Database Users

[Q] 4.2 - Installing & Updating Apps no longer works

I had a very demanding week at work and during a session of mental autopilot, I allowed a friend who had updated his Nexus 7 to 4.2 - talk me through updating MY Nexus 7 to 4.2 (kernel ver. 3.1.10-g22b4fcd). This is something I would never have done without a little checking to see what kinds of problems people were having, but I wasn't thinking clearly and gambled that it wouldn't cause any major problems.
The first thing I noticed was that none of my apps would update. Every time it reports an "Error retrieving information from server. [RPC:S - 5:AEC - 0]". I then tried installing an app from the Google Play Store, and got the exact same error. This happened with several apps.
I've had mixed results installing from the Amazon App Store, with a couple successes. However, it doesn't seem to log me in automatically like it used to. At least the installs were successful.
Next, I used Android Task Manager to Stop the Google Play Store app and Clear Cache and Clear Data and then cycled the power of the Nexus 7.
No Luck. I'm still getting the "Error retrieving information from server" message whenever I try to execute an update or downloading a new install.
I sure hope I don't have to revert back to 4.1.2 because I'm going to have a hard time getting everything setup and working the way I had it.
What should I try next? I greatly appreciate any help suggested. Thanks!

Solved
I created a new account and logged into it. Then I deleted my old account and re-booted the tablet. When restarted, I added my old account and logged into it. Now the updates are working without error.
I hope this helps someone.

I'm having the same issue on 4.1.2
Sent from my Nexus 7 using Tapatalk 2

Just fixed the issue by deleting my Google account and adding it again.
Sent from my Nexus 7 using Tapatalk 2

Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Tried this but unable to install it, likely because I uninstalled the Google Play Store updates and it rolled itself back to 3.9.17
Removing/re-adding account didn't work either, even w/ a reboot + clearing cache/data of the Google Play Store App.
4.2

networkdood said:
Reverting back to GOOGLE PLAY 3.9.17 works, too.
Yep, that worked - just download from here and install ---> http://www.mediafire.com/?zqzgh798ybzo8b7
Click to expand...
Click to collapse
Had this prob. with my SXS, THANK U!!!!!

[Q] Unfortunately, Google Play Store has stopped.

A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.

Amsoms said:
A problem I have with my Nexus 10, which started several days ago.
As soon as I click the "Google Play" app I get "Unfortunately, Google Play Store has stopped." error and it shuts down.
Seen this problem in other forums, but no definitive answer.
It runs on Android 4.2.2.
I've tried:
Deleting cache of Google play, and some other apps.
Removing my google account and adding it back (or other accounts)
Factory reset (So my current setup is clean).
I'm not as tech savvy as the common dwellers here so I've no idea how to ROM flash or with what to flash it with (Also I'm unrooted, and not sure how I restore older versions of things).
I'm open to suggestions.
Click to expand...
Click to collapse
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).

lKBZl said:
If you go to settings, apps, and you press google play, you can uninstall newer versions. I had this problem, but it was because my google play wasn't in /system/app (im rooted with a ROM, and I deleted the gplay from the gapps, so this is not the same problem).
Click to expand...
Click to collapse
I looked for it, and it doesn't give me that button. I figured that's because after he factory reset it when back to default version (3.10.10) and wasn't able to update, so there's nothing to uninstal.
I'm losing hope, followed by sanity. Arghhh

So far I've unlocked and rooted the N10 to install the latest google play store.
Now the error is changed to "No connection" with a retry button.

Its drastic-but you should re- install the whole image/OS

bigmatty said:
Its drastic-but you should re- install the whole image/OS
Click to expand...
Click to collapse
Meaning I should flash with google's factory image?

I'm having the same problem with my Galaxy S 2.
Sent from my SPH-D710VMUB using xda premium

Amsoms said:
Meaning I should flash with google's factory image?
Click to expand...
Click to collapse
Yes, that's what he's saying. Sounds like SOMETHING is corrupted, somewhere - even the factory-reset partition.

Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan

alan sh said:
Last night I was getting "No connection" on G-Play - this morning it's working OK. All other network apps work OK. Not sure what happened.
I'm running PA latest ROM.
Alan
Click to expand...
Click to collapse
Turned it on today and everything starting working as before this problem started.
It must be something on their end, too bad they didn't bother letting me know, wasted some hours on this.
Thanks for all who tried to help.

