Questions about tamper flags and RMA - OnePlus 2 Q&A, Help & Troubleshooting

My fps quit and I have a RMA coming up. I have rooted, unlocked tried Roms and and back to stock, took the update than fps quit. Do I need to reset the tamper flags or am I good to go?

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[Q] I've searched but can't find an answer to these noob questions.

I'm sure this has been asked before, and I read the terms when I signed up for forum.xda-developer.com, watched the videos, etc so I've been hesitant to ask this question. The thing is, after two days of searching, I can't find an answer to these questions that I'm sure a lot of new users have. I'm testing my luck and asking it here.
When I get my Nexus 7 (it's due to be delivered in a couple of days) I want to unlock/root it right away. I know that unlocking the boot loader will wipe the user data, and that it's a "pure" Android device. I don't plan to install any custom ROMs or do anything that wouldn't be possible on that stock device right away, but I want the option to be able to customize in the future. Since unlocking wipes the device, I'd rather just do it right away rather than have to deal with reinstalling a bunch of apps a month or two down the road when I'm ready to try out some custom ROMs, etc.
These are my questions:
1) Is there anything pre-installed on a Nexus 7 that isn't easily recovered after it wipes when unlocking? Followup: Will the pre-installed apps (eg. gmail) still be there after I unlock, or will I need to download them? Should I make a list of the apps that are pre-installed on the device before I unlock the bootloader to make re-installing them easy, or will they still be there?
2) Does unlocking the boot loader really void the warranty? I mean, if my device starts to show some physical problem in a couple of months (eg. screen lift, not charging) can I just re-lock it and send it in? What if it just won't turn on one day, therefore not giving me the ability to re-lock it? If I send it in, unlocked and rooted but bricked (through no fault of my own - I'm talking about a physical problem, if it was my fault I would not even bother trying to get it replaced) will they say "You voided your warranty when you unlocked it"?
Again, sorry for posting questions I'm sure have been asked before, but I just want a precise answer.
Thanks!
EDIT: BTW, I bought it straight from Google Play, I should have mentioned that before
rm79 said:
I'm sure this has been asked before, and I read the terms when I signed up for forum.xda-developer.com, watched the videos, etc so I've been hesitant to ask this question. The thing is, after two days of searching, I can't find an answer to this question that I'm sure a lot of new users have. I'm testing my luck and asking it here.
When I get my Nexus 7 (it's due to be delivered in a couple of days) I want to unlock/root it right away. I know that unlocking the boot loader will wipe the user data, and that it's a "pure" Android device. I don't plan to install any custom ROMs or do anything that wouldn't be possible on that stock device right away, but I want the option to be able to customize in the future. Since unlocking wipes the device, I'd rather just do it right away rather than have to deal with reinstalling a bunch of apps a month or two down the road when I'm ready to try out some customer ROMs, etc.
These are my questions:
1) Is there anything pre-installed on a Nexus 7 that isn't easily recovered after it wipes when unlocking? Followup: Will the pre-installed apps (eg. gmail) still be there after I unlock, or will I need to download them? Should I make a list of the apps that are pre-installed on the device before I unlock the bootloader to make re-installing them easy, or will they still be there?
