of the battery conditioning lore is coming from way back in the bad ol' nicad days (probably 1990's), when you HAD to 100% discharge/recharge the battery, and make sure it didn't overcharge or undercharge, else it would not be "conditioned" properly, and it had a permanently reduced max charge. Nowadays, expecially with Lion, it is not necessary, and may even be harmful to fully discharge/recharge cycle EVERY time you use it. The first few times it's probably best to do it to fully condition the battery, but beyond that, it really does nothing.
Click to expand...
Click to collapse
"Conditioning" does not occur with li-on batteries, period. Charging/discharging does absolutely nothing for the life of your battery.
Ifixit shows that the battery inside the Nexus 7 is Lithium Polymer. Does that make a difference in terms of conditioning compared to Li-Ion batteries?
MaxCarnage said:
"Conditioning" does not occur with li-on batteries, period. Charging/discharging does absolutely nothing for the life of your battery.
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Click to collapse
Oh, thanks. I thought that was my being paranoid .
Lithium Polymer batteries are actually worse than Lithium-Ion. Don't take my word for it, but at least with older RC Lipo batteries, fully discharging damages them even more the lithium-ion. I am sure the tablet cuts off way before the danger point, but still something to keep in mind.
Here's the deal- and this has been verified on multiple devices with larger batteries- Your tablet will need to self-calibrate the battery meter/charging to the battery. You can expect things like sketchy battery life and running down very low or completely overnight for the first couple days. Once everything "syncs up", you can take advantage of the full potential of the battery. This happened with my Razr Maxx and it happened on my Nexus 7's first overnight. And, talking to people who have had their Nexus 7's a few days, it's common and expected.
As said, it is NOT the battery conditioning, it is the device calibrating. The battery is pretty big and there's a period of time while the device learns.
I decided to drain the battery all the way and then charge it all the way up. It's charging right now actually, any idea how long it should take to get up to 100%?
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phoneman09 said:
I decided to drain the battery all the way and then charge it all the way up. It's charging right now actually, any idea how long it should take to get up to 100%?
Sent from my SAMSUNG-SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Not sure but you can always tap the power button to pull up the battery charge animation. It should let you know when it is fully charged.
Sent from my Nexus 7 using Tapatalk 2
Over discharging a Lithium Ion battery can ruin it in a single cycle. Of course any consumer device should shut off before that happens but deep discharges to the shut off point still permanently reduce battery capacity significantly more than shallower discharge cycles.
In simple terms, you'll get significantly more hours of battery use during its lifetime if you only discharge to 50% than 10% or less.
Lithium Ion batteries never need to be "fully discharged" to the device shut off point and as stated above, it isn't "good" for them.
That said, a discharge from fully charged to at or near shutoff let's the device software measure the battery capacity more accurately so you'll get a more accurate battery reading.
Lithium Ion batteries should not be charged at elevated temperatures. If you just watched a two hour movie, let it cool down before charging. A tablet is a nasty place for a battery with the CPU heating it up. Most manufacturers advise not charging at > 85 deg F and 70 deg F is better. A really good charger will measure battery temperature and reduce the max charging rate at elevated temperatures.
Lithium Ion batteries should be stored at 50-70% capacity and not fully charged. That's ~3.7 V per cell. Those of us who use the device a lot on external power would see a lot longer battery life if there was a mode which allowed keeping the battery below 100% while on external power. It seems every manufacturer thinks consumers are too dumb to understand the value of providing it and switching to full charge mode before we run off on battery power.
TP_NC_USER said:
Over discharging a Lithium Ion battery can ruin it in a single cycle. Of course any consumer device should shut off before that happens but deep discharges to the shut off point still permanently reduce battery capacity significantly more than shallower discharge cycles.
In simple terms, you'll get significantly more hours of battery use during its lifetime if you only discharge to 50% than 10% or less.
Lithium Ion batteries never need to be "fully discharged" to the device shut off point and as stated above, it isn't "good" for them.
That said, a discharge from fully charged to at or near shutoff let's the device software measure the battery capacity more accurately so you'll get a more accurate battery reading.
Lithium Ion batteries should not be charged at elevated temperatures. If you just watched a two hour movie, let it cool down before charging. A tablet is a nasty place for a battery with the CPU heating it up. Most manufacturers advise not charging at > 85 deg F and 70 deg F is better. A really good charger will measure battery temperature and reduce the max charging rate at elevated temperatures.
Lithium Ion batteries should be stored at 50-70% capacity and not fully charged. That's ~3.7 V per cell. Those of us who use the device a lot on external power would see a lot longer battery life if there was a mode which allowed keeping the battery below 100% while on external power. It seems every manufacturer thinks consumers are too dumb to understand the value of providing it and switching to full charge mode before we run off on battery power.
Click to expand...
Click to collapse
I would rather always have my battery near max charge when I take it off the charger than have a battery last 7 years instead of 3 or 4 in a device I will realistically only use extensively for 2. Even more so with a phone where they battery can replaced for $20. I'll take a full charge every time over the battery lasting for years longer than I need it to.
I have a first gen iPod Touch I bought when they were released (2007 I think?). I have left it on a charger for MONTHS. Still holds a decent charge.
Is there benefit to using a battery calibration app like this if you're rooted?
https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en
You don't have to but I like to. Mine was like 40% charged when I unboxed
Sent from my Nexus 7 using xda app-developers app
sRDennyCrane said:
Here's the deal- and this has been verified on multiple devices with larger batteries- Your tablet will need to self-calibrate the battery meter/charging to the battery. You can expect things like sketchy battery life and running down very low or completely overnight for the first couple days. Once everything "syncs up", you can take advantage of the full potential of the battery. This happened with my Razr Maxx and it happened on my Nexus 7's first overnight. And, talking to people who have had their Nexus 7's a few days, it's common and expected.
As said, it is NOT the battery conditioning, it is the device calibrating. The battery is pretty big and there's a period of time while the device learns.
Click to expand...
Click to collapse
Calibration occurs every time the battery is charged to 100%. It isn't a "first few days" type of thing, it is every single time the battery meter reaches 100%.
I had no choice but to completely charge my N7 (purchased from Office Depot 7/14). When I went to turn it on the first time, I was greeted with small text in the upper left side of the screen that said "show low battery logo" on a completely black screen. No logo...no nothing. Completely blank. Plugged it in, the battery charging logo popped up, fully charged it and it's been working great since.
However, I found it a bit odd as I thought most of these types of devices ship with about a 40% battery charge.
Thoughts?

