Database Users

Anyone noticing this problem with their slide?

So my g/f just got her slide today, and as we were playing with it throughout the day, we noticed that after a while, the phone would no longer recognize that it had a SD card installed... we'd have to pop the back off, pop out the SD card, then put it back again for the phone to recognize it again. However, after a while, the phone would once again say that the SD card is not connected...
Is this a problem with this specific phone, or is anyone else also experiencing this problem as well?

sidewinderx2 said:
So my g/f just got her slide today, and as we were playing with it throughout the day, we noticed that after a while, the phone would no longer recognize that it had a SD card installed... we'd have to pop the back off, pop out the SD card, then put it back again for the phone to recognize it again. However, after a while, the phone would once again say that the SD card is not connected...
Is this a problem with this specific phone, or is anyone else also experiencing this problem as well?
Click to expand...
Click to collapse
By any chance was it wiping your phone everytime it did that?

I had that problem with the mytouch 1.2 but not with this yet. I've heard using a class 4 or 6 sd card fixes it but I never tried it.
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Sent via the XDA Tapatalk App

I havent had that problem with my g1 or myslide. You need to call tmo and see whats up.
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Sent from my T-Mobile myTouch 3G Slide

sexyana said:
By any chance was it wiping your phone everytime it did that?
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Nah the phone and all the info in the card seems fine, its just that the phone can't seem to find the card once in a while until you take out then put back the SD card :/

take the phone back and swap it for another one at the store. You could also try getting another SD card. You most likely just have a bad SD card. It happens. I would swap the phone first cause its free (since you already paid for it) and would without a doubt tell you exactly what is wrong.

Sounds like a defect I had my slide since may and this never happened take it back and replace it immediately

Ok replaced the phone this afternoon.. problem seems to be solved thanks for the replies all!

Constant Power Cycling?

So now my DVP has learned a new trick. I was driving home and noticed the power was off. Could've sworn it had plenty of battery, so I went to power it on.
Now it just sits there and power cycles...all the time. Tried yanking the battery, replacing it, and charging it plugged into the wall...still sits and power cycles.
Between this and the whole SD debacle, I'm getting pretty pissed off at this phone.

Have you replaced the SD Card? Could the power button be sticking?

Yes - the SD card was replaced. Several times actually, and all replacements worked fine (reset + card swap, then power on) for a week...then this suddenly started occurring.
Someone at the MS store blamed it on that, which I guess is okay, but seriously - if that is the case, then Dell needs to put a legitimate "this will void your warranty" sticker on there rather than some black bar that *supposedly* shows "void" once you peel it off, even though nobody in the store could actually read what the hell it said.

I have had something like that happen with my phone as well. I have not replaced the MicroSD card but maybe 4 or 5 times this last week the phone has seemingly been off or off in space when I try and turn it on from "sleep". All the times this has happened I had to pull the battery. Once it did the same thing again right away but most of the time it goes back to normal.
I thought it was one of the apps that might be causing some issues so I have removed it and will see if this stops.

gshocker said:
I have had something like that happen with my phone as well. I have not replaced the MicroSD card but maybe 4 or 5 times this last week the phone has seemingly been off or off in space when I try and turn it on from "sleep". All the times this has happened I had to pull the battery. Once it did the same thing again right away but most of the time it goes back to normal.
I thought it was one of the apps that might be causing some issues so I have removed it and will see if this stops.
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What SD cards are you guys using? I have had a Sandisk 32gb Class 2 in since Friday morning and no issues so far (crosses fingers).

I used a Kingston C4 32GB - worked fine aside from the slow Zune sync, same with the Patriot C4 16GB. The one that worked properly was a Wintec 16GB C10 card - until the power cycling occurred. I replaced the stock card and it still did the same thing. I would expect if it was *really* a card issue, it would've booted but displayed an error, as it does if you just replace the card without doing a reset.

After some more testing it seems this happens when I am pretty sure it has to do with some Marketplace app bug. When I search in the marketplace it seems to happen. Phone will go to sleep and then not come back. I end up having to pull the battery to get it back. Hopefully this will get fixed in an update.

My recommendation is to use the phone for a few weeks *before* swapping out cards. In this case, no one knows if it's a hardware issue, software, or something about the MicroSD card.
Keep it stock. See if it's fine that way. If so, then swap out cards. If it starts to act up, then you likely have your culprit.
My $.02

yipcanjo said:
My recommendation is to use the phone for a few weeks *before* swapping out cards. In this case, no one knows if it's a hardware issue, software, or something about the MicroSD card.
Keep it stock. See if it's fine that way. If so, then swap out cards. If it starts to act up, then you likely have your culprit.
My $.02
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agreed. saves time when using process of elimination.

