Anyone from the UK with Vodafone and a recent Samsung device? Did Vodafone lock the bootloader of that Samsung device? I'm desperately trying to find out if the bootloader on my pre-ordered Vodafone UK S7 Edge will be locked, if it is and can't be easily unlocked I'm sending the phone back when I get it.
I spoke to someone at Vodafone and he claimed it did come locked, but I suspect he was confused with sim lock despite my best attempts to explain the difference. I've seen mention on the PingPong root thread of someone who rooted their Vodafone S6 (here), although I'm not sure that root method required an unlocked bootloader without reading up on it.
I'd really hate to return this phone when I get it, but no way in hell am I paying £40 a month for a phone I can't root.
Didn't really think about boot loader I went with EE but from buymobiles.net so I assume it won't have EE stuff on the phone so won't be locked
Carrier phones like vodafone are locked to the first sim inserted , better get one at carphone warehouse as thats an unlocked version
Sent from my Nexus 6 using Tapatalk
You're confusing sim lock and bootloader lock. I'm taking about the latter.
Tezray said:
Didn't really think about boot loader I went with EE but from buymobiles.net so I assume it won't have EE stuff on the phone so won't be locked
Click to expand...
Click to collapse
No yours won't be branded. It is only branded when ordered directly from EE. I wanted to avoid getting it directly from EE but being 90 days away from the end of my contract left me with that being the only option to upgrade. They're also very slow with updates which is the main reason I wanted to avoid getting it direct.
People keep telling me that at least I get wifi calling but that's not something I will ever use as the signal strength is fantastic in my area.
why not cancel and preorder through samsung
Because, unless I go directly through Vodafone, I don't get the 20% employer discount. And over the two lines I have that saves me £480 over 24 months.
Just in case someone manages to get hold of a Vodafone S7 today (I read at least one person on another forum has had theirs delivered) I would appreciate if someone can check this out and let me know. Apparently, if you go into the dev options and the OEM Lock toggle is there and usable, the phone has an unlocked bootloader. Cheers in advance.
I have a voda one turning up today.... Lets see what we get
Beefheart said:
Just in case someone manages to get hold of a Vodafone S7 today (I read at least one person on another forum has had theirs delivered) I would appreciate if someone can check this out and let me know. Apparently, if you go into the dev options and the OEM Lock toggle is there and usable, the phone has an unlocked bootloader. Cheers in advance.
Click to expand...
Click to collapse
No, that's just the SE Linux Permissive vs Restrictive toggle. Nothing to do with a locked/unlocked bootloader state.
mathieulh said:
No, that's just the SE Linux Permissive vs Restrictive toggle. Nothing to do with a locked/unlocked bootloader state.
Click to expand...
Click to collapse
Incorrect.
http://android.wonderhowto.com/insp...ndroid-even-if-you-dont-plan-rooting-0167840/
I find it ridiculous there doesn't appear to be an east way to discover if a devices bootloader is locked or unlocked. Surely there is an app that can discover this?
Good news by the sounds of it. A few people I know who have the S7 edge from Vodafone have said the bootloader appears to be unlocked.
EE usually lock the load loader too but when I got mine it was unlocked. Result.
Any idea how they discovered this? And how did you know your phone is unlocked? The OEM Unlock toggle apparently isn't an indication it's definitely unlocked.
Beefheart said:
Any idea how they discovered this? And how did you know your phone is unlocked? The OEM Unlock toggle apparently isn't an indication it's definitely unlocked.
Click to expand...
Click to collapse
I'm not sure how they knew, they just told me it was unlocked so maybe (like me) they're assuming the OEM unlock toggle means it's unlocked.
Yeah, I don't believe that indicates a definite unlocked bootloader. I'm going to do more digging but I might end up having to keep the phone and hope for the best. The only sure way is to attempt a custom kernel flash or custom recovery, and there is no chance of one of them in the next couple of weeks.
Would be good to know for sure before the 14 day return runs out.
kradcliffe said:
Would be good to know for sure before the 14 day return runs out.
Click to expand...
Click to collapse
A few Vodafone UK users on here have confirmed root has been successful. Therefore, it is unlocked.
CuBz90 said:
A few Vodafone UK users on here have confirmed root has been successful. Therefore, it is unlocked.
Click to expand...
Click to collapse
Source?
Great, thank you!
Just need to wait for a root that doesn't trip Knox and disables it as well.
CafeKampuchia said:
Source?
Click to expand...
Click to collapse
Sure.
Beefheart said:
Finally got round to rooting. Went without a hitch. Kudos to the OP.