[Q]How to charge the battery in the right way?

I bought my N4 about 4 month ago,recently I found that the battery life of it from bad to worse...I has connected the extended battery nearly half a day,and charge all night when I sleeping.Does those behavior make the battery bad?How can I repair it or replace a new battery?
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brantzlee said:
I bought my N4 about 4 month ago,recently I found that the battery life of it from bad to worse...I has connected the extended battery nearly half a day,and charge all night when I sleeping.Does those behavior make the battery bad?How can I repair it or replace a new battery?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Avoid using extended battery life.. Charge your phone til 100% and used it till gets to/around 10% and then charge it again so that the charging cycle is fixed. If you are rooted make a full wipe and install any ROM you like with some good kernels out there that matches the ROM. :good:
It might also be a rough app that you recently installed. Use BetterbatteryStats or Wakelock detector this will show you what is causing the unwanted deadlocks and causing battery drain. :good:
Hope this helps you.
Press thanks I helped you.
Hi I'm new to nexus 4 and have a battery question. I didn't want to start a new thread. I bought a slightly used nexus 4 and charge it to 100% after only a minute of use it immediately starts to drop. Is this normal? I ask because I had an HTC sensation that I charged to 100% and could at least get 10 minutes of use before battery started to drop. Is there something wrong with the battery or is this just the way the nexus 4 operates?
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funkymonkey_01 said:
Hi I'm new to nexus 4 and have a battery question. I didn't want to start a new thread. I bought a slightly used nexus 4 and charge it to 100% after only a minute of use it immediately starts to drop. Is this normal? I ask because I had an HTC sensation that I charged to 100% and could at least get 10 minutes of use before battery started to drop. Is there something wrong with the battery or is this just the way the nexus 4 operates?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nexus 4 works this way.. Its all right if battery drops in a minute.. There are plenty of process and their corresponding syncs that actually causes the battery to drain.. Try some different kernel all are good you will get more battery backup.:good:
BUT Stock Rom + Stock kernel are THE BEST.
Maintaining battery health requires a bit of a balance. You don't want to frequently do deep discharges, but you also don't want to charge your phone every time it drops by 10%. If you're sitting around with a charger, plug your phone in when it hits 50%, then let it charge fully before unplugging it.
Overall though, batteries just degrade. You're not going to have a huge impact on the health of your battery unless you're charging it every time it hits 95%.
How about using a slower charger over night? I believe the OEM is what, 1.2amps? I have a couple 1amp chargers from previous phones I had. Will that charge slower/safer?
Sent from my NeXus 4®
Modern lithium ion batteries are fairly robust and more chemically sound than early rechargeable batteries. However they do have a finite number of charge cycles.
But you have to understand what a charge cycle is, a full drain to 0 and charge to 100.
So for example Draining to 50 then up, then 50 again then up= 1 charge cycle.
So... Draining it to 95 and bumping it to 100 would take 20 times to reach 1 charge cycle.
Trickle charging vs the oem power used isn't going to make much difference either.
Being ocd about the battery is just going to make you pay more attention to it and thus making you more aware of drain...just use the darn phone and enjoy it!
studacris said:
Modern lithium ion batteries are fairly robust and more chemically sound than early rechargeable batteries. However they do have a finite number of charge cycles.
But you have to understand what a charge cycle is, a full drain to 0 and charge to 100.
So for example Draining to 50 then up, then 50 again then up= 1 charge cycle.
So... Draining it to 95 and bumping it to 100 would take 20 times to reach 1 charge cycle.
Trickle charging vs the oem power used isn't going to make much difference either.
Being ocd about the battery is just going to make you pay more attention to it and thus making you more aware of drain...just use the darn phone and enjoy it!
Click to expand...
Click to collapse
Word.
Sent from my NeXus 4®
there is no right way. plug it in when you need a charge, or when there is just a plug around and you want to top off. you do not need to discharge battery to a certain point then charge. just charge it whenever. all these other theories are just that, theories. at work all day, i bump charge it whenever i reach around 80-85%. my battery has not gotten worse. and when im not around chargers, my battery is built to last. i average around 5.5-7.5 hours screen on time, depending what im doing, and im a heavy user.
---------- Post added at 01:30 PM ---------- Previous post was at 01:30 PM ----------
studacris said:
Modern lithium ion batteries are fairly robust and more chemically sound than early rechargeable batteries. However they do have a finite number of charge cycles.
But you have to understand what a charge cycle is, a full drain to 0 and charge to 100.
So for example Draining to 50 then up, then 50 again then up= 1 charge cycle.
So... Draining it to 95 and bumping it to 100 would take 20 times to reach 1 charge cycle.
Trickle charging vs the oem power used isn't going to make much difference either.
Being ocd about the battery is just going to make you pay more attention to it and thus making you more aware of drain...just use the darn phone and enjoy it!
Click to expand...
Click to collapse
truth.
The battery will only be able to take 1.2 amps or what ever, for the first 10% or so of battery life. By 25% charge, its only sucking around 750ma, and by 50% you are lucky to suck a half amp. Lion batteries do not charge via constant current, they charge via constant voltage (with the voltage dropped for 25% battery charge or less due to over current). So as the battery charges (aka increases in voltage) it draws less and less current.
You want a tip from a guy that has to run the lion battery analyzer for flight modules, keep your battery between 15% and 85%, and long term story them around 30%-40%. A pack that is left on a good charger ($75 or more) charger and never gets below 98% will loose its capacity at double the rate of a pack that floats above 15% and only gets charged to full when needed.
Ive had packs in the field coming back for recal from 2003 still holding above 90% rated capacity because they dont leave them on the charger and dont let them go dead in a locker some where. On the other side ive had 2 year old packs come back that are at 80% capacity ( i fail them at 85%) or less because they sat dead for a year.