2) Does unlocking the boot loader really void the warranty? I mean, if my device starts to show some physical problem in a couple of months (eg. screen lift, not charging) can I just re-lock it and send it in? What if it just won't turn on one day, therefore not giving me the ability to re-lock it? If I send it in, unlocked and rooted but bricked (through no fault of my own - I'm talking about a physical problem, if it was my fault I would not even bother trying to get it replaced) will they say "You voided your warranty when you unlocked it"?
Again, sorry for posting questions I'm sure have been asked before, but I just want a precise answer.
Thanks!
Click to expand...
Click to collapse
1. itll just wipe away any user data or anything you put into the storage. basically youll just be factory resetting the device.
2. it really depends where youre buying it and whose warranty you are using. i exchanged my original seven a bit more than a month ago, it stopped charging completely. i exchanged it with root, with an unlocked bootloader, with a custom boot animation, with a custom recovery, and with a custom rom and kernel too. there was never an issue if it was unlocked/rooted. it was an obvious hardware issue. i got mine through the google play store. literally after 3 minutes talking to the customer service rep, he had an exchange started for me. google is really good about keeping the warranty if the device unlocked/rooted, if its a hardware issue. i didnt even have to relock/unroot when i sent mine in(after receiving the replacement. that said, other vendors will have issues with warranty exchanges if the device is unlocked. but its as easy to lock the bootloader as it is to unlock it. its as easy to unlock it by typing "fastboot oem unlock" via fastboot, and as easy to lock it typing "fastboot oem lock" to lock it back up.
1. So basically it will still have the pre-installed stuff on it?
2. Awesome, I ordered mine from the play store so that's good to hear.
Thanks for the info, you rock!
simms22 said:
1. itll just wipe away any user data or anything you put into the storage. basically youll just be factory resetting the device.
2. it really depends where youre buying it and whose warranty you are using. i exchanged my original seven a bit more than a month ago, it stopped charging completely. i exchanged it with root, with an unlocked bootloader, with a custom boot animation, with a custom recovery, and with a custom rom and kernel too. there was never an issue if it was unlocked/rooted. it was an obvious hardware issue. i got mine through the google play store. literally after 3 minutes talking to the customer service rep, he had an exchange started for me. google is really good about keeping the warranty if the device unlocked/rooted, if its a hardware issue. i didnt even have to relock/unroot when i sent mine in(after receiving the replacement. that said, other vendors will have issues with warranty exchanges if the device is unlocked. but its as easy to lock the bootloader as it is to unlock it. its as easy to unlock it by typing "fastboot oem unlock" via fastboot, and as easy to lock it typing "fastboot oem lock" to lock it back up.
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yes, nothing changes unless you change the rom you are using to a custom rom. then you get whatever that rom developer decided to include. but if its google apps, you can always pick them up from the play store or from flashable "gapps".
simms22 said:
yes, nothing changes unless you change the rom you are using to a custom rom. then you get whatever that rom developer decided to include. but if its google apps, you can always pick them up from the play store or from flashable "gapps".
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Click to collapse
Cool. Thanks for that. Like I said I'm not going to change the ROM right away, I just don't want to deal with restarting because of an unlock in a month .