Sent from my Vic 20 disguised as a Galaxy S7 Edge
Click to expand...
Click to collapse
if you look at his post history you will find he has a Vodafone UK Brandad S7E.
Also, this one too...
downesey said:
I know I'm not the first, but root has been achieved for me on a Vodafone UK phone
besides a nexus device, this has been the most pain free root I've ever done
now to go find those couple of preinstalled apps....
Click to expand...
Click to collapse
---------- Post added at 11:00 AM ---------- Previous post was at 10:57 AM ----------
kradcliffe said:
Great, thank you!
Just need to wait for a root that doesn't trip Knox and disables it as well.
Click to expand...
Click to collapse
I'm waiting on that too. Although I am now insured so if it's not out soon I will be rooting and using my insurance for any claims if needed.
In my 8 years of owning Samsung Devices, I have only ever had to claim on my warranty once, so fingers crossed I won't need to this time round.
Related
This is probably a stupid question but is there an issue with unlocking a Desire HD from Vodafone UK? I was looking for code websites and one for instance said they couldn't supply codes for Desire HDs and Desire Zs etc...
If this is possible are there any recommendations for the UK?
Just ring vodaphone and tell em you wanna use a foreign sim when you go abroad they should give you unlock code
Sent from my Desire HD using XDA App
I just unlocked mine here in Australia (from Vodaphone).
Maybe there is a similar site in the uk
hxxps://unlock.vodafone.com.au/voila/handsetunlock/self-service.html?method=selectService
Mine was free to unlock.
Now just to work out how to get rid of the Voda bootscreen as my system folder is still read only after perm-root and using Root Explorer.
Cheers
I should add that I'm not a Vodafone customer - bought it from eBay...
Worst case the seller said he could call them up which I though was quite amiable...
I thought all Vodafone handsets came unlocked?
AndyCr15 said:
I thought all Vodafone handsets came unlocked?
Click to expand...
Click to collapse
Mine is. Just tried an o2 SIM, worked perfectly.
chrisa86, please don't think I assume ur dumb but are you certain that it's locked? Because I've been on vodafone for quite some time now and mine always came lock free and happy I read smwr there's even some EU laws now against sim-locking phones that expensive ( correct me if im wrong ).
If after all that's the case, I suggest mancuk29's solution. Call, be nice and charming and they'll give u the unlock code.
gud luck
fitzysx10 said:
I just unlocked mine here in Australia (from Vodaphone).
Maybe there is a similar site in the uk
hxxps://unlock.vodafone.com.au/voila/handsetunlock/self-service.html?method=selectService
Mine was free to unlock.
Now just to work out how to get rid of the Voda bootscreen as my system folder is still read only after perm-root and using Root Explorer.
Cheers
Click to expand...
Click to collapse
I think you have to S-OFF your Desire HD, this will allow you to read/write ALL flash
Maybe a fool question but let's assume that we have got a locked DHD (whether Vodafone or something else) and we could not get unlock code from carrier.
In this case, If we root + S-off + recovery + flash a new rom does this transaction make it unlocked?
No, sorry. SIM lock is very different.
AndyCr15, can u elaborate on that. What animal exactly simlock is?
Sorry, can't elaborate as I don't know how it works. All I can say is SIM unlock usually (always that I know of) has to be done using a code from a site or eBay. It's not part of the ROM.
Wow I did not know that Andy. Thanks for the heads up. So should be stay away from locked version.
bahkata said:
chrisa86, please don't think I assume ur dumb but are you certain that it's locked? Because I've been on vodafone for quite some time now and mine always came lock free and happy I read smwr there's even some EU laws now against sim-locking phones that expensive ( correct me if im wrong ).
If after all that's the case, I suggest mancuk29's solution. Call, be nice and charming and they'll give u the unlock code.
gud luck
Click to expand...
Click to collapse
Ha... I don't currently have the phone (should come tomorrow) but seller has now found out it isn't actually SIM locked... problem solved.
I did however use a code website to unlock my old G2 Hero so my girlfriend can get away from her old Samsung Jet...
AndyCr15 said:
I thought all Vodafone handsets came unlocked?
Click to expand...
Click to collapse
Not in OZ. Mine was definately carrier locked to VHA. I went through the 'online' process and it was free. If I had of rang them on the phone to do it it would have cost me $75.
That's easy money for a company that sells phones to people with no idea, and as they believe, no option - whats online mean ??
prank1 said:
I think you have to S-OFF your Desire HD, this will allow you to read/write ALL flash
Click to expand...