Getting my new Nexus 6P from Google Store today and have a few questions

So excited about getting my new phone today but have a question prior to opening just to be prepared. What is the best process to ensure the battery health when first opening device? Do I charge the device fully prior to turning it on for the first time or do I let the battery drain fully before I put it on the charger? I know this is an age old discussion but not sure with these new phones how to best handle it.
Thanks in advance.
I honestly used it took it died, then I charged it all the way to 100 (never leave overnight) then I let it die all the way, then charge again.. So far good battery life
That was after my first full charge[emoji4]
Sent from my Nexus 6P using Tapatalk
RidinNerdy said:
I honestly used it took it died, then I charged it all the way to 100 (never leave overnight) then I let it die all the way, then charge again.. So far good battery life
That was after my first full charge[emoji4]
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Thanks. Ill do that. I love the battery stats you getting and that's what I want!!
RidinNerdy said:
I honestly used it took it died, then I charged it all the way to 100 (never leave overnight) then I let it die all the way, then charge again.. So far good battery life
That was after my first full charge[emoji4]
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
That is the worst thing you can do. These aren't NiCads. LiIon batteries do not like to be fully discharged.
You'll likely find that the battery will be charged to roughly 40%. This is considered the ideal amount of charge for long-term storage. People often still worry about memory effects of batteries, harping back to the days of older battery types such as Ni-Cad and some Ni-Mh batteries but the same isn't true for Li-ion or Li-Pol batteries.
The one thing to absolutely try to avoid is letting the battery run down to flat. Li-ion batteries will degrade quicker over time if discharged fully, which is also why devices have a built-in "buffer" amount when you run the battery down to avoid damaging them.
Honestly, the main issue for your battery is heat, and large drops or knocks. Try and keep it cool and never let it die on you!
You don't need to do anything special, just use it. One thing you should definitely not do is completely discharge the battery though. You should also refrain from keeping the device connected to a charger once it's reached full charge, keeping the battery at peak voltage decreases the long-term battery life. Here's a couple of really helpful articles:
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
http://batteryuniversity.com/learn/article/do_and_dont_battery_table
Just a point of info: Phone batteries don't LET you completely discharge. Once your phone shuts down (afer running "out" of battery, the battery still has some level of charge left.
l_stevens said:
Just a point of info: Phone batteries don't LET you completely discharge. Once your phone shuts down (afer running "out" of battery, the battery still has some level of charge left.
Click to expand...
Click to collapse
That is right, but if you continue to power the device on in order to drain it more you'll cause problems. It's virtually impossible to completely drain one of these batteries, it actually powers down at something like 50% of its true capacity, because if it gets much lower than this it can cause irreparable damage. If you do somehow manage to drain one of these batteries past that magical point (by the methods I described above), it will simply not power on again because there's a minimum amount of voltage required.
Interesting. I normally charge my devices while I sleep so when I wake up they are fully charged. Once I'm up I'm ready to go and have a full charge not wake up to charge the device and wait for it to reach capacity idk. I haven't had any issues in any phone I've had while charging it while I sleep at night
Sent from my Nexus 6P using Tapatalk
Cleva1 said:
Interesting. I normally charge my devices while I sleep so when I wake up they are fully charged. Once I'm up I'm ready to go and have a full charge not wake up to charge the device and wait for it to reach capacity idk. I haven't had any issues in any phone I've had while charging it while I sleep at night
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
It just basically reduces the capacity of the battery over time. I charge in the evening before bed, it only drops a couple of percent overnight thanks to doze.
Heisenberg said:
It just basically reduces the capacity of the battery over time. I charge in the evening before bed, it only drops a couple of percent overnight thanks to doze.
Click to expand...
Click to collapse
With my Nexus like now I'm in bed with 77% battery, I'm usually on my device until I fall asleep, my BlackBerry has great standby time. With doze, I don't lose much battery if any and since the phone recharges so fast. I'm rarely "dead" enough to warrant me charging it while I sleep like say my note four etc. But this is food for thought in regards to charging
Sent from my Nexus 6P using Tapatalk

Is this the end of my battery?

I've got an issue with my battery where phone shuts down every time at 30% and won't charge above 80% unless I disconnect and reconnect charger then charges rapidly to 100%
I've heard LiPo batteries are easily damaged and have a short life span. In my case it has came to 0% numerous times. I tried calibrating it and still nothing
Here is some info on the battery.
Are those mA measurement's okay or bad?
These measurements are totally normal
It's probably your rom mate
kenzyyy said:
I've got an issue with my battery where phone shuts down every time at 30% and won't charge above 80% unless I disconnect and reconnect charger then charges rapidly to 100%
I've heard LiPo batteries are easily damaged and have a short life span. In my case it has came to 0% numerous times. I tried calibrating it and still nothing
Here is some info on the battery.
Click to expand...
Click to collapse
Sounds like you need to return it under warranty.
Well I tried many different ROMs and stock firmwares still no luck. I've called service center and they will fix it. I think Li-Ion batteries are far better then Li-Poly
Had that issues on my previous device, Galaxy S4. Shutdowns at ~20% battery, terrible sot. My battery went bad so i replaced it with new battery and that solved it.
Consider replacing battery if flashing stock firmware does not help.
Batteries can last long if you take care of it. I guess you tortured it by draining it all the way to 0% or using the phone while its connected on charger, you should NEVER do that! 20% in my opinion is minimum before you should charge it to prolong battery life. Also if you really want very long battery life, do not charge it above 90%.
marko.dnb said:
Had that issues on my previous device, Galaxy S4. Shutdowns at ~20% battery, terrible sot. My battery went bad so i replaced it with new battery and that solved it.
Consider replacing battery if flashing stock firmware does not help.
Batteries can last long if you take care of it. I guess you tortured it by draining it all the way to 0% or using the phone while its connected on charger, you should NEVER do that! 20% in my opinion is minimum before you should charge it to prolong battery life. Also if you really want very long battery life, do not charge it above 90%.
Click to expand...
Click to collapse
Thank you, I will be sending phone to service center. I really was using it while it was charging and it went to 0% million times.
This is what you guys get with a bad battery
kenzyyy said:
I've got an issue with my battery where phone shuts down every time at 30% and won't charge above 80% unless I disconnect and reconnect charger then charges rapidly to 100%
I've heard LiPo batteries are easily damaged and have a short life span. In my case it has came to 0% numerous times. I tried calibrating it and still nothing
Here is some info on the battery.
Click to expand...
Click to collapse
How long have you had the phone? I doubt li-poly batteries is alot worse than li-ion since both are very similar.

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