Hey guys, I just saw a YouTube video that was posted yesterday where the guy shows that after the update he no longer could connect with his Verizon SIM card in the axon 7. Has anybody else run into this? Mine won't be here until Monday but if this is true I'm going to be sorely disappointed. Thanks for your input.
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
I'm really glad to hear that. I'm not so sure the guy knew what he was doing either... Lol :silly:
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
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Quick question for you bud. I currently have the Moto Z-Force, but I want an unlocked phone that I can root and mess around with and unfortunately this phone doesn't have that capability. Would you say this is a great alternative in terms of functionality and specs? Tia
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
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I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
tolymatev said:
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
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I can third it lol no issues here. Mine actually has better signal after update on verizon and sms/mms everything works still no issues anywhere
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
roseykr said:
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
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Good to know! I've had so many phones and this hardware looks so awesome for the price, but of course vzw isn't gonna play nice with it without some work. Looking forward to getting mine
Verizon still working fine for me.
After the b27 update I saw improved signal strength. I'm on page plus mvno. After driving in a fringe reception area, I lost lte,and I showed as roaming. It seemed to be using boost Mobile from what the phones network menus displayed. Axon doesn't have a mobile network setting for 'system b', only auto & home only. Tried both, rebooting each time, no fix. I ended up resetting phone, fixed it all. I then switched mobile network to home only, and hoping that it's done.
PS-after b27 I had to re-enable a couple settings, pinch for screen shot, etc.
Edit: it's now been several weeks with it set to home network only. I daily drive in fringe reception areas and have better signal strength than ever, with any phone/carrier combo. All is great, no more issues. Great phone!
For reference, I'm on page plus mvno, dropped in my activated sim from my old phone into the right-side sim slot for CDMA services. Then set to home only. Done.
Sent from my Axon 7 using XDA Labs
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Works great on VZW still. Love the phone.
methcat said:
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
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Click to collapse
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
flyer_andy said:
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
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Click to collapse
#6 might not need the GSM SIM workaround anymore after the B27 update. The + sign shows up for me all the time now, even if I only have a Verizon SIM inserted.
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
methcat said:
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
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found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
methcat said:
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
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Dang...yeah I think you're right about this. My mistake...ugh I wish they'd just make it easy! In that case I'd say Swappa would be the best route...I've bought a few phones off of there and it's always been a great experience.
What are your APN settings? I'm having issues getting my data to work on Verizon.
Salmonella lolz said:
What are your APN settings? I'm having issues getting my data to work on Verizon.
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Click to collapse
Mine: http://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
KyJelly69 said:
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
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Click to collapse
That's #9 in the above list that was posted. Need to cycle the modem state of the device.
so, can someone help me with a little clarification? did ZTE ever actually disable anything regarding Verizon on this phone? i know when people quote the webinar, it sounded like they were going to. i understand that the functionality is basically all still working, but i'm wondering if maybe i'm confused on the terminology.
in this post on reddit, i heard the same thing that has been repeated by some, and i am wondering if i have my band terminology confused. is the cdma part different from the 4g lte part(and that's why it's still working)?, or is sarah just incorrect?
SarahSchmera 3 points 9 hours ago
Axon 7
Doesn't work on Verizon yet. It supposedly has CDMA radios but the radio firmware has them disabled. ZTE can't by law enable the CDMA radios because they didn't get FCC approval for the CDMA radios. They would have to pay for the testing and then resubmit the device to the FCC to get approval before they turned on the CDMA radios through a software update.
And the device doesn't have the firmware for VoLTE, HD calling or WiFi calling on Verizon.
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Click to collapse
Okay so I have been fighting this phone for months now. I am so ready to just sell it to some phone trade-in company for $175. I am at a complete loss.
My father-in-law ran over his SM-G935V (yes, Verizon) with a golf cart and broke the screen and back plate. He then gave me the phone so I could fix it and use it. I replaced the screen and back cover on it and ordered a verizon sim card (I was on straight talk BYOP program using an ATT sim card) I activated the sim card and it didn't work on this phone. It just said, "Searching for Service". I put the sim card in my Moto X (Pure Edition) and it worked fine and had full signal. I took it back apart and made absolute sure that the antenna and every other connectors that I unplugged were seated and connected properly.
Seeing all the verizon bloatware and that it was on 6.0, I then thought it may be a software issue so I decided to get the G935U 7.0 factory unlocked image from sammobile.com. I waited for like 4 hours and downloaded both the unlocked version and the Verizon version. After using odin to flash both of them (one at a time of course) neither worked . The flash did work perfectly in every other aspect and the phone is now a G935U. I still have the original problem, however, where the phone shows "no service" and wont connect to a cellular network. It auto configures for what ever sim card type I put in (verizon, ATT ect) and connects to Wifi.
I'm so done with this thing.
Any suggestions?
Thanks guys!!
I have the same problem, I haven't find any fix to this error...
I didn't have much money into the phone so I sold it on one of the phone trader websires for $180.
Case closed haha
No service message
I'm using smg935v with straighttalk byop sim card.. every time I restart my phone it says searching for service.. no text messages or incoming phone calls can be recieved. However, if I open the phones dialer and attempt to complete any dialed number.. Verizon wireless reappears and full phone functionality returns. I realize this is way late on your post and this probably doesn't matter.. but this may help anyone else experiencing this issue in the future.
I have a Verizon Galaxy S7 Edge G935V. I use it on Straight Talk with the AT&T sim card I took out of my Nexus 5.
I had to go into the settings and change it from CDMA to GSM. There is another choice called Global.
I tried both GSM and Global with same results.
Next I went into the APN settings and added a new APN. I entered all the information required for Straight Talk.
The phone is working fine except for 2 things I noticed. The verizon s7 Edge is missing LTE Band 17 and I think 12 too.
In my area Band 17 LTE is what my nexus 5 would connect to verified by an app called LTE Discovery available on Play Store.
On the S7 Edge it doesn't get Band 17 LTE. Fortunately I can connect to another band but its not quite as strong but it works.
I can surf, text and send pictures. When sending pictures I noticed the messenger program (default) isn't reducing the size of
the pictures small enough to work with text messages. I struggled with this for a week until I tried an experiment.
I used an app called Photo and Picture Resize. The App lets me take a picture, resize it and then send it with the messenger app.
Once the picture was reduced it sent fine. My nexus 5 never had this problem.
The other thing I noticed is sending a video text results in terrible quality. I have tried the lowest resolution
to the highest resolution setting with no improvement. I did a search on this and others seem to have the same
problem with the other versions of the S7 Edge, S8 and S9. I would like to find a fix for that.
The straight talk site offers the correct APN settings should you not know what the are.
Ken
PhoulPlay said:
I'm using smg935v with straighttalk byop sim card.. every time I restart my phone it says searching for service.. no text messages or incoming phone calls can be recieved. However, if I open the phones dialer and attempt to complete any dialed number.. Verizon wireless reappears and full phone functionality returns. I realize this is way late on your post and this probably doesn't matter.. but this may help anyone else experiencing this issue in the future.
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