I've had issues with error-less GPlay crashes that require a reflashing of the entire OS, sadly

Lost Apps and especially Play Store after OTA Update

Hey XDA Community,
I updated yesterday my Smartphone (Samsung Galaxy S4) with the OTA Update to KitKat 4.4.2 (Before it was 4.3), since i updated it i lost some Apps and especially the Play Store App, i tried to reinstall the Play Store APK (from chip.de) with no success, when i reinstalled it, my Play Store "just getting stopped" (Force Close), so how to gain my Apps and especially the Play Store back?

DrZoS said:
Hey XDA Community,
I updated yesterday my Smartphone (Samsung Galaxy S4) with the OTA Update to KitKat 4.4.2 (Before it was 4.3), since i updated it i lost some Apps and especially the Play Store App, i tried to reinstall the Play Store APK (from chip.de) with no success, when i reinstalled it, my Play Store "just getting stopped" (Force Close), so how to gain my Apps and especially the Play Store back?
Click to expand...
Click to collapse
Search in app list in the Disabled tab. Maybe it has been disabled for some reason.
if does not find, try with Kies to recover or something like that. There was such option.

editable said:
Search in app list in the Disabled tab. Maybe it has been disabled for some reason.
if does not find, try with Kies to recover or something like that. There was such option.
Click to expand...
Click to collapse
Nope it's not in Disabled Tab, with Kies i will try on Monday, i have no Internet at home at the moment, some Problems with my Provider.
Maybe there are some more solutions. Should i maybe try an Factory Reset?

DrZoS said:
Nope it's not in Disabled Tab, with Kies i will try on Monday, i have no Internet at home at the moment, some Problems with my Provider.
Maybe there are some more solutions. Should i maybe try an Factory Reset?
Click to expand...
Click to collapse
Factory reset is always the first thing to do when you got serious problems. So yes, backup and factory reset.

Lennyz1988 said:
Factory reset is always the first thing to do when you got serious problems. So yes, backup and factory reset.
Click to expand...
Click to collapse
Okay i'll try it when i'm back at home, got to much Picturs of Lost Places on my Phone which i didn't saved on my HardDrive so far.

[Q] how to fix google play once rooted?

Once I rooted my galaxy st my Google player stopped downloading apps. It allows the install to begin but never finishes, it's in continually install process. I've downloaded a Google play fix but has not worked. I use Xposed... Anything else I can try?

k5harvey said:
Once I rooted my galaxy st my Google player stopped downloading apps. It allows the install to begin but never finishes, it's in continually install process. I've downloaded a Google play fix but has not worked. I use Xposed... Anything else I can try?
Click to expand...
Click to collapse
How long has this been happening? It could be a network issue.. A similar thing happened to me after I rooted my device and eventually it just started working again.

Google Play doesn't auto update apps

hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.

Try updating the play store
http://www.apkmirror.com/apk/google-inc/google-play-store/
And clear cache/data for google services / framework

i tried, still no luck.

ive been having issues with updating apps on my s5.
i got an error code 963
it seems to be with apps ive moved to sd card.
i read something about new android OS after a certain version are not allowing apps to stored in sd card.
i unistalled playstore and reinstalled it and i aldo moved the apps to device storage and both those actions or one of them by itself allowed the apps to update
i dont know if it was just uninstalling the playstore or moving the app to device storage though. thought id share my experience
mine is the sm-g900r4

dm01 said:
hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Click to expand...
Click to collapse
try flashing updated stock rom from sammobile.com

is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.

dm01 said:
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
Click to expand...
Click to collapse
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?

*Detection* said:
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
Click to expand...
Click to collapse
sorry i am just a beginner user ,i have 2 questions
-if i do flashing rom will my phone out of warranty?
-can i see/change Google Play Store files on my phone? i have no root access
thanks.

No you won't lose warranty flashing STOCK ROMs with ODIN
You will lose warranty if you flash anything custom
Which Google store files are you talking about?
And if you had access to them, being a beginner, what would you be looking for, and what would you change, again, that a factory reset did not achieve ?

Unbelievable !
I flashed last stock rom but problem continues.

I check manually most days, and just update any that are sitting waiting
Not sure if there is like a set time period it waits before auto updating, but the notifications for available updates will likely only happen if you disable auto updates, otherwise it has no reason to tell you there are updates waiting, it will/should just update them and tell you once it's done
So try this:
1. Disable auto updates in Google Play settings
2. Wait for a few days until there are some updates available
See if you get notifications
If yes, try this:
1. Enable Auto updates in Google Play
2. Wait a full week without manually updating, see if they auto update