Click to collapse
Yeah done all that (new to Android) but still dont have r/w in the system folder. I can live with it though cause my phone is never off. It's summer, I will work on it when I am out of the pool.
Cheers for the response mate.
Now to find reasons to flash a cust ROM ?? other than cause I can. I am liking the ***** just the way she is at the moment. My car goes fast, I still cant work out why my phone needs to go faster than it does..
FITZY
Post deleted.
Cheers
t-mobile UK sent me an unlock code for my DHD in the first week FOC i just asked for one ....
Hey guys,
I think I've finally settled on the S4 after trying and comparing it to the HTC One yesterday. It just felt far better in my hand and the screen was beautiful.
Now in the UK, as I'm sure many of you guys know (correct me if I'm wrong), but the best contract deal to have for tethering is the One plan by Three.
Unlimited data + tethering, a rare jewel indeed. As to whether they throttle during peak times, well you can't have everything and I haven't found any conclusive evidence to suggest they do so, please link me if I'm wrong here.
Either way, I am limited on my options here, due to my tethering requirements.
However the only thing preventing me from getting a Three phone is the fact that places like Phones4U or Carphone Warehouse either don't stock them or only stock SIM locked versions with branded firmwares for Three phones. Apparently they use a different method of sim locking the device, I can't be too sure what though.
Anyway, so it seems that whichever way I go about it, if I want data, I'll have a sim locked phone (they unlock after 3 months). This doesn't worry me though, what worries me is any restrictions on flashing the device.
I'm coming from an SGS - i9000. A device that seemed unbrickable and flashable every which way, from radio, to kernel, recovery and general software.
I want to know, are there any restrictions on flashing custom kernels, recoveries, modems (radios) or general firmwares that anyone has encountered, or am I safe getting a phone from Three UK (HG3)?
Rant over, sorry .
I have searched the forums and I haven't been able to find definite information.
no restrictions as im on three uk I live in bradford and im running omega rom with adam 1.4 kernel I can assure you no restrictions I don't know about sim lock but in the forum somewere is a guide to sim unlock easy peasy lemin squeezy ... pm me if you need any more guidence or any questions ill be glad to help as much as I can good luck :thumbup:
Sent from my GT-I9505 using xda premium
port76 said:
no restrictions as im on three uk I live in bradford and im running omega rom with adam 1.4 kernel I can assure you no restrictions I don't know about sim lock but in the forum somewere is a guide to sim unlock easy peasy lemin squeezy ... pm me if you need any more guidence or any questions ill be glad to help as much as I can good luck :thumbup:
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
'Tar very much! That's great news. I had heard rumours there were ways to bypass simlock via software hacks, however I had never really needed to use them. I doubt the sim lock will cause a problem for me. More a case of who I pass it on to!
Astridax93 said:
Hey guys,
I think I've finally settled on the S4 after trying and comparing it to the HTC One yesterday. It just felt far better in my hand and the screen was beautiful.
Now in the UK, as I'm sure many of you guys know (correct me if I'm wrong), but the best contract deal to have for tethering is the One plan by Three.
Unlimited data + tethering, a rare jewel indeed. As to whether they throttle during peak times, well you can't have everything and I haven't found any conclusive evidence to suggest they do so, please link me if I'm wrong here.
Either way, I am limited on my options here, due to my tethering requirements.
However the only thing preventing me from getting a Three phone is the fact that places like Phones4U or Carphone Warehouse either don't stock them or only stock SIM locked versions with branded firmwares for Three phones. Apparently they use a different method of sim locking the device, I can't be too sure what though.
Anyway, so it seems that whichever way I go about it, if I want data, I'll have a sim locked phone (they unlock after 3 months). This doesn't worry me though, what worries me is any restrictions on flashing the device.
I'm coming from an SGS - i9000. A device that seemed unbrickable and flashable every which way, from radio, to kernel, recovery and general software.
I want to know, are there any restrictions on flashing custom kernels, recoveries, modems (radios) or general firmwares that anyone has encountered, or am I safe getting a phone from Three UK (HG3)?
Rant over, sorry .
I have searched the forums and I haven't been able to find definite information.
Click to expand...
Click to collapse
Car Phone Warehouse only supply factory unlocked and unbranded phones, else I wouldn't have bought one
HTH.
RubberyDuck said:
Car Phone Warehouse only supply factory unlocked and unbranded phones, else I wouldn't have bought one
HTH.
Click to expand...
Click to collapse
That is true, but not in the case of 3.
When I asked them, they said their three phones were locked to three and not from their unlocked stock.