Focus battery issue

Sorry if this has been addressed, but I haven't seen it anywhere.
Got my Focus just under two weeks ago. Added an SD card, no issues before nor after the SD "fix."Starting yesterday my phone started randomly turning off. NOT resetting, as no data was lost, and it turned right back on.
I'm fairly certain its due to minor jarring, and is therefore a battery connection issue. I'm going to go ask for a new battery at the ATT store and try that before asking for a whole new phone.
I'm curious if anyone else has experienced this. Also, if I got a new Focus, can it reformat my SD card, or is it locked to the specific phone?
Thanks guys.

its your sd card.... even though there is no data lost the turning off and back on is it rebooting ... you need to try a card thats been working.... there is a nice list on here or just buy a samsung one..
you can try a format and try the card again but theres a good chance it will happen again...btw what sd is it?

16 GB Sandisk, class 4. It doesn't turn back on on its own, though. I manually turn it back on. Kind of like if I did a battery pull, it would shut off and I'd have to manually turn it on.

Pull the card, leave it out and format... If the condition continues then its the phone, but I'm betting it will work fine.. Here's to hoping. It is strange but certain sd cards give this phone fits... the format is power off. Press n hold vol down,camera,and then power. Keep all pressed till you see the format screen pop up... Hope this helps...

Well, I put in one of those Samsung cards in from that ebay seller, and next day got a similar turn off, so I'm gonna say it's the phone.
If I switch it out in-store, can another Focus reformat the card, or am I gonna have to borrow one of their Nokias?

Your Focus randomly shuts down or reboot?
Captivate had random shutdown issue, wish it's not on Focus.

amtrakcn said:
Your Focus randomly shuts down or reboot?
Captivate had random shutdown issue, wish it's not on Focus.
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Click to collapse
Shuts down, have to manually turn on. No loss of data.
And I've reproduced it by setting it down on a hard surface multiple times, so bumps seem to be jarring something.

when you get your new phone just plug in the sd card and do the format.... it will set the card up in that phone.

kawgirlval69 said:
when you get your new phone just plug in the sd card and do the format.... it will set the card up in that phone.
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Click to collapse
LOL I found this out after I was told ATT doesn't even sell Symbian phones. Good to know.

So did exchanging the phone solve your problem? I have 16gb SD card (sandisk class 2) it was working fine for the first two month, but last month the phone start to randomly reset about once a day. I took out the sdcard and battery reseated them both (not resetting data) and it seems to work fine for about 2 weeks (may be one random reboot once) but last few days the phone would reboot everytime I set it down on hard surface. It doesn't do it all the time but do it enough to be annoying.
I really don't want to exchange the phone unless I have to.

antiquegamer said:
So did exchanging the phone solve your problem? I have 16gb SD card (sandisk class 2) it was working fine for the first two month, but last month the phone start to randomly reset about once a day. I took out the sdcard and battery reseated them both (not resetting data) and it seems to work fine for about 2 weeks (may be one random reboot once) but last few days the phone would reboot everytime I set it down on hard surface. It doesn't do it all the time but do it enough to be annoying.
I really don't want to exchange the phone unless I have to.
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If by reboot you mean it just turns off, then that's what I was experiencing. I changed SD cards and it came back the next day.
I just switched phones today and haven't seen it yet, but I'll get back to ya in a week. Switching phones wasnt too big of a hassle for me, though, so you might just try that now while you're in your 30 days.
If it keeps happening, I don't know what phone I'll switch to. Shouldn't have jumped on that Zune 12 mo pass just yet.

SD card notifications is a hardware issue

I did some testing today and it appears that the SD card issue regarding the notifications we've been getting is a hardware issue and cannot be fixed through OTA's.
All day long while I was sitting at my desk with my phone laying flat, I did not get the notifications but as soon as I left the house and put the phone in my pocket, I got my first SD card notification.
I can now recreate the notification every time by turning my phone upside down and slightly tapping my finger where the SD card sits.
I'll probably just wait until Samsung fixes this and then warranty it through Tmobile. They've never gave me problems when it comes to shipping replacement phones.
Sent from my SM-G935T using Tapatalk

Yep, its an issue with the sim card tray hopefully.
If it is i imagine theyll just ship out new ones to affected people. Dont want to have to return the whole thing if possible

I haven't got a single notification about my SD Card except for the first time after my phone boots up.