Warranty return - how to set up my phone (stock, unroot, etc.)?

I have a strip of dead pixels across the middle of my Nexus 4. I contacted warranty service at Google Play, and they said it should be under warranty.
I bought it on the day of release.
So, since I rooted and have flashed this thing like 30 times, I'd like to know to what state I should return it before sending it back. I suppose it matters, but I'd be happy if someone told me it didn't.
Thanks for the advice.
Read this guide to flash the stock images. Once youre done you should also lock the bootloader using "fastboot oem lock". Ive seen some people that were able to rma successfully even with an unlocked bootloader, but its better to be safe.

imei "unknown"

Well when I look at the advanced radio settings I keep getting "imei: unknown" status at my nexus 4. Together with baseband unkown and all mobile connectivity seems wrong. I am currently running the stock run and not updated anything or done anything (heck I took great effort to "relock" it when I unlocked it to FIX this. (On top of this: loading takes ages, sometimes refusing to load till battery level drops below 10%).
I've tried flashing android 4.4 (but this creates the soft-brick looping while starting android).
I've tried factory reset,
I've tried hard reset
And I've tried the manual resets by flashing 4.2.2 back on.
In all combinations
What can be done, and how can I start using my mobile phone as a PHONE again? Anything but asking for a warranty (as I sadly void It when I had to downgrade from 4.3 to 4.2 to fix a bug introduced in 4.3 that prevented deep sleep)
From what I have read, you cannot run any rom that is newer than 4.2.2 if your phone has imei problems. The only way to fix the imei issue is to send it to LG.
audit13 said:
From what I have read, you cannot run any rom that is newer than 4.2.2 if your phone has imei problems. The only way to fix the imei issue is to send it to LG.
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Click to collapse
So I'm stuck? As my warranty is "void" because I "rooted" the phone to get 4.2.2 back on?
Great having to throw away a phone less than 5 months old. Last time I bought a smartphone it seems; I can't live with those stupid warranty rules rooting & modifying oses runs through my veins. I specifically bought the nexus (and thus stock android) for that.
PS: why is there a "5 minute wait" on UPDATING posts here?
pulli23 said:
So I'm stuck? As my warranty is "void" because I "rooted" the phone to get 4.2.2 back on?
Great having to throw away a phone less than 5 months old. Last time I bought a smartphone it seems; I can't live with those stupid warranty rules rooting & modifying oses runs through my veins. I specifically bought the nexus (and thus stock android) for that.
PS: why is there a "5 minute wait" on UPDATING posts here?
Click to expand...
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I don't know if that still affects your warranty, but you can unroot and re-lock the bootloader using the Nexus Rooting Toolkit or another method of your choosing...

Help with messed up phone

Let me first off say in download mode somehow i believe ive tripped knox... my Knox warranty void is set to 0x1 and i dont think theres anything fixable there.
My main problem is im having a very hard time keeping my phone on most the time it boots in and freezes shortly after seeing the screen.. sometimes making a buzzing noise out of the speaker.
I went from rooted 4.3 to the leaked NC2 and somehow picked up this problem. On friday it started the reboot crap again and said something in yellow like warrenty void : Kernel then went to a screen saying software not approved that i needed to take it to a VZW store. Im back to 4.3 currently and rooted with the problems still existing.
I dont mind the tripped knox as long as i can figure out the rebooting... Im just about to the point of opening another line just to get a new phone since i have no insurance on this one
UrGonnaDie said:
Let me first off say in download mode somehow i believe ive tripped knox... my Knox warranty void is set to 0x1 and i dont think theres anything fixable there.
My main problem is im having a very hard time keeping my phone on most the time it boots in and freezes shortly after seeing the screen.. sometimes making a buzzing noise out of the speaker.
I went from rooted 4.3 to the leaked NC2 and somehow picked up this problem. On friday it started the reboot crap again and said something in yellow like warrenty void : Kernel then went to a screen saying software not approved that i needed to take it to a VZW store. Im back to 4.3 currently and rooted with the problems still existing.
I dont mind the tripped knox as long as i can figure out the rebooting... Im just about to the point of opening another line just to get a new phone since i have no insurance on this one
Click to expand...
Click to collapse
yeah knox is tripped did you update the bootloader like required to go to the leaked nc2? i would try loading a nc2 rom again follow directions.

Return Software Status to Official?

Hey Guys,
Is there any way to return the software status of the XT1575 to Official? What about Status Code back to 0? Been having touchscreen issues and want to try to get Warranty swap, but would like to try to relock everything first. I've locked the bootloader back up, returned to stock, flashed original boot logo, etc, so the only triggers now are the Status Code and the "Software Status".
Any help would be appreciated. Thank you!
I don't think returning status code back to 0 will be possible. I have been searching for the same. Not sure though
I've gotten software status back to official by going back to stock (not sure what image I used) and letting it do an update on it's own.
Fantastic! This worked for the Software Status! Thank you!
Has anyone worked out a way to return the Status Code to 0?
Doesn't matter, moto knows it's been unlocked.
lafester said:
Doesn't matter, moto knows it's been unlocked.
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Click to collapse
Ditto. To unlock the bootloader you had to go through Motorola. This required then knowing the specific phone hardware identifiers fur your device. The moment you obtained the unlock code you voided your warranty.

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