Astridax93 said:
That is true, but not in the case of 3.
When I asked them, they said their three phones were locked to three and not from their unlocked stock.
Click to expand...
Click to collapse
Was that in store or on the phone? I ordered over the phone and confirmed with them the phone would be unlocked and unbranded, for which my one is.
Maybe there policy has changed since I bought mine, give them a call Monday and ask the question.
RubberyDuck said:
Was that in store or on the phone? I ordered over the phone and confirmed with them the phone would be unlocked and unbranded, for which my one is.
Maybe there policy has changed since I bought mine, give them a call Monday and ask the question.
Click to expand...
Click to collapse
Wait so are you on Three? If so, please check if your firmware is a branded one and whether your phone is sim locked. I assume the branded firmware will have some Three apps somewhere.
It's great news if they gave you a fully debranded and unlocked version!
Astridax93 said:
Wait so are you on Three? If so, please check if your firmware is a branded one and whether your phone is sim locked. I assume the branded firmware will have some Three apps somewhere.
It's great news if they gave you a fully debranded and unlocked version!
Click to expand...
Click to collapse
Yes my Three phone from CPW is debranded and fully sim unlocked, thats how it came, I havent touched it
Hey guys,
i got this legit t-mo gs7e which came for free through this promotional agency. it is clearly branded as t-mobile and only works with t-mobile US sim card, but t-mo hotline keeps saying it is not a t-mobile phone. longer description in this thread which i accidentally posted in the GS7normal section: (i asked for the thread to be moved over here to avoid double post but nothing happened)
https://forum.xda-developers.com/tmobile-galaxy-s7/help/unlockable-t-mobile-s7-edge-t3572986
will this new root help me making any use of this phone or do i have to just buy a new one? i been on the hotlines for about 3 weeks now and about to give up and just try to sell it and buy something else, so you people are really my last resort.
also willing to tip if someone can guide me through the process.
definately a legit, not-blocked, paid-off phone, just nobody can remove the sim-lock and i need to use it both in foreign countries and on diff networks in the US.
thanks in advance,
b
bingo500 said:
Hey guys,
thanks in advance,
b
Click to expand...
Click to collapse
Read this - maybe help
https://forum.xda-developers.com/tmobile-s7-edge/how-to/unlocked-sm-g935t-t-mobile-t3487667
Is it a G935T?
tengtengvn said:
Is it a G935T?
Click to expand...
Click to collapse
yes, G935TUVU4BQB1
jasons1004 said:
Read this - maybe help
https://forum.xda-developers.com/tmobile-s7-edge/how-to/unlocked-sm-g935t-t-mobile-t3487667
Click to expand...
Click to collapse
thanks, i read through this before, but 1) the thread is actually mad old and not for nougat firmware and 2) it seems like nobody was able to actually remove the sim-lock with this, just remove the bloatware etc.
[/COLOR]
bingo500 said:
thanks, i read through this before, but 1) the thread is actually mad old and not for nougat firmware and 2) it seems like nobody was able to actually remove the sim-lock with this, just remove the bloatware etc.
Click to expand...
Click to collapse
I don't think there is any hack or anything to sim unlock the phone. I believe it hinges on getting your imei into the tmo database, or using a paid service. Check this post and maybe try and contact that TMobile rep: https://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032/post65795953
It will not help you unlock the sim lock.
I have been watching your comments since your firdt post about yiur phone and i hate to say it but i think you are going to have to use a pay service.
Sent from my SM-G935T using XDA Premium HD app
thanks guys, pretty sure a paid service won't be able to unlock it, that thread yrrch mentioned also has a couple people in it w similar phones where the paid ones didn't help.. but i'll def try call that higher level t-mo rep that is mentioned in there. it is one of these "partner purchase" programs i believe.
edit: matter of fact i reached out to unlockradar.com couple days ago, they can't unlock it either.
bingo500 said:
thanks guys, pretty sure a paid service won't be able to unlock it, that thread yrrch mentioned also has a couple people in it w similar phones where the paid ones didn't help.. but i'll def try call that higher level t-mo rep that is mentioned in there. it is one of these "partner purchase" programs i believe.
edit: matter of fact i reached out to unlockradar.com couple days ago, they can't unlock it either.
Click to expand...
Click to collapse
Yeah, I guess a paid service requires that your phone be registered in the carrier's database. Then if the unlock app doesn't work, you could choose to pay. So hopefully you can reach that woman and have her help! Good luck and keep us posted
OK, so I have a question. I'm Trying to move from t-mobile to Verizon but I'm trying to keep my same phone. So no matter what I do im better off getting a new phone?
To unlock that device you'll need to find a store that has the equipment to do it. There are boxes out there that unlock immediately through a connected cable.
Araltd said:
To unlock that device you'll need to find a store that has the equipment to do it. There are boxes out there that unlock immediately through a connected cable.
Click to expand...
Click to collapse
Are you sure of this statement ? I've read that T-Mobile App SIM lock is impossible to hack.
lapocompris said:
Are you sure of this statement ? I've read that T-Mobile App SIM lock is impossible to hack.
Click to expand...
Click to collapse
The models that have unlock device apps can only be unlocked (Tmobile metropcs possibly others?) will have to be unlocked thru the app (AFAIK) other models (certain models, which vary accordingly) can be unlocked instantly thru cable.
Now, is it "impossible to hack"? I dunno? I don't think anything is impossible to hack.... (don't read into that, I'm not saying it's been done, I'm merely making a statement that's all)
Sent from my Rooted Galaxy S7 EDGE on Android 7.0 Nougat, here's the instructions how to do it!
I believe the device was purchased from Samsung.com and only those devices are not recognized by T-Mobile unlock app.. I heard that you've to call T-Mobile business support instead of technical support for this issue.. I had the same wth an S7 and was discussing in S7 forums
Sent from my iPhone using Tapatalk
Hi I am wondering if i purchased a gs8 outright will tmobile unlock the bootloaded for me?
Lol no... They will unlock the sim at 45 days of service
Ah thanks. It seems pretty ****ty that even though you pay for a phone outright they do not want you to do what you want on it. That should be illegal lol
Sad but true. You could have had better luck if you got the Verizon or even the AT&T version instead. Spending 5 minutes by googling each carriers sim unlock policy could have given you all the answers beforehand. Our country and cell phone providers are extremely shady regarding sim unlocking our phones
kevkid said:
Hi I am wondering if i purchased a gs8 outright will tmobile unlock the bootloaded for me?
Click to expand...
Click to collapse
You have to buy the Exynos version. I've imported phones in the past to do stuff like that. Got three Motorola phones from other countries, via eBay and other sources -- running them on AT&T, bootloader unlocked. $700 each for the first two.
He said unlock the bootloader not sim unlock big difference there.
Guessphx said:
He said unlock the bootloader not sim unlock big difference there.
Click to expand...
Click to collapse
Of course but anyone smart enough to post a thread all by themselves has to know these are never going to have the bootloader unlocked so its safe to assume he meant sim unlock instead. Who contacts the cell phone provider to unlock the bootloader? The carrier at best can sim unlock it they dont even know a bootloader. Samsung reps dont even have a clue if you asked them. Everybody who cares about the boot loaders already knows the status
Nah i know the difference. I just figured i'd ask about it lol
kevkid said:
Nah i know the difference. I just figured i'd ask about it lol
Click to expand...
Click to collapse
Good to know
If you're going to answer questions like a jerk don't answer them.
Of course but anyone smart enough to post a thread all by themselves has to know these are never going to have the bootloader unlocked so its safe to assume he meant sim unlock instead. Who contacts the cell phone provider to unlock the bootloader? The carrier at best can sim unlock it they dont even know a bootloader. Samsung reps dont even have a clue if you asked them. Everybody who cares about the boot loaders already knows the status
Click to expand...
Click to collapse
Everybody who knows anything learned it from an external source. There are that are bootloader locked until the phone is paid off then it is both SIM and bootloader and lot but only for selected phones. Not all but some. The Google Pixel is a good example of that. You can pay it off completely and in x days unlock the bootloader. The OP probably heard something along these lines and wondered if this courtesy was available for its phone. Unfortunately it's not for the T-Mobile variant and maybe others but I don't know about them. I also am waiting for a policy change that maybe we're allowed to get into the phones that we fully own. One last thing everyone is as smart as every teacher allowed them to be.
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
*Bump*
How do you know it's still locked?
Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.
Outbreak444 said:
How do you know it's still locked?
Click to expand...
Click to collapse
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Click to expand...
Click to collapse
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
Click to expand...
Click to collapse
Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.
Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
Click to expand...
Click to collapse
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Sent from my SM-G975F using Tapatalk
VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Click to expand...
Click to collapse
It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?
No one knows?
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
Sent from my SM-G975F using Tapatalk
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Bump
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?
HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Click to expand...
Click to collapse
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Click to expand...
Click to collapse
I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.
djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
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Click to collapse
Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?
cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
Click to expand...
Click to collapse
Mines similar, a promo free phone with no obligation.