Zer0_ said:
I haven't got a single notification about my SD Card except for the first time after my phone boots up.
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Click to collapse
Me neither. Although I did Scotch tape the top of it just in case lol
Sent from my SM-G935W8 using Tapatalk

Doesn't happen with mine. When I first turned it on after inserting it I got the notification but then I just swapped it away maybe 3 times and it's gone for good.
Sent from my SM-G935V using Tapatalk

which is why you wait till all the defects on the 1st batches are sorted out

Yes its officially an hardware issue
I have had the same issue non-stop for a while. I did everything mentioned here without any exception. Its not only the notification. Its also when you are listening music and checking photos from your external SD card that the device suddenly stop responding. I have a friend who work for Samsung Canada and he is in a "high level position". They have been aware of the issue since March 11. All their first shipments (their first batch) has this issue. And they quickly worked on it for the second build. However, we don't exactly know when this second build will be on the shelves (they may already be or not). Sometimes, it takes months. Because they had a lot made before the launch. And they will pass all of those before going to the second batch with the fix. Its an hardware issue officially. Sad but we got a lemon. We are now stuck with it. I would certainly be more than happy to flag this on Twitter, Facebook, everywhere possible. Where is the facebook page to complain.

I guess I'm lucky then. I don't get SD card notifications.

I am a journalist in the tech field
And BTW, I've spoke to Samsung Canada for 2 hours with a supervisor and they will not admit this is a problem so no they will not ship new devices to affected people. As I have commented on my last post, I know from from a trusted source at Samsung (high level employee) that it is a hardware issue and that it will be fixed with new batch. However, he did not know when this new batch would be on the shelves. This could take months as they will sale the first batch first. Samsung Canada will not acknowledge and will not give people other devices.

I had that on my first S7 edge...2 replacements later the problem was gone...
Sent from my SM-G935F using Tapatalk

I preoredred from samsung and got my s7 edge on 8th of march and have no sd card issues. I have samsung 64gb pro micro sd card.

I only get it right after a reboot and that's it...

Please note that this can go away for a few days but will come back. No matter what you do (hard reset = I did 8 times), 2 micro SD, one Sandish and one Samsung = same problem. Unfortunately, it is a hardware issue. If I were you, I would protect my phone with a case and screen protector (to ensure to keep full warranty of the device) and wait a few months to get a phone from a new batch. I have a friend who works at Samsung Canada and he anonymously told me that this is a known issue by Samsung who will not admit it and they will still sale the batch that was previously build with this issue. Once they get new batch, this will be fixed. Also, my assumption is that the issue will get worse overtime (sun, cold, bending, pockets, etc). Good luck.

what's the problem?
SD card notifications? what notifications does the SD card give? I only encountered the reformat it on first insert and every time I reboot.

Dark_Wizard said:
I only get it right after a reboot and that's it...
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Click to collapse
mine does the same
is the normal or ....................

The problem is more than the notification use your SD. Listen to music for a while and at the same time access your pictures on the SD. It may not do it for a while, but it will eventually. Everything will freeze (no SD recognized) until you restart the phone. I have 6 friends who bought the phone and it did eventually do it. I did reformat and hard reset, and every possible steps 8 times and it does come back.

Christian99 said:
The problem is more than the notification use your SD. Listen to music for a while and at the same time access your pictures on the SD. It may not do it for a while, but it will eventually. Everything will freeze (no SD recognized) until you restart the phone. I have 6 friends who bought the phone and it did eventually do it. I did reformat and hard reset, and every possible steps 8 times and it does come back.
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Click to collapse
you are pathetic!!!!!

Christian99 said:
The problem is more than the notification use your SD. Listen to music for a while and at the same time access your pictures on the SD. It may not do it for a while, but it will eventually. Everything will freeze (no SD recognized) until you restart the phone. I have 6 friends who bought the phone and it did eventually do it. I did reformat and hard reset, and every possible steps 8 times and it does come back.
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Click to collapse
i have this phone for just 5 days and for the last 4 days i got this notification every reboot, but today, it just disappears. the last thing i did was transferred all apps possible to sd (external) as i could not do a back up (titanium backup) due to low memory.

ayongkot said:
i have this phone for just 5 days and for the last 4 days i got this notification every reboot, but today, it just disappears. the last thing i did was transferred all apps possible to sd (external) as i could not do a back up (titanium backup) due to low memory.
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The notification when you reboot the phone is totally normal. What is not, it's the random eject when you use the SD content. Some people have better device than others. I had pre ordered mine. Your 5 days purchase may be in the new batch. I don't know this for sure though.

mitko76 said:
you are pathetic!!!!!
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Click to collapse
What did he do?

Whats this statusbar icons?

It seems sometimes
Whats this?

Up

no sim/damaged card?

Yep it is the no sim icon

Sim and sd card working but it seems sometimes

mahferer said:
Sim and sd card working but it seems sometimes
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Click to collapse
SIM still might be damaged or not sitting properly in the tray.

Interesting. I had this show up a month or so ago. I pulled the card out, popped it out of the tray and placed it back in, and then inserted it again. That lasted until today where I had to do it again. Same thing. Makes me wonder if it's something about the connection to the card or something about the phone itself. Is it still doing this for you or did you resolve the issue?

The problem is over by itself
It does not